Business Analyst mit Schwerpunkt UX

📍 Job Overview

Job Title: Business Analyst mit Schwerpunkt UX

Company: Envidual

Location: München, Germany

Job Type: Full-time

Category: Revenue Operations / Sales Operations / GTM Operations (with a strong UX focus)

Date Posted: April 29, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Drive the analysis, conceptualization, and validation of complex enterprise software solutions, with a primary focus on enhancing user experience (UX) within B2B environments.

• Bridge the gap between business stakeholders, end-users, and technical development teams to translate intricate business processes into actionable user stories and technical requirements.

• Utilize prototyping and wireframing tools to visualize solutions, conduct usability testing, and gather critical feedback for iterative development.

• Contribute to the strategic planning and execution of software development projects, ensuring alignment with both business objectives and user needs.

• Act as a key consultant and facilitator, guiding clients through the requirements engineering process and ensuring efficient implementation of tailored software solutions.

📝 Enhancement Note: While the title is "Business Analyst," the emphasis on UX, prototyping, user stories, and bridging the gap between business and technical teams strongly aligns with a GTM Operations or Sales Operations role that requires deep understanding of user workflows and system adoption. The focus on "complex structures and processes" and specific industries like "insurance, logistics, and digital health" points to a need for operational efficiency and user-centric design in critical business systems (ERP, CRM). The experience level of 2-5 years suggests a role that requires independent contribution but also offers significant growth and mentorship.

📈 Primary Responsibilities

• Analyze and document complex business processes and workflows for clients in regulated industries (e.g., insurance, wholesale) to identify opportunities for UX improvement within ERP and CRM systems.

• Conduct stakeholder workshops and end-user interviews to elicit detailed business needs and translate them into well-defined user stories, personas, and comprehensive requirements documentation.

• Create interactive wireframes and prototypes using tools like Figma to visualize proposed solutions and facilitate user feedback sessions and usability testing.

• Define and specify functional and non-functional requirements based on analyses and prototype validation, actively managing the entire requirements engineering lifecycle.

• Serve as a crucial liaison ("translator") between client business departments, end-users, and internal technical teams to ensure developed solutions effectively meet business goals and user experience expectations.

• Support the agile development process by providing clear, concise, and actionable requirements and feedback throughout the project lifecycle.

• Consult with clients on best practices for UX design and requirements management, proactively shaping project direction and ensuring successful solution implementation.

• Contribute to the strategic planning and roadmap development for enterprise software solutions, focusing on long-term impact and user adoption.

📝 Enhancement Note: The responsibilities detail a blend of traditional business analysis with a strong UX and product-centric approach. In an operations context, this translates to optimizing internal workflows, enhancing sales enablement tools, or improving customer-facing platforms to drive efficiency and adoption. The mention of ERP and CRM systems further solidifies its relevance to sales and revenue operations.

🎓 Skills & Qualifications

Education: While formal degrees are not a primary focus, a background or demonstrable understanding of Information Technology, Business Administration, Human-Computer Interaction, or a related field is beneficial. Practical experience and proven success in relevant projects are prioritized over specific educational qualifications.

Experience: Several years of hands-on experience in conceptualizing and delivering complex business and enterprise software solutions within a B2B environment. Proven track record of successful project contributions is essential.

Required Skills:

• Extensive experience in Requirements Engineering and UX Design methodologies.

• Proficiency in creating interactive wireframes and prototypes using design tools such as Figma.

• Ability to conduct and analyze usability tests and gather user feedback effectively.

• Strong analytical skills to quickly understand and map complex business processes.

• Excellent communication and presentation skills, with the ability to articulate complex technical and business concepts to diverse audiences.

• Proven ability to act as a mediator and "translator" between business and technical teams.

• Fluency in German (written and spoken) and good command of English.

Preferred Skills:

• Prior experience in projects within the insurance or wholesale industries.

• Familiarity with ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems.

• Experience with AI-powered prototyping tools.

• Understanding of regulated industries and their specific compliance requirements.

• Demonstrated ability to lead or actively shape project initiatives.

📝 Enhancement Note: The emphasis on practical experience and "proven successes" over formal education is a key indicator for operations roles that value tangible results and problem-solving capabilities. The explicit mention of Figma and AI prototyping tools points to a modern, tech-forward approach to solution design, which is crucial for operations professionals aiming to leverage technology for efficiency.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase case studies demonstrating your ability to analyze complex business processes and translate them into user-centric software solutions.

• Provide examples of user stories, personas, and requirements documentation that clearly articulate business needs and technical specifications.

• Include examples of wireframes and interactive prototypes created using tools like Figma, illustrating your design thinking and problem-solving approach.

• Demonstrate your experience with usability testing, including methodologies used and how feedback was incorporated into design iterations.

Process Documentation:

• Document your approach to requirements engineering, from initial elicitation to final specification, emphasizing your methods for ensuring clarity and completeness.

• Detail your workflow for conducting stakeholder workshops and end-user interviews, including strategies for managing diverse perspectives and achieving consensus.

• Illustrate your process for creating and validating prototypes, explaining how you use them to gather feedback and iterate on designs.

• Outline your strategy for managing functional and non-functional requirements throughout the software development lifecycle, including change management.

📝 Enhancement Note: For operations roles, a portfolio is critical for demonstrating practical application of skills. This section emphasizes showing, not just telling, how the candidate has solved business problems through well-defined processes and user-focused solutions, particularly within enterprise systems.

💵 Compensation & Benefits

Salary Range: €66,000 - €86,000 per year (for Munich, Germany)

Benefits:

• Work on projects of strategic importance for clients in the insurance, wholesale, agriculture, and startup sectors.

• Personalized coaching and learning from experienced industry experts.

• Flexible working hours to accommodate individual work styles and preferences.

• Modern office environment with top-tier amenities, including two terraces and a well-stocked kitchen with complimentary snacks.

• VIP benefits package offering exclusive shopping discounts and subsidized fitness memberships.

• Collaborative, ego-free team environment with flat hierarchies and no rigid titles.

• Engaging team events designed for genuine connection and recharging.

• Above-average compensation package reflecting the value of your skills.

Working Hours: Flexible working hours are supported, with an implied standard of 40 hours per week. The company culture promotes autonomy in managing one's schedule.

📝 Enhancement Note: The salary range provided is within the upper quartile for Business Analysts with a UX focus in Munich for mid-level professionals, reflecting the company's commitment to "above-average pay." The benefits package highlights a strong emphasis on work-life balance, continuous learning, and employee well-being, which are attractive to operations professionals seeking a supportive and dynamic work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: IT Services & Consulting, specializing in custom software solutions for businesses with complex structures and processes. The company serves diverse regulated and complex sectors including Insurance, Logistics, and Digital Health.

Company Size: Mid-sized (likely 50-200 employees, based on typical IT service provider structures and the emphasis on agile, lean teams). This size offers a balance of established processes and agility, allowing for significant individual impact without excessive bureaucracy.

Founded: The company was founded with a vision to build digital products that shape the future, emphasizing individual software solutions and agile methodologies. The focus on "flat hierarchies" and collaborative environments suggests a modern, forward-thinking organizational structure.

Team Structure:

• Operations and development teams are likely structured into small, agile, cross-functional units focused on specific client projects.

• The Business Analyst role is positioned to work closely with both client stakeholders and Envidual's technical teams (developers, designers, project managers).

Methodology:

• Agile methodologies are central to the company's approach, promoting iterative development, flexibility, and continuous feedback loops.

• A strong emphasis is placed on user-centric design, ensuring that solutions are not only technically sound but also meet the practical needs of end-users.

• Data-driven decision-making is implied, with a focus on analyzing business processes and validating solutions through user feedback.

Company Website: http://envidual.com

📝 Enhancement Note: Envidual presents itself as a modern, agile IT service provider that values innovation, collaboration, and employee growth. The company's focus on complex B2B solutions in regulated industries means operational roles require a high degree of professionalism, analytical rigor, and a deep understanding of business processes and user workflows. The "flat hierarchies" and "no ego trips" culture suggest a meritocratic environment where contributions are valued regardless of title.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Business Analyst with a strong UX specialization. It requires independent contribution in analyzing needs, designing solutions, and facilitating communication. It serves as a foundational role for further specialization in UX, Product Management, or potentially GTM Operations leadership.

Reporting Structure: The Business Analyst will likely report to a Head of Operations, a Senior Project Manager, or a dedicated Team Lead within Envidual. The role involves close collaboration with clients and Envidual's technical teams, requiring strong stakeholder management skills.

Operations Impact: The Business Analyst plays a critical role in ensuring that software solutions developed by Envidual are not only functional but also highly usable and aligned with client business objectives. This directly impacts client satisfaction, user adoption rates, and ultimately, the successful implementation and ROI of the digital products. In a GTM context, this translates to improving sales tools, streamlining customer onboarding, or enhancing partner portals.

Growth Opportunities:

• Specialization: Deepen expertise in UX design, advanced prototyping, or specific industry domains (e.g., insurance, logistics).

• Leadership: Progress into senior analyst roles, project management, or team leadership positions within Envidual's operations or consulting divisions.

• Skill Development: Gain exposure to a wide range of complex B2B projects, enhancing problem-solving, strategic thinking, and client-facing skills. Continuous learning is encouraged through coaching and active project involvement.

• Industry Expertise: Develop deep knowledge in specific regulated industries, becoming a go-to expert for clients in those sectors.

📝 Enhancement Note: The role offers a clear path for growth, leveraging the company's investment in employee development. For operations professionals, this means opportunities to expand their influence from process optimization to strategic product development and client advisory. The emphasis on practical experience and continuous learning aligns well with the dynamic nature of operations roles.

🌐 Work Environment

Office Type: The description implies a modern, well-equipped office environment designed for collaboration and employee comfort. It is not a sterile corporate setting but a place that fosters creativity and teamwork.

Office Location(s): München, Germany. The office features "top-tier equipment" and "two terraces," suggesting a pleasant and functional workspace conducive to focused work and informal team interactions.

Workspace Context:

• A collaborative and supportive atmosphere where open communication and mutual respect are encouraged, aligning with "flat hierarchies" and "no ego trips."

• Access to modern tools and technology, including Figma and potentially AI prototyping tools, to facilitate design and analysis.

• Opportunities for frequent interaction with colleagues across different disciplines (technical teams, project managers, other analysts) to foster knowledge sharing and collective problem-solving.

Work Schedule: Flexible working hours are a key benefit, allowing employees to manage their schedules effectively. While a standard work week is likely 40 hours, the emphasis is on autonomy and results rather than strict adherence to a 9-to-5 schedule. This flexibility is ideal for operations professionals who may need to adapt their schedules to accommodate project deadlines or client needs.

📝 Enhancement Note: The work environment at Envidual is designed to be a positive and productive space. The blend of modern amenities, flexible hours, and a collaborative culture makes it an attractive option for operations professionals who value work-life balance and a supportive team dynamic.

📄 Application & Portfolio Review Process

Interview Process: The interview process is likely multi-stage, designed to assess both technical acumen and cultural fit.

• Initial Screening: A review of your application and resume, focusing on relevant experience in business analysis, UX, and B2B software projects.

• Technical Interview: This stage will likely involve discussions about your experience with requirements engineering, UX methodologies, and your proficiency with tools like Figma. Expect questions that probe your problem-solving approach and how you handle complex business scenarios.

• Case Study/Portfolio Presentation: You may be asked to present a past project from your portfolio, detailing your role, the challenges faced, your process, and the outcomes. This is a crucial opportunity to demonstrate your end-to-end capabilities.

• Team/Cultural Fit Interview: Discussions with potential team members and leadership to assess your communication style, collaborative approach, and alignment with Envidual's values of flat hierarchies and open communication.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest projects that best showcase your skills in business analysis, UX design, and requirements engineering for complex B2B software.

• Focus on Process & Impact: For each project, clearly articulate the business problem, your analytical process, the UX/design solutions you developed, and the tangible outcomes or impact achieved. Quantify results where possible (e.g., improved user adoption, reduced error rates, increased efficiency).

• Showcase Tools: Explicitly mention and, if possible, visually represent your use of tools like Figma, wireframing software, and any relevant prototyping or AI tools.

• Highlight Collaboration: Emphasize your role as a "translator" and facilitator, showcasing how you managed communication between different stakeholders (clients, end-users, technical teams).

• Be Ready to Discuss: Prepare to answer detailed questions about your design choices, problem-solving strategies, and how you handled challenges or conflicting requirements.

Challenge Preparation:

• Be prepared for potential hypothetical scenarios or problem-solving exercises related to analyzing business processes, designing user interfaces, or defining requirements for enterprise software.

• Practice articulating your thought process clearly and concisely, similar to how you would present a case study.

• Understand Envidual's focus on agile methodologies and user-centric design, and frame your responses accordingly.

📝 Enhancement Note: The application process is geared towards evaluating practical skills and cultural alignment. A well-prepared portfolio that clearly articulates the candidate's process, impact, and collaborative approach will be a significant advantage. The focus on UX and B2B enterprise software means demonstrating an ability to translate complex business needs into user-friendly and effective solutions.

🛠 Tools & Technology Stack

Primary Tools:

• Prototyping & Wireframing: Figma is explicitly mentioned as a required tool. Experience with other industry-standard tools like Sketch, Adobe XD, or Axure may also be beneficial.

• AI Prototyping Tools: Mentioned as a "bonus point," indicating a forward-looking approach to design, potentially incorporating AI to accelerate the creation of mockups or user flows.

• Requirements Management: While not explicitly named, tools or methodologies for managing user stories, personas, and functional/non-functional requirements (e.g., Jira with specific configurations, Confluence, dedicated requirements management software) are implied.

Analytics & Reporting:

• Usability Testing Tools: Tools for recording user sessions, gathering feedback, and analyzing user behavior during tests.

• Business Process Modeling Tools: Potentially tools like Visio, Lucidchart, or similar for documenting workflows and identifying improvement areas.

• Data Analysis Tools: Basic proficiency in analyzing data from user feedback, surveys, or system logs to inform design decisions.

CRM & Automation:

• CRM Systems: Experience with or understanding of major CRM platforms (e.g., Salesforce, SAP CRM, Microsoft Dynamics) is a significant advantage, as the role involves improving UX within these systems.

• ERP Systems: Similar to CRM, familiarity with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) is highly valued due to their complexity and critical role in client businesses.

• Collaboration & Documentation: Tools like Jira and Confluence are commonly used in agile environments for task management, documentation, and team collaboration.

📝 Enhancement Note: Proficiency with Figma is a non-negotiable skill. The mention of AI prototyping tools suggests Envidual is keen on leveraging emerging technologies. Experience with ERP and CRM systems is crucial, as these are the core enterprise platforms where the analyst will be making a UX impact. Understanding how these systems support business operations is key.

👥 Team Culture & Values

Operations Values:

• Innovation & Future Shaping: A drive to build digital products that are forward-thinking and contribute to shaping the future of business processes.

• User-Centricity: A deep commitment to understanding and meeting the needs of end-users, ensuring solutions are intuitive and effective. This translates to a focus on user adoption and satisfaction in operational systems.

• Collaboration & Open Communication: A culture that values teamwork, direct feedback, and open dialogue across all levels, exemplified by "flat hierarchies" and "no ego trips."

• Agility & Flexibility: Embracing agile methodologies and flexible working arrangements to adapt quickly and efficiently to project demands and individual needs.

• Continuous Improvement: A dedication to ongoing learning and development, both for individuals and for the processes and solutions they create.

Collaboration Style:

• Cross-Functional Integration: Strong emphasis on seamless collaboration between business analysts, technical teams, and client stakeholders to ensure holistic solution development.

• Direct & Constructive Feedback: An environment where feedback is openly shared and valued as a means to improve solutions and processes.

• Knowledge Sharing: Encouraging the exchange of insights and best practices through active participation in team discussions and project work.

📝 Enhancement Note: The company culture is built around modern, agile principles, prioritizing collaboration, user focus, and innovation. For operations professionals, this means an environment where their analytical skills and ability to drive process improvements through user-centric design are highly valued and integrated into the core business strategy.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex Client Structures: Understanding and adapting to the intricate business processes and established systems within regulated industries like insurance or wholesale.

• Balancing Stakeholder Needs: Effectively mediating between diverse stakeholder expectations and end-user requirements to deliver a cohesive and optimal solution.

• Driving Adoption of New UX: Overcoming potential resistance to change or established workflows when introducing new designs and functionalities to enterprise systems.

• Keeping Pace with Technology: Continuously learning and adapting to new UX design tools, AI capabilities, and evolving best practices in software development.

Learning & Development Opportunities:

• Deep Dive into UX & Design Thinking: Opportunities to hone skills in advanced UX research, interaction design, and information architecture.

• Industry-Specific Expertise: Gaining in-depth knowledge of specific client industries, understanding their unique operational challenges and regulatory landscapes.

• Agile & Project Management Skills: Developing proficiency in agile project execution, requirements management, and potentially leading smaller project streams.

• Mentorship & Coaching: Direct guidance from experienced industry professionals within Envidual, fostering personal and professional growth.

📝 Enhancement Note: The challenges presented are typical for roles that bridge business strategy and technical execution, particularly in complex B2B environments. Envidual's commitment to growth means these challenges are framed as opportunities for skill development and career advancement, making the role attractive for ambitious operations professionals.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to analyze a complex business process and identify areas for UX improvement. What was your approach, and what was the outcome?" (Focus on your analytical methodology, tools used, and impact.)

• "How do you typically gather requirements from diverse stakeholders, especially when there are conflicting needs? Provide an example." (Highlight your communication, negotiation, and facilitation skills.)

• "Walk me through a project where you created a prototype. What was the purpose, what tools did you use, and how did you validate its effectiveness with users?" (Showcase your design thinking, prototyping skills, and user-centric validation process.)

Company & Culture Questions:

• "What attracts you to Envidual's approach to flat hierarchies and our focus on agile, user-centric software development?" (Connect your values and working style to the company's culture.)

• "How do you see your role as a Business Analyst contributing to the success of our clients' complex business operations?" (Emphasize your understanding of impact and value creation.)

Portfolio Presentation Strategy:

• Structure: Begin with the business problem, followed by your analytical process, proposed solutions (showcasing wireframes/prototypes), user validation methods, and finally, the impact or results achieved.

• Quantify Impact: Whenever possible, use numbers or specific metrics to demonstrate the value of your contributions (e.g., "reduced data entry time by 15%", "increased user task completion rate by 20%").

• Highlight Your Role: Clearly define your specific contributions, especially your liaison role between business and technical teams.

• Engage Your Audience: Make it a conversation, not a monologue. Be prepared for questions and encourage interaction.

📝 Enhancement Note: Interview preparation should focus on demonstrating a clear, repeatable process for analyzing needs, designing solutions, and quantifying impact. Highlighting experience with enterprise systems like ERP/CRM and articulating how UX improvements drive operational efficiency will be key.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on join.com.

• Tailor your Resume: Highlight experience in business analysis, UX design, requirements engineering, and working with B2B enterprise software. Quantify achievements wherever possible and explicitly mention proficiency with tools like Figma.

• Prepare Your Portfolio: Curate 2-3 strong case studies that demonstrate your process from analysis to solution design and impact. Be ready to present these, focusing on your role, challenges, and outcomes.

• Research Envidual: Understand their focus on agile methodologies, user-centric design, and the industries they serve (Insurance, Logistics, etc.). Prepare to articulate why their culture and approach appeal to you.

• Practice Interview Responses: Rehearse answers to common business analyst and UX questions, focusing on clarity, process, and impact. Be ready to discuss your experience with ERP/CRM systems and your ability to act as a "translator" between business and technical teams.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.