UX DESIGNER_HIBRIDO CDMX

📍 Job Overview

Job Title: UX Designer (Hybrid CDMX)

Company: Nova Solutions

Location: Mexico City, Mexico

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-09-15

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Drive end-to-end user experience for core product flows within the Digital Banking squad, focusing on creating innovative digital banking solutions.

• Collaborate with cross-functional teams, including development, product, and marketing, to define and implement effective, scalable, usable, and accessible design solutions.

• Leverage user research methodologies, including surveys, card sorting, A/B testing, and usability testing, to gather insights and inform strategic design decisions.

• Champion a customer-centric culture, ensuring that user needs and feedback are at the forefront of product development and strategy.

• Contribute to the strategic roadmap of the squad, aligning with the broader Digital Retail plan and overall business objectives.

📝 Enhancement Note: While the provided job description focuses on UX Design, the role's context within "Digital Banking" and "Nova Solutions" suggests a strong emphasis on FinTech operations, data-driven decision-making, and adherence to financial industry compliance and risk management protocols. This role requires a blend of creative design thinking and operational rigor.

📈 Primary Responsibilities

• Lead the design and user experience for core product flows within the Digital Banking squad, ensuring a seamless and intuitive customer journey.

• Develop comprehensive user journey maps, wireframes, high-fidelity prototypes, and interactive mockups to visualize and communicate design concepts.

• Execute and analyze various user research methods, including surveys, card sorting, A/B testing, guerrilla testing, heuristic evaluations, and formal usability studies, to identify user pain points and opportunities for improvement.

• Translate complex user insights and data analytics into actionable design recommendations that enhance user satisfaction and product performance.

• Collaborate closely with Product Managers, Engineers, and Marketing teams to ensure design solutions are technically feasible, aligned with product strategy, and effectively communicated to stakeholders.

• Continuously evaluate and optimize the usability of existing digital products by monitoring key metrics and analytics, and incorporating user feedback for iterative improvements.

• Stay abreast of the latest trends, technologies, and best practices in UX/UI design, mobile application development, and the digital banking/FinTech landscape.

• Ensure all design activities and recommendations align with the company's risk culture, compliance requirements, and operational efficiency standards.

📝 Enhancement Note: The responsibilities heavily imply a need for strong project management and cross-functional leadership skills, essential for driving design initiatives from conception to implementation within an Agile framework. The emphasis on "data-driven decision making" and "risk management" points to a need for analytical rigor beyond typical UX roles.

🎓 Skills & Qualifications

Education: Bachelor's degree in Technology, Innovation, Research, Design, or a related field.

Experience: Minimum of 3 years of experience in digital experience design, with a strong preference for experience in mobile native application development for electronic banking, FinTechs, or electronic payment systems.

Required Skills:

• Proven experience in designing digital experiences, with a portfolio showcasing mobile app design projects, ideally in the FinTech or banking sector.

• Proficiency in creating wireframes, user flows, and high-fidelity prototypes using industry-standard design tools (e.g., Figma, Sketch, Adobe XD).

• Deep understanding of user-centered design principles, usability heuristics, and accessibility standards.

• Hands-on experience with Design Thinking, Lean UX, and Agile methodologies (Scrum).

• Strong analytical skills with a demonstrated ability to make data-driven decisions, justifying design improvements through user data and metrics.

• Excellent communication and storytelling abilities, capable of articulating design rationale and advocating for user needs to multidisciplinary teams and stakeholders.

• Ability to manage multiple projects concurrently, prioritize tasks effectively, and meet deadlines in a fast-paced environment.

• Experience in conducting and analyzing user research, including surveys, card sorting, and various forms of usability testing. Preferred Skills:

• Experience in digital banking or FinTech product development.

• Familiarity with front-end development principles (HTML, CSS, JavaScript) to better collaborate with engineering teams.

• Knowledge of design systems and their implementation.

• Experience with advanced analytics tools for user behavior tracking.

• Understanding of financial industry regulations and compliance requirements.

📝 Enhancement Note: The "3 years or more" experience requirement and the focus on core product flows suggest a role that requires not just execution but also strategic input into the product roadmap and design direction. The mention of "Digital Retail is a center of innovation" implies a need for candidates who are proactive and can contribute to new initiatives.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 significant UX/UI design projects, with a strong emphasis on mobile applications and digital banking/FinTech solutions.

• Projects should clearly demonstrate the candidate's end-to-end design process, from user research and ideation to prototyping, testing, and iteration.

• Include case studies that detail the problem statement, user research insights, design challenges, proposed solutions, and measurable outcomes or impact.

• Highlight experience with data-driven decision-making, illustrating how user data, A/B testing results, or other analytics informed design choices and led to improvements.

• Demonstrate proficiency in creating wireframes, user flows, interactive prototypes, and final design assets. Process Documentation:

• Be prepared to discuss your personal design process and how you integrate user research, usability testing, and data analysis into your workflow.

• Provide examples of how you have collaborated with Agile/Scrum teams, including your role in sprint planning, backlog refinement, and user story definition.

• Detail your experience with Lean UX principles and how you apply them to validate ideas and iterate quickly.

• Explain your approach to documenting design decisions, user feedback, and iteration history for knowledge sharing and future reference.

📝 Enhancement Note: Given the emphasis on data-driven decision-making and iterative improvement, the portfolio should explicitly detail the metrics used to measure success and the impact of design changes on key performance indicators (KPIs) relevant to digital banking and user engagement.

💵 Compensation & Benefits

Salary Range: MXN 40,000 - 45,000 per month.

Benefits:

• Comprehensive health insurance package, potentially including dental and vision coverage.

• Opportunities for professional development, including training, workshops, and conference attendance relevant to UX and FinTech.

• Access to cutting-edge design tools and technologies.

• Hybrid work model, offering a balance between in-office collaboration and remote flexibility.

• Contribution to a dynamic and innovative team focused on transforming digital banking experiences.

• Potential for performance-based bonuses or other incentives.

Working Hours: Standard full-time hours, estimated at 40 hours per week, with potential for flexibility within the hybrid work arrangement.

📝 Enhancement Note: The salary range of MXN 40,000 - 45,000 per month for a mid-level UX Designer in Mexico City aligns with industry benchmarks for roles requiring specialized FinTech/banking experience and data-driven capabilities. This range typically translates to an annual salary of MXN 480,000 - 540,000. Benefits are assumed to be competitive for a tech-focused financial institution.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Financial Services (Digital Banking, FinTech)

Company Size: Nova Solutions appears to be a mid-sized to large organization, likely with a significant presence in Mexico, given the specific job posting for CDMX and the mention of a "Digital Banking in Mexico" team.

Founded: Nova Solutions was founded to drive innovation in technology services, with a specific focus on modernizing financial services through digital transformation.

Team Structure:

• The role is part of the Design Team within the Digital Banking division in Mexico.

• This team operates as a "squad," suggesting an Agile, cross-functional structure focused on specific product areas or initiatives.

• Collaboration is expected with development, product management, marketing, and potentially other business units involved in digital retail strategy. Methodology:

• The team embraces a customer-centric approach, prioritizing user needs and experiences in all product development.

• Agile methodologies (Scrum) are employed for project execution, ensuring iterative development and rapid feedback loops.

• Data-driven decision-making is a core principle, utilizing user research, analytics, and A/B testing to inform design and strategy.

• A focus on innovation and reimagining customer experiences is central to the Digital Retail mandate.

Company Website: https://talento.novasolutionsystems.com

📝 Enhancement Note: The company's focus on Digital Banking and its "center of innovation" status within Nova Solutions implies a fast-paced, forward-thinking environment where UX designers are expected to be proactive contributors to strategic product direction and technological advancement.

📈 Career & Growth Analysis

Operations Career Level: This is a Mid-Level UX Designer position, requiring 2-5 years of experience. It involves significant responsibility for the end-to-end user experience of core product flows, indicating a role that is beyond junior execution and into strategic contribution and ownership.

Reporting Structure: The UX Designer will report into a Design Lead or Head of Design within the Digital Banking division, working closely with Product Managers and Engineering Leads within their assigned squad.

Operations Impact: The role directly impacts customer acquisition, engagement, retention, and overall satisfaction with digital banking products. By optimizing user experiences, the UX Designer contributes to increased product adoption, reduced customer support inquiries, and ultimately, revenue growth and market competitiveness for Nova Solutions' digital offerings.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in FinTech UX, mobile-first design, or specific areas like payment flows or customer onboarding.

• Leadership: Potential to move into a Senior UX Designer role, leading larger initiatives, mentoring junior designers, or specializing in UX research leadership.

• Cross-Functional Movement: Possibility to transition into Product Management or UX Strategy roles, leveraging a deep understanding of user needs and product development.

• Skill Development: Continuous learning through industry conferences, workshops, and internal training focused on emerging UX trends, design systems, and advanced analytics.

📝 Enhancement Note: The role's placement within an "innovation center" for Digital Retail suggests that high performers can expect opportunities to work on cutting-edge projects and potentially influence the direction of new digital products, offering substantial career acceleration.

🌐 Work Environment

Office Type: Hybrid work environment, requiring a balance of in-office presence and remote work. This suggests a modern office setup designed for collaboration and focused work.

Office Location(s): Mexico City (CDMX). Specific details about the office location (e.g., neighborhood, accessibility) would need to be confirmed with the hiring team.

Workspace Context:

• The office is likely equipped with collaborative spaces, meeting rooms, and workstations conducive to design work and team interaction.

• Access to necessary design software, hardware, and potentially specialized UX research tools.

• The environment fosters cross-functional collaboration, where designers work closely with developers, product managers, and other stakeholders on a daily basis.

• Expect a dynamic atmosphere driven by innovation and the fast-paced nature of digital banking transformation.

Work Schedule: A standard full-time schedule, estimated at 40 hours per week, with the hybrid model allowing for flexibility in how and where work is performed. Core hours for team collaboration will likely be established.

📝 Enhancement Note: The hybrid model in CDMX is a significant draw, offering work-life balance while maintaining the benefits of in-person collaboration essential for design thinking and team cohesion. Candidates should inquire about specific in-office day requirements.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role's requirements.

• Hiring Manager Interview: A discussion focused on your experience, design philosophy, and understanding of UX principles, particularly within the context of digital banking.

• Portfolio Presentation & Case Study: A crucial stage where you will present 1-2 key projects from your portfolio, detailing your process, design decisions, user research findings, and the impact of your work. Expect in-depth questions about your data-driven approach.

• Team/Cross-functional Interview: An opportunity to interact with potential colleagues (e.g., developers, product managers) to assess collaboration skills, communication style, and cultural fit.

• Final Interview: May involve senior leadership or a broader discussion on strategic thinking and alignment with Nova Solutions' vision.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your mobile UX/UI design skills, your experience with digital banking or FinTech, and your ability to use data to drive design.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (especially user research and data analysis), your design solutions, and the measurable outcomes.

• Highlight Data-Driven Impact: Emphasize how metrics, A/B testing, or user feedback directly influenced your design decisions and led to positive results. Quantify success where possible.

• Demonstrate Collaboration: Be ready to explain how you worked with engineers, product managers, and other stakeholders, showcasing your communication and teamwork skills.

• Prepare for Questions: Anticipate questions about your design process, your rationale for specific design choices, how you handle feedback, and your understanding of FinTech challenges.

Challenge Preparation:

• Be prepared for a design challenge or a take-home exercise that may simulate a real-world problem within digital banking. Focus on a user-centered approach, clear rationale, and a well-documented process.

• Practice articulating your design thinking and data-driven justifications concisely and effectively.

• Understand Nova Solutions' focus on innovation and customer-centricity, and tailor your approach to reflect these values.

📝 Enhancement Note: The portfolio presentation is paramount. Candidates should prepare to discuss their design process in detail, specifically how they leverage user research, data analytics, and Agile methodologies to deliver impactful UX solutions within a financial services context.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, InVision, or similar industry-standard tools for wireframing, prototyping, and visual design.

• User Research & Testing: Tools for conducting surveys (e.g., SurveyMonkey, Google Forms), card sorting, usability testing platforms (e.g., UserTesting.com, Lookback), and potentially specialized analytics tools.

• Collaboration & Project Management: Jira, Confluence, Asana, Trello, or similar tools for working within Agile/Scrum teams and managing design tasks.

Analytics & Reporting:

• Web & Mobile Analytics: Google Analytics, Adobe Analytics, Mixpanel, Amplitude, or similar platforms to track user behavior, engagement, and conversion rates.

• A/B Testing Tools: Optimizely, VWO (Visual Website Optimizer), or in-house A/B testing frameworks to validate design hypotheses.

CRM & Automation:

• While not directly a UX tool, familiarity with how CRM data or user feedback might be integrated into design processes could be beneficial.

• Understanding of how design impacts customer journey automation within digital banking platforms.

📝 Enhancement Note: Proficiency in at least one major design tool (Figma is increasingly standard) and experience with user analytics platforms are critical. The ability to interpret data from these tools to inform design decisions is a key differentiator for this role.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A deeply ingrained belief in prioritizing the user's needs and experience above all else, driving all design and product decisions.

• Innovation: A commitment to exploring new ideas, technologies, and approaches to reimagine digital banking and deliver unique value propositions.

• Data-Driven: A reliance on evidence, research, and analytics to inform strategy, validate hypotheses, and measure the impact of design solutions.

• Collaboration: A belief in the power of teamwork, fostering open communication and shared problem-solving across multidisciplinary teams.

• Excellence & Quality: A dedication to delivering high-quality, well-crafted, and effective design solutions that meet user needs and business objectives.

Collaboration Style:

• Cross-functional Integration: Designers are embedded within Agile squads, working daily with Product Managers, Engineers, and other specialists.

• Iterative Feedback: A culture of continuous feedback, where designs are shared early and often, and constructive critique is welcomed to refine solutions.

• Advocacy for the User: Designers act as advocates for the user, effectively communicating user needs and design rationale to ensure user-centricity is maintained throughout the product lifecycle.

• Knowledge Sharing: Encouragement of sharing insights, best practices, and learnings across the design team and with broader stakeholder groups.

📝 Enhancement Note: The emphasis on "risk management" and "compliance" within the job description suggests that alongside innovation and customer-centricity, there's a strong underlying value placed on diligence, responsibility, and adherence to operational and regulatory standards.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Innovation with Regulation: Designing cutting-edge digital experiences while strictly adhering to the stringent regulations and risk management protocols of the financial industry.

• Complex User Needs: Addressing the diverse and evolving needs of a broad customer base within digital banking, from tech-savvy millennials to less digitally native users.

• Cross-Functional Alignment: Effectively navigating and influencing stakeholders across various departments (Product, Engineering, Marketing, Compliance) to ensure design vision is executed cohesively.

• Data Interpretation: Translating complex user data and analytics into actionable design insights, especially in a domain with significant operational and security considerations.

Learning & Development Opportunities:

• FinTech UX Specialization: Deepen expertise in the unique challenges and opportunities of designing for financial services.

• Advanced Analytics & Research: Develop skills in more sophisticated data analysis techniques, user segmentation, and predictive modeling for UX insights.

• Design System Leadership: Contribute to or lead the development and maintenance of a robust design system for scalable and consistent product experiences.

• Agile & Product Strategy: Gain deeper exposure to product strategy, roadmap planning, and advanced Agile practices.

• Industry Exposure: Attend FinTech and UX conferences, participate in hackathons, and engage with the broader design and tech community.

📝 Enhancement Note: This role presents a significant opportunity to grow within the FinTech space, a rapidly evolving sector. The challenges are directly tied to opportunities for developing specialized skills and strategic influence that are highly valued in the market.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance user needs with business constraints or regulatory requirements in a design project. How did you approach it?" (Focus on your problem-solving process, communication, and negotiation skills).

• "How do you incorporate data and user research into your design process to validate your ideas and measure success? Provide specific examples from your portfolio." (Highlight your data-driven approach and ability to quantify impact).

• "Walk us through your process for designing a core feature for a mobile banking application. What steps would you take, and what tools would you use?" (Demonstrate your end-to-end UX methodology and tool proficiency). Company & Culture Questions:

• "What excites you about the digital banking space and Nova Solutions' role in it?" (Show your research and genuine interest).

• "How do you contribute to a customer-centric culture within a team?" (Relate to the company's stated values).

• "Describe your experience working in an Agile/Scrum environment. What is your role in the team's ceremonies and processes?" (Assess your collaboration and process understanding). Portfolio Presentation Strategy:

• Structure for Impact: For each project, clearly define the problem, your role, the user research and data insights gathered, your design process and solutions, and the measurable outcomes. Use visuals effectively.

• Quantify Results: Wherever possible, use metrics (e.g., conversion rate increases, task completion time reduction, user satisfaction scores) to demonstrate the impact of your design work.

• Articulate Rationale: Be ready to defend your design decisions, explaining the "why" behind your choices, linking them back to user needs and business goals.

• Showcase Collaboration: Briefly mention how you collaborated with developers, product managers, and other stakeholders to bring your designs to life.

• Tailor to FinTech: Emphasize any experience or understanding you have of the FinTech/banking industry's specific user needs and operational considerations.

📝 Enhancement Note: Be prepared to discuss not only the "what" and "how" of your designs but also the "why." The interviewers will be looking for strategic thinking, a deep understanding of user behavior, and the ability to translate those insights into tangible business value within a regulated industry.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the Nova Solutions talent portal.

• Curate Your Portfolio: Select 2-3 of your strongest projects that best represent your experience in mobile UX/UI design, digital banking/FinTech, and your data-driven approach. Ensure each project includes a clear case study detailing your process and outcomes.

• Tailor Your Resume: Highlight keywords from the job description such as "UX Design," "Digital Banking," "FinTech," "Mobile App Design," "Wireframing," "Prototyping," "Design Thinking," "Agile," "Data-Driven," and "User Research." Quantify your achievements with specific metrics.

• Prepare Your Presentation: Practice presenting your portfolio case studies, focusing on clear storytelling, articulating your design rationale, and demonstrating the impact of your work, especially how data informed your decisions.

• Research Nova Solutions: Understand the company's mission, its focus on digital banking innovation, and its role within the financial services industry. Familiarize yourself with their existing digital products if possible.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.