Vice President, Growth & Product Strategy

📍 Job Overview

Job Title: Vice President, Growth & Product Strategy

Company: Kaseya Careers

Location: Sunnyvale, CA

Job Type: Full-Time

Category: Growth & Product Strategy

Date Posted: 2026-09-15

Experience Level: 10+ Years

Remote Status: On-site

🚀 Role Summary

• Drives customer-backed growth strategy and translates market insights into actionable product and Go-To-Market (GTM) plans, directly impacting ARR acceleration.

• Structures ambiguous business challenges into clear, data-driven recommendations for senior leadership, shaping Kaseya's multi-year strategic direction.

• Operates at the intersection of customer insight, product strategy, market opportunity, competitive positioning, and GTM execution.

• Responsible for personally driving strategic initiatives today and building a Product Strategy team to scale the function over time.

📝 Enhancement Note: This role is positioned within the CTO's organization, highlighting its strategic importance and close ties to product development and innovation. The "Growth & Product Strategy" title indicates a focus on both top-line revenue expansion and the strategic direction of Kaseya's product portfolio. The emphasis on building a team suggests this is a foundational role for establishing a dedicated Product Strategy function.

📈 Primary Responsibilities

• Develop customer-backed growth strategies by analyzing customer needs, buying behavior, pain points, and expansion opportunities through direct engagement and market signals (NPS, win/loss analysis).

• Frame and structure high-value strategic questions, define critical decisions, build hypotheses, and identify necessary evidence to formulate clear, actionable recommendations.

• Translate customer, product, market, and competitive insights into practical strategies that support near-term ARR growth and define Kaseya's three-year strategic roadmap.

• Collaborate closely with senior stakeholders across Product, GTM, Customer Success, Finance, and Operations, providing fact-based analysis and compelling narratives.

• Build and scale the Product Strategy capability by performing hands-on work and progressively developing the necessary people, processes, and operating model.

📝 Enhancement Note: The responsibilities emphasize a dual mandate: immediate, hands-on strategic analysis and execution ("do the work directly") alongside the long-term vision of building and scaling a formal Product Strategy team and operating model. This indicates a need for both strategic depth and leadership potential.

🎓 Skills & Qualifications

Education: While not explicitly stated, advanced degrees in Business, Strategy, Economics, or related fields are typically expected for VP-level roles in strategy.

Experience: 12+ years of experience in product strategy, product management, strategy consulting, corporate strategy, or a comparable senior strategic or operating leadership role.

Required Skills:

• Proven track record of owning and driving ambiguous, high-stakes business problems from inception to resolution.

• Exceptional problem-framing, analytical, and synthesis skills to identify key drivers and determine critical evidence.

• Strong customer orientation, leveraging customer discovery, research, design thinking, experimentation, product data, and field insights to inform strategy.

• Outstanding written and verbal communication skills, capable of creating strong, clear, and convincing narratives, memos, and presentations.

• High operating discipline, a strong ownership mindset, and comfort in a fast-paced, high-expectation environment with shifting priorities.

• Experience operating as a peer to senior leaders, driving decisions and owning strategic points of view. Preferred Skills:

• Experience in Software, B2B / B2B2C SaaS, MSP, IT management, cybersecurity, or product-led growth environments.

• Experience in building and scaling strategic functions or teams.

• Familiarity with market analysis, competitive intelligence, and revenue growth frameworks.

📝 Enhancement Note: The emphasis on "12+ years" and "senior strategic or operating leadership role" suggests this is not an entry-level strategy position. The preferred experience areas (SaaS, MSP, cybersecurity) directly align with Kaseya's business, indicating a strong advantage for candidates with this domain knowledge.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a portfolio of strategic initiatives where you have owned ambiguous problems end-to-end, showcasing problem framing, analysis, and recommendation development.

• Include examples of how you have leveraged customer insights (research, NPS, win/loss data) to shape product or GTM strategy.

• Showcase your ability to translate complex data and market signals into clear, compelling narratives and strategic recommendations for senior leadership.

• Provide evidence of driving revenue growth (ARR) or significant business impact through strategic initiatives.

• Highlight experience in building or scaling strategic capabilities, processes, or teams. Process Documentation:

• Examples of frameworks or methodologies used for structuring strategic questions and developing hypotheses.

• Documentation or case studies illustrating the process of gathering and synthesizing customer and market intelligence.

• Templates or examples of strategic recommendations and executive-level presentations.

• Evidence of creating repeatable processes for strategy development and execution.

📝 Enhancement Note: Given the role's focus on strategy and building a function, a portfolio demonstrating strategic thinking, analytical rigor, customer-centricity, and impact on revenue is crucial. The emphasis on "doing the work directly" implies that candidates should be prepared to discuss their personal contributions and the methodologies they employed.

💵 Compensation & Benefits

Salary Range: Given the VP title, 12+ years of experience, and location in Sunnyvale, CA, a competitive salary range for a Vice President, Growth & Product Strategy role in the tech industry would typically fall between $200,000 - $350,000 base salary, with additional compensation in the form of bonuses and equity.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• 401(k) retirement plan with company match.

• Stock options or equity grants, reflecting the senior leadership nature of the role.

• Generous paid time off (PTO), holidays, and parental leave.

• Opportunities for professional development, including conferences, training, and executive coaching.

• Potential for performance-based bonuses tied to ARR growth and strategic objectives.

Working Hours: Standard full-time hours (approximately 40 hours per week) are expected, with the understanding that a VP-level role in a fast-paced, high-growth environment may require flexibility and occasional extended hours to meet business demands and deadlines.

📝 Enhancement Note: Salary estimation is based on industry benchmarks for VP-level strategy roles in the San Francisco Bay Area (Sunnyvale, CA), considering Kaseya's position as a significant software provider backed by private equity. The benefits package is typical for senior roles in the tech industry, with an emphasis on long-term incentives like equity.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software, specifically focused on IT management and cybersecurity solutions for Managed Service Providers (MSPs) and internal IT organizations. Kaseya operates in a dynamic, competitive SaaS market.

Company Size: Kaseya is a large, rapidly growing company, indicated by its global footprint and management of millions of endpoints. It has experienced "sustained double-digit growth."

Founded: Founded in 2000, Kaseya has a long history in the IT management space, evolving from its initial offerings to become a comprehensive platform provider. The company culture is described as being "built by builders" who "create rather than wait" and "treat challenges as raw material."

Team Structure:

• The Growth & Product Strategy function is part of the CTO's organization, suggesting a strong alignment with product development and innovation.

• This VP role reports to the SVP, Growth & Product Strategy, indicating a hierarchical structure within the strategy function.

• The role requires close collaboration with senior leaders across Product, GTM, Customer Success, Finance, and Operations, emphasizing a matrixed, cross-functional working environment. Methodology:

• Data Analysis & Insights: The role relies heavily on drawing insights from customer data, market signals, NPS, win/loss analyses, and direct customer engagement to inform strategy.

• Workflow Planning & Optimization: The core of the role involves structuring ambiguous problems, defining strategic questions, and developing actionable recommendations to optimize growth and product direction.

• Automation & Efficiency: While not explicitly detailed, the context of a SaaS company implies an underlying need for efficient processes and potentially leveraging technology to scale strategic functions.

Company Website: https://www.kaseya.com/

📝 Enhancement Note: Kaseya's culture emphasizes proactivity, problem-solving, and continuous improvement. The "built by builders" ethos suggests an environment where initiative and hands-on execution are highly valued. The company's growth trajectory and backing by Insight Partners indicate a fast-paced, results-oriented environment.

📈 Career & Growth Analysis

Operations Career Level: This role is a senior leadership position, equivalent to a Vice President, focusing on strategic planning and execution. It's a critical role within the CTO's organization, directly influencing product development and revenue generation.

Reporting Structure: The VP reports to the SVP, Growth & Product Strategy, indicating a clear line of command within the strategy team. This role will also work closely with C-suite executives and other senior leaders across departments.

Operations Impact: The VP's work directly shapes Kaseya's strategic direction, influencing where the company invests, which market segments it targets, how products are positioned and priced, and ultimately, how revenue is generated and grown (near-term ARR and long-term direction).

Growth Opportunities:

• Leadership Expansion: The primary growth path involves building and leading the Product Strategy team, transitioning from an individual contributor to a people manager and functional leader.

• Executive Advancement: Success in this role, particularly in shaping company trajectory and driving ARR, can lead to senior executive positions within Kaseya, such as SVP, Chief Product Officer, or other GTM leadership roles.

• Strategic Influence: The role offers significant opportunity to deepen expertise in B2B SaaS strategy, market dynamics, and product-led growth, becoming a recognized expert in the field.

• Broad Business Acumen: Exposure to various functions (Product, GTM, Finance, Ops) fosters comprehensive business understanding and strategic leadership skills.

📝 Enhancement Note: The role is explicitly described as having a "proven path toward senior Product or Go-To-Market leadership," underscoring its potential as a career springboard. The dual focus on immediate impact and team building provides a clear growth trajectory.

🌐 Work Environment

Office Type: The role is based in Sunnyvale, CA, and is designated as "On-site." This suggests a traditional office environment where in-person collaboration is expected.

Office Location(s): Sunnyvale, California, USA. This location is in the heart of Silicon Valley, providing access to a rich tech ecosystem.

Workspace Context:

• Collaborative Environment: The role requires close collaboration with executives and teams across the organization, suggesting an open and interactive workspace designed for cross-functional teamwork.

• Operations Tools & Technology: While specific tools are not detailed here, a company like Kaseya would likely provide access to modern collaboration software, data analytics platforms, and presentation tools necessary for strategy work.

• Team Interaction: The emphasis on building a team and working with senior leaders means significant opportunities for interaction, mentorship, and knowledge sharing within the strategy and executive teams.

Work Schedule: Standard business hours are expected, but the nature of a VP-level strategy role in a growth-stage company implies a need for flexibility, with potential for work outside of typical hours to meet project deadlines and strategic imperatives.

📝 Enhancement Note: The "On-site" designation in Sunnyvale, CA, is significant. It implies a preference for in-person collaboration, which is often crucial for high-level strategy work involving direct executive engagement and team building. Candidates should be prepared for a dynamic office environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a conversation with an HR representative or recruiter to assess basic qualifications, experience, and cultural fit.

• Hiring Manager Interview: Discussion with the SVP, Growth & Product Strategy to delve into strategic thinking, problem-solving approach, and leadership style.

• Case Study/Presentation: A significant part of the process will likely involve a strategic case study. Candidates may be asked to analyze a business problem, develop recommendations, and present them to a panel of senior leaders (including executives from Product, GTM, and potentially the CTO).

• Cross-Functional Interviews: Meetings with peers and stakeholders from Product, GTM, Customer Success, and potentially Finance/Operations to assess collaboration skills and ability to influence.

• Executive Interviews: Final interviews with senior executives, potentially including the CTO or CEO, to confirm strategic alignment and leadership capabilities.

Portfolio Review Tips:

• Quantify Impact: Clearly articulate the ARR growth, revenue impact, or strategic shifts achieved through your work. Use metrics and data to back up your claims.

• Showcase Process: Detail the methodologies you used for problem framing, customer discovery, data analysis, and recommendation development. Highlight how you handled ambiguity.

• Narrative is Key: Structure your portfolio pieces as compelling stories. Explain the context, the challenge, your approach, the solution, and the outcome.

• Customer-Centricity: Emphasize how customer insights were integral to your strategic thinking and decision-making.

• Scalability Focus: For the "building a capability" aspect, demonstrate how you've designed or implemented processes that can scale or how you plan to do so for Kaseya.

Challenge Preparation:

• Strategic Frameworks: Be prepared to discuss and apply frameworks for market sizing, competitive analysis, customer segmentation, product-market fit, and GTM strategy.

• Data Interpretation: Practice analyzing hypothetical or real-world business data to derive actionable insights.

• Executive Communication: Rehearse presenting complex ideas concisely and persuasively, anticipating executive questions about ROI, risks, and implementation feasibility.

• Kaseya Specifics: Research Kaseya's current product portfolio, market position, competitors, and recent growth initiatives. Understand their target markets (MSPs, IT organizations) and their primary challenges.

📝 Enhancement Note: The emphasis on a "hands-on VP role" and building a function suggests that the interview process will heavily scrutinize the candidate's ability to both execute strategy independently and develop a scalable operational framework. A strong portfolio showcasing direct impact and strategic rigor is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Presentation & Collaboration: PowerPoint, Google Slides, Keynote for presentations; Slack, Microsoft Teams for communication.

• Data Analysis & Visualization: Excel, Google Sheets for data manipulation; Tableau, Power BI, Looker for dashboarding and visualization (candidates should be able to work with data from these tools, even if not building dashboards themselves).

• CRM & Customer Data: Salesforce (likely, given Kaseya's B2B focus) for understanding customer segments, pipeline, and churn drivers.

• Market Research & Intelligence: Tools like Gartner, Forrester, or specialized competitive intelligence platforms.

• Project Management: Tools like Jira, Asana, or Monday.com might be used by teams they collaborate with.

Analytics & Reporting:

• Proficiency in interpreting data from CRM, product analytics platforms, and financial reporting systems.

• Ability to work with data presented in dashboards and reports to extract strategic insights. CRM & Automation:

• Understanding of how CRM systems (like Salesforce) store and manage customer data critical for strategy.

• Familiarity with how automation impacts GTM and product adoption processes.

📝 Enhancement Note: While the role isn't a technical operations role, a strong understanding of how data is collected, analyzed, and presented is critical. Candidates should be comfortable working with data from various sources and using analytics tools to inform strategic decisions. Familiarity with enterprise CRM systems like Salesforce is highly probable.

👥 Team Culture & Values

Operations Values:

• Customer Obsession: Deeply understanding and prioritizing customer needs and pain points to drive strategy.

• Data-Driven Decision Making: Relying on rigorous analysis, customer insights, and market signals rather than intuition alone.

• Bias for Action & Ownership: Proactively driving initiatives, taking responsibility for outcomes, and delivering results in a fast-paced environment.

• Strategic Rigor & Clarity: Bringing structure to ambiguity, framing problems effectively, and communicating recommendations with clarity and conviction.

• Collaboration & Influence: Working effectively across departments and with senior leaders to align on strategy and drive execution.

• Growth Mindset: Continuously learning, adapting to market changes, and seeking opportunities for improvement and innovation.

Collaboration Style:

• Executive Partnership: Working as a peer to senior leaders, challenging assumptions constructively and building consensus through data and compelling narratives.

• Cross-Functional Integration: Seamlessly integrating with Product, Engineering, GTM, Customer Success, and Finance teams to ensure strategies are aligned and executable.

• Feedback-Driven: Open to receiving and providing constructive feedback to refine strategies and processes.

• Team Building: Fostering a collaborative and high-performing environment as the Product Strategy team is built out.

📝 Enhancement Note: The company culture is described as proactive and results-oriented ("built by builders," "lean in"). This role requires someone who can not only think strategically but also execute effectively and drive change through collaboration and influence across a complex organization.

⚡ Challenges & Growth Opportunities

Challenges:

• Building a New Function: Establishing the Product Strategy team and operating model from the ground up requires significant initiative, process definition, and stakeholder buy-in.

• Managing Ambiguity: The role inherently deals with undefined problems and shifting priorities in a fast-paced growth environment.

• Balancing Short-Term vs. Long-Term: Effectively driving immediate ARR growth while simultaneously shaping the company's multi-year strategic direction.

• Cross-Functional Alignment: Gaining consensus and driving action across diverse departments with potentially competing priorities.

• Data Scarcity/Quality: Initially, there might be challenges in accessing or synthesizing all necessary customer and market data, requiring creative problem-solving.

Learning & Development Opportunities:

• Strategic Leadership Development: Gaining hands-on experience in shaping the strategic direction of a significant SaaS company.

• Team Building & Management: Developing skills in recruiting, mentoring, and leading a high-performing strategy team.

• Executive Exposure: Direct interaction and learning from Kaseya's senior leadership team and board members.

• Industry Expertise: Deepening knowledge in B2B SaaS, IT management, cybersecurity, and product-led growth strategies.

• Impactful Contribution: The opportunity to make a tangible and significant impact on Kaseya's growth trajectory and market position.

📝 Enhancement Note: The challenges presented are typical for a foundational role in a growing company. The opportunities for learning and development are substantial, particularly for individuals aiming for executive leadership in the tech industry.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to develop a strategy for an ambiguous business problem. What was your approach, what data did you use, and what was the outcome?" (Focus on problem framing, analysis, and impact.)

• "How would you assess market opportunities for Kaseya's product portfolio? What signals would you look for, and how would you prioritize them?" (Assess market analysis and strategic prioritization skills.)

• "Walk us through how you would translate customer feedback (e.g., NPS scores, win/loss interviews) into actionable product roadmap changes or GTM adjustments." (Evaluate customer-centricity and translation of insight to action.)

• "Imagine Kaseya is considering entering a new adjacent market. How would you structure the decision-making process, and what key factors would you consider?" (Test strategic decision-making frameworks.) Company & Culture Questions:

• "Why Kaseya? What interests you about our company and this specific role?" (Demonstrate research on Kaseya's business, market, and culture.)

• "How do you approach building and leading a new team, especially in a fast-paced environment?" (Assess leadership and team-building capabilities.)

• "Describe your experience working with C-suite executives. How do you build trust and influence their decisions?" (Evaluate executive presence and stakeholder management.)

• "How do you balance the need for speed in decision-making with the need for analytical rigor?" (Assess operating discipline and decision-making under pressure.) Portfolio Presentation Strategy:

• Structure: For each portfolio example, clearly outline: 1. The Strategic Context/Problem, 2. Your Role & Approach, 3. Key Data/Insights, 4. The Recommendation/Solution, 5. The Outcome/Impact (quantified ARR/revenue if possible).

• Visuals: Use clean, professional slides that highlight key data points and conclusions. Avoid text-heavy slides; use visuals and concise bullet points.

• Storytelling: Frame your experience as a narrative that demonstrates your strategic thinking process and problem-solving abilities.

• Q&A Readiness: Anticipate questions about your assumptions, alternative solutions, implementation challenges, and how you measured success. Be prepared to defend your recommendations with data and logic.

📝 Enhancement Note: The interview process will likely be rigorous, focusing on strategic thinking, analytical depth, communication skills, and the ability to drive impact. Candidates should prepare to discuss their experience with quantitative analysis, customer research, and strategic frameworks, and be ready to present their work effectively.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Kaseya Careers portal.

• Portfolio Customization: Tailor your resume and LinkedIn profile to highlight your experience in product strategy, growth initiatives, customer insight utilization, and quantifiable ARR impact. Prepare 2-3 key strategic projects for in-depth discussion.

• Resume Optimization: Ensure your resume clearly articulates your 12+ years of experience in senior strategic roles, using keywords such as "Product Strategy," "Growth Strategy," "Market Analysis," "Customer Discovery," "Strategic Planning," and "ARR Growth." Quantify achievements wherever possible.

• Interview Preparation: Practice articulating your strategic frameworks, problem-solving methodologies, and leadership approach. Prepare to discuss Kaseya's business, market, and competitors. Rehearse presenting your portfolio case studies.

• Company Research: Thoroughly research Kaseya's products, target markets (MSPs, IT departments), competitive landscape, recent news, and investor (Insight Partners). Understand their stated values and culture ("built by builders").

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.