UX Writer (Portugués-Español)

📍 Job Overview

Job Title: UX Writer (Portugués-Español)

Company: Skydropx - Frenet

Location: Colombia (Remote)

Job Type: FULL_TIME

Category: UX Writing / Content Design

Date Posted: 2026-09-08

Experience Level: Mid-Level (4+ years)

Remote Status: Fully Remote

🚀 Role Summary

• Design and structure clear, user-friendly content for complex software features, ensuring seamless user comprehension and adoption.

• Develop and enforce content patterns and style guides to maintain brand voice consistency and product coherence across all digital touchpoints.

• Leverage Artificial Intelligence (AI) tools to optimize content creation, enhance user interactions, and improve overall product experience.

• Collaborate closely with cross-functional teams, including product managers, designers, and engineers, to integrate content strategy into product development lifecycle.

• Drive user-centered design principles through content, ensuring accessibility and usability for a diverse, international user base.

📝 Enhancement Note: This role is crucial for bridging the gap between complex technical features and user understanding, particularly within a fast-paced, multicultural logistics technology environment. The emphasis on AI optimization and international product experience indicates a forward-thinking approach to content strategy.

📈 Primary Responsibilities

• Architect and write clear, concise, and engaging copy for user interfaces, including microcopy, error messages, onboarding flows, and feature documentation, across complex software features.

• Define, document, and maintain comprehensive content style guides, tone of voice guidelines, and content patterns to ensure consistency and brand integrity across all Skydropx products.

• Create and curate AI-specific content artifacts, including prompts, training data, and interaction models, to enhance AI-driven features and improve user engagement.

• Conduct user testing and gather feedback on content to iterate and improve user experience, ensuring content meets user needs and business objectives.

• Collaborate with product, design, and engineering teams to translate business requirements and user needs into effective and intuitive content solutions.

• Ensure content adheres to established UX methodologies (e.g., Design Thinking, User-Centered Design) and best practices for mobile-first and responsive web design.

• Contribute to information architecture discussions, ensuring content is logically organized and easily discoverable within the product.

• Work with localization teams to ensure content is culturally appropriate and effectively translated for target markets, maintaining its original intent and impact.

📝 Enhancement Note: The responsibility of creating and curating AI-specific content artifacts is a significant differentiator, suggesting this role will be at the forefront of integrating generative AI into user-facing product experiences. This requires not just writing skills but also an understanding of AI interaction design.

🎓 Skills & Qualifications

Education: Bachelor's degree in Communication, Literature (Text Editing), Marketing, or a related field.

Experience: Minimum of 4 years of experience in UX Writing or a similar content design role for digital software and applications.

Required Skills:

• Native or near-native proficiency in Portuguese with exceptional writing and editing capabilities.

• High proficiency in Spanish for content creation and adaptation.

• Proven experience in UX Writing for complex software features and digital products.

• Demonstrated ability to define and implement content style guides, tone of voice manuals, and content patterns.

• Practical experience using AI tools for content optimization and improving user interactions.

• Strong understanding and application of UX methodologies, including Design Thinking and User-Centered Design.

• Knowledge of Information Architecture principles and best practices.

• Experience with Mobile First and Responsive Web Design principles.

• Experience conducting and interpreting User Testing sessions.

• Excellent command of grammar, spelling, and punctuation in both Portuguese and Spanish. Preferred Skills:

• Experience in e-commerce platforms and user journeys.

• Familiarity with accessibility best practices (e.g., WCAG guidelines).

• Experience working with digital products deployed in multiple countries and understanding localization nuances.

• Experience collaborating with AI/ML teams or working on AI-powered features.

📝 Enhancement Note: The explicit requirement for Portuguese proficiency, coupled with Spanish, highlights the role's focus on the Latin American market. The "AI optimization" requirement suggests a need for candidates who are not just writers but also understand how to interface with and guide AI systems for content generation and refinement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive online portfolio showcasing a range of UX writing projects, demonstrating your ability to create clear, user-centered content for digital products.

• Case studies that highlight your process from problem identification to solution, including user research, content strategy, wireframing/prototyping, and final UI copy.

• Examples of how you have applied UX methodologies (e.g., Design Thinking, User-Centered Design) to solve content challenges.

• Evidence of your ability to standardize content, create style guides, and maintain brand voice consistency.

• Demonstrations of how you have used AI tools to enhance content creation or user experience.

• Projects that illustrate your understanding of information architecture and mobile-first/responsive design principles. Process Documentation:

• Showcase your approach to defining and implementing content strategies for new features or products.

• Detail your process for conducting user research, including user interviews and usability testing, and how you translate findings into content improvements.

• Illustrate your workflow for creating, reviewing, and iterating on UI copy, including collaboration with design and development teams.

• Provide examples of how you have managed content consistency across different product platforms or features.

📝 Enhancement Note: Given the emphasis on AI and international products, the portfolio should ideally include examples of how content is adapted for different regions or how AI was used to scale content efforts. Demonstrating a structured approach to content strategy and a clear understanding of the UX design lifecycle is paramount.

💵 Compensation & Benefits

Salary Range: Based on regional market research for experienced UX Writers in Colombia, Argentina, Brazil, Panama, and Venezuela, a competitive annual salary range of $30,000 - $50,000 USD (or local equivalent) is estimated. This range accounts for the 4+ years of experience, specialized skills in Portuguese and Spanish UX writing, and the use of AI tools.

Benefits:

• Full-time employment with a dynamic and ambitious company in the logistics tech space.

• Flexible working hours within the GMT-6 (CDMX) time zone, with additional flexibility during launch and update periods.

• Fully remote work arrangement, allowing for work from approved countries in Latin America (Colombia, Venezuela, Panama, Argentina, Brazil).

• Opportunities for professional growth and career development, with a focus on skill advancement and leadership potential.

• Contribution to a regional mission to revolutionize logistics for Latin American businesses.

Working Hours: Standard working hours are Monday to Friday, 9:00 AM to 7:00 PM GMT-6 (CDMX). Some flexibility is offered, particularly during critical product launch and update phases.

📝 Enhancement Note: The salary estimate is based on general market data for UX Writers with 4+ years of experience in the specified Latin American regions. Actual compensation may vary based on individual experience, specific skill set, and negotiation. The benefits highlight a strong emphasis on professional development and work-life balance within a remote, international setting.

🎯 Team & Company Context

🏢 Company Culture

Industry: Logistics Technology (LogTech), E-commerce Support. Skydropx operates within a rapidly evolving sector focused on optimizing supply chains and delivery services for businesses in Latin America.

Company Size: The company is part of the Skydropx - Frenet ecosystem, suggesting a mid-to-large sized organization with established processes but retaining a dynamic, growth-oriented culture.

Founded: Skydropx's mission is to innovate logistics, indicating a focus on modern solutions and technological advancement, likely founded in the last decade to address emerging market needs.

Team Structure:

• The UX Writer will be part of a multidisciplinary product team, likely including Product Managers, UX/UI Designers, Software Engineers, and potentially other content specialists or researchers.

• Collaboration is expected to be high, with direct interaction across various departments to ensure a cohesive product experience.

• The reporting structure will likely involve a Lead UX Designer, Product Lead, or Head of Product, supporting a lean and agile operational model. Methodology:

• Emphasis on agile development methodologies, promoting rapid iteration and continuous improvement.

• Data-driven decision-making, utilizing analytics and user feedback to inform product and content strategies.

• User-centric approach, prioritizing user needs and experiences in all product development phases.

• Cross-functional collaboration is key, with teams working closely to achieve shared objectives.

Company Website: https://skydropx.com

📝 Enhancement Note: The company's focus on "innovating logistics" and its presence in a dynamic LATAM market suggests a culture that values agility, technological adoption, and a proactive approach to problem-solving. The remote, multicultural aspect points to an inclusive and adaptable work environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level to Senior UX Writer, requiring 4+ years of experience. It offers the opportunity to take ownership of content strategy for complex features and contribute to high-level product decisions, influencing user experience across multiple markets.

Reporting Structure: The UX Writer will likely report to a Product Manager, Lead UX Designer, or Head of Product. This structure provides direct access to product strategy and decision-making processes, fostering close collaboration with key stakeholders.

Operations Impact: The UX Writer's impact is critical to user adoption, satisfaction, and retention within Skydropx's logistics platform. By ensuring clear, intuitive content, they directly influence the ease with which businesses manage their logistics, thereby contributing to revenue growth and operational efficiency for Skydropx's clients. The role also plays a part in shaping the company's brand voice and user experience standards across Latin America.

Growth Opportunities:

• Specialization in AI Content: Deepen expertise in crafting content for AI-driven features, becoming a subject matter expert in this emerging field.

• Lead Content Strategy: Progress to a Senior UX Writer or Content Design Lead role, overseeing content strategy for larger product areas or entire platforms.

• Cross-functional Leadership: Develop skills in product management or UX design leadership, leveraging content expertise to influence broader product development.

• International Product Exposure: Gain extensive experience with localization and international product rollout, becoming an expert in global UX content.

📝 Enhancement Note: The role offers significant growth potential, particularly in the niche area of AI content for UX. The opportunity to influence product strategy from a content perspective in a growing LogTech company is a strong draw for ambitious professionals.

🌐 Work Environment

Office Type: Fully Remote. This role is designed for individuals who thrive in an independent, self-directed work environment.

Office Location(s): Remote work is permitted from Venezuela, Panama, Argentina, Brazil, and Colombia. This allows for flexibility across different Latin American countries, provided candidates meet local requirements.

Workspace Context:

• Independent Work: Expect a high degree of autonomy, requiring strong self-discipline and time management skills to meet deadlines and objectives.

• Digital Collaboration Tools: The work environment relies heavily on digital collaboration platforms (e.g., Slack, Zoom, project management tools) for communication and teamwork.

• Multicultural Team Interaction: Opportunities to engage with colleagues from diverse cultural backgrounds, fostering a rich and dynamic remote work experience.

Work Schedule: The primary working hours are aligned with GMT-6 (CDMX) time, but the remote nature and stated flexibility allow for some adaptation, crucial for effective collaboration across different time zones within the approved countries.

📝 Enhancement Note: The remote nature is a key benefit, offering flexibility. However, candidates must be comfortable with asynchronous communication and proactive engagement to succeed in a geographically dispersed team.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, resume, and portfolio to assess qualifications and experience.

• Technical Interview: Likely involves a discussion of your UX writing process, methodologies, and experience with AI tools. You may be asked to walk through specific case studies from your portfolio.

• Portfolio Review: A dedicated session where you present and discuss your portfolio, highlighting your best work, problem-solving approaches, and impact on user experience.

• Cross-functional Collaboration Interview: An opportunity to interact with potential team members (e.g., Product Manager, UX Designer) to assess cultural fit, communication style, and collaborative abilities.

• Final Interview: May involve senior leadership to discuss strategic alignment and long-term vision.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest, most relevant projects that showcase your UX writing skills, especially those involving complex features, AI integration, or internationalization.

• Focus on Process and Impact: For each project, clearly articulate the problem you solved, your process (research, ideation, iteration), the tools and methodologies used, and the measurable impact of your work (e.g., improved conversion, reduced support tickets, increased user engagement).

• Highlight AI and Multilingual Skills: Specifically point out any projects where you utilized AI tools or demonstrated proficiency in Portuguese and Spanish content creation and localization.

• Tell a Story: Present your portfolio not just as a collection of work, but as a narrative of your problem-solving abilities and your journey as a UX Writer.

• Prepare for Technical Questions: Be ready to discuss your approach to information architecture, user testing, and style guide creation.

Challenge Preparation:

• Content Design Challenge: You might be given a specific feature or user flow and asked to write the UI copy, or critique existing copy, demonstrating your understanding of user needs and product goals.

• AI Prompting Exercise: A potential exercise could involve crafting effective prompts for an AI to generate specific types of content or refine existing text.

• Case Study Presentation: Prepare a concise presentation of one of your key portfolio projects, focusing on clarity, impact, and your strategic thinking.

📝 Enhancement Note: The interview process will heavily scrutinize your portfolio. Be prepared to deeply articulate the "why" behind your content decisions and demonstrate how you measure success. The emphasis on AI and multilingualism means showcasing specific examples in these areas is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Content Management Systems (CMS): Experience with systems used for managing and deploying website or application content.

• Prototyping & Design Tools: Proficiency with tools like Figma, Sketch, Adobe XD for visualizing content within user interfaces and collaborating with designers.

• AI Content Tools: Familiarity with AI-powered writing assistants, content optimization platforms, or generative AI tools for drafting, refining, and personalizing content.

• Collaboration Platforms: Tools such as Slack, Microsoft Teams, or similar for real-time communication and team coordination.

Analytics & Reporting:

• Web Analytics Tools: Experience with tools like Google Analytics to understand user behavior and content performance.

• User Feedback Platforms: Familiarity with tools for collecting and analyzing user feedback (e.g., surveys, in-app feedback widgets).

• A/B Testing Tools: Understanding of how to use A/B testing to measure the effectiveness of different content variations.

CRM & Automation:

• CRM Systems: While not directly a CRM role, understanding how content impacts CRM data and user journeys (e.g., in Salesforce, HubSpot) can be beneficial.

• Project Management Software: Proficiency with tools like Jira, Asana, Trello for managing tasks, workflows, and project timelines.

📝 Enhancement Note: While specific tools aren't listed, the role implies a need for comfort with modern digital product development stacks. A strong understanding of how content integrates with AI, design, and analytics tools is essential.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs through intuitive and effective content.

• Innovation: Embracing new technologies like AI to enhance product offerings and user experiences.

• Collaboration: Working effectively in multidisciplinary teams, valuing diverse perspectives to achieve shared goals.

• Excellence: Striving for high quality in all aspects of work, from writing precision to strategic thinking.

• Efficiency: Designing content that not only enhances user experience but also streamlines processes and reduces friction.

Collaboration Style:

• Cross-functional Partnership: Actively engaging with product managers, designers, and engineers to ensure content is integrated seamlessly into the product development lifecycle.

• Feedback-Driven Iteration: Openness to constructive criticism and a willingness to iterate on content based on user feedback and team input.

• Knowledge Sharing: Proactively sharing insights on UX writing best practices, AI content strategies, and learnings from user research within the team and wider organization.

📝 Enhancement Note: The company culture likely emphasizes a fast-paced, results-oriented environment where innovation and collaboration are key drivers. Expect a team that values proactive communication and a shared commitment to improving the user experience in the logistics tech domain.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Complexity and Simplicity: Crafting clear content for intricate logistics features that requires technical understanding.

• AI Integration Nuances: Effectively leveraging AI tools while ensuring brand voice, accuracy, and ethical considerations are maintained.

• Multilingual Consistency: Maintaining a cohesive and high-quality user experience across Portuguese and Spanish, and potentially other languages, while adapting to regional nuances.

• Remote Collaboration Dynamics: Navigating communication and collaboration effectively within a fully remote, multicultural team.

• Rapid Product Evolution: Keeping pace with the fast-changing nature of the logistics tech industry and adapting content strategies accordingly.

Learning & Development Opportunities:

• AI Content Specialization: Becoming a leading expert in AI-driven content strategy and implementation within the UX field.

• Product Strategy Influence: Growing influence on product roadmaps and feature development through strategic content input.

• Cross-Cultural Communication Skills: Enhancing abilities to work effectively with diverse international teams and user bases.

• Industry Insights: Gaining deep knowledge of the Latin American logistics and e-commerce markets.

📝 Enhancement Note: The role presents a unique opportunity to shape the future of content in AI-powered logistics platforms. Candidates who embrace challenges and are eager to learn will find significant growth potential.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to write content for a technically complex feature. How did you ensure user understanding?" (Focus on your process, research, and simplification techniques.)

• "How would you approach creating a style guide for a new product feature that needs to be consistent with existing products?" (Highlight your methodology for defining voice, tone, and patterns.)

• "Walk me through a project where you used AI to optimize your UX writing process. What were the challenges and results?" (Emphasize your practical application of AI and measurable outcomes.)

• "How do you ensure content is effective and culturally relevant for different international markets?" (Discuss your experience with localization, user testing across regions, and adaptation strategies.) Company & Culture Questions:

• "What interests you about Skydropx and the logistics industry?" (Research Skydropx's mission, values, and recent developments. Connect your skills to their goals.)

• "How do you approach collaboration with designers and developers in a remote environment?" (Provide examples of your communication style and proactive engagement.)

• "What are your thoughts on the future of AI in content creation?" (Showcase your forward-thinking perspective and how you integrate AI responsibly.) Portfolio Presentation Strategy:

• Start with the "Why": For each project, clearly state the business problem or user need you addressed.

• Detail Your Process: Explain your step-by-step approach, including research, ideation, content creation, and iteration based on feedback.

• Showcase Impact: Quantify results whenever possible (e.g., improved conversion rates, reduced support queries, positive user feedback).

• Highlight Key Skills: Specifically point out where your Portuguese/Spanish proficiency, AI tool usage, and UX methodology knowledge were critical.

• Be Ready for Deep Dives: Prepare to answer detailed questions about your design decisions and challenges faced.

📝 Enhancement Note: Be ready to demonstrate not just writing ability, but strategic thinking, problem-solving skills, and a deep understanding of user-centered design principles, particularly as they apply to AI and international contexts.

📌 Application Steps

To apply for this UX Writer position:

• Submit your application through the provided link on Ashby.

• Tailor your resume: Highlight experience with UX writing, Portuguese and Spanish proficiency, AI tool usage, and relevant UX methodologies. Use keywords from the job description.

• Curate your portfolio: Select your strongest, most relevant projects. Ensure each case study clearly outlines the problem, your process, your contribution, and the impact. Specifically include examples of AI integration and multilingual content if possible.

• Prepare for portfolio presentation: Practice walking through your selected projects, focusing on clarity, impact, and your strategic thinking. Be ready to discuss your process in detail.

• Research Skydropx: Understand their mission, the logistics industry, and their product offerings. This will help you tailor your application and responses during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.