UX Director

📍 Job Overview

Job Title: UX Director

Company: SecurityScorecard

Location: Remote (United States)

Job Type: Full-Time

Category: Product Design & Research Leadership

Date Posted: 2026-09-14

Experience Level: 10+ Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead a fundamental shift in design operations, driving an AI-native and codebase-anchored approach within product-line teams.

• Define and execute executive-level design strategy, influencing product direction and advocating for necessary design investments.

• Rebuild the operating model for the Product Design & Research organization, transitioning from a centralized model to decentralized pods embedded within product-line tracks.

• Foster a culture of direct, kind, and elevating feedback, emphasizing strong, opinionated points of view within the design team.

📝 Enhancement Note: This role is positioned as a transformational leadership opportunity, focusing on rebuilding and modernizing the design function with a strong emphasis on AI integration and embedded team structures. The target candidate is expected to be a change agent with a clear vision for the future of product design in a B2B SaaS environment.

📈 Primary Responsibilities

• Design Strategy Ownership: Establish a multi-quarter design vision for the platform and AI-powered product lines, articulating the value and making a case for design investment at the executive level.

• Operating Model Rebuild: Transition the design team from a centralized ticket queue to decentralized pods integrated within product-line tracks, mirroring Product and Engineering organization for enhanced continuity and customer proximity.

• AI-First Design Implementation: Empower designers to work directly against the codebase (with GitHub access) to produce interactive, implementation-accurate prototypes, moving beyond static comps or invented flows.

• Cross-Functional Speed Cultivation: Drive accelerated cross-functional collaboration by enabling designers and Product Managers to leverage AI for rapid problem-solving, prioritizing customer needs and speed.

• Design System Governance: Manage and govern the design system as a critical piece of infrastructure, measurably improving design and engineering velocity across all product surfaces.

• B2B Design Excellence: Ensure high standards for B2B design, particularly for complex, data-dense, multi-persona enterprise workflows, with WCAG 2.2 accessibility as a default requirement.

• Research and Data Integration: Embed user research and behavioral analytics (utilizing tools like FullStory, Pendo, or similar) to inform roadmap-level decisions and strategic planning.

• Team Recruitment and Development: Actively hire and build a high-performing design team by attracting talent eager to work at the cutting edge and push design standards forward.

📝 Enhancement Note: The responsibilities highlight a hands-on leadership approach, requiring the UX Director to not only strategize but also actively drive operational changes and model new ways of working, particularly concerning AI integration and team structure.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, HCI, or a related field; equivalent experience will be considered.

Experience: 10+ years of UX or product design experience with a proven track record as an influential design leader capable of driving organizational change.

Required Skills:

• Organizational Design Leadership: Proven ability to set and execute design strategy at an organizational level, including hiring, mentoring, and developing senior design talent.

• B2B SaaS Expertise: Deep understanding of B2B SaaS product design principles and user needs, recognizing the distinct challenges compared to B2C environments.

• AI-Augmented Design Fluency: Hands-on, practical experience with AI-augmented design workflows, backed by specific examples of tools used, processes implemented, and actual deliverables produced.

• Proactive AI Engagement: Demonstrated personal drive to stay current with AI-enabled design advancements through continuous learning, training, or participation in relevant peer networks.

• Cross-Functional Collaboration: A clear point of view on resolving potential design/Product Management overlap in an AI-builder workflow, emphasizing shared ownership over territorial disputes.

• Design System Management: Proven experience building and governing design systems as cross-team infrastructure, ensuring scalability and consistency.

• Accessibility Standards: Strong command and practical application of WCAG 2.2 accessibility standards.

• Executive Communication: Exceptional executive-level communication, presentation, and stakeholder management skills.

• Strategic Vision: Ability to set a multi-quarter design vision and make compelling cases for design investment at the executive table.

Preferred Skills:

• Cybersecurity Domain Knowledge: Experience in cybersecurity or a closely related regulated or enterprise-trust sector.

• Scaling Design Organizations: Experience in scaling a design organization during a growth phase or significant product expansion.

• Agile Operating Models: Experience formalizing agile, pod-based design operating models.

• Leadership Pipeline Development: History of building design leadership pipelines within an organization.

• Customer Engagement: Comfort and experience engaging directly with customers, including facilitating live, collaborative design sessions.

📝 Enhancement Note: The qualifications emphasize a blend of deep design expertise, strategic leadership, and a forward-thinking approach to AI integration, specifically within the B2B SaaS and enterprise context. The requirement for hands-on AI experience is a critical differentiator.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Transformational Leadership Case Studies: Showcase examples of leading significant changes within design organizations, detailing the challenges, strategies implemented, and measurable outcomes.

• AI-Driven Design Projects: Present projects where AI tools were integral to the design process, highlighting innovative workflows, prototype accuracy, and efficiency gains.

• B2B SaaS Design Excellence: Include detailed case studies of complex B2B SaaS products, demonstrating expertise in multi-persona workflows, data density, and enterprise-level user journeys.

• Design System Development & Governance: Provide examples of your role in building, scaling, or governing design systems, illustrating their impact on team velocity and product consistency.

• Accessibility Integration: Demonstrate how WCAG 2.2 accessibility standards were integrated into the design process and product deliverables.

Process Documentation:

• Operating Model Design: Candidates should be prepared to articulate their proposed operating model for the design and research team, including how decentralized pods and AI integration will function.

• Workflow Optimization: Be ready to discuss specific examples of workflow improvements, particularly those driven by AI or aimed at increasing cross-functional speed and efficiency.

• Research & Analytics Integration: Outline how user research and behavioral analytics (e.g., FullStory, Pendo) are incorporated into the design decision-making process and product roadmap development.

📝 Enhancement Note: The portfolio should explicitly demonstrate the candidate's ability to lead transformation, leverage AI in design, excel in B2B SaaS, and manage design systems and accessibility, aligning with the core requirements of the role.

💵 Compensation & Benefits

Salary Range: The estimated total compensation range for this position is $280,000 - $330,000 USD per year, comprising base salary and potential bonus. Actual compensation will be determined based on factors including affordability, skills, qualifications, experience, and may vary.

Benefits:

• Competitive salary package.

• Stock options for equity participation.

• Comprehensive health benefits.

• Unlimited Paid Time Off (PTO).

• Generous parental leave.

• Tuition reimbursements for professional development.

• Additional company benefits as applicable.

Working Hours: Standard full-time work hours are expected, likely around 40 hours per week, with flexibility inherent in a remote work arrangement, allowing for focused productivity and work-life integration.

📝 Enhancement Note: The salary range provided is an estimate based on the information given. The specific breakdown between base salary and bonus, as well as eligibility for annual performance-based incentives and equity, will be detailed during the offer process. The benefits are comprehensive, catering to employee well-being and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Cybersecurity Ratings & Risk Management. SecurityScorecard operates at the forefront of cybersecurity, providing critical insights into the security posture of organizations worldwide. This context implies a fast-paced, innovation-driven environment where data accuracy and actionable intelligence are paramount.

Company Size: SecurityScorecard is a growth-stage company with over 200 employees globally, recognized for its innovative approach and fast-paced culture. This size suggests opportunities for significant impact and influence, with a dynamic environment that values agility and rapid development.

Founded: Founded in 2013 by security and risk experts, SecurityScorecard has a strong foundation in the cybersecurity domain and has rapidly evolved into a global leader. This history indicates a company with deep domain expertise, a clear vision, and a proven ability to scale and innovate.

Team Structure:

• The Product Design & Research organization will be rebuilt under this Director's leadership, transitioning from a centralized model to decentralized pods embedded within product-line teams.

• This structure mirrors the organization of Product and Engineering, fostering closer collaboration and continuity.

• The UX Director reports directly to the Chief Product Officer (CPO), indicating executive-level visibility and influence over product strategy. Methodology:

• AI-Native Design: The core methodology involves integrating AI directly into the design workflow, enabling designers to work against the codebase for highly accurate prototypes.

• Codebase Anchoring: Designers will have GitHub access, working directly with code to ensure prototypes are implementation-accurate and facilitate faster handoffs.

• Decentralized Pods: Design resources will be embedded within specific product-line teams, promoting ownership and deep understanding of product areas.

• Data-Informed Decisions: Usability testing and behavioral analytics (e.g., FullStory, Pendo) are key to informing product roadmap and strategic decisions.

Company Website: https://securityscorecard.com/

📝 Enhancement Note: SecurityScorecard's culture is characterized by innovation, rapid growth, and a strong focus on employee engagement and development, as evidenced by multiple workplace awards. The emphasis on AI and direct codebase interaction for designers signals a commitment to cutting-edge practices and operational efficiency.

📈 Career & Growth Analysis

Operations Career Level: This is a Director-level leadership role, signifying a senior position responsible for strategic direction, team building, and operational transformation within the Product Design & Research function. It requires a seasoned leader capable of driving significant change and influencing executive decisions.

Reporting Structure: The UX Director reports directly to the Chief Product Officer (CPO), placing them at a critical intersection of product strategy and design execution, with direct access to executive leadership.

Operations Impact: The UX Director will have a substantial impact on the company's product direction and user experience by leading the modernization of design practices, enhancing product usability and innovation through AI integration, and ensuring design excellence across complex B2B SaaS offerings. This role is pivotal in shaping how SecurityScorecard's products are perceived and utilized by enterprise customers.

Growth Opportunities:

• Strategic Leadership Expansion: Potential to expand influence over broader product development strategies and contribute to company-wide innovation initiatives.

• Design Organization Scaling: Opportunity to lead the growth and scaling of the design and research team, building a world-class function.

• AI Design Specialization: Deepen expertise and become a recognized leader in AI-native design methodologies within the B2B SaaS space.

• Executive Mentorship: Benefit from direct mentorship from the CPO and other senior leaders, fostering executive-level development.

📝 Enhancement Note: This role offers a unique opportunity for a UX leader to architect and implement a next-generation design operating model, making a significant impact on a rapidly growing cybersecurity company. The "rebuild, not maintenance" aspect suggests substantial scope for innovation and personal growth.

🌐 Work Environment

Office Type: This is a fully remote position within the United States, offering significant flexibility and autonomy. The company has a history of a hybrid work environment with headquarters in New York City, but this specific role is designated for remote work.

Office Location(s): While the company is headquartered in New York City, this role is remote and open to candidates located anywhere within the United States. This allows for a diverse talent pool and flexibility for the employee.

Workspace Context:

• Remote Autonomy: Employees are empowered to set up their ideal remote workspace, promoting productivity and comfort.

• Digital Collaboration Tools: The role will heavily rely on digital collaboration tools, including GitHub for designers, and platforms like Slack, Zoom, and project management software.

• Cross-Functional Interaction: Despite being remote, designers will be deeply integrated into product-line teams, fostering close collaboration with Product Managers and Engineers through virtual channels.

Work Schedule: Standard full-time hours are expected. While the role is remote, maintaining consistent availability during core US business hours will be important for effective collaboration with distributed teams. The company culture promotes flexibility, allowing for work-life integration.

📝 Enhancement Note: The remote-first nature of this role emphasizes self-discipline and strong digital communication skills. Candidates should be comfortable working autonomously and leveraging technology to maintain close collaboration with distributed teams.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, focusing on experience with B2B SaaS, design leadership, and AI-augmented design.

• Hiring Manager Interview: Discussion with the CPO to assess strategic vision, leadership philosophy, and alignment with the role's transformational goals. Portfolio highlights will be key.

• Team & Cross-Functional Interviews: Meetings with Product Managers, Engineering leads, and potentially other designers to evaluate collaboration style, technical understanding, and ability to embed within product teams.

• Executive Presentation/Workshop: A potential deep dive or workshop session where you present your approach to rebuilding the design operating model, leveraging AI, and governing design systems, possibly involving a case study.

• Final Interview: A concluding discussion with senior leadership to finalize the decision.

Portfolio Review Tips:

• Focus on Transformation: Clearly articulate your role in leading significant organizational or process changes, especially within design functions.

• Showcase AI Integration: Dedicate sections to projects where you've leveraged AI tools. Detail the specific tools, your process, the challenges overcome, and the measurable impact on design velocity or prototype fidelity.

• Demonstrate B2B SaaS Acumen: Use case studies that highlight your understanding of complex enterprise workflows, multi-persona design challenges, and data-dense interfaces.

• Highlight Design System Impact: Present your work on design systems, emphasizing how they functioned as infrastructure and measurably improved efficiency for design and engineering teams.

• Quantify Impact: Wherever possible, use metrics to demonstrate the success of your initiatives, such as improvements in design velocity, reduction in development cycles, or enhanced user satisfaction.

Challenge Preparation:

• Operating Model Proposal: Be prepared to articulate your vision for the new design operating model, including how decentralized pods, AI integration, and codebase anchoring would function day-to-day.

• AI Design Strategy: Develop a clear perspective on how AI can be leveraged not just as a tool, but as a fundamental driver of design innovation and efficiency in a B2B context.

• Design System as Infrastructure: Be ready to discuss the principles of building and governing a design system as essential cross-team infrastructure, focusing on its scalability and impact on velocity.

📝 Enhancement Note: The interview process is designed to assess leadership capabilities, strategic thinking, and practical application of modern design methodologies, particularly AI and codebase integration. A strong, well-documented portfolio that showcases these elements will be critical.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (or similar industry-standard tools), Adobe Creative Suite.

• AI-Augmented Design Tools: Specific AI tools for ideation, content generation, prototyping, and workflow automation (candidates are expected to detail their experience with these).

• Codebase Interaction: GitHub (designers will have direct access), potentially other version control systems.

• Design System Management: Tools for documentation, component management, and governance (e.g., Zeroheight, Storybook, internal platforms).

Analytics & Reporting:

• Behavioral Analytics: FullStory, Pendo, Hotjar, or similar tools for understanding user behavior and identifying friction points.

• Usability Testing Platforms: Tools for conducting remote and in-person usability studies.

• Data Visualization: Tools for presenting research findings and performance metrics to stakeholders.

CRM & Automation:

• While not directly managed by UX, an understanding of CRM systems (like Salesforce) and marketing/sales automation platforms (like HubSpot, Marketo) can be beneficial for context in B2B SaaS.

• Project Management: Jira, Asana, Trello, or similar for workflow and task management within product teams.

📝 Enhancement Note: Proficiency with modern design tools is a given, but specific expertise in AI-augmented design workflows and direct interaction with code repositories (GitHub) are key differentiators. Experience with behavioral analytics tools is also highly valued for data-informed decision-making.

👥 Team Culture & Values

Operations Values:

• Innovation & Forward-Thinking: A strong emphasis on embracing new technologies and methodologies, particularly AI, to push the boundaries of design and product development.

• Customer-Centricity: A commitment to deeply understanding user needs and translating them into exceptional B2B SaaS experiences, informed by research and data.

• Collaboration & Transparency: Fostering an environment where designers, PMs, and engineers work closely together, sharing opinions and feedback openly to achieve shared goals.

• Excellence & Accountability: Striving for high standards in design quality, accessibility, and system governance, with a focus on measurable impact and ownership.

• Continuous Improvement: A culture that encourages ongoing learning, adaptation, and refinement of processes and skills, especially in the rapidly evolving field of AI design.

Collaboration Style:

• Embedded Pods: Designers will work as integrated members of product-line teams, fostering close, day-to-day collaboration with Product Managers and Engineers.

• Direct & Kind Feedback: A culture that encourages candid, constructive feedback delivered with kindness, promoting growth and mutual respect.

• Shared Ownership: Emphasis on collaborative problem-solving and shared responsibility for product outcomes, minimizing territorial disputes between functions.

• Data-Driven Discourse: Discussions and decisions will be grounded in user research, behavioral analytics, and performance metrics, fostering objective decision-making.

📝 Enhancement Note: The company culture values innovation, collaboration, and a data-driven approach, with a strong emphasis on making a tangible impact. The new operating model aims to enhance these values by embedding design closer to product development and leveraging cutting-edge technologies like AI.

⚡ Challenges & Growth Opportunities

Challenges:

• Transforming Design Operations: Leading a significant rebuilding effort for the design and research organization, shifting mindsets and operational models.

• AI Integration Complexity: Successfully embedding AI-native workflows and training designers to work directly with code, ensuring practical application and not just theoretical use.

• Balancing Centralization vs. Decentralization: Effectively managing a decentralized team structure while maintaining design system consistency and overall strategic alignment.

• Driving B2B Enterprise Design Excellence: Consistently delivering high-quality, accessible, and user-friendly experiences for complex, data-dense enterprise workflows.

Learning & Development Opportunities:

• AI Design Leadership: Opportunity to become a recognized leader in AI-native design practices and influence the future of design tooling and workflows.

• Strategic Product Influence: Directly contribute to and influence the strategic direction of SecurityScorecard's product portfolio.

• Organizational Design Expertise: Gain extensive experience in redesigning and scaling design organizations for high-growth technology companies.

• Executive Mentorship: Direct exposure and guidance from the CPO and other senior leaders, fostering career advancement into broader executive roles.

📝 Enhancement Note: This role presents significant challenges but also offers unparalleled opportunities for professional growth, particularly for leaders passionate about shaping the future of design through AI and transformative operating models.

💡 Interview Preparation

Strategy Questions:

• "Describe your vision for an AI-native design organization. What are the key pillars of your strategy, and how would you implement them?" (Prepare to discuss specific AI tools, codebase integration, and impact on design velocity.)

• "How would you structure decentralized design pods within a B2B SaaS product organization? What are the critical success factors and potential pitfalls?" (Focus on team dynamics, PM/Eng collaboration, and maintaining design system governance.)

• "Walk me through a time you led a significant organizational change within a design team. What was your approach, and what were the measurable outcomes?" (Highlight your change management skills, leadership style, and ability to drive adoption.) Company & Culture Questions:

• "Based on your understanding of SecurityScorecard and the cybersecurity industry, what do you see as the biggest design challenges and opportunities for our platform?" (Research the company's products, market position, and common challenges in enterprise cybersecurity UX.)

• "How would you foster a culture of direct, kind feedback and strong, opinionated points of view within your team?" (Discuss your approach to team culture, psychological safety, and constructive critique.)

• "How do you ensure accessibility (WCAG 2.2) is a default consideration, not an afterthought, in enterprise B2B product design?" (Prepare examples of integrating accessibility early and consistently in the design process.) Portfolio Presentation Strategy:

• Narrative Arc: Structure your portfolio presentation with a clear narrative: the challenge, your strategic approach (especially AI/codebase), the execution, and the quantifiable results.

• Show, Don't Just Tell: For AI-native design, consider showing interactive prototypes or demos that highlight how designers worked with code. For design systems, demonstrate their scalability and impact visually.

• Focus on Leadership: Emphasize your role as a leader – how you guided teams, made strategic decisions, and influenced outcomes, rather than just presenting individual design work.

• Quantify Impact: Use metrics to back up your claims. For example, "Reduced prototyping time by X% using AI," or "Increased design velocity by Y% through design system adoption."

📝 Enhancement Note: Prepare to discuss your leadership philosophy, strategic vision for design, and practical experience with AI and modern design operations. The interview will assess not only your design expertise but also your ability to lead and transform a team.

📌 Application Steps

To apply for this UX Director position:

• Submit your application through the SecurityScorecard careers portal via the provided link.

• Tailor Your Resume: Highlight experience in B2B SaaS, design leadership, AI-augmented design workflows, and organizational transformation. Use keywords from the job description.

• Curate Your Portfolio: Prepare a portfolio that showcases your strategic leadership, AI design initiatives, B2B SaaS expertise, design system governance, and accessibility implementation. Ensure it's easy to navigate and clearly demonstrates impact.

• Prepare for Case Studies: Be ready to discuss specific projects in detail, focusing on challenges, your strategic approach, execution, and quantifiable results, particularly those involving organizational change or AI integration.

• Research SecurityScorecard: Understand the company's mission, products, target audience, and recent news. Consider how your vision for design aligns with their business objectives and growth trajectory.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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