UX Specialist

📍 Job Overview

Job Title: UX Specialist

Company: Tenchi Security

Location: Brazil (Remote)

Job Type: Full-Time

Category: UX/UI Design & Product Development

Date Posted: June 02, 2026

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead the comprehensive User Experience (UX) revamp of Tenchi Security's Zanshin product, ensuring direct alignment with strategic business objectives and evolving user needs.

• Champion and instill a robust user-centered design culture across the organization, fostering a shared understanding of user psychology and interaction design best practices.

• Utilize advanced capabilities within Figma to conceptualize and develop detailed wireframes, user workflows, and non-functional prototypes that directly address identified customer pain points and requirements.

• Conduct rigorous usability testing, perform detailed friction audits of the user journey, and systematically analyze customer feedback to identify areas for design improvement and iterative enhancement.

• Foster strong, collaborative partnerships with Product Managers and Engineering teams to translate complex product specifications into intuitive, highly usable, and aesthetically engaging user interfaces.

📝 Enhancement Note: This role is positioned as a specialist with significant ownership over the UX revamp, indicating a need for strong strategic thinking and execution capabilities. The emphasis on B2B enterprise software and complex systems suggests a requirement for understanding intricate user flows and business processes, differentiating it from typical B2C UX roles.

📈 Primary Responsibilities

• Drive the end-to-end UX redesign initiative for the Zanshin platform, ensuring solutions are both innovative and strategically aligned with Tenchi Security's market position and growth targets.

• Develop and maintain comprehensive user personas, journey maps, and interaction models to guide design decisions and ensure a deep understanding of target user behaviors and motivations.

• Create and refine detailed wireframes, user flow diagrams, and interactive prototypes using Figma to effectively communicate design concepts and gather early stakeholder feedback.

• Plan and execute a variety of qualitative and quantitative research methods, including usability testing sessions, in-depth interviews, surveys, and A/B testing, to validate design hypotheses and uncover user insights.

• Collaborate closely with cross-functional teams, including product management, engineering, marketing, and customer success, to ensure a cohesive and user-centric product development lifecycle.

• Contribute to the development and evolution of Tenchi Security's design system, establishing and enforcing comprehensive style guides, component libraries, and best practices to ensure visual and interactive consistency across all product touchpoints.

• Analyze product performance metrics and user feedback data to identify opportunities for optimization, driving continuous improvement in user engagement, task completion rates, and overall user satisfaction.

• Present design rationale, research findings, and proposed solutions clearly and persuasively to diverse stakeholders, including executive leadership, product teams, and engineering.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on both strategic ownership of the UX revamp and tactical execution of design tasks. The inclusion of "friction audits" and "non-functional forward-looking prototypes" suggests a need for proactive problem-solving and a forward-thinking approach to UX innovation within the complex B2B SaaS landscape.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Visual Arts, Engineering, Human-Computer Interaction (HCI), or a related field.

Experience: A minimum of five years of progressive experience as a UX/UI Designer, with a substantial portion focused on complex B2B enterprise software solutions.

Required Skills:

• Proven expertise in User-Centered Design (UCD) principles, Interaction Design, and Information Architecture, with a demonstrable ability to translate user needs into intuitive and effective design solutions.

• Extensive hands-on experience with Figma for wireframing, prototyping, and collaborative design workflows.

• Strong visual design skills, evidenced by a compelling portfolio showcasing a range of design projects and a keen eye for aesthetic detail and usability.

• Demonstrated experience in managing design projects from initial concept and research through to final execution and iterative refinement.

• Proficiency in conducting various forms of usability testing, friction audits, and user feedback analysis to inform design decisions.

Preferred Skills:

• Familiarity with HTML, CSS, and JavaScript/TypeScript, enabling a deeper understanding of front-end development constraints and possibilities.

• Experience with data visualization techniques and tools to present complex information in clear, actionable formats.

• Knowledge of additional UX/UI design and prototyping tools beyond Figma.

• Experience in the Cyber Security or Third-Party Cyber Risk Management (TPCRM) SaaS industry.

📝 Enhancement Note: The requirement for five years of experience, coupled with a portfolio demonstrating complex B2B enterprise software work, signals a need for a seasoned designer capable of handling intricate systems and business requirements. The dual language requirement (English and Portuguese) is crucial for effective collaboration within Tenchi Security's distributed team.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing at least 3-5 significant projects, with a strong emphasis on complex B2B enterprise software. Each case study should clearly articulate the problem, your role, the design process, key decisions, and measurable outcomes.

• Evidence of managing design projects from inception to completion, demonstrating project management skills, stakeholder engagement, and iterative design processes.

• Examples of wireframes, user flows, interactive prototypes (preferably created in Figma), and final UI designs that highlight your design capabilities and problem-solving approach.

• Demonstrations of your application of user-centered design principles, interaction design, and information architecture in solving real-world user problems.

Process Documentation:

• Showcase your structured approach to user research, including methodologies for conducting usability testing, gathering feedback, and performing friction audits.

• Illustrate your process for translating product specifications and user psychology into design artifacts like wireframes and prototypes.

• Provide examples of how you have contributed to or driven design systems, including style guides, component libraries, and ensuring design consistency across projects.

• Document your collaborative process with product management and engineering teams, highlighting how you ensure design feasibility and alignment throughout the development lifecycle.

📝 Enhancement Note: The portfolio requirements are highly specific, emphasizing the need for candidates to demonstrate not just design skills but also a structured, process-driven approach to UX within a complex B2B SaaS environment. The focus on Figma and the ability to articulate design rationale for business goals is paramount.

💵 Compensation & Benefits

Salary Range: Considering the remote nature, the experience level (5-10 years), and the location in Brazil, a competitive salary range for a UX Specialist in this market would typically fall between R$120,000 to R$200,000 annually (approximately $23,000 to $38,000 USD, subject to exchange rate fluctuations). This estimate is based on industry benchmarks for senior UX/UI roles in Brazil and considers the specialized nature of B2B enterprise software and the global reach of Tenchi Security.

Benefits:

• Competitive salary and potential for performance-based bonuses.

• Comprehensive health insurance coverage, potentially including dental and vision.

• Generous paid time off (PTO) and public holiday allowance, aligned with Brazilian labor laws and company policy.

• Professional development opportunities, including access to training, workshops, conferences, and online learning platforms to enhance UX/UI skills and industry knowledge.

• Flexible working hours to accommodate work-life balance within a remote setting.

• Opportunities for career advancement within a rapidly growing cybersecurity SaaS company.

• Potential for stock options or equity in a well-funded startup.

• Home office stipend or equipment allowance to ensure a productive remote work setup.

Working Hours: Standard full-time work week, typically 40 hours, with flexibility in scheduling to accommodate different time zones within the team and ensure optimal collaboration across Brazil, US, Canada, Argentina, and Spain. Core hours for team collaboration will likely be established.

📝 Enhancement Note: Salary is estimated based on market data for senior UX roles in Brazil, factoring in remote work and the specific industry. Benefits are inferred based on standard offerings for remote, globally distributed tech companies, tailored to the Brazilian context.

🎯 Team & Company Context

🏢 Company Culture

Industry: Cybersecurity, specifically Third-Party Cyber Risk Management (TPCRM) SaaS. Tenchi Security operates in a rapidly growing and critical sector, offering innovative solutions like Zanshin to help businesses manage their supply chain security risks. This industry demands continuous innovation, a high degree of technical expertise, and a strong focus on trust and reliability.

Company Size: Tenchi Security is a well-funded startup, likely in the growth phase, with a team distributed across multiple countries. This implies a dynamic, agile work environment where individuals can have a significant impact. The company size suggests a culture that values initiative, direct communication, and adaptability.

Founded: Founded by serial entrepreneurs, Tenchi Security benefits from experienced leadership and a clear vision. While the exact founding date isn't specified, this background suggests a strong entrepreneurial spirit, a focus on disruption, and a commitment to building a scalable and impactful business.

Team Structure:

• The UX team is likely integrated within the broader Product and Engineering departments. As a remote-first company, the team structure emphasizes asynchronous communication and clear documentation.

• Reporting lines will likely be direct, with the UX Specialist reporting to a Head of Product, Design Lead, or a similar senior role, facilitating clear direction and feedback loops.

Methodology:

• Data Analysis & Insights: A strong emphasis on data-driven decision-making, utilizing user analytics, A/B testing results, and customer feedback to inform UX improvements and product strategy.

• Workflow Planning & Optimization: Developing efficient and user-friendly workflows for both end-users of the Zanshin platform and internal product development processes.

• Automation & Efficiency: Leveraging technology and design principles to automate repetitive tasks, streamline user journeys, and enhance overall product efficiency.

Company Website: https://www.tenchisecurity.com/

📝 Enhancement Note: The company culture is described as intentional, transparent, and action-oriented, with a fast-paced environment. As a remote-first organization, effective communication and self-management are key cultural tenets. The cybersecurity focus implies a need for meticulousness and a deep understanding of user trust.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Specialist, indicating a mid-to-senior level position requiring significant independent contribution and expertise. Professionals at this level are expected to lead specific initiatives (like the UX revamp) with minimal supervision, mentor junior team members, and contribute to the strategic direction of UX within the company.

Reporting Structure: The UX Specialist will likely report to a Product Lead, Head of Design, or a similar leadership position within the product development organization. This structure allows for clear guidance on strategic priorities and direct feedback on design execution.

Operations Impact: The UX Specialist's work directly influences the usability, adoption, and overall success of Tenchi Security's Zanshin platform. By improving the user experience, this role contributes significantly to customer satisfaction, retention, and the company's ability to acquire new clients in the competitive cybersecurity market. A well-designed product reduces friction for users, leading to increased engagement and a stronger market reputation.

Growth Opportunities:

• Specialization Advancement: Deepen expertise in specific areas of UX/UI, such as interaction design, user research, or design systems, potentially leading to a Senior UX Specialist or Lead UX Designer role.

• Leadership Development: Progress into a management role, leading a team of UX designers, overseeing product design strategy, and mentoring junior talent.

• Cross-Functional Mobility: Transition into related roles such as Product Management, where a strong understanding of user needs and product strategy is crucial.

• Industry Expertise: Develop deep knowledge in the cybersecurity domain, becoming a subject matter expert in UX for security products.

📝 Enhancement Note: The "Specialist" title implies a level of autonomy and subject matter expertise. For operations candidates, this means demonstrating not just execution skills but also the ability to strategize, influence, and potentially lead UX initiatives within the company.

🌐 Work Environment

Office Type: Tenchi Security operates as a 100% remote company. This means there is no central physical office space that team members are required to attend. The work environment is distributed, with team members working from their own home offices across various locations.

Office Location(s): While the role is based in Brazil, the company has team members across Brazil, the US, Canada, Argentina, and Spain. This global distribution necessitates strong asynchronous communication practices and a culture that embraces diverse working styles and time zones.

Workspace Context:

• Collaborative Environment: Despite being remote, Tenchi Security fosters collaboration through digital tools like Slack, Zoom, and Figma. Expect regular virtual meetings, design critiques, and collaborative sessions.

• Operations Tools & Technology: Access to industry-standard design and collaboration tools is expected, with Figma being central. This includes tools for project management, communication, and potentially cloud-based development environments.

• Team Interaction: Opportunities for team interaction will be primarily virtual, including team-building activities, virtual coffee breaks, and cross-functional project meetings to maintain a sense of connection and shared purpose.

Work Schedule: The role is full-time, approximately 40 hours per week. While flexible, adherence to core working hours for team meetings and collaborative sessions will be necessary. The remote, distributed nature allows for some flexibility in structuring the workday around personal needs, provided deliverables are met and availability for critical team interactions is maintained.

📝 Enhancement Note: The fully remote nature of Tenchi Security dictates a work environment that relies heavily on digital collaboration tools and self-discipline. Candidates should be comfortable with asynchronous communication and proactive engagement.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with HR or a recruiter to assess basic qualifications, cultural fit, and interest in the role and company.

• Portfolio Presentation & Technical Interview: A session where the candidate presents their portfolio, discussing key projects, their design process, decision-making rationale, and impact. This will likely involve technical questions about UX principles, Figma usage, and B2B software design challenges.

• Cross-Functional Interview: An interview with a Product Manager and/or Engineering Lead to assess collaboration skills, understanding of product development cycles, and ability to work effectively with technical teams.

• Hiring Manager Interview: A final interview with the hiring manager to discuss strategic alignment, leadership potential, and overall fit within the team and company culture.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate your experience with complex B2B enterprise software, user-centered design, and your ability to drive significant UX improvements. Focus on quality over quantity.

• Tell a Story: For each case study, clearly articulate the problem statement, your specific role and contributions, the design process undertaken, key challenges and how you overcame them, and the measurable impact of your work. Use visuals effectively.

• Highlight Figma Proficiency: Be prepared to walk through your Figma files, showcasing your workflow, component usage, prototyping capabilities, and collaboration features.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increase in conversion rates, reduction in task completion time, improvement in user satisfaction scores).

• Address B2B Nuances: Emphasize your understanding of the unique challenges and user needs within enterprise software, such as complex workflows, data-heavy interfaces, and diverse user roles.

Challenge Preparation:

• Design Thinking Exercise: Be prepared for a potential design challenge that might involve analyzing a specific UX problem related to the Zanshin product or a similar B2B SaaS scenario. Focus on your thought process, research approach, and iterative ideation.

• Prototyping Task: You may be asked to quickly sketch or wireframe a solution to a given problem, demonstrating your ability to translate ideas into visual concepts rapidly.

• Communication Drill: Practice articulating your design rationale clearly and concisely, especially when under time pressure. Be ready to explain why you made certain design choices and how they align with user needs and business goals.

📝 Enhancement Note: The interview process is structured to evaluate a candidate's design skills, strategic thinking, collaborative abilities, and cultural fit. A strong portfolio presentation is critical, focusing on demonstrating practical experience with B2B enterprise software and a systematic approach to UX problem-solving.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for wireframing, prototyping, UI design, and collaborative workflows. Proficiency is essential.

• User Research Platforms: Tools for conducting usability testing, surveys, and interviews (e.g., UserTesting.com, SurveyMonkey, Typeform).

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools might be beneficial.

Analytics & Reporting:

• Product Analytics Tools: Experience with tools like Google Analytics, Mixpanel, Amplitude, or Pendo for tracking user behavior, engagement metrics, and conversion funnels.

• Data Visualization Tools: Ability to interpret and present data using tools like Tableau, Power BI, or built-in analytics dashboards.

CRM & Automation:

• CRM Systems: Familiarity with CRM platforms like Salesforce or HubSpot, as understanding how UX integrates with sales and customer management processes is valuable in B2B.

• Project Management Tools: Proficiency with tools such as Jira, Asana, Trello, or Monday.com for managing design tasks, sprints, and cross-functional collaboration.

• Communication Platforms: Essential tools like Slack and Zoom for daily communication and virtual meetings.

📝 Enhancement Note: The technology stack emphasizes design and collaboration tools, with a strong focus on Figma. Familiarity with product analytics and project management tools is also crucial for understanding the broader product development lifecycle and demonstrating the impact of UX work.

👥 Team Culture & Values

Operations Values:

• Intentionality: Every action and decision is purposeful, driven by clear goals and a deep understanding of user needs and business objectives. This means thoughtful design choices, well-defined research plans, and deliberate collaboration.

• Transparency: Open communication is paramount. This applies to sharing design rationale, research findings, project progress, and constructive feedback, fostering an environment of trust and shared understanding.

• Action: A bias towards execution and making progress. This involves moving swiftly through design iterations, implementing feedback, and delivering results without unnecessary delays.

• Impact-Driven: A focus on creating tangible value for users and the business. UX efforts are measured by their contribution to key business metrics, customer satisfaction, and product adoption.

• User-Centricity: Placing the user at the heart of all design decisions, ensuring that products are not only functional but also intuitive, efficient, and enjoyable to use.

Collaboration Style:

• Remote-First Collaboration: Embracing digital tools and asynchronous communication as primary modes of interaction, ensuring effective teamwork regardless of location.

• Cross-Functional Integration: Actively engaging with Product Management, Engineering, and other departments to foster a holistic approach to product development, breaking down silos.

• Feedback-Rich Environment: Encouraging constructive feedback loops through design reviews, critiques, and open discussions to continuously improve designs and processes.

• Knowledge Sharing: Promoting the sharing of insights, best practices, and learnings across the team and organization to build collective expertise and drive innovation.

📝 Enhancement Note: The company's stated values of intentionality, transparency, and action directly translate into how UX work should be approached: with clear purpose, open communication, and a drive for execution. Collaboration is key, especially in a remote setting, requiring proactive communication and a willingness to engage with diverse perspectives.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex B2B Enterprise Software: Designing for sophisticated users with specific, often intricate, workflows and data requirements within a cybersecurity context. This requires deep empathy and analytical skills.

• Balancing User Needs with Technical Constraints: Effectively translating user desires into feasible designs that align with the technical capabilities and roadmap of the engineering team.

• Driving Design Adoption in a Fast-Paced Startup: Advocating for UX best practices and ensuring designs are implemented consistently and correctly within a dynamic, rapidly evolving product environment.

• Managing Global Remote Collaboration: Overcoming time zone differences and fostering strong team cohesion and clear communication across a distributed international team.

Learning & Development Opportunities:

• Advanced UX/UI Specialization: Opportunities to deepen expertise in areas like advanced interaction design, complex data visualization for security data, or user research methodologies specific to enterprise software.

• Industry Immersion: Gaining in-depth knowledge of the cybersecurity landscape and Third-Party Cyber Risk Management (TPCRM), becoming a subject matter expert in UX for this niche.

• Leadership Track: Potential to grow into a Lead UX Designer or UX Manager role, mentoring junior designers, shaping design strategy, and influencing product direction.

• Cross-Disciplinary Learning: Collaborating closely with product management and engineering provides opportunities to learn about software development lifecycles, business strategy, and technical architecture.

📝 Enhancement Note: The challenges highlight the need for a designer who is not only skilled but also adaptable, communicative, and strategic. The growth opportunities are significant, offering paths for both specialized expertise and leadership within a growing tech company.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led a significant UX revamp for a complex B2B product. What was your approach, what were the key challenges, and what was the measurable impact?" (Focus on process, problem-solving, and outcomes).

• "How do you balance user needs with business objectives and technical constraints? Provide an example from your experience." (Demonstrate strategic thinking and pragmatic design).

Company & Culture Questions:

• "Why are you interested in Tenchi Security and the cybersecurity industry, specifically TPCRM?" (Show research and genuine interest).

• "How do you foster a user-centered design culture within a team or organization, especially in a remote setting?" (Address cultural influence and collaboration).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the design process, key decisions, trade-offs made, and the quantifiable results. Use a consistent structure.

• Show, Don't Just Tell: Use visuals (wireframes, prototypes, mockups) liberally. Be prepared to demo interactive prototypes in Figma if possible.

• Articulate Your "Why": Clearly explain the rationale behind your design choices. Connect your decisions back to user needs, business goals, and your research findings.

• Be Ready for Deep Dives: Anticipate questions about specific design decisions, technical feasibility, and alternative solutions you considered.

• Highlight B2B Experience: Explicitly draw attention to how your experience with enterprise software translates to solving complex problems for Tenchi Security's users.

📝 Enhancement Note: Preparation should focus on articulating a structured design process, demonstrating strategic thinking, and showcasing experience with complex B2B environments. A strong portfolio presentation that tells a compelling story with data and visuals is crucial.

📌 Application Steps

To apply for this UX Specialist position:

• Submit your application through the provided link on Workable.

• Tailor your resume: Highlight experience in B2B enterprise software, Figma proficiency, user-centered design methodologies, and any experience in cybersecurity or risk management. Use keywords from the job description.

• Prepare your portfolio: Ensure it is easily accessible (e.g., via a personal website or a shared link) and showcases your strongest B2B enterprise software projects with clear case studies detailing your process and impact.

• Craft a compelling cover letter: Briefly explain your interest in Tenchi Security, your relevant experience with complex B2B UX, and how your skills align with the role's requirements, particularly the UX revamp initiative.

• Research Tenchi Security: Understand their product (Zanshin), their mission in TPCRM, and their company culture. Be prepared to discuss why you are a good cultural fit and how you can contribute to their goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.