UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Zensar

Location: Pune, Maharashtra, India

Job Type: Full-time

Category: User Experience (UX) Design

Date Posted: May 06, 2026

Experience Level: 5-10 years

Remote Status: Remote OK

🚀 Role Summary

• Drive the end-to-end UX design process, from initial research and conceptualization through wireframing, prototyping, and user validation.

• Leverage expertise in Figma to create intuitive and engaging user interfaces for enterprise-level applications.

• Ensure seamless integration of designs into development through meticulous design handoffs.

• Contribute to the advancement and utilization of enterprise design systems for consistent and scalable user experiences.

• Collaborate effectively with cross-functional and global teams, requiring flexibility for late-evening calls to align with international project timelines.

📝 Enhancement Note: This role is positioned within a global technology services company, implying a need for strong cross-cultural communication and adaptability to diverse project requirements. The emphasis on "enterprise-level applications" and "fintech-based" suggests a focus on complex business solutions rather than consumer-facing apps, requiring a deep understanding of user needs within professional contexts.

📈 Primary Responsibilities

• Conduct comprehensive user research (qualitative and quantitative) to identify user needs, pain points, and behaviors relevant to enterprise fintech applications.

• Develop user personas, journey maps, and information architecture to guide design decisions and ensure user-centricity.

• Create low-fidelity wireframes and high-fidelity interactive prototypes in Figma to visualize user flows and test design concepts.

• Perform usability testing and validation exercises to gather feedback and iterate on designs, ensuring optimal user experience and alignment with business objectives.

• Prepare detailed design specifications and assets for developers, ensuring clear communication and efficient implementation during the design handoff phase.

• Contribute to the evolution and maintenance of Zensar's enterprise design system, ensuring consistency and scalability across product offerings.

• Collaborate closely with product managers, engineers, and stakeholders to translate business requirements into effective UX solutions.

• Stay abreast of the latest UX trends, tools, and best practices, particularly within the fintech and enterprise software domains.

• Participate in late evening calls with global teams to ensure alignment and address any time-sensitive design challenges.

📝 Enhancement Note: Given the mention of "fintech-based, enterprise-level applications," responsibilities will likely involve designing for complex workflows, regulatory compliance considerations, and professional user interfaces that prioritize efficiency and data security. The "end-to-end UX design process" implies ownership from discovery to delivery, requiring strong project management and communication skills.

🎓 Skills & Qualifications

Education: Bachelor's or Master's degree in Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Computer Science, or a related field, or equivalent practical experience.

Experience: 5-10 years of professional experience in UX design, with a proven track record of designing and delivering user-centered digital products.

Required Skills:

• Figma Proficiency: Advanced skills in Figma for wireframing, prototyping, and UI design.

• Design Handoff Expertise: Proven experience in creating clear and comprehensive design documentation for development teams.

• Enterprise Design Systems: Strong working knowledge and practical experience with designing and utilizing enterprise-level design systems.

• End-to-End UX Process: Demonstrated ability to manage the full UX lifecycle, including user research, wireframing, prototyping, and validation.

• Fintech/Enterprise Application Design: Hands-on experience designing complex applications within the fintech or enterprise software sectors.

• Collaboration & Communication: Excellent verbal and written communication skills, with the ability to articulate design decisions effectively to diverse stakeholders.

• Problem-Solving: Strong analytical and problem-solving skills to address complex user experience challenges.

Preferred Skills:

• Experience with user research methodologies (e.g., interviews, surveys, usability testing).

• Familiarity with other design and prototyping tools (e.g., Sketch, Adobe XD, InVision).

• Understanding of front-end development principles (HTML, CSS, JavaScript) to inform design decisions.

• Experience working in an Agile/Scrum development environment.

• Knowledge of accessibility standards (e.g., WCAG).

📝 Enhancement Note: The requirement for 5-10 years of experience suggests this role is mid-to-senior level, expecting the candidate to work independently, mentor junior designers if applicable, and contribute strategically to design system evolution. The emphasis on "late evening calls" implies a need for candidates who can manage their schedules effectively and maintain high performance across different time zones.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 comprehensive case studies demonstrating the end-to-end UX design process for complex enterprise applications.

• Include detailed examples of user research findings, wireframes, interactive prototypes (ideally linked or video walkthroughs), and usability testing outcomes.

• Highlight specific contributions to the design and implementation of enterprise design systems, including how consistency and scalability were achieved.

• Present clear examples of design handoff processes, including the types of documentation and assets provided to development teams.

Process Documentation:

• Evidence of documented design processes, workflow optimizations, and iterative improvements made throughout project lifecycles.

• Examples of how user feedback and validation results were incorporated into design iterations.

• Demonstrations of best practices in creating and maintaining design system components and guidelines.

• Examples of collaboration with development teams, illustrating effective communication and problem-solving during the implementation phase.

📝 Enhancement Note: For a UX Designer role at an enterprise solutions provider, the portfolio is crucial. It should not just display visual design but also the strategic thinking, research methodologies, and process rigor behind the solutions, especially concerning design systems and complex application design. The ability to articulate ROI or business impact through design decisions will be highly valued.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for experienced UX Designers in Pune, India, with 5-10 years of experience, the estimated annual salary range is ₹1,000,000 to ₹1,800,000. This range can vary based on the candidate's specific skills, portfolio strength, and negotiation.

Benefits:

• Comprehensive health insurance coverage (medical, dental, vision).

• Paid time off (vacation days, sick leave, public holidays).

• Opportunities for professional development, including training programs, workshops, and conference attendance.

• Retirement savings plan contributions.

• Potential for performance-based bonuses and incentives.

• Access to Zensar's global employee resource groups and networking opportunities.

• Flexible working arrangements, including remote work options.

Working Hours: The standard workweek is approximately 40 hours, Monday to Friday. However, flexibility is expected to accommodate collaboration with global teams, which may include attending late evening calls as required by project timelines.

📝 Enhancement Note: The salary estimate is derived from research on UX Designer salaries in Pune, India, considering the specified experience level (5-10 years) and the demand for skills like Figma, enterprise design systems, and fintech. It aligns with typical compensation structures for mid-to-senior level roles in the IT services sector in India. Benefits are standard for a company of Zensar's size and global presence.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology and Services, Consulting. Zensar operates within the digital transformation space, providing technology and business solutions to a global enterprise clientele.

Company Size: Zensar is a large enterprise, with over 10,000 employees globally. This size indicates a structured environment with established processes, opportunities for specialization, and potential for career advancement within various departments.

Founded: Zensar was founded in 1991, giving it a significant history and deep experience in the IT services industry. This longevity suggests stability and a mature approach to client engagement and technology solutions.

Team Structure:

• The UX Design team likely comprises specialists in various UX disciplines, working within broader project teams or dedicated digital transformation units.

• Reporting structures may vary, with designers typically reporting to a UX Lead, Design Manager, or Project Manager, depending on the engagement model.

Methodology:

• Zensar's commitment to "experience-led everything" suggests a strong emphasis on user-centric design methodologies, lean UX principles, and agile development frameworks.

• Data-driven approaches to understanding user behavior and measuring design impact are likely integrated into their processes.

• A focus on conceptualizing, designing, engineering, and managing digital solutions implies a full-service capability, from ideation to implementation and ongoing support.

Company Website: https://www.zensar.com/

📝 Enhancement Note: Zensar's culture emphasizes client focus and innovation, driven by its RPG Group parentage. The "ONE with Client" philosophy and core values (One Zensar, Nurturing, Empowering, Client Focus) suggest a collaborative environment where client success and employee growth are paramount. The company's global presence means exposure to diverse markets and projects.

📈 Career & Growth Analysis

Operations Career Level: This UX Designer role is positioned at a mid-to-senior level, requiring 5-10 years of experience. This implies a significant level of autonomy, the ability to lead design efforts on complex projects, and potentially mentor junior team members. The focus on enterprise design systems and fintech applications suggests a specialization within the UX field.

Reporting Structure: The UX Designer will likely report to a Design Manager or a Senior UX Lead within Zensar's digital services or product engineering divisions. They will work closely with project teams, including Product Managers, Business Analysts, and Development Leads, fostering a collaborative, cross-functional reporting dynamic.

Operations Impact: The UX Designer's impact is critical to Zensar's core business of delivering digital solutions. By creating intuitive, efficient, and engaging user experiences for enterprise clients, the designer directly influences client satisfaction, user adoption rates, operational efficiency improvements for clients, and ultimately, Zensar's reputation and revenue generation through successful project delivery.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like enterprise UX, fintech design, or design system architecture.

• Leadership: Progress to a Senior UX Designer, UX Lead, or Design Manager role, overseeing teams and strategic design initiatives.

• Skill Development: Access Zensar's extensive learning and development resources, including workshops, certifications, and online courses to enhance skills in emerging UX technologies and methodologies.

• Cross-functional Mobility: Opportunities to move into related roles such as Product Management, Service Design, or UX Research leadership.

• Global Exposure: Work on diverse projects for international clients, gaining exposure to different industries and market needs.

📝 Enhancement Note: As a large IT services firm, Zensar offers structured career paths. Growth for a UX Designer often involves moving from individual contributor to team leadership, or specializing in high-demand areas like design systems or complex enterprise UX. The company's global footprint provides ample opportunities for diverse project experience.

🌐 Work Environment

Office Type: Zensar operates with a hybrid work model, allowing for both remote work and on-site collaboration. The Pune office likely features modern co-working spaces designed to foster collaboration and innovation, with dedicated areas for team meetings, brainstorming sessions, and focused individual work.

Office Location(s): The primary office for this role is in Pune, Maharashtra, India. Pune is a major IT and educational hub, offering a vibrant environment with good connectivity and amenities. Specific office addresses can be found on Zensar's official website.

Workspace Context:

• Collaborative Environment: Expect an environment that encourages open communication and teamwork, with cross-functional teams working closely on client projects. This includes regular stand-ups, design reviews, and collaborative problem-solving sessions.

• Technology & Tools: Access to industry-standard design software, collaboration platforms, and potentially specialized enterprise tools relevant to fintech projects. High-speed internet and robust IT support are standard.

• Team Interaction: Opportunities for regular interaction with colleagues within the UX team, as well as with product managers, developers, and other project stakeholders, both locally and globally.

Work Schedule: The standard work schedule is typically 9 AM to 6 PM IST (Indian Standard Time), Monday to Friday. However, due to the global nature of Zensar's client base, there is an expectation of flexibility to attend meetings and collaborate with teams in different time zones, which may occasionally require adjustments to the schedule, including late evening calls.

📝 Enhancement Note: The mention of "late evening calls" for global collaboration is a key aspect of the work environment. Candidates should be prepared for this flexibility, which is common in global IT services companies. The Pune office likely provides a professional and well-equipped workspace for those who choose to work on-site.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and resume, focusing on experience with Figma, enterprise design systems, and relevant project types.

• Portfolio Review & Discussion: You will be asked to present your portfolio, highlighting 2-3 key case studies that demonstrate your end-to-end UX process, problem-solving skills, and impact. Expect in-depth questions about your design decisions, research methodologies, and collaboration experiences.

• Technical/Skills Assessment: This may involve a design exercise or a practical test focusing on Figma skills, wireframing, or problem-solving within a specific scenario relevant to enterprise fintech applications.

• Team/Cultural Fit Interview: Interaction with potential team members and hiring managers to assess your collaboration style, communication skills, and alignment with Zensar's values ("ONE with Client," Nurturing, Empowering, Client Focus).

• Final Interview: A discussion with senior leadership to finalize the offer and discuss role expectations.

Portfolio Review Tips:

• Curate Strategically: Select case studies that best showcase your experience with enterprise design systems, fintech applications, and the full UX lifecycle.

• Tell a Story: For each case study, clearly articulate the problem, your process, your specific contributions, the challenges faced, and the measurable outcomes or lessons learned.

• Highlight Figma & Handoff: Explicitly demonstrate your Figma proficiency and your process for effective design handoffs. Show examples of your design system contributions.

• Quantify Impact: Wherever possible, use data and metrics to illustrate the success of your designs (e.g., improved conversion rates, reduced task completion times, increased user satisfaction).

• Be Prepared for Questions: Anticipate questions about your design rationale, how you handle feedback, and how you collaborate with developers and product managers.

Challenge Preparation:

• Understand Enterprise UX: Familiarize yourself with common challenges and user needs in enterprise software, particularly within the fintech domain.

• Practice Figma Skills: Be ready to demonstrate your proficiency in Figma, including creating wireframes, prototypes, and potentially UI elements under timed conditions.

• Design System Thinking: Prepare to discuss how you approach using, contributing to, or creating design systems for consistency and scalability.

• Communication: Practice articulating your thought process clearly and concisely, as you may need to present your solutions or explain your approach to stakeholders.

📝 Enhancement Note: The interview process emphasizes practical application of skills and strategic thinking. A strong portfolio that clearly demonstrates experience with enterprise design systems and fintech applications, along with the ability to articulate design decisions and process, will be key. The emphasis on late-evening calls suggests that candidates comfortable with global collaboration will be favored.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for wireframing, prototyping, UI design, and collaboration. Advanced proficiency is essential.

• Enterprise Design Systems: Experience working with established design systems (e.g., Material Design, custom-built systems) for consistency and scalability.

• Prototyping Tools: Figma's prototyping capabilities, potentially supplemented by tools like InVision for more advanced interactions or user testing.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Google Analytics, Adobe Analytics, or specialized UX analytics platforms to understand user behavior and measure design impact.

• Heatmap & Session Recording Tools: Tools such as Hotjar or FullStory for qualitative insights into user interactions.

• A/B Testing Tools: Experience with tools like Optimizely or VWO for validating design hypotheses.

CRM & Automation:

• CRM Systems: Understanding how UX design integrates with CRM platforms like Salesforce or Microsoft Dynamics, especially for enterprise applications.

• Project Management Tools: Familiarity with Agile project management tools such as Jira, Asana, or Trello for workflow tracking and team collaboration.

• Collaboration Suites: Proficiency in tools like Microsoft Teams, Slack, and Confluence for communication and documentation.

📝 Enhancement Note: The technology stack highlights a strong focus on modern design workflows. Figma is central, and experience with enterprise design systems is a must. Familiarity with analytics and collaboration tools is expected for effective team integration and data-driven design.

👥 Team Culture & Values

Operations Values:

• Client Focus: A deep commitment to understanding and meeting client needs, ensuring successful project delivery and long-term partnerships. This translates to prioritizing client objectives in design decisions.

• Innovation: Encouraging creative problem-solving and the adoption of new technologies and methodologies to deliver cutting-edge digital solutions.

• Collaboration: Fostering a team-oriented environment where knowledge sharing, constructive feedback, and cross-functional teamwork are paramount.

• Excellence: Striving for high quality in all aspects of work, from user research and design execution to documentation and delivery.

• Integrity: Upholding ethical standards in design practices and business dealings.

Collaboration Style:

• Cross-functional Integration: Designers work seamlessly with product managers, developers, business analysts, and QA testers, participating in all phases of the agile development lifecycle.

• Open Feedback Culture: Encouraging a culture where constructive feedback is welcomed and shared openly during design reviews and team meetings to continuously improve designs and processes.

• Global Teamwork: Adapting to diverse working styles and time zones to collaborate effectively with international teams, ensuring project alignment and smooth communication.

📝 Enhancement Note: Zensar's stated values ("ONE with Client," Nurturing, Empowering, Client Focus) are deeply embedded in its culture. The UX team is expected to embody these values, demonstrating a strong client-centric approach, a willingness to learn and grow, and a collaborative spirit essential for global project success.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Global Collaboration: Effectively managing communication and collaboration across different time zones and cultural nuances with global teams.

• Complex Enterprise Requirements: Designing for intricate business logic, diverse user roles, and potentially legacy systems within enterprise fintech applications.

• Design System Adoption & Evolution: Contributing to and ensuring the consistent application of enterprise design systems across a broad range of products, while also driving their evolution.

• Rapid Technology Changes: Staying current with evolving UX tools, design methodologies, and emerging technologies in the digital transformation and fintech spaces.

Learning & Development Opportunities:

• Advanced UX Training: Access to specialized training programs focusing on areas like enterprise UX strategy, advanced prototyping, user research techniques, and design system management.

• Industry Certifications: Support for obtaining relevant certifications in UX design, Agile methodologies, or specific technology domains.

• Mentorship Programs: Opportunities to be mentored by senior design leaders or to mentor junior designers, fostering leadership and knowledge transfer.

• Exposure to Diverse Projects: Working on a variety of client projects across different industries and geographies, broadening experience and skill sets.

📝 Enhancement Note: The challenges presented are typical for a large IT services firm working with global clients on complex projects. Growth opportunities are structured and focus on both specialization and leadership development, aligning with the company's commitment to employee advancement.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex enterprise application you designed. What were the key user challenges, and how did your UX strategy address them?" (Focus on problem framing, user research, and solution design.)

• "How do you approach using and contributing to an enterprise design system? Provide an example of how you ensured consistency across multiple product features." (Highlight your understanding of design system principles and implementation.)

• "Walk me through your process for a design handoff. What documentation and assets do you provide to developers, and how do you ensure smooth implementation?" (Demonstrate your collaboration with engineering and attention to detail.)

Company & Culture Questions:

• "What interests you about Zensar and our focus on 'experience-led everything'?" (Research the company's mission, values, and recent projects.)

• "How do you align with Zensar's core values, particularly 'Client Focus' and 'Empowering'?" (Prepare examples of how you've embodied these values in past roles.)

Portfolio Presentation Strategy:

• Structure: Organize your portfolio by case study, starting with the problem statement, your role and responsibilities, the process you followed (research, ideation, design, testing), your Figma outputs, and the final outcome/impact.

• Highlight Figma & Handoff: For each relevant case study, specifically point out your Figma work and detail your design handoff process and outputs.

• Quantify Results: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., improved user satisfaction, increased efficiency, reduced error rates).

• Articulate Your Process: Clearly explain your design rationale, the decisions you made, and why. Be prepared to discuss trade-offs and challenges.

• Engage and Listen: Present concisely, leaving ample time for questions, and actively listen to the interviewer's feedback and inquiries.

📝 Enhancement Note: Interview preparation should focus on demonstrating practical UX skills, strategic thinking, and effective collaboration, especially within an enterprise and global context. The portfolio is the primary tool for showcasing these capabilities.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the Zensar careers portal link provided.

• Tailor your Resume: Highlight keywords from the job description such as "Figma," "Enterprise Design Systems," "Fintech," "UX Research," "Wireframing," "Prototyping," and "Design Handoffs." Quantify your achievements with relevant metrics where possible.

• Curate Your Portfolio: Ensure your portfolio showcases 2-3 strong case studies demonstrating your end-to-end UX process for enterprise applications, with specific emphasis on your Figma skills, design system contributions, and design handoff expertise. Include clear examples of your work in the fintech sector if available.

• Prepare for Portfolio Presentation: Practice articulating your design process, rationale, and the impact of your work. Be ready to discuss your experience with global team collaboration and late-evening calls.

• Research Zensar: Understand Zensar's company culture, values, and its "experience-led everything" philosophy to articulate your alignment during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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