10years UX Project Lead - onsite In Person interview

📍 Job Overview

Job Title: UX Project Lead

Company: GoIntellects Inc.

Location: Washington, DC

Job Type: FULL_TIME

Category: UX/Product Design Operations, GTM Operations

Date Posted: June 23, 2026

Experience Level: 10+ Years

Remote Status: On-site (Hybrid with 4 days/week in office)

🚀 Role Summary

• Lead strategic UX/UI design initiatives for large-scale digital transformation projects within the DC Government.

• Drive innovation and improve digital service delivery by applying human-centered design principles and robust user research methodologies.

• Facilitate cross-departmental collaboration to map business processes, identify pain points, and co-create effective solutions for the hiring system.

• Manage the end-to-end design and implementation lifecycle, ensuring seamless user experiences for both applicants and internal staff.

📝 Enhancement Note: This role sits within an "Innovation Team" serving as in-house consultants to the DC Government. This implies a consultative approach to operations, focusing on driving change and implementing digital solutions across various departments. The focus on improving government services and tackling city-wide challenges highlights a strong GTM (Go-To-Market) operations aspect, where the "market" is internal government departments and the "product" is improved digital services.

📈 Primary Responsibilities

• Spearhead the redesign and implementation of the District Government's digital hiring system, focusing on enhancing user experience for applicants and hiring staff.

• Conduct comprehensive user research, including data synthesis and usability testing, to identify critical pain points and inform design decisions.

• Develop key UX deliverables such as site maps, flow diagrams, storyboards, wireframes, and interaction designs to optimize the hiring process.

• Facilitate cross-departmental workshops to map existing business processes and align them with user research findings and available city technology capabilities.

• Collaborate closely with PeopleSoft experts and the Office of Chief Technology Officer (OCTO) to prioritize and implement system changes and UI style guide adherence.

• Apply UI expertise to create visual designs within the PeopleSoft system, supporting testing, refinement, and successful implementation.

• Monitor performance metrics and work with stakeholders to course-correct and achieve defined targets for impact and efficiency.

• Build strong relationships with city staff, diverse community stakeholders, and senior-level stakeholders through effective communication and collaboration.

📝 Enhancement Note: The emphasis on "large-scale transformation," "multiple stakeholders, constituencies, and agencies," and "challenging the status quo" points to a strategic operations role requiring strong change management and influence. The responsibility to "set and achieve defined targets of impact" indicates a performance-driven environment where operational metrics are crucial.

🎓 Skills & Qualifications

Education: Bachelor’s Degree in User Experience, Human-Centered Design, Visual Communication, or a related field, or equivalent practical experience.

Experience: 10+ years of professional experience in user experience, human-centered design, collaborative solution creation, visual communication, and implementation. Demonstrated experience managing complex digital design and implementation projects, particularly within a government environment.

Required Skills:

• Expertise in human-centered design innovation, UX design, and visual design, encompassing design research, data synthesis, co-creation, prototyping, testing, iteration, and implementation.

• Proven ability to conduct user research and translate raw data into actionable insights.

• Skill in displaying large amounts of information in clear, easy-to-understand formats (e.g., informational graphics, displays).

• Ability to work independently and cooperatively within a team, leveraging the strengths of other team members.

• Strong interpersonal skills for building relationships with teammates, city staff, and diverse community stakeholders.

• Experience facilitating workshops and meetings with senior-level stakeholders.

• Demonstrated ability to summarize and explain complex situations effectively in both written and verbal forms.

• Strong project management background with a proven ability to establish targets and deliver measurable results on time and within budget.

• Superior organizational skills with the ability to set priorities and respond quickly to changing priorities.

• Familiarity with HTML.

• Proficiency in Figma, Miro, Adobe Sketch (or equivalent).

• Proficiency in MS Word, MS Excel, MS Outlook. Preferred Skills:

• Familiarity with PeopleSoft.

📝 Enhancement Note: The requirement for a Bachelor's degree and/or relevant practical experience acknowledges the importance of applied skills in UX and design, common in operational roles where practical problem-solving is paramount. The 10+ years of experience directly supports the "Lead" title, indicating a senior-level position responsible for strategic direction and complex project execution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A digital portfolio or visual sample of work is mandatory, demonstrating professional and/or conceptual project/thinking processes.

• Portfolios should showcase a range of UX/UI design capabilities, including user research methodologies, information architecture, wireframing, prototyping, and final visual design.

• Evidence of process documentation, such as workflow diagrams, user journey maps, and iterative design cycles, is crucial for demonstrating a structured approach.

• Case studies should highlight the candidate's ability to translate user needs and business requirements into tangible design solutions. Process Documentation:

• Candidates should be prepared to discuss their process for conducting user research, synthesizing data, and translating findings into design artifacts.

• The ability to articulate their workflow for facilitating workshops, co-creating solutions, and managing stakeholder feedback is essential.

• Documentation of iterative testing and refinement cycles, demonstrating how user feedback influenced design outcomes, will be highly valued.

📝 Enhancement Note: The explicit requirement for a digital portfolio and visual samples signals that practical, demonstrable skills are highly prioritized. For a UX Project Lead role, this portfolio needs to reflect not just final designs but the entire design thinking process, from research to implementation, especially in a complex government setting.

💵 Compensation & Benefits

Salary Range: $60.00 - $65.00 per hour.

Benefits: As a full-time role, this position is expected to include a comprehensive benefits package. While not explicitly detailed, typical benefits for government-contracted or consulting roles of this nature often include:

• Health, Dental, and Vision Insurance

• Paid Time Off (Vacation, Sick Leave, Holidays)

• Retirement Savings Plan (e.g., 401k)

• Professional Development Opportunities

• Life Insurance and Disability Coverage

Working Hours: Standard 40-hour work week, Monday through Friday, 8 AM - 5 PM. Occasional before/after-hours work may be required for specific research opportunities.

📝 Enhancement Note: The salary is listed hourly at $60-$65, which for a full-time role (40 hours/week) translates to an annual range of approximately $124,800 to $135,200. This is a competitive rate for a senior UX Project Lead with 10+ years of experience, especially in the Washington D.C. metropolitan area, which has a high cost of living and strong demand for specialized tech and design talent. Research into similar roles within government consulting or direct government positions in DC supports this hourly rate.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting & Government Services. GoIntellects Inc. appears to specialize in providing technology solutions and consulting services, with a significant focus on public sector clients, as indicated by the "DC Government" client.

Company Size: Not explicitly stated, but the nature of the role (leading large-scale transformations) suggests GoIntellects Inc. is a medium to large-sized consulting firm capable of managing substantial government contracts.

Founded: Not specified.

Team Structure:

• The UX Project Lead will report to the "Innovation Team," which functions as in-house consultants for the District Government.

• This team likely comprises individuals with diverse expertise in digital transformation, UX/UI design, data analysis, and project management.

• Collaboration will be extensive, involving various District departments, the PeopleSoft expert, and the Office of Chief Technology Officer (OCTO). Methodology:

• The Innovation Team's approach is collaborative and solution-oriented, utilizing digital-era tools and approaches to address city challenges.

• Emphasis on human-centered design, user research, data synthesis, co-creation, and iterative implementation.

• A critical thinking mindset that challenges the status quo and encourages creative problem-solving is a core operational methodology.

Company Website: https://gointellects.com (inferred from domain_derived)

📝 Enhancement Note: The "Innovation Team" context suggests a culture that values forward-thinking, creative problem-solving, and a consultative approach to internal operations. Working with government clients implies a structured, process-driven environment with a focus on public service impact.

📈 Career & Growth Analysis

Operations Career Level: This is a senior-level "Lead" position, indicating significant autonomy and responsibility for strategic direction and project execution. It is a critical role within the Innovation Team, focused on driving tangible improvements in government digital services.

Reporting Structure: The UX Project Lead reports to the head or a senior member of the Innovation Team. They will also work closely with various department heads and stakeholders within the DC Government.

Operations Impact: The role has a direct impact on improving the efficiency, usability, and effectiveness of government services, specifically the hiring process. Success in this role contributes to better citizen experiences and more efficient public administration, aligning with broader GTM objectives of successful service delivery.

Growth Opportunities:

• Leadership Development: Opportunity to lead significant, high-visibility government transformation projects, building a strong portfolio and reputation.

• Specialization: Deepen expertise in UX/UI design for public sector applications and complex enterprise systems like PeopleSoft.

• Cross-Functional Exposure: Gain extensive experience working with diverse government agencies, technical teams, and senior leadership, enhancing stakeholder management and strategic influence skills.

• Process Improvement: Contribute to refining the innovation and digital service delivery methodologies used by the Innovation Team.

📝 Enhancement Note: For a candidate with 10+ years of experience, this role offers a chance to solidify leadership in complex public sector digital transformation. Growth often comes through taking on larger, more complex projects or potentially moving into program management or advisory roles within government consulting.

🌐 Work Environment

Office Type: The role is primarily on-site, requiring 4 days per week in the office. This indicates a hybrid work model designed to foster collaboration and in-person interaction.

Office Location(s): 200 I St. SE, Washington, DC 20003. This location is in a professional area of Washington D.C., likely offering good accessibility via public transportation.

Workspace Context:

• The workspace is within the DC Government environment, likely a professional office setting.

• Collaboration is a key aspect, with expectations of working closely with teammates in the Innovation Team and cross-departmental stakeholders.

• Access to standard office technology and potentially specialized design tools will be available, though candidates are expected to bring their own proficiency in tools like Figma and Miro.

Work Schedule: A standard 8 AM to 5 PM schedule, Monday to Friday, is expected, with flexibility for occasional before/after-hours work to accommodate specific research needs. This structure supports consistent progress on projects and allows for deep work.

📝 Enhancement Note: The "onsite - In person interview" and requirement for 4 days in the office suggest a company culture that values in-person collaboration, especially for roles involving complex problem-solving and stakeholder engagement. This is common in government-adjacent roles where security and direct communication are paramount.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Application & Portfolio Submission: Candidates must submit a resume and a digital portfolio/visual sample link. This is the primary screening mechanism.

• In-Person Interview: A mandatory in-person interview will be conducted, likely involving the hiring manager and potentially senior members of the Innovation Team. This is where deeper dives into experience, problem-solving skills, and cultural fit occur.

• Skills Assessment/Case Study: Be prepared for a practical exercise or case study that assesses your UX design process, problem-solving abilities, and communication skills. This might involve presenting a past project or tackling a hypothetical design challenge.

• Stakeholder Interviews: You may meet with key stakeholders from departments you would be supporting to assess your ability to collaborate and communicate effectively.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your most relevant projects that showcase your experience in large-scale digital transformations, government projects (if any), and complex system redesigns.

• Highlight Process: For each project, clearly articulate your role, the problem statement, your design process (research, ideation, prototyping, testing, implementation), the solutions you developed, and the measurable impact or outcomes.

• Demonstrate Collaboration: Show examples of how you facilitated workshops, managed stakeholder feedback, and worked with technical teams.

• Visualizations are Key: Ensure your portfolio includes clear wireframes, flow diagrams, mockups, and any data visualizations that effectively communicate your ideas.

• Link and Accessibility: Provide a clear, working link to your digital portfolio. Ensure it's well-organized and easy to navigate.

Challenge Preparation:

• Understand Government Context: Research common challenges in government digital service delivery and innovation. Familiarize yourself with the DC Government's mission and any publicly available digital initiatives.

• PeopleSoft Awareness: If you have no direct PeopleSoft experience, research its general capabilities and common integration challenges in enterprise environments.

• Design Thinking Practice: Be ready to walk through your design thinking process for a given problem, focusing on user-centricity and data-driven decision-making.

• Stakeholder Management Scenarios: Prepare to discuss how you would handle conflicting stakeholder requirements or resistance to change.

📝 Enhancement Note: The explicit mention of an "In Person interview" and the need for a digital portfolio strongly suggest that GoIntellects Inc. and their DC Government client prioritize tangible evidence of skills and the ability to present oneself professionally in person for these critical roles.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Miro, Adobe Sketch (or equivalent tools). Proficiency in these is a core requirement for creating wireframes, user flows, interactive prototypes, and visual designs.

• Collaboration & Project Management: MS Word, MS Excel, MS Outlook are standard for communication, documentation, and day-to-day task management. Miro can also serve as a collaborative whiteboard for brainstorming and process mapping.

• System Familiarity: PeopleSoft (preferred). Understanding how to design within or integrate with large enterprise systems like PeopleSoft is highly valuable.

Analytics & Reporting:

• While not explicitly listed, expect to utilize data from user research, usability testing, and potentially system analytics to inform design decisions and measure impact. Proficiency in interpreting and presenting data is key. CRM & Automation:

• Not directly applicable to the core UX design function but understanding how the hiring system integrates with HR or other government systems might be relevant.

📝 Enhancement Note: The emphasis on Figma, Miro, and Adobe Sketch highlights the need for modern UX/UI design tools. The "preferred" mention of PeopleSoft indicates that while direct experience is a plus, a candidate's ability to learn and adapt to enterprise systems is also valued.

👥 Team Culture & Values

Operations Values:

• Innovation & Creativity: A strong drive to challenge the status quo and find novel solutions to complex city challenges.

• User-Centricity: A deep commitment to understanding and serving the needs of citizens and government staff through design.

• Collaboration: Valuing teamwork, open communication, and leveraging collective expertise to achieve project goals.

• Impact-Driven: A focus on delivering measurable results and improving the effectiveness of public services.

• Resilience & Patience: The ability to navigate complex organizational structures and work with individuals at varying levels of digital adoption.

Collaboration Style:

• Cross-functional Integration: Working closely with technical experts, business analysts, and government stakeholders to ensure cohesive project execution.

• Workshop Facilitation: Leading interactive sessions to gather input, build consensus, and co-create solutions.

• Open Communication: Maintaining transparency and providing regular updates to all relevant parties.

• Constructive Feedback: Willingness to both give and receive feedback to iteratively improve designs and processes.

📝 Enhancement Note: The "Strong desire to improve local government services" and "High resilience and patience" points to a culture that values public service, persistence, and a collaborative spirit, even when facing bureaucratic challenges.

⚡ Challenges & Growth Opportunities

Challenges:

• Government Bureaucracy: Navigating the complexities and potential resistance to change within a large government organization.

• Legacy Systems: Designing effective user experiences within the constraints of existing enterprise systems like PeopleSoft.

• Diverse Stakeholders: Managing the expectations and input from a wide range of stakeholders with varying priorities and technical understanding.

• Data Interpretation: Effectively synthesizing potentially disparate and complex data sources into clear, actionable design insights.

Learning & Development Opportunities:

• Public Sector UX Expertise: Developing specialized skills in designing for government and public services, a growing and impactful field.

• Large-Scale Project Leadership: Gaining experience managing complex, multi-agency digital transformation initiatives from conception to implementation.

• Enterprise System Design: Deepening knowledge of designing within or alongside major enterprise resource planning (ERP) systems.

• Innovation Methodologies: Further honing skills in agile, human-centered design, and co-creation techniques within a public sector context.

📝 Enhancement Note: This role presents a unique opportunity to apply advanced UX/UI skills to public service, offering significant professional satisfaction and the chance to impact a large population. The challenges are typical of government transformation projects, making it an excellent learning ground for resilience and strategic influence.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led a large-scale digital transformation project. What were the biggest challenges, and how did you overcome them?" (Focus on process, stakeholder management, and outcomes.)

• "How do you approach user research and data synthesis when redesigning a complex system, especially within a government context?" (Highlight your methodology, tools, and ability to translate data into actionable insights.)

• "Walk us through your process for facilitating cross-departmental workshops to map business processes and identify user pain points." (Emphasize your facilitation skills, stakeholder engagement, and collaborative approach.)

• "Imagine you need to design a seamless hiring process within the constraints of PeopleSoft. What would be your first steps?" (Demonstrate your problem-solving approach and ability to work within system limitations.) Company & Culture Questions:

• "What interests you about improving local government services?" (Show genuine enthusiasm for public service and innovation.)

• "How do you handle working with stakeholders who are resistant to digital change?" (Discuss your strategies for building consensus, demonstrating value, and patient persuasion.)

• "Describe your experience working in a hybrid or on-site environment. How do you ensure effective collaboration?" (Highlight your ability to balance in-person and remote communication, and your proactive engagement.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role, the process, the solution, and the impact. Use a story-telling approach.

• Quantify Impact: Where possible, use metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced error rates, increased user satisfaction scores).

• Showcase Iteration: Clearly illustrate how user feedback and testing informed design changes throughout the project lifecycle.

• Explain Your "Why": Be prepared to articulate the rationale behind your design decisions, linking them back to user needs and business objectives.

• Tailor to the Role: Emphasize projects that involved complex systems, government clients, or large-scale process improvements.

📝 Enhancement Note: Given the "onsite - In person interview" requirement, be prepared to present your portfolio and discuss your experience in a dynamic, face-to-face setting. This allows interviewers to gauge your communication style and enthusiasm more directly.

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Content Guidelines:

• Operations-Specific Focus: Tailor every section specifically to revenue operations, sales operations, and GTM roles and operations industry context. Include operations strategy, process methodology, and workflow optimization information. Emphasize process portfolio requirements, case studies, and operations efficiency approaches. Address operations team dynamics, cross-functional collaboration, and operations culture. Focus on operations career progression, skill development, and growth opportunities.

• Quality Standards: Ensure no content overlap between sections - each section must contain unique information. Only include Enhancement Notes when making significant inferences about operations processes, team structure, or process requirements. Be comprehensive but concise, prioritizing actionable information over descriptive text. Strategically distribute operations-related keywords throughout all sections naturally. Provide realistic salary ranges based on location, experience level, and operations discipline.

• Industry Expertise: Include specific operations tools, software, and technical requirements relevant to the role. Address operations career progression paths and leadership opportunities. Provide tactical advice for operations portfolio development and process presentation. Include operations-specific interview preparation and process challenge guidance. Emphasize process documentation and ROI case study development.

• Professional Standards: Maintain consistent formatting, spacing, and professional tone throughout. Use operations industry terminology appropriately and accurately. Include comprehensive benefits and growth opportunities relevant to operations professionals. Provide actionable insights that give operations candidates a competitive advantage. Focus on operations team culture, cross-functional collaboration, and efficiency impact measurement.

• Operations Strategy & Portfolio Focus: Emphasize revenue operations methodologies and data-driven operations approaches. Include specific portfolio requirements tailored to the operations discipline and role level. Address operations automation knowledge, analytics tools, and process optimization proficiency. Focus on data analysis methods, A/B testing, and efficiency optimization approaches. Include process presentation skills and stakeholder communication requirements.

• Avoid: Generic business jargon not relevant to operations roles. Placeholder text or incomplete sections. Repetitive content across different sections. Non-operations technical terminology unless relevant to the specific role. Marketing or sales language unrelated to operations strategy.

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To apply for this operations position:

• Submit your application through the provided link on the GoIntellects career page.

• Customize your resume: Highlight your 10+ years of experience in UX/UI design, project leadership, and any relevant government or large-scale transformation projects. Integrate keywords such as "human-centered design," "process optimization," "stakeholder management," and "digital transformation."

• Prepare your portfolio: Ensure your digital portfolio is readily accessible and showcases your end-to-end design process, including research, ideation, wireframing, prototyping, testing, and implementation. Focus on projects demonstrating problem-solving and measurable impact.

• Practice your presentation: Be ready to clearly articulate your portfolio projects, your design philosophy, and your approach to complex challenges during the in-person interview. Practice explaining your process for user research, workshop facilitation, and stakeholder collaboration.

• Research GoIntellects and DC Government: Understand the company's mission and the specific challenges of improving government services. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.