UX UI Designer

Anglian Water Services
Full-timeβ€’Huntingdon, United Kingdom
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πŸ“ Job Overview

Job Title: UX UI Designer

Company: Anglian Water Services

Location: Huntingdon, England, United Kingdom

Job Type: Full time

Category: Product Design / UX/UI

Date Posted: 2026-09-16

Experience Level: Mid-weight (2-5 years estimated)

Remote Status: Hybrid

πŸš€ Role Summary

  • Design and deliver high-quality, accessible digital user experiences across multiple brands within the Anglian Water Group.

  • Manage the full product design lifecycle, from initial discovery and user research through to wireframing, prototyping, high-fidelity design, and developer handover.

  • Contribute to and maintain robust design systems and UI kits to ensure brand consistency and efficiency across digital products.

  • Collaborate closely with cross-functional teams, including product owners, developers, and senior stakeholders, to translate user and business needs into effective design solutions.

πŸ“ Enhancement Note: The role is described as "mid-weight level," suggesting an expectation of 2-5 years of commercial experience. The emphasis on end-to-end product design, managing discovery, and contributing to design systems indicates a need for a candidate who can operate autonomously while also being a collaborative team player. The hybrid nature implies a balance between in-office collaboration and remote work flexibility.

πŸ“ˆ Primary Responsibilities

  • Lead discovery and research activities, including conducting stakeholder interviews, mapping user journeys, and facilitating usability testing sessions.

  • Translate research insights and business requirements into detailed user flows, wireframes, storyboards, interactive prototypes, and high-fidelity interface designs.

  • Ensure all digital experiences meet and exceed accessibility standards, specifically WCAG 2.1 AA or higher, for inclusive design.

  • Clearly articulate and present design decisions to delivery teams and stakeholders, providing strong rationale linked to user needs and business objectives.

  • Utilize Figma proficiently for all design work, leveraging components, variables, modes, and advanced prototyping features for efficient and organized design files.

  • Actively contribute to the development, maintenance, and evolution of shared user interface kits and design systems used across multiple brands.

  • Prepare comprehensive, annotated design handovers for development teams and provide ongoing design quality assurance support during the build phase.

  • Take full ownership of the quality and integrity of the final delivered digital experience, extending beyond the design file itself.

  • Support brand, marketing, and other internal teams with ad-hoc design requests, presentation materials, and print assets as needed.

  • Maintain and enforce visual consistency across all digital products and wider brand touchpoints.

  • Implement approved design changes within Webflow where appropriate, adhering to agreed design patterns and component structures (Webflow proficiency is desirable but training will be provided).

  • Responsibly leverage artificial intelligence (AI) tools to enhance research, ideation, prototyping, and accessibility validation processes.

  • Actively share knowledge, techniques, and reusable patterns, contributing ideas to continuously improve team processes and overall design craft.

πŸ“ Enhancement Note: The responsibilities highlight a comprehensive UX/UI role that spans strategy, execution, and maintenance. The emphasis on ownership ("Take ownership of the quality of the final delivered experience") and proactive contribution ("Share techniques, learnings and reusable patterns") suggests a candidate who is not just a task-doer but a proactive problem-solver and team contributor. The inclusion of AI tools and Webflow indicates a forward-thinking approach to design practices.

πŸŽ“ Skills & Qualifications

Education:

  • Degree, HND, or equivalent experience in design, digital media, or a related field is desirable. Experience:

  • Proven commercial UX/UI product and/or web design experience, demonstrating end-to-end design capabilities.

  • Experience working within a multi-brand environment or an in-house design team is advantageous. Required Skills:

  • UX Design Principles: Strong understanding and application of user-centered design methodologies, including user research, journey mapping, and usability testing.

  • UI Design Craft: Exceptional visual design skills, a keen eye for detail, and a strong sense of aesthetic judgment.

  • Wireframing & Prototyping: Proficiency in creating user flows, wireframes, storyboards, and interactive prototypes at various fidelity levels.

  • Figma Proficiency: Advanced skills in Figma, including mastery of components, variables, modes, and prototyping tools for efficient workflow and design system management.

  • Design Systems: Working knowledge of design system principles and the discipline required to maintain consistency and quality across multiple products and brands.

  • Accessibility Standards: Experience designing for accessibility, adhering to recognized standards such as WCAG 2.1 AA or higher.

  • Responsive Design: Ability to design intuitive and effective responsive interfaces for various devices and screen sizes.

  • Communication Skills: Strong written and verbal communication abilities, with the capacity to clearly articulate design decisions to both technical and non-technical audiences.

  • Problem-Solving & Autonomy: Ability to take a brief forward with minimal direction, proactively identifying assumptions, dependencies, and potential risks.

  • Collaboration & Organization: A collaborative, organized, and reliable approach to work, with a commitment to delivering high-quality design files, documentation, and handovers.

Preferred Skills:

  • Webflow Implementation: Experience using Webflow for website implementation, translating approved designs into functional pages (training will be provided if not).

  • AI Tool Integration: Practical experience using AI tools to support research, design processes, and delivery workflows.

  • Front-End Fundamentals: Working knowledge of HTML, CSS, and JavaScript to facilitate effective collaboration with developers.

  • SEO & Analytics Awareness: Understanding of search engine optimization (SEO), performance monitoring, and analytics fundamentals as they relate to user experience and design impact.

πŸ“ Enhancement Note: The required skills emphasize a blend of strategic UX thinking, visual design execution, and technical proficiency with key design tools like Figma. The preference for Webflow, AI tools, and front-end knowledge indicates a desire for a versatile designer who can adapt to evolving digital design practices and contribute beyond pure design outputs. The "mid-weight" experience level is further supported by the expectation of autonomy and proactive problem-solving.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A comprehensive portfolio showcasing end-to-end product and/or web design projects, demonstrating your capability from initial concept through to final delivery.

  • Evidence of strong UX thinking, including user research methodologies, problem definition, and solution development.

  • Visual examples of high-fidelity interface designs, showcasing graphic design skills, attention to detail, and aesthetic judgment.

  • Case studies that clearly articulate the design process, challenges faced, and the rationale behind key design decisions.

  • Demonstrations of how you have contributed to or maintained design systems and component libraries.

  • Examples of accessible design solutions and how you've met WCAG standards.

  • Prototypes showcasing user flows and interaction design. Process Documentation:

  • Examples of how you document your design process, including user flows, journey maps, and wireframes.

  • Annotated design handovers provided to development teams, illustrating clarity and completeness.

  • Case studies that detail the impact of your design work on user experience and business objectives.

  • Evidence of collaboration with development teams, including how you support them during the build phase.

πŸ“ Enhancement Note: The portfolio is a critical component for this role, serving as tangible proof of the candidate's end-to-end design capabilities. It should not only display visual output but also the strategic thinking and process behind it, particularly in areas like accessibility and design system contribution. The emphasis on process documentation highlights the need for clear communication and handover practices.

πŸ’΅ Compensation & Benefits

Salary Range:

  • Circa Β£40,000 per annum, dependent on skills and experience. Benefits:

  • Pension: Double Matched Pension Scheme (up to 21% combined contribution).

  • Healthcare: Private Healthcare coverage.

  • Leave: 26 days annual leave plus bank holidays, increasing with length of service.

  • Insurance: Life assurance at eight times your salary.

  • Performance Bonus: Annual bonus potential.

  • Wellness: Personal medical assessments, Virtual GP service, Cancer screening, Financial wellbeing support, and Employee Assistance Programme.

  • Savings & Discounts: Lifestyle savings including discounts on retail, travel, and utilities; salary finance benefits.

  • Flexibility: Flexible working opportunities and a standard 37-hour work week.

  • Volunteer Days: Paid days for volunteering activities.

Working Hours:

  • Full Time, 37 hours per week, with flexible working opportunities available.

πŸ“ Enhancement Note: The salary is explicitly stated as "Circa Β£40,000," with the caveat that it depends on the candidate's skills and experience. This confirms the mid-weight level. The comprehensive benefits package, especially the strong pension matching and extensive wellness programs, indicates a company that invests in employee well-being and long-term security. The mention of flexible working hours is a significant perk for work-life balance.

🎯 Team & Company Context

🏒 Company Culture

Industry: Utilities (Water Services)

Company Size: Anglian Water is a large organization, employing over 5,000 people. TIDE Services operates as a smaller, in-house design team within this larger group.

Founded: Anglian Water's history dates back to 1974, with a long-standing presence in the UK utilities sector.

Team Structure:

  • You will join a small, dedicated in-house design team at TIDE Services.

  • This team collaborates closely with product owners, developers, content specialists, and senior stakeholders across the Anglian Water Group.

  • The role involves working within a hybrid model, balancing remote flexibility with in-office collaboration. Methodology:

  • The team emphasizes a user-centered design approach, integrating discovery and research into the design process.

  • A strong focus is placed on delivering accessible, high-quality digital experiences that meet both user needs and business objectives.

  • Design systems and component libraries are utilized to ensure consistency and efficiency across a family of brands.

  • The use of AI tools for research, ideation, and accessibility checks reflects a commitment to modern design practices.

Company Website: https://www.anglianwater.co.uk/

πŸ“ Enhancement Note: Working within TIDE Services for Anglian Water means being part of a crucial utility provider with a strong commitment to public service and digital transformation. The small design team offers a more intimate, collaborative environment where individual contributions are highly visible, while still being part of a large, established organization with extensive resources and benefits. The hybrid model suggests a modern approach to work, balancing autonomy with team interaction.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: Mid-weight Product Designer (UX/UI)

This role is positioned as a mid-weight designer, requiring a solid foundation in both UX strategy and UI execution, coupled with the ability to work independently on projects from conception to completion. It’s a step up from junior roles, demanding more strategic input, ownership, and the ability to mentor or guide less experienced team members implicitly through best practices.

Reporting Structure:

The UX UI Designer will report into the Lead Designer within the TIDE Services design team. Collaboration will be extensive with product owners, delivery teams, and senior stakeholders across the Anglian Water Group.

Operations Impact:

The UX UI Designer will directly influence the quality, usability, and accessibility of digital products and experiences used by customers and internal staff. Their work will contribute to improved customer satisfaction, operational efficiency, and the overall digital transformation efforts of the Anglian Water Group. By ensuring consistency and quality across brands, they will enhance brand perception and user trust.

Growth Opportunities:

  • Skill Specialization: Deepen expertise in areas like advanced accessibility, design system architecture, or specific AI design tools.

  • Cross-Brand Experience: Gain extensive experience designing for diverse brands within a large group, broadening portfolio scope.

  • Webflow Mastery: Develop proficiency in Webflow implementation, bridging the gap between design and front-end development.

  • Leadership Potential: As a mid-weight designer, there are opportunities to take on more complex projects, mentor junior designers, and contribute to strategic design decisions, paving a path towards Senior Designer or Design Lead roles.

  • Cross-Functional Learning: Work closely with product owners and developers, gaining insights into product strategy, agile methodologies, and technical constraints.

πŸ“ Enhancement Note: This role offers a clear progression path from a mid-weight to a senior or lead designer position, especially given the exposure to design systems, accessibility, and potentially Webflow implementation. The opportunity to work across multiple brands within a large organization provides a rich learning ground for developing a versatile and impactful design career.

🌐 Work Environment

Office Type: Hybrid work model, combining remote work with in-office presence.

Office Location(s): The primary office location is Osprey House in Huntingdon, Cambridgeshire.

Workspace Context:

  • Collaborative Environment: The small in-house design team at TIDE Services fosters a close-knit, collaborative atmosphere. Opportunities exist for in-person brainstorming, feedback sessions, and knowledge sharing.

  • Tools & Technology: Access to industry-standard design tools, with a strong emphasis on Figma. The company is open to leveraging AI tools and provides training for specific platforms like Webflow.

  • Team Interaction: Regular interaction with product owners, developers, and other key stakeholders will be integral to the role, facilitating a holistic understanding of project goals and user needs.

Work Schedule:

  • Standard working hours are 37 per week, with flexible working opportunities available, allowing for a good work-life balance.

πŸ“ Enhancement Note: The hybrid work arrangement in Huntingdon offers a blend of focused, remote work and collaborative, in-person sessions. This setup is designed to maximize productivity and team cohesion, catering to modern work preferences while ensuring that essential face-to-face interaction for design critique and stakeholder engagement can occur.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Stage 1: Initial Call (30 minutes): A screening call to discuss your background, experience, and suitability for the role. This is an opportunity to ask initial questions about the position and team.

  • Stage 2: Craft Interview (1 hour, In-Person): For successful candidates from Stage 1, this involves a deeper dive into your design skills. You will be expected to present a key case study from your portfolio and discuss your design approach with the Lead Designer and another team member.

Portfolio Review Tips:

  • Case Study Selection: Choose a case study that best represents your end-to-end UX/UI design process, particularly projects where you had significant ownership and impact. Highlight challenges, your problem-solving approach, and the resulting outcomes.

  • Process Demonstration: Clearly articulate your methodology. Explain how you conducted research, developed user flows, created wireframes and prototypes, and arrived at your final high-fidelity designs. Emphasize your considerations for accessibility and responsive design.

  • Figma & Design Systems: Be prepared to discuss your proficiency in Figma and your experience with design systems. Showcase how you use components, variables, and maintain consistency.

  • Accessibility Focus: Explicitly detail how you integrate accessibility into your design process and meet standards like WCAG 2.1 AA.

  • Stakeholder Communication: Provide examples of how you communicate design decisions and collaborate with non-designers and stakeholders.

  • Visual Craft: Ensure your portfolio is visually polished, well-organized, and easy to navigate, reflecting your attention to detail and visual design skills.

Challenge Preparation:

  • Portfolio Presentation: Practice presenting your chosen case study concisely and engagingly within the allotted time. Be ready to answer detailed questions about your decisions and process.

  • Design Thinking: Be prepared to discuss your approach to common design challenges, such as balancing user needs with business constraints, or designing for complex user flows.

  • Company & Team Fit: Research Anglian Water and TIDE Services. Understand their mission, values, and current digital initiatives. Consider how your skills and working style align with the team's collaborative and quality-focused culture.

πŸ“ Enhancement Note: The interview process is designed to assess both your technical craft and your ability to communicate your design thinking. The in-person craft interview emphasizes practical application and presentation skills, making portfolio selection and preparation crucial. Focus on showcasing your problem-solving skills and how you translate research into tangible, user-centered design solutions.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Figma: Essential for all UI design, wireframing, prototyping, and design system management. Proficiency is a core requirement.

  • Webflow: Desirable for website implementation; training will be provided. Understanding its capabilities or having prior experience is a plus.

  • AI Tools: Used responsibly to support research, ideation, prototyping, and accessibility checks. Familiarity with relevant AI design assistants is beneficial.

Analytics & Reporting:

  • Performance Analytics Tools: Awareness of how design impacts performance metrics and analytics is expected. Specific tools may be used by other teams, but understanding their relevance to design is key.

CRM & Automation:

  • Not explicitly mentioned as direct tools for the UX UI Designer, but understanding their role in the broader digital ecosystem is helpful for context.

πŸ“ Enhancement Note: The technology stack is heavily centered around Figma as the primary design tool. The inclusion of AI tools and the desirable skill in Webflow indicate a modern and evolving digital design environment. The designer is expected to be proficient in core design software and open to adopting new technologies to enhance their workflow and output.

πŸ‘₯ Team Culture & Values

Operations Values:

  • Quality & Craftsmanship: A strong emphasis on delivering high-quality, well-crafted digital experiences. This is reflected in the focus on detailed design files, clear handovers, and taking ownership of the final product.

  • User-Centricity: Designs are driven by user needs, validated through research and testing, and aimed at creating accessible and effective experiences for all.

  • Collaboration: Working effectively within a small team and cross-functionally with stakeholders is paramount. Open communication and sharing of knowledge are encouraged.

  • Efficiency & Consistency: Utilizing design systems and components to ensure visual consistency and streamline the design and development process across multiple brands.

  • Continuous Improvement: A proactive approach to team processes, craft, and the adoption of new tools and techniques, including AI.

Collaboration Style:

  • Cross-functional Integration: Close working relationships with product owners, developers, and other business units to ensure design solutions are aligned with strategic goals and technical feasibility.

  • Feedback Culture: An environment where constructive feedback is shared and received to improve designs and processes.

  • Knowledge Sharing: Encouragement to share learnings, techniques, and best practices within the design team and wider organization.

πŸ“ Enhancement Note: The team culture appears to be one that values excellence in design execution, a user-first mindset, and collaborative problem-solving. The emphasis on quality, consistency, and continuous improvement suggests a professional and forward-thinking environment where designers are empowered to make a tangible impact.

⚑ Challenges & Growth Opportunities

Challenges:

  • Balancing Multiple Brands: Managing design consistency and brand identity across a diverse family of brands requires strong organizational skills and strategic thinking.

  • Accessibility Compliance: Consistently meeting and exceeding WCAG 2.1 AA standards across all digital outputs can be a technical and design challenge.

  • Integrating New Technologies: Responsibly adopting and integrating AI tools into the design workflow while maintaining design integrity and quality.

  • Stakeholder Alignment: Effectively communicating and gaining buy-in for design decisions from various stakeholders with potentially differing priorities.

Learning & Development Opportunities:

  • Advanced Design Skills: Opportunities to deepen expertise in areas such as complex interaction design, advanced prototyping, and user research methodologies.

  • Design System Development: Contributing to and potentially leading the evolution of design systems, gaining valuable experience in scalable design solutions.

  • Webflow & Front-End Collaboration: Developing practical skills in Webflow implementation and enhancing collaboration with front-end developers.

  • AI in Design: Exploring and mastering the application of AI tools for efficiency and innovation in the design process.

  • Career Progression: A clear path to Senior UX UI Designer or Design Lead roles within the TIDE Services team.

πŸ“ Enhancement Note: This role presents opportunities to tackle complex design challenges within a large corporate structure, particularly around brand consistency and accessibility. The company's openness to new technologies like AI and Webflow, coupled with a structured interview process and clear growth paths, makes it an attractive prospect for ambitious designers.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a time you had to balance conflicting user needs and business requirements. How did you approach it, and what was the outcome?" (Focus on your problem-solving process, compromise, and data-driven decisions).

  • "How do you ensure accessibility (WCAG 2.1 AA or higher) is integrated throughout your design process, not just as an afterthought?" (Prepare examples of specific techniques and tools used).

  • "Walk me through a complex user flow you designed. What were the key considerations, and how did you validate your design?" (Be ready to use visual aids or sketches if possible, and discuss user testing). Company & Culture Questions:

  • "What appeals to you about working for Anglian Water and within TIDE Services specifically?" (Research their mission, values, and recent digital projects).

  • "How do you contribute to a collaborative team environment, especially in a hybrid setting?" (Highlight your communication style, willingness to share knowledge, and approach to feedback).

  • "How do you stay updated on the latest UX/UI trends, tools, and accessibility best practices?" (Show your commitment to continuous learning). Portfolio Presentation Strategy:

  • Select 1-2 Key Projects: Choose projects that best showcase your end-to-end capabilities, focusing on those where you had significant ownership and impact.

  • Structure Your Narrative: For each project, clearly outline the problem, your role, the process you followed (research, ideation, design, testing), the challenges you overcame, and the measurable outcomes or impact.

  • Highlight Figma & Design Systems: Be prepared to discuss your Figma workflow and any experience with design systems. If possible, show examples of components or system-based design.

  • Demonstrate Accessibility: Explicitly point out how accessibility was considered and implemented in your chosen projects.

  • Practice Your Pitch: Rehearse your presentation to ensure it flows well, stays within the time limit, and clearly communicates your value. Be ready for in-depth questions about your decisions.

πŸ“ Enhancement Note: The interview process emphasizes practical application and communication. Candidates should prepare to not only showcase their portfolio but also articulate their design philosophy, problem-solving skills, and how they collaborate within a team. Researching Anglian Water and understanding their commitment to accessibility will be key to demonstrating cultural fit.

πŸ“Œ Application Steps

To apply for this UX UI Designer position:

  • Submit your application through the provided Workday portal link.

  • Portfolio Customization: Ensure your portfolio is up-to-date and tailored to highlight your end-to-end UX/UI design experience, focusing on projects that demonstrate your skills in Figma, accessibility, and design systems. Prepare a specific case study for presentation.

  • Resume Optimization: Update your resume to clearly articulate your years of experience, key responsibilities, and achievements using operations-relevant keywords such as UX design, UI design, Figma, prototyping, accessibility, WCAG, design systems, and responsive design. Quantify achievements where possible.

  • Interview Preparation: Practice presenting your chosen portfolio case study, focusing on clarity, conciseness, and addressing potential questions about your process, decision-making, and collaboration. Prepare thoughtful questions for the interviewers.

  • Company Research: Thoroughly research Anglian Water, TIDE Services, and their digital presence. Understand their mission, values, and any recent digital initiatives to demonstrate your interest and cultural alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

The role requires proven commercial UX/UI design experience with a strong portfolio demonstrating end-to-end product design and proficiency in Figma. Candidates should have a solid understanding of accessibility standards, responsive design, and the ability to communicate design decisions effectively to stakeholders.