UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: EssilorLuxottica Group

Location: London, England, United Kingdom

Job Type: Full-time

Category: User Experience / User Interface Design

Date Posted: 2026-09-25

Experience Level: Mid-level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design and optimize user journeys across multiple e-commerce platforms (Vision Direct, Lensbest, Lenstore) to enhance acquisition, conversion, and retention metrics.

• Lead A/B testing initiatives and leverage data-driven insights to champion continuous improvement in user experience and interface design.

• Collaborate closely with cross-functional teams, including developers, product owners, and analysts, within an Agile framework to deliver high-quality, user-centric digital solutions.

• Develop and maintain scalable UX frameworks to ensure consistency, streamline workflows, and foster efficient product development cycles.

📝 Enhancement Note: This role is positioned within the GTM (Go-To-Market) operations, specifically focusing on the digital customer experience that directly impacts revenue through e-commerce platforms. The emphasis on acquisition, conversion, and retention highlights the critical link between UX/UI design and business performance, a key concern for Revenue Operations.

📈 Primary Responsibilities

• Design, prototype, and validate optimized user journeys for e-commerce platforms, considering multi-brand and multi-market strategies.

• Lead and analyze A/B testing experiments to identify opportunities for UX/UI enhancements that drive measurable business outcomes.

• Champion user-centered design best practices throughout the entire product lifecycle, ensuring alignment with brand consistency and strategic objectives.

• Actively participate in Agile sprints, collaborating effectively with developers, product owners, and analysts to translate design concepts into functional, high-quality digital products.

• Create responsive and accessible prototypes using Figma, meticulously embedding localization and usability principles to cater to diverse user bases.

• Utilize AI-driven tools to accelerate user research and ideation processes, thereby improving the speed and quality of design outputs.

• Translate user insights and data analytics into actionable design decisions that directly improve conversion rates, user engagement, and overall revenue.

• Maintain and evolve scalable UX frameworks to ensure design consistency, reduce development overhead, and enhance overall efficiency across multiple digital properties.

📝 Enhancement Note: The responsibilities emphasize a data-informed approach to UX/UI design, which is crucial for optimizing conversion funnels. This aligns with GTM operations' focus on measurable results and continuous improvement through iterative design and testing.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Human-Computer Interaction (HCI), Graphic Design, Digital Media, or a related field is often beneficial.

Experience: 2-5 years of professional experience in UX/UI design, with a strong emphasis on e-commerce platforms.

Required Skills:

• Proven expertise in user-centered design methodologies and a strong portfolio showcasing commercially focused UX/UI design for e-commerce.

• Advanced proficiency in design and prototyping tools, particularly Figma.

• Demonstrated experience in leading and analyzing A/B testing initiatives to drive design improvements.

• Excellent collaborative and communication skills, essential for effective cross-functional teamwork with developers, product owners, and analysts.

• A data-informed approach to design, balancing creative vision with demonstrable business impact and conversion optimization.

• Strong attention to detail and the ability to manage multiple concurrent projects efficiently within an Agile development environment. Preferred Skills:

• Experience with AI-driven tools for research and ideation.

• Knowledge of localization and usability principles in a global e-commerce context.

• Familiarity with responsive design techniques and accessibility standards (WCAG).

• Understanding of front-end development principles to facilitate collaboration with engineering teams.

• Experience in the eyewear or retail industry.

📝 Enhancement Note: The emphasis on a "commercially focused" portfolio and "business impact" suggests that candidates should highlight how their design work has directly contributed to key performance indicators (KPIs) such as conversion rates, average order value, and customer lifetime value.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio demonstrating a strong track record in UX/UI design specifically for e-commerce platforms, highlighting commercial impact.

• Case studies that clearly articulate the design process, from user research and ideation to prototyping, testing, and final implementation, with a focus on problem-solving.

• Examples of how user insights and data analytics were translated into design decisions that improved key metrics like conversion rates, engagement, and revenue.

• Demonstrations of proficiency in Figma, showcasing the creation of responsive, accessible prototypes, and the application of localization and usability principles.

• Evidence of experience in leading or contributing to A/B testing initiatives, including the hypothesis, design variations, and analysis of results. Process Documentation:

• Showcase of experience in developing and maintaining scalable UX frameworks, illustrating how consistency and efficiency were achieved.

• Examples of collaboration within Agile sprints, demonstrating how design work was integrated into development cycles and how feedback was incorporated.

• Documentation of user research methodologies and how insights were synthesized and applied to inform design decisions.

📝 Enhancement Note: For a UX/UI role with a strong commercial focus, the portfolio should not only showcase aesthetic design but also demonstrate a deep understanding of conversion optimization principles and the ability to measure and articulate the ROI of design interventions.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a mid-level UX/UI Designer in London with 2-5 years of experience, the estimated salary range is £45,000 - £65,000 per annum. This range accounts for the specific demands of e-commerce UX/UI, A/B testing leadership, and collaborative Agile environments.

Benefits:

• Comprehensive health insurance coverage, including vision care benefits.

• Generous paid time off (holiday allowance, sick leave, and public holidays).

• Pension scheme with company contributions.

• Employee discounts on EssilorLuxottica products and brands.

• Opportunities for professional development, training, and attending industry conferences.

• Hybrid working model offering flexibility between office and remote work.

• Access to modern office facilities in High Street Kensington, London.

Working Hours: Standard full-time working hours are typically 40 hours per week, with flexibility often available to accommodate project needs and personal work-life balance.

📝 Enhancement Note: The estimated salary range is derived from recent market data for UX/UI Designers in London, considering the specified experience level and the specialized requirements of e-commerce and data-driven design. EssilorLuxottica's global presence and industry leadership suggest competitive compensation and benefits packages.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company operates within the global vision care and luxury eyewear industry, encompassing manufacturing, distribution, and retail. This diverse sector requires a blend of innovation, brand management, and customer-centricity.

Company Size: EssilorLuxottica Group is a large, multinational corporation, employing over 14,000 individuals globally. This scale offers significant opportunities for impact and cross-functional collaboration.

Founded: Essilor was founded in 1849, and Luxottica in 1961. The merger in 2018 created a powerhouse in the industry, combining extensive heritage with forward-thinking strategies.

Team Structure:

• The UX/UI Designer will likely be part of a digital product or marketing team, potentially within a broader GTM or e-commerce division.

• This team will likely include Product Owners, Developers, Analysts, and potentially other Designers, working in close collaboration.

• Reporting lines would typically lead to a Head of Digital Product, UX Lead, or Marketing Director, depending on the specific team structure. Methodology:

• Agile methodologies are central to the team's workflow, facilitating iterative development and rapid response to market needs.

• A data-driven approach is paramount, with a strong emphasis on using analytics, A/B testing, and user feedback to guide design decisions and measure success.

• Collaboration and communication are key, fostering an environment where cross-functional teams work together to achieve common goals.

Company Website: https://www.essilorluxottica.com/

📝 Enhancement Note: The company's dual focus on both established brands and innovative e-commerce platforms creates a dynamic environment where UX/UI design plays a critical role in bridging traditional retail with digital consumer experiences. This blend suggests a culture that values both heritage and digital transformation.

📈 Career & Growth Analysis

Operations Career Level: This role is at a mid-level, requiring independent contribution and the ability to lead specific design initiatives. It serves as a crucial stepping stone for aspiring Senior UX/UI Designers or UX Leads.

Reporting Structure: The UX/UI Designer will report to a manager within the digital product or e-commerce team, likely a UX Lead, Product Manager, or Head of Digital. This structure allows for guidance while fostering autonomy in design execution.

Operations Impact: The role has a direct and significant impact on revenue operations by optimizing the digital customer journey, influencing conversion rates, average order value, and customer retention across key e-commerce platforms. Success in this role directly translates to improved business performance and market share.

Growth Opportunities:

• Specialization: Deepen expertise in e-commerce UX, conversion rate optimization (CRO), or specific design tools and methodologies.

• Leadership: Progress to Senior UX/UI Designer or UX Lead roles, taking on more complex projects and mentoring junior designers.

• Cross-functional Mobility: Transition into Product Management or Digital Strategy roles, leveraging a deep understanding of user needs and digital platforms.

• Skill Development: Continuous learning through workshops, conferences, and advanced training in areas like AI-driven design, accessibility, and user research techniques.

📝 Enhancement Note: The emphasis on "acquisition, conversion, and retention" clearly links this design role to revenue operations. Career growth here involves not just design mastery but also a strong understanding of business metrics and how design contributes to them.

🌐 Work Environment

Office Type: The role is based in a hybrid model, with a significant portion of work conducted from the High Street Kensington office in London. This indicates a professional, modern office environment.

Office Location(s): The primary office location is High Street Kensington, London, a well-connected and vibrant area.

Workspace Context:

• Collaborative Environment: The hybrid model and Agile team structure foster a collaborative workspace, encouraging interaction with developers, product managers, and analysts.

• Tools & Technology: Access to industry-standard design tools (Figma), A/B testing platforms, and potentially AI-driven design software.

• Team Interaction: Opportunities for in-person brainstorming sessions, design reviews, and team meetings, balanced with remote flexibility.

Work Schedule: A standard 40-hour work week is expected, with potential for flexible scheduling to align with project timelines and personal needs, fitting within the hybrid work arrangement.

📝 Enhancement Note: The hybrid nature of the role suggests a modern work environment that balances the benefits of in-person collaboration for design sprints and ideation with the flexibility of remote work, crucial for deep focus and work-life balance.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess relevant experience and design capabilities.

• Design Challenge/Portfolio Review: A practical exercise or in-depth discussion of portfolio case studies, focusing on problem-solving, design rationale, and impact on business metrics.

• Cross-functional Interviews: Meetings with Product Owners, Developers, and potentially other stakeholders to evaluate collaboration skills, technical understanding, and cultural fit within an Agile team.

• Final Interview: Discussion with the hiring manager or senior leadership to assess strategic thinking and alignment with company objectives.

Portfolio Review Tips:

• E-commerce Focus: Ensure your portfolio prominently features e-commerce projects, clearly demonstrating how your designs drove key metrics like conversion rates, user engagement, and revenue.

• Problem-Solution-Result: Structure case studies using a clear narrative: identify the user or business problem, detail your design process and rationale (including user research and A/B testing), and quantify the positive results achieved.

• Figma Proficiency: Be prepared to walk through your Figma files, explaining your design system, component usage, and prototyping techniques.

• Data-Driven Rationale: Emphasize how data (user analytics, A/B test results) informed your design decisions.

• Accessibility & Localization: Highlight any experience or considerations for designing accessible and localized user experiences.

Challenge Preparation:

• Anticipate design challenges that involve optimizing a specific user flow on an e-commerce site or solving a common e-commerce UX problem.

• Be ready to articulate your thought process, potential solutions, and how you would measure success using data and A/B testing.

• Prepare to discuss your understanding of Agile development and how you collaborate with engineering teams.

📝 Enhancement Note: The interview process heavily emphasizes portfolio review and practical design challenges, reflecting the need for a candidate who can immediately contribute to conversion optimization and revenue generation through their design work.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaborative design workflows. Proficiency in creating design systems and interactive prototypes is key.

• Prototyping Tools: Beyond Figma, familiarity with other prototyping tools may be beneficial for specific use cases.

• User Research Tools: Experience with tools for user interviews, surveys, and usability testing (e.g., UserTesting.com, Lookback, SurveyMonkey).

Analytics & Reporting:

• Web Analytics Platforms: Proficiency in tools like Google Analytics, Adobe Analytics, or similar, to understand user behavior, track conversion funnels, and measure the impact of design changes.

• A/B Testing Platforms: Experience with tools such as Optimizely, VWO, Google Optimize, or in-house solutions for designing and analyzing experiments.

• Data Visualization Tools: Familiarity with tools like Tableau or Power BI for interpreting and presenting data insights to stakeholders.

CRM & Automation:

• While not a primary focus, understanding how UX/UI design impacts CRM data capture and marketing automation workflows is advantageous. Familiarity with common CRM systems (e.g., Salesforce) and marketing automation platforms can provide valuable context.

📝 Enhancement Note: The explicit mention of A/B testing platforms and web analytics tools underscores the data-driven nature of this role and its direct connection to conversion rate optimization, a core function within GTM and Revenue Operations.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and addressing user needs through thoughtful design.

• Data-Driven Decision Making: Relying on data, analytics, and experimentation to inform design choices and validate hypotheses.

• Collaboration & Teamwork: Working effectively with cross-functional teams to achieve shared goals and deliver impactful digital products.

• Continuous Improvement: A mindset of always seeking ways to enhance user experiences, optimize processes, and drive better business outcomes.

• Innovation: Embracing new tools and methodologies, including AI, to push the boundaries of design and user engagement.

Collaboration Style:

• Agile & Iterative: Working in sprints, with frequent feedback loops and adaptability to changing requirements.

• Cross-functional Integration: Seamless collaboration with Product, Engineering, and Marketing teams, fostering open communication and shared ownership.

• Constructive Feedback: An environment where design critiques are welcomed and used to refine solutions, leading to stronger outcomes.

📝 Enhancement Note: The emphasis on data-driven decision-making, continuous improvement, and collaboration aligns perfectly with the principles of effective Revenue Operations, highlighting the company's focus on measurable results and team synergy.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Multiple Brands: Designing cohesive yet distinct user experiences across Vision Direct, Lensbest, and Lenstore, each potentially with unique brand identities and user bases.

• Data Interpretation: Effectively translating complex user data and A/B test results into actionable design insights and improvements.

• Agile Integration: Ensuring design quality and user focus are maintained within fast-paced Agile development cycles.

• Evolving Technology: Keeping pace with advancements in design tools, AI, and e-commerce trends to maintain a competitive edge.

Learning & Development Opportunities:

• Advanced UX/UI Training: Access to courses and workshops focusing on specialized areas like conversion rate optimization, UX research methodologies, or advanced Figma techniques.

• Industry Conferences: Opportunities to attend leading UX, e-commerce, and digital marketing conferences to stay abreast of industry trends and best practices.

• Cross-functional Exposure: Gaining deeper insights into product management, marketing strategy, and analytics through collaboration with other departments.

• Mentorship: Potential for guidance from senior designers or product leaders within the EssilorLuxottica Group.

📝 Enhancement Note: The challenges highlight the need for a candidate who is not only a skilled designer but also a strategic thinker, capable of navigating complex business requirements and leveraging data to drive growth.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used A/B testing to significantly improve an e-commerce conversion metric. What was your hypothesis, what did you design, and what were the results?" (Focus on quantifiable impact and data-driven process).

• "How would you approach designing a new user journey for a specific product category on one of our e-commerce sites, considering both user needs and business objectives?" (Demonstrate your end-to-end design process).

• "How do you balance user experience with business goals (e.g., increasing average order value, reducing cart abandonment) in your design decisions?" (Showcase your understanding of commercial impact). Company & Culture Questions:

• "What do you know about EssilorLuxottica and our e-commerce brands (Vision Direct, Lensbest, Lenstore)?" (Research the company and its digital presence).

• "How do you collaborate with developers and product managers in an Agile environment?" (Highlight your teamwork and communication skills).

• "How do you stay updated on the latest UX/UI trends and AI tools in the e-commerce space?" (Demonstrate your commitment to continuous learning). Portfolio Presentation Strategy:

• Storytelling: Craft a compelling narrative for each case study, clearly outlining the problem, your role, your process, the solutions you implemented, and the measurable outcomes.

• Quantify Impact: Use numbers and data points to demonstrate the success of your designs (e.g., "+15% conversion rate," "-10% bounce rate").

• Figma Walkthrough: Be prepared to navigate your Figma files, explaining your design decisions, use of components, and interactive elements.

• Focus on Commercial Relevance: Tailor your presentation to highlight how your work directly contributed to business objectives relevant to e-commerce and revenue growth.

📝 Enhancement Note: Preparing to articulate the commercial impact of your design work, backed by data and specific examples from your portfolio, will be crucial for demonstrating your value in this role.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided link on the EssilorLuxottica careers portal.

• Portfolio Customization: Ensure your portfolio prominently features e-commerce UX/UI projects with a clear focus on commercial outcomes. Tailor your case studies to highlight your experience with A/B testing, conversion optimization, and data-driven design, aligning with the responsibilities of this role.

• Resume Optimization: Update your resume to emphasize keywords such as "UX/UI Design," "E-commerce," "Figma," "A/B Testing," "Conversion Rate Optimization," "Agile," and "User-Centered Design." Quantify your achievements with specific metrics where possible.

• Interview Preparation: Practice articulating your design process, decision-making rationale, and the impact of your work using the STAR method (Situation, Task, Action, Result). Prepare to discuss specific case studies from your portfolio and how you would approach common e-commerce design challenges.

• Company Research: Familiarize yourself with EssilorLuxottica Group's brands, their digital presence, and recent company news. Understand their market position and how UX/UI contributes to their overall GTM strategy.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.