UX/UI Designer (Offshore)

📍 Job Overview

Job Title: UX/UI Designer (Offshore)

Company: isolved

Location: Hyderabad, Telangana, India

Job Type: Full-time

Category: User Experience (UX) / User Interface (UI) Design, Product Design

Date Posted: 2026-06-03

Experience Level: Mid-Level (3-5 years)

Remote Status: On-site

🚀 Role Summary

• Drive evidence-based product decisions for a Human Capital Management (HCM) application through robust user research methodologies.

• Conduct comprehensive user interviews, usability testing, and workshops to validate assumptions and guide feature development for enterprise software.

• Translate research findings into actionable design requirements, wireframes, and interactive prototypes within a Figma environment.

• Collaborate closely with design systems and engineering teams to ensure research-validated patterns are integrated and scalable across the platform.

• Contribute to the continuous improvement of the company's research practice and documentation of user-centered design processes.

📝 Enhancement Note: This role is specifically for an "Offshore" UX/UI Designer, indicating a primary focus on supporting the US-based headquarters (Charlotte, NC) from the Hyderabad, India location. The emphasis on Human Capital Management (HCM) applications suggests a need for understanding enterprise software user needs within HR, payroll, and employee engagement contexts.

📈 Primary Responsibilities

• Conduct in-depth user interviews and usability testing sessions (both moderated and unmoderated) with HR professionals, managers, and employees to gather critical insights into user needs and pain points.

• Design and execute comprehensive research plans that align with agile product development cycles and key business objectives for the HCM platform.

• Synthesize complex qualitative and quantitative research findings into clear, actionable insights and translate these into detailed design requirements, user flows, and wireframes within Figma.

• Actively collaborate with the design systems team to ensure research-validated design patterns are meticulously documented, maintained, and applied consistently across the entire platform.

• Present research findings, design recommendations, and user journey maps effectively to diverse stakeholders, including product managers, engineers, and leadership, fostering a shared understanding of user needs.

• Build and maintain robust research repositories and contribute to the ongoing evolution and refinement of the company's user research practice and methodologies.

• Work closely with product management and engineering teams to ensure seamless implementation of research-driven design decisions and iterate based on user feedback.

• Contribute to the development and documentation of a scalable design system, ensuring its alignment with user needs and business goals.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on the full UX research lifecycle, from planning and execution to synthesis and implementation. The mention of "evidence-based product decisions" and "validating assumptions" points to a data-driven approach, crucial for operations professionals seeking roles where impact can be measured.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in User Experience (UX) Design, Human-Computer Interaction (HCI), Psychology, or a closely related field. Experience:

• 3-5 years of progressive experience in UX design, with a proven track record in user research execution and design strategy.

• Demonstrated experience in conducting user interviews, usability testing (moderated/unmoderated), and facilitating design thinking workshops.

• Experience in agile development environments, understanding the iterative nature of software development. Required Skills:

• UX Design & Research: Proven ability to conduct user interviews, usability testing, and qualitative/quantitative research.

• Figma Proficiency: Strong command of Figma for wireframing, prototyping, and design collaboration.

• Design Systems: Experience contributing to or working within established design systems.

• Research Synthesis: Ability to synthesize complex findings into clear, actionable insights and design requirements.

• Communication & Presentation: Excellent verbal and written communication skills for effective stakeholder engagement and presenting research findings.

• Enterprise Software Context: Experience researching users of enterprise software, with a preference for HR professionals, managers, and employees.

• Agile Methodologies: Familiarity with working in agile development frameworks.

Preferred Skills:

• HCM/HR Tech Experience: Prior experience with Human Capital Management (HCM) software or Human Resources technology platforms.

• AI-Assisted Design: Familiarity with AI-powered design tools and prompt engineering for research efficiency.

• Research Platforms: Experience with unmoderated testing tools and dedicated research platforms.

• Accessibility & Inclusive Design: Knowledge of WCAG guidelines and principles of inclusive design.

• Quantitative Analysis: Background in statistical analysis or advanced quantitative research methods.

• Research Practice Scaling: Experience in building and scaling UX research practices within product teams.

• Frontend Fundamentals: Basic understanding of modern frontend technologies (HTML, CSS, JavaScript).

📝 Enhancement Note: The "3-5 years of experience" and Bachelor's degree requirement place this role at a mid-level. The emphasis on both design and research capabilities is key. Preferred qualifications in HCM and AI-assisted design offer a competitive edge.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a blend of UX/UI design work and detailed user research projects.

• Demonstrated case studies that clearly articulate the problem, research methodology, design process, user insights, and the impact of your design solutions.

• Examples of wireframes, user flows, prototypes, and final UI designs created in Figma.

• Evidence of research plans, user interview transcripts (anonymized), usability testing reports, and synthesized findings.

• Documentation of your contribution to design systems or the creation of reusable design components. Process Documentation:

• Showcase your ability to document and communicate your design and research processes clearly, including your approach to design thinking, user journey mapping, and iterative design based on feedback.

• Highlight your experience in creating and maintaining research repositories, ensuring findings are accessible and actionable for product teams.

• Provide examples of how you translate research findings into detailed design specifications and collaborate with engineering on implementation.

📝 Enhancement Note: For UX/UI roles, a strong portfolio is critical. This section emphasizes the need to demonstrate both design execution and a rigorous, evidence-based research process. For operations candidates, this translates to showcasing how processes were defined, optimized, and measured for impact.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a UX/UI Designer with 3-5 years of experience in Hyderabad, India, the estimated annual salary range is ₹8,00,000 to ₹15,00,000. This range can vary based on the candidate's specific skills, experience, and negotiation. Benefits:

• Comprehensive health insurance (medical, dental, vision)

• Paid time off (vacation, sick leave, holidays)

• Professional development opportunities and training

• Access to design systems and modern design tools (Figma)

• Opportunities for career advancement within a growing organization

• Employee assistance programs

• Potential for performance-based bonuses or incentives Working Hours:

• Standard full-time working hours, likely aligned with Indian Standard Time (IST) to facilitate collaboration with the US headquarters. This would typically be 40 hours per week, with potential for flexibility.

📝 Enhancement Note: The salary range is an estimation for Hyderabad, India, considering the mid-level experience and the nature of the role. The benefits listed are standard for full-time positions in the tech industry in India, with a focus on professional development relevant to design and research roles. The "Offshore" designation implies a need for overlap with US working hours.

🎯 Team & Company Context

🏢 Company Culture

Industry: Human Capital Management (HCM) Software / Software as a Service (SaaS)

Company Size: The provided data does not specify the exact company size, but isolved is described as a "leader" in employee experience, serving millions of employees and hundreds of thousands of employers, suggesting a well-established, medium-to-large enterprise.

Founded: The provided data does not specify the founding date, but isolved is a recognized entity in the HCM space, implying a history of product development and market presence.

Team Structure:

• The UX/UI Designer will likely be part of a Product Development or Design team.

• This team will collaborate closely with Product Management, Engineering, and potentially Marketing.

• Reporting likely to a UX Design Lead, Product Design Manager, or Head of Product.

• Given the "Offshore" designation, there will be a significant need for cross-cultural and cross-time zone collaboration with US-based teams. Methodology:

• Design Thinking: The role explicitly mentions using design thinking methodologies for evidence-based product decisions.

• Agile Development: The team operates within agile development cycles, requiring iterative design and close collaboration with engineering.

• User-Centered Design: A strong emphasis on user research to validate assumptions and guide feature development.

• Design Systems Practice: Contributing to and leveraging a centralized design system for consistency and scalability.

Company Website: https://www.isolvedhcm.com/

📝 Enhancement Note: Isolved positions itself as an "employee experience leader," indicating a culture that values user-centricity and employee well-being, which should translate into their product design philosophy. The "Offshore" aspect implies a globally distributed team structure.

📈 Career & Growth Analysis

Operations Career Level: This UX/UI Designer position is positioned at a mid-level, typically requiring 3-5 years of specialized experience. It involves independent execution of research and design tasks, with expectations for contributing to strategic product decisions based on user insights.

Reporting Structure: The role will report to a design or product leadership role within the organization. Collaboration will be extensive with product managers and engineers, both locally in Hyderabad and with the US headquarters.

Operations Impact: This role directly influences the usability, efficiency, and adoption of isolved's Human Capital Management (HCM) application. By ensuring the product meets the needs of HR professionals and employees, the designer contributes to improved user productivity, reduced errors, and enhanced employee experience, all of which have a direct impact on business operations and client satisfaction.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific research methodologies (e.g., advanced qualitative analysis, quantitative data interpretation) or design areas (e.g., complex enterprise workflows, accessibility standards).

• Design Systems Leadership: Potential to take on more responsibility in evolving and governing the design system, becoming a subject matter expert.

• Cross-Functional Leadership: Opportunity to lead design initiatives, mentor junior designers, or contribute to product strategy discussions based on user insights.

• Global Collaboration Experience: Gaining valuable experience working with international teams, understanding diverse user needs and business contexts.

📝 Enhancement Note: For operations professionals, understanding how UX/UI impacts the "efficiency" and "adoption" of critical business software like HCM is key. Growth opportunities highlight paths for specialization and leadership within the design and product space.

🌐 Work Environment

Office Type: The role is designated as "Offshore," implying an on-site position within an isolved office in Hyderabad, India. This setting likely offers a professional, collaborative workspace.

Office Location(s):

• Hyderabad, Telangana, India. Specific office address details would be provided upon inquiry or during the application process. Workspace Context:

• Collaborative Environment: Expect a dynamic workspace designed for team collaboration, including design review sessions, brainstorming workshops, and cross-functional meetings.

• Tools & Technology: Access to industry-standard design and research tools, primarily Figma, and potentially other collaboration software.

• Team Interaction: Regular interaction with local UX/UI designers, product managers, and engineers, as well as frequent communication with US-based counterparts via video conferencing and digital collaboration platforms.

Work Schedule:

• Full-time position, likely with a standard 40-hour work week.

• Given the "Offshore" designation, there will be an expectation for some overlap with US Eastern Time (ET) working hours to facilitate real-time communication and collaboration with the headquarters in Charlotte, NC. This might involve occasional early morning or late afternoon meetings.

📝 Enhancement Note: The "Offshore" designation is crucial here, indicating on-site work in Hyderabad with a requirement for time zone overlap with the US. This is common for global teams supporting US-based operations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will likely review applications and conduct a brief phone screen to assess basic qualifications and cultural fit.

• Portfolio Review: Candidates will be asked to present their portfolio, focusing on case studies that demonstrate their UX design process, user research capabilities, and problem-solving skills. Be prepared to discuss your role in each project.

• Technical Interview/Design Challenge: This may involve a practical design exercise or a take-home challenge to evaluate your design skills, problem-solving approach, and ability to work within constraints. It might also include a discussion of your research methodologies.

• Stakeholder Interviews: Interviews with hiring managers, product leads, and potentially engineering representatives to assess your collaboration style, strategic thinking, and fit with the team.

• Final Interview: A final discussion, potentially with senior leadership, to confirm fit and discuss role expectations.

Portfolio Review Tips:

• Structure Your Case Studies: For each project, clearly outline the problem statement, your specific role and responsibilities, the research methods used, key insights derived, design solutions (wireframes, prototypes), and the measured impact or outcome.

• Highlight Research: Emphasize your user research process. Detail how you planned, recruited participants, conducted interviews/tests, synthesized findings, and how these insights directly informed your design decisions.

• Showcase Figma Skills: Demonstrate proficiency in Figma, including your use of components, auto-layout, prototyping features, and collaboration tools.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., improved task completion rates, reduced error rates, increased user satisfaction scores).

• Tailor to HCM: If possible, highlight any experience or understanding of the HCM domain or enterprise software design challenges.

Challenge Preparation:

• Understand the Product: Research isolved's HCM platform. Familiarize yourself with its key features and target users (HR professionals, employees).

• Practice Design Thinking: Be ready to articulate your approach to understanding user problems and generating solutions.

• Prepare for Research Scenarios: Anticipate questions about how you would approach researching a specific feature or user problem within the HCM context.

• Time Management: For any timed exercises or challenges, practice managing your time effectively to deliver a comprehensive solution.

📝 Enhancement Note: The portfolio review is paramount for UX/UI roles. Candidates should focus on demonstrating a research-driven design process and the ability to translate user insights into tangible product improvements, mirroring the analytical and process-oriented mindset valued in operations roles.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for wireframing, prototyping, UI design, and design system management. Proficiency is explicitly required.

• User Research Platforms: Tools for conducting usability testing (e.g., UserTesting.com, Lookback) and managing research studies.

• Prototyping Tools: While Figma includes prototyping, experience with other dedicated tools might be beneficial.

• Collaboration Tools: Platforms like Slack, Microsoft Teams, Jira, Confluence for team communication and project management.

Analytics & Reporting:

• Analytics Platforms: While not directly a UX tool, understanding how to interpret user behavior data from tools like Google Analytics or product-specific analytics platforms (e.g., P