Assistant UI UX Manager

📍 Job Overview

Job Title: Assistant UI UX Manager

Company: HSBC Global Services Limited

Location: Guangzhou, Guangdong, China

Job Type: Full-time

Category: UI/UX Design & Management

Date Posted: 2026-06-11

Experience Level: Mid-Senior Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Drive the translation of complex system visions into intuitive and visually appealing UI/UX designs that adhere to industry best practices and company branding.

• Manage the end-to-end design process, ensuring seamless collaboration between Product Owners, Business stakeholders, and IT teams to achieve strategic objectives.

• Support user research initiatives, including observational studies and usability testing, to uncover critical user insights and validate design concepts.

• Champion User-Centered Design principles across the organization, fostering a culture of design excellence within the financial sector.

• Contribute to the development and maintenance of robust design systems and component libraries to ensure consistency and efficiency in product development.

📝 Enhancement Note: While the title is "Assistant UI UX Manager," the core responsibilities and experience requirement (3+ years) suggest a role that bridges senior individual contributor and junior management, focusing on design execution and process management within a larger team. The "HK Regional Team" context implies a focus on specific regional market needs and potentially a blend of global standards with local adaptations.

📈 Primary Responsibilities

• Translate high-level visions and complex system requirements into clear, user-friendly screen designs, design guidelines, and detailed specification documents.

• Ensure all UI/UX designs are on-brand, communicate effectively, and provide a delightful user experience across various digital platforms.

• Act as a key liaison between Product Owners, Business units, and IT departments to ensure design solutions align with project goals and strategic business objectives.

• Proactively manage the design lifecycle, drive design-related decision-making, track design issues, and oversee the accurate implementation of design specifications.

• Present design concepts, research findings, and project updates clearly and compellingly to diverse audiences, including team members and senior stakeholders.

• Collaborate with Design Researchers to conduct participatory and iterative design activities, including user interviews, observational studies, and usability testing, to gather actionable insights.

• Stay abreast of emerging digital service trends and industry developments to inform future product strategy and ensure alignment with market evolution.

• Foster a collaborative environment by actively sharing knowledge, insights, and best practices with fellow designers and cross-functional team members.

• Contribute to the creation and refinement of flexible, coherent design systems and reusable component libraries to enhance design consistency and development efficiency.

• Integrate accessibility frameworks into UI/UX designs to ensure inclusive and usable experiences for all users, aligning with best practices in the financial sector.

📝 Enhancement Note: The emphasis on "illustrate simplicity despite system complexity" and "elegant solutions for complicated processes" points towards a need for strong analytical skills in deconstructing intricate business logic and translating it into user-friendly interfaces. The mention of "Accessibility framework" and "User Centered Design principles within banking" highlights a specialized focus within the financial industry.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Design (e.g., Graphic Design, Interaction Design, Human-Computer Interaction), Computer Science, or a related field is highly beneficial.

Experience: Minimum of 3 years of progressive experience in UI/UX Design, with a proven track record of delivering impactful design solutions. Experience working within an Agile/Scrum development environment is essential.

Required Skills:

• Over 3 years of dedicated experience in UI/UX Design.

• Fluency in both Cantonese and English, essential for communication within the HK Regional Team and with a diverse user base.

• Demonstrated ability to comprehend and translate complex, detailed requirements into elegant, simple design solutions for intricate processes.

• Excellent communication and presentation skills, with the ability to articulate ideas and solutions clearly and effectively to various stakeholders.

• Openness to feedback and constructive criticism, with a proactive approach to incorporating feedback into design iterations.

• A strong passion for UI/UX, design innovation, and staying current with industry trends.

• Proficient in UI/UX and interaction design principles, with a keen eye for branding, visual design, typography, and user interface design.

• Solid understanding of the user-centered design process.

• Extensive experience in designing for both desktop and native mobile applications.

• Proficiency in key UI/UX software, including but not limited to: Sketch, Figma, Adobe Photoshop, Adobe Illustrator, InVision, Flinto, and Zeplin.

• Experience working within and contributing to Design Systems, with the ability to propose concepts within defined constraints.

• Strong relationship management skills to effectively manage stakeholders with competing priorities.

• A compelling online portfolio showcasing relevant work is mandatory. Preferred Skills:

• Experience in user research techniques and conducting usability testing is a significant advantage.

• Previous experience working within the financial sector or banking industry.

📝 Enhancement Note: The requirement for fluency in both Cantonese and English is a critical differentiator for this role, suggesting a strong need for localized user understanding and communication within the Greater China region. The mention of "user centered design process" and "accessibility framework" indicates a mature approach to design thinking expected by HSBC.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive online portfolio is mandatory, showcasing a range of UI/UX design projects with a focus on complexity and elegance.

• Projects should demonstrate a strong understanding of the user-centered design process, from initial research to final implementation.

• Include case studies that detail the problem, your design process, the solutions implemented, and the impact of your designs (e.g., improved user satisfaction, task completion rates).

• Showcase experience with both desktop and native mobile application design, highlighting adaptability across platforms.

• Evidence of contributions to or utilization of Design Systems and component libraries should be clearly presented. Process Documentation:

• Demonstrate experience in documenting design processes, including user flow diagrams, wireframes, interactive prototypes, and detailed design specifications.

• Include examples of how you've managed design issues and ensured specifications were implemented accurately by development teams.

• Showcase your approach to iterative design, including how you incorporate feedback from user research and usability testing into design refinements.

📝 Enhancement Note: The emphasis on an "online portfolio" and "detailed complex requirements to design elegant solutions" implies that candidates will be assessed on their ability to articulate their design process and problem-solving capabilities through their work samples. The "Design Systems" requirement suggests a need for understanding scalable design methodologies.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for an Assistant Manager-level UI/UX professional with 3+ years of experience in Guangzhou, China, a competitive salary range would typically fall between ¥200,000 - ¥350,000 CNY per annum. This estimate accounts for the specialized skills, language requirements, and the financial sector context.

Benefits:

• Professional Development: Opportunities for continuous learning and skill enhancement within a global financial institution.

• Flexible Working: Potential for flexible work arrangements, balancing project needs with personal well-being.

• Inclusive & Diverse Environment: A commitment to fostering a workplace where all employees are valued, respected, and opinions count.

• Health and Wellness: Comprehensive health insurance and wellness programs.

• Retirement Savings Plan: Contributions to a pension or retirement savings scheme.

• Career Advancement: Opportunities for growth within HSBC's extensive global network.

Working Hours: Standard full-time working hours are typically 40 hours per week, with potential for flexibility to accommodate project deadlines and team collaboration needs, especially within an Agile/Scrum framework.

📝 Enhancement Note: The salary range is an estimation based on general market data for Guangzhou, China, for a role of this nature and experience level. Actual compensation may vary based on specific qualifications, interview performance, and prevailing market conditions. The listed benefits are typical for large multinational corporations like HSBC.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (Banking). HSBC is a leading global financial services organization with a significant presence in technology development and support for its banking operations.

Company Size: HSBC is a very large, multinational corporation with tens of thousands of employees globally. This implies a structured environment with established processes, extensive resources, and opportunities for cross-team collaboration.

Founded: The Hongkong and Shanghai Banking Corporation was founded in 1865. HSBC Global Services Limited is a key entity within this large financial group, focusing on technology and service delivery.

Team Structure:

• The role is part of the "HK Regional Team" within HSBC Technology China. This suggests a specialized team focused on serving the Hong Kong market, potentially with close ties to regional business units.

• The team likely comprises UI/UX designers, researchers, product owners, business analysts, and IT professionals, working collaboratively to deliver digital solutions.

• Reporting is expected to be to a UI/UX Manager or a Head of Digital Design within the regional technology division. Methodology:

• Data-Driven Design: Emphasis on using user research, analytics, and feedback to inform design decisions.

• Agile/Scrum Framework: Work is likely conducted in iterative sprints, requiring close collaboration and adaptability.

• Design Systems: A commitment to creating and utilizing standardized design components and guidelines for consistency and efficiency.

• User-Centered Design: A core philosophy ensuring that user needs and behaviors are at the forefront of all design activities.

Company Website: https://www.hsbc.com/ (Global) and specific technology/careers pages for HSBC China.

📝 Enhancement Note: Operating within a large, regulated industry like banking means a strong emphasis on compliance, security, and rigorous process adherence. The "HK Regional Team" context is crucial, indicating a need to understand specific market nuances and regulatory requirements relevant to Hong Kong.

📈 Career & Growth Analysis

Operations Career Level: This role sits at a mid-to-senior individual contributor level, with "Assistant Manager" suggesting leadership potential or oversight of junior designers/tasks. It's a critical role for translating business needs into user-facing digital experiences within a complex financial system.

Reporting Structure: The Assistant UI UX Manager will likely report to a UI UX Manager or a Design Lead within the HK Regional Team, with close collaboration with Product Owners, Business Analysts, and Development teams.

Operations Impact: The role directly impacts the usability and effectiveness of HSBC's digital banking products, influencing customer satisfaction, engagement, and operational efficiency. Successful UI/UX design can lead to increased customer adoption, reduced support costs, and enhanced brand perception.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like user research, interaction design for complex financial products, or accessibility for regulated industries.

• Leadership: Progress to a full UI UX Manager role, leading design teams and strategic design initiatives.

• Cross-Functional Mobility: Transition into Product Management, Business Analysis, or other roles within the broader technology or business divisions of HSBC.

• Global Exposure: Gain experience working on projects with broader regional or global implications within HSBC's vast network.

• Certifications: Pursue certifications in Agile methodologies, UX design, or related fields to enhance professional credentials.

📝 Enhancement Note: The "Assistant Manager" title, combined with the 3+ years of experience, positions this role as a stepping stone for future leadership. The emphasis on "making a real impression" and "discover how valued you'll be" suggests HSBC fosters an environment where individual contributions are recognized and can lead to career advancement.

🌐 Work Environment

Office Type: This is an on-site role, indicating a traditional office-based work environment within HSBC's Guangzhou facilities.

Office Location(s): Guangzhou, Guangdong Province, China (specifically TKH – likely referring to Tianhe District). This is a major business and technology hub in Southern China.

Workspace Context:

• Collaborative Hub: The office will likely foster a collaborative atmosphere, with open-plan areas, meeting rooms, and dedicated spaces for team discussions and design workshops.

• Technology-Rich: Expect access to modern hardware, software, and collaboration tools essential for UI/UX design and project management.

• Cross-Functional Interaction: Regular opportunities to interact with product teams, IT specialists, business stakeholders, and potentially regional leadership.

• Professional Setting: A corporate environment that values professionalism, efficiency, and adherence to established company standards.

Work Schedule: The role is full-time, with standard office hours. However, within an Agile/Scrum framework, there may be a need for occasional flexibility to attend critical meetings or complete urgent design tasks, particularly during project sprints.

📝 Enhancement Note: Being an on-site role in a major city like Guangzhou means candidates should consider commute times and local living costs when evaluating the position. The office environment is expected to be professional and well-equipped, typical of a large financial institution.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review focusing on resume and portfolio, assessing for required experience, skills, and language proficiency.

• Technical/Design Interview: A deep dive into UI/UX principles, design process, and problem-solving capabilities. This will likely involve presenting and discussing portfolio case studies. Expect questions on how you handle complex requirements and collaborate with stakeholders.

• Hiring Manager Interview: Focus on team fit, understanding of the role, career aspirations, and alignment with HSBC's values and culture.

• Final Interview (Potentially): With senior management or regional leads, assessing strategic thinking and overall fit for the organization.

Portfolio Review Tips:

• Highlight Complexity: Showcase projects where you successfully simplified complex financial processes or systems.

• Process Clarity: Clearly articulate your design process for each project, including research methods, ideation, prototyping, and testing.

• Impact Metrics: Wherever possible, quantify the impact of your designs using metrics (e.g., improved conversion rates, reduced error rates, increased user satisfaction scores).

• Tool Proficiency: Demonstrate your command of essential UI/UX tools like Figma, Sketch, Photoshop, and InVision through your work.

• Language Relevance: If possible, include examples of designs tailored for the Hong Kong market or demonstrating an understanding of regional user preferences.

• Conciseness: Be prepared to walk through your portfolio efficiently, focusing on the most relevant and impactful projects.

Challenge Preparation:

• Design Exercise: Be prepared for a potential design challenge, either a take-home assignment or an in-interview exercise. This will likely involve a hypothetical problem related to banking or financial services.

• Problem Decomposition: Practice breaking down complex problems into smaller, manageable parts.

• User-Centric Solutions: Focus on designing solutions that are intuitive, accessible, and meet user needs.

• Justification: Be ready to explain the rationale behind every design decision, linking it back to user needs, business goals, and design principles.

• Agile Context: Consider how your design process would fit within an Agile/Scrum sprint cycle.

📝 Enhancement Note: The interview process is likely to be thorough, given HSBC's global presence and the specialized nature of the role. A strong, well-curated portfolio that demonstrates both technical skill and strategic thinking will be paramount. The language requirement (Cantonese and English) will be a key assessment point.

🛠 Tools & Technology Stack

Primary Tools:

• UI/UX Design Software: Proficiency is mandatory in industry-standard tools such as Figma and Sketch for wireframing, prototyping, and high-fidelity design.

• Graphic Design Software: Strong skills in Adobe Photoshop and Adobe Illustrator for asset creation and image manipulation.

• Prototyping & Collaboration: Experience with tools like InVision, Flinto, or similar for creating interactive prototypes and facilitating design reviews.

• Design Handoff: Familiarity with tools like Zeplin for seamless collaboration with development teams, ensuring accurate implementation of design assets and specifications.

Analytics & Reporting:

• While not explicitly stated as a primary responsibility for this role, an understanding of how to interpret user analytics and feedback from tools like Google Analytics, Adobe Analytics, or internal reporting dashboards would be beneficial for informing design decisions.

• Familiarity with A/B testing concepts and how design impacts key performance indicators (KPIs). CRM & Automation:

• Experience working within or alongside CRM systems (e.g., Salesforce) and understanding how UI/UX impacts user adoption and data integrity within these platforms.

• Awareness of automation tools and workflows, and how UI design can streamline or complicate automated processes.

• Understanding of integration points between design tools and development workflows.

📝 Enhancement Note: The listed UI/UX software proficiency is critical. Candidates should be prepared to discuss their experience with these tools in detail, including specific features they leverage and how they use them to solve design challenges. The mention of "Design Systems" implies a need to understand how these tools integrate into a larger, more scalable design framework.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A strong commitment to understanding and serving the needs of HSBC's diverse customer base, particularly within the Hong Kong market.

• Integrity: Upholding the highest ethical standards in design and business practices, crucial in the regulated financial industry.

• Collaboration: Fostering a team-oriented approach where open communication and mutual support are paramount for achieving project success.

• Innovation: Encouraging creative thinking and the exploration of new ideas to improve digital experiences and stay ahead of market trends.

• Excellence: A drive for high-quality outcomes, attention to detail, and continuous improvement in all aspects of design and implementation.

Collaboration Style:

• Cross-Functional Integration: Actively engaging with Product Owners, Business Analysts, Developers, and QA testers to ensure alignment and smooth project execution.

• Feedback-Driven: A culture that values constructive feedback, both giving and receiving, to refine designs and processes.

• Knowledge Sharing: Encouraging team members to share insights, best practices, and learnings through presentations, workshops, or informal discussions.

• Agile Cadence: Working within the rhythm of Agile sprints, with regular stand-ups, sprint reviews, and retrospectives to maintain momentum and adapt as needed.

📝 Enhancement Note: HSBC's values (often centered around integrity, dependability, and being open) are likely to permeate the team culture. The emphasis on "making a real impression" suggests a dynamic environment where contributions are valued. The "HK Regional Team" context implies a blend of global corporate culture with regional operational nuances.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity Management: Translating intricate financial regulations and complex system logic into simple, intuitive user interfaces.

• Stakeholder Alignment: Navigating diverse stakeholder priorities and ensuring buy-in for design recommendations.

• Balancing Innovation with Regulation: Introducing novel design solutions while adhering to strict financial industry compliance and security standards.

• Global vs. Local Needs: Adapting global design standards and systems to meet the specific needs and preferences of the Hong Kong market and its users.

• Rapid Technological Evolution: Keeping pace with advancements in digital technologies and user expectations in the fintech landscape.

Learning & Development Opportunities:

• Advanced UX/UI Training: Access to internal and external training programs to deepen expertise in areas like interaction design, user research methodologies, and emerging design tools.

• Financial Services Domain Knowledge: Gaining in-depth understanding of banking products, financial regulations, and customer journeys within the sector.

• Leadership Development: Opportunities to hone management skills through project leadership, mentoring junior designers, and participating in leadership programs.

• Cross-Disciplinary Exposure: Learning from and collaborating with experts in product management, business analysis, and software development.

• Industry Conferences & Events: Potential to attend relevant design and fintech conferences to stay abreast of industry trends and network with peers.

📝 Enhancement Note: The challenges presented are typical for UI/UX roles in large, regulated industries. HSBC's commitment to "continuous professional development" and "opportunities to grow" suggests that addressing these challenges will be supported by ample learning resources and career progression paths.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a solution for a highly complex system or process. How did you approach it, and what was the outcome?" (Focus on your problem decomposition, user-centricity, and simplification skills.)

• "How do you manage conflicting priorities and feedback from multiple stakeholders (e.g., Business, IT, Product Owner)?" (Highlight your communication, negotiation, and prioritization skills.)

• "Walk us through a project in your portfolio where you significantly improved user experience. What metrics did you use to measure success?" (Prepare a detailed case study focusing on impact and data.)

• "How do you ensure your designs are accessible and inclusive, especially in a regulated industry like banking?" (Demonstrate your understanding of accessibility standards and principles.) Company & Culture Questions:

• "What do you know about HSBC's digital offerings, and how do you see UI/UX contributing to our success in the Hong Kong market?" (Research HSBC's current digital platforms and recent news.)

• "How do you stay updated on the latest UI/UX trends and technologies, particularly within the fintech space?" (Showcase your passion for continuous learning.)

• "Describe your ideal work environment and how you collaborate with development teams." (Align your answer with HSBC's emphasis on collaboration and Agile methodologies.) Portfolio Presentation Strategy:

• Storytelling: Frame each case study as a narrative – the problem, your role, the journey, the solution, and the impact.

• Visuals: Use high-quality visuals of your designs, prototypes, and research findings.

• Conciseness: Be prepared to present key projects within a limited timeframe, focusing on the most relevant aspects for this role.

• Interactive Demo: If possible, have interactive prototypes ready to showcase user flows and interactions.

• Q&A Readiness: Anticipate questions about your design choices, challenges faced, and lessons learned.

📝 Enhancement Note: Candidates should prepare to discuss their experience with the specific tools listed, especially Figma and Sketch. The Cantonese language requirement will likely be assessed through conversation during the interview process. Emphasize how your skills align with the "User Centered Design" and "Accessibility" aspects mentioned in the job description.

📌 Application Steps

To apply for this Assistant UI UX Manager position:

• Submit your application through the official HSBC Careers portal link provided.

• Portfolio Customization: Ensure your online portfolio is up-to-date, easily navigable, and prominently features projects that demonstrate your experience with complex systems, mobile and desktop design, and your proficiency with tools like Figma and Sketch. Prioritize case studies relevant to financial services or complex applications.

• Resume Optimization: Tailor your resume to highlight your 3+ years of UI/UX experience, specific tool proficiencies, language skills (Cantonese and English), and any experience in Agile/Scrum environments or the financial sector. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, problem-solving approach, and project outcomes. Prepare to discuss specific examples from your portfolio and how you handle stakeholder management and design challenges. Prepare for a potential design exercise.

• Company Research: Familiarize yourself with HSBC's digital strategy, its presence in the Hong Kong market, and its stated company values. Understand how your skills and approach can contribute to their goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.