UX/UI Designer (AI Workflow & Product Experience)

📍 Job Overview

Job Title: UX/UI Designer (AI Workflow & Product Experience)

Company: Clinically AI

Location: San Diego, CA, United States

Job Type: Full-Time

Category: UX/UI Design, Product Design, Workflow Optimization, Healthcare Technology

Date Posted: May 28, 2026

Experience Level: Mid-Senior Level (4+ years)

Remote Status: Hybrid (Onsite 4 days/week)

🚀 Role Summary

• Design and optimize AI-native user experiences for complex healthcare operational workflows, focusing on reducing cognitive load and enhancing user trust in AI systems.

• Drive the user-centered design process for AI-assisted interactions, structured outputs, and workflow orchestration within enterprise SaaS products.

• Collaborate cross-functionally with product management, engineering, and implementation teams to translate user needs and AI capabilities into intuitive and efficient software solutions.

• Contribute to the strategic direction of product development by advocating for user needs and identifying opportunities for AI to streamline healthcare documentation, chart auditing, and administrative processes.

📝 Enhancement Note: While the title is UX/UI Designer, the description strongly emphasizes workflow design, systems thinking, and AI usability, indicating a role that goes beyond traditional visual design to focus on the operational effectiveness and human-AI interaction within a specialized domain. This suggests a need for candidates who can deeply understand and re-engineer complex processes.

📈 Primary Responsibilities

• Lead the design of AI-native user interfaces and interaction patterns for healthcare workflows, ensuring seamless integration of AI capabilities into daily clinician, administrator, and compliance team tasks.

• Develop comprehensive user flows, wireframes, interactive prototypes, and detailed interface specifications for AI-assisted tools, focusing on clarity, efficiency, and trust.

• Conduct user research, usability testing, and workflow analysis to gather insights and validate design decisions, particularly concerning AI adoption and operational impact.

• Collaborate with product and engineering teams to define and refine product roadmaps, prioritizing features that enhance AI usability and operational efficiency within healthcare settings.

• Design and iterate on systems that manage structured AI outputs, facilitate human review, and support the operationalization of AI solutions in regulated healthcare environments.

• Contribute to the development and maintenance of design systems, ensuring consistency and scalability across AI-powered product features.

• Champion user empathy by deeply understanding the pressures and needs of healthcare professionals, translating these into design solutions that reduce friction and improve overall job satisfaction.

📝 Enhancement Note: The responsibilities highlight a strong focus on "AI-native" design and "operational workflows," which are critical in the context of healthcare AI. This implies a need for designers who can not only create interfaces but also map, analyze, and optimize complex, multi-step processes that involve AI as a core component, moving beyond simple visual aesthetics to functional process improvement.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Interaction Design, UX Design, Graphic Design, Computer Science, or a related field is often preferred for roles of this nature. A strong portfolio demonstrating relevant experience can often substitute for formal education.

Experience: A minimum of 4 years of progressive experience in UX/UI design, product design, interaction design, or workflow design roles, with a proven track record in designing workflow-heavy or operational software products.

Required Skills:

• Workflow-Centered Design Thinking: Demonstrated ability to design user experiences with a deep focus on how users navigate and complete operational tasks.

• AI-Native UX Thinking: Understanding of how AI impacts interaction patterns, user trust, and workflow behavior, with experience designing for AI-assisted features.

• Systems Thinking: Capability to map and understand the interplay between users, data, AI outputs, and operational processes.

• User Empathy: Proficient in researching and understanding user needs, particularly in high-pressure environments like healthcare.

• Collaboration & Communication: Proven ability to work effectively with product managers, engineers, and leadership teams, articulating design decisions clearly.

• Core UX/UI Skills: Expertise in creating wireframes, user flows, interactive prototypes, and production-ready interface systems.

• AI Tool Proficiency: Active daily user of AI tools, demonstrating practical experience and understanding of AI capabilities and limitations.

• Operational Software Design: Experience designing for enterprise SaaS, operational platforms, or workflow-intensive applications.

• User-Centered Design Principles: Strong foundation in established UX methodologies and best practices.

Preferred Skills:

• Experience in healthcare technology or clinical workflow design.

• Familiarity with designing enterprise SaaS or operational platforms.

• Experience with design systems and collaborative frontend development processes.

• UX engineering or basic frontend implementation skills (e.g., HTML, CSS, JavaScript).

• Knowledge