Assistant UI UX Manager

📍 Job Overview

Job Title: Assistant UI UX Manager

Company: HSBC

Location: Guangzhou, Guangdong Province, China

Job Type: Full-Time

Category: UI/UX Design & Management

Date Posted: June 11, 2026

Experience Level: Mid-level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Lead the translation of complex visions into elegant, user-centered UI/UX designs, adhering to industry standards and best practices.

• Drive the end-to-end design process, from concept to implementation, ensuring designs are on-brand, delightful, and meet strategic business objectives.

• Collaborate closely with Product Owners, Business stakeholders, and IT teams to align design solutions with project goals and user needs.

• Support User Research initiatives to uncover user behaviors and validate design concepts through qualitative and quantitative methods.

• Contribute to the development and maintenance of flexible design systems and component libraries, promoting consistency and efficiency.

📝 Enhancement Note: This role is positioned as an Assistant Manager, indicating a need for not only strong individual design contributions but also the ability to manage design processes, mentor junior designers (if applicable), and influence stakeholders. The emphasis on "system complexity" and "elegant solutions" points towards a challenging environment where simplifying intricate financial processes through design is key.

📈 Primary Responsibilities

• Conceptualize and design user interfaces and user experiences for complex systems, ensuring clarity, brand consistency, and user delight.

• Develop comprehensive screen designs, design guidelines, and detailed design specifications based on industry best practices.

• Manage the design lifecycle, including driving design decisions, tracking design issues, and ensuring accurate implementation of specifications.

• Partner effectively with Product Owners, Business Analysts, and IT teams to ensure design alignment with project objectives and strategic goals.

• Present design concepts and solutions clearly and compellingly to diverse stakeholders, including executive leadership.

• Support Design Researchers in conducting user studies, including observational studies, customer interviews, and usability testing, to gather actionable insights.

• Stay abreast of emerging industry trends in digital services and user experience to inform future product development strategies.

• Foster a collaborative environment, sharing knowledge and best practices with team members and cross-functional stakeholders.

• Contribute to the creation and evolution of robust design systems and component libraries for scalable and consistent design application.

• Enhance user interaction and interface accessibility within established Accessibility Frameworks, ensuring inclusive design.

• Champion User-Centered Design principles and advocate for best practices within the banking sector.

📝 Enhancement Note: The responsibilities highlight a blend of hands-on design work, process management, and stakeholder engagement. The requirement to "support Design Researchers" suggests a collaborative research approach rather than direct ownership of research execution, implying a focus on design strategy informed by research.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong foundation in Design, Human-Computer Interaction (HCI), or a related field is implied by the role's nature.

Experience: 3+ years of progressive experience in UI/UX Design, with a proven track record in translating complex requirements into elegant design solutions.

Required Skills:

• Fluency in both Cantonese and English for effective communication with local and global teams.

• Demonstrated ability to understand and design for complex system requirements, simplifying intricate processes.

• Excellent communication and presentation skills, with the ability to articulate ideas and solutions clearly to diverse stakeholders.

• Openness to feedback and constructive criticism, essential for iterative design processes.

• Passion for UI/UX, design innovation, and a keen interest in emerging digital trends.

• Proficiency in UI/UX and interaction design principles, with a strong aesthetic sense for branding, visual design, typography, and user interface design.

• Solid understanding of the user-centered design process.

• Extensive experience in designing for both desktop applications and native mobile apps.

• High proficiency in core UI/UX software, including Sketch, Figma, Adobe Photoshop, Adobe Illustrator, InVision, and Zeplin.

• Experience working within Agile/Scrum development methodologies.

• Ability to work effectively within a Design System and propose innovative concepts within defined constraints.

• Strong relationship management skills to navigate competing priorities and satisfy diverse customer needs.

• A compelling online portfolio showcasing relevant UI/UX work is mandatory. Preferred Skills:

• Experience in User Research techniques and conducting usability testing.

• Previous experience in the financial sector, particularly in banking.

📝 Enhancement Note: The explicit mention of fluency in both Cantonese and English is a critical requirement, indicating a strong need for local market understanding and global collaboration capabilities. The emphasis on a strong online portfolio is crucial for assessing design capabilities and problem-solving approaches.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated online portfolio demonstrating a minimum of 3 years of UI/UX design experience, showcasing a range of projects across desktop and mobile platforms.

• Case studies that clearly articulate the problem, your design process, the solutions implemented, and the measurable impact on user experience and business objectives.

• Examples of how you have simplified complex systems and designed elegant solutions for intricate processes.

• Visualizations of design systems, component libraries, or style guides you have contributed to or developed.

• Demonstrations of your proficiency in required UI/UX software (Sketch, Figma, Photoshop, Illustrator, InVision, Zeplin). Process Documentation:

• Evidence of participation in or management of user-centered design processes, including user research, ideation, prototyping, and usability testing.

• Examples of how you have collaborated with cross-functional teams (Product Owners, IT, Business) to drive design decisions and ensure successful implementation.

• Documentation or examples of your approach to working within Agile/Scrum frameworks and adhering to design specifications.

• Demonstrations of your understanding of Accessibility Frameworks and how you integrate them into your designs.

📝 Enhancement Note: The portfolio is a critical component for this role. Candidates should prepare to walk through their case studies, explaining their design rationale, problem-solving methodology, and the impact of their work, particularly as it relates to simplifying complex financial systems.

💵 Compensation & Benefits

Salary Range: While specific salary information is not provided, for an Assistant UI UX Manager role with 3+ years of experience in Guangzhou, China, the estimated annual salary range is typically between ¥180,000 to ¥300,000 CNY. This estimate is based on industry benchmarks for similar roles in major Chinese cities, considering the financial sector experience preference, and the hybrid work arrangement.

Benefits:

• Continuous Professional Development: Opportunities for ongoing learning and skill enhancement.

• Flexible Working: Options for adaptable work schedules to promote work-life balance.

• Inclusive and Diverse Environment: A commitment to fostering a workplace where all employees are valued and respected.

• Standard HSBC benefits package, likely including health insurance, retirement plans, and paid time off, specific details to be confirmed during the hiring process.

Working Hours: The standard working hours are likely 40 hours per week, typical for a full-time role. The hybrid work arrangement suggests a portion of these hours can be performed remotely, with specific days in the office to be determined.

📝 Enhancement Note: The salary range is an estimation based on market data for Guangzhou in the technology and design sectors. Actual compensation will depend on the candidate's specific experience, qualifications, and negotiation. The listed benefits are derived from the company's general statements and typical offerings for multinational corporations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (Banking). HSBC is a global leader in the financial sector, operating across diverse markets and offering a wide range of banking and financial services. This context implies a need for robust security, compliance, and a keen understanding of user trust within digital financial platforms.

Company Size: HSBC is a very large, multinational corporation, significantly impacting the scale of operations, potential for cross-functional collaboration, and the complexity of systems managed.

Founded: HSBC was founded in 1865, bringing a long history and established reputation to its operations. This longevity suggests a stable environment with deeply ingrained processes and a focus on long-term strategic goals.

Team Structure:

• The role is part of the "HK Regional Team" within HSBC Technology China, suggesting a focus on regional digital product development and support.

• The team likely comprises UI/UX designers, researchers, product owners, business analysts, and IT professionals, necessitating strong collaboration and communication skills.

• Reporting structure will likely involve a direct manager for UI/UX or Digital Product, with potential for interaction with senior leadership and product heads. Methodology:

• Emphasis on User-Centered Design principles, ensuring that user needs and behaviors are at the forefront of all design decisions.

• Adoption of Agile/Scrum methodologies for iterative development and efficient project delivery.

• Collaborative approach to problem-solving, involving cross-functional teams to leverage diverse perspectives.

• Data-driven decision-making, supported by user research and performance analytics to validate design effectiveness.

Company Website: https://www.hsbc.com/

📝 Enhancement Note: Working for a global banking giant like HSBC means adhering to stringent compliance and security standards. Designers must be adept at navigating these constraints while still innovating and delivering user-friendly experiences. The "HK Regional Team" designation implies a focus on the Hong Kong market, though the role is based in Guangzhou, suggesting cross-border collaboration.

📈 Career & Growth Analysis

Operations Career Level: This is a mid-level management position, an "Assistant UI UX Manager." It represents a step up from a senior individual contributor role, requiring leadership in design direction, process management, and stakeholder influence. The scope includes managing design tasks, supporting research, and contributing to strategic design initiatives.

Reporting Structure: The Assistant UI UX Manager will likely report to a UI UX Manager, Head of Design, or a Product Lead within the HK Regional Team. They will collaborate closely with Product Owners, Business Analysts, and Development teams.

Operations Impact: The role directly impacts the user experience of HSBC's digital banking products, influencing customer acquisition, retention, satisfaction, and operational efficiency. Well-designed interfaces can lead to increased transaction volumes, reduced customer support inquiries, and a stronger brand perception in a competitive market.

Growth Opportunities:

• Operations Skill Advancement: Opportunity to deepen expertise in complex financial system design, accessibility standards, and advanced UI/UX methodologies.

• Leadership Development: Potential to grow into a full UI UX Manager role, leading larger design teams, managing more significant projects, and influencing product strategy.

• Cross-Functional Exposure: Gain valuable experience working across different departments (IT, Business, Marketing) within a global financial institution.

• Specialization: Develop expertise in specific areas like mobile banking UX, digital payments, or wealth management interfaces.

📝 Enhancement Note: The "Assistant Manager" title implies a pathway toward greater leadership responsibility. Candidates should articulate their desire to grow into a management role and demonstrate their potential to guide design efforts and mentor others.

🌐 Work Environment

Office Type: The role is described as Hybrid, indicating a blend of on-site work at an HSBC office in Guangzhou and remote work. This suggests a structured office environment designed for collaboration and focused work, with flexibility for remote days.

Office Location(s): The primary location is Guangzhou, Guangdong Province, China. Specific office details (e.g., address, facilities) would be communicated by HSBC.

Workspace Context:

• Collaborative Environment: Expect an office space conducive to team meetings, brainstorming sessions, and cross-functional collaboration, with designers working alongside product managers, developers, and business stakeholders.

• Tools and Technology: Access to modern design software (Figma, Sketch, Adobe Suite), collaboration tools, and potentially specialized financial systems relevant to HSBC's operations.

• Team Interaction: Opportunities for regular interaction with immediate design team members, broader technology teams, and business units, fostering a dynamic and interconnected work atmosphere.

Work Schedule: The work schedule is likely based on standard business hours, approximately 40 hours per week, with the flexibility afforded by the hybrid arrangement to manage time between office and remote work.

📝 Enhancement Note: For a hybrid role, candidates should be prepared to discuss their strategies for effective remote work and how they maintain collaboration and productivity across different work settings. Understanding the balance between in-office collaboration and remote focus is key.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit resume and a link to your online portfolio.

• Initial Screening: HR or recruiter review to assess basic qualifications and fit.

• Design Assessment/Portfolio Review: A dedicated session to walk through your portfolio, discuss your design process, problem-solving approach, and how you've handled complex requirements. Expect questions about specific projects and your role in them.

• Technical/Skills Interview: May involve a design challenge or a discussion on specific UI/UX tools and methodologies.

• Manager/Team Interview: Discussion with the hiring manager and potential team members to assess cultural fit, collaboration style, and leadership potential.

• Final Interview: Potentially with senior leadership to discuss strategic alignment and overall fit.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest, most relevant projects that best showcase your skills in UI/UX design, complex problem-solving, and financial sector applications (if applicable).

• Tell a Story: For each project, clearly articulate the problem statement, your role and responsibilities, the design process you followed, key decisions made, challenges encountered, and the final outcome with measurable results.

• Highlight Complexity: Emphasize how you approached and simplified complex financial processes or systems. Use visuals to illustrate your journey and solutions.

• Demonstrate Tool Proficiency: Be ready to discuss your proficiency with tools like Figma, Sketch, and the Adobe Suite, and how you leverage them effectively.

• Showcase Collaboration: Include examples of how you collaborated with stakeholders and development teams.

Challenge Preparation:

• Design Challenge: Be prepared for a potential take-home assignment or a live design exercise. Focus on understanding the prompt thoroughly, outlining your approach, and delivering a well-reasoned solution within the given time constraints.

• Process Articulation: Practice explaining your design process concisely and effectively. Be ready to defend your design choices with user-centered reasoning.

• Stakeholder Communication: Prepare to discuss how you would communicate design decisions and manage feedback from Product Owners, Business, and IT.

📝 Enhancement Note: The portfolio review is the most critical stage. Candidates should prepare detailed narratives for each project, focusing on impact and process. Be ready to discuss your experience with design systems and accessibility, as these are explicitly mentioned in the requirements.

🛠 Tools & Technology Stack

Primary Tools:

• UI/UX Design Software: Proficiency is mandatory in Sketch, Figma, Adobe Photoshop, and Adobe Illustrator.

• Prototyping & Collaboration: Experience with InVision, Flinto, and Zeplin for prototyping, design handoff, and collaboration.

• Design Systems: Experience in working with and contributing to design systems and component libraries.

Analytics & Reporting:

• While not explicitly listed as mandatory tools, understanding how to leverage analytics and user feedback data (from usability testing, user research) to inform design decisions is crucial. Familiarity with tools that provide user behavior insights would be beneficial. CRM & Automation:

• Not directly within the scope of this UI/UX role, but an understanding of how UI/UX designs integrate with backend systems and CRM functionalities is advantageous.

📝 Enhancement Note: Candidates should highlight their mastery of the specified design tools. If they have experience with related tools or platforms that enhance the design workflow (e.g., project management tools like Jira for Agile), it's worth mentioning.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the user's needs, ensuring that all designs prioritize usability and satisfaction.

• Excellence & Quality: Striving for high standards in design execution, attention to detail, and the overall quality of user experiences delivered.

• Collaboration & Teamwork: Fostering a supportive and collaborative environment where ideas are shared freely, and teams work together to achieve common goals.

• Innovation & Continuous Improvement: Encouraging new ideas, embracing emerging technologies, and constantly seeking ways to enhance processes and user experiences.

• Integrity & Trust: Upholding the highest ethical standards, especially crucial within the financial sector, to build and maintain user trust.

Collaboration Style:

• Cross-Functional Integration: Actively engaging with Product Owners, Business teams, and IT developers to ensure design solutions are technically feasible, align with business objectives, and meet user needs.

• Open Communication: Maintaining transparent and frequent communication channels to keep stakeholders informed, gather feedback, and resolve issues promptly.

• Feedback Culture: Being receptive to constructive criticism and actively seeking feedback from peers, stakeholders, and users to refine designs iteratively.

• Knowledge Sharing: Proactively sharing insights, best practices, and learnings with the design team and broader organization to elevate collective expertise.

📝 Enhancement Note: HSBC, as a global financial institution, likely emphasizes values related to trust, integrity, and customer focus. Candidates should demonstrate how their personal values and collaboration style align with these principles.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complexity: The primary challenge will be translating HSBC's intricate financial products and backend systems into intuitive and user-friendly interfaces for a diverse customer base.

• Balancing Stakeholder Needs: Managing competing priorities and feedback from various stakeholders (Business, IT, Marketing, Legal, Compliance) while advocating for the user experience.

• Global vs. Local Design: Adapting designs to meet the needs of the Hong Kong regional market while adhering to global brand guidelines and technical constraints.

• Keeping Pace with Technology: Staying current with rapid advancements in UI/UX design tools, methodologies, and digital banking trends.

Learning & Development Opportunities:

• Specialized Training: Access to HSBC's internal training programs and potentially external courses focused on advanced UI/UX, financial technology (FinTech), and design leadership.

• Mentorship: Opportunities to learn from experienced design leaders and product managers within HSBC.

• Exposure to Global Projects: Potential to contribute to or learn from design initiatives across different regions within HSBC.

• Industry Conferences: Possibility of attending relevant design and FinTech conferences to stay updated on industry best practices and network with peers.

📝 Enhancement Note: Candidates should frame these challenges as opportunities for growth and demonstrate their proactive approach to problem-solving and continuous learning.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a highly complex system or process. How did you approach it, and what was the outcome?" (Focus on your process for simplification and problem-solving.)

• "How do you balance the needs of different stakeholders (e.g., business, IT, marketing) with the user's needs in your design process?" (Highlight your collaboration and negotiation skills.)

• "How do you stay updated on the latest UI/UX trends, especially within the financial sector?" (Showcase your commitment to continuous learning.)

• "Walk us through a project in your portfolio where you significantly improved user engagement or efficiency through your design." (Prepare a strong case study with measurable results.) Company & Culture Questions:

• "What do you know about HSBC and its position in the financial industry?" (Research HSBC's mission, values, and recent digital initiatives.)

• "How do you think your design philosophy aligns with HSBC's commitment to user trust and integrity?" (Connect your values to the company's.)

• "Describe your experience working in an Agile/Scrum environment. How do you collaborate with development teams?" (Demonstrate your adaptability to development workflows.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, follow a clear story: Problem -> Your Role -> Process -> Solution -> Outcome/Impact.

• Quantify Impact: Wherever possible, use metrics (e.g., increased conversion rates, reduced error rates, improved task completion times) to demonstrate the value of your designs.

• Showcase Design Thinking: Explain why you made certain design decisions, grounding them in user research, heuristics, or best practices.

• Be Prepared for Deep Dives: Anticipate detailed questions about your design choices, challenges, and how you handled feedback.

• Enthusiasm for Finance: If you have prior financial sector experience, highlight it. If not, express genuine interest in learning and contributing to the FinTech space.

📝 Enhancement Note: Practice articulating your thought process clearly and concisely. Be ready to defend your design decisions with user-centered rationale and demonstrate how your work aligns with business objectives.

📌 Application Steps

To apply for this UI/UX position:

• Submit your application through the provided portal link, ensuring your resume and online portfolio are attached.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating experience with complex systems, financial services (if applicable), and mobile/desktop app design. Ensure case studies clearly articulate your process and impact.

• Resume Optimization: Craft your resume to emphasize key skills and responsibilities mentioned in the job description, such as UI/UX Design, Interaction Design, User-Centered Design, Figma, Sketch, Agile methodologies, and Design Systems. Use action verbs and quantify achievements.

• Interview Preparation: Practice articulating your design process, problem-solving approach, and how you handle feedback. Prepare detailed narratives for 2-3 key portfolio projects. Research HSBC and its digital offerings.

• Company Research: Understand HSBC's mission, values, and recent digital strategy. Familiarize yourself with the financial services industry in the Hong Kong region and potential user needs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.