Web Designer & Digital Content Specialist

📍 Job Overview

Job Title: Web Designer & Digital Content Specialist

Company: CNX (Concentrix)

Location: GRC Athens - Minwos 10-16, Athens, Attica, Greece

Job Type: Full time

Category: Marketing Operations / Digital Content

Date Posted: 2026-09-30

Experience Level: 2-5 Years (Mid-Level)

Remote Status: Hybrid

🚀 Role Summary

• Drive partner and customer engagement through the creation and management of compelling digital experiences, including newsletters, email campaigns, and web content.

• Ensure brand consistency and professional aesthetics across all digital touchpoints, maintaining modern and engaging user experiences.

• Develop high-quality visual assets and digital campaign materials to support sales and marketing initiatives.

• Recommend innovative design approaches and digital solutions to enhance partner engagement and program visibility.

• Manage multiple projects simultaneously, adhering to strict quality standards and timely delivery schedules.

📝 Enhancement Note: While the role title includes "Web Designer," the description heavily emphasizes content creation, email campaigns, and digital asset management for marketing and sales support. This suggests a strong leaning towards a Marketing Operations or Digital Content Specialist role rather than pure front-end development. The hybrid work model and specific office hours indicate a need for on-site presence.

📈 Primary Responsibilities

• Design, create, publish, and maintain portal assets, including banners, graphics, landing pages, and critical program content, ensuring alignment with regional and business objectives.

• Develop and execute visually compelling email campaigns and newsletters tailored for sellers, partners, and end-users.

• Produce a range of high-quality visual assets, such as promotional graphics, digital campaign materials, and web content, adhering to brand guidelines.

• Uphold design consistency across all digital platforms, ensuring a cohesive, professional, and engaging user experience.

• Propose and implement innovative design strategies and digital solutions to boost partner engagement and increase program visibility.

• Effectively manage a portfolio of concurrent projects, ensuring on-time delivery, adherence to quality benchmarks, and satisfaction of stakeholder expectations.

• Implement and maintain structured digital asset management practices, organizing files, templates, and content repositories for efficient accessibility.

• Conduct thorough quality assurance reviews to verify content accuracy, visual uniformity, functional integrity, and meticulous attention to detail across all digital outputs.

📝 Enhancement Note: The responsibilities highlight a need for both creative design skills and operational execution within a marketing and sales support context. The emphasis on "portal assets," "program content," and "stakeholder expectations" points to a role deeply integrated with sales enablement and partner marketing strategies, requiring strong project management and quality control.

🎓 Skills & Qualifications

Education: While specific educational requirements are not detailed, a Bachelor's degree in Graphic Design, Digital Media, Marketing, Communications, or a related field is typically expected for roles of this nature. Relevant certifications in design or digital marketing tools can also be advantageous.

Experience: Proven experience in web design, front-end development, and digital content creation is essential. A minimum of 2-5 years in a similar role supporting marketing or sales initiatives is recommended.

Required Skills:

• Advanced proficiency in HTML and CSS for web and email template development.

• Demonstrated experience in designing, developing, testing, and maintaining responsive HTML/OFT email templates and EDM campaigns.

• Strong understanding of responsive and mobile-first design principles.

• Proven experience using design tools such as Adobe Creative Suite (Photoshop, Illustrator), Figma, Dreamweaver, and PDF creation software.

• Familiarity with Content Management Systems (CMS) for publishing and managing web content.

• Understanding of User Experience (UX) principles and digital engagement best practices.

• Experience with digital asset management (DAM) practices and tools.

• Excellent communication and collaboration skills, with the ability to articulate design concepts and project statuses clearly.

• Strong organizational skills, creativity, and a meticulous attention to detail, with a focus on accuracy and brand compliance.

• Demonstrated ability to manage multiple projects concurrently, balance competing priorities, and meet deadlines.

• Problem-solving skills and the capacity to tackle complex design and content challenges.

• Fluency in English (written and spoken). Preferred Skills:

• Experience supporting marketing, communications, or digital engagement initiatives, particularly within a B2B or partner-focused environment.

• Knowledge of modern web design and development trends, including accessibility standards (WCAG).

• Familiarity with digital publishing and collaboration tools.

• Experience troubleshooting and optimizing web content for performance and user experience.

📝 Enhancement Note: The explicit requirement for a portfolio signifies that practical demonstration of skills is paramount. The "2-5 Years" experience level suggests the candidate should be proficient but not necessarily a senior architect, capable of independent execution within defined parameters.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a range of relevant work. This should include examples of:

  • Responsive HTML/OFT email templates and successful EDM campaigns.
  • Web banners, graphics, and digital campaign materials.
  • Landing page designs and user interface (UI) mockups.
  • Examples of content management within a CMS.
  • Any projects demonstrating digital asset management or brand consistency.

• The portfolio must clearly demonstrate design capabilities, technical skill level (HTML/CSS proficiency), and an understanding of user experience and engagement principles.

• Candidates should be prepared to discuss their design process, rationale behind their creative choices, and the outcomes or impact of their work. Process Documentation:

• While not explicitly stated as a requirement for submission, candidates are expected to have experience with and be able to discuss their involvement in:

  • Workflow design and optimization for content creation and deployment pipelines.

  • Implementation of new design tools or digital solutions.

  • Measurement and analysis of digital content performance and user engagement metrics.

📝 Enhancement Note: The emphasis on a portfolio indicates that demonstrating practical application and tangible results is crucial. For operations roles, portfolios often showcase process improvements, system implementations, or data-driven outcomes. For this design-focused role, the portfolio should highlight creative execution and technical proficiency in digital asset creation and deployment.

💵 Compensation & Benefits

Salary Range: Based on the location (Athens, Greece), experience level (2-5 years), and the hybrid work model, a competitive annual salary range for a Web Designer & Digital Content Specialist would typically fall between €25,000 and €38,000. This estimate is derived from industry benchmarks for similar roles in the Greek market, considering the stated benefits and the employer's global presence.

Benefits:

• Indefinite contract, providing long-term job security.

• 14 salaries paid annually, a common practice in Greece that enhances annual compensation.

• Competitive remuneration package.

• Monthly performance bonuses, incentivizing high achievement.

• Daily meal vouchers provided via Up Hellas Mastercard, offering convenience and daily savings.

• Additional health package, supplementing standard healthcare provisions.

• Opportunities for international career advancement within the global CNX network.

• Participation in employee events and a vibrant company culture.

• Access to a free gym and wellness activities for employee well-being.

• Rooftop cinema access with views of the Acropolis, offering unique recreational opportunities.

Working Hours: Monday to Friday, 9:00 AM - 5:00 PM or 10:00 AM - 6:00 PM. This totals 40 hours per week. The role operates on a hybrid model, requiring a balance of remote and in-office work.

📝 Enhancement Note: The "14 salaries per year" is a key benefit in Greece and should be factored into overall compensation expectations. The salary range is an estimate based on available market data for similar roles in Athens.

🎯 Team & Company Context

🏢 Company Culture

Industry: Concentrix (CNX) operates within the Business Process Outsourcing (BPO) and Customer Experience (CX) industry. This sector is characterized by a focus on delivering technology-enabled solutions and services for clients across various industries, including technology, financial services, healthcare, and retail. The digital content specialist will support initiatives that drive engagement and provide value to CNX's clients and their customers/partners.

Company Size: CNX is a large global enterprise, employing over 270,000 people worldwide. This scale suggests a robust organizational structure, established processes, and significant resources, offering ample opportunities for professional development and exposure to diverse projects.

Founded: Concentrix was founded in 1995. Its long history indicates stability and a deep understanding of the customer engagement landscape.

Team Structure:

• The Digital Content Specialist will likely be part of a broader Marketing or Digital team, possibly within a regional or client-specific unit.

• Reporting Structure: The role is likely to report to a Marketing Manager, Digital Marketing Lead, or a similar leadership position within the operations or marketing department.

• Cross-functional Collaboration: The specialist will collaborate closely with sales teams, marketing specialists, partner managers, and potentially IT or web development teams to ensure digital content aligns with broader business objectives and technical requirements. Methodology:

• Data Analysis: While not the primary focus, insights from campaign performance and user engagement will inform content creation and optimization.

• Workflow Planning: Efficient planning and execution of content production pipelines are crucial for meeting deadlines and managing multiple projects.

• Automation & Efficiency: Leveraging tools and templates for email campaigns and web content ensures consistency and efficiency.

Company Website: https://www.concentrix.com/

📝 Enhancement Note: The company's BPO/CX focus means this role is integral to client-facing operations and supporting client success through effective digital communication. The large company size implies structured onboarding and clear career paths.

📈 Career & Growth Analysis

Operations Career Level: This Web Designer & Digital Content Specialist role is positioned at a mid-level (2-5 years of experience). It requires a blend of creative design skills and operational execution within digital marketing and sales support. The role is responsible for creating and managing digital assets that directly impact engagement and program visibility.

Reporting Structure: The specialist will likely report to a Marketing Manager or a Digital Team Lead. This structure provides guidance and oversight while allowing for independent execution of tasks.

Operations Impact: The role's impact is measured by its contribution to driving partner and customer engagement, enhancing program visibility, and ensuring brand consistency across digital channels. Successful digital content creation directly supports sales enablement and marketing campaign effectiveness, contributing to overall business objectives and client satisfaction.

Growth Opportunities:

• Skill Advancement: Opportunities to deepen expertise in specific design tools (e.g., advanced Figma features, animation software), front-end development (e.g., JavaScript, modern frameworks), UX/UI design, and digital marketing analytics.

• Specialization: Potential to specialize in areas like email marketing automation, landing page optimization, or digital asset management.

• Leadership Potential: With proven performance, growth into a Senior Web Designer, Digital Content Lead, or Marketing Operations Specialist role is possible, involving team guidance or project leadership.

• Global Mobility: The company's international presence offers potential for cross-border career opportunities or involvement in global projects.

📝 Enhancement Note: The growth opportunities are framed around deepening technical and creative skills while also opening doors to operational leadership within the marketing and sales support functions.

🌐 Work Environment

Office Type: The role operates under a hybrid model, meaning a combination of remote work and in-office presence. The Athens office serves as the primary hub for on-site work.

Office Location(s): The specific office is located at Minwos 10-16, Athens, Greece. This location is within the Attica region, suggesting accessibility via public transportation or driving within the metropolitan area.

Workspace Context:

• Collaborative Environment: The hybrid model and emphasis on teamwork suggest a collaborative office atmosphere where in-person interaction is valued for brainstorming, project alignment, and team building.

• Operations Tools & Technology: Employees will have access to the necessary design software (Adobe Creative Suite, Figma, Dreamweaver), CMS platforms, digital asset management systems, and communication tools provided by CNX.

• Team Interaction: The office environment provides opportunities for direct interaction with colleagues, managers, and potentially stakeholders from sales and marketing departments, fostering a sense of community and shared purpose. The rooftop cinema with Acropolis views offers a unique and inspiring workspace amenity.

Work Schedule: The standard work schedule is Monday to Friday, 9 AM - 5 PM or 10 AM - 6 PM, totaling 40 hours per week. This consistent schedule allows for predictable planning of both work tasks and personal commitments.

📝 Enhancement Note: The hybrid arrangement implies a need for self-discipline and effective time management for both remote and in-office days. The specific office hours are important for candidates to assess work-life balance.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of applications and portfolios to assess qualifications and creative capabilities.

• Technical Assessment/Portfolio Review: Candidates will likely present their portfolio, discussing their design process, technical skills (HTML/CSS, design tools), and project outcomes. This may involve a practical design challenge or a case study presentation.

• Behavioral/Situational Interviews: Interviews with hiring managers and potential team members to assess communication skills, problem-solving abilities, teamwork, and cultural fit. Questions will likely focus on how candidates handle projects, manage priorities, and collaborate in a multicultural environment.

• Final Interview: Possibly with a senior leader to discuss career aspirations and overall fit within the organization.

Portfolio Review Tips:

• Curate Selectively: Choose your strongest, most relevant pieces that showcase your skills in web design, email campaigns, and digital asset creation.

• Highlight Process: For each piece, briefly explain the objective, your role, the tools used, your design process, and the results or impact achieved.

• Demonstrate Technical Skill: Ensure examples clearly show your proficiency in HTML, CSS, and responsive design principles. If possible, include live links or interactive prototypes.

• Emphasize Brand Consistency: Show how you maintain brand guidelines across different digital assets.

• Tailor to CNX: If possible, research CNX's current digital presence and tailor your presentation to align with their brand and industry.

Challenge Preparation:

• Be prepared for a practical design exercise or a case study related to creating digital assets for a specific campaign or stakeholder.

• Practice articulating your design decisions and problem-solving approaches clearly and concisely.

• Understand how to balance creative requirements with technical constraints and business objectives.

• Prepare to discuss your experience with digital asset management and quality assurance processes.

📝 Enhancement Note: The portfolio is critical. Candidates should treat the interview process as an opportunity to demonstrate not just their creative output but also their operational approach to design projects, including planning, execution, and quality control.

🛠 Tools & Technology Stack

Primary Tools:

• Design Software: Adobe Creative Suite (Photoshop, Illustrator), Figma, Dreamweaver. Proficiency in at least one of these is essential.

• Web Development: Advanced proficiency in HTML and CSS is a core requirement for creating responsive web pages and email templates.

• Email Marketing Platforms: Experience with designing and testing HTML/OFT email templates for EDM campaigns. Specific platform knowledge (e.g., Mailchimp, HubSpot, Salesforce Marketing Cloud) may be beneficial.

• Content Management Systems (CMS): Familiarity with publishing and managing content through a CMS.

Analytics & Reporting:

• While not a primary focus, understanding how to interpret basic analytics (e.g., email open rates, click-through rates, website traffic) to inform design decisions would be advantageous. CRM & Automation:

• Familiarity with CRM systems and marketing automation platforms can be helpful for understanding how digital content integrates with broader sales and marketing workflows.

📝 Enhancement Note: The listed technical skills are fundamental. Candidates should be prepared to discuss their experience with these tools in detail, including specific projects and their proficiency levels.

👥 Team Culture & Values

Operations Values:

• Brand Consistency & Quality: A strong emphasis on maintaining high standards and ensuring all digital outputs are professional, accurate, and aligned with brand guidelines.

• User Experience & Engagement: A commitment to creating compelling and user-friendly digital experiences that drive interaction and achieve business goals.

• Proactivity & Ownership: Encouraging a mindset of taking initiative, owning outcomes, and proactively seeking solutions to challenges.

• Collaboration & Teamwork: Valuing collective success, open communication, and the ability to work effectively within a diverse, multicultural team.

• Adaptability & Learning: A willingness to embrace new technologies and tools, and a passion for continuous learning in the fast-paced digital landscape.

Collaboration Style:

• Cross-functional Integration: The role requires close collaboration with sales, marketing, and potentially partner management teams to ensure digital content supports their objectives.

• Process Review & Feedback: An environment that likely encourages constructive feedback to refine designs and improve content effectiveness.

• Knowledge Sharing: Opportunities to share best practices, design trends, and learnings within the team to foster collective growth.

📝 Enhancement Note: The company's emphasis on a "vibrant community" and "multicultural environment" suggests a dynamic and inclusive workplace where diverse perspectives are valued.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Competing Priorities: Effectively managing multiple design projects with varying deadlines and stakeholder demands.

• Maintaining Brand Consistency: Ensuring strict adherence to brand guidelines across diverse digital assets and campaigns.

• Adapting to New Technologies: Staying current with evolving web design trends, tools, and digital marketing best practices.

• Driving Engagement: Creating content that not only looks good but also effectively captures attention and drives desired user actions in a competitive digital space.

Learning & Development Opportunities:

• Skill Enhancement: Access to training and resources to deepen expertise in advanced design software, front-end development techniques (e.g., JavaScript, accessibility standards), UX/UI design principles, and digital marketing analytics.

• Industry Exposure: Opportunities to learn about various client industries and their specific digital engagement needs through CNX's diverse client portfolio.

• Mentorship & Leadership: Potential to be mentored by senior team members and, with experience, to mentor junior designers or lead small project teams.

📝 Enhancement Note: This role presents a clear path for growth from a hands-on designer to a more strategic or leadership position within digital marketing and operations, leveraging both creative and operational skills.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to manage multiple design projects with conflicting deadlines. How did you prioritize and ensure all deliverables met quality standards?" (Assesses project management, prioritization, and quality assurance)

• "How do you ensure brand consistency across various digital assets and platforms? Can you provide an example?" (Assesses brand adherence, attention to detail, and systematic approach)

• "Walk us through your process for designing a responsive email campaign from concept to deployment. What tools and considerations are involved?" (Assesses technical proficiency, workflow, and understanding of user experience)

• "Describe a situation where you had to recommend an innovative design solution to a stakeholder. What was the challenge, your solution, and the outcome?" (Assesses proactivity, problem-solving, and communication of ideas) Company & Culture Questions:

• "What interests you about CNX and this specific role?" (Assesses research, motivation, and fit)

• "How do you approach working in a multicultural and diverse environment? Can you share an experience?" (Assesses adaptability and interpersonal skills)

• "How do you stay updated with the latest trends in web design and digital content?" (Assesses continuous learning and passion for the field)

• "Describe your ideal team environment and how you contribute to a collaborative culture." (Assesses teamwork and cultural alignment) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, briefly introduce the client/context, the challenge, your specific contribution and design process, the tools used, and the measurable results or impact.

• Highlight Technical Proficiency: Be ready to discuss your HTML/CSS implementation, responsiveness strategies, and any code snippets or technical challenges you overcame.

• Demonstrate UX/UI Thinking: Explain how your design choices aimed to improve user experience and engagement.

• Showcase Versatility: Present a range of work demonstrating your ability to create different types of digital assets (banners, landing pages, emails).

• Practice Conciseness: Aim for clear, impactful presentations that respect the interviewer's time.

📝 Enhancement Note: Candidates should prepare to not only showcase their visual work but also articulate the strategic thinking, technical execution, and operational processes behind their designs.

📌 Application Steps

To apply for this Web Designer & Digital Content Specialist position:

• Submit your application through the provided Workday link.

• Prepare a strong, curated portfolio: Ensure it clearly demonstrates your skills in web design, responsive HTML/CSS, email template creation, and digital asset management. Be ready to discuss your process and outcomes for each piece.

• Optimize your resume: Highlight relevant experience with HTML, CSS, design tools (Adobe Suite, Figma), CMS, email campaigns, and project management. Use keywords from the job description.

• Practice your portfolio presentation: Rehearse explaining your projects, design rationale, technical implementation, and impact concisely and effectively.

• Research CNX: Understand their services, client base, and company culture to tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---