UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: ResMed

Location: Sydney, New South Wales, Australia

Job Type: Full time

Category: UX/UI Design, Product Design, Healthcare Technology Operations

Date Posted: 2026-10-01

Experience Level: 2-5 Years (Mid-Level)

Remote Status: On-site

🚀 Role Summary

• Design intuitive and effective digital interfaces for healthcare providers and operational teams, focusing on diagnostic data and patient care pathways.

• Translate complex user needs, research insights, and product requirements into user flows, wireframes, prototypes, and high-fidelity UI designs.

• Collaborate closely with Product Managers, Engineers, Researchers, and Content Strategists to deliver scalable and accessible user experiences.

• Contribute to and leverage design systems to ensure consistency and efficiency across ResMed's provider diagnostic platforms.

• Apply modern design principles, including accessibility, inclusive design, and responsible AI tool utilization, to enhance user workflows and decision-making.

📝 Enhancement Note: This role is critical for enhancing the operational efficiency of healthcare providers by streamlining the diagnostic process through intuitive digital design. The emphasis on AI tools suggests a forward-thinking approach to design operations, aiming for efficiency gains while maintaining high UX standards.

📈 Primary Responsibilities

• Translate research findings, user needs, and product specifications into comprehensive user flows, wireframes, interactive prototypes, and polished UI designs.

• Apply established UX, interaction design, and usability principles to simplify complex provider and operational workflows within the healthcare diagnostic space.

• Actively partner with cross-functional teams (Product, Engineering, Research, Content, CX) to define scope, navigate design tradeoffs, and ensure designs are scalable and maintainable.

• Utilize and contribute to ResMed's design system and reusable pattern libraries to ensure a consistent and high-quality provider experience across all digital touchpoints.

• Implement and uphold accessibility (WCAG) and inclusive design standards across all design outputs, ensuring solutions are usable by a diverse range of users.

• Responsibly integrate AI tools (e.g., Claude Design, ChatGPT) to support ideation, prototyping, and synthesis activities, always prioritizing strong UX fundamentals and human oversight.

• Drive design thinking and user-centered methodologies throughout the product development lifecycle.

• Participate in design reviews, providing and receiving constructive feedback to elevate design quality and team output.

📝 Enhancement Note: The responsibilities highlight a blend of core UX/UI design tasks with a strong emphasis on cross-functional collaboration and adherence to established design systems and accessibility standards. The inclusion of AI tools indicates a focus on modernizing design workflows and improving efficiency in the product development lifecycle.

🎓 Skills & Qualifications

Education: Bachelor's degree in User Experience Design, Interaction Design, Human-Computer Interaction (HCI), Graphic Design, Visual Design, or equivalent practical experience.

Experience: 3+ years of professional experience in UX, product design, or interaction design.

Required Skills:

• Proven track record in UX/UI design, demonstrated through a strong portfolio showcasing thoughtful design processes and growing autonomy.

• Proficiency in translating research insights and user needs into user flows, wireframes, prototypes, and polished UI designs.

• Experience designing for SaaS platforms, enterprise solutions, or complex healthcare workflows.

• Strong understanding and application of usability principles, accessibility (WCAG), and inclusive design best practices.

• Ability to collaborate effectively with cross-functional teams (Product, Engineering, Research) and clearly articulate design rationale.

• Practical fluency with design and prototyping tools such as Figma.

• Familiarity with modern workflow tools including AI assistants like Claude Design, ChatGPT, GitHub, Copilot, or Visual Studio Code. Preferred Skills:

• Experience designing for regulated industries, particularly healthcare environments.

• Exposure to user research methodologies, usability testing, and synthesizing feedback to inform design decisions.

• Familiarity with Agile product development methodologies and practices.

• Experience contributing to or actively using design systems and pattern libraries.

📝 Enhancement Note: The requirements emphasize practical experience and a demonstrable portfolio over strict academic credentials, reflecting a focus on applied design skills. Proficiency in Figma is essential, and familiarity with AI tools is highlighted as a key differentiator, aligning with ResMed's innovative approach to design operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase 3-5 distinct projects that clearly articulate your design process from problem identification to final solution.

• For each project, detail the user problem or business objective, your role and responsibilities, the design methodologies used (e.g., user research, wireframing, prototyping, usability testing), and key design decisions made.

• Demonstrate a deep understanding of user-centered design principles and how they were applied to achieve successful outcomes.

• Include examples of how you've simplified complex workflows, particularly within enterprise or healthcare contexts.

• Highlight your ability to create and utilize design systems, pattern libraries, or style guides for consistent user experiences. Process Documentation:

• Within your portfolio, clearly document your approach to user flow creation, wireframing, prototyping, and UI design.

• Provide examples of how you've gathered and incorporated user feedback and research insights into your design iterations.

• Illustrate your understanding of accessibility and inclusive design implementation within your design work.

• Showcase your ability to collaborate with engineering and product teams, demonstrating how you hand off designs and work through implementation details.

📝 Enhancement Note: The portfolio should not only display final visual designs but also thoroughly explain the strategic thinking, problem-solving approach, and iterative process behind each project. Emphasis on process and collaboration is key for a role focused on operational efficiency and cross-functional teamwork.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX/UI Designer with 3-5 years of experience in Sydney, Australia, the estimated annual salary range is AUD $90,000 - $130,000. This estimate considers the cost of living in Sydney, the specialized nature of healthcare technology design, and the required skill set.

Benefits:

• Comprehensive health insurance coverage (medical, dental, vision).

• Generous paid time off (PTO), including vacation, sick leave, and public holidays.

• Retirement savings plan (e.g., Superannuation contributions).

• Professional development and training opportunities, including access to conferences and workshops.

• Employee Assistance Program (EAP) for confidential support.

• Potential for performance-based bonuses.

• Opportunities to work on impactful healthcare technology that improves lives.

Working Hours: Standard full-time working hours are typically 40 hours per week. While the role is on-site, ResMed may offer some flexibility in daily start and end times, subject to team coordination and operational needs.

📝 Enhancement Note: Salary estimate is based on publicly available data for UX/UI Designer roles in Sydney, Australia, adjusted for the specific industry (Healthcare Technology) and experience level. Benefits are standard for large, established organizations in Australia, with a focus on employee well-being and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology, Medical Devices, SaaS. ResMed is a global leader in developing digital health solutions for the treatment of sleep apnea, COPD, and other chronic respiratory conditions. Their focus on connected care and data-driven insights makes them a significant player in transforming healthcare delivery.

Company Size: ResMed is a large, established global company with over 9,000 employees worldwide. This size offers stability, resources, and opportunities for career advancement, while still aiming to foster a collaborative and innovative environment.

Founded: ResMed was founded in 1989, bringing decades of experience and innovation in respiratory care and digital health solutions.

Team Structure:

• The UX/UI Designer will join the Provider Diagnostics User Experience team within ResMed's Provider Diagnostics division. This team likely comprises UX Designers, UI Designers, Product Managers, UX Researchers, and potentially UX Writers.

• The team operates with a collaborative, cross-functional model, working closely with Engineering teams responsible for building the software.

• Reporting structure will likely be to a Design Lead or Manager within the Provider Diagnostics UX team. Methodology:

• ResMed emphasizes a user-centered design approach, prioritizing the needs of healthcare providers and patients.

• Data-driven decision-making is core, utilizing insights from user research, product analytics, and AI tools to inform design and product strategy.

• Agile development methodologies are likely employed, fostering iterative design and development cycles.

• A focus on design systems and scalable patterns ensures consistency and efficiency in product development.

Company Website: https://www.resmed.com/

📝 Enhancement Note: ResMed's position as a leader in digital health solutions for chronic respiratory conditions provides a compelling context for a UX/UI Designer. The company's scale suggests robust processes and resources, while the specific team focus on "Provider Diagnostics" indicates a critical operational area within healthcare. The integration of AI tools points to a modern, efficiency-driven design culture.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level (2-5 years of experience), indicating a need for independent contribution and growing ownership of design tasks. The designer is expected to translate established requirements into functional designs and contribute to design systems, moving beyond junior-level execution.

Reporting Structure: The UX/UI Designer will report to a Design Lead or Manager within the Provider Diagnostics UX team. This structure provides mentorship and guidance while allowing for direct contribution to team projects. Collaboration with Product Managers and Engineering leads will be frequent.

Operations Impact: The designer's work directly impacts the operational efficiency of healthcare providers by simplifying complex diagnostic workflows. By creating clear, intuitive interfaces, they enable care teams to make faster, more informed decisions, ultimately improving patient outcomes and reducing administrative burden. This role bridges the gap between technology and critical healthcare operations.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in healthcare technology design, user research, or design system contributions.

• Leadership: Potential to grow into a Senior UX/UI Designer role, taking on more complex projects, mentoring junior designers, and contributing to design strategy.

• Skill Development: Access to training, conferences, and internal workshops to enhance skills in areas like AI-assisted design, advanced prototyping, and accessibility standards.

• Cross-Functional Mobility: Potential to move into Product Management or UX Research roles with demonstrated success and interest.

📝 Enhancement Note: The role offers a clear path for growth within UX/UI design, with opportunities to specialize in a critical industry and potentially move into leadership or related product roles. The emphasis on operational impact in healthcare is a significant aspect of career development for designers in this space.

🌐 Work Environment

Office Type: The role is based on-site at ResMed's Sydney office in Bella Vista, indicating a traditional office-based work environment. This setup facilitates in-person collaboration, team cohesion, and direct mentorship.

Office Location(s): Bella Vista, Sydney, New South Wales, Australia. This location offers access to a major metropolitan hub with amenities and public transport options.

Workspace Context:

• The workspace is designed to foster collaboration, with shared team areas, meeting rooms, and potentially open-plan seating.

• Access to standard office technology, high-performance workstations, and necessary design software licenses (e.g., Figma).

• Opportunities for direct interaction with design team members, product managers, and engineers, encouraging knowledge sharing and problem-solving.

• A professional yet dynamic environment typical of a global technology company.

Work Schedule: The role is full-time, approximately 40 hours per week. While on-site, there may be some flexibility in daily hours, but core working hours are expected to align with team and business needs, particularly for cross-functional collaboration.

📝 Enhancement Note: The on-site requirement suggests a preference for direct team interaction and a structured work environment. The location in Bella Vista, a business district in Sydney, implies a professional setting with typical corporate amenities.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and portfolios. Be prepared to discuss your resume and portfolio highlights.

• Technical Interview: This stage will likely involve a deep dive into your portfolio, discussing your design process, problem-solving approach, and specific project contributions. You may be asked to walk through a case study in detail.

• Design Challenge/Exercise: Candidates may be given a take-home assignment or a live design exercise to assess their skills in areas like problem-solving, user flow creation, or UI design for a specific scenario. Focus on demonstrating your process and rationale.

• Team/Stakeholder Interviews: Interviews with potential team members (other designers, product managers, engineers) to assess collaboration skills, cultural fit, and ability to articulate design decisions.

• Final Interview: Typically with the hiring manager or a senior leader to discuss overall fit, career aspirations, and confirm expectations.

Portfolio Review Tips:

• Curate Strategically: Select projects that best represent your skills relevant to this role, focusing on healthcare, SaaS, or complex enterprise workflows. Prioritize quality over quantity.

• Tell a Story: For each project, clearly articulate the problem, your role, your process (research, ideation, design, testing), the challenges faced, and the impact/outcome of your design. Use visuals effectively.

• Showcase Process: Highlight your thought process, not just the final UI. Include wireframes, user flows, prototypes, and any research or testing artifacts.

• Demonstrate Collaboration: Explain how you worked with cross-functional teams and incorporated feedback.

• Highlight AI Usage: If applicable, showcase how you responsibly used AI tools to enhance your design process or outcomes.

• Accessibility & Inclusivity: Explicitly mention and demonstrate how you applied these principles in your work.

Challenge Preparation:

• Understand the Context: If given a challenge, thoroughly analyze the problem statement and any provided context about ResMed's business or user base.

• Focus on Process: Even if time is limited, clearly outline your approach, assumptions, and key decision points. It’s often more important than a perfectly polished final output.

• Think Aloud: For live exercises, verbalize your thought process, explaining your choices and considerations.

• Consider Constraints: Be mindful of time, scope, and potential technical or business constraints.

📝 Enhancement Note: The interview process will heavily rely on the portfolio. Candidates should prepare to articulate their design journey, decision-making rationale, and collaboration skills, with a specific focus on how their work contributes to operational efficiency in healthcare.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Proficiency in its core features, component systems, and collaboration workflows is expected.

• Prototyping Tools: Beyond Figma, familiarity with tools like InVision, Axure, or Adobe XD for more complex prototyping may be beneficial.

• AI Design Assistants: Practical fluency in tools such as Claude Design, ChatGPT, GitHub Copilot, or Visual Studio Code is explicitly required for ideation, synthesis, and potentially code-related design tasks.

• Design System Tools: Experience with tools for managing and contributing to design systems (e.g., Storybook, Zeroheight, or Figma's component features).

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Google Analytics, Amplitude, Mixpanel, or similar platforms to understand user behavior and inform design decisions.

• Data Visualization Tools: Ability to interpret data presented in dashboards (e.g., Tableau, Power BI) to understand product performance.

CRM & Automation:

• While not a direct design tool, understanding how design impacts CRM (e.g., Salesforce) or marketing automation platforms (e.g., HubSpot) can be advantageous for enterprise SaaS roles.

📝 Enhancement Note: The emphasis on Figma and AI design tools is paramount. This highlights ResMed's commitment to modern, efficient design workflows. Proficiency with these specific tools is a key technical requirement for this role.

👥 Team Culture & Values

Operations Values:

• User-Centered: A deep commitment to understanding and serving the needs of healthcare providers and patients is fundamental.

• Collaboration: A strong emphasis on teamwork across Product, Engineering, Research, and CX to achieve shared goals.

• Innovation: Encouragement to explore new technologies and methodologies, including AI, to improve product and processes.

• Impact: A drive to create solutions that have a tangible, positive impact on healthcare delivery and patient lives.

• Quality & Craftsmanship: A dedication to high-quality design outputs, attention to detail, and adherence to best practices.

• Adaptability: Embracing change and continuous learning in a rapidly evolving digital health landscape.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work seamlessly with product managers, engineers, and researchers, participating actively in team ceremonies and discussions.

• Open Communication: An environment that encourages open dialogue, constructive feedback, and shared problem-solving.

• Data-Informed: Collaboration is often guided by data and user insights, fostering a rational and evidence-based approach to design.

• Agile Mindset: Working in iterative cycles, prioritizing flexibility and responsiveness to feedback and changing requirements.

📝 Enhancement Note: ResMed's culture values impact and innovation, particularly within the healthcare technology sector. The emphasis on collaboration and a user-centered approach, combined with the adoption of AI tools, suggests a progressive and efficient team environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Healthcare Workflows: Designing for intricate, often regulated, healthcare processes requires deep empathy and meticulous attention to detail.

• Balancing User Needs with Business/Technical Constraints: Navigating the tradeoffs between ideal user experiences, technical feasibility, and business objectives.

• Integrating AI Responsibly: Effectively leveraging AI tools to enhance efficiency and creativity without compromising core UX principles or user trust.

• Keeping Pace with Evolving Technology: Staying current with advancements in design tools, methodologies, and AI applications.

• Ensuring Accessibility and Inclusivity: Consistently applying these standards across a diverse user base and complex product suite.

Learning & Development Opportunities:

• Healthcare Design Specialization: Deepen expertise in the unique challenges and opportunities within health tech UX.

• AI in Design: Participate in workshops and projects focused on leveraging AI tools for enhanced design productivity and innovation.

• Design System Development: Contribute to and learn from the evolution of ResMed's design system.

• Cross-Disciplinary Learning: Opportunities to learn from UX researchers, product managers, and engineers to gain a holistic understanding of product development.

• Industry Conferences: Potential for attendance at leading UX and healthcare technology conferences.

📝 Enhancement Note: The role presents challenges inherent to healthcare technology, such as complex workflows and regulatory considerations. Growth opportunities are strong, with pathways for specialization in health tech and AI-assisted design, aligning with industry trends.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex workflow you've simplified through design. What was your process, and what was the impact?" (Focus on process, user empathy, and measurable outcomes.)

• "How do you approach incorporating user research and feedback into your design iterations?" (Highlight your methodology for user-centric design.)

• "Discuss a time you had to balance competing design requirements or constraints. How did you reach a resolution?" (Showcase your problem-solving and decision-making skills.)

• "How do you ensure your designs are accessible and inclusive for all users?" (Detail your understanding and practical application of these principles.)

• "How would you integrate an AI tool like ChatGPT or Claude into your design process for this project?" (Demonstrate practical application of AI for efficiency or ideation.) Company & Culture Questions:

• "What interests you about ResMed and the healthcare technology industry?" (Show genuine interest and research.)

• "How do you contribute to a collaborative team environment?" (Provide examples of teamwork and communication.)

• "What are your thoughts on design systems and their importance in enterprise software?" (Align with ResMed's likely use of design systems.)

• "How do you stay updated on the latest UX/UI trends and technologies?" (Demonstrate a commitment to continuous learning.) Portfolio Presentation Strategy:

• Structure for Impact: Begin with a high-level overview of your strongest project, then dive into details. Clearly state the problem, your role, and the outcome.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) to illustrate your journey. Explain your design decisions at each step.

• Quantify Impact: Where possible, use metrics (e.g., improved task completion time, reduced errors, user satisfaction scores) to demonstrate the success of your designs.

• Be Ready for Deep Dives: Anticipate detailed questions about your process, challenges, and why you made specific design choices.

• Enthusiasm and Clarity: Present with confidence and passion for design and its impact on users.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of user-centered design, problem-solving abilities, collaborative spirit, and practical application of design tools, including AI. Highlighting experience in complex workflows and a commitment to accessibility will be key.

📌 Application Steps

To apply for this operations-focused UX/UI Designer position:

• Submit your application through the ResMed careers portal via the provided URL.

• Curate Your Portfolio: Select 3-5 projects that best showcase your UX/UI process, with a preference for SaaS, enterprise, or healthcare-related work. Ensure each project clearly outlines the problem, your role, your process (including research, ideation, design, and any testing), and the measurable impact.

• Optimize Your Resume: Tailor your resume to highlight keywords from the job description, such as "UX Design," "UI Design," "Interaction Design," "Figma," "SaaS," "Healthcare Workflows," "Accessibility," and "AI Tools." Quantify achievements whenever possible.

• Prepare for a Design Challenge: Research common UX case study formats and practice articulating your design process concisely and effectively. Be ready to discuss how you would approach a problem within the healthcare diagnostics space.

• Research ResMed: Familiarize yourself with ResMed's mission, products (particularly their digital health solutions), and company values. Understand how their work impacts healthcare operations and patient care.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.