UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: PlotBox

Location: Ballymena, County Antrim, Northern Ireland, United Kingdom

Job Type: Full-Time

Category: User Experience (UX) / User Interface (UI) Design

Date Posted: 2026-04-21T23:00:00

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design and develop intuitive, engaging, and visually compelling user experiences across web and mobile platforms, with a specific focus on iOS applications.

• Collaborate closely with Product Managers, developers, and Subject Matter Experts (SMEs) to transform innovative ideas into high-quality design solutions, encompassing the entire design lifecycle from wireframing to polished prototypes.

• Conduct user research, including interviews, surveys, and usability testing, to gather critical insights that will drive informed design decisions and enhance user satisfaction.

• Contribute to the evolution and maintenance of PlotBox's design systems, ensuring consistency and scalability across all digital products and platforms.

📝 Enhancement Note: While the primary role is UX/UI Design, the requirement to travel to North America for tradeshows and prospect meetings suggests a need for strong communication and presentation skills, potentially bridging the gap between design and business development.

📈 Primary Responsibilities

• Design detailed wireframes, user flows, interactive prototypes, and high-fidelity mockups that clearly articulate design concepts and user journeys.

• Partner effectively with Product and development teams throughout the product development lifecycle to deliver seamless and user-centric experiences.

• Execute user research initiatives, including planning and conducting user interviews, surveys, and usability testing sessions to validate design hypotheses and identify areas for improvement.

• Actively participate in design reviews, providing constructive feedback and ensuring designs meet project objectives, technical constraints, and business goals.

• Work closely with front-end developers to ensure the precise implementation of UI designs, adhering to style guides and technical specifications, and troubleshoot any discrepancies.

• Create and maintain comprehensive user personas, customer journey maps, and detailed design documentation to facilitate clear communication and knowledge sharing within the team.

• Support and actively contribute to the growth and refinement of PlotBox's existing design systems and UI kits, ensuring consistency and efficiency.

• Stay abreast of the latest industry trends, emerging UX/UI methodologies, tools, and technologies to continuously enhance design practices and product innovation.

📝 Enhancement Note: The responsibility of creating and maintaining user personas and journeys indicates a strategic approach to understanding the target audience, crucial for effective GTM strategy alignment.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is often preferred for roles of this nature. Candidates with equivalent practical experience will also be considered.

Experience: Minimum of 2 years of professional experience in UX/UI design, demonstrating a strong track record of creating user-centered digital products.

Required Skills:

• Proven expertise in UX methodologies and a solid understanding of UI design principles.

• High proficiency in Figma for wireframing, prototyping, and high-fidelity design creation.

• Demonstrated ability to create clear and effective user flows, wireframes, and interactive prototypes.

• Basic working knowledge of HTML and CSS, enabling effective collaboration with development teams.

• Exceptional attention to detail and strong visual design sensibilities.

Preferred Skills:

• Experience developing and maintaining design systems and UI kits.

• Exposure to AI-powered design tools and an understanding of their potential applications.

• Familiarity with JavaScript and front-end development concepts.

• Practical experience in conducting user research and usability testing.

• Knowledge of iOS design guidelines and best practices.

📝 Enhancement Note: The "Basic knowledge of HTML & CSS" requirement, combined with "Familiarity with JavaScript / front-end development" as a desirable skill, suggests that PlotBox values UX/UI designers who have a foundational understanding of how designs translate into functional code, facilitating smoother collaboration with engineering teams.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 distinct projects that highlight your UX/UI design process, from initial concept to final execution.

• Include case studies demonstrating your ability to solve complex user problems with elegant and effective design solutions.

• Provide examples of wireframes, user flows, interactive prototypes, and high-fidelity mockups that illustrate your design thinking and visual design skills.

• Clearly articulate the user research, testing, and iteration processes undertaken for each project, emphasizing how user feedback influenced design decisions.

Process Documentation:

• Present examples of how you have documented user flows, system interactions, and design specifications.

• Include case studies detailing how you have contributed to or maintained design systems, including UI kits and style guides.

• Provide evidence of how you have collaborated with developers to ensure design fidelity during implementation, including any handover processes.

📝 Enhancement Note: Given the emphasis on design systems and collaboration with developers, candidates should prepare a portfolio that not only showcases aesthetic appeal but also demonstrates a structured design process, a deep understanding of usability principles, and the ability to translate complex requirements into functional and intuitive interfaces.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for UX/UI Designers with 2-5 years of experience in the UK, particularly in Northern Ireland, a competitive salary range would typically fall between £30,000 - £45,000 per annum. This estimate considers the cost of living in Ballymena, the company's industry (SaaS for the death care profession), and the specified experience level.

Benefits:

• Competitive salary package.

• Opportunity to work with a growing technology team and contribute to innovative products.

• Professional development and learning opportunities to stay updated with UX/UI trends.

• Exposure to design systems and potentially AI-powered design tools.

• Potential for travel to North America for professional engagements.

• Standard UK employment benefits (details not specified, but typically include holiday allowance, pension contributions, etc.).

Working Hours: Full-time, typically around 37-40 hours per week. The hybrid work arrangement suggests flexibility, with a portion of the week dedicated to in-office collaboration and the remainder available for remote work.

📝 Enhancement Note: The salary estimate is based on aggregated data from UK job boards and salary aggregators for UX/UI Designers with 2-5 years of experience in similar technology sectors within the UK. Regional adjustments for Northern Ireland have been factored in. Actual compensation may vary based on the candidate's specific qualifications and the company's compensation philosophy.

🎯 Team & Company Context

🏢 Company Culture

Industry: PlotBox operates within the Software-as-a-Service (SaaS) sector, specifically focusing on solutions for the death care profession. This niche industry requires a deep understanding of user needs and a sensitive approach to design.

Company Size: PlotBox is a growing technology company, likely falling into the Small to Medium-sized Enterprise (SME) category. Roles in growing companies often offer opportunities for significant impact and direct collaboration with leadership.

Founded: PlotBox was founded in 2011. This history suggests a stable company with established processes, while its continued growth indicates an innovative and forward-thinking approach.

Team Structure:

• The Technology team is likely composed of various specialists, including Product Managers, Developers (front-end, back-end), QA testers, and UX/UI Designers.

• The UX/UI Designer will report to a Head of Product, Design Lead, or CTO, depending on the current organizational structure.

Methodology:

• PlotBox likely employs agile development methodologies, emphasizing iterative design and development cycles.

• Data-driven decision-making is expected, incorporating user research, analytics, and feedback to refine product features.

• A focus on creating user-friendly and efficient solutions for a specialized market is paramount.

Company Website: https://careers.plotbox.io

📝 Enhancement Note: The company's focus on the death care industry implies a need for designers who can approach sensitive topics with empathy and professionalism, translating complex workflows into user-friendly interfaces without compromising the gravity of the service.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level within the UX/UI design field. It requires independent contribution and the ability to manage design tasks from conception to completion, with an expectation of mentorship for more junior designers or interns in the future.

Reporting Structure: The UX/UI Designer will report to a senior member of the technology or product team, likely a Head of Product, Design Manager, or CTO. This structure provides access to strategic direction while allowing for autonomy in design execution.

Operations Impact: The UX/UI Designer plays a pivotal role in shaping the user experience of PlotBox's software, directly influencing customer adoption, satisfaction, and retention. Effective design translates directly into a more intuitive and efficient platform for the death care profession, impacting the company's market position and revenue potential.

Growth Opportunities:

• Skill Advancement: Opportunities to deepen expertise in UX research methodologies, advanced prototyping techniques, and explore new design tools, including AI-powered solutions.

• Design System Leadership: Potential to take a leading role in the evolution and governance of PlotBox's design system, impacting multiple product lines.

• Cross-functional Specialization: Possibility to gain deeper insights into product management or front-end development through close collaboration, potentially leading to hybrid roles or career pivots.

• Mentorship: As the team grows, opportunities to mentor junior designers and contribute to building a strong design culture.

📝 Enhancement Note: The mention of travel to North America suggests potential for involvement in international market expansion and user acquisition strategies, offering a unique growth path beyond traditional design responsibilities.

🌐 Work Environment

Office Type: PlotBox likely offers a hybrid work environment, balancing the benefits of in-office collaboration with the flexibility of remote work. This setup aims to foster team cohesion while supporting individual productivity.

Office Location(s): The primary office is located in Ballymena, County Antrim, Northern Ireland. This location provides a base for team meetings, collaborative sessions, and company events.

Workspace Context:

• The office environment is expected to be collaborative, with spaces designed for team interaction, brainstorming, and focused work.

• Access to necessary design software and hardware will be provided to facilitate efficient workflow.

• The team culture likely encourages open communication and knowledge sharing among designers, developers, and product managers.

Work Schedule: A standard full-time work schedule, likely around 37-40 hours per week, with flexibility in start and end times, common in hybrid arrangements. This allows for effective coordination with global teams if applicable and accommodates personal needs.

📝 Enhancement Note: The hybrid model implies that candidates should be comfortable with both independent remote work and in-person collaboration, demonstrating strong self-management and communication skills.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with HR or a Talent Acquisition specialist to assess general fit and confirm basic qualifications.

• Technical Interview/Portfolio Review: A more in-depth session with the hiring manager and potentially other designers or product managers. This will involve a detailed walkthrough of your portfolio, focusing on your design process, problem-solving skills, and contributions to previous projects. Be prepared to discuss your rationale behind design decisions and how you handled challenges.

• Design Challenge (Potential): You may be asked to complete a small design exercise or a take-home challenge to assess your practical skills and approach to a specific problem relevant to PlotBox's products.

• Final Interview: A conversation with senior leadership (e.g., CTO, Head of Product) to evaluate cultural fit, strategic thinking, and long-term potential within the company.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best represent your skills and experience relevant to PlotBox's needs.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the challenges you faced, your solutions, and the measurable outcomes or learnings.

• Highlight Process: Emphasize your UX methodology, user research conducted, wireframing, prototyping, and testing phases. Show how your design thinking evolved.

• Showcase Figma Proficiency: Ensure your portfolio clearly demonstrates your expertise in Figma, including complex prototyping and component usage if applicable.

• Visual Appeal: While process is key, ensure your mockups and prototypes are visually polished and professional.

• Tailor to PlotBox: If possible, showcase projects that align with SaaS products or have elements of user-friendliness for specialized industries.

Challenge Preparation:

• Understand the Problem: If given a challenge, thoroughly analyze the requirements and constraints. Ask clarifying questions.

• Focus on Process: Demonstrate your structured approach to problem-solving, even in a limited timeframe. Outline your steps.

• Communicate Clearly: Articulate your thought process and design decisions logically.

• Consider Constraints: Acknowledge any limitations (time, information) and how they might affect your solution.

📝 Enhancement Note: The mention of travel to North America suggests that interviews might be conducted virtually with potential for in-person meetings later in the process. Candidates should be prepared for remote collaboration tools and potentially a more global perspective in design discussions.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, user flows, prototyping, and high-fidelity mockups. Proficiency is a core requirement.

• Design Systems Tools: Experience with tools for creating and managing design systems (e.g., Figma's component libraries, Storybook, Zeroheight) is highly desirable.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools (e.g., InVision, Adobe XD) can be beneficial.

Analytics & Reporting:

• While not a direct responsibility, understanding how to interpret user analytics and A/B testing results (e.g., Google Analytics, Mixpanel, Amplitude) to inform design decisions is advantageous.

CRM & Automation:

• Basic understanding of how CRM systems (e.g., Salesforce, HubSpot) and automation platforms function is useful for context, especially in understanding user data flow and business processes.

📝 Enhancement Note: The emphasis on Figma and design systems indicates a modern design workflow. Candidates should be prepared to discuss their experience with component-based design and maintaining design consistency across a product suite.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of users in the death care profession, ensuring empathy and ease of use.

• Collaboration: A strong emphasis on teamwork between design, product, and engineering to achieve shared goals. Open communication and constructive feedback are key.

• Innovation: A drive to explore new design solutions, tools, and technologies to improve the product and user experience.

• Quality & Detail: A dedication to producing high-quality, polished designs with meticulous attention to detail.

• Efficiency: A focus on creating streamlined workflows and intuitive interfaces that save users time and effort.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work closely with Product Managers to define requirements and Developers to ensure accurate implementation, acting as a bridge between business needs and technical execution.

• Iterative Design Process: A culture of continuous improvement, where designs are shared, reviewed, and iterated upon based on feedback from peers and user testing.

• Knowledge Sharing: Encouraging the sharing of best practices, design trends, and insights within the design and development teams to foster collective learning and growth.

📝 Enhancement Note: The niche industry of death care suggests a culture that values professionalism, discretion, and a genuine desire to help clients navigate a sensitive period. Designers will need to balance user-friendliness with the inherent seriousness of the service.

⚡ Challenges & Growth Opportunities

Challenges:

• Niche Industry Understanding: Gaining a deep understanding of the specific needs, workflows, and sensitivities of the death care profession to design appropriate and effective solutions.

• Balancing Innovation with Usability: Introducing new features or technologies while ensuring the core product remains intuitive and accessible to users who may not be highly tech-savvy.

• Cross-functional Alignment: Effectively communicating design rationale and bridging potential gaps between design visions, product strategy, and technical feasibility.

• Evolving Design Landscape: Staying current with rapid advancements in UX/UI design, AI tools, and platform-specific design guidelines (especially for iOS).

Learning & Development Opportunities:

• Specialized Training: Opportunities to attend industry conferences, workshops, or online courses focused on UX research, interaction design, and specific design tools.

• Design System Contribution: Taking ownership of specific areas within the design system, leading to increased expertise and visibility.

• Mentorship Programs: Potential to be mentored by senior designers or product leaders, or to mentor junior team members.

• Exposure to New Technologies: Working with emerging AI-powered design tools and exploring their application in the PlotBox product suite.

📝 Enhancement Note: The travel requirement to North America presents a unique challenge and opportunity: adapting designs for potentially different market expectations and user behaviors while also gaining exposure to international business practices.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a highly specialized or sensitive industry. How did you approach understanding the user and their needs?" (Focus on empathy, research methods, and tailored solutions).

• "Walk me through a project where user feedback significantly changed your initial design direction. What was the feedback, and how did you pivot?" (Highlight adaptability, user-centricity, and iteration).

Company & Culture Questions:

• "What interests you about PlotBox and our specific market within the death care industry?" (Research PlotBox's mission, values, and product offerings. Show genuine interest in the niche.)

• "How do you contribute to a collaborative team environment, especially in a hybrid work setting?" (Emphasize communication skills, proactivity, and teamwork.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly outline the problem, your specific role and contributions, the design process (research, ideation, prototyping, testing), key decisions, challenges, and outcomes.

• Emphasize Figma: Be ready to demonstrate your Figma workflow, including complex components, auto-layout, prototyping capabilities, and how you maintain design consistency.

• Highlight User Research: Clearly explain the methods used for user research and testing, and how insights informed your design choices.

• Showcase Design System Work: If you have experience, detail your contributions to design systems, including component creation, documentation, and governance.

• Be Prepared for Technical Questions: Anticipate questions about HTML/CSS and front-end development basics, and how your designs translate to code.

📝 Enhancement Note: Given the hybrid nature and potential for international collaboration, practice articulating your design process concisely and clearly, as you may be presenting to a geographically dispersed team.

📌 Application Steps

To apply for this UX/UI Designer position at PlotBox:

• Submit your application through the PlotBox careers portal.

• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate your proficiency in Figma, user-centered design, and experience with web/mobile applications, particularly any experience relevant to SaaS or specialized industries.

• Resume Optimization: Ensure your resume clearly outlines your 2+ years of UX/UI experience, key skills (Figma, wireframing, prototyping, user research), and any experience with HTML/CSS or design systems. Quantify achievements where possible.

• Interview Preparation: Practice walking through your portfolio projects, focusing on your design process, problem-solving approach, and collaboration skills. Prepare to discuss your understanding of the death care industry and PlotBox's role within it.

• Company Research: Thoroughly research PlotBox, its products, and its mission. Understand the unique challenges and opportunities within the death care technology sector.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.