UX Director

📍 Job Overview

Job Title: UX Director

Company: Jobgether (Partner Company)

Location: United States

Job Type: Full-time

Category: Design Leadership / Product Design Operations

Date Posted: September 15, 2026

Experience Level: 10+ Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead the strategic direction and execution of product design and UX research across a complex B2B SaaS environment, influencing executive-level product strategy and investment.

• Spearhead the transformation of the design operating model, shifting from a centralized structure to decentralized pods embedded within product-line teams for enhanced agility and collaboration.

• Drive the adoption of AI-native design practices, enabling designers to work directly with codebases for interactive, implementation-accurate prototyping and faster iteration cycles.

• Foster a culture of direct feedback, cross-functional collaboration, and speed, ensuring close alignment between Design, Product Management, and Engineering.

• Govern and evolve the design system as a scalable product infrastructure to improve design and engineering velocity across the entire product suite.

📝 Enhancement Note: While the title is "UX Director," the responsibilities clearly indicate a senior leadership role focused on the operations of design within a product organization. This includes transforming operating models, establishing new workflows (AI-native), and governing shared infrastructure (design systems). Therefore, it aligns closely with "Product Design Operations" or "Design Operations Leadership" within a GTM context, focusing on efficiency and scalability of design output.

📈 Primary Responsibilities

• Define and champion a multi-quarter design vision and strategy for the platform, including AI-powered product lines, and advocate for necessary design investment at the executive level.

• Rebuild the design operating model by embedding designers into product-line teams, fostering closer relationships and shared ownership with Product and Engineering.

• Establish and implement AI-native design workflows where designers collaborate directly with the codebase to produce interactive, implementation-accurate prototypes within the actual product environment.

• Cultivate rapid, collaborative workflows between designers and product managers, emphasizing shared responsibility and customer-centric decision-making.

• Govern the design system as a critical cross-team infrastructure, ensuring its scalability and effectiveness in enhancing design and engineering velocity across the product.

• Drive excellence in B2B enterprise UX for complex, data-dense, multi-persona workflows, ensuring adherence to WCAG 2.2 accessibility standards.

• Integrate qualitative user research and behavioral analytics (e.g., FullStory, Pendo) into roadmap planning and decision-making processes through usability testing and data analysis.

• Recruit, mentor, and retain high-caliber design talent, fostering an environment that encourages the advancement of AI-enabled design practices.

• Establish and nurture a high-performing design culture characterized by constructive feedback, robust collaboration, and strong, well-articulated design perspectives.

📝 Enhancement Note: The responsibilities emphasize strategic leadership, operational transformation (operating model, AI-native workflows), governance (design systems), and cross-functional alignment, which are core tenets of operations roles. The focus on B2B SaaS, enterprise UX, and accessibility highlights the complexity and scale of the operational challenges.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, HCI, or a related field, with equivalent practical experience considered.

Experience: 10+ years of progressive experience in UX or Product Design, with a significant portion dedicated to leadership and driving organizational change.

Required Skills:

• Proven ability to define and execute design strategy at an organizational level, including successful hiring and development of senior design talent.

• Deep experience in B2B SaaS environments, understanding complex enterprise buying cycles and the specific research needs of business users.

• Hands-on experience with AI-augmented design workflows, including concrete examples of tools, processes, and interactive prototypes developed.

• Demonstrated commitment to continuous learning in AI-enabled design through training, professional development, or peer networks.

• Clear perspective on managing the interplay between Product Management and Design within AI-enabled builder workflows, emphasizing shared ownership and collaboration.

• Proven track record in building and governing robust design systems that function effectively as cross-team infrastructure.

• Strong understanding of WCAG 2.2 accessibility standards and their practical application in digital product development.

• Excellent executive-level communication, stakeholder management, influencing, and cross-functional collaboration skills. Preferred Skills:

• Experience in cybersecurity or other regulated or enterprise-trust environments.

• Experience scaling a design organization through significant growth or product expansion phases.

• Experience establishing agile, pod-based design operating models and developing design leadership pipelines.

• Comfort and proven ability to engage directly with customers for live and collaborative research or product sessions.

📝 Enhancement Note: The requirements highlight a blend of strategic design leadership and operational execution. The emphasis on AI-native workflows, design systems as infrastructure, and transforming operating models points to a need for someone who can operationalize design processes at scale.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a history of defining and executing organizational-level design strategies that led to measurable improvements in product delivery or user experience.

• Include detailed case studies demonstrating leadership in transforming design operating models, perhaps detailing a shift to embedded teams or new workflow methodologies.

• Present examples of AI-native design workflows, illustrating how AI tools were integrated into the design process and the impact on prototyping speed and fidelity.

• Demonstrate experience in building, governing, and scaling design systems, emphasizing their role as product infrastructure and their impact on team velocity and consistency.

• Provide evidence of driving B2B enterprise UX excellence, including examples of tackling complex, data-dense workflows and ensuring accessibility standards. Process Documentation:

• Outline the methodology used for defining and executing multi-quarter design visions and strategies, including executive buy-in and resource allocation processes.

• Detail the framework for establishing and managing AI-native design practices, including tool selection, training, and integration with development workflows.

• Document approaches to designing, implementing, and governing scalable design systems that serve as cross-team product infrastructure.

• Illustrate processes for integrating qualitative research and behavioral analytics into product roadmap decisions and the feedback loop for continuous improvement.

• Describe methods for recruiting, developing, and retaining high-caliber design talent, including performance management and career pathing within a growing organization.

📝 Enhancement Note: For a senior operations-focused design leadership role, a portfolio is crucial for demonstrating strategic impact and operational capability. Candidates should highlight their ability to architect and implement processes that drive efficiency, scalability, and quality in design delivery.

💵 Compensation & Benefits

Salary Range: Estimated total compensation of $280,000–$330,000 per year, inclusive of base salary and bonus.

Benefits:

• Eligibility for annual performance-based incentive compensation and equity.

• Comprehensive health benefits package.

• Stock options.

• Unlimited paid time off (PTO) policy.

• Generous parental leave.

• Tuition reimbursement program.

• Additional country-specific benefits and employee programs tailored for the US market.

Working Hours: 40 hours per week, with flexibility expected for a remote, leadership role.

📝 Enhancement Note: The salary range provided is a strong indicator of the seniority and impact expected from this role. The inclusion of equity, performance incentives, and unlimited PTO suggests a high-performance culture common in fast-growing tech companies, particularly in the B2B SaaS space. Research for a "UX Director" or "Head of Design" in major US tech hubs (e.g., San Francisco, Seattle, New York) with 10+ years of experience and leadership in SaaS would typically fall within or slightly above this range, especially considering the focus on AI and organizational transformation. The provided range of $280,000-$330,000 is competitive for a senior leadership role of this nature in the US.

🎯 Team & Company Context

🏢 Company Culture

Industry: B2B SaaS, with a focus on AI-powered product lines. The company operates in a competitive technology landscape where innovation in design and user experience is a key differentiator for enterprise adoption.

Company Size: While not explicitly stated, the scope of the role (transforming operating models, influencing executive strategy, scaling design) suggests a mid-to-large stage B2B SaaS company, likely with hundreds to thousands of employees, requiring robust design operations.

Founded: The founding date is not provided, but the emphasis on AI-native workflows and transforming operating models suggests a company that is evolving and modernizing its product development practices.

Team Structure:

• The Design organization is undergoing a significant restructuring, moving from a centralized model to decentralized pods embedded within product-line teams. This implies a need for strong leadership in managing distributed teams and fostering cross-functional integration.

• This role reports directly to the Chief Product Officer (CPO), indicating high visibility and direct influence on product strategy and executive decision-making.

• Collaboration is expected to be tight with Product Management and Engineering leads within each product line, requiring strong partnership and shared ownership. Methodology:

• Emphasis on AI-native design practices, integrating AI tools directly into the design and prototyping workflow.

• Focus on building and leveraging design systems as scalable product infrastructure to drive efficiency and consistency.

• Integration of qualitative research and behavioral analytics to inform product roadmap decisions and iterative improvements.

• Adoption of agile, pod-based operating models to enhance collaboration, speed, and customer focus.

Company Website: https://jobgether.com/

📝 Enhancement Note: The context suggests a company that is investing heavily in its product and design capabilities, particularly in embracing AI and modernizing its development processes. This presents an opportunity for a leader to make a significant impact on the company's operational efficiency and product quality.

📈 Career & Growth Analysis

Operations Career Level: This is a senior leadership position, functioning at the Director level, responsible for a critical function (design operations) within the product organization. It involves strategic planning, organizational design, team development, and direct influence on executive-level product strategy. The role requires a blend of strategic vision and hands-on operational leadership.

Reporting Structure: Reports directly to the Chief Product Officer (CPO), placing this role at a high level within the product organization, with significant direct access to executive leadership.

Operations Impact: The UX Director's operations will directly impact the efficiency, scalability, and quality of design output across the company. This translates to faster product development cycles, more consistent and high-quality user experiences, and ultimately, improved customer adoption and satisfaction for the B2B SaaS products. The role's success is measured by the effectiveness of the design organization and its contribution to product success and business objectives.

Growth Opportunities:

• Strategic Leadership Expansion: Potential to evolve into a VP of Design or Chief Design Officer role as the company grows, with broader responsibilities across the entire product portfolio and brand experience.

• Operational Excellence Development: Opportunity to deepen expertise in operationalizing design, AI integration, and scaling design systems, becoming a thought leader in design operations within the B2B SaaS industry.

• Influence on Product Vision: Continued opportunity to shape the overarching product strategy and investment decisions by leveraging design insights and operational efficiencies.

• Mentorship & Team Building: Develop and mentor a high-performing design organization, building a strong leadership pipeline within the design team.

📝 Enhancement Note: This role is a significant step up for experienced design leaders, offering the chance to shape a critical operational function and influence company-wide product strategy. The emphasis on AI and organizational transformation provides unique growth avenues in modern product development practices.

🌐 Work Environment

Office Type: This is a fully remote position, offering flexibility in terms of work location within the United States.

Office Location(s): United States. As a remote role, candidates can work from any location within the US, though proximity to major tech hubs might indirectly influence networking opportunities.

Workspace Context:

• The remote nature requires a high degree of self-discipline, proactive communication, and effective use of digital collaboration tools.

• Designers will work within product-line teams, fostering a collaborative environment even in a remote setting, likely utilizing video conferencing, shared documents, and project management tools.

• Access to modern design tools, AI platforms, and collaboration software will be essential for executing the AI-native design workflows.

Work Schedule: While a standard 40-hour work week is implied, the remote and leadership nature of the role will likely require flexibility to accommodate collaborative sessions, executive meetings, and project deadlines, particularly across different time zones if applicable within the US.

📝 Enhancement Note: The fully remote aspect necessitates strong communication and self-management skills. The emphasis on collaboration within pods means that while physically dispersed, the team will operate with a high degree of interconnectedness through digital means.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening (Jobgether AI): Your application will be processed by Jobgether's AI to objectively assess alignment with core requirements.

• Hiring Company Screening: Shortlisted candidates will be shared with the partner company for their internal review.

• Hiring Manager/CPO Interviews: Expect interviews with the CPO and potentially other executive stakeholders to assess strategic vision, leadership capabilities, and cultural fit.

• Design Leadership/Team Interviews: Interviews with design leads and potentially cross-functional partners (Product, Engineering) to evaluate operational approach, collaboration style, and technical expertise.

• Portfolio Presentation & Case Study: A critical stage will likely involve presenting your portfolio, focusing on specific case studies that demonstrate your ability to lead organizational change, implement AI-native workflows, manage design systems, and drive enterprise UX.

• Final Round: May involve a deeper dive into strategic initiatives, leadership philosophy, and final executive assessment.

Portfolio Review Tips:

• Quantify Impact: For each case study, clearly articulate the problem, your approach, and the measurable results achieved. Focus on metrics related to efficiency, speed, user satisfaction, or adoption.

• Showcase Operational Transformation: Highlight projects where you redesigned operating models, implemented new processes, or scaled design capabilities. Detail the challenges, your strategic approach, and the outcomes.

• Demonstrate AI-Native Work: Provide concrete examples of how you've integrated AI into design workflows. Showcase interactive prototypes, discuss the tools used, and explain the benefits realized in terms of speed, fidelity, or iteration.

• Design System Governance: Include examples of your experience in building, evolving, and governing design systems. Explain how they functioned as product infrastructure and improved cross-team collaboration and velocity.

• B2B SaaS & Enterprise UX: Tailor your examples to showcase your understanding of complex B2B SaaS environments, multi-persona workflows, and enterprise-level UX challenges, including accessibility.

Challenge Preparation:

• Organizational Design Scenario: Be prepared to discuss how you would approach restructuring a design team, embedding designers into pods, and fostering collaboration with Product and Engineering in an AI-driven context.

• AI Integration Strategy: Think about how you would champion and implement AI-native design practices across a team, including potential challenges and mitigation strategies.

• Design System Evolution: Prepare to discuss your philosophy on design systems as infrastructure and how you would ensure their adoption and evolution across a large product suite.

• Executive Communication: Practice articulating complex design strategies and operational plans concisely and persuasively for an executive audience.

📝 Enhancement Note: The emphasis on AI-native workflows and operational transformation suggests that interviewers will be looking for strategic thinkers who can also execute. The portfolio presentation is key to demonstrating practical application of these advanced concepts.

🛠 Tools & Technology Stack

Primary Tools:

• AI-Augmented Design Tools: Proficiency with emerging AI tools for design assistance, content generation, prototyping, and code integration.

• Design & Prototyping Software: Expertise in industry-standard tools such as Figma, Sketch, Adobe Creative Suite, and advanced prototyping tools.

• Design System Management Platforms: Experience with tools and methodologies for managing and scaling design systems (e.g., Zeroheight, Storybook, internal platforms).

• Workflow Automation Tools: Familiarity with tools that can automate repetitive design tasks or streamline handoffs between design and engineering.

Analytics & Reporting:

• User Behavior Analytics: Experience with platforms like FullStory, Pendo, Hotjar, or similar for tracking user interactions, identifying pain points, and gathering behavioral data.

• Usability Testing Platforms: Proficiency with tools for conducting remote and in-person usability studies.

• Data Visualization Tools: Ability to interpret and present data from analytics platforms to inform design decisions.

CRM & Automation:

• CRM Systems: While not directly managing CRM, understanding how design impacts user onboarding and retention within CRM contexts (e.g., Salesforce, HubSpot) is beneficial.

• Project Management & Collaboration Tools: Extensive use of tools like Jira, Asana, Trello, Slack, Microsoft Teams, and Confluence for managing projects, team communication, and documentation.

📝 Enhancement Note: The role's focus on AI-native workflows and complex B2B SaaS implies a need for familiarity with a broad and evolving toolset. The emphasis on behavioral data and design systems suggests a data-informed and infrastructure-focused approach to design operations.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A deep commitment to understanding and solving complex B2B user needs through excellent enterprise UX and accessible design.

• Data-Driven Decision Making: Utilizing qualitative research and behavioral analytics to inform strategic product and design decisions.

• Operational Excellence: Striving for efficiency, scalability, and consistency in design processes through robust operating models and well-governed systems.

• Collaboration & Shared Ownership: Fostering a culture where designers, product managers, and engineers work together seamlessly, sharing responsibility for product outcomes.

• Innovation & Future-Forward Thinking: Embracing new technologies like AI to transform design workflows and push the boundaries of what's possible in product development.

Collaboration Style:

• Embedded Pods: Designers will work closely within product-line teams, fostering tight-knit, cross-functional collaboration.

• Direct Feedback Culture: Encouraging open, honest, and constructive feedback to drive continuous improvement and strong design perspectives.

• Agile & Iterative: Adopting fast, iterative workflows that allow for quick adaptation and response to customer needs and market changes.

• Design System Advocates: Promoting the design system as a shared language and infrastructure, facilitating seamless collaboration between design and engineering.

📝 Enhancement Note: The values emphasize a modern, agile, and collaborative approach to design, heavily influenced by data and technology. The shift to embedded pods highlights a move towards more integrated and responsive product teams.

⚡ Challenges & Growth Opportunities

Challenges:

• Organizational Change Management: Successfully transitioning the design organization from a centralized to a decentralized, pod-based model while maintaining morale and productivity.

• AI Integration Adoption: Championing and effectively integrating AI-native design workflows across a team, addressing potential learning curves and ensuring practical application.

• Balancing Speed and Quality: Maintaining high standards for enterprise UX and accessibility while operating at the speed required by AI-native and agile workflows.

• Cross-Functional Alignment: Ensuring seamless collaboration and shared ownership between Design, Product Management, and Engineering, especially within distributed teams.

• Scaling Design Systems: Evolving the design system to effectively serve a growing product suite and diverse user needs while remaining manageable and performant.

Learning & Development Opportunities:

• AI in Design Specialization: Deepen expertise in AI-driven design tools, workflows, and their strategic implications for product development.

• Organizational Design & Leadership: Develop advanced skills in leading organizational transformations, building high-performing teams, and shaping company culture.

• Enterprise UX & Accessibility Mastery: Become a leading voice in delivering complex, data-dense enterprise solutions with a strong focus on accessibility and usability.

• Product Strategy Influence: Gain hands-on experience shaping product strategy at the executive level, leveraging design insights to drive business outcomes.

📝 Enhancement Note: This role presents significant challenges that are also rich opportunities for professional growth, particularly in the rapidly evolving fields of AI and operational transformation in design.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to defining and executing a multi-quarter design strategy for a complex B2B SaaS platform, particularly one incorporating AI." (Focus on methodology, executive buy-in, and measurement.)

• "How would you lead the transformation of a design organization from a centralized model to decentralized, product-line-embedded pods? What are the key operational considerations and potential pitfalls?" (Highlight change management, team structure, and collaboration strategies.)

• "Discuss your experience with AI-native design workflows. Provide specific examples of tools, processes, and the impact on prototyping speed and fidelity." (Be ready to showcase hands-on experience and quantifiable results.)

• "What is your philosophy on design systems as product infrastructure, and how would you ensure their adoption and evolution across multiple product teams?" (Emphasize governance, collaboration, and scalability.) Company & Culture Questions:

• "Based on your understanding, what are the biggest operational challenges this company faces in its design function, and how would you address them?" (Demonstrate research and strategic thinking.)

• "How do you foster a culture of direct feedback, collaboration, and strong design perspectives within a design team, especially in a remote environment?" (Share examples of your leadership style and team-building initiatives.)

• "How do you integrate qualitative research and behavioral analytics into product roadmap decisions and measure the impact of design initiatives on business outcomes?" (Showcase your data-driven approach.) Portfolio Presentation Strategy:

• Structure for Impact: Organize your portfolio around key themes: Operational Transformation, AI-Native Workflows, Design Systems Leadership, and Enterprise UX Excellence.

• Tell a Story: For each case study, clearly outline the problem, your strategic approach, the operational processes you implemented, the tools you used (especially AI), and the quantifiable results.

• Focus on Leadership: Emphasize your role in leading teams, driving change, and influencing stakeholders.

• Demonstrate Technical Acumen: Be prepared to discuss the technical aspects of AI integration, design systems, and prototyping in detail.

• Articulate Vision: Conclude by reiterating how your experience aligns with the company's vision for design and its future.

📝 Enhancement Note: The interview process will heavily weigh strategic thinking, operational leadership, and practical experience with modern design methodologies, particularly AI integration and organizational transformation.

📌 Application Steps

To apply for this UX Director position:

• Submit your application through the Jobgether platform.

• Portfolio Customization: Tailor your resume and portfolio to highlight your experience in design leadership, organizational change, AI-native workflows, design systems, and B2B SaaS enterprise UX. Focus on quantifiable achievements.

• Resume Optimization: Ensure your resume clearly articulates your 10+ years of experience, leadership responsibilities, and specific contributions to transforming design operations and strategy. Use keywords from the job description.

• Prepare Case Studies: Select 2-3 strong case studies that best demonstrate your ability to meet the core requirements, particularly those showcasing your operational impact and AI integration experience. Practice presenting them concisely.

• Company Research: Familiarize yourself with Jobgether's partner company's products and market position. Understand their current challenges and opportunities in UX and product development.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.