UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: ARHS (Part of Accenture)

Location: Brussels, Belgium

Job Type: Full-time

Category: User Experience & User Interface Design

Date Posted: 2026-09-16

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Design and develop intuitive, functional, and aesthetically pleasing UI solutions that align with business and user requirements.

• Conduct user journey analysis using UX methods such as heuristic reviews, task analysis, and analytics review to inform design decisions.

• Collaborate with cross-functional teams, including UX Analysts and Accessibility Experts, to ensure user-validated designs and compliance with regulations.

• Create and maintain comprehensive design systems, including style guides, component libraries, and usage guidelines, to ensure UI consistency across digital products.

• Plan and execute user-centered evaluations, such as usability tests and A/B tests, reporting findings and recommendations for design improvements.

📝 Enhancement Note: This role is specifically focused on supporting clients within EU Institutions, implying a need for understanding complex regulatory environments and potentially multi-lingual user bases. The integration of ARHS into Accenture also suggests a larger organizational framework and potential for leveraging broader resources and methodologies.

📈 Primary Responsibilities

• Translate complex business and user requirements into clear, actionable UI designs and interactive prototypes.

• Develop user personas, user journeys, and information architecture to map out optimal user flows for web and mobile applications.

• Create low-fidelity wireframes and high-fidelity mock-ups to effectively communicate design concepts and validate user experience strategies.

• Design and manage responsive UI solutions across various digital platforms, ensuring adherence to brand guidelines and accessibility standards.

• Develop and maintain a robust design system, including style guides, component libraries, and governance policies, to ensure scalability and consistency.

• Generate graphical assets, such as illustrations, infographics, and data visualizations, to enhance user engagement and communication.

• Plan, conduct, and report on user-centered evaluations, including usability testing, heuristic reviews, and A/B testing, to identify and resolve design issues.

• Define UI acceptance criteria and test scenarios, supporting cross-browser and cross-device testing efforts with development teams.

• Collaborate closely with UX Analysts and Accessibility Experts to ensure designs meet user needs and comply with relevant accessibility regulations (e.g., WCAG).

• Prepare detailed developer handoff deliverables and actively engage with developers through handoff tools to ensure accurate implementation of designs.

• Champion the consistent application of design system components and patterns across all digital products to maintain a unified and cohesive user experience.

📝 Enhancement Note: The emphasis on EU Institutions suggests a significant focus on accessibility (WCAG) and potentially multi-lingual design considerations, which should be highlighted in portfolio examples. The role requires not just design execution but also strategic input into user experience methodologies and design system governance.

🎓 Skills & Qualifications

Education: A professional certificate in UX/UI design, Human-Computer Interaction, or a related field is considered an asset. Equivalent practical experience will also be considered.

Experience: A minimum of 6 years of progressive experience in UX design, wireframing, and interactive prototyping is required, with at least 3 years of experience in agile development environments and user testing methodologies.

Required Skills:

• Extensive experience with wireframing and interactive prototyping tools such as Figma, Balsamiq, InVision, UxPin, or Framer.js.

• Proficiency in design and graphical tools including Adobe Photoshop, Adobe Illustrator, or equivalent.

• Deep understanding of UX design best practices, including information architecture, interaction design, responsive design, and user ergonomics.

• Proven experience in applying user-centered design principles and methodologies, including the development of usability test plans.

• Strong knowledge of web technologies such as HTML5 and CSS3, with an understanding of W3C standards and SEO principles.

• Familiarity with accessibility standards, particularly WCAG guidelines, and their practical application in UI design.

• Experience in conducting user testing across all stages of a digital solution lifecycle, employing various techniques.

• Knowledge of cross-browser compatibility and testing procedures.

• Understanding of fundamental visual design disciplines, typography, color theory, and imagery principles.

• Experience working within agile development environments.

• Basic understanding of security practices and protocols relevant to web applications. Preferred Skills:

• Experience with collaborative tools such as Atlassian's Confluence.

• Experience with design system tools and component library management.

• Knowledge of data protection and security principles in design.

• Certification such as UXQB Certified Professional for Usability and User Experience (CPUX-F), Nielsen Norman Group (NN/g) UX Certification, or Google UX Design Certificate.

• Experience in creating graphical elements, including illustrations and data visualizations.

• Capability to work in a multi-lingual environment.

📝 Enhancement Note: The requirement for 6 years of experience with specific tools like Figma and 3 years in agile environments, coupled with the preference for specific certifications, indicates a need for candidates with a solid, demonstrable track record and a proactive approach to professional development in UX/UI.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 complex UX/UI design projects that demonstrate a user-centered design process from conception to completion.

• Include case studies detailing problem identification, user research methodologies, wireframing, prototyping, usability testing, and final UI implementation.

• Highlight projects that involved the development or significant contribution to a design system, illustrating component creation, style guides, and governance.

• Demonstrate experience with responsive design principles across multiple devices (web, tablet, mobile) within project examples.

• Present evidence of collaboration with cross-functional teams (developers, product managers, UX analysts) and how design decisions were influenced by their input. Process Documentation:

• Provide examples of user journey mapping, information architecture diagrams, and workflow designs.

• Include documentation of usability testing plans, participant recruitment strategies, and detailed analysis of findings with actionable recommendations.

• Showcase examples of design system documentation, including style guides, component specifications, and version control practices.

• Illustrate how accessibility standards (WCAG) were integrated into the design process and validated.

📝 Enhancement Note: The portfolio is critical for this role. Candidates should focus on demonstrating a structured, data-driven design process and tangible outcomes, especially concerning design system implementation and user validation within regulated environments like EU institutions.

💵 Compensation & Benefits

Salary Range: Given the experience level (5-10 years), location (Brussels, Belgium), and the nature of working with EU Institutions, the estimated annual gross salary range for a UX/UI Designer is expected to be between €55,000 and €75,000. This estimate is based on industry benchmarks for experienced UX/UI professionals in major European capitals, considering the specialized client base and the acquisition by Accenture.

Benefits:

• Competitive and attractive salary package reflecting your skills and experience.

• Comprehensive health insurance plan providing robust coverage from day one.

• Meal allowance provided via a convenient ticket restaurant card.

• Opportunities for professional development through in-house training sessions.

• Access to a wide range of online learning opportunities to enhance skills and knowledge.

• Participation in impactful projects with national and European-level significance.

• Collaborative work culture with regular team celebrations and milestone recognition.

Working Hours: The standard working hours are 40 hours per week, aligning with typical full-time employment in Belgium. Flexibility may be available depending on project needs and team agreements, but the role is primarily on-site.

📝 Enhancement Note: Salary estimates are based on publicly available data for UX/UI Designer roles in Brussels with similar experience levels and industry context. Actual compensation may vary based on specific qualifications, negotiation, and the final client project scope.

🎯 Team & Company Context

🏢 Company Culture

Industry: ARHS Group, now part of Accenture, specializes in the management of complex public sector IT projects for clients including EU Institutions. This involves systems integration, informatics, analytics, solution implementation, and program management, with expertise spanning software development, data science, machine learning, and cloud technologies.

Company Size: As part of Accenture, ARHS operates within a large, global professional services organization, offering significant resources and opportunities while maintaining specialized focus areas.

Founded: ARHS Group was acquired by Accenture in July 2024, integrating its specialized expertise into Accenture's broader public sector IT service offerings.

Team Structure:

• The UX/UI Designer will be part of a project-based team working closely with IT professionals, project managers, UX Analysts, and Accessibility Experts supporting EU Institutions.

• Reporting lines will likely involve a project lead and potentially a functional manager within the ARHS/Accenture structure.

• Cross-functional collaboration is essential, requiring close interaction with business stakeholders, developers, and other design specialists to deliver integrated solutions. Methodology:

• Emphasis on user-centered design principles, data-driven decision-making, and iterative development cycles.

• Application of agile methodologies for project execution and continuous improvement.

• Focus on delivering robust, scalable, and compliant IT solutions for public sector clients.

Company Website: https://www.arhs-group.com/ (Note: ARHS is now part of Accenture, so company-specific information may be integrated into Accenture's broader offerings).

📝 Enhancement Note: The integration into Accenture signifies a shift towards a more structured, global operational framework, while the core focus on public sector IT projects for EU Institutions remains. Candidates should be prepared for a professional, results-oriented environment with a strong emphasis on compliance and quality.

📈 Career & Growth Analysis

Operations Career Level: This UX/UI Designer role is positioned at an experienced professional level, requiring significant autonomy and expertise. It involves not only execution but also strategic contribution to design processes, mentoring junior designers, and advocating for user-centered best practices within complex project environments.

Reporting Structure: The role typically reports to a Project Manager or a Design Lead within the project team, with potential for oversight from a functional manager within the ARHS/Accenture design practice. This structure allows for direct project involvement while maintaining connections to a broader design community.

Operations Impact: The UX/UI Designer's work directly influences the usability, accessibility, and effectiveness of critical IT systems for EU Institutions. Their contributions are vital for ensuring citizen and user satisfaction, operational efficiency, and compliance with stringent regulatory requirements, thereby impacting the successful delivery of public services.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like accessibility design, data visualization, or design system governance.

• Leadership: Progress into roles such as Senior UX/UI Designer, Design Lead, or Head of Design for specific projects or client engagements.

• Cross-functional Development: Gain exposure to other areas of IT project management, such as business analysis, accessibility consulting, or program management within the public sector.

• Accenture Network: Leverage Accenture's extensive training programs and global network for continuous learning and career advancement opportunities.

📝 Enhancement Note: The career path for a UX/UI Designer in this context often involves a blend of deep technical specialization and project leadership, especially given the complex client environment. The Accenture affiliation provides a clear pathway for structured career development and expanded responsibilities.

🌐 Work Environment

Office Type: The role is based on-site in Brussels, Belgium, within client facilities or ARHS/Accenture offices that support EU Institution projects. This environment is typically professional, collaborative, and often involves working within secure or regulated spaces.

Office Location(s): The primary work location is Brussels, Belgium, likely in proximity to or within the premises of EU Institutions, facilitating close collaboration with client teams.

Workspace Context:

• Expect a professional and collaborative workspace designed to foster teamwork and efficient project execution.

• Access to modern design tools, software, and technology infrastructure will be provided to support design and prototyping activities.

• Opportunities for regular interaction with a diverse team of designers, analysts, developers, and project managers, promoting knowledge sharing and cross-disciplinary learning.

Work Schedule: The standard work schedule is 40 hours per week, primarily on-site. While core business hours apply, there may be occasional flexibility required to meet project deadlines or critical client needs, common in project-driven environments.

📝 Enhancement Note: The on-site requirement in Brussels, particularly near EU Institutions, suggests a need for adaptability to potentially formal work environments and a commitment to in-person collaboration, which is often crucial for complex project integration and stakeholder communication.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess alignment with the required skills and experience.

• Technical Interview: An in-depth discussion focusing on UX/UI design principles, your process, tool proficiency, and case studies from your portfolio. Expect questions on how you approach user research, prototyping, and design system implementation.

• Case Study Presentation: You may be asked to present one or two key projects from your portfolio, detailing your role, process, challenges, and outcomes. Prepare to articulate your design decisions and their impact.

• Team/Cultural Fit Interview: An opportunity to meet with potential team members and hiring managers to assess collaboration style, problem-solving approach, and cultural alignment with ARHS/Accenture and the client environment.

• Final Interview: Potentially with senior leadership to discuss your overall fit, career aspirations, and understanding of the role's strategic importance.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your end-to-end UX/UI process, particularly those involving complex requirements, design systems, and user validation.

• Focus on Process: Clearly articulate your thought process, the methodologies used, and the rationale behind your design decisions. Use visual aids to illustrate each stage.

• Quantify Impact: Where possible, include metrics or evidence of the impact of your designs (e.g., improved usability scores, increased conversion rates, positive user feedback).

• Highlight Collaboration: Showcase examples of how you collaborated with developers, product managers, and stakeholders, and how this collaboration influenced the final outcome.

• Address EU Context: If possible, include projects that demonstrate experience with accessibility standards (WCAG) or working within regulated environments.

Challenge Preparation:

• Be prepared for potential design challenges or scenario-based questions that test your problem-solving skills and ability to apply UX/UI principles under pressure.

• Practice articulating your design strategies clearly and concisely, as if explaining them to both technical and non-technical stakeholders.

• Familiarize yourself with current trends and best practices in UX/UI design, responsive design, and accessibility.

📝 Enhancement Note: The interview process for roles supporting EU Institutions often involves rigorous technical assessment and a strong emphasis on process documentation and demonstrable impact. A well-structured portfolio that clearly articulates the "why" behind design choices is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly preferred), Balsamiq, InVision, UxPin, Framer.js, or similar advanced wireframing and interactive prototyping software.

• Graphics & Editing: Adobe Photoshop, Adobe Illustrator, or equivalent professional graphic design suites.

• Collaboration & Documentation: Atlassian's Confluence, Jira, or similar platforms for team collaboration, documentation, and agile project management.

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Adobe Analytics) to interpret user behavior data and inform design iterations.

• Experience in creating reports or dashboards to communicate user testing findings and design performance metrics. CRM & Automation:

• While not a primary focus, an understanding of how CRM systems and automation tools might interact with user interfaces would be beneficial.

📝 Enhancement Note: Proficiency in Figma is almost a de facto standard for modern UX/UI roles, and its explicit mention in the requirements suggests it will be a key tool for daily work. Experience with design system management tools and collaborative platforms like Confluence is also critical for team integration.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the end-user throughout the design process.

• Excellence & Quality: Striving for high-quality design outcomes that are functional, aesthetically pleasing, and meet stringent client requirements.

• Collaboration: Fostering a team environment where ideas are shared openly, feedback is constructive, and collective problem-solving is encouraged.

• Innovation & Adaptability: Embracing new design tools, methodologies, and industry trends to continuously improve design solutions.

• Compliance & Integrity: Adhering to regulatory standards, accessibility guidelines, and ethical design practices, particularly within the public sector context.

Collaboration Style:

• Cross-functional Integration: Working closely with UX Analysts, Accessibility Experts, developers, product managers, and business stakeholders to ensure a holistic approach to product development.

• Iterative Feedback Loops: Engaging in regular design reviews, critiques, and collaborative workshops to refine designs based on diverse perspectives.

• Knowledge Sharing: Actively participating in team discussions, sharing insights, and contributing to a collective pool of design knowledge and best practices.

📝 Enhancement Note: The culture emphasizes a blend of user advocacy, technical rigor, and collaborative execution, crucial for delivering successful IT projects within the public sector. Candidates should demonstrate an ability to integrate seamlessly into diverse project teams and contribute positively to a shared vision.

⚡ Challenges & Growth Opportunities

Challenges:

• Complex Stakeholder Environments: Navigating the diverse needs and expectations of multiple stakeholders within EU Institutions.

• Stringent Regulatory Compliance: Ensuring all designs meet strict accessibility (WCAG), data protection, and security standards.

• Balancing User Needs with Technical Constraints: Finding optimal design solutions that are both user-friendly and technically feasible within project limitations.

• Maintaining Design System Consistency: Advocating for and enforcing the use of design system components across various projects and teams.

• Adapting to Evolving Technologies: Staying current with the rapid pace of change in design tools, UX methodologies, and web technologies.

Learning & Development Opportunities:

• Specialized Training: Access to advanced training in UX/UI design, accessibility, design systems, and emerging design technologies through ARHS/Accenture.

• Industry Conferences: Opportunities to attend relevant conferences and workshops to stay abreast of industry trends and network with peers.

• Mentorship: Potential to be mentored by senior design leaders within Accenture and to mentor junior designers.

• Project Diversity: Exposure to a wide range of challenging public sector projects, offering continuous learning and skill enhancement.

📝 Enhancement Note: The role presents significant opportunities for professional growth by tackling complex design challenges within a high-stakes environment, supported by a robust learning and development framework from Accenture.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate complex business requirements into a user-friendly interface. What was your process, and what were the key challenges?" (Focus on your structured approach, user research, and problem-solving.)

• "How do you approach building or maintaining a design system? What are the critical components, and how do you ensure adoption?" (Highlight your understanding of scalability, consistency, and governance.)

• "Walk us through a challenging usability test you conducted. What were the findings, and how did you use them to improve the design?" (Emphasize your analytical skills, ability to interpret data, and iterative design process.) Company & Culture Questions:

• "What interests you about working with EU Institutions, and how do you approach designing for a diverse, multi-lingual user base?" (Showcase your research into the client context and your adaptability.)

• "How do you collaborate with developers and product managers to ensure successful design implementation?" (Demonstrate your teamwork and communication skills.)

• "How do you stay updated with the latest UX/UI trends and best practices, especially concerning accessibility?" (Highlight your commitment to continuous learning and professional development.) Portfolio Presentation Strategy:

• Structure: Organize your presentation logically, starting with the problem, your role, the process, the solution, and the outcomes/impact.

• Storytelling: Craft a narrative for each project that highlights the challenges you faced and how you overcame them.

• Visuals: Use high-quality visuals (wireframes, mock-ups, prototypes, user flows) to support your explanations.

• Metrics: Quantify the impact of your work whenever possible (e.g., "reduced task completion time by X%," "improved user satisfaction scores").

• Q&A Readiness: Anticipate questions about your design choices, trade-offs made, and alternative solutions considered.

📝 Enhancement Note: Be prepared to discuss your experience with accessibility standards (WCAG) in detail, as this is a critical requirement for projects involving EU Institutions. Demonstrating a deep understanding of the user-centered design process and its tangible impact will be key to success.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided application link on SmartRecruiters.

• Portfolio Customization: Ensure your resume and portfolio are tailored to highlight experience with UX/UI design, wireframing, prototyping, design systems, and accessibility standards (WCAG). Showcase projects relevant to complex user journeys and cross-functional collaboration.

• Resume Optimization: Clearly articulate your years of experience with specific tools (e.g., Figma, Adobe Suite) and methodologies (e.g., agile, user testing). Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process and decisions using STAR method examples. Prepare to present key portfolio projects that demonstrate your end-to-end UX/UI capabilities and problem-solving skills.

• Company Research: Familiarize yourself with ARHS Group, its acquisition by Accenture, and the types of projects undertaken for EU Institutions. Understand the company's values and the importance of user-centered design in public sector IT.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.