UX/UI Manager

📍 Job Overview

Job Title: UX/UI Manager

Company: DXC Technology

Location: Ciudad de México, Mexico

Job Type: Full time

Category: Operations Management / Technology Leadership

Date Posted: August 18, 2026

Experience Level: 7+ years (with 3+ years in a managerial role)

Remote Status: Hybrid

🚀 Role Summary

• Lead and manage a team of software engineers in the design, development, and delivery of software solutions, focusing on user experience and interface design.

• Drive the execution of software engineering strategy, ensuring alignment with overarching business objectives and technology roadmaps.

• Champion agile development processes, including sprint planning, execution, and retrospectives, to optimize team velocity and product quality.

• Foster a collaborative and innovative team environment, providing mentorship and guidance for professional development and performance assessment.

• Act as a key liaison between technical teams and cross-functional stakeholders to define project requirements and ensure successful, timely project delivery.

📝 Enhancement Note: While the title is "UX/UI Manager," the core responsibilities described heavily lean towards Software Engineering Management, with a focus on process, team leadership, and project delivery rather than direct UX/UI design execution. The role appears to manage a team that builds software, potentially incorporating UX/UI principles, rather than being a hands-on UX/UI design manager. This distinction is crucial for candidates applying to this role.

📈 Primary Responsibilities

• Team Leadership & Development: Lead, mentor, and manage a team of software engineers, conducting regular one-on-one meetings, performance assessments, and professional development planning to foster growth and maximize team potential.

• Software Delivery & Execution: Oversee the end-to-end design, development, and delivery of software solutions, ensuring adherence to quality standards, architectural best practices, and project timelines.

• Agile Process Management: Drive and manage agile development methodologies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, to enhance team efficiency, collaboration, and continuous improvement.

• Cross-Functional Collaboration: Partner effectively with cross-functional teams, including product management, architecture, and other engineering groups, to define project requirements, scope, and technical specifications.

• Technical Strategy & Alignment: Contribute to the development and execution of the software engineering strategy, ensuring technology solutions are aligned with business goals and deliver tangible value.

• Project Oversight & Risk Management: Monitor project progress, identify potential roadblocks or risks, and implement timely solutions to ensure successful project outcomes and adherence to schedules.

• Quality Assurance & Best Practices: Collaborate with architects and senior engineers to uphold high standards of code quality, design integrity, and maintainability throughout the software development lifecycle.

• Innovation & Continuous Improvement: Cultivate a team culture that encourages innovation, embraces new technologies, and promotes continuous improvement in processes, tools, and methodologies.

📝 Enhancement Note: The description emphasizes "software engineers" and "software solutions" rather than dedicated UX/UI designers. The responsibilities focus on managing the development lifecycle and team performance, which is typical for a Software Engineering Manager. The "UX/UI" aspect might be interpreted as ensuring the team's output adheres to UX/UI principles or that the team includes engineers with UX/UI focus.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Computer Science, Engineering, or a related technical field, or an equivalent combination of education and extensive professional experience.

• An advanced degree (Master's or Ph.D.) in a related field is considered a plus. Experience:

• A minimum of 7 years of progressive experience in the software engineering industry.

• At least 3 years of direct experience in a managerial role, leading teams and/or significant software projects. Required Skills:

• Software Engineering Management: Proven ability to lead, manage, and mentor software engineering teams through the full development lifecycle.

• Agile Methodologies: Deep understanding and practical experience with agile development frameworks (e.g., Scrum, Kanban), including sprint planning, execution, and retrospectives.

• Project Management: Strong capabilities in managing software projects, resources, timelines, and deliverables effectively.

• Team Leadership & Mentorship: Demonstrated skills in guiding team members, fostering professional development, conducting performance assessments, and building high-performing teams.

• Cross-Functional Collaboration: Excellent ability to collaborate with diverse teams, including product, design, and other engineering disciplines, to achieve common goals.

• Technical Proficiency: Solid understanding of software development principles, programming languages, and debugging techniques.

• Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences.

Preferred Skills:

• Experience with UX/UI principles and their integration into software development processes.

• Familiarity with various software development tools and technologies relevant to modern development stacks.

• Experience in technology strategy development and alignment with business objectives.

• Relevant professional certifications in project management (e.g., PMP, CSM) or technical leadership.

📝 Enhancement Note: The "UX/UI" in the title suggests a potential need for understanding or overseeing UX/UI principles within the software development context, even if the primary management focus is on engineering execution. Candidates with a background that bridges software engineering and a strong appreciation for user-centric design will be well-positioned.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Project Leadership Examples: Showcase instances where you successfully led software engineering teams through complex projects, detailing your role in planning, execution, and delivery.

• Agile Process Implementation: Provide evidence of your experience implementing and optimizing agile methodologies, illustrating improvements in team velocity, efficiency, or product quality.

• Team Development Initiatives: Highlight examples of mentorship programs, performance management strategies, or professional development initiatives you've implemented that demonstrably improved team capabilities or morale.

• Cross-Functional Project Case Studies: Present case studies of projects where you effectively collaborated with non-engineering departments, detailing how you managed requirements and ensured alignment.

Process Documentation:

• Workflow Design & Optimization: Demonstrate experience in designing, documenting, and optimizing software development workflows to enhance efficiency, reduce bottlenecks, and improve overall output.

• Agile Ceremonies & Facilitation: Provide examples of how you have facilitated key agile ceremonies (e.g., sprint planning, retrospectives) to drive team engagement and continuous improvement.

• Performance Metrics & Reporting: Illustrate your approach to defining, tracking, and reporting on key performance indicators (KPIs) for software teams, focusing on metrics related to delivery, quality, and team health.

• System Integration & Collaboration Tools: Showcase familiarity with tools and systems that facilitate cross-functional collaboration and integrate various stages of the development lifecycle.

📝 Enhancement Note: Given the role's emphasis on managing software engineers and agile processes, a portfolio demonstrating structured approaches to team management, process optimization, and successful project delivery will be paramount. The "UX/UI" aspect suggests that demonstrating how user-centric design principles were considered or integrated into these processes would be a significant advantage.

💵 Compensation & Benefits

Salary Range:

For a UX/UI Manager role in Mexico City with 7+ years of experience and 3+ years in management, the estimated salary range is approximately MXN $600,000 - $1,100,000 annually. This estimate is based on industry benchmarks for similar managerial positions in technology in major Mexican cities, considering DXC Technology's global presence and the specific requirements of this role. The final compensation will depend on the candidate's specific qualifications, experience, and performance during the interview process.

Benefits:

• Comprehensive Health Insurance: Includes medical, dental, and vision coverage for employees and potentially dependents.

• Retirement Savings Plan: Contribution to a pension or retirement fund.

• Paid Time Off: Generous vacation days, sick leave, and public holidays.

• Professional Development: Opportunities for training, certifications, and attendance at industry conferences to enhance skills.

• Flexible Work Arrangements: Hybrid work model offering a balance between in-office collaboration and remote flexibility.

• Employee Assistance Program (EAP): Support services for personal and professional well-being.

• Performance Bonuses: Potential for annual bonuses based on individual and company performance.

Working Hours:

• Standard working hours are typically 40 hours per week, aligning with business needs and project timelines.

• The hybrid work model allows for flexibility in scheduling, with an expectation of in-office presence for collaborative activities as required by the team and project demands.

📝 Enhancement Note: Salary estimates for Mexico City can vary significantly. This range reflects a typical offering for a managerial role in a global IT services company. Benefits are standard for large corporations in the region.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology Services and Consulting. DXC Technology operates within a highly competitive global market, providing a wide range of IT services, including digital transformation, cloud computing, cybersecurity, and IT support to clients across various sectors.

Company Size: DXC Technology is a large, global enterprise with tens of thousands of employees worldwide. This size implies a structured corporate environment with established processes, extensive resources, and opportunities for diverse career paths.

Founded: DXC Technology was formed in 2017 through the merger of DXC and CSC. Its history is rooted in decades of IT service provision from its predecessor companies, bringing a wealth of experience and a vast client base.

Team Structure:

• Engineering Focus: The role is within a software engineering department, likely comprising multiple teams responsible for different aspects of software development, potentially including application development, platform engineering, and specialized areas.

• Reporting Hierarchy: As a Manager, you will likely report to a Director or Senior Manager of Engineering/Technology, and you will directly manage a team of Software Engineers.

• Cross-Functional Interaction: Expect to work closely with Product Managers, Project Managers, Architects, QA teams, and potentially client stakeholders, depending on the project.

Methodology:

• Agile Adoption: DXC Technology, like many large IT firms, likely employs agile methodologies (Scrum, Kanban) as a primary framework for software development, emphasizing iterative delivery and continuous feedback.

• Data-Driven Decision Making: Operations and engineering decisions are typically informed by data, performance metrics, and client feedback to ensure alignment with business objectives and service level agreements (SLAs).

• Process Optimization: A focus on refining development processes, improving efficiency, and ensuring the quality and reliability of delivered solutions is a standard practice in IT service organizations.

Company Website: https://www.dxc.com/

📝 Enhancement Note: As a large global IT services company, DXC Technology's culture will likely blend corporate structure with team-specific dynamics. The emphasis on client delivery and project management will be significant.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-to-senior level management position within the technology and operations domain. It requires not only technical acumen but also strong leadership, strategic thinking, and people management skills. The scope involves direct team management, project oversight, and contribution to departmental strategy.

Reporting Structure: You will report to a higher-level manager (e.g., Director of Engineering, Senior Manager of Technology) and will be responsible for managing a team of Software Engineers. This structure is typical for enabling scalability and oversight in a large organization.

Operations Impact: The impact of this role is significant, directly influencing the quality, efficiency, and timeliness of software solutions delivered to clients. Effective team leadership and process management are critical for client satisfaction, project success, and the overall revenue generation capabilities of DXC Technology.

Growth Opportunities:

• Leadership Advancement: Potential to advance into Senior Manager or Director roles, overseeing larger teams, broader portfolios, or more strategic initiatives within DXC Technology.

• Specialization & Expertise: Opportunities to deepen expertise in specific technologies, development methodologies, or areas of IT service management.

• Cross-Functional Mobility: Potential to move into related roles such as Program Management, Product Management, or Technical Architecture, leveraging acquired leadership and technical skills.

• Global Opportunities: As a global company, DXC Technology may offer opportunities for international assignments or collaborations.

📝 Enhancement Note: The career path for a manager in a large IT services firm like DXC typically involves progressing through levels of management, taking on increasing responsibility for teams, projects, and strategic direction.

🌐 Work Environment

Office Type: Hybrid. DXC Technology operates a hybrid work model, balancing in-office collaboration with remote work flexibility. This aims to foster a sense of community and facilitate in-person teamwork while supporting employee well-being and productivity.

Office Location(s): The primary location for this role is Ciudad de México, Mexico, specifically at the "MX446 - DXC Mexico City Lago Alberto Wework". This suggests a modern co-working space environment that likely offers collaborative areas, meeting rooms, and standard office amenities.

Workspace Context:

• Collaborative Hub: The office environment is expected to facilitate teamwork, brainstorming sessions, and face-to-face interactions with colleagues and cross-functional teams.

• Technology-Enabled: Access to modern office technology, including reliable internet, meeting room AV equipment, and potentially company-provided hardware and software for work.

• Team Interaction: Opportunities for direct interaction with your managed team, peers, and leadership, fostering a sense of belonging and enabling efficient communication.

Work Schedule:

• The standard work schedule is typically 40 hours per week.

• The hybrid model implies flexibility in how and where these hours are worked, with expectations for in-office days to be determined based on team needs, project phases, and collaborative requirements.

📝 Enhancement Note: Working in a co-working space like Wework can offer a dynamic and amenity-rich environment, but it also means adhering to the specific policies and culture of that space in addition to DXC's internal guidelines.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or HR representative will likely conduct an initial screening call to assess basic qualifications, interest, and cultural fit.

• Hiring Manager Interview: A detailed discussion with the hiring manager focusing on your experience in team leadership, software engineering management, agile methodologies, and project delivery. Be prepared to discuss your management philosophy and approach to team development.

• Technical/Team Interview: This may involve a technical assessment, problem-solving exercise, or a discussion with potential team members or peers. For this role, expect questions related to managing software engineers, agile processes, and potentially high-level architectural considerations.

• Stakeholder Interview: You might meet with other stakeholders, such as product managers or senior leaders, to assess your ability to collaborate and align with broader business objectives.

• Final Interview/Offer: A final discussion, potentially with senior leadership, to confirm fit and extend an offer.

Portfolio Review Tips:

• Quantify Achievements: Wherever possible, use metrics to demonstrate the impact of your leadership and process improvements (e.g., "increased team velocity by 15%", "reduced bug count by 20%", "delivered X project Y% under budget").

• Showcase Leadership Philosophy: Be ready to articulate your approach to managing, motivating, and developing engineering teams.

• Detail Agile Implementation: Clearly describe how you've implemented and improved agile processes, highlighting specific challenges overcome and lessons learned.

• Highlight Cross-Functional Successes: Use examples of successful projects where you bridged gaps between engineering and other departments, showcasing your communication and collaboration skills.

• Focus on Problem-Solving: For any case studies, clearly outline the problem, your solution (and your role in it), and the resulting outcomes.

Challenge Preparation:

• Managerial Scenarios: Prepare for behavioral questions that present hypothetical management challenges (e.g., performance issues, team conflicts, project delays) and ask how you would handle them.

• Agile Process Design: Be ready to discuss how you would set up or optimize agile processes for a new team or project.

• Technical Strategy Discussion: While not a deep technical role, be prepared to discuss how you ensure technical quality and align technology choices with business needs.

📝 Enhancement Note: Given the hybrid nature of the role (management with a UX/UI title), be prepared to address how you ensure user experience is considered within the software development lifecycle, even if you are not a hands-on designer.

🛠 Tools & Technology Stack

Primary Tools:

• Project Management Software: Jira, Asana, Trello, or similar tools for agile task tracking, sprint management, and workflow visualization.

• Collaboration Platforms: Microsoft Teams, Slack, or similar for real-time communication and team coordination.

• Version Control Systems: Git (e.g., GitHub, GitLab, Bitbucket) for code management and collaborative development.

• CI/CD Tools: Jenkins, GitLab CI, Azure DevOps, or similar for automating build, test, and deployment pipelines.

Analytics & Reporting:

• Analytics Dashboards: Tools like Power BI, Tableau, or custom dashboards to track team performance, project status, and key operational metrics.

• Code Quality Tools: SonarQube, linters, and static analysis tools to monitor code health and enforce standards.

• Performance Monitoring Tools: Tools to monitor application performance and user experience in production environments.

CRM & Automation:

• While not directly a CRM management role, understanding how software solutions integrate with or support CRM systems (e.g., Salesforce) may be beneficial.

• Workflow Automation: Familiarity with scripting or tools that automate routine development or operational tasks.

📝 Enhancement Note: Proficiency with common agile project management tools like Jira is almost a given for this type of role. Understanding CI/CD pipelines is also crucial for modern software development management.

👥 Team Culture & Values

Operations Values:

• Collaboration: Emphasis on working effectively within your team and across different departments to achieve shared goals.

• Accountability: Taking ownership of team performance, project outcomes, and individual responsibilities.

• Continuous Improvement: A commitment to learning, adapting, and refining processes to enhance efficiency and quality.

• Innovation: Encouraging new ideas and approaches to problem-solving and solution development.

• Client Focus: A dedication to delivering value and high-quality solutions that meet client needs and expectations.

Collaboration Style:

• Team-Oriented: Fostering an environment where team members support each other and work collectively towards objectives.

• Cross-Functional Partnership: Building strong working relationships with peers in product, QA, architecture, and other business units.

• Open Communication: Encouraging transparency, constructive feedback, and open dialogue within the team and with stakeholders.

• Process-Driven: Utilizing established processes and methodologies while remaining open to iterative improvements and adaptations based on team and project needs.

📝 Enhancement Note: DXC's values likely emphasize integrity, client focus, and teamwork. For this role, demonstrating how you embody these values in managing a team and delivering technology solutions will be key.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Technical Leadership with People Management: Effectively managing a team of engineers requires a delicate balance between overseeing technical direction and focusing on individual growth, performance, and well-being.

• Navigating Project Demands: Juggling multiple project priorities, deadlines, and evolving client requirements while maintaining team morale and quality standards.

• Driving Agile Adoption: Ensuring consistent and effective application of agile principles across the team, especially in a large, established organization.

• Integrating UX/UI Principles: Effectively ensuring that user experience and interface design considerations are integrated into the software development process, even if not directly managing designers.

Learning & Development Opportunities:

• Leadership Training: DXC likely offers extensive leadership development programs for its managers.

• Technical Skill Enhancement: Opportunities to stay current with emerging software development technologies, methodologies, and architectural patterns.

• Project & Program Management: Potential to gain experience in managing larger or more complex projects and programs.

• Industry Certifications: Support for obtaining or maintaining relevant certifications in project management, agile methodologies, or specific technologies.

📝 Enhancement Note: The challenge of integrating UX/UI considerations into a software engineering team's workflow is a common one. Highlighting how you would approach this will be valuable.

💡 Interview Preparation

Strategy Questions:

• "Describe your philosophy on managing software engineering teams. How do you foster a high-performing and collaborative environment?" (Focus on your leadership style, mentorship approach, and team-building strategies.)

• "Walk me through your experience with agile development methodologies. How have you implemented or improved agile processes in previous roles?" (Be ready to discuss specific frameworks, ceremonies, and improvements you've driven.)

• "How do you ensure the quality and timely delivery of software solutions, especially when facing competing priorities or project challenges?" (Discuss your approach to planning, risk management, and quality assurance.)

• "How do you collaborate with non-technical stakeholders, such as product managers or clients, to define requirements and ensure alignment?" (Provide examples of effective communication and requirement gathering.) Company & Culture Questions:

• "What do you know about DXC Technology and our position in the IT services industry?" (Research DXC's recent news, services, and client base.)

• "How do you see your role contributing to DXC's overall business objectives and client success?" (Connect your responsibilities to broader company goals.)

• "Describe a time you had to adapt your management style to a new team or company culture. What did you learn?" (Showcase your adaptability and learning agility.) Portfolio Presentation Strategy:

• STAR Method: Structure your examples using the Situation, Task, Action, Result (STAR) method for clarity and impact.

• Focus on Impact: Clearly articulate the business impact of your initiatives, using metrics whenever possible.

• Demonstrate Leadership: Emphasize your role in guiding, motivating, and enabling your team.

• Address the UX/UI Aspect: If you have relevant experience, be prepared to discuss how you integrated user experience considerations into development processes or managed teams that did.

📝 Enhancement Note: Prepare specific examples that showcase your ability to manage both technical execution and people development. Be ready to discuss how you would ensure the team delivers user-centric solutions.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Workday link: https://dxctechnology.wd1.myworkdayjobs.com/DXCJobs/job/MEX---DIF---MEXICO-CITY/UX-UI-Manager_51587069

• Tailor Your Resume: Customize your resume to highlight your experience in software engineering management, agile leadership, project delivery, and team mentorship, using keywords from the job description.

• Prepare Your Portfolio: Curate examples of successful projects, team development initiatives, and process improvements that demonstrate your leadership capabilities and impact. Focus on quantifiable results.

• Research DXC Technology: Understand the company's services, values, and recent developments. Prepare to articulate why you are a good fit for their culture and how you can contribute to their success.

• Practice Interview Responses: Rehearse answers to common behavioral and situational questions, using the STAR method and focusing on demonstrating your management style and problem-solving skills.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.