UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: Pavago

Location: Mexico

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: May 24, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• Lead the end-to-end product design lifecycle, encompassing user research, wireframing, interface design, and developer handoffs.

• Focus on understanding user behavior and translating insights into intuitive, conversion-focused digital experiences for web and mobile products.

• Collaborate closely with Product Managers, Engineers, and Stakeholders to ensure the creation of clean, scalable, and user-friendly interfaces.

• Drive improvements in usability, engagement, and conversion rates through data-informed design decisions and iterative refinement.

• Develop and maintain design systems, component libraries, and style guides to ensure consistency across all product touchpoints.

📝 Enhancement Note: This role is positioned as a "Product Designer" rather than a purely visual "UX/UI Designer," emphasizing a strategic approach to problem-solving and business goal alignment alongside user needs. The "U.S. Client Business Hours" requirement suggests a need for significant overlap with U.S. time zones for collaboration.

📈 Primary Responsibilities

• Conduct comprehensive user research, including interviews, surveys, and usability testing, to deeply understand user needs and behaviors.

• Translate research findings into actionable design artifacts such as personas, user journeys, user flows, and product requirements.

• Create low-fidelity wireframes and high-fidelity interactive prototypes to visualize and iterate on product designs and user flows.

• Design modern, responsive user interfaces with a strong emphasis on typography, layout hierarchy, color systems, and interaction consistency.

• Build and maintain robust design systems, component libraries, and style guides to ensure brand consistency and design scalability.

• Ensure all designs adhere to WCAG 2.1 AA accessibility standards, promoting strong usability, clear navigation, and inclusive experiences.

• Collaborate effectively with Product Managers, Engineers, and QA teams, providing detailed design specifications, assets, and interaction documentation for seamless developer handoffs.

• Support developer handoff processes using tools like Figma Dev Mode, Zeplin, or InVision to facilitate efficient implementation.

• Actively participate in design reviews, product feedback cycles, and A/B testing initiatives to continuously improve user flows, onboarding experiences, and feature usability.

• Optimize product conversion performance and user engagement through data analysis and iterative design improvements.

📝 Enhancement Note: The emphasis on "User Research & Product Thinking (Core Focus)" and "Optimization & Continuous Improvement" indicates that this role requires a strategic, data-driven approach to design, moving beyond purely aesthetic considerations to directly impact business objectives.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong educational foundation or equivalent practical experience in Design, Human-Computer Interaction, or a related field is implied.

Experience:

• Minimum of 2 years of dedicated UX/UI or Product Design experience.

• Proven track record of successfully managing the full product design lifecycle.

• Experience working in Agile development environments. Required Skills:

• Design Tools Proficiency: Expert-level command of Figma, Adobe XD, or Sketch for wireframing, prototyping, and UI design.

• User Research & Analysis: Demonstrated ability to conduct and interpret user interviews, surveys, usability testing, and analyze user behavior data using tools like Hotjar, FullStory, or Google Analytics.

• Wireframing & Prototyping: Skilled in creating low-fidelity wireframes, high-fidelity prototypes, and interactive product flows.

• UI Design Principles: Strong understanding of typography, layout hierarchy, color theory, interaction design, and visual consistency.

• Design Systems: Experience in building, maintaining, and scaling design systems, component libraries, and style guides.

• Accessibility Standards: Deep knowledge of WCAG 2.1 AA accessibility guidelines and their practical application in design.

• User-Centered Design: A strong advocate for user needs, balancing them with business goals and technical constraints.

• Product Usability: Expertise in principles of product usability, intuitive navigation, and overall user experience enhancement.

• Responsive Design: Ability to design for and adapt interfaces across various screen sizes and devices (web and mobile).

Preferred Skills:

• SaaS Platform Design: Experience designing complex Software-as-a-Service applications.

• Mobile Application Design: Specific experience designing native mobile applications (iOS/Android).

• E-commerce Product Design: Familiarity with designing user experiences for online retail environments.

• Basic Front-End Understanding: Familiarity with HTML/CSS to better collaborate with developers and understand implementation constraints.

• Analytics & User Testing Platforms: Experience with a broader range of analytics tools and dedicated user testing platforms.

• Large-Scale Design Systems: Experience contributing to or managing very large, complex design systems.

📝 Enhancement Note: The "Must-Have" requirements heavily emphasize practical skills and a portfolio demonstrating problem-solving. Preferred skills suggest a desire for candidates with experience in specific, often complex, digital product domains.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 2 years of UX/UI or Product Design work.

• Evidence of strong UX thinking and a user-centered design methodology.

• Demonstrations of product problem-solving capabilities, detailing the challenges and your design solutions.

• High-quality UI execution across various projects, reflecting modern design aesthetics and usability.

• Case studies detailing the end-to-end design process, from initial research and wireframing to final UI and developer handoff. Process Documentation:

• Case studies should clearly outline the user research conducted, including methodologies used (e.g., user interviews, surveys, usability testing).

• Wireframes, user flows, and interactive prototypes should be presented to illustrate the design iteration process.

• Documentation of design system components, style guides, and how they ensure consistency.

• Examples of how accessibility standards (WCAG 2.1 AA) were integrated into the design process.

• Clear explanations of developer handoff procedures and collaboration with engineering teams.

• Evidence of participation in A/B testing or other optimization initiatives with measurable results.

📝 Enhancement Note: The portfolio is critical, needing to go beyond just visual examples to demonstrate a strategic, process-driven approach to design, including research, iteration, collaboration, and measurable impact.

💵 Compensation & Benefits

Salary Range:

For a mid-level UX/UI Designer in Mexico with 2-5 years of experience, working remotely for a U.S. client, the estimated annual salary range is between MXN $400,000 to $750,000. This estimate is based on research of typical salaries for similar roles in Mexico, considering the premium often paid for remote roles supporting U.S. business hours and client bases.

Benefits:

• Full-Time Employment: Standard benefits associated with full-time roles.

• Remote Work Flexibility: Opportunity to work from anywhere within Mexico.

• U.S. Client Collaboration: Exposure to international projects and business practices.

• Professional Development: Opportunity to shape design systems and influence product direction.

• Growth Path: Clear potential for advancement into Senior Product Designer, UX Lead, or Product Design Manager roles.

Working Hours:

• Full-time position, approximately 40 hours per week.

• Requirement to align with U.S. Client Business Hours, necessitating flexibility for sprint reviews, launches, and developer handoffs, likely requiring significant overlap with Eastern or Pacific Time zones.

📝 Enhancement Note: The salary range is an estimate for the Mexican market, adjusted upwards due to the remote nature and U.S. client requirement. The "U.S. Client Business Hours" is a crucial aspect of the work arrangement that significantly impacts daily scheduling.

🎯 Team & Company Context

🏢 Company Culture

Industry: Staffing & Consulting / Technology Services (Pavago acts as a bridge for companies to hire talent globally)

Company Size: Pavago is likely a medium-sized company (50-200 employees) specializing in talent acquisition and remote team solutions. The client company hiring for this role could range significantly in size from startup to enterprise.

Founded: Pavago was founded in 2017, indicating a company with established experience in the remote work and global talent acquisition space.

Team Structure:

• The UX/UI Designer will be part of a product team within the client company, likely comprising Product Managers, Engineers (Front-end and Back-end), and QA Testers.

• Reporting will be to a Product Manager or potentially a Design Lead within the client organization.

• Close cross-functional collaboration is expected with engineering for handoffs and product management for requirements and strategy. Methodology:

• Agile development methodologies are implied, with regular sprint reviews and feedback cycles.

• Data-driven decision-making is a core component, utilizing analytics tools and A/B testing for optimization.

• A strong emphasis on user-centered design principles guides the product development process.

Company Website: https://pavago.co/

📝 Enhancement Note: Pavago is a talent solutions provider. This role is with one of their clients, meaning the specific company culture, team structure, and day-to-day operations will depend on the end client. The description focuses on the client's needs.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer. It requires independent contribution and ownership of design tasks, with a focus on solving complex problems and driving product outcomes. The responsibilities extend beyond task execution to include strategic thinking about user flows, product usability, and conversion optimization.

Reporting Structure: The designer will report to a Product Manager or potentially a Design Lead within the client company. They will work collaboratively with engineers and other stakeholders.

Operations Impact: The designer's impact is directly tied to improving product usability, user satisfaction, engagement, and conversion rates. This has a direct effect on key business metrics and revenue generation through enhanced user experience and adoption.

Growth Opportunities:

• Senior Product Designer: Progression to a more senior role with increased responsibility for complex projects, mentorship, and strategic design input.

• UX Lead: Opportunity to lead a team of designers, define design strategy, and oversee the design process for multiple products or features.

• Product Design Manager: Advancement into a management role, focusing on team leadership, hiring, performance management, and setting the overall design vision for the product.

• Specialization: Deepen expertise in specific areas like design systems, user research, or accessibility.

📝 Enhancement Note: The provided "Why This Role Stands Out" section explicitly outlines a clear growth path, indicating a structured approach to career development within the client organization.

🌐 Work Environment

Office Type: This is a fully remote position, meaning there is no physical office requirement. The "U.S. Client Business Hours" implies a need for a dedicated home office setup conducive to regular video conferencing and focused work.

Office Location(s): Remote within Mexico.

Workspace Context:

• Collaborative Environment: While remote, the role emphasizes close collaboration with Product Managers and Engineers, requiring strong communication and virtual teamwork skills.

• Tools & Technology: Access to essential design and collaboration tools (Figma, etc.) will be provided or expected to be utilized effectively.

• Operations Team Interaction: Regular interaction with cross-functional teams through virtual meetings, design reviews, and collaborative sessions.

Work Schedule:

• Full-time (approx. 40 hours/week).

• Significant flexibility is required to overlap with U.S. business hours for meetings, sprint reviews, and developer handoffs. This might mean adjusting daily start/end times or occasionally working outside standard Mexican business hours.

📝 Enhancement Note: The "U.S. Client Business Hours" is a key defining factor of the work environment, requiring adaptability in scheduling to ensure effective collaboration across time zones.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Phone Screen: A brief call to assess basic qualifications, interest, and cultural fit.

2. Video Interview with Recruiter: A more in-depth discussion about experience and suitability for the role.

3. Portfolio Review + Practical Task: This is a critical stage. Candidates will present their portfolio, discussing their process and problem-solving skills. A practical design task (e.g., designing a 3-screen onboarding flow) will be assigned, likely to be completed within a set timeframe.

4. Client Interview: An interview with the hiring manager and potentially key stakeholders (Product Manager, Lead Engineer) from the client company to assess technical skills, strategic thinking, and team fit.

5. Offer & Background Verification: The final stage, leading to a job offer upon successful completion of background checks.

Portfolio Review Tips:

• Tell a Story: For each project, clearly articulate the problem you were solving, your role, your process, the challenges encountered, and the outcomes achieved.

• Showcase Process: Go beyond final screens. Include wireframes, user flows, research insights, and iteration examples to demonstrate your thinking.

• Highlight Impact: Quantify results whenever possible. Use metrics like improved conversion rates, reduced friction, or increased user satisfaction.

• Tailor to Role: Emphasize projects that demonstrate experience with web/mobile products, responsive design, design systems, and accessibility, aligning with the job description.

• Be Prepared for Questions: Anticipate questions about your design decisions, how you handle feedback, and how you collaborate with cross-functional teams.

Challenge Preparation:

• Understand the Prompt: Thoroughly read and understand the design task. Clarify any ambiguities before starting.

• Time Management: Allocate your time wisely across research (if applicable), ideation, wireframing, UI design, and presentation preparation.

• Focus on Core Requirements: Prioritize the essential elements of the task. For an onboarding flow, focus on clarity, user guidance, and key actions.

• Communicate Your Process: Be ready to explain your rationale for design choices, even for a short task.

• Deliverable Format: Understand the expected deliverable format (e.g., Figma file, PDF presentation).

📝 Enhancement Note: The portfolio review and practical task are highlighted as key components, underscoring the need for candidates to have a strong, well-documented portfolio and the ability to perform under a timed design challenge.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly mentioned and expected to be used for wireframing, prototyping, UI design, and developer handoffs (Dev Mode). This is the core design tool.

• Adobe XD / Sketch: Considered strong alternatives or complementary tools for wireframing and prototyping.

• Zeplin / InVision: Mentioned as tools that can support developer handoff processes, indicating potential use or familiarity.

Analytics & Reporting:

• Hotjar / FullStory: Expected for analyzing user behavior, session recordings, and heatmaps to inform design decisions.

• Google Analytics: Standard tool for tracking website traffic, user engagement, and conversion metrics.

CRM & Automation: While not directly mentioned, familiarity with CRM systems (e.g., Salesforce, HubSpot) could be beneficial for understanding customer journeys and business goals, though not a primary requirement for this design role.

Integration & Collaboration:

• Collaboration Platforms: Proficiency with tools like Slack, Zoom, Microsoft Teams for daily communication and virtual meetings.

• Project Management Tools: Familiarity with Agile tools like Jira or Asana for tracking tasks and progress.

📝 Enhancement Note: Figma is the central tool. Experience with user behavior analytics tools (Hotjar, FullStory) and general web analytics (Google Analytics) is crucial for the "Product Thinking" aspect of the role.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs is paramount. Designs should prioritize usability and user satisfaction.

• Data-Driven Decisions: Reliance on analytics, user research, and A/B testing to inform design choices and measure impact.

• Collaboration & Communication: Openness to feedback, active participation in team discussions, and clear communication with cross-functional partners.

• Efficiency & Scalability: Designing solutions that are not only functional and user-friendly but also scalable and maintainable through robust design systems.

• Continuous Improvement: A mindset of iterating, learning, and proactively seeking ways to enhance product experiences and business outcomes.

Collaboration Style:

• Agile & Iterative: Working in short cycles, with regular feedback loops and adapting designs based on new information or testing results.

• Cross-Functional Integration: Seamless collaboration with Product Managers (for strategy and requirements) and Engineers (for implementation and feasibility).

• Constructive Feedback: Willingness to both give and receive constructive criticism during design reviews and team discussions.

• Knowledge Sharing: Contributing to shared design resources and best practices within the team.

📝 Enhancement Note: The emphasis on "Product Thinking," "Optimization," and "Continuous Improvement" suggests a culture that values design's direct contribution to business success, not just aesthetics.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively reconciling competing demands from user desires, business objectives, and technical constraints.

• Remote Collaboration Across Time Zones: Maintaining seamless communication and effective teamwork while working remotely with a team distributed across different time zones (specifically U.S. hours).

• Maintaining Design Consistency: Ensuring a cohesive user experience across evolving web and mobile platforms, especially as the product scales and design systems grow.

• Translating Complex Data into Simple Interfaces: Designing intuitive user experiences for potentially complex functionalities or data-heavy applications.

• Impact Measurement: Clearly demonstrating the quantifiable impact of design decisions on key business metrics (usability, engagement, conversion).

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to deepen expertise in areas like user research methodologies, advanced prototyping, or interaction design.

• Design System Mastery: Contributing to and potentially leading the evolution of comprehensive design systems.

• Product Strategy Involvement: Gaining deeper insights into product strategy and how design contributes to overall business success.

• Cross-Functional Collaboration: Enhancing skills in working with product management and engineering teams.

• Career Advancement: Clear pathways to senior, lead, and management roles within product design.

📝 Enhancement Note: The challenges highlight the strategic and collaborative demands of the role, while growth opportunities point towards significant career progression within the product design field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs with business requirements. How did you approach it, and what was the outcome?" (Focus on your process: research, stakeholder alignment, trade-offs, and results.)

• "How do you ensure your designs are accessible to all users? Can you walk us through your process for incorporating WCAG standards?" (Highlight specific techniques, tools, and standards.)

• "Explain your approach to building or maintaining a design system. What are the key components, and how do you ensure adoption?" (Discuss scalability, component libraries, style guides, and collaboration.)

• "How do you measure the success of your designs? Can you provide an example where your design significantly improved a key metric like conversion or engagement?" (Be ready with specific KPIs, data, and case study examples.) Company & Culture Questions:

• "What interests you about Pavago and this specific role with one of our clients?" (Research Pavago's mission and the client's product/industry if possible.)

• "How do you approach collaboration with Product Managers and Engineers? Can you give an example of a successful collaboration?" (Emphasize communication, feedback, and shared goals.)

• "How do you stay updated on the latest UX/UI trends and best practices?" (Showcase your commitment to continuous learning.)

• "Describe your experience working with U.S. business hours and in a remote-first environment." (Discuss your time management, communication strategies, and flexibility.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, follow a clear story arc: Problem -> Your Role -> Process -> Solution -> Outcome.

• Be Concise and Focused: Highlight the most impactful aspects of your projects. Avoid getting bogged down in minor details.

• Show, Don't Just Tell: Use visuals effectively – wireframes, user flows, prototypes, and final UIs. Explain why you made certain decisions.

• Quantify Impact: Use data and metrics to demonstrate the effectiveness of your designs.

• Prepare for Questions: Anticipate questions about your process, decision-making, and how you handle challenges.

📝 Enhancement Note: The interview preparation advice focuses on demonstrating strategic thinking, process rigor, and the ability to articulate design's impact on business goals, aligning with the role's emphasis on "Product Thinking."

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on Workable.

• Curate Your Portfolio: Select 2-3 of your strongest projects that best represent your UX/UI and Product Design skills, focusing on those demonstrating end-to-end ownership, problem-solving, and measurable impact. Ensure each case study clearly outlines the problem, your process, your role, and the results.

• Tailor Your Resume: Highlight keywords from the job description such as "Figma," "User Research," "Prototyping," "Design Systems," "Accessibility," and "Product Design." Quantify your achievements and experience where possible.

• Practice Your Portfolio Presentation: Rehearse walking through your selected projects, articulating your design process, rationale, and outcomes. Be prepared to discuss the practical task and how you would approach it.

• Research Pavago and the Client: Understand Pavago's business model. If any information about the client company is available, research their product, industry, and any known challenges or opportunities you can address during the interview.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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