Werkstudent (w/m/d) UX Research

📍 Job Overview

Job Title: Werkstudent (w/m/d) UX Research

Company: Innomotics

Location: Nuremberg, Bavaria, Germany

Job Type: Intern (Werkstudent)

Category: UX Research / Product Development Operations

Date Posted: 2026-09-16

Experience Level: 0-2 Years (Intern/Entry-Level)

Remote Status: On-site

🚀 Role Summary

• Conduct in-depth qualitative user research, focusing on understanding the needs and behaviors of technicians working with industrial drive software.

• Execute comprehensive usability testing and user interviews to gather actionable insights for product improvement.

• Systematically analyze and document research findings, identifying patterns, themes, and user pain points.

• Collaborate closely with product management and development teams to translate research insights into product enhancements and strategic decisions.

• Facilitate effective communication of research outcomes to diverse stakeholders through clear and concise summaries and visualizations.

📝 Enhancement Note: This role is positioned as a "Werkstudent," indicating a part-time student position in Germany, typically integrated with academic studies. While not a traditional Revenue or Sales Operations role, the emphasis on understanding user behavior, analyzing data, and contributing to product development through structured research aligns with operational excellence principles by ensuring products meet user needs, thereby indirectly impacting adoption and efficiency. The operations aspect lies in the systematic approach to research, data synthesis, and stakeholder communication, crucial for informed product strategy and development.

📈 Primary Responsibilities

• Systematically understand user requirements by conducting qualitative interviews with technicians in power plants, industrial facilities, and on ships, focusing on their interaction with drive software.

• Recruit suitable research participants nationally and internationally, manage contact, schedule interviews/tests, and prepare comprehensive interview guides and test scenarios.

• Participate in interviews and usability tests, initially as an observer and progressively as a moderator, to gain direct insight into the user context and operational environment.

• Structure transcribed interview data, identify key textual segments, assign thematic tags, and generate initial summary reports.

• Compare findings across multiple research studies to identify overarching patterns, user trends, and formulate hypotheses for further investigation.

• Maintain and update research artifacts, including summaries, diagrams, and observational notes, ensuring clarity and accessibility for all relevant teams.

• Synthesize and communicate research findings in an understandable manner to various target audiences, including Product Management and Development teams.

• Contribute to the continuous improvement of research methodologies and documentation processes within the UX Research team.

• Support the creation of user personas and journey maps based on research data to inform product strategy and design.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to UX research, emphasizing the systematic collection, analysis, and dissemination of qualitative data. This is critical for operationalizing user feedback into tangible product improvements, a core function that supports the overall Go-To-Market strategy by ensuring product-market fit and user satisfaction.

🎓 Skills & Qualifications

Education: Currently pursuing a degree in a field that provides methodological understanding and insight into human behavior, such as UX Design, Psychology, Cognitive Science, Human-Computer Interaction (HCI), or a related discipline that fosters curiosity about people.

Experience: Initial exposure to qualitative research methods (e.g., interviews, observational studies, usability tests) is beneficial, though formal methodological knowledge is not mandatory if there is a strong willingness to learn.

Required Skills:

• Proficiency in actively following user conversations in both English and German, and the ability to summarize spoken content with semantic accuracy, capturing nuances and implicit statements.

• Ability to work in a structured and self-directed manner, even when information is complex or incomplete, demonstrating strong organizational and problem-solving skills.

• Foundational understanding of qualitative research principles and methodologies.

• Excellent written and verbal communication skills for effective reporting and stakeholder interaction.

• Strong analytical skills to identify patterns and synthesize information from research data.

• Adaptability and eagerness to learn new research techniques and tools. Preferred Skills:

• Prior experience with specific UX research tools for participant recruitment, scheduling, or data analysis.

• Familiarity with industrial software environments or technical documentation.

• Experience in creating user personas, journey maps, or user flow diagrams.

• Basic understanding of quantitative research methods to complement qualitative findings.

• Experience in documenting research findings in a clear, organized, and accessible manner for diverse audiences.

📝 Enhancement Note: The requirement for bilingual proficiency (English and German) is critical for conducting research with a global user base, common in multinational industrial companies. The emphasis on structured and self-directed work, even with incomplete information, points to the need for proactive problem-solving and initiative, essential for effective operations support.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Examples of structured research documentation, showcasing the process from study design to actionable insights.

• Case studies demonstrating the application of qualitative methods (interviews, usability tests) to understand user needs and inform product decisions.

• Evidence of ability to synthesize complex qualitative data into clear summaries, thematic analyses, or reports.

• Documentation illustrating the process of participant recruitment and interview/test facilitation.

• Examples of how research findings were communicated to product or development teams. Process Documentation:

• Demonstrate understanding of the research process lifecycle, from planning and recruitment to data collection, analysis, and reporting.

• Showcase experience in developing structured interview guides and usability test scripts.

• Illustrate the ability to tag, categorize, and synthesize qualitative data effectively.

• Provide examples of how research artifacts were maintained and shared to ensure accessibility and traceability.

📝 Enhancement Note: For a Werkstudent role in UX Research, the "portfolio" might be less formal than for experienced professionals. It would likely focus on academic projects, personal projects, or contributions within previous internships that demonstrate the core research skills and systematic approach. The emphasis is on the process and the understanding of how research translates into product insights.

💵 Compensation & Benefits

Salary Range: As a "Werkstudent" (student worker) position in Germany, compensation is typically hourly and aligned with industry standards for student roles, often influenced by the specific year of study and prior experience. For Nuremberg, Germany, and considering the technical nature of Innomotics, a typical hourly rate for a Werkstudent in UX Research could range from €13 to €18 per hour.

Benefits:

• Flexible working models to accommodate academic schedules.

• Numerous professional development opportunities, including training and workshops.

• Diverse health and wellness offerings to support employee well-being.

• Employer subsidy for the Deutschlandticket (public transport pass).

• Access to canteens with subsidized meals for employees.

• Membership in an employee discount portal offering attractive benefits.

Working Hours: As a Werkstudent, working hours are typically limited by law to a maximum of 20 hours per week during the semester, with the possibility of increasing hours during semester breaks. The exact weekly hours will be agreed upon with the hiring manager and will be flexible to align with academic commitments.

📝 Enhancement Note: The salary estimate is based on typical Werkstudent rates in Germany, specifically in a tech-oriented region like Nuremberg, and the specialized nature of UX Research. Actual compensation will be confirmed during the hiring process. The benefits are standard for a large industrial company in Germany, focusing on employee well-being and professional growth, which are attractive for students seeking practical experience.

🎯 Team & Company Context

🏢 Company Culture

Industry: Industrial Manufacturing, specifically Motors and Drive Systems, with a strong focus on the Energy Transition and sustainability. Innomotics is a leader in providing solutions that enhance energy efficiency and reduce greenhouse gas emissions.

Company Size: Over 15,000 employees globally, positioning Innomotics as a large, established player in the industrial sector. This size offers stability, extensive resources, and opportunities for broad impact.

Founded: Innomotics has a heritage of over 150 years in mechanical engineering, indicating a deep-rooted expertise and a long-standing commitment to innovation and quality in its field.

Team Structure:

• The UX Research team is likely part of a larger Product Development, Engineering, or Digitalization department.

• It will involve close collaboration with Product Managers, UX/UI Designers, and Software Developers.

• Reporting structure will likely involve a UX Research Lead or Manager who oversees research projects and mentors team members.

• Cross-functional collaboration is essential, as research insights must be integrated into product roadmaps and development cycles. Methodology:

• Data-driven decision-making, with a focus on user-centricity.

• Structured approach to research, involving systematic planning, execution, and analysis.

• Emphasis on qualitative methods to gain deep user understanding.

• Collaborative development processes, fostering communication between research, design, and engineering.

• Commitment to innovation and sustainability in product development.

Company Website: https://www.innomotics.com/

📝 Enhancement Note: The company's focus on the energy transition and sustainability provides a compelling mission for employees. For a UX Research intern, understanding how user experience directly contributes to the adoption of energy-efficient technologies is a significant operational context. The large company size implies robust processes and a structured environment, which can be beneficial for learning.

📈 Career & Growth Analysis

Operations Career Level: This role is at the "Intern/Entry-Level" (Werkstudent) stage. It is designed to provide foundational experience in UX Research methodologies and their application within an industrial product development context. The scope is focused on assisting senior researchers and contributing to specific research tasks.

Reporting Structure: The Werkstudent will report to a UX Research Lead or Manager, who will provide guidance, mentorship, and oversight for assigned tasks and projects. This structure ensures learning and development within a supportive framework.

Operations Impact: While not directly involved in sales or revenue operations, the UX Research intern contributes to the operational efficiency of product development. By ensuring products are intuitive and meet user needs, the research indirectly impacts product adoption rates, customer satisfaction, and potentially reduces support costs, all of which have downstream operational and business implications.

Growth Opportunities:

• Operations Skill Advancement: Gain practical experience in qualitative research techniques, data analysis, and user-centric product development, building a strong foundation for a career in UX research or product management.

• Industry Exposure: Develop an understanding of the industrial automation and energy transition sectors, learning about the specific challenges and needs of users in these critical industries.

• Professional Development: Benefit from Innomotics' numerous training and development programs, potentially including workshops on research methodologies, communication, and project management.

• Networking: Build relationships with experienced professionals in UX research, product management, and engineering, creating a valuable professional network.

• Potential for Future Roles: Successful interns may be considered for future internships or entry-level positions within Innomotics, based on performance and business needs.

📝 Enhancement Note: The growth path from a Werkstudent role in UX Research is typically towards more senior UX Researcher, UX Designer, Product Manager, or potentially into specialized roles within operations that require a deep understanding of user needs and product usability.

🌐 Work Environment

Office Type: The role is on-site in Nuremberg, Germany. Innomotics, as a large industrial company, likely offers a modern office environment that supports collaboration and focused work.

Office Location(s): Nuremberg, Bavaria, Germany. This location is a significant industrial and technological hub in Germany.

Workspace Context:

• Collaborative Environment: The workspace will encourage interaction with team members, including UX researchers, designers, and developers, fostering a dynamic and communicative atmosphere.

• Tools and Technology: Access to necessary UX research tools, software, and potentially testing equipment required for conducting interviews and usability tests.

• Team Interaction: Opportunities to participate in team meetings, brainstorming sessions, and project discussions, providing exposure to real-world product development challenges.

• Professional Setting: A professional office setting conducive to focused analytical work and research preparation.

Work Schedule: Flexible working hours are a key benefit, allowing the Werkstudent to balance academic responsibilities with their role. The schedule will be structured to maximize productivity during available hours, likely around 20 hours per week during the semester.

📝 Enhancement Note: The on-site nature of the role is crucial for UX Research, as it facilitates direct interaction with colleagues and access to necessary resources. The flexibility in working hours is a significant advantage for students.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, focusing on your academic background, relevant coursework, and any prior experience in research or related fields.

• First Interview (Phone/Video): Typically with an HR representative or the hiring manager to assess your overall fit, motivation, language proficiency (English/German), and basic understanding of UX research concepts.

• Second Interview (On-site/Video): This may involve a more in-depth discussion about your skills, understanding of qualitative methods, and problem-solving approach. You might be asked to discuss hypothetical research scenarios or your academic projects.

• Portfolio Presentation (if applicable): If you have a portfolio, you may be asked to present a relevant project that showcases your research process, analytical skills, and ability to derive insights.

• Final Interview: Potentially with a senior member of the team or department head to confirm your fit and discuss final details.

Portfolio Review Tips:

• Focus on Process: For a Werkstudent role, demonstrate your understanding of the research process from start to finish, even if the projects are academic. Highlight how you planned, executed, analyzed, and reported.

• Showcase Qualitative Skills: Include examples that clearly show your ability to conduct interviews, observe users, and derive qualitative insights.

• Clarity and Structure: Ensure your portfolio is well-organized, easy to navigate, and clearly explains the context, your role, the methods used, and the outcomes/learnings.

• Language Proficiency: Be prepared to discuss your work in both English and German.

• Relevance: If you have academic projects related to user behavior, cognitive science, or design, these are highly relevant.

Challenge Preparation:

• Research Scenarios: Be prepared to discuss how you would approach a research problem, such as understanding how technicians use a specific piece of software or identifying pain points in a workflow.

• Methodology Questions: Understand the basic principles of qualitative interviews and usability testing. Be ready to explain why these methods are suitable for certain research questions.

• Data Synthesis: Think about how you would organize and make sense of qualitative data (e.g., interview transcripts).

• Communication: Practice articulating your thoughts clearly and concisely, both in writing and verbally, in English and German.

📝 Enhancement Note: The interview process for a Werkstudent role is usually designed to assess potential and foundational understanding rather than extensive experience. Demonstrating enthusiasm, a willingness to learn, and a structured approach will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Collaboration & Communication: Microsoft Teams, Email (Outlook), potentially Slack.

• Documentation: Microsoft Office Suite (Word for transcription/summaries, PowerPoint for presentations, Excel for data organization),

Confluence or similar knowledge base tools.

• Research Specifics: While specific tools are not listed, expect to potentially use tools for:
  • Participant Recruitment/Scheduling: Tools like Calendly, Doodle, or internal HR systems.
  • Usability Testing: Software for screen recording and remote testing (e.g., Lookback, UserTesting.com - though less likely for intern level, or basic screen recording tools).
  • Data Analysis: Basic qualitative data analysis might involve manual coding, thematic analysis using spreadsheets, or potentially specialized software like NVivo (less common for interns).

Analytics & Reporting:

• Basic data organization in spreadsheets (Excel).

• Presentation software (PowerPoint) for reporting findings. CRM & Automation:

• While not directly using CRM for sales, understanding how user feedback impacts product development which is part of the overall business operations is relevant.

• Awareness of how software systems integrate and support user workflows is beneficial.

📝 Enhancement Note: The technology stack for a Werkstudent in UX Research will likely focus on standard office productivity tools and potentially entry-level UX research support software. The emphasis will be on the ability to learn and adapt to the company's specific tools.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong commitment to understanding and advocating for the user's needs in product development.

• Data-Driven Approach: Basing decisions and recommendations on evidence gathered through research, rather than assumptions.

• Collaboration & Teamwork: Working effectively with cross-functional teams to achieve common product goals.

• Efficiency & Process Improvement: Striving for efficient research processes and contributing to the continuous improvement of product usability.

• Curiosity & Continuous Learning: An ongoing desire to understand user behavior and explore new research methodologies.

Collaboration Style:

• Cross-functional Integration: Active participation in team meetings and discussions with Product Management, Design, and Engineering to ensure research insights are understood and integrated.

• Feedback Exchange: Openness to receiving and providing constructive feedback within the team and with stakeholders.

• Knowledge Sharing: Willingness to share research findings, methodologies, and learnings with colleagues to foster a collective understanding of the user.

• Proactive Communication: Regularly updating stakeholders on research progress and key findings.

📝 Enhancement Note: Innomotics' emphasis on the "Energy Transition" and "Reliable Motion" suggests a culture that values purpose, innovation, and reliability. The UX Research team will likely embody these values by ensuring products are reliable and contribute to the company's mission through user-centered design.

⚡ Challenges & Growth Opportunities

Challenges:

• Bridging Academic Theory and Industrial Practice: Applying theoretical knowledge of UX research to the complex, real-world context of industrial software and user environments.

• Participant Recruitment: Identifying and recruiting the right technical users (technicians, engineers) for research, especially internationally, can be challenging.

• Data Synthesis: Effectively synthesizing large volumes of qualitative data from interviews and tests to extract actionable insights can be demanding.

• Communicating Complex Findings: Translating nuanced research findings into clear, concise, and impactful information for diverse audiences (e.g., busy developers, strategic product managers).

• Navigating a Large Organization: Understanding the organizational structure and stakeholder landscape to ensure research findings have maximum impact.

Learning & Development Opportunities:

• Advanced Research Techniques: Deepen understanding and practical application of qualitative research methods, including advanced interviewing and usability testing techniques.

• Industry-Specific Insights: Gain invaluable knowledge about the operational challenges and user needs within the industrial automation and energy sectors.

• Cross-Functional Collaboration Skills: Develop strong communication and collaboration skills by working closely with product managers, designers, and engineers.

• Professional Skills: Enhance skills in data analysis, report writing, presentation delivery, and time management within a corporate environment.

• Mentorship: Receive guidance and mentorship from experienced UX researchers and product development professionals at a leading industrial company.

📝 Enhancement Note: The challenges presented are typical for an intern role in a specialized field within a large corporation. The growth opportunities are significant, offering a blend of technical skill development and industry exposure.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to understand a complex problem from a user's perspective. What was your approach?" (Focus on your process, research methods used, and how you synthesized information.)

• "How would you go about recruiting technicians for usability tests on industrial software?" (Highlight your understanding of target audience identification and recruitment strategies.)

• "Imagine you've conducted interviews and have pages of transcripts. How would you start analyzing this data to find key themes?" (Discuss methods like thematic analysis, coding, and identifying patterns.)

• "How would you communicate your research findings to a product manager who is very busy?" (Emphasize conciseness, actionable insights, and visual aids.)

• "What interests you about UX Research in the industrial sector specifically?" (Connect your interest to Innomotics' mission and the importance of user experience in critical industries.) Company & Culture Questions:

• "What do you know about Innomotics and our focus on the Energy Transition?" (Research the company's mission, products, and recent news.)

• "How do you see yourself contributing to a team focused on user-centric product development?" (Align your skills and motivations with the team's goals.)

• "How do you handle working with incomplete information or ambiguity?" (Showcase your structured and proactive approach.) Portfolio Presentation Strategy:

• Tell a Story: For each project, walk the interviewer through the problem, your role, the methods you chose and why, the challenges you faced, your key findings, and the impact or learnings.

• Highlight Your Process: Emphasize your systematic approach to research, from planning to reporting.

• Showcase Analysis: Clearly demonstrate how you analyzed the data and derived insights.

• Be Concise: Focus on the most important aspects of each project.

• Prepare for Q&A: Be ready to answer detailed questions about your methodology, decisions, and findings.

📝 Enhancement Note: Preparation should focus on demonstrating a structured thinking process, a genuine interest in users and their problems, and a clear understanding of basic research methodologies, rather than expecting deep technical expertise.

📌 Application Steps

To apply for this Werkstudent (w/m/d) UX Research position:

• Submit your application through the Innomotics careers portal via the provided URL.

• Tailor your Resume/CV: Highlight relevant academic coursework (e.g., psychology, HCI, research methods), any previous internships or projects involving user research, data analysis, or documentation, and clearly state your language proficiencies (English and German).

• Prepare a Concise Portfolio (Optional but Recommended): If you have academic projects, personal projects, or previous work samples that demonstrate your research process, analytical skills, and ability to derive insights, compile them. Focus on clarity and showcasing your methodological approach.

• Practice Interview Responses: Prepare to discuss your motivation for UX Research, your understanding of qualitative methods, and how you would approach the responsibilities outlined in the job description. Be ready to articulate your responses in both English and German.

• Research Innomotics: Understand the company’s mission, its focus on the Energy Transition, and its position in the industrial market. This will help you tailor your application and interview responses to the company's context.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.