Accessibility Analyst (UX Design) Technical Intern (full-time, 4 months)

📍 Job Overview

Job Title: Accessibility Analyst (UX Design) Technical Intern (full-time, 4 months)

Company: The Church of Jesus Christ of Latter-day Saints

Location: Riverton, Utah, United States

Job Type: Full time, Internship

Category: UX Design & Accessibility Operations

Date Posted: 2026-09-03

Experience Level: 0-2 years

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on ensuring digital products meet accessibility standards through technical evaluation and reporting.

• The Accessibility Analyst will perform both automated and manual assessments of websites and mobile applications.

• Key responsibilities include summarizing findings into actionable recommendations for product teams.

• The position requires collaboration with internal stakeholders to drive accessibility improvements and compliance.

📝 Enhancement Note: While the role is titled "Accessibility Analyst (UX Design) Technical Intern," the responsibilities lean heavily into a specialized operations function within UX/Product Development: ensuring digital products are accessible. This involves technical analysis, process adherence, and clear communication of findings, aligning with operations principles of efficiency, compliance, and stakeholder support. The "intern" designation suggests a focus on learning and development within this specialized area.

📈 Primary Responsibilities

• Set up and monitor automated accessibility scans for digital products.

• Conduct manual accessibility assessments following established protocols and standardized assessment procedures.

• Summarize assessment findings into clear, actionable recommendations for product development teams.

• Produce detailed reports for product managers, outlining accessibility compliance status and areas for improvement.

• Assist in the creation and dissemination of educational materials to promote alignment with accessibility standards across teams.

• Collaborate with cross-functional teams, including UX designers, developers, and product managers, to integrate accessibility best practices into the product lifecycle.

• Track and report on the progress of accessibility remediation efforts.

• Stay updated on evolving accessibility standards and technologies, such as WCAG (Web Content Accessibility Guidelines).

📝 Enhancement Note: The primary responsibilities clearly indicate a focus on process-driven evaluation and reporting. The role requires adherence to specific protocols for manual assessments and the systematic generation of reports. This aligns with operations functions that emphasize standardization, quality control, and continuous improvement of digital assets.

🎓 Skills & Qualifications

Education: Currently enrolled in a college program or within one year of graduation. A degree in User Experience (UX), Software Development, or a related technology program is preferred.

Experience: 0-2 years of experience in roles related to accessibility, UX design, software development, or technical analysis.

Required Skills:

• Basic knowledge of W3C Web Content Accessibility Guidelines (WCAG).

• Foundational understanding of web development technologies (e.g., HTML, CSS, JavaScript) and their impact on user experience.

• Strong communication skills, with the ability to articulate technical findings and business cases effectively.

• Proven ability to work collaboratively with internal stakeholders and drive results in a team environment.

• Familiarity with accessibility testing tools and technologies (e.g., screen readers, automated accessibility checkers).

• Analytical skills to interpret scan results and identify areas for improvement. Preferred Skills:

• Experience with specific accessibility testing tools (e.g., axe, WAVE, Siteimprove).

• Familiarity with mobile application accessibility testing principles.

• Basic understanding of UX design principles and user-centered design methodologies.

• Experience in technical documentation or report writing.

• Knowledge of assistive technologies.

📝 Enhancement Note: The qualifications emphasize foundational knowledge in accessibility standards and web technologies, coupled with essential soft skills like communication and collaboration, which are critical for operations roles that bridge technical and business functions. The "intern" aspect suggests that deep expertise is not expected, but a strong learning aptitude and willingness to develop in these areas are key.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Examples demonstrating understanding of accessibility standards (e.g., WCAG checklists, annotated screenshots highlighting accessibility issues).

• Documentation showcasing the process of conducting automated and manual accessibility scans.

• Case studies or project examples where accessibility issues were identified and recommendations for remediation were provided.

• Evidence of reporting on technical findings and communicating them to non-technical stakeholders.

• Any contributions to educational materials or process documentation related to accessibility. Process Documentation:

• Ability to follow and document standardized assessment protocols for manual accessibility testing.

• Experience or aptitude for documenting the setup and monitoring of automated accessibility scan configurations.

• Skills in summarizing complex technical findings into concise, actionable steps for product teams.

• Capacity to contribute to the creation and refinement of accessibility guidelines and best practices documentation.

📝 Enhancement Note: For an intern role, the "portfolio" will likely focus on academic projects, personal learning exercises, or contributions within a team environment that demonstrate an understanding of accessibility principles and processes, rather than extensive professional work. The emphasis is on the candidate's ability to learn, apply, and document processes.

💵 Compensation & Benefits

Salary Range: As this is an internship position, compensation will be determined based on the candidate's academic standing, relevant experience, and adherence to The Church of Jesus Christ of Latter-day Saints' internship compensation guidelines. Typical intern salaries in Riverton, Utah, for technical roles range from $18-$25 per hour.

Benefits:

• Paid internship experience in a specialized technical field.

• Opportunity to gain practical experience in digital accessibility and UX design operations.

• Mentorship from experienced digital accessibility program managers and analysts.

• Exposure to enterprise-level digital product development processes.

• Potential for networking within The Church of Jesus Christ of Latter-day Saints' IT and digital teams.

• Standard employee benefits may apply depending on the internship program structure and duration, which could include paid time off.

Working Hours: This position is a full-time commitment of 40 hours per week. Overtime is generally not expected and requires explicit approval from the program manager. Work will primarily be performed during standard business hours.

📝 Enhancement Note: Given the internship nature and the organization, specific salary ranges are difficult to pinpoint without internal data. However, market research for technical internships in the Riverton, UT area provides a baseline. Benefits are framed around the learning and development opportunities inherent in an internship.

🎯 Team & Company Context

🏢 Company Culture

Industry: Religious Organization / Technology Services. The Church of Jesus Christ of Latter-day Saints leverages technology extensively to support its global mission, including digital platforms for communication, education, and member services. This creates a unique environment where operations roles are critical for enabling these services.

Company Size: Large. The Church of Jesus Christ of Latter-day Saints is a global organization with a significant number of employees and volunteers, indicating a structured and established operational framework.

Founded: 1830. The long history of the organization implies a stable operational foundation and a commitment to long-term mission support.

Team Structure:

• The Digital Accessibility team likely operates within a larger IT or Digital Services department.

• The Accessibility Analyst will report to a Digital Accessibility Program Manager, suggesting a hierarchical structure with clear oversight.

• Collaboration is expected with various product teams, UX designers, software developers, and project managers, indicating a cross-functional operational model. Methodology:

• The team likely follows established methodologies for accessibility evaluation, potentially incorporating elements of Agile or Waterfall depending on the product development lifecycle.

• Emphasis is placed on standardized processes for automated scanning and manual assessments to ensure consistent quality and compliance.

• A data-driven approach is implied through the reporting of findings and tracking of remediation progress.

Company Website: https://www.churchofjesuschrist.org/

📝 Enhancement Note: The organizational context highlights that even a religious institution operates with significant technical infrastructure requiring specialized operations roles. The emphasis on mission support implies a dedication to quality and reach, making accessibility a crucial operational consideration for their digital products.

📈 Career & Growth Analysis

Operations Career Level: Entry-level/Internship. This role is designed for individuals early in their career, providing foundational experience in digital accessibility and UX operations. It serves as a stepping stone into more specialized roles within the operations domain.

Reporting Structure: The Accessibility Analyst will report directly to the Digital Accessibility Program Manager. This provides a clear line of mentorship and supervision, ideal for learning operational processes and technical skills.

Operations Impact: By ensuring digital products are accessible, this role directly impacts the reach and inclusivity of the Church's digital offerings. It supports the mission of serving all members and interested individuals, irrespective of ability, by removing technical barriers. This operational function contributes to equitable access to information and services.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific accessibility standards (WCAG 2.1, 2.2), assistive technologies, and accessibility testing tools.

• Process Improvement: Contribute to refining the team's assessment protocols, reporting templates, and educational materials, demonstrating an understanding of operational efficiency.

• Cross-functional Exposure: Gain experience working with diverse teams (UX, Development, Product Management), enhancing collaboration and communication skills vital for operations.

• Potential for Future Roles: Successful interns may be considered for future full-time junior analyst or related positions within the organization's technology departments, offering a pathway into broader GTM or product operations roles.

📝 Enhancement Note: The growth opportunities are framed around developing specialized operational skills within the accessibility domain, learning process refinement, and gaining cross-functional experience, all of which are valuable for a career in operations.

🌐 Work Environment

Office Type: The role is described as Hybrid, indicating a mix of on-site work at the Riverton, Utah location and remote work. This suggests a modern work environment that balances in-office collaboration with the flexibility of remote access.

Office Location(s): Riverton, Utah. This location is within the greater Salt Lake City metropolitan area, offering access to amenities and a growing tech community. Specific details about the office facilities would need to be confirmed.

Workspace Context:

• Collaborative Environment: The hybrid model and emphasis on stakeholder collaboration suggest an environment where teamwork is encouraged, with opportunities for both focused individual work and group problem-solving.

• Tools & Technology: Interns will likely have access to the necessary software and hardware for accessibility testing, including specialized tools and standard office technology.

• Team Interaction: Opportunities to interact with the Digital Accessibility team and other product development professionals will be available, fostering learning and integration into the team's operational workflow.

Work Schedule: The standard 40-hour work week during business hours provides a structured environment. The explicit mention of requiring approval for overtime underscores a focus on work-life balance and efficient time management within operational tasks.

📝 Enhancement Note: The hybrid work environment is typical for many modern operations roles, requiring individuals to manage their time effectively and collaborate across different work settings. This aspect is crucial for operations professionals who often need to be adaptable.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of application and resume to assess alignment with internship requirements and basic qualifications.

• Technical Assessment/Case Study: Candidates may be asked to perform a small accessibility evaluation task or discuss a hypothetical scenario to gauge their understanding of WCAG and testing methodologies. This is where a portfolio can be crucial.

• Behavioral/Situational Interviews: Interviews will likely assess communication skills, collaboration abilities, problem-solving approaches, and cultural fit with the organization's values. Expect questions on how you'd handle specific accessibility challenges or work with development teams.

• Manager Interview: A final interview with the Digital Accessibility Program Manager to discuss the role in detail, answer candidate questions, and make a final decision.

Portfolio Review Tips:

• Highlight Process: For each project or example in your portfolio, clearly outline the steps you took. For accessibility, this means detailing how you identified issues (automated tools, manual checks), what standards you referenced (WCAG levels), and how you documented your findings.

• Showcase Communication: Include examples of reports or summaries you've created. Demonstrate your ability to translate technical findings into clear, actionable recommendations for non-technical audiences.

• Focus on Learning: As an intern candidate, emphasize your learning process. If you've used a tool for the first time, explain your learning curve and how you adapted.

• Accessibility Specifics: If possible, include examples directly related to web or mobile accessibility, even if from academic coursework or personal projects. Show your understanding of common pitfalls and solutions.

Challenge Preparation:

• WCAG Familiarization: Thoroughly review the core principles and guidelines of WCAG 2.1 (or the latest relevant version). Understand the different conformance levels (A, AA, AAA).

• Tool Exploration: Familiarize yourself with at least one automated accessibility checker (e.g., axe browser extension, WAVE) and understand how screen readers (e.g., NVDA, JAWS, VoiceOver) work conceptually.

• Common Issues: Be prepared to discuss common accessibility barriers for users with visual, auditory, motor, and cognitive disabilities.

• Stakeholder Scenarios: Practice articulating the business case for accessibility, explaining its importance beyond mere compliance (e.g., broader user base, SEO benefits, brand reputation).

📝 Enhancement Note: The interview and portfolio review process for an intern role will focus on potential, foundational knowledge, and learning aptitude. Candidates should prepare to demonstrate their understanding of accessibility principles and their ability to apply them, even in simulated or academic contexts.

🛠 Tools & Technology Stack

Primary Tools:

• Automated Accessibility Scanners: Tools like axe DevTools, WAVE (Web Accessibility Evaluation Tool), Siteimprove, or similar platforms for initial scans and identification of common issues.

• Manual Testing Tools: Browser developer tools (e.g., Chrome DevTools, Firefox Developer Edition) for inspecting HTML, CSS, and JavaScript; screen readers (e.g., NVDA, JAWS for Windows; VoiceOver for macOS/iOS; TalkBack for Android).

• Reporting & Documentation Tools: Microsoft Office Suite (Word, Excel, PowerPoint) or Google Workspace (Docs, Sheets, Slides) for creating reports, summaries, and presentations.

Analytics & Reporting:

• Issue Tracking Systems: Potentially Jira or similar platforms for tracking identified accessibility defects and their remediation status.

• Data Visualization: While not explicitly stated, understanding how to interpret and present data from scans in a clear, visual manner using dashboards or charts may be beneficial.

CRM & Automation:

• Content Management Systems (CMS): Familiarity with platforms where digital content is managed (e.g., WordPress, custom CMS) might be helpful to understand the context of accessibility issues.

• Version Control Systems: Basic understanding of Git and platforms like GitHub or Azure DevOps could be beneficial if involved in reviewing code or working closely with developers.

📝 Enhancement Note: The technology stack focuses on tools essential for performing accessibility evaluations. While specific enterprise tools might be proprietary or internal, the core competencies lie in understanding the function of automated scanners, manual testing aids like screen readers, and standard office productivity software for reporting.

👥 Team Culture & Values

Operations Values:

• Service: A core value, likely extending to ensuring all digital services are accessible and usable by everyone.

• Integrity: Upholding high standards in technical evaluations and reporting.

• Excellence: Striving for accurate and thorough assessments to achieve compliance and optimal user experience.

• Collaboration: Working effectively with diverse teams to integrate accessibility into the development lifecycle.

• Stewardship: Responsible use of technology and resources to further the organization's mission.

Collaboration Style:

• Cross-functional Integration: The role requires close collaboration with UX designers, software developers, product managers, and potentially content creators to implement accessibility solutions.

• Process-Oriented: A culture that values defined processes for evaluation, reporting, and remediation to ensure consistency and efficiency.

• Knowledge Sharing: Encouraging the sharing of best practices and learnings related to accessibility across teams to foster a culture of continuous improvement.

📝 Enhancement Note: The organizational values, when applied to an operations context, highlight a commitment to inclusive service delivery through diligent and collaborative efforts. The emphasis on process and knowledge sharing is characteristic of effective operational teams.

⚡ Challenges & Growth Opportunities

Challenges:

• Bridging Technical Gaps: Effectively communicating complex accessibility requirements and technical details to non-technical stakeholders.

• Prioritization: Helping product teams prioritize accessibility fixes within broader development roadmaps and resource constraints.

• Evolving Standards: Keeping pace with the continuous evolution of accessibility guidelines and assistive technologies.

• Scale of Digital Assets: Managing and assessing accessibility across a potentially vast and diverse range of digital products and platforms.

Learning & Development Opportunities:

• Formal Training: Access to internal training sessions, workshops, and potentially external courses on accessibility standards and tools.

• Mentorship: Direct guidance from experienced Digital Accessibility Program Managers and analysts.

• Practical Application: Hands-on experience applying accessibility principles to real-world digital products.

• Industry Exposure: Understanding the operational challenges and solutions within a large organization's digital ecosystem.

📝 Enhancement Note: The challenges and growth opportunities are framed around developing resilience, problem-solving skills, and continuous learning – key attributes for success in any operations role, especially in a dynamic field like digital accessibility.

💡 Interview Preparation

Strategy Questions:

• "Describe your understanding of WCAG and why it's important for digital products." (Preparation: Be ready to explain the core principles and benefits of accessibility beyond compliance.)

• "How would you approach assessing a new website or mobile app for accessibility issues?" (Preparation: Outline your process, including initial automated scans, manual checks, and reporting.)

• "Imagine a developer tells you an accessibility fix will take too long. How would you respond?" (Preparation: Focus on collaboration, explaining the impact, and finding solutions rather than just stating requirements.)

• "Can you walk us through a project where you had to identify and communicate technical issues?" (Preparation: Use a STAR method example, highlighting your process, challenges, and the outcome, even if from academic work.) Company & Culture Questions:

• "Why are you interested in working for The Church of Jesus Christ of Latter-day Saints, specifically in this accessibility role?" (Preparation: Research the organization's mission and values, and connect them to your interest in inclusive technology.)

• "How do you approach working with a team where not everyone might understand the importance of accessibility?" (Preparation: Emphasize empathy, education, and collaborative problem-solving.)

• "What do you hope to learn during this internship?" (Preparation: Align your learning goals with the role's responsibilities and opportunities for growth.) Portfolio Presentation Strategy:

• Concise Explanations: For each portfolio item, provide a brief overview of the project, your role, and the specific accessibility aspects you addressed.

• Demonstrate Process: Clearly articulate the steps you took in your assessment and reporting. Use visuals (screenshots, annotated examples) to illustrate your points effectively.

• Focus on Impact: Explain the outcome of your work. Even if it's a learning exercise, highlight what you learned and how you would apply that knowledge moving forward.

• Be Prepared for Questions: Anticipate questions about your methodology, challenges encountered, and how you arrived at your recommendations.

📝 Enhancement Note: Interview preparation should focus on demonstrating a foundational understanding of accessibility, strong communication and collaboration skills, and a proactive learning attitude. The portfolio is key to illustrating practical application and process understanding.

📌 Application Steps

To apply for this operations-focused technical internship:

• Submit your application through the provided Oracle Cloud link.

• Tailor your resume: Highlight any experience or coursework related to UX design, web development, accessibility testing, WCAG, or technical analysis. Quantify achievements where possible.

• Prepare your portfolio: Curate examples that demonstrate your understanding of accessibility principles, testing processes, and reporting capabilities. Even academic projects are valuable.

• Research the organization: Understand The Church of Jesus Christ of Latter-day Saints' mission and how technology, including digital accessibility, supports its global reach.

• Practice your interview responses: Be ready to discuss your understanding of accessibility, your problem-solving approach, and your collaborative skills, using specific examples from your experience.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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