UX/UI Designer

Pavago
Full-time

📍 Job Overview

Job Title: UX/UI Designer

Company: Pavago

Location: Mexico

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: May 24, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote

🚀 Role Summary

  • Lead the end-to-end product design lifecycle, encompassing user research, wireframing, interface design, and developer handoffs.

  • Focus on understanding user behavior and translating insights into intuitive, conversion-focused digital experiences for web and mobile products.

  • Collaborate closely with Product Managers, Engineers, and Stakeholders to ensure the creation of clean, scalable, and user-friendly interfaces.

  • Drive improvements in usability, engagement, and conversion rates through data-informed design decisions and iterative refinement.

  • Develop and maintain design systems, component libraries, and style guides to ensure consistency across all product touchpoints.

📝 Enhancement Note: This role is positioned as a "Product Designer" rather than a purely visual "UX/UI Designer," emphasizing a strategic approach to problem-solving and business goal alignment alongside user needs. The "U.S. Client Business Hours" requirement suggests a need for significant overlap with U.S. time zones for collaboration.

📈 Primary Responsibilities

  • Conduct comprehensive user research, including interviews, surveys, and usability testing, to deeply understand user needs and behaviors.

  • Translate research findings into actionable design artifacts such as personas, user journeys, user flows, and product requirements.

  • Create low-fidelity wireframes and high-fidelity interactive prototypes to visualize and iterate on product designs and user flows.

  • Design modern, responsive user interfaces with a strong emphasis on typography, layout hierarchy, color systems, and interaction consistency.

  • Build and maintain robust design systems, component libraries, and style guides to ensure brand consistency and design scalability.

  • Ensure all designs adhere to WCAG 2.1 AA accessibility standards, promoting strong usability, clear navigation, and inclusive experiences.

  • Collaborate effectively with Product Managers, Engineers, and QA teams, providing detailed design specifications, assets, and interaction documentation for seamless developer handoffs.

  • Support developer handoff processes using tools like Figma Dev Mode, Zeplin, or InVision to facilitate efficient implementation.

  • Actively participate in design reviews, product feedback cycles, and A/B testing initiatives to continuously improve user flows, onboarding experiences, and feature usability.

  • Optimize product conversion performance and user engagement through data analysis and iterative design improvements.

📝 Enhancement Note: The emphasis on "User Research & Product Thinking (Core Focus)" and "Optimization & Continuous Improvement" indicates that this role requires a strategic, data-driven approach to design, moving beyond purely aesthetic considerations to directly impact business objectives.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong educational foundation or equivalent practical experience in Design, Human-Computer Interaction, or a related field is implied.

Experience:

  • Minimum of 2 years of dedicated UX/UI or Product Design experience.

  • Proven track record of successfully managing the full product design lifecycle.

Required Skills:

  • Design Tools Proficiency: Expert-level command of Figma, Adobe XD, or Sketch for wireframing, prototyping, and UI design.

  • User Research & Analysis: Demonstrated ability to conduct and interpret user interviews, surveys, usability testing, and analyze user behavior data using tools like Hotjar, FullStory, or Google Analytics.

  • Wireframing & Prototyping: Skilled in creating low-fidelity wireframes, high-fidelity prototypes, and interactive product flows.

  • UI Design Principles: Strong understanding of typography, layout hierarchy, color theory, interaction design, and visual consistency.

  • Design Systems: Experience in building, maintaining, and scaling design systems, component libraries, and style guides.

  • Accessibility Standards: Deep knowledge of WCAG 2.1 AA accessibility guidelines and their practical application in design.

  • User-Centered Design: A strong advocate for user needs, balancing them with business goals and technical constraints.

  • Product Usability: Expertise in principles of product usability, intuitive navigation, and overall user experience enhancement.

  • Responsive Design: Ability to design for and adapt interfaces across various screen sizes and devices (web and mobile).

Preferred Skills:

  • SaaS Platform Design: Experience designing complex Software-as-a-Service applications.

  • Mobile Application Design: Specific experience designing native mobile applications (iOS/Android).

  • E-commerce Product Design: Familiarity with designing user experiences for online retail environments.

  • Basic Front-End Understanding: Familiarity with HTML/CSS to better collaborate with developers and understand implementation constraints.

  • Analytics & User Testing Platforms: Experience with a broader range of analytics tools and dedicated user testing platforms.

  • Large-Scale Design Systems: Experience contributing to or managing very large, complex design systems.

📝 Enhancement Note: The "Must-Have" requirements heavily emphasize practical skills and a portfolio demonstrating problem-solving. Preferred skills suggest a desire for candidates with experience in specific, often complex, digital product domains.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A comprehensive portfolio showcasing a minimum of 2 years of UX/UI or Product Design work.

  • Evidence of strong UX thinking and a user-centered design methodology.

  • Demonstrations of product problem-solving capabilities, detailing the challenges and your design solutions.

  • High-quality UI execution across various projects, reflecting modern design aesthetics and usability.

Process Documentation:

  • Case studies should clearly outline the user research conducted, including methodologies used (e.g., user interviews, surveys, usability testing).

  • Wireframes, user flows, and interactive prototypes should be presented to illustrate the design iteration process.

  • Documentation of design system components, style guides, and how they ensure consistency.

  • Examples of how accessibility standards (WCAG 2.1 AA) were integrated into the design process.

  • Clear explanations of developer handoff procedures and collaboration with engineering teams.

  • Evidence of participation in A/B testing or other optimization initiatives with measurable results.

📝 Enhancement Note: The portfolio is critical, needing to go beyond just visual examples to demonstrate a strategic, process-driven approach to design, including research, iteration, collaboration, and measurable impact.

💵 Compensation & Benefits

Salary Range:

For a mid-level UX/UI Designer in Mexico with 2-5 years of experience, working remotely for a U.S. client, the estimated annual salary range is between MXN $400,000 to $750,000. This estimate is based on research of typical salaries for similar roles in Mexico, considering the premium often paid for remote roles supporting U.S. business hours and client bases.

Benefits:

  • Full-Time Employment: Standard benefits associated with full-time roles.

  • Remote Work Flexibility: Opportunity to work from anywhere within Mexico.

  • U.S. Client Collaboration: Exposure to international projects and business practices.

  • Professional Development: Opportunity to shape design systems and influence product direction.

  • Growth Path: Clear potential for advancement into Senior Product Designer, UX Lead, or Product Design Manager roles.

Working Hours:

  • Full-time position, approximately 40 hours per week.

  • Requirement to align with U.S. Client Business Hours, necessitating flexibility for sprint reviews, launches, and developer handoffs, likely requiring significant overlap with Eastern or Pacific Time zones.

📝 Enhancement Note: The salary range is an estimate for the Mexican market, adjusted upwards due to the remote nature and U.S. client requirement. The "U.S. Client Business Hours" is a crucial aspect of the work arrangement that significantly impacts daily scheduling.

🎯 Team & Company Context

🏢 Company Culture

Industry: Staffing & Consulting / Technology Services (Pavago acts as a bridge for companies to hire talent globally)

Company Size: Pavago is likely a medium-sized company (50-200 employees) specializing in talent acquisition and remote team solutions. The client company hiring for this role could range significantly in size from startup to enterprise.

Founded: Pavago was founded in 2017, indicating a company with established experience in the remote work and global talent acquisition space.

Team Structure:

  • The UX/UI Designer will be part of a product team within the client company, likely comprising Product Managers, Engineers (Front-end and Back-end), and QA Testers.

  • Reporting will be to a Product Manager or potentially a Design Lead within the client organization.

Methodology:

  • Agile development methodologies are implied, with regular sprint reviews and feedback cycles.

  • Data-driven decision-making is a core component, utilizing analytics tools and A/B testing for optimization.

  • A strong emphasis on user-centered design principles guides the product development process.

Company Website: https://pavago.co/

📝 Enhancement Note: Pavago is a talent solutions provider. This role is with one of their clients, meaning the specific company culture, team structure, and day-to-day operations will depend on the end client. The description focuses on the client's needs.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer. It requires independent contribution and ownership of design tasks, with a focus on solving complex problems and driving product outcomes. The responsibilities extend beyond task execution to include strategic thinking about user flows, product usability, and conversion optimization.

Reporting Structure: The designer will report to a Product Manager or potentially a Design Lead within the client company. They will work collaboratively with engineers and other stakeholders.

Operations Impact: The designer's impact is directly tied to improving product usability, user satisfaction, engagement, and conversion rates. This has a direct effect on key business metrics and revenue generation through enhanced user experience and adoption.

Growth Opportunities:

  • Senior Product Designer: Progression to a more senior role with increased responsibility for complex projects, mentorship, and strategic design input.

  • UX Lead: Opportunity to lead a team of designers, define design strategy, and oversee the design process for multiple products or features.

  • Product Design Manager: Advancement into a management role, focusing on team leadership, hiring, performance management, and setting the overall design vision for the product.

  • Specialization: Deepen expertise in specific areas like design systems, user research, or accessibility.

📝 Enhancement Note: The provided "Why This Role Stands Out" section explicitly outlines a clear growth path, indicating a structured approach to career development within the client organization.

🌐 Work Environment

Office Type: This is a fully remote position, meaning there is no physical office requirement. The "U.S. Client Business Hours" implies a need for a dedicated home office setup conducive to regular video conferencing and focused work.

Office Location(s): Remote within Mexico.

Workspace Context:

  • Collaborative Environment: While remote, the role emphasizes close collaboration with Product Managers and Engineers, requiring strong communication and virtual teamwork skills.

  • Tools & Technology: Access to essential design and collaboration tools (Figma, etc.) will be provided or expected to be utilized effectively.

  • Operations Team Interaction: Regular interaction with cross-functional teams through virtual meetings, design reviews, and collaborative sessions.

Work Schedule:

  • Full-time (approx. 40 hours/week).

  • Significant flexibility is required to overlap with U.S. business hours for meetings, sprint reviews, and developer handoffs. This might mean adjusting daily start/end times or occasionally working outside standard Mexican business hours.

📝 Enhancement Note: The "U.S. Client Business Hours" is a key defining factor of the work environment, requiring adaptability in scheduling to ensure effective collaboration across time zones.

📄 Application & Portfolio Review Process

Interview Process:

  1. Initial Phone Screen: A brief call to assess basic qualifications, interest, and cultural fit.

  2. Video Interview with Recruiter: A more in-depth discussion about experience and suitability for the role.

  3. Portfolio Review + Practical Task: This is a critical stage. Candidates will present their portfolio, discussing their process and problem-solving skills. A practical design task (e.g., designing a 3-screen onboarding flow) will be assigned, likely to be completed within a set timeframe.

  4. Client Interview: An interview with the hiring manager and potentially key stakeholders (Product Manager, Lead Engineer) from the client company to assess technical skills, strategic thinking, and team fit.

  5. Offer & Background Verification: The final stage, leading to a job offer upon successful completion of background checks.

Portfolio Review Tips:

  • Tell a Story: For each project, clearly articulate the problem you were solving, your role, your process, the challenges encountered, and the outcomes achieved.

  • Showcase Process: Go beyond final screens. Include wireframes, user flows, research insights, and iteration examples to demonstrate your thinking.

  • Highlight Impact: Quantify results whenever possible. Use metrics like improved conversion rates, reduced friction, or increased user satisfaction.

  • Tailor to Role: Emphasize projects that demonstrate experience with web/mobile products, responsive design, design systems, and accessibility, aligning with the job description.

  • Be Prepared for Questions: Anticipate questions about your design decisions, how you handle feedback, and how you collaborate with cross-functional teams.

Challenge Preparation:

  • Understand the Prompt: Thoroughly read and understand the design task. Clarify any ambiguities before starting.

  • Time Management: Allocate your time wisely across research (if applicable), ideation, wireframing, UI design, and presentation preparation.

  • Focus on Core Requirements: Prioritize the essential elements of the task. For an onboarding flow, focus on clarity, user guidance, and key actions.

  • Communicate Your Process: Be ready to explain your rationale for design choices, even for a short task.

  • Deliverable Format: Understand the expected deliverable format (e.g., Figma file, PDF presentation).

📝 Enhancement Note: The portfolio review and practical task are highlighted as key components, underscoring the need for candidates to have a strong, well-documented portfolio and the ability to perform under a timed design challenge.

🛠 Tools & Technology Stack

Primary Tools:

  • Figma: Explicitly mentioned and expected to be used for wireframing, prototyping, UI design, and developer handoffs (Dev Mode). This is the core design tool.

  • Adobe XD / Sketch: Considered strong alternatives or complementary tools for wireframing and prototyping.

  • Zeplin / InVision: Mentioned as tools that can support developer handoff processes, indicating potential use or familiarity.

Analytics & Reporting:

  • Hotjar / FullStory: Expected for analyzing user behavior, session recordings, and heatmaps to inform design decisions.

  • Google Analytics: Standard tool for tracking website traffic, user engagement, and conversion metrics.

CRM & Automation: While not directly mentioned, familiarity with CRM systems (e.g., Salesforce, HubSpot) could be beneficial for understanding customer journeys and business goals, though not a primary requirement for this design role.

Integration & Collaboration:

  • Collaboration Platforms: Proficiency with tools like Slack, Zoom, Microsoft Teams for daily communication and virtual meetings.

  • Project Management Tools: Familiarity with Agile tools like Jira or Asana for tracking tasks and progress.

📝 Enhancement Note: Figma is the central tool. Experience with user behavior analytics tools (Hotjar, FullStory) and general web analytics (Google Analytics) is crucial for the "Product Thinking" aspect of the role.

👥 Team Culture & Values

Operations Values:

  • User-Centricity: A deep commitment to understanding and serving user needs is paramount. Designs should prioritize usability and user satisfaction.

  • Data-Driven Decisions: Reliance on analytics, user research, and A/B testing to inform design choices and measure impact.

  • Collaboration & Communication: Openness to feedback, active participation in team discussions, and clear communication with cross-functional partners.

  • Efficiency & Scalability: Designing solutions that are not only functional and user-friendly but also scalable and maintainable through robust design systems.

  • Continuous Improvement: A mindset of iterating, learning, and proactively seeking ways to enhance product experiences and business outcomes.

Collaboration Style:

  • Agile & Iterative: Working in short cycles, with regular feedback loops and adapting designs based on new information or testing results.

  • Cross-Functional Integration: Seamless collaboration with Product Managers (for strategy and requirements) and Engineers (for implementation and feasibility).

  • Constructive Feedback: Willingness to both give and receive constructive criticism during design reviews and team discussions.

  • Knowledge Sharing: Contributing to shared design resources and best practices within the team.

📝 Enhancement Note: The emphasis on "Product Thinking," "Optimization," and "Continuous Improvement" suggests a culture that values design's direct contribution to business success, not just aesthetics.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing User Needs with Business Goals: Effectively reconciling competing demands from user desires, business objectives, and technical constraints.

  • Remote Collaboration Across Time Zones: Maintaining seamless communication and effective teamwork while working remotely with a team distributed across different time zones (specifically U.S. hours).

  • Maintaining Design Consistency: Ensuring a cohesive user experience across evolving web and mobile platforms, especially as the product scales and design systems grow.

  • Translating Complex Data into Simple Interfaces: Designing intuitive user experiences for potentially complex functionalities or data-heavy applications.

  • Impact Measurement: Clearly demonstrating the quantifiable impact of design decisions on key business metrics (usability, engagement, conversion).

Learning & Development Opportunities:

  • Advanced Design Skills: Opportunities to deepen expertise in areas like user research methodologies, advanced prototyping, or interaction design.

  • Design System Mastery: Contributing to and potentially leading the evolution of comprehensive design systems.

  • Product Strategy Involvement: Gaining deeper insights into product strategy and how design contributes to overall business success.

  • Cross-Functional Collaboration: Enhancing skills in working with product management and engineering teams.

  • Career Advancement: Clear pathways to senior, lead, and management roles within product design.

📝 Enhancement Note: The challenges highlight the strategic and collaborative demands of the role, while growth opportunities point towards significant career progression within the product design field.

💡 Interview Preparation

Strategy Questions:

  • "Describe a time you had to balance conflicting user needs with business requirements. How did you approach it, and what was the outcome?" (Focus on your process: research, stakeholder alignment, trade-offs, and results.)

  • "How do you ensure your designs are accessible to all users? Can you walk us through your process for incorporating WCAG standards?" (Highlight specific techniques, tools, and standards.)

  • "Explain your approach to building or maintaining a design system. What are the key components, and how do you ensure adoption?" (Discuss scalability, component libraries, style guides, and collaboration.)

Company & Culture Questions:

  • "What interests you about Pavago and this specific role with one of our clients?" (Research Pavago's mission and the client's product/industry if possible.)

  • "How do you approach collaboration with Product Managers and Engineers? Can you give an example of a successful collaboration?" (Emphasize communication, feedback, and shared goals.)

  • "How do you stay updated on the latest UX/UI trends and best practices?" (Showcase your commitment to continuous learning.)

Portfolio Presentation Strategy:

  • Structure Your Narrative: For each case study, follow a clear story arc: Problem -> Your Role -> Process -> Solution -> Outcome.

  • Be Concise and Focused: Highlight the most impactful aspects of your projects. Avoid getting bogged down in minor details.

  • Show, Don't Just Tell: Use visuals effectively – wireframes, user flows, prototypes, and final UIs. Explain why you made certain decisions.

  • Quantify Impact: Use data and metrics to demonstrate the effectiveness of your designs.

  • Prepare for Questions: Anticipate questions about your process, decision-making, and how you handle challenges.

📝 Enhancement Note: The interview preparation advice focuses on demonstrating strategic thinking, process rigor, and the ability to articulate design's impact on business goals, aligning with the role's emphasis on "Product Thinking."

📌 Application Steps

To apply for this operations position:

  • Submit your application through the provided application link on Workable.

  • Curate Your Portfolio: Select 2-3 of your strongest projects that best represent your UX/UI and Product Design skills, focusing on those demonstrating end-to-end ownership, problem-solving, and measurable impact. Ensure each case study clearly outlines the problem, your process, your role, and the results.

  • Tailor Your Resume: Highlight keywords from the job description such as "Figma," "User Research," "Prototyping," "Design Systems," "Accessibility," and "Product Design." Quantify your achievements and experience where possible.

  • Practice Your Portfolio Presentation: Rehearse walking through your selected projects, articulating your design process, rationale, and outcomes. Be prepared to discuss the practical task and how you would approach it.

  • Research Pavago and the Client: Understand Pavago's business model. If any information about the client company is available, research their product, industry, and any known challenges or opportunities you can address during the interview.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Application Requirements

Requires 2+ years of UX/UI or Product Design experience with a strong portfolio demonstrating problem-solving and high-quality execution. Proficiency in Figma, Adobe XD, or Sketch and a deep understanding of accessibility and usability principles are essential.