UX Strategist (f/m/div)

📍 Job Overview

Job Title: UX Strategist (f/m/div)

Company: Infineon

Location: Porto, Portugal

Job Type: Full-time

Category: User Experience (UX) Strategy / Digital Product Strategy

Date Posted: 2026-08-27

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Drive strategic UX initiatives across complex customer journeys, digital products, platforms, and services.

• Translate deep customer insights, ambitious business objectives, and evolving market trends into actionable experience strategies.

• Lead critical discovery activities such as journey mapping, service blueprinting, and ecosystem analysis to identify strategic opportunities.

• Apply systems thinking to connect customer, business, technology, and operational ecosystems for holistic experience design.

• Develop and articulate compelling future-state experience visions and strategic frameworks to guide product direction.

📝 Enhancement Note: This role is positioned within Infineon's Corporate team, suggesting a focus on overarching GTM (Go-To-Market) strategy and cross-functional enablement rather than a specific product line. The emphasis on "business objectives" and "operational ecosystems" indicates a strong link to revenue generation and operational efficiency through enhanced user experiences.

📈 Primary Responsibilities

• Spearhead the development and execution of UX strategy across the entire customer lifecycle and digital product portfolio.

• Synthesize qualitative and quantitative research, business goals, and competitive intelligence to formulate strategic recommendations for digital experiences.

• Facilitate and lead key UX discovery workshops, including journey mapping, service blueprinting, and ecosystem mapping, to uncover strategic opportunities.

• Employ systems thinking methodologies to identify interdependencies and opportunities across customer, business, technology, and operational domains.

• Define and champion future-state experience visions, architectural blueprints, and strategic roadmaps for digital products and services.

• Foster strong collaborative relationships with cross-functional teams, including researchers, designers, product managers, engineers, and business stakeholders, to align on product direction and strategy.

• Act as a key facilitator for workshops, define success metrics for UX initiatives, prioritize strategic opportunities, and influence stakeholder decisions through persuasive communication and data-driven recommendations.

📝 Enhancement Note: The responsibilities highlight a strategic, leadership-oriented UX role. The emphasis on "driving UX strategy," "leading journey mapping," and "influencing stakeholder decisions" suggests this is not an individual contributor role focused solely on design execution, but rather on shaping the strategic direction of digital experiences to achieve business outcomes.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Psychology, Business, or a related field is typically expected for this level of strategic UX role.

Experience: Minimum of 4 years of progressive experience in UX strategy, UX research, experience design, service design, product design, or digital customer experience. A minimum of 2 years of hands-on UX/UI or product design experience is also required, demonstrating practical application of design principles.

Required Skills:

• UX Strategy: Proven ability to define and drive UX strategy for digital products, platforms, and services.

• UX Research & Synthesis: Expertise in synthesizing qualitative and quantitative research to generate actionable insights and strategic recommendations.

• Service Design Methodologies: Proficiency in leading journey mapping, service blueprinting, and ecosystem mapping.

• Human-Centered Design (HCD): Deep understanding and practical application of HCD principles and research methodologies.

• Systems Thinking: Ability to analyze complex interdependencies across various business and technical ecosystems.

• Experience Architecture: Skill in developing future-state experience visions and architectural frameworks.

• Stakeholder Management: Demonstrated ability to build strong relationships and influence decisions with diverse stakeholders.

• Facilitation & Workshop Leadership: Experience in leading workshops, driving collaborative design processes, and fostering consensus.

• Storytelling & Communication: Compelling ability to articulate complex ideas, present recommendations with clarity, confidence, and executive presence.

• Digital Product Development: Strong understanding of digital product development lifecycles and best practices.

• English Fluency: Professional proficiency in written and spoken English.

Preferred Skills:

• Experience in the semiconductor industry or complex B2B technology environments.

• Familiarity with digital transformation initiatives and customer experience transformation programs.

• Knowledge of information architecture and its strategic application.

• Experience defining and tracking UX success metrics and KPIs.

• Competitive intelligence analysis and market trend forecasting related to digital experiences.

📝 Enhancement Note: The requirement for a "strong understanding of digital product development" alongside UX strategy experience suggests the ideal candidate can bridge the gap between strategic vision and practical implementation, understanding the technical and business constraints of bringing digital experiences to life.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Strategic Case Studies: Showcase at least 2-3 comprehensive case studies demonstrating your strategic approach to UX challenges. These should highlight your process from problem definition and research synthesis to strategy development and outcome.

• Methodology Showcase: Clearly articulate the UX methodologies (e.g., journey mapping, service blueprinting, ecosystem mapping, systems thinking) you employed and why they were the right choice for the specific problem.

• Outcome-Oriented Presentation: For each case study, clearly define the business objectives and present measurable results or impact achieved through your strategic interventions. Quantifiable outcomes are highly valued.

• Cross-Functional Collaboration Examples: Include examples of how you collaborated with product managers, engineers, researchers, and business stakeholders to shape product direction and influence decisions.

• Vision & Framework Examples: If possible, include examples of future-state experience visions, experience architectures, or strategic frameworks you have developed.

Process Documentation:

• Demonstrate your ability to document and communicate complex strategic processes clearly and concisely. This could be shown through process diagrams, workflow visualizations, or detailed explanations within your case studies.

• Highlight experience in defining and implementing processes for identifying, prioritizing, and actioning strategic UX opportunities.

• Show evidence of how you define and track success metrics for UX initiatives, linking them back to business goals.

📝 Enhancement Note: Given the strategic nature of the role, a portfolio should emphasize the "why" and "how" behind strategic decisions, showcasing the candidate's ability to think critically and connect UX initiatives to tangible business value, rather than just showcasing polished design outputs.

💵 Compensation & Benefits

Salary Range: For a UX Strategist with 4+ years of experience in Porto, Portugal, a competitive salary range would typically fall between €45,000 and €65,000 annually. This estimate is based on industry benchmarks for UX strategy roles in Western European tech hubs, considering the cost of living in Porto and Infineon's position as a large, established technology company.

Benefits:

• Comprehensive Health Insurance: Including medical, dental, and vision coverage.

• Retirement Savings Plan: Company-matched contributions to a pension or savings scheme.

• Professional Development: Opportunities for training, certifications, conferences, and continuous learning in UX and related fields.

• Paid Time Off: Generous vacation days, public holidays, and sick leave.

• Work-Life Balance Initiatives: Programs and policies to support employee well-being and work-life integration.

• Employee Assistance Program (EAP): Confidential counseling and support services.

• Diversity and Inclusion Programs: Active participation in initiatives promoting an inclusive workplace culture.

• On-site Amenities: (Likely) Access to modern office facilities, potentially including cafeterias, fitness centers, or collaborative spaces.

Working Hours: Standard full-time working hours are typically 40 hours per week, with flexibility often provided for start and end times, subject to team and business needs.

📝 Enhancement Note: The salary range is an estimate. Candidates should research current market rates for UX Strategists in Porto, Portugal, factoring in their specific experience and skills. The benefits package is typical for large, multinational technology corporations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Semiconductor Manufacturing / Technology. Infineon is a global leader in semiconductor solutions, focusing on power systems and IoT, enabling advancements in decarbonization and digitalization across various sectors like automotive, industrial, and consumer electronics.

Company Size: Large Enterprise (50,000+ employees). This indicates a structured, global organization with established processes, extensive resources, and opportunities for career progression across different business units and geographies.

Founded: 1999. Infineon has a significant history and a strong reputation in the technology sector, suggesting a culture that values innovation, reliability, and long-term strategic vision.

Team Structure:

• Corporate UX Team: This role is part of a Corporate UX team, implying a focus on setting strategic direction, establishing best practices, and providing guidance across various business units or product lines rather than being embedded within a single product team.

• Reporting Structure: Likely reports to a Head of UX Strategy, Director of User Experience, or a similar senior leadership role within the corporate functions.

• Cross-Functional Collaboration: The role necessitates extensive collaboration with product management, engineering, UX research, marketing, and various business stakeholders across different divisions of Infineon.

Methodology:

• Data-Driven Decision Making: Emphasis on using customer insights, market data, and business metrics to inform strategic decisions.

• Human-Centered Design Principles: Core to the UX strategy, ensuring customer needs are at the forefront of digital experience development.

• Agile & Iterative Processes: Likely adoption of agile methodologies for product development, requiring flexibility and iterative strategy refinement.

• Systems Thinking Approach: Encourages a holistic view of customer journeys and business ecosystems to identify systemic opportunities for improvement.

Company Website: https://www.infineon.com/

📝 Enhancement Note: As a corporate UX strategist, the role likely involves influencing and guiding other teams, requiring strong communication and change management skills. The company's focus on decarbonization and digitalization suggests that UX strategies will align with these broader corporate goals.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Strategic Role. This position is beyond entry-level or junior design roles, requiring strategic thinking, independent leadership in specific areas, and the ability to influence without direct authority. It sits at the intersection of UX, product strategy, and business strategy.

Reporting Structure: The UX Strategist will likely report to a senior UX leader (e.g., Director of UX Strategy, Head of UX) within the Corporate function. This provides mentorship and guidance while allowing for significant autonomy in strategic initiatives.

Operations Impact: The role has a direct impact on Infineon's digital transformation and customer engagement strategies. By shaping customer experiences, the UX Strategist influences customer acquisition, retention, satisfaction, and ultimately, revenue generation and operational efficiency through improved digital product adoption and usability.

Growth Opportunities:

• Leadership in UX Strategy: Progression to senior or lead UX strategist roles, managing strategic initiatives or a team of strategists.

• Specialization: Deepen expertise in specific areas like service design, customer journey orchestration, or digital transformation strategy within the semiconductor industry.

• Cross-Functional Mobility: Potential to move into product management, digital strategy, or innovation roles within Infineon, leveraging a strong understanding of customer needs and business objectives.

• Industry Influence: Opportunities to represent Infineon at industry conferences or contribute to thought leadership in UX and digital strategy.

📝 Enhancement Note: The "f/m/div" in the job title signifies "female/male/diverse," indicating Infineon's commitment to diversity and inclusion and encouraging applications from all backgrounds. This role offers a significant opportunity to shape the digital future of a leading technology company.

🌐 Work Environment

Office Type: Infineon likely offers modern, well-equipped office spaces designed to foster collaboration and innovation. The Porto location would be a hub for talent, providing a professional and dynamic work environment.

Office Location(s): The role is based in Porto, Portugal. This location offers access to a growing tech talent pool and a vibrant city environment.

Workspace Context:

• Collaborative Spaces: Offices are expected to feature various meeting rooms, breakout areas, and open spaces designed for team collaboration, workshops, and brainstorming sessions.

• Technology & Tools: Access to industry-standard design and collaboration software, high-speed internet, and modern IT infrastructure necessary for UX strategy work.

• Team Interaction: Opportunities for regular interaction with colleagues within the UX team and across various departments, fostering a connected and supportive work environment.

Work Schedule: The standard 40-hour work week provides a structured framework, but Infineon's culture likely supports flexibility in work hours, allowing professionals to manage their schedules effectively while ensuring project timelines and collaborative needs are met.

📝 Enhancement Note: As an on-site role, the emphasis will be on in-person collaboration, which is crucial for facilitating workshops and building strong stakeholder relationships. The Porto office is expected to be a modern facility reflecting Infineon's global standards.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and CV. Be sure to highlight your strategic UX experience and achievements.

• Technical/Skills Interview: This stage will likely involve a deep dive into your UX strategy experience, methodologies, and problem-solving approach. Expect questions about your experience with journey mapping, service design, and synthesizing research.

• Portfolio Presentation: You will be asked to present a selection of your work, focusing on strategic case studies. Prepare to walk through your process, rationale, and the impact of your work.

• Stakeholder/Team Interview: Interviews with potential peers and cross-functional stakeholders (e.g., Product Managers, Engineers) to assess collaboration style, communication skills, and cultural fit.

• Final Interview: Typically with the hiring manager or a senior leader to discuss overall fit, strategic vision, and career aspirations.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest case studies that best demonstrate your UX strategy expertise, focusing on complex problems with significant business impact.

• Storytelling is Key: Structure your presentation as a narrative. Clearly define the problem, your strategic approach, the methodologies used, your role, the challenges faced, and the measurable outcomes achieved.

• Highlight Process & Rationale: Don't just show the final output; explain why you made certain strategic choices, what research informed your decisions, and how you navigated stakeholder feedback.

• Quantify Impact: Whenever possible, present quantifiable results (e.g., increased conversion rates, improved customer satisfaction scores, reduced support tickets, efficiency gains) tied to your strategic interventions.

• Tailor to Infineon: Briefly research Infineon's business and products. If possible, draw parallels between your experience and their strategic goals (e.g., digital transformation, customer engagement in B2B tech).

Challenge Preparation:

• Strategic Thinking Exercises: Be prepared for hypothetical scenarios where you might be asked to outline a UX strategy for a new product or a challenge facing a digital service. Focus on your process for defining the strategy.

• Problem Decomposition: Practice breaking down complex problems into smaller, manageable parts and identifying how UX strategy can address them.

• Stakeholder Alignment Scenarios: Prepare to discuss how you would gain buy-in and manage differing opinions from various stakeholders (e.g., engineering, marketing, sales).

📝 Enhancement Note: The portfolio presentation is a critical component. Candidates should rehearse their presentations to ensure they are concise, impactful, and clearly articulate their strategic thinking process and the value they bring.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Tools: Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop).

• Collaboration Platforms: Microsoft Teams, Slack, Jira, Confluence.

• Whiteboarding & Workshop Tools: Miro, Mural, FigJam for remote collaboration and workshop facilitation.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics (understanding data to inform strategy).

• User Feedback Platforms: SurveyMonkey, Typeform, Qualtrics for collecting qualitative data.

• A/B Testing Tools: Optimizely, VWO (experience with defining hypotheses for testing).

CRM & Automation:

• CRM Systems (Understanding): Familiarity with how CRM data (e.g., Salesforce) can inform customer journey understanding.

• Customer Data Platforms (CDP): Awareness of how CDPs are used to unify customer data for a holistic view.

• Project Management Tools: Asana, Trello, Monday.com for tracking strategic initiatives.

📝 Enhancement Note: While specific tool proficiency might not be explicitly listed as a primary requirement, familiarity with a broad range of design, collaboration, and analytics tools is expected for a UX Strategist to effectively execute their responsibilities and communicate with various teams.

👥 Team Culture & Values

Operations Values:

• Customer Centricity: A deep-seated belief in understanding and prioritizing customer needs in all strategic decisions.

• Innovation & Forward-Thinking: Encouraging the exploration of new ideas and technologies to drive future experiences.

• Collaboration & Teamwork: Valuing collective intelligence and fostering strong working relationships across departments.

• Data-Driven Excellence: Committing to using data and insights to inform strategy and measure success.

• Integrity & Professionalism: Upholding high ethical standards and maintaining a professional approach in all interactions.

Collaboration Style:

• Partnership-Oriented: Actively seeking to partner with product, engineering, research, and business teams to co-create solutions.

• Facilitative Leadership: Guiding discussions, synthesizing input, and ensuring all voices are heard to reach consensus on strategic direction.

• Transparent Communication: Openly sharing insights, strategies, and rationale to build trust and alignment.

• Constructive Feedback Culture: Encouraging an environment where feedback is welcomed and used for continuous improvement of both products and processes.

📝 Enhancement Note: Infineon's emphasis on "Diversity & Inclusion" and "trust, openness, respect and equal opportunity" suggests a culture that values varied perspectives and fosters an inclusive environment where all team members can contribute their best work.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Large Organizations: Influencing strategy and driving adoption of UX best practices across a large, matrixed global company with diverse business units.

• Translating Complex Technology: Effectively communicating the value of UX strategy and user-centered design to technical stakeholders in the semiconductor industry.

• Balancing Business & User Needs: Finding optimal solutions that meet ambitious business objectives while delivering exceptional user experiences.

• Measuring Strategic Impact: Developing robust metrics and frameworks to demonstrate the ROI and long-term value of UX strategy initiatives.

Learning & Development Opportunities:

• Advanced UX Strategy Training: Access to internal and external training programs to deepen expertise in emerging UX strategy techniques.

• Industry Conferences & Events: Opportunities to attend leading UX, design, and technology conferences to stay abreast of trends and network.

• Mentorship Programs: Potential to be mentored by senior leaders or to mentor junior team members, fostering leadership growth.

• Exposure to Diverse Projects: Working on a variety of strategic initiatives across different Infineon product lines and business units, offering broad exposure.

📝 Enhancement Note: The primary challenge will be influencing strategic direction within a large, established technology company. Success will depend on strong communication, data-driven advocacy, and the ability to build consensus among diverse stakeholders.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you developed a UX strategy for a complex digital product or customer journey. What was your process, and what was the outcome?" (Focus on your strategic thinking, methodology, and impact.)

• "How do you balance conflicting stakeholder needs and business objectives with user needs when developing a UX strategy?" (Prepare to discuss negotiation, prioritization, and data-driven advocacy.)

• "Imagine Infineon is launching a new IoT platform. What would be your initial steps in developing a UX strategy for this initiative?" (Demonstrate your structured approach to new challenges.)

• "How do you use customer insights and market trends to inform and evolve a UX strategy?" (Highlight your research synthesis and strategic foresight.) Company & Culture Questions:

• "What do you know about Infineon and its role in the semiconductor industry? How do you see UX strategy contributing to our goals in decarbonization and digitalization?" (Research Infineon's mission, products, and strategic priorities.)

• "Describe your ideal collaborative environment when working on UX strategy. How do you approach working with engineers, product managers, and business leaders?" (Emphasize your teamwork and communication skills.)

• "How do you measure the success of your UX strategy initiatives, and how do you communicate that value to leadership?" (Prepare to discuss KPIs, metrics, and reporting.) Portfolio Presentation Strategy:

• Start with the 'Why': Clearly articulate the business problem or opportunity your project addressed.

• Detail Your Strategic Role: Explain your specific contributions and the strategic decisions you influenced or made.

• Showcase Methodology: Illustrate the UX research and strategy frameworks you applied and why.

• Present Outcomes Clearly: Use data and visuals to demonstrate the impact on users and the business.

• Be Concise and Engaging: Practice your presentation to fit within the allotted time and keep the audience engaged.

📝 Enhancement Note: Be prepared to discuss how UX strategy can specifically support Infineon's business objectives in areas like B2B customer engagement, product adoption for complex technologies, and driving digital transformation within the semiconductor industry.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Infineon careers portal link provided.

• Portfolio Customization: Tailor your CV to highlight your experience in UX strategy, journey mapping, service design, and stakeholder influence. If your portfolio is online, ensure it's up-to-date and showcases your most strategic work.

• Resume Optimization: Use keywords from the job description (e.g., "UX Strategy," "Service Design," "Customer Journey," "Stakeholder Management," "Systems Thinking") to ensure your resume is ATS-friendly and clearly communicates your qualifications.

• Interview Preparation: Practice answering common UX strategy interview questions, focusing on your strategic process, problem-solving approach, and ability to articulate impact. Prepare your portfolio presentation thoroughly.

• Company Research: Familiarize yourself with Infineon's products, mission, and recent news. Understand their strategic focus on decarbonization and digitalization, and think about how UX strategy contributes to these goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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