UX/UI Delivery Manager

📍 Job Overview

Job Title: UX/UI Delivery Manager

Company: Capgemini

Location: Multiple locations across Poland (Gdańsk, Opole, Kraków, Wrocław, Lublin, Poznań, Warszawa, Katowice)

Job Type: Full-time

Category: UX/UI Delivery Management, Product Operations

Date Posted: April 30, 2026

Experience Level: Mid-Senior Level (Estimated 5-10 years)

Remote Status: Hybrid

🚀 Role Summary

• Coordinate and structure the end-to-end User Experience (UX) and User Interface (UI) delivery workflow for Capgemini's new Group-wide AI platform, "Neo."

• Ensure consistency, quality, and alignment of UX deliverables (flows, wireframes, prototypes, user journeys) across all platform interfaces.

• Translate feature intake items into clear UX requirements and actionable design workstreams, facilitating seamless collaboration between design and engineering teams.

• Act as a key liaison between product managers, UX designers, frontend engineers, and change & communication teams to guarantee high-quality, coherent user experiences for new platform features.

• Drive the continuous improvement of the platform's user experience by leveraging feedback loops and refining UX decisions.

📝 Enhancement Note: While the title is "UX/UI Delivery Manager," the core responsibilities described align closely with Product Operations or GTM Operations roles focused on the delivery and operationalization of a digital product's user experience. The focus on coordinating workflows, ensuring consistency, and bridging design and engineering suggests a strong operations component. The role requires managing the delivery of UX/UI, rather than hands-on design creation.

📈 Primary Responsibilities

• Platform UX Delivery Coordination: Lead the planning and coordination of all UI/UX activities related to new features being integrated into the Neo AI platform.

• Deliverable Quality Assurance: Ensure the consistency, adherence to design systems, and overall quality of UX deliverables, including user flows, wireframes, interactive prototypes, and user journey maps across all Neo interfaces.

• Requirement Translation: Effectively translate feature intake items and business requirements into clear, concise UX requirements and actionable design workstreams for the UX design team.

• Workflow Structuring & Governance: Design and implement a structured design-to-delivery workflow, optimizing collaboration and handoffs between UX designers and frontend engineering teams for efficient implementation.

• Feedback Loop Integration: Establish and manage feedback loops from engineering, product, and end-users to iteratively refine UX decisions, address design debt, and support the continuous improvement of the platform's user experience.

• Cross-functional Alignment: Facilitate strong working relationships and clear communication channels between product management, UX design, frontend engineering, and change & communication teams to ensure unified platform development.

• Design System Adherence: Champion the use and consistent application of established design systems and component libraries to maintain brand consistency and accelerate development cycles.

• Process Optimization: Proactively identify opportunities to streamline the UX delivery process, implement best practices, and enhance overall operational efficiency within the design and development lifecycle.

📝 Enhancement Note: The responsibilities emphasize process management, cross-functional coordination, and ensuring the operational readiness of UX/UI deliverables for implementation, which are hallmarks of operations roles. The focus on "workflow governance" and "design-to-delivery workflow" directly points to operations management.

🎓 Skills & Qualifications

Education:

Experience:

• Proven experience in coordinating and managing the delivery of UI/UX workstreams within digital product development or large-scale enterprise platforms.

• Demonstrated success in bridging the gap between design teams and engineering/development teams.

Required Skills:

• UX/UI Delivery Management: Expertise in overseeing the complete lifecycle of UX/UI deliverables from conception to implementation.

• Figma Proficiency: Hands-on experience with modern design tools, specifically Figma, including its capabilities for component libraries, prototyping, and collaborative design workflows.

• Design Systems Knowledge: Strong understanding of design system principles, implementation, and governance for ensuring UI consistency and scalability.

• User-Centered Design (UCD) Principles: Deep understanding of UCD methodologies and how to apply them to create intuitive and effective user experiences.

• Wireframing & Prototyping: Proficiency in creating and managing wireframes, user flows, and interactive prototypes to communicate design concepts.

• Cross-functional Collaboration: Exceptional ability to collaborate effectively with diverse teams including Product Management, Engineering, QA, and Change Management.

• Communication & Presentation: Excellent verbal and written communication skills, with the ability to articulate complex UX concepts and requirements to technical and non-technical stakeholders.

• Organizational Skills: Strong project planning, task management, and organizational capabilities to manage multiple parallel design workstreams.

Preferred Skills:

• Experience with Agile/Scrum methodologies in a product development context.

• Familiarity with UX documentation standards and best practices.

• Understanding of front-end development principles and technologies to facilitate smoother handoffs.

• Experience in coordinating delivery for AI or complex enterprise software platforms.

• Knowledge of change management principles and communication strategies related to platform adoption.

📝 Enhancement Note: The emphasis on Figma, design systems, and workflow management points towards a need for candidates who can operationalize design processes. The requirement for translating requirements and managing parallel workstreams highlights core operational management skills.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• UX Workflow Governance Examples: Showcase instances where you have structured and managed the end-to-end UX delivery process, detailing the methodologies, tools, and checkpoints used.

• Design System Implementation Case Studies: Provide examples of how you've worked with or contributed to the implementation and governance of design systems, demonstrating an understanding of consistency and scalability.

• Figma Project Demonstrations: Include case studies or specific project examples showcasing your practical experience with Figma, particularly in managing components, libraries, and collaborative prototyping.

• Cross-functional Collaboration Case Studies: Present examples of successful collaboration with engineering, product, and other stakeholders to deliver complex features, highlighting your role in facilitating communication and alignment.

• Requirement Translation Artifacts: If possible, include anonymized examples of how you've translated business or product requirements into clear UX requirements or design briefs for development teams.

Process Documentation:

• Workflow Design and Optimization: Demonstrate experience in mapping, analyzing, and optimizing design-to-delivery workflows, focusing on efficiency gains and reduced time-to-market for UX features.

• Implementation and Automation Methods: Showcase how you've facilitated the implementation of UX designs and any efforts towards automating or standardizing parts of the delivery process.

• Measurement and Performance Analysis: Detail how you've tracked and reported on the success of UX deliverables, potentially including metrics related to design quality, implementation speed, or user adoption.

📝 Enhancement Note: For a role focused on delivery management of UX/UI, a portfolio demonstrating process ownership, system utilization (Figma), and cross-functional orchestration is crucial. This goes beyond just showcasing design outputs to demonstrating operational control and efficiency.

💵 Compensation & Benefits

Salary Range:

• Estimated range for a UX/UI Delivery Manager in Poland with 5-10 years of experience is typically between 15,000 PLN to 25,000 PLN gross per month (approximately €3,300 - €5,500 monthly). This can vary based on specific experience, negotiation, and precise location within Poland.

• Methodology: This estimate is based on current market data for similar roles in Poland (e.g., IT Delivery Manager, Product Delivery Manager, Senior UX Project Manager) across major tech hubs like Warsaw, Krakow, and Wrocław. Data sources include local job boards, salary aggregators, and recruitment agency reports for the IT and consulting sectors.

Benefits:

• Comprehensive Well-being Package:

  • Private medical care with Medicover.
  • Private life insurance.
  • Sports card (e.g., Multisport).
  • Access to the Capgemini Helpline for therapeutic support.
  • Educational podcast series "Let's talk about wellbeing."

• Extensive Learning & Development:

  • Access to over 70 training tracks on the NEXT platform, with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management).
  • Free access to Education First languages platform.
  • Access to TED Talks and Udemy Business materials and trainings.

• Performance Management:

  • Continuous feedback and ongoing performance discussions facilitated by the GetSuccess tool.
  • Transparent performance management policy.

• Flexible Working Model:

  • Hybrid working model combining office and remote work.

Working Hours:

• Standard full-time hours, estimated at 40 hours per week. The hybrid model offers flexibility in balancing office and remote workdays.

📝 Enhancement Note: The salary range is an estimate for the Polish market for a role of this seniority and type. The benefits package is detailed and highlights Capgemini's investment in employee well-being and professional development, which is a significant draw for operations professionals seeking a supportive environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology & Services, Consulting, AI, Digital Transformation. Capgemini is a global leader in consulting, technology services, and digital transformation, operating at the forefront of technological innovation.

Company Size: Over 420,000 employees globally. This indicates a large, established, and resource-rich organization with significant opportunities for career development and exposure to diverse projects.

Founded: Nearly 60 years ago. This long history signifies stability, deep industry knowledge, and a proven track record in the technology consulting space.

Team Structure:

• Operations Focus: The role sits within a team responsible for delivering the user experience for "Neo," Capgemini's new Group-wide AI platform. This suggests a dedicated product development or platform operations team.

• Cross-functional Integration: The role demands close collaboration with Product Managers, UX Designers, Frontend Engineers, and Change & Communication teams, indicating a matrixed or highly collaborative team structure.

• Reporting: While not explicitly stated, a Delivery Manager typically reports to a higher-level program manager, product lead, or operations director, overseeing a specific product or platform function.

Methodology:

• Agile & Iterative Development: The emphasis on "new features entering Neo," "feedback loops," and "continuous improvement" suggests an Agile or iterative development methodology is likely employed.

• Design-Driven Product Development: The role's focus on coordinating UX/UI delivery indicates a product development approach that highly values user experience and design quality.

• Data-Informed Decisions: While not explicitly stated for UX, Capgemini's broader context as an AI-powered partner implies a culture that values data analysis and technology-driven decision-making, which would likely extend to UX performance.

Company Website: https://www.capgemini.com/

📝 Enhancement Note: Capgemini's scale and industry position provide a robust environment for operations professionals. The specific focus on a new AI platform ("Neo") suggests an innovative and forward-thinking approach, offering exposure to cutting-edge technologies. The collaborative, cross-functional structure is typical for large tech organizations managing complex product lifecycles.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-to-senior level position within the operations or product delivery domain. It requires a blend of project management, process governance, and specialized UX/UI delivery coordination skills. It's a step beyond hands-on design or pure project management, focusing on the operationalization and efficient delivery of design outcomes.

Reporting Structure: The UX/UI Delivery Manager likely reports to a Head of Product Operations, Director of Platform Delivery, or a Senior Program Manager responsible for the Neo platform. They will manage workstreams involving UX designers and liaise extensively with engineering leads and product managers.

Operations Impact: The role has a direct impact on the success of the Neo AI platform by ensuring that the user experience is high-quality, consistent, and aligns with product priorities and business goals. By streamlining the UX delivery process, this role contributes to faster feature releases, improved user adoption, and ultimately, the platform's overall business value and Capgemini's competitive edge.

Growth Opportunities:

• Leadership in Product Operations: Progress into Senior Delivery Manager, Head of Product Operations, or Program Management roles, overseeing larger portfolios or multiple platforms.

• Specialization in AI/Platform Operations: Develop deep expertise in the operational challenges and best practices specific to AI platforms and large-scale enterprise software.

• Transition to Product Management: Leverage the deep understanding of product delivery and user needs to move into Product Management roles.

• Consulting Leadership: Move into client-facing consulting roles, advising other organizations on UX delivery best practices and operational efficiency.

• Further Training & Certification: Utilize Capgemini's extensive training resources to gain certifications in project management (e.g., PMP, Agile), AI, or specialized UX/UI methodologies.

📝 Enhancement Note: The role offers a clear path for operations professionals to grow into leadership positions, focusing on the operational aspects of digital product delivery within a large, global organization. The emphasis on a new AI platform also provides a unique specialization opportunity.

🌐 Work Environment

Office Type: Capgemini operates a modern office environment. The hybrid working model indicates a blend of collaborative office space and flexible remote work. This setup is designed to foster both teamwork and individual focus.

Office Location(s): The role is available in multiple major Polish cities: Gdańsk, Opole, Kraków, Wrocław, Lublin, Poznań, and Warszawa. This provides significant geographical flexibility for candidates. The specific office setup will vary by location but can be expected to be professional and equipped for modern work.

Workspace Context:

• Collaborative Spaces: Offices will likely feature meeting rooms, breakout areas, and open-plan spaces designed to facilitate team collaboration, brainstorming, and cross-functional interaction.

• Technology Infrastructure: Access to necessary IT infrastructure, including reliable internet, communication tools, and potentially specialized software beyond the core design stack.

• Operations Team Interaction: Opportunities for regular interaction with UX designers, product managers, and engineering leads, both in person and virtually, through structured meetings and informal touchpoints.

Work Schedule:

• The standard work schedule is likely Monday to Friday. The hybrid model allows for flexibility, with employees typically spending a set number of days in the office and the remainder working from home, after the initial onboarding period. This structure supports the need for focused work on processes and deliverables while maintaining team connectivity.

📝 Enhancement Note: The hybrid model and multiple office locations are key aspects of the work environment, catering to modern workforce expectations. The emphasis on collaborative spaces and technology infrastructure supports efficient operations and team dynamics.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A recruiter or HR representative will likely conduct an initial call to assess basic qualifications, interest, and cultural fit.

2. Hiring Manager Interview: A more in-depth discussion with the hiring manager to explore your experience in UX/UI delivery, project management, and understanding of design workflows. Expect questions about your approach to managing cross-functional teams and ensuring deliverable quality.

3. Technical/Skills Assessment: This could involve a case study, a portfolio review, or a technical Q&A focused on your proficiency with Figma, design systems, and process management. You may be asked to walk through a past project and explain your role and contributions.

4. Team/Stakeholder Interviews: Interviews with potential peers (e.g., UX designers, product managers) and stakeholders (e.g., engineering leads) to assess your collaboration style, communication skills, and ability to integrate into the team.

5. Final Interview/Offer: A final discussion, potentially with a senior leader, leading to a job offer.

Portfolio Review Tips:

• Focus on Process, Not Just Pixels: Highlight your role in managing the delivery of UX/UI. Showcase how you structured workflows, facilitated collaboration, and ensured quality and consistency.

• Showcase Figma Expertise: Include examples demonstrating your practical use of Figma for components, libraries, prototyping, and collaborative workflows. Explain how you leveraged these features for efficient delivery.

• Design System Integration: Clearly articulate your experience with design systems. Show how you ensured adherence and leveraged them for scalability and consistency.

• Quantify Impact: Where possible, use data to demonstrate the impact of your work. For example, "Reduced design-to-development handoff time by X%" or "Increased consistency of UI elements by Y%."

• Tailor to the Role: Emphasize your experience coordinating delivery for complex digital platforms, ideally with a focus on enterprise solutions or AI-driven products.

Challenge Preparation:

• Case Study Simulation: Be prepared for a case study that might involve a hypothetical scenario of a new feature needing to be integrated into the Neo platform. You may need to outline your process for planning, coordinating, and ensuring the quality of its UX/UI delivery.

• Process Mapping Exercise: You might be asked to quickly map out a typical UX delivery workflow or identify potential bottlenecks in a given scenario.

• Stakeholder Management Scenarios: Anticipate questions about how you would handle disagreements between design and engineering, manage conflicting priorities, or communicate progress and risks to stakeholders.

📝 Enhancement Note: The interview process is expected to be thorough, with a strong emphasis on practical skills, process management, and cross-functional collaboration, fitting for a delivery management role. A portfolio that demonstrates operational control over UX/UI delivery is key.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, component management, and collaborative workflows. Proficiency is a must.

• Project Management Software: Tools like Jira, Asana, Trello, or Monday.com for task tracking, workflow management, and sprint planning.

• Collaboration & Communication Platforms: Microsoft Teams, Slack, Zoom for daily communication and virtual meetings.

Analytics & Reporting:

• Analytics Platforms: Potentially Google Analytics, Mixpanel, or Amplitude for understanding user behavior post-launch, informing future UX iterations (though this role is more delivery-focused).

• Reporting/Dashboard Tools: Tools like Tableau, Power BI, or internal Capgemini dashboards for tracking project progress, delivery timelines, and team performance metrics.

CRM & Automation:

• CRM Systems (e.g., Salesforce): Understanding how UX/UI integrates with customer journeys managed within CRM is beneficial.

• Workflow Automation Tools: Familiarity with tools that might automate aspects of the design-to-development handoff or feedback collection processes.

• Design System Management Platforms: Tools or internal systems used to document and manage design tokens, components, and guidelines.

📝 Enhancement Note: Proficiency with Figma is explicitly required. The role implies the need for strong project and workflow management tools, as well as collaboration platforms to manage distributed teams and processes effectively.

👥 Team Culture & Values

Operations Values:

• Efficiency & Optimization: A strong drive to streamline processes, reduce waste, and improve the speed and quality of UX/UI delivery.

• Collaboration & Communication: Emphasis on open, honest, and frequent communication across all teams and stakeholders to ensure alignment and smooth execution.

• Quality & Consistency: Commitment to upholding high standards of design quality and ensuring consistent application of design principles and systems across the platform.

• User-Centricity: A deep-seated belief in designing for the end-user, ensuring that all deliverables meet user needs and provide a positive experience.

• Continuous Improvement: A proactive mindset towards identifying areas for enhancement in processes, tools, and team collaboration.

Collaboration Style:

• Cross-Functional Partnership: Encourages a partnership approach where design, product, and engineering teams work cohesively, sharing insights and problem-solving together.

• Transparent Feedback Culture: Fosters an environment where constructive feedback is welcomed and utilized for continuous improvement of both the product and the processes.

• Knowledge Sharing: Values the sharing of best practices, learnings, and insights across teams to elevate collective expertise and efficiency.

📝 Enhancement Note: Capgemini's stated commitment to diversity and inclusion is foundational. For this role, the team culture likely emphasizes operational excellence, collaborative problem-solving, and a shared commitment to delivering high-quality user experiences for the Neo platform.

⚡ Challenges & Growth Opportunities

Challenges:

• Scaling UX Delivery: As the Neo platform grows, scaling the UX delivery process to accommodate increasing feature requests and complexity will be a significant challenge.

• Maintaining Consistency Across Teams: Ensuring design consistency across multiple features, workstreams, and potentially diverse teams of designers and engineers requires robust governance.

• Balancing Speed and Quality: Navigating the inherent tension between rapid development cycles and maintaining high UX/UI quality and adherence to design standards.

• Integration with AI Features: Understanding and managing the delivery of UX for novel AI-driven features, which may have unique interaction patterns and user expectations.

• Managing Stakeholder Expectations: Aligning diverse stakeholder needs and priorities (product, engineering, business) with the UX delivery roadmap.

Learning & Development Opportunities:

• AI Platform Operations Expertise: Gain specialized knowledge in operating and delivering features for advanced AI platforms.

• Advanced Delivery Management: Develop skills in managing complex, cross-functional delivery chains within a large enterprise.

• Design System Mastery: Deepen expertise in the strategic implementation and governance of enterprise-level design systems.

• Leadership Development: Opportunities to lead larger teams, manage more critical projects, and develop strategic operational planning skills.

• Industry Certifications: Access to Capgemini's extensive training catalog for certifications in project management, AI, UX, or business analysis.

📝 Enhancement Note: The role offers significant opportunities to tackle complex operational challenges related to AI platform development, providing a high-impact learning environment for ambitious operations professionals.

💡 Interview Preparation

Strategy Questions:

• Operationalizing UX/UI: "Describe your process for translating a product requirement into a fully delivered UX/UI feature, detailing the steps from initial brief to engineering handoff." (Focus on workflow, documentation, and collaboration).

• Managing Design Systems: "How do you ensure consistent application of a design system across multiple teams and features? What challenges have you faced, and how did you overcome them?" (Highlight governance and communication strategies).

• Cross-functional Collaboration: "Walk me through a time you had to align conflicting priorities between Product, Design, and Engineering. What was your approach, and what was the outcome?" (Demonstrate mediation and problem-solving skills).

• Figma Utilization: "How have you leveraged Figma's advanced features (e.g., components, libraries, prototyping) to improve the efficiency and quality of UX/UI delivery?" (Be ready to provide specific examples).

Company & Culture Questions:

• Capgemini's AI Focus: "What interests you about Capgemini's focus on AI, and how do you see UX/UI delivery playing a role in the success of platforms like Neo?" (Show research and alignment with company vision).

• Hybrid Work Environment: "How do you ensure effective collaboration and maintain team cohesion in a hybrid work setting?" (Discuss strategies for remote and in-office interactions).

• Process Improvement Mindset: "Describe a time you identified an inefficiency in a design or development process and implemented a solution. What was the impact?" (Highlight proactive problem-solving and analytical skills).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly state the challenge, your role, the process you managed, the tools used (especially Figma), the outcome, and lessons learned.

• Highlight Operational Control: Emphasize your management of the workflow, stakeholder communication, and quality assurance aspects, not just the visual design elements.

• Demonstrate Figma Proficiency: Be ready to navigate Figma or walk through specific examples of component libraries, prototypes, or design system integrations.

• Quantify Achievements: Use metrics whenever possible to showcase the impact of your process improvements or delivery management.

• Focus on the "Neo" Platform: Frame your experience in terms of delivering for a large-scale, complex platform, ideally with enterprise or AI components.

📝 Enhancement Note: Interview preparation should focus on demonstrating operational expertise, process management capabilities, and a deep understanding of the UX/UI delivery lifecycle, rather than pure design skills.

📌 Application Steps

To apply for this Operations and Delivery Management position:

• Submit Your Application: Apply directly through the Capgemini Careers portal via the provided URL.

• Tailor Your Resume: Highlight keywords and responsibilities related to UX/UI delivery management, Figma, design systems, cross-functional coordination, workflow governance, and Agile methodologies. Quantify your achievements where possible.

• Prepare Your Portfolio: Curate a portfolio that specifically showcases your process management skills, Figma proficiency, experience with design systems, and successful cross-functional collaborations. Focus on demonstrating how you managed the delivery of UX/UI.

• Research Capgemini: Understand Capgemini's mission, its focus on AI and digital transformation, and its culture. Be prepared to discuss why you are interested in working on the Neo platform.

• Practice Interview Responses: Rehearse answers to common interview questions, with a particular focus on behavioral questions that assess your problem-solving, collaboration, and process management skills. Be ready to walk through your portfolio in detail.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.