UX Designer (Senior)

Interclypse, Inc.
Full-timeβ€’Annapolis Junction, United States
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πŸ“ Job Overview

Job Title: UX Designer (Senior)

Company: Interclypse, Inc.

Location: Annapolis Junction, Maryland, United States

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design / Government Technology Modernization

Date Posted: October 03, 2026

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: On-site

πŸš€ Role Summary

  • Drive the adoption of human-centered design best practices to enhance user experiences across critical state agency systems, focusing on end-to-end service delivery.

  • Act as a user advocate, providing guidance and mentorship to design teams, researchers, content strategists, and technical teams on modernization projects.

  • Facilitate stakeholder engagement across diverse organizations to foster a deep understanding of user needs, collaboratively solve complex problems, and implement new methodologies for optimizing customer experience and program performance.

  • Develop and present user research findings and insights through compelling artifacts such as personas, journey maps, wireframes, and interactive prototypes.

πŸ“ Enhancement Note: This role is specifically focused on modernizing and sustaining critical systems for Maryland state agencies, indicating a strong emphasis on public sector technology and long-term project impact. The "growth mindset culture" and "Employee Impact Program" suggest a company that values professional development and employee contribution to overall success.

πŸ“ˆ Primary Responsibilities

  • Lead the application of human-centered design principles to improve the end-to-end user experience of state services, ensuring services are intuitive, accessible, and effective.

  • Champion user needs by translating research findings into actionable design recommendations for cross-functional teams, including designers, researchers, content strategists, and developers.

  • Engage with diverse stakeholders, including agency representatives and end-users, to conduct needs assessments, gather feedback, and build consensus on design solutions.

  • Facilitate collaborative workshops and interactive sessions to identify operational needs, define program requirements, and co-create innovative solutions that enhance customer experience.

  • Develop and present comprehensive user research artifacts, including personas, user journey maps, wireframes, and interactive prototypes, to clearly communicate design concepts and user insights to technical and non-technical audiences.

  • Define key performance indicators (KPIs) and metrics for measuring the success of UX initiatives, and work with teams to integrate new methodologies that optimize program performance and user satisfaction.

  • Collaborate closely with technical teams to ensure the seamless integration of UX designs into functional web and mobile applications, adhering to front-end development best practices.

  • Guide the planning and execution of user testing and usability studies to validate design decisions and iterate on solutions based on user feedback.

πŸ“ Enhancement Note: The responsibilities highlight a blend of strategic design leadership and hands-on execution. The emphasis on stakeholder engagement and workshop facilitation suggests a proactive approach to understanding complex government agency needs and driving consensus.

πŸŽ“ Skills & Qualifications

Education:

  • Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems, Human-Computer Interaction (HCI), Design, or a related technical or design field. Experience:

  • Six (6) years of progressive experience in designing and developing user interfaces for web applications, mobile applications, and cross-browser compatible responsive front-end interfaces.

  • Six (6) years of hands-on experience with core web technologies, including HTML, CSS, Node.js, JavaScript, and JQuery. Required Skills:

  • Human-Centered Design: Proven ability to apply user-centered design methodologies to solve complex problems and improve user experiences.

  • UX Research & Artifacts: Expertise in conducting user research, synthesizing findings, and creating key UX artifacts such as personas, user journey maps, wireframes, and prototypes.

  • Front-End Technologies: Deep proficiency in HTML, CSS, Node.js, JavaScript, and JQuery for implementing responsive and cross-browser compatible interfaces.

  • Web & Mobile Application Design: Extensive experience in designing intuitive and effective user interfaces for both web and mobile platforms.

  • Stakeholder Engagement: Demonstrated ability to effectively engage with diverse stakeholders, build relationships, and manage expectations.

Preferred Skills:

  • Workshop Facilitation: Experience planning and leading workshops, meetings, and interactive sessions to gather feedback and determine operational needs.

  • Agile/Scrum Methodologies: Familiarity with Agile development processes and experience working within cross-functional Agile teams.

  • UI Design Tools: Proficiency with industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe XD).

  • Government Sector Experience: Prior experience working with government agencies or on public sector technology projects.

πŸ“ Enhancement Note: The requirement for six years of experience in both design and core web technologies indicates a need for a senior-level professional with a strong technical foundation in front-end development and a deep understanding of UX principles. The preferred skill of workshop facilitation directly aligns with the responsibility of engaging stakeholders.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Showcase a minimum of 3-5 distinct projects that demonstrate a comprehensive understanding of the UX design process, from research and ideation to final implementation and iteration.

  • For each project, clearly articulate your specific role, the problem you aimed to solve, the user research methodologies employed, and the design solutions developed.

  • Include examples of user personas, journey maps, wireframes, and interactive prototypes that highlight your ability to translate user needs into tangible design concepts.

  • Demonstrate proficiency in front-end technologies (HTML, CSS, JavaScript) by providing examples of implemented interfaces or explaining how your designs were translated into code.

  • Quantify the impact of your design work through metrics, such as improvements in user satisfaction, task completion rates, or efficiency gains, where applicable. Process Documentation:

  • Provide examples of how you have documented user research findings, design decisions, and interaction specifications to ensure clarity and consistency across project teams.

  • Illustrate your approach to iterating on designs based on user feedback and usability testing, including any process for A/B testing or performance measurement.

  • Detail your experience in collaborating with development teams to hand off design assets and ensure accurate implementation of the intended user experience.

πŸ“ Enhancement Note: A strong portfolio is critical for this role, as it will be used to evaluate the candidate's practical application of UX principles and their ability to deliver tangible results in complex environments. Emphasis should be placed on showcasing the entire design lifecycle and quantifiable outcomes.

πŸ’΅ Compensation & Benefits

Salary Range:

  • Based on industry benchmarks for a Senior UX Designer with 6+ years of experience in the Annapolis Junction, MD area, the estimated salary range is $110,000 - $145,000 per year. This range considers the specified experience level, technical skill requirements, and the demanding nature of government modernization projects. Benefits:

  • Generous Paid Time Off (PTO): Comprehensive PTO for vacations, holidays, and illnesses, promoting work-life balance.

  • Parental and Family Leave: Support for new parents and those needing to care for family members.

  • Retirement Savings: Unlimited 401K match up to 8% of salary (up to federal maximum), with financial education and planning support to ensure long-term financial well-being.

  • Comprehensive Health Coverage: Medical, Dental, and Vision insurance plans to cover essential health needs.

  • Health Savings & Flexible Spending Accounts: HSAs and FSAs (Medical and Dependent Care) to provide tax-advantaged options for healthcare expenses.

  • Employee Assistance Program (EAP): Confidential support services for personal and work-related challenges.

  • Insurance: Life Insurance and Accidental Death and Dismemberment (AD&D) Insurance for financial protection.

  • Disability Coverage: Short-term and long-term disability benefits to provide income replacement during extended absences.

  • Educational Support: Investment in professional development through educational assistance programs.

  • Additional Perks: Company apparel, social events, and access to group rates for voluntary benefits like Accident, Hospital Indemnity, Critical Illness, Pet Insurance, and Identity Theft Protection.

Working Hours:

  • Standard full-time work schedule, typically 40 hours per week, with potential for flexibility depending on project needs and team collaboration.

πŸ“ Enhancement Note: The salary estimate is based on market data for senior UX roles in the Baltimore-Washington D.C. metropolitan area, factoring in the required technical skills and experience. The benefits package is robust, with a notable 401K match and comprehensive health and wellness programs, aligning with Interclypse's commitment to employee well-being and long-term success.

🎯 Team & Company Context

🏒 Company Culture

Industry: Technology Consulting & Software Development, with a significant focus on supporting Government & Public Sector clients. Interclypse aims to redefine excellence by delivering innovative solutions that positively impact society, community, industry, and individuals.

Company Size: Mid-sized company (typically 50-250 employees, based on typical growth trajectory and the structure described). This size allows for a balance between structured processes and agile decision-making, offering employees visibility and the ability to make a significant impact.

Founded: The founding date is not specified, but the company's mission and growth mindset culture suggest a focus on modern technology solutions and employee development.

Team Structure:

  • Operations Teams: Likely organized around specific state agency contracts or functional areas (e.g., UX/UI Design, Development, Project Management, Quality Assurance). The UX team will likely include senior designers, mid-level designers, junior designers, researchers, and content strategists.

  • Reporting Structure: Senior UX Designers will likely report to a UX Lead, Design Manager, or Director of Product/Design, with direct collaboration with Project Managers and Technical Leads.

  • Cross-functional Collaboration: Strong emphasis on collaboration with development teams (front-end and back-end), business analysts, product owners, and stakeholders from various Maryland state agencies. The role requires bridging the gap between user needs and technical feasibility.

Methodology:

  • Data Analysis & Insights: Utilizes user research, analytics, and feedback to drive design decisions and measure impact. Focus on understanding user behavior and system performance.

  • Workflow Planning & Optimization: Employs agile methodologies and human-centered design processes to plan, develop, and iterate on solutions that optimize user experience and program efficiency.

  • Automation & Efficiency: Seeks opportunities to leverage technology and design to automate processes and improve overall operational efficiency within state agencies.

Company Website: https://www.interclypse.com/ (Assuming this is the correct domain based on domain_derived)

πŸ“ Enhancement Note: Interclypse's focus on government modernization implies a need for designers who can navigate complex organizational structures, adhere to compliance requirements, and deliver solutions with a clear public benefit. The "growth mindset culture" suggests an environment that encourages continuous learning and professional development.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This is a Senior UX Designer role, positioned as an individual contributor with leadership potential. It requires a high degree of autonomy, problem-solving ability, and the capacity to mentor junior team members. The role is critical in shaping the user experience for vital state services.

Reporting Structure: Typically reports to a Design Manager or Director. The Senior UX Designer will work closely with Project Managers, Technical Leads, and various stakeholders within client agencies, influencing project direction and design strategy.

Operations Impact: The Senior UX Designer's impact is significant, directly influencing the usability, accessibility, and effectiveness of critical state services. This role contributes to improving citizen engagement with government, increasing operational efficiency for agencies, and ensuring the long-term success and sustainment of vital IT systems.

Growth Opportunities:

  • Operations Skill Advancement: Opportunities to deepen expertise in specific UX domains (e.g., accessibility, service design, information architecture) and take on more complex projects.

  • Leadership Development: Potential to move into Lead UX Designer, Design Manager, or Director roles, managing teams and shaping design strategy for larger initiatives or across multiple clients.

  • Specialization: Focus on specific areas within government technology modernization, becoming a subject matter expert in areas like digital transformation, citizen services, or specific agency domains.

  • Mentorship: Opportunity to mentor junior designers and researchers, contributing to the growth of the UX practice within Interclypse.

πŸ“ Enhancement Note: The "growth mindset culture" and "Employee Impact Program" suggest a structured approach to career development, with clear pathways for advancement and recognition for contributions. This role offers a strong foundation for a career in UX design within the public sector technology space.

🌐 Work Environment

Office Type: On-site positions at various locations in Maryland, supporting state agencies. This implies working within government facilities or Interclypse offices serving government clients.

Office Location(s): Annapolis Junction, Maryland, with potential for assignments at other state agency locations across Maryland. Candidates should be prepared for on-site work.

Workspace Context:

  • Collaborative Environment: Expect a collaborative workspace, likely involving cross-functional teams working on specific government modernization projects. This fosters idea sharing and problem-solving.

  • Operations Tools & Technology: Access to standard design software, collaboration tools, and potentially specific government IT systems, depending on the project.

  • Team Interaction: Frequent interaction with colleagues, project managers, technical leads, and client stakeholders, necessitating strong communication and interpersonal skills.

Work Schedule:

  • A standard 40-hour work week is expected, with the possibility of occasional overtime to meet project deadlines. The emphasis on "healthy work-life balance" suggests that excessive overtime is not the norm, and efforts are made to manage workloads effectively.

πŸ“ Enhancement Note: The on-site requirement is a key factor. Candidates should confirm specific work locations and daily schedules with the hiring team. The environment is likely professional and service-oriented, reflecting the nature of government contracting.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A recruiter or hiring manager will review your application and resume, focusing on alignment with required qualifications and experience.

  • Portfolio Review & Technical Interview: You will likely be asked to present your portfolio, discussing your process, design decisions, and the impact of your work on specific projects. This will be a deep dive into your UX methodology, technical skills (HTML, CSS, JS), and problem-solving approach. Expect questions on human-centered design, user research, and front-end implementation.

  • Stakeholder/Team Interview: An interview with potential colleagues or stakeholders from state agencies to assess your collaboration style, communication skills, and ability to work within a government context. This may involve discussing how you would approach specific challenges or facilitate workshops.

  • Final Interview: A final discussion with senior leadership to assess cultural fit, career aspirations, and overall suitability for the role and company.

Portfolio Review Tips:

  • Curate Strategically: Select 3-5 projects that best showcase your end-to-end UX process, technical proficiency (HTML, CSS, JS), and experience with government or complex systems if possible.

  • Tell a Story: For each project, clearly articulate the problem, your role, the methodology used, your design solutions, and the measurable outcomes. Use the STAR method (Situation, Task, Action, Result) to structure your explanations.

  • Highlight Process: Emphasize your journey from research and ideation through wireframing, prototyping, and testing. Show how you incorporated user feedback.

  • Demonstrate Technical Understanding: Be prepared to discuss how your designs translate into functional front-end code. If possible, include examples of responsive design implementation.

  • Quantify Impact: Wherever possible, use data and metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task times, higher user satisfaction scores).

Challenge Preparation:

  • Design Exercise: You may be given a design challenge related to a government service or a common user flow. Prepare to apply your UX process, articulate your assumptions, and present your solution within a time limit. Focus on your thought process and rationale.

  • Stakeholder Scenario: Be ready to discuss how you would handle difficult stakeholder conversations, gather requirements from diverse groups, or present complex design concepts to non-designers.

πŸ“ Enhancement Note: The interview process is likely rigorous, focusing heavily on practical application of UX skills and the ability to translate them into effective solutions within a government setting. A well-prepared portfolio that clearly demonstrates the candidate's process and impact is essential.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Design & Prototyping: Figma, Sketch, Adobe XD, InVision (or similar industry-standard tools for creating wireframes, mockups, and interactive prototypes).

  • Collaboration & Project Management: Jira, Confluence, Asana, Trello (for tracking tasks, sprints, and documentation within Agile teams).

  • Version Control (for front-end): Git, GitHub/GitLab/Bitbucket (especially relevant for understanding how designs are implemented by developers).

Analytics & Reporting:

  • Web Analytics: Google Analytics, Adobe Analytics (for understanding user behavior on live applications).

  • User Feedback Tools: Hotjar, UserTesting.com, SurveyMonkey (for gathering qualitative and quantitative feedback).

  • Data Visualization: Tableau, Power BI (potentially used by stakeholders or for reporting on UX impact).

CRM & Automation:

  • CRM Systems: Salesforce, Microsoft Dynamics (while not a primary UX tool, understanding how UX integrates with CRM is beneficial for sales/service applications).

  • Automation Tools: Basic understanding of how automation impacts user workflows and service delivery is valuable.

Front-End Technologies:

  • Core: HTML5, CSS3, JavaScript (ES6+), JQuery

  • Frameworks/Libraries (Familiarity is a plus): React, Angular, Vue.js (understanding how these are used in modern web applications).

  • Responsive Design: Bootstrap, Foundation, or custom CSS media queries.

πŸ“ Enhancement Note: Proficiency in industry-standard design tools is a must. Experience with front-end technologies like HTML, CSS, and JavaScript is explicitly required, indicating a strong need for UX designers who can bridge the gap between design and development. Familiarity with government-specific platforms or legacy systems might also be an advantage.

πŸ‘₯ Team Culture & Values

Operations Values:

  • Doing What is Right: A core principle guiding all actions and decisions, emphasizing ethical conduct and a positive societal impact.

  • Growth Mindset: Encouraging continuous learning, embracing challenges, and viewing failures as opportunities for development.

  • Collaboration & Teamwork: Fostering a supportive environment where team members work together to achieve common goals and share knowledge.

  • Innovation & Excellence: Striving to redefine standards and deliver high-quality, impactful solutions for clients.

  • User-Centricity: Placing the needs and experiences of the end-user at the forefront of all design and development efforts.

Collaboration Style:

  • Cross-functional Integration: Encourages close collaboration between UX designers, developers, researchers, and project managers to ensure a cohesive and effective product development process.

  • Open Communication: Values direct and honest communication, with an emphasis on constructive feedback and active listening.

  • Knowledge Sharing: Promotes sharing of best practices, lessons learned, and new insights through team meetings, documentation, and informal discussions.

  • Proactive Problem-Solving: Team members are encouraged to identify potential issues early and work collaboratively to find solutions.

πŸ“ Enhancement Note: Interclypse's stated values, particularly "Doing What is Right" and "Growth Mindset," suggest a culture focused on integrity, continuous improvement, and employee development. The emphasis on collaboration is crucial for success in complex, multi-stakeholder government projects.

⚑ Challenges & Growth Opportunities

Challenges:

  • Navigating Government Bureaucracy: Working within large state agencies can involve complex approval processes, legacy systems, and diverse stakeholder needs, requiring patience, strong communication, and adaptability.

  • Balancing User Needs with Technical Constraints: Designing solutions that are both user-friendly and technically feasible within existing infrastructure or budget limitations.

  • Measuring Impact in Public Sector: Quantifying the success of UX initiatives in government can be challenging due to different reporting structures and priorities compared to the private sector.

  • Keeping Pace with Evolving Technologies: Continuously learning and adapting design approaches to incorporate new technologies and best practices in front-end development and UX.

Learning & Development Opportunities:

  • Specialized Training: Access to training programs focused on advanced UX techniques, accessibility standards (e.g., WCAG), and government IT best practices.

  • Industry Conferences & Certifications: Opportunities to attend relevant UX and technology conferences, and pursue certifications to enhance professional credibility.

  • Mentorship Programs: Participation in Interclypse's mentorship programs, providing guidance from experienced professionals in UX, technology, or business leadership.

  • Cross-Disciplinary Exposure: Gaining experience working on diverse projects across different state agencies, broadening understanding of public service delivery.

πŸ“ Enhancement Note: This role presents opportunities to tackle significant challenges in public service delivery, offering a chance to make a tangible difference. The company's focus on growth implies a supportive environment for professional development and skill enhancement.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a complex UX challenge you faced while working on a web or mobile application, and how you applied human-centered design principles to solve it. What was the outcome?" (Focus on your process, research, and quantifiable results).

  • "How would you approach engaging with stakeholders from multiple state agencies who have differing priorities and technical capabilities to design a unified user experience?" (Highlight your facilitation, communication, and consensus-building skills).

  • "Walk us through a project where you had to balance user needs with significant technical or budget constraints. How did you prioritize features and make trade-offs?" (Demonstrate your problem-solving and pragmatic approach). Company & Culture Questions:

  • "What attracts you to working on government modernization projects, and how do you see your UX skills contributing to Interclypse's mission of 'Doing What is Right'?" (Connect your values to the company's mission).

  • "How do you embody a 'growth mindset' in your professional development and approach to challenges?" (Provide specific examples of learning and adapting).

  • "Describe your experience collaborating with front-end developers. How do you ensure your designs are implemented accurately, especially considering HTML, CSS, and JavaScript requirements?" (Showcase your technical understanding and collaborative approach). Portfolio Presentation Strategy:

  • Structure Your Narrative: For each project, clearly define the problem, your specific contribution, the user research conducted, the design solutions implemented (wireframes, prototypes), and the measurable impact.

  • Show, Don't Just Tell: Use visuals effectively. Present your wireframes, mockups, and prototypes, explaining the rationale behind key design decisions.

  • Highlight Technical Integration: Be prepared to discuss how your designs translate into front-end code (HTML, CSS, JS). If you have examples of implemented responsive interfaces, showcase them.

  • Quantify Results: Wherever possible, present data, metrics, or user feedback that demonstrates the effectiveness of your designs.

πŸ“ Enhancement Note: Be prepared to articulate your design process in detail and back it up with concrete examples from your portfolio. Emphasize your ability to work collaboratively, manage stakeholder expectations, and deliver solutions that have a measurable impact, especially within a government context.

πŸ“Œ Application Steps

To apply for this Senior UX Designer position:

  • Submit your application through the provided link on the Paylocity recruiting platform.

  • Tailor Your Resume: Highlight your 6+ years of experience in web and mobile application design, specifically mentioning your proficiency in HTML, CSS, Node.js, JavaScript, and JQuery. Quantify achievements where possible.

  • Prepare Your Portfolio: Ensure your portfolio clearly demonstrates your end-to-end UX process, including user research, wireframing, prototyping, and ideally, examples of responsive front-end implementation. Be ready to present and discuss 3-5 key projects.

  • Research Interclypse: Familiarize yourself with Interclypse's mission, values (especially "Doing What is Right" and "Growth Mindset"), and their work in government modernization. Understand their commitment to employee growth.

  • Practice Your Narrative: Rehearse how you will present your portfolio projects, focusing on your problem-solving process, collaboration, and the impact of your work. Prepare to answer strategy and behavioral questions related to UX design and stakeholder management.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates must hold a bachelor's degree in a technical field such as Computer Science or Information Systems. You are required to have at least six years of experience in web and mobile application design, including proficiency in HTML, CSS, and JavaScript.