UX/UI Designer (Fixed Term Contract)

📍 Job Overview

Job Title: UX/UI Designer (Fixed Term Contract)

Company: Loyalty Key A/S

Location: Dampfærgevej 21, 2100 København Ø, Denmark

Job Type: Temporary

Category: UX/UI Design, Product Design, Digital Product Development

Date Posted: June 02, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Drive the user experience and interface design for the popular CashbackmedVisa.dk platform, a key loyalty program in the Danish market.

• Develop and maintain a scalable design system with reusable components, ensuring consistency and efficiency for both design and development teams.

• Conduct user research and usability testing to gather actionable insights that inform product iteration and strategic decision-making.

• Create intuitive user flows, wireframes, and interactive prototypes to effectively communicate design concepts and user journeys.

• Collaborate closely with cross-functional teams, including developers and product managers, to ensure seamless implementation of design solutions.

📝 Enhancement Note: This role is specifically focused on enhancing a digital loyalty platform within the financial sector, requiring a strong understanding of user-centered design principles applied to consumer-facing applications. The fixed-term nature suggests a project-based focus, likely involving significant feature development or platform scaling.

📈 Primary Responsibilities

• Design and iterate on user interfaces and user experiences for web applications, focusing on intuitive navigation and engaging interactions.

• Develop and document a comprehensive design system, including style guides, component libraries, and best practices for consistent application across the platform.

• Plan and execute user research activities, such as interviews, surveys, and usability testing, to validate design hypotheses and identify areas for improvement.

• Translate user needs and business requirements into detailed wireframes, user flows, and interactive prototypes using industry-standard tools.

• Collaborate with front-end developers to ensure accurate implementation of designs, providing clear specifications and ongoing support.

• Analyze user feedback, analytics data, and adoption metrics to identify trends and opportunities for enhancing the user experience and driving platform growth.

• Contribute to the strategic product roadmap by providing design expertise and advocating for user needs throughout the development lifecycle.

• Maintain brand consistency and ensure designs adhere to established brand guidelines and accessibility standards.

📝 Enhancement Note: The responsibilities emphasize a hands-on approach to design, from foundational research and conceptualization to detailed component design and implementation support. The focus on a "scalable design system" and "next generation of web applications" indicates a need for forward-thinking design solutions capable of supporting future growth and feature expansion.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Digital Graphic Design, Human-Computer Interaction, or a related field. Experience:

• Minimum of 3 years of professional experience in product development, with a strong focus on UX/UI design.

• Proven experience in designing and scaling web applications, ideally within consumer-facing platforms or loyalty programs. Required Skills:

• Expert proficiency in design tools: Figma or Sketch are essential for creating mockups, wireframes, and prototypes.

• Design System Development: Demonstrated experience in creating and maintaining scalable design systems and component libraries.

• User Research & Testing: Ability to conduct user research, usability testing, and analyze feedback to inform design decisions.

• Interaction Design: Strong skills in creating user flows, wireframes, and interactive prototypes that clearly communicate user journeys.

• Front-end Technology Understanding: Basic knowledge of front-end technologies (HTML, CSS, JavaScript) to facilitate effective collaboration with developers.

• Responsive Design: Expertise in designing for various screen sizes and devices, ensuring a consistent and optimal user experience.

Preferred Skills:

• Information Architecture: Knowledge of organizing content and structuring digital products for clarity and ease of use.

• Customer Journey Mapping: Experience in visualizing and optimizing the end-to-end customer experience.

• Data Analysis: Familiarity with analyzing user adoption data and performance metrics to drive design improvements.

• Agile/Scrum Methodologies: Experience working within agile development environments.

• Accessibility Standards: Understanding of WCAG guidelines and best practices for inclusive design.

📝 Enhancement Note: While a degree is mentioned, the emphasis on practical experience and a strong portfolio suggests that a candidate's demonstrated skills and project work will be highly valued. The note "You do not necessarily need to be able to answer yes to all of the above to be considered for the position" indicates flexibility and a focus on core competencies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Comprehensive Case Studies: Showcase at least 2-3 detailed case studies demonstrating your end-to-end UX/UI design process for web applications.

• Design System Examples: Include examples of design systems or component libraries you have contributed to or created, highlighting reusability and scalability.

• User Research Integration: Clearly articulate how user research findings and usability testing informed your design decisions and led to specific improvements.

• Prototyping & User Flows: Provide interactive prototypes or detailed user flows that illustrate complex user journeys and interaction patterns.

• Visual Design & Branding: Demonstrate your ability to create aesthetically pleasing and brand-aligned interfaces, showcasing your attention to detail and visual hierarchy.

Process Documentation:

• Problem Definition: Clearly outline the user problem or business challenge addressed in each project.

• Design Methodology: Explain the specific UX/UI methodologies and design thinking processes employed.

• Solution & Iteration: Detail the design solutions developed, including wireframes, mockups, and prototypes, and describe any iterations based on feedback.

• Outcome & Impact: Quantify the impact of your design work where possible (e.g., improved conversion rates, reduced task completion time, increased user satisfaction) by referencing metrics and user data.

📝 Enhancement Note: A strong portfolio is critical for this role. It should not only showcase visual design skills but also a deep understanding of the design process, user-centered methodologies, and the ability to articulate the impact of design decisions on business objectives.

💵 Compensation & Benefits

Salary Range:

• Based on Danish market standards for a UX/UI Designer with 2-5 years of experience in Copenhagen, a competitive salary range is estimated to be between DKK 35,000 - DKK 50,000 per month. Benefits:

• Health Insurance: Comprehensive health insurance plan.

• Professional Development: Opportunities for professional growth and skill enhancement.

• Personal Development: Support for personal growth initiatives.

• Social Events: Regular social gatherings and team-building activities.

• Friday Bar: Informal social gatherings on Fridays.

• Attractive Benefits Package: Includes a competitive salary and other perks.

Working Hours:

• Full-time position with a 37-hour work week.

📝 Enhancement Note: The salary estimate is derived from industry benchmarks for UX/UI designers in Copenhagen, considering the mid-level experience requirement and the temporary contract nature. Specific salary will be negotiated based on qualifications and experience. The benefits package highlights a commitment to employee well-being and professional growth, with an emphasis on a positive work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Loyalty Solutions & Financial Technology (FinTech). Loyalty Key A/S is a Nordic leader in developing and operating digital loyalty solutions, specifically for the financial sector. The CashbackmedVisa.dk platform is a significant initiative in collaboration with Visa.

Company Size: Approximately 40 employees. This size indicates a dynamic, potentially agile environment where individual contributions are visible and impactful.

Founded: The founding date is not specified, but the company is described as a "Nordic leader," suggesting established operations and market presence.

Team Structure:

• The UX/UI Designer will be part of the IT department, which currently comprises 8 employees.

• The department aims to foster an informal atmosphere, provide a good framework for work, and encourage independent decision-making within a collaborative team setting.

• Cross-functional collaboration is expected with other departments, including product management and development, to ensure alignment on product strategy and execution. Methodology:

• Data-Driven Design: The company emphasizes staying ahead of customer needs and executing on them, implying a data-informed approach to product development and design.

• User-Centricity: A strong focus on user research and understanding customer journeys is core to their product development philosophy.

• Agile & Proactive: The culture values proactivity, independent decision-making, and a results-oriented mindset, likely within an agile development framework.

Company Website: [Loyalty Key A/S website is not provided, but the platform is CashbackmedVisa.dk]

📝 Enhancement Note: Loyalty Key A/S positions itself as an innovative leader in a niche but growing market. The company culture appears to balance structured processes with an informal, collaborative atmosphere, ideal for individuals who are proactive and enjoy making a tangible impact. The IT department's small size suggests close-knit teamwork and direct access to leadership.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level UX/UI Designer. This role is positioned for individuals with foundational experience who can independently manage design tasks and contribute to strategic discussions. The "Fixed Term Contract" nature suggests a focus on project delivery rather than long-term career pathing within the company, though exceptional performance could lead to extensions or other opportunities.

Reporting Structure:

• The UX/UI Designer will report to a manager within the IT department. The team structure of 8 in IT suggests a flat hierarchy within the department, allowing for direct interaction with senior team members and potentially product leads. Operations Impact:

• The role's impact is directly tied to the success and user adoption of the CashbackmedVisa.dk platform. By creating intuitive and engaging user experiences, the designer will directly influence customer satisfaction, program engagement, and ultimately, the platform's market leadership. The focus on "building and scaling the next generation of web applications" highlights the potential for significant, long-term impact on the company's digital product strategy. Growth Opportunities:

• Specialization: Deepen expertise in loyalty program design, FinTech UX, or design systems.

• Skill Development: Enhance skills in user research methodologies, advanced prototyping techniques, and potentially front-end development basics.

• Project Leadership: Lead design initiatives for new features or platform enhancements, gaining experience in project management within design.

• Cross-functional Exposure: Gain valuable experience working closely with product managers, developers, and marketing teams, understanding broader business objectives.

• Potential for Extension/Full-Time: While a fixed-term contract, outstanding performance could lead to contract extensions or opportunities for full-time positions within Loyalty Key A/S or its partners.

📝 Enhancement Note: The growth opportunities are framed around skill enhancement and project contribution within the context of a fixed-term role. The emphasis is on gaining specific project experience that can bolster a designer's portfolio and future career prospects in the digital product development space.

🌐 Work Environment

Office Type: Modern office environment located in Copenhagen, specifically between Østerport and Nordhavn station, indicating a well-connected and accessible location. The description suggests a collaborative and informal atmosphere within the IT department.

Office Location(s): Dampfærgevej 21, 2100 Copenhagen Ø, Denmark. This location is easily accessible via public transportation.

Workspace Context:

• Collaborative Atmosphere: The IT department fosters an informal atmosphere and spirit where independent decisions are encouraged, but teamwork is paramount. This suggests an open-plan or flexible office setup conducive to collaboration and idea sharing.

• Tools & Technology: Access to design tools like Figma or Sketch, and likely other collaborative software and development tools used by the IT team.

• Team Interaction: Opportunities for direct interaction and knowledge sharing with 7 other IT professionals, promoting a supportive learning environment.

Work Schedule:

• A standard 37-hour work week is offered, providing a balanced work-life structure. While the role is on-site, the company culture of encouraging independent decisions might allow for some flexibility in daily schedules, provided work output and collaboration needs are met.

📝 Enhancement Note: The work environment is described as dynamic, inspiring, and supportive, with an emphasis on an informal yet professional atmosphere. The location's accessibility and the team's collaborative spirit are key features for daily work life.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application and CV review, potentially followed by a brief phone screening to assess basic qualifications and fit.

• Portfolio Presentation: A key stage will involve presenting your portfolio, discussing your design process, and explaining how you approach user-centered design and problem-solving. Be prepared to walk through specific projects.

• Technical/Skills Assessment: This may involve a design challenge or a discussion focused on your proficiency with design tools (Figma/Sketch), design systems, and user research methodologies.

• Team/Cultural Fit Interview: Meeting with members of the IT department and potentially other stakeholders to assess collaboration style and cultural alignment.

• Final Interview: May involve a discussion with senior management or hiring manager to finalize decisions.

Portfolio Review Tips:

• Quantify Impact: For each project, clearly articulate the problem, your role, your process, and the measurable outcomes or impact of your design. Use data and metrics whenever possible.

• Showcase Process: Highlight your thought process, from initial research and ideation to wireframing, prototyping, and user testing. Demonstrate how you iterate based on feedback.

• Design System Expertise: If you have experience with design systems, dedicate a section or case study to it, explaining its structure, benefits, and your contribution.

• Tool Proficiency: Be ready to discuss your specific skills and workflow within Figma or Sketch.

• Conciseness and Clarity: Ensure your portfolio is well-organized, easy to navigate, and clearly communicates your skills and experience. Tailor your presentation to the specific requirements of this role.

Challenge Preparation:

• Design Challenge: Be prepared for a practical design exercise. This might involve designing a specific feature, improving an existing interface, or solving a user problem related to loyalty programs. Focus on your approach and rationale.

• Problem-Solving: Practice articulating how you would tackle complex design challenges, break them down, and arrive at user-centered solutions.

• Communication: Prepare to clearly explain your design decisions, justify your choices, and present your work effectively to a non-design audience.

📝 Enhancement Note: The application process will heavily rely on the candidate's portfolio. Candidates should be prepared to articulate their design process, demonstrate problem-solving skills, and showcase their ability to create user-centric designs within a collaborative environment.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, prototyping, and collaboration. Expect to use its advanced features for component creation and design system management.

• Sketch: An alternative to Figma, also widely used for UI design. Proficiency in either is required.

• Adobe Creative Suite: Potentially used for asset creation or specific graphic design tasks.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Google Analytics, Mixpanel, or Amplitude to analyze user behavior, track adoption metrics, and measure the impact of design changes.

• Usability Testing Tools: Experience with platforms for conducting remote or in-person usability tests (e.g., UserTesting.com, Lookback).

CRM & Automation (Indirect Relevance):

• While not a direct CRM role, an understanding of how user data is managed and utilized within CRM or marketing automation platforms can provide valuable context for designing user experiences that drive engagement and retention.

📝 Enhancement Note: Proficiency in Figma or Sketch is a hard requirement. Familiarity with analytics tools is crucial for demonstrating the impact of design decisions and for informing iterative design processes. Understanding the broader MarTech/CRM landscape can provide a strategic advantage.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs is paramount.

• Collaboration: Strong emphasis on teamwork, open communication, and mutual support within the IT department and cross-functionally.

• Proactivity & Ownership: Encouragement to take initiative, make independent decisions, and drive tasks to completion.

• Result-Oriented: Focus on delivering tangible outcomes and contributing to the success of the CashbackmedVisa.dk platform.

• Innovation: A drive to stay ahead of customer needs and develop next-generation web applications.

Collaboration Style:

• Informal & Supportive: The IT team culture is described as informal, fostering a spirit of collaboration and mutual assistance.

• Cross-functional Integration: Designers are expected to work closely with developers and product managers, requiring clear communication and a shared understanding of project goals.

• Feedback Exchange: A culture that values open feedback and constructive critique to continuously improve designs and processes.

📝 Enhancement Note: The company culture values individuals who are both independent and collaborative, proactive, and focused on delivering user-centric solutions. The informal atmosphere is a key aspect, suggesting a workplace where direct communication and strong working relationships are encouraged.

⚡ Challenges & Growth Opportunities

Challenges:

• Scaling a New Platform: Contributing to the growth and scaling of a relatively new but ambitious loyalty program platform (CashbackmedVisa.dk) in a competitive market.

• Balancing User Needs with Business Goals: Effectively translating user needs and research findings into designs that also meet business objectives and technical constraints.

• Design System Maturity: Developing and refining a design system for a growing platform requires ongoing effort and collaboration.

• Fixed-Term Contract: Adapting quickly to a new team and project with a defined end date, while still aiming to make a significant impact.

Learning & Development Opportunities:

• Specialized Domain Experience: Gaining in-depth experience in the loyalty program and FinTech sectors.

• Design System Expertise: Becoming proficient in building and managing robust design systems.

• User Research Acumen: Sharpening skills in various user research and usability testing methodologies.

• Cross-Functional Collaboration: Enhancing communication and collaboration skills by working with diverse teams.

• Portfolio Enhancement: Delivering high-impact projects that significantly bolster your professional portfolio.

📝 Enhancement Note: The role presents an opportunity to work on a high-profile project with significant growth potential. The challenges are tied to the dynamic nature of a growing platform and the specific requirements of a fixed-term contract, offering valuable experience in adaptability and focused delivery.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs or stakeholder requirements in a design project. How did you approach it?" (Focus on your process, communication, and decision-making rationale.)

• "How would you approach designing a feature for a loyalty program that encourages repeat engagement?" (Think about gamification, personalization, rewards, and user motivation.)

• "Walk us through your process for creating a design system from scratch or contributing to an existing one." (Emphasize component reusability, scalability, and documentation.)

• "How do you incorporate user research and feedback into your design iterations?" (Provide specific examples of how research led to design changes and improved outcomes.) Company & Culture Questions:

• "What interests you about Loyalty Key A/S and the CashbackmedVisa.dk platform specifically?" (Research the company's mission, the loyalty market, and Visa's role.)

• "How do you contribute to a collaborative team environment, especially in an informal setting?" (Highlight your communication style, willingness to share knowledge, and proactive approach.)

• "What does 'user-centered design' mean to you, and how do you ensure it's at the forefront of your work?" (Connect your definition to practical application and examples.) Portfolio Presentation Strategy:

• Tell a Story: For each project, articulate the problem, your role, your process, the solution, and the impact. Use visuals effectively to guide the audience.

• Highlight Your Process: Emphasize your user research, ideation, wireframing, prototyping, and testing phases. Show how you iterate and refine designs.

• Focus on Key Skills: Ensure your presentation clearly demonstrates your proficiency in Figma/Sketch, design systems, and user-centered design principles.

• Quantify Results: Whenever possible, present metrics that show the positive impact of your design work.

• Be Prepared for Questions: Anticipate questions about your design choices, challenges faced, and how you would handle specific scenarios.

📝 Enhancement Note: The interview process will likely test your design acumen, problem-solving abilities, and cultural fit. A strong, well-prepared portfolio presentation is crucial, demonstrating not just your design skills but also your strategic thinking and understanding of user needs and business objectives.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit a Motivated Application: Clearly articulate why you are a good fit for this specific role and Loyalty Key A/S. Highlight your passion for user experience and digital product design.

• Provide Your CV: Ensure your CV details your relevant experience, skills, and education.

• Submit Your Portfolio: This is a critical component. Ensure your portfolio is easily accessible (e.g., via a link) and showcases your best work, particularly projects demonstrating UX/UI design, design systems, and user research.

• Tailor Your Resume: Optimize your resume to highlight keywords and responsibilities mentioned in the job description, such as Figma, Sketch, design systems, user research, and product development.

• Prepare for the Interview: Familiarize yourself with Loyalty Key A/S, the CashbackmedVisa.dk platform, and common UX/UI interview questions. Practice presenting your portfolio and articulating your design process.

• Confirm Work Authorization: As a requirement, ensure you have the necessary residence and work permit for Denmark.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.