UX Designer (m/w/d)

📍 Job Overview

Job Title: UX Designer (m/w/d)

Company: creatision GmbH

Location: Balanstraße 14, 81669 München, Bayern, Germany

Job Type: Full-time

Category: User Experience (UX) / Design Operations

Date Posted: April 24, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid (Remote Work/Home Office Equipment offered)

🚀 Role Summary

• Design and conceptualize user-centered solutions for a central digital portal serving up to 4 million users.

• Build and evolve a scalable design system to ensure consistency and quality across digital products.

• Apply established UX methodologies and design principles to create sustainable user experiences.

• Conduct user research, including interviews and usability testing, to gather insights and drive product improvements.

• Collaborate closely with interdisciplinary teams and communicate UX concepts effectively to stakeholders.

📝 Enhancement Note: This role is situated within a digital agency environment focused on enterprise solutions, specifically mentioning CoreMedia and Magnolia platforms. The emphasis on building a "scalable design system" and creating a "central digital portal" with a large user base suggests a significant focus on GTM (Go-To-Market) enablement through user experience, making it relevant to operations professionals seeking roles that impact product adoption and user engagement. The "design operations" aspect is evident in the systematic approach to building and maintaining design assets and principles.

📈 Primary Responsibilities

• Lead the conceptualization and visual design of user interfaces for a significant central digital portal.

• Develop, implement, and maintain a comprehensive and scalable design system, ensuring adherence to brand guidelines and usability standards.

• Translate complex business requirements and user needs into intuitive, user-friendly, and actionable design solutions.

• Plan, execute, and analyze user research initiatives, including user interviews and usability testing sessions, to identify areas for improvement and validate design decisions.

• Create interactive prototypes using Figma to effectively communicate design concepts, test user flows, and gather early feedback from stakeholders and end-users.

• Foster strong collaboration with cross-functional teams, including product managers, developers, and marketing, to ensure seamless integration of UX designs into the product development lifecycle.

• Present and articulate UX strategies, design decisions, and research findings to diverse stakeholder groups, advocating for user-centricity and data-driven design.

• Contribute to the strategic direction of the digital portal's user experience, aligning design efforts with business objectives and market trends.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design leadership and hands-on execution, typical of a mid-level UX Designer. The emphasis on "building and advancing a scalable design system" and "translating complex requirements into intuitive solutions" directly relates to operational efficiency and product standardization, crucial for GTM success. The mention of "user-centered solutions" and "sustainable user experiences" points towards a focus on long-term user adoption and satisfaction, key metrics in operations.

🎓 Skills & Qualifications

Education:

• Successfully completed a degree in UX Design, Interaction Design, Human-Computer Interaction (HCI), or a comparable qualification.

• 📝 Enhancement Note: While a specific degree is mentioned, candidates with equivalent practical experience and a strong portfolio demonstrating mastery of UX principles and methodologies will also be considered.

Experience:

• Proven professional experience in UX design, with a focus on digital portals and enterprise-level solutions.

• Demonstrated experience in building, maintaining, and scaling design systems.

Required Skills:

• Expertise in user research methodologies, including planning, conducting, and analyzing qualitative and quantitative user data.

• Proficiency in usability testing, including test design, moderation, and synthesis of findings for actionable insights.

• Advanced skills in creating interactive prototypes, with a strong preference for Figma.

• Deep understanding of user-centered design principles and best practices.

• Excellent communication and presentation skills, with the ability to articulate complex design concepts and rationale to technical and non-technical audiences.

• Fluent in German (negotiable) and proficient in English.

Preferred Skills:

• Experience working in the healthcare industry is a plus.

• Basic programming knowledge (e.g., HTML, CSS) to better understand technical constraints and possibilities.

• Familiarity with CoreMedia and Magnolia CMS platforms.

• Experience with headless architecture implementations.

📝 Enhancement Note: The required skills emphasize a strong foundation in core UX disciplines and tool proficiency (Figma), which are standard for this level. The "preferred skills" add context about the company's specific technology stack (CoreMedia, Magnolia, headless) and industry focus (healthcare), allowing candidates to tailor their applications. The mention of "structured, independent, and goal-oriented work style" points to the need for self-management and efficiency, critical in operations-focused roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end UX design projects, with a strong emphasis on the design process from discovery to delivery.

• Detailed case studies demonstrating your role in conceptualizing, designing, and iteratively improving digital products, particularly portals or complex platforms.

• Evidence of your experience in building or contributing to design systems, including examples of component libraries, style guides, and their implementation.

• Demonstrations of user research and usability testing, including methodologies used, key findings, and how these insights informed design decisions and led to measurable improvements.

Process Documentation:

• Showcase your ability to document and communicate design processes clearly and effectively.

• Provide examples of how you have translated complex requirements into intuitive user flows and wireframes.

• Demonstrate your approach to iterative design, including how you incorporate feedback and data to refine designs.

📝 Enhancement Note: For a UX Designer role, a portfolio is paramount. The emphasis here is on demonstrating a robust process, especially in areas like design system development and user research, which are operational in nature. The ability to "translate complex requirements" and "incorporate feedback and data" directly aligns with operations' focus on efficiency, continuous improvement, and data-driven decision-making.

💵 Compensation & Benefits

Salary Range: €48,000 - €70,000 per year (estimated)

Benefits:

• Fair pay commensurate with experience and qualifications.

• Flexible Remote Work options with Home Office Equipment provided.

• Opportunities for continuous learning through Trainings & Coachings.

• Modern and ergonomic work equipment, including Apple devices.

• Comprehensive Health Promotion programs, such as a fitness network membership (EGYM Wellpass).

• Sustainable mobility solutions through the JobRad bicycle leasing program.

• A positive and valuable company culture that encourages creativity, co-creation, and mutual appreciation.

Working Hours: Approximately 40 hours per week, with flexibility offered through remote work options.

📝 Enhancement Note: The estimated salary range of €48,000 - €70,000 per year is based on industry benchmarks for a Mid-Level UX Designer in Munich, Germany, considering the company's industry (digital agency) and the provided experience level. This range accounts for the cost of living in Munich and typical compensation for roles requiring specialized design skills and experience with enterprise platforms. The benefits package emphasizes work-life balance, professional development, and employee well-being, which are attractive to operations professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Agency, specializing in Enterprise Solutions, Content Management Systems (CMS), and Headless Architectures.

Company Size: Small to Medium-sized Enterprise (SME) - Estimated based on typical agency structures and the "valuesfest GmbH" brand affiliation. The company has a team of approximately 50-100 employees.

Founded: creatision is a brand of Wertefest GmbH. While the exact founding date for creatision isn't specified, its affiliation with Wertefest GmbH suggests a company with established roots and a commitment to core values.

Team Structure:

• The UX Designer will be part of a multidisciplinary team, likely including other designers, developers (frontend/backend), project managers, and potentially product strategists.

• Reporting structure is not explicitly detailed, but it's common for UX Designers to report to a Head of Design, Design Lead, or a Product Lead within an agency setting.

Methodology:

• Data-Driven Design: Emphasis on using user research, usability testing, and analytics to inform design decisions and optimize user experiences.

• Agile Development Principles: Likely follows agile or hybrid methodologies for project execution, enabling flexibility and iterative development.

• User-Centricity: A core principle guiding all design efforts, ensuring that user needs and behaviors are at the forefront of solution development.

• Focus on Enterprise Solutions: Expertise in platforms like CoreMedia and Magnolia, and a strategic approach to headless architectures, indicates a focus on robust, scalable, and maintainable digital platforms.

Company Website: https://www.creatision.de/ (Inferred from domain_derived)

📝 Enhancement Note: The company culture appears to be a blend of agency dynamism and a focus on delivering robust, enterprise-grade digital solutions. The emphasis on "values" and "appreciation" suggests a supportive environment, while the specialization in CoreMedia, Magnolia, and headless architectures indicates a technically sophisticated and forward-thinking approach. This operational focus on platform strategy and user experience for large-scale deployments is crucial for GTM success.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level UX Designer. This role is positioned for individuals who can independently manage significant design responsibilities, contribute to strategic design initiatives, and mentor junior team members. The scope involves a central digital portal with a large user base, signifying a substantial impact on the company's product offerings and client success.

Reporting Structure: The UX Designer will likely report to a Senior UX Lead, Design Manager, or a Product Owner responsible for the digital portal. This structure allows for guidance on complex projects and alignment with broader business objectives.

Operations Impact: This role directly impacts the success of digital products by enhancing user adoption, satisfaction, and engagement. A well-designed portal leads to improved conversion rates, reduced support costs, and stronger client relationships – all critical operational outcomes. The design system itself is an operational asset, ensuring efficiency and consistency in future product development and marketing efforts.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas such as design systems, user research, accessibility, or specific CMS platforms (CoreMedia, Magnolia).

• Leadership: Progress to a Senior UX Designer or Lead UX Designer role, taking on more complex projects, mentoring junior designers, and contributing to design strategy.

• Cross-functional Advancement: Transition into roles like Product Design Lead, UX Manager, or even Product Management, leveraging a strong understanding of user needs and business goals.

• Technical Skill Development: Enhance understanding of frontend development, headless architectures, and CMS capabilities to further bridge the gap between design and implementation.

📝 Enhancement Note: The career path for a UX Designer in an agency focused on enterprise solutions offers substantial growth. The emphasis on design systems and complex portals positions this role as key to operational efficiency and scalability. The potential for growth into leadership or specialized technical roles is significant, providing clear career progression opportunities aligned with operations' need for skilled professionals.

🌐 Work Environment

Office Type: The primary location is an office in Munich (Balanstraße 14, 81669). However, the company explicitly offers "Remote Work / Homeoffice-Ausstattung," indicating a hybrid work model.

Office Location(s): Munich, Germany. The specific office address suggests a professional business district location, likely with good public transport links.

Workspace Context:

• Collaborative Environment: The hybrid model allows for in-office collaboration days, fostering team cohesion and spontaneous idea exchange, crucial for design sprints and complex problem-solving.

• Tools & Technology: Access to modern, ergonomic work equipment, including Apple devices, supports efficient and comfortable work, essential for design tasks. The mention of Figma as a primary tool indicates a modern digital workspace.

• Team Interaction: Opportunities for direct interaction with interdisciplinary teams (developers, product managers) in person and remotely, facilitating seamless project execution and knowledge sharing.

Work Schedule: The standard working hours are approximately 40 hours per week. The offering of remote work and home office equipment provides significant flexibility, allowing professionals to balance work with personal commitments and optimize their productivity, a key element for operational efficiency.

📝 Enhancement Note: The hybrid work environment, coupled with modern equipment and a focus on collaboration, creates an optimal setting for UX design work. This setup supports both focused design tasks (remotely) and essential team-based ideation and problem-solving (in-office), which are critical for smooth operational workflows and project delivery within a digital agency.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess qualifications and experience alignment.

• Hiring Manager/Team Interview: A discussion focusing on your background, UX philosophy, and experience with design systems and user research. This stage will likely involve behavioral questions related to teamwork and problem-solving.

• Portfolio Presentation & Case Study: A dedicated session where you present 1-2 key projects from your portfolio, detailing your process, design decisions, and the impact of your work. This is where your ability to articulate UX strategy and operational impact will be evaluated.

• Technical/Skills Assessment: Potentially a design exercise or a practical test related to Figma or design system creation, to gauge your hands-on skills.

• Final Interview: May involve meeting with senior leadership or key stakeholders to discuss cultural fit and long-term vision.

Portfolio Review Tips:

• Highlight Process Over Polish: While polished visuals are important, emphasize your design process – how you approach problems, conduct research, iterate, and collaborate.

• Showcase Design System Contributions: If you have experience building or contributing to design systems, make this a prominent feature. Detail the components, guidelines, and impact on efficiency.

• Quantify Impact: Whenever possible, use metrics to demonstrate the impact of your designs (e.g., improved conversion rates, reduced task completion times, increased user satisfaction scores).

• Tailor to the Role: Select case studies that best reflect the requirements of this specific role, such as complex portal design, user research, and design system development.

• Prepare for Figma Demonstration: Be ready to walk through interactive prototypes in Figma, explaining your design choices and user flows.

Challenge Preparation:

• Design System Thinking: Be prepared to discuss how you would approach building or enhancing a design system for a large-scale digital portal.

• User Research Strategy: Think about how you would plan and execute user research for a new feature or a redesign of an existing portal.

• Problem-Solving Scenarios: Anticipate questions about how you handle conflicting stakeholder feedback or challenging design constraints.

• Communication Skills: Practice articulating your design rationale clearly and concisely, especially when explaining technical concepts or design decisions to non-designers.

📝 Enhancement Note: The interview process is structured to assess both design proficiency and operational thinking. The emphasis on portfolio presentation and case studies requires candidates to demonstrate not just creative output but also a structured, data-informed, and efficient design process – hallmarks of operations roles. Preparing to discuss design systems and user research impact is critical.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for wireframing, prototyping, and UI design. Proficiency is essential, including advanced features for component creation, auto-layout, and collaborative design.

• Design Systems Tools: Experience with tools and methodologies for creating, managing, and implementing design systems (e.g., Storybook, Zeroheight, or custom solutions).

• User Research Platforms: Familiarity with tools for conducting user interviews and usability testing (e.g., Lookback, UserTesting.com, Maze, or similar).

Analytics & Reporting:

• Web Analytics Tools: Basic understanding of tools like Google Analytics or Adobe Analytics to interpret user behavior data and inform design decisions.

• Data Visualization Tools: Familiarity with tools or methods for presenting user research findings and design impact data effectively.

CRM & Automation:

Specialized Platforms:

• CoreMedia & Magnolia CMS: Experience with these enterprise content management systems is a significant plus, indicating an understanding of the platforms the agency specializes in.

• Headless Architecture Concepts: Knowledge of headless CMS and API-driven content delivery.

📝 Enhancement Note: The explicit mention of Figma and the emphasis on design systems point to a focus on efficient, scalable design operations. Understanding how to leverage these tools for consistency and speed in product development is a key operational skill. Familiarity with CMS platforms like CoreMedia and Magnolia suggests a need for designers who can work within specific technical frameworks, impacting the operational efficiency of project delivery.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental value, driving all design decisions to ensure optimal user experience and satisfaction.

• Collaboration: A strong emphasis on working together across disciplines (design, development, product) to achieve common goals.

• Innovation & Continuous Improvement: Encouraging new ideas and fostering a culture of constant learning and refinement of processes and products.

• Quality & Craftsmanship: A commitment to delivering high-quality, well-executed digital solutions that meet client needs and user expectations.

• Efficiency & Scalability: A focus on creating sustainable design systems and processes that enable efficient development and future growth.

Collaboration Style:

• Interdisciplinary Synergy: Actively encourages close collaboration between UX designers, developers, product managers, and other stakeholders to ensure holistic product development.

• Open Communication: Values clear, honest, and constructive feedback exchange to foster a learning environment and resolve challenges collaboratively.

• Agile & Iterative: Embraces agile principles, promoting flexibility, adaptability, and iterative design processes that involve regular feedback loops.

• Knowledge Sharing: Promotes a culture where team members share insights, best practices, and learnings to collectively elevate the team's capabilities and operational effectiveness.

📝 Enhancement Note: The company culture emphasizes values that are highly aligned with operational excellence: user-centricity, collaboration, continuous improvement, and quality. The focus on efficiency and scalability in design systems and processes is a direct operational benefit, ensuring that the agency can deliver high-quality solutions consistently and effectively.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating user desires into solutions that also meet business objectives and technical constraints.

• Scaling Design Systems: Ensuring design systems remain manageable, adaptable, and consistently applied as product complexity grows.

• Cross-functional Alignment: Maintaining consistent communication and buy-in from diverse teams and stakeholders with varying priorities.

• Adapting to Evolving Technologies: Keeping pace with advancements in UX design tools, methodologies, and platform technologies (e.g., CoreMedia, headless).

Learning & Development Opportunities:

• Advanced UX Methodologies: Opportunities to explore and implement cutting-edge UX research techniques, service design, and journey mapping.

• Design System Mastery: Deepen expertise in design system architecture, governance, and implementation strategies.

• Platform Specialization: Gain in-depth knowledge of CoreMedia, Magnolia, and headless architecture, becoming a subject matter expert.

• Leadership Skills: Develop skills in mentoring junior designers, leading design projects, and contributing to strategic design planning.

• Industry Exposure: Access to training, workshops, and potentially conferences related to UX design, digital transformation, and enterprise solutions.

📝 Enhancement Note: The challenges presented are typical for a mid-level UX role in a dynamic agency environment, requiring strong problem-solving and adaptive skills. The growth opportunities are clearly defined, offering pathways for specialization and leadership, which aligns with operations' need for continuous skill development and career progression.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a complex digital portal from initial concept to launch, focusing on how you ensure user needs are met while aligning with business objectives." (Preparation: Prepare a case study that clearly outlines your end-to-end design process, highlighting user research, iterative design, and stakeholder communication.)

• "How would you approach building or expanding a design system for a large-scale enterprise solution like the one we're developing? What are the key considerations for scalability and adoption?" (Preparation: Be ready to discuss your philosophy on design systems, including component libraries, style guides, governance, and how to ensure consistent implementation across teams.)

Company & Culture Questions:

• "What interests you about creatision and our work with CoreMedia and Magnolia?" (Preparation: Research the company's website, case studies, and any recent news. Understand their specialization and articulate how your skills align with their mission.)

• "How do you approach collaboration with developers and product managers, especially when there are design disagreements or technical constraints?" (Preparation: Prepare examples that showcase your communication, negotiation, and problem-solving skills in a cross-functional setting.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, follow a clear story arc: the problem, your role, your process, the solutions, the challenges, and the results (quantified if possible).

• Focus on "Why": Explain the rationale behind your design decisions, not just what you designed but why you designed it that way, linking back to user needs and business goals.

• Highlight Design System Contributions: If you have design system work, dedicate specific slides or sections to showcase its components, principles, and impact on efficiency.

• Interactive Demo: Be prepared to present your Figma prototypes interactively, demonstrating key user flows and interactions.

• Conciseness: Be mindful of time and focus on the most impactful aspects of your projects.

Challenge Preparation:

• Design Exercise: If a design challenge is given, approach it methodically: understand the brief, identify key user needs and business goals, sketch out initial ideas, and then refine into a more detailed solution. Be prepared to explain your thought process.

• Stakeholder Communication: Practice articulating your design decisions and rationale clearly and persuasively, as if presenting to a client or a diverse internal team.

📝 Enhancement Note: The interview preparation advice is tailored to the specific requirements of this UX Designer role, emphasizing process, design systems, and the ability to articulate operational impact through design. Candidates should prepare to demonstrate not just creative skills but also strategic thinking and a structured, data-driven approach.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the creatision GmbH Personio careers page.

• Curate Your Portfolio: Select 2-3 of your strongest projects that best showcase your experience in portal design, design systems, and user research. Ensure each project clearly outlines your design process, challenges, solutions, and measurable outcomes.

• Tailor Your Resume: Highlight keywords and experiences directly relevant to this role, such as "UX Design," "Interaction Design," "Figma," "Design Systems," "User Research," "Usability Testing," "CoreMedia," "Magnolia," and "Headless Architecture." Quantify achievements where possible.

• Prepare Your Presentation: Practice delivering a concise and compelling presentation of your chosen portfolio projects, focusing on your process, decision-making, and the operational impact of your designs. Be ready to discuss your approach to design systems and user research.

• Research creatision: Understand their specialization in enterprise solutions, their work with CoreMedia and Magnolia, and their company culture. This will help you tailor your answers and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.