UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: Capgemini

Location: Lisbon, Portugal

Job Type: Full-time

Category: Art & Design / Technology

Date Posted: April 17, 2026

Experience Level: Mid-Level (4+ years)

Remote Status: Hybrid

🚀 Role Summary

• Design and enhance User Experience (UX) and User Interface (UI) for diverse digital products including websites, mobile applications, online stores, and customer portals.

• Conduct comprehensive UX research and usability testing to drive continuous improvement in digital product design and user satisfaction.

• Develop functional and visually engaging interfaces, ensuring adherence to business objectives, user needs, and established brand guidelines.

• Collaborate effectively within cross-functional teams, including product, technology, and business stakeholders, to deliver cohesive and high-quality solutions.

• Contribute to the development and maintenance of the Design System and brand guidelines, ensuring consistency and scalability across all digital touchpoints.

📝 Enhancement Note: This role is positioned within Capgemini Engineering, a division focused on R&D and engineering services. The UX/UI Designer will play a crucial role in translating complex engineering and business requirements into intuitive and visually appealing digital experiences for clients across various industries, with a strong emphasis on e-commerce and customer-facing applications.

📈 Primary Responsibilities

• Define and articulate user flows, interaction models, and information architecture for digital web and mobile products.

• Create high-fidelity wireframes, interactive prototypes, and responsive mockups that clearly communicate design concepts and user journeys.

• Develop visually compelling graphic elements, icons, and illustrations for web environments, mobile apps, and digital marketing collateral.

• Lead and execute user research initiatives, including user interviews, surveys, and usability testing sessions, to gather actionable insights and validate design decisions.

• Analyze research findings and usability test results to identify areas for design improvement and iterate on existing interfaces.

• Maintain and evolve the company's Design System, ensuring comprehensive documentation and adherence to best practices for components, styles, and patterns.

• Work closely with product managers to understand project requirements and translate them into effective design solutions.

• Partner with development teams to ensure accurate implementation of designs and provide ongoing design support throughout the development lifecycle.

• Champion user-centered design principles and advocate for user needs throughout the product development process.

• Ensure all designs meet accessibility standards (e.g., WCAG) and contribute to a universally usable digital experience.

📝 Enhancement Note: The emphasis on "online stores" and "customer areas" suggests a strong focus on e-commerce platforms and customer relationship management interfaces. The designer will likely be involved in optimizing conversion funnels, enhancing customer self-service capabilities, and ensuring a seamless omnichannel experience.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for a role of this seniority. A strong portfolio can often substitute for formal education.

Experience: A minimum of 4 years of progressive experience as a UX/UI Designer, with a demonstrable track record in designing for websites, mobile applications, e-commerce platforms, and customer-facing digital areas.

Required Skills:

• Deep understanding of user-centered design principles, UX methodologies, and interaction design best practices.

• Proven expertise in creating wireframes, user flows, journey maps, and interactive prototypes.

• Proficiency in industry-standard design and prototyping tools, specifically Figma, Adobe Illustrator, Adobe Photoshop, and Miro.

• Strong visual design skills with a keen eye for aesthetics, typography, color theory, and layout.

• Experience conducting and analyzing results from usability testing and other UX research methods.

• Ability to develop and maintain comprehensive Design Systems and brand guidelines.

• Excellent communication and collaboration skills to effectively partner with cross-functional teams.

• Strong problem-solving abilities and a user-advocacy mindset.

Preferred Skills:

• Experience with front-end development concepts (HTML, CSS, JavaScript) to better understand technical constraints and possibilities.

• Familiarity with accessibility standards and best practices (e.g., WCAG 2.1).

• Experience in Agile/Scrum development environments.

• Knowledge of user research methodologies beyond usability testing, such as user interviews, persona development, and card sorting.

• Familiarity with A/B testing and data analysis to inform design decisions.

📝 Enhancement Note: The requirement for 4 years of experience, coupled with specific tool proficiencies and research responsibilities, indicates a mid-level to senior individual contributor role. Candidates should be prepared to showcase their ability to independently manage design projects from concept to completion.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3-5 diverse projects, with a strong emphasis on UX/UI design for websites, mobile apps, and e-commerce platforms.

• For each project, clearly articulate the problem statement, your role and responsibilities, the design process followed, key design decisions made, and the measurable impact or outcomes achieved.

• Include examples of wireframes, user flows, interactive prototypes, high-fidelity mockups, and any user research or usability testing artifacts.

• Demonstrate a strong understanding of user-centered design principles and how they were applied to solve specific user problems.

Process Documentation:

• Evidence of contribution to or development of Design Systems, including style guides, component libraries, and best practice documentation.

• Examples of how UX research and usability testing were integrated into the design process to inform iterations and improvements.

• Documentation of collaboration processes with product managers, developers, and other stakeholders.

• Case studies demonstrating how design decisions were driven by business goals and user needs, with quantifiable results where possible.

📝 Enhancement Note: For this role, the portfolio is paramount. Candidates must be able to clearly articulate their design process, demonstrate problem-solving skills, and quantify the impact of their work. The ability to showcase collaborative efforts and the use of specific tools is critical.

💵 Compensation & Benefits

Salary Range: For a UX/UI Designer with 4+ years of experience in Lisbon, Portugal, the estimated annual salary range is typically between €30,000 and €45,000 gross per year. This can vary based on the exact scope of responsibilities, the candidate's specific skill set, and the overall compensation strategy of Capgemini.

Benefits:

• Health and Life Insurance: Comprehensive coverage for medical needs and financial security.

• Hybrid Work Model: Flexibility to balance office-based collaboration with remote work.

• Training and Certifications: Opportunities for professional development, including access to cutting-edge technology training and certifications.

• Referral Program: Bonuses for recommending qualified talent to the company.

• Career Growth Programs: Structured pathways and support for career advancement within Capgemini.

• Engaging Projects: Opportunity to work on exciting national and international projects.

• Supportive Atmosphere: A positive and inclusive work environment that promotes work-life balance.

• Great Office Locations: Access to well-situated and functional office spaces.

Working Hours: While not explicitly stated, a standard full-time work week in Portugal is typically 40 hours. The hybrid work model suggests flexibility in scheduling, but core working hours for team collaboration will likely be expected.

📝 Enhancement Note: The salary range is an estimation based on industry benchmarks for mid-level UX/UI Designers in Lisbon, Portugal. Candidates should research current market rates and be prepared to discuss salary expectations during the interview process. The benefits package is comprehensive and highlights Capgemini's commitment to employee well-being and professional development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Engineering Services, Information Technology, Consulting, Digital Transformation. Capgemini operates at the forefront of technological innovation, providing R&D and engineering services to a wide array of global industries.

Company Size: Capgemini is a global leader with approximately 420,000 employees worldwide, indicating a large, established, and resource-rich organization with diverse opportunities.

Founded: Capgemini has a heritage of nearly 60 years, signifying stability, extensive experience, and a deep understanding of the technology and engineering sectors.

Team Structure:

• The UX/UI Designer will likely be part of a broader Digital or Design team within Capgemini Engineering, potentially organized into project-specific pods or centers of excellence.

• Reporting structure typically involves a Design Lead, UX Manager, or Project Manager, with close collaboration with Product Owners, Developers, and Business Analysts.

Methodology:

• Data Analysis and Insights: Emphasis on using data from user research and analytics to drive design decisions and measure impact.

• Workflow Planning and Optimization: Designing efficient and intuitive workflows for users and ensuring smooth integration with business processes.

• Automation and Efficiency: Leveraging design to streamline user interactions and support the automation of tasks where applicable.

Company Website: https://www.capgemini.com/

📝 Enhancement Note: Capgemini's global presence and diverse client base mean the UX/UI Designer will encounter a wide range of project types and industry challenges, fostering continuous learning and adaptability. The company's focus on innovation and digital transformation suggests a dynamic and forward-thinking work environment.

📈 Career & Growth Analysis

Operations Career Level: This UX/UI Designer role is at a mid-level (4+ years of experience), signifying an individual contributor expected to take ownership of design tasks, contribute significantly to projects, and mentor junior designers. The role requires a balance of creative design skills and a strategic understanding of user needs and business objectives.

Reporting Structure: The designer will report to a manager or lead within the design or engineering division, working closely with product managers and development teams on specific client projects. This structure allows for both mentorship and independent contribution.

Operations Impact: The UX/UI Designer directly impacts user adoption, customer satisfaction, conversion rates, and overall brand perception for Capgemini's clients. By creating intuitive and effective digital experiences, they contribute to the success of client projects and, by extension, Capgemini's reputation as a leading engineering and digital transformation partner.

Growth Opportunities:

• Specialization: Develop expertise in specific areas like e-commerce UX, mobile app design, accessibility, or design system management.

• Leadership: Progress into senior designer, lead designer, or UX/UI manager roles, overseeing teams and strategic design initiatives.

• Skill Development: Access to Capgemini's extensive training and certification programs to learn new tools, methodologies, and technologies.

• Project Diversity: Gain experience across a multitude of industries and project types, broadening skill sets and industry knowledge.

• Mentorship: Opportunities to mentor junior designers and contribute to the growth of the design community within Capgemini.

📝 Enhancement Note: Capgemini's emphasis on career growth and diverse projects offers significant potential for a UX/UI Designer looking to expand their portfolio and professional network. The global nature of the company also opens doors for international project involvement and collaboration.

🌐 Work Environment

Office Type: The role is described as "Hybrid work," indicating a balance between in-office collaboration and remote work. Capgemini likely offers modern, well-equipped office spaces designed to facilitate collaboration, team meetings, and focused work.

Office Location(s): The primary location is Lisbon, Portugal. Capgemini typically has multiple office locations in major cities, providing accessibility and a professional working environment for its employees.

Workspace Context:

• Collaborative Environment: Offices are likely set up with meeting rooms, breakout spaces, and open-plan areas to encourage interaction and knowledge sharing among team members.

• Operations Tools and Technology: Employees will have access to necessary hardware, software licenses (including Figma, Adobe Suite, Miro), and reliable internet connectivity to perform their duties effectively.

• Operations Team Interaction: Regular opportunities for face-to-face interaction with colleagues, fostering team cohesion and facilitating real-time problem-solving and idea generation.

Work Schedule: The hybrid model offers flexibility. While a standard 40-hour work week is typical, the specific daily schedule can often be arranged to accommodate personal needs while ensuring availability for team meetings and project deadlines. This flexibility is beneficial for deep work sessions required for design tasks.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, offering a blend of structured collaboration and personal flexibility. Candidates should consider how they thrive in such an environment and be prepared to discuss their approach to remote and in-office work.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess qualifications and fit.

• Technical Interview: This stage likely involves a discussion about your design process, experience with UX/UI principles, and your problem-solving approach. You may be asked to walk through specific projects from your portfolio.

• Design Challenge/Case Study: A practical exercise, either take-home or live, to evaluate your design skills, tool proficiency, and ability to address a specific design problem. This could involve creating wireframes, user flows, or a high-fidelity mockup.

• Team/Cultural Fit Interview: Meeting with potential team members and hiring managers to assess your collaboration style, communication skills, and alignment with Capgemini's culture.

• Final Interview: Potentially with a senior leader to discuss career aspirations and finalize the offer.

Portfolio Review Tips:

• Curate Selectively: Choose your best projects that directly align with the job description (web, mobile, e-commerce).

• Tell a Story: For each project, clearly outline the problem, your role, your process, your decisions, and the outcome. Quantify results whenever possible.

• Highlight Process: Show your thinking – sketches, wireframes, user flows, usability testing notes. Demonstrate how you iterate and arrive at solutions.

• Tool Proficiency: Ensure your portfolio explicitly or implicitly showcases your expertise with Figma, Adobe Illustrator, Photoshop, and Miro.

• Clarity and Conciseness: Make your portfolio easy to navigate and understand. Use clear visuals and concise explanations.

• Professional Presentation: Ensure your portfolio is well-designed, error-free, and accessible (e.g., a dedicated website or well-organized PDF).

Challenge Preparation:

• Understand the Brief: Carefully read and understand the design challenge. Ask clarifying questions if needed.

• Focus on Process: Even if time is limited, demonstrate your thought process and how you would approach the problem.

• Prioritize: Identify the most critical aspects of the challenge and focus your efforts there.

• Communicate Assumptions: Clearly state any assumptions you make during the challenge.

• Present Clearly: Be prepared to articulate your solution, rationale, and next steps.

📝 Enhancement Note: The design challenge is a critical part of the evaluation. Candidates should be prepared to demonstrate not only their design skills but also their ability to think critically, solve problems efficiently, and communicate their design decisions effectively under pressure.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, prototyping, and collaboration. Proficiency in creating complex designs, interactive prototypes, and component libraries within Figma is essential.

• Adobe Illustrator: For creating vector graphics, icons, and illustrations that require advanced vector manipulation capabilities.

• Adobe Photoshop: For image editing, manipulation, and creating raster-based graphic assets.

• Miro: A collaborative online whiteboard platform used for brainstorming, user journey mapping, wireframing, and team ideation sessions.

Analytics & Reporting:

• While not explicitly listed, familiarity with analytics platforms like Google Analytics, Adobe Analytics, or similar tools used for tracking user behavior and website performance would be beneficial for understanding design impact.

CRM & Automation:

• Experience with CRM systems (e.g., Salesforce) or marketing automation platforms is not directly required but can provide context for designing user interfaces that interact with these systems, especially in customer area or e-commerce portals.

• Understanding of how design impacts user onboarding and engagement within automated workflows.

📝 Enhancement Note: Mastery of Figma is a key requirement. Candidates should be able to demonstrate advanced use of its features, including collaboration, prototyping, and design system integration. Familiarity with the broader ecosystem of design and collaboration tools is also important.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong commitment to understanding and advocating for the user's needs in all design decisions.

• Collaboration: Valuing teamwork, open communication, and cross-functional partnership to achieve shared goals.

• Innovation: Encouraging creative thinking, exploring new ideas, and pushing the boundaries of design and technology.

• Quality & Excellence: Striving for high standards in design execution, usability, and visual polish.

• Continuous Improvement: A dedication to learning, iterating, and refining designs based on feedback and data.

Collaboration Style:

• Cross-functional Integration: Working seamlessly with product managers, developers, business analysts, and other stakeholders to ensure alignment and cohesive product development.

• Feedback Exchange: Openness to constructive criticism and active participation in design critiques and reviews.

• Knowledge Sharing: A culture that encourages sharing best practices, insights, and learnings across the design team and wider organization.

• Agile Mindset: Adapting to changing requirements, embracing iterative design processes, and delivering value incrementally.

📝 Enhancement Note: Capgemini's culture emphasizes a blend of global expertise with local collaboration. The ideal candidate will be comfortable working in a large, matrixed organization while maintaining a strong focus on user empathy and collaborative problem-solving.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Client Needs with User Experience: Navigating diverse client requirements and technical constraints while ensuring an optimal user experience.

• Maintaining Consistency Across Projects: Ensuring brand and design system consistency across a wide range of client projects and platforms.

• Keeping Pace with Evolving Technologies: Adapting design approaches to new technologies, platforms, and user behaviors.

• Measuring Design Impact: Effectively quantifying the impact of design decisions on business metrics and user satisfaction.

Learning & Development Opportunities:

• Access to Cutting-Edge Technologies: Training and hands-on experience with emerging technologies relevant to UX/UI design.

• Industry Conferences and Workshops: Opportunities to attend leading design events and workshops to stay abreast of industry trends.

• Mentorship Programs: Guidance from senior designers and leaders within Capgemini to foster career growth.

• Diverse Project Exposure: Working on a variety of national and international projects offers invaluable learning experiences across different industries and user contexts.

📝 Enhancement Note: The role presents an excellent opportunity for a designer who thrives on diverse challenges and is eager to grow within a global organization. The emphasis on R&D and engineering services means exposure to innovative projects and advanced technologies.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through your typical UX/UI design process from ideation to launch." (Prepare to detail your approach, including research, wireframing, prototyping, testing, and iteration.)

• Problem-Solving: "Describe a complex design challenge you faced and how you overcame it. What was the outcome?" (Focus on a specific project from your portfolio and highlight your analytical and problem-solving skills.)

• Collaboration: "How do you collaborate with developers and product managers? What are common points of friction, and how do you resolve them?" (Share examples of successful cross-functional partnerships.)

Company & Culture Questions:

• Capgemini's Vision: "What excites you about Capgemini's work in engineering and digital transformation?" (Research Capgemini's mission, values, and recent projects.)

• Hybrid Work: "How do you ensure productivity and collaboration in a hybrid work environment?" (Discuss your strategies for effective remote and in-office work.)

• Design System Philosophy: "What is your philosophy on building and maintaining Design Systems?" (Discuss the benefits, challenges, and best practices.)

Portfolio Presentation Strategy:

• Project Selection: Choose 2-3 key projects that best showcase your skills relevant to this role (web, mobile, e-commerce).

• Problem-Solution-Outcome: Structure your presentation around this framework for each project.

• Visual Storytelling: Use mockups, prototypes, and user flows to visually guide the interviewer through your design decisions.

• Quantify Impact: If possible, present metrics that demonstrate the success of your designs (e.g., increased conversion rates, improved user satisfaction scores).

• Tool Demonstration: Be ready to discuss how you used Figma, Adobe Suite, and Miro specifically within your projects.

📝 Enhancement Note: Be prepared to articulate your design rationale clearly and concisely. The interviewers will be looking for not only your technical skills but also your ability to think critically, communicate effectively, and collaborate as part of a team.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the Capgemini Careers portal using the provided URL.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating expertise in website, mobile app, and e-commerce UX/UI design. Emphasize your proficiency with Figma, Adobe Illustrator, Photoshop, and Miro.

• Resume Optimization: Ensure your resume clearly outlines your 4+ years of experience, key responsibilities, and achievements in UX/UI design, using keywords from the job description.

• Interview Preparation: Practice articulating your design process, problem-solving approach, and collaborative experiences. Prepare to present your portfolio case studies effectively.

• Company Research: Familiarize yourself with Capgemini's services, industry focus (engineering services), and its commitment to digital transformation. Understand their culture and values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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