UX Designer

📍 Job Overview

Job Title: UX Designer

Company: RWS Group

Location: Remote (United Kingdom)

Job Type: CONTRACTOR

Category: Product Design / UX/UI

Date Posted: 2026-09-21

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead the user experience (UX) design for a groundbreaking AI-native content transformation platform, focusing on a human-centered ecosystem.

• Drive product discovery and UX design best practices within a dedicated innovation team, working closely with product, data, and R&D.

• Translate complex AI and content transformation workflows into elegant, intuitive interactions for enterprise users, ensuring trust and confidence.

• Prototype, test, and iterate on innovative UX solutions at speed, directly engaging with customers to shape the next-generation platform.

📝 Enhancement Note: This role is positioned as a "founding UX Designer" within a small innovation team, indicating a high degree of autonomy and strategic input. The emphasis on "designing from zero to one" and "AI-native" solutions suggests a focus on pioneering new product development rather than incremental improvements to existing systems. The target audience for the platform (enterprise users like marketing and brand managers) implies a need for sophisticated, scalable, and reliable user experiences.

📈 Primary Responsibilities

• Spearhead the discovery and UX design process for a new AI-native content transformation platform, injecting innovative thinking and best practices.

• Define and prototype user experiences from initial concept sketches to detailed UX flows and interactive, clickable prototypes.

• Translate intricate AI functionalities and multi-stage content transformation workflows into simple, intuitive interactions for enterprise users such as marketing managers, brand managers, website managers, and compliance officers.

• Collaborate closely with Product and Data leads to validate hypotheses, conduct rapid user testing sessions, and derive actionable insights from real user data.

• Develop and maintain a lightweight, scalable design system to ensure rapid iteration and a consistent UI language across the platform.

• Act as a champion for simplicity and usability within a technically complex environment that handles high volumes of work while guiding users to their points of maximum value.

• Partner with engineering and R&D teams to ensure the feasibility and scalability of proposed prototypes.

• Develop a deep understanding of user needs and evolving industry challenges to devise novel engagement strategies for the platform.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to UX design, from ideation to implementation support. The emphasis on "designing from zero to one" and "complex systems, not just surfaces" indicates a requirement for strategic thinking and the ability to build foundational design frameworks. The need to "signpost users to where they can add value" within high-volume workflows points to a focus on efficiency and user guidance.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent practical experience and expertise in UX/UI design principles is expected.

Experience: 5+ years of dedicated experience in UX/UI design, specifically for Software-as-a-Service (SaaS) platforms, productivity tools, or data-intensive products that incorporate human-in-the-loop (HITL) elements.

Required Skills:

• Proven expertise in designing for complex systems, going beyond superficial interface design, and demonstrating experience in 'zero to one' product development or startup environments.

• Fluency with industry-standard design and prototyping tools such as Figma, FigJam, Miro, or comparable software.

• Demonstrated ability to build design systems from the ground up, ensuring scalability and consistency.

• Comfort and proven success in working within ambiguous environments, iterating rapidly, and testing hypotheses within a lean product development cycle.

• Strong communication and collaboration skills, with the ability to engage effectively with customers, internal subject matter experts (SMEs), product managers, and engineering teams. Preferred Skills:

• Experience with language technology, artificial intelligence (AI) tools, or enterprise workflow management systems.

• Familiarity with agile development methodologies and a collaborative, iterative product development process.

📝 Enhancement Note: The requirement for "5+ years" suggests a mid-to-senior level UX designer. The emphasis on "designing complex systems" and "zero to one" product development is crucial, indicating that candidates with experience in building new products or features from scratch, especially in B2B SaaS or enterprise software, will be highly valued. The bonus experience with AI and language technology directly aligns with the company's strategic direction towards AI-native solutions.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a strong collection of UX/UI design projects, with a particular emphasis on SaaS, productivity tools, or data-heavy enterprise applications.

• Include case studies that detail the "zero to one" design process, from initial problem definition and user research to ideation, prototyping, user testing, and final design solutions.

• Demonstrate experience in designing for complex systems and workflows, illustrating how intricate processes were simplified for end-users.

• Highlight your ability to create and implement design systems from scratch, showcasing consistency, scalability, and efficiency improvements.

• Provide examples of rapid prototyping and user testing methodologies, demonstrating how you iterated based on feedback to refine user experiences. Process Documentation:

• Be prepared to walk through your design process, explaining your approach to user research, ideation, wireframing, prototyping, and user testing.

• Demonstrate how you collaborate with cross-functional teams (Product, Engineering, Data) throughout the design lifecycle.

• Articulate your strategy for building and maintaining design systems and UI consistency.

• Explain how you incorporate AI and automation concepts into user experience design, particularly in enterprise workflow contexts.

📝 Enhancement Note: Given the "founding UX Designer" nature of the role and the focus on a new product, the portfolio should emphasize early-stage product development, innovation, and the ability to build from the ground up. Case studies demonstrating problem-solving in complex, data-rich, or AI-driven environments will be highly advantageous.

💵 Compensation & Benefits

Salary Range: For a fully remote contractor role in the UK with 5-10 years of experience, the estimated daily rate would typically range from £350 to £600, equating to an annual range of approximately £72,800 to £124,800, depending on the specific skills, experience, and negotiation.

Benefits:

• Flexible working hours to accommodate a remote contractor role.

• Opportunity to work on a cutting-edge AI-native product with significant strategic importance.

• Direct impact on shaping a new product's user experience from its inception.

• Collaboration with a small, agile innovation team.

• Potential for long-term engagement based on project needs and performance.

Working Hours: Standard full-time hours are expected, typically around 40 hours per week, with flexibility inherent to a remote contractor position. Specific daily schedules can often be negotiated with the hiring manager.

📝 Enhancement Note: As this is a contractor role, benefits are typically less comprehensive than those for permanent employees. Compensation is usually structured as a daily or hourly rate. The provided salary range is an estimate for the UK market based on the experience level and the nature of a contracting role. It's crucial for candidates to research current market rates for similar contract positions in the UK.

🎯 Team & Company Context

🏢 Company Culture

Industry: RWS Group operates within the Technology, Software, Art & Design, and Data & Analytics sectors, specializing in content transformation technology and language services. They are at the forefront of reimagining content transformation through AI and human-centered design.

Company Size: RWS Group is a large global organization with over 7500 end users and a Product & Technology department alone comprising over 500 staff, indicating a robust infrastructure and established processes, yet the innovation team is described as "small," suggesting a dynamic startup-like environment within a larger corporation.

Founded: While the founding date of RWS Group is not explicitly stated in the provided text, the company's description suggests a long-standing presence and evolution in the content transformation and language services market.

Team Structure:

• The UX Designer will be embedded within a "small innovation team" of approximately 6 individuals, including product and data leads.

• This team operates with a high degree of autonomy, working directly with R&D.

• The Product & Technology department itself is large (500+ staff) and global, providing a strong support structure and resources.

• Collaboration is expected to be close-knit within the innovation squad and cross-functional with broader Product & Technology functions like Enterprise Architecture, Data & Analytics, and Application Development. Methodology:

• The innovation team employs a rapid prototyping, testing, and iteration cycle, characteristic of lean startup methodologies.

• Emphasis is placed on customer-centric design and deriving insights from real usage.

• The approach involves a blend of AI-native technologies and human-centered design principles to build trust and confidence.

• Data and analytics play a pivotal role in validating hypotheses and informing design decisions.

Company Website: https://www.rws.com/

📝 Enhancement Note: The company culture appears to be a blend of established corporate structure and agile innovation. The Product & Technology department's size suggests access to resources and established governance, while the "small innovation team" setting offers the agility and impact of a startup. The company's commitment to DEI and core values ("Partner, Pioneer, Progress, Deliver") are key cultural indicators.

📈 Career & Growth Analysis

Operations Career Level: This role represents a foundational, strategic position within a new product initiative, best described as a Senior/Lead UX Designer level. The "founding UX Designer" title implies significant autonomy, ownership, and the opportunity to establish design direction and best practices for a novel product.

Reporting Structure: The UX Designer will report to a lead within the innovation team, likely a Product Manager or Innovation Lead. They will work closely with Product and Data leads within their immediate squad. The broader Product & Technology department provides an overarching organizational structure.

Operations Impact: The UX Designer's impact will be direct and profound, shaping the core user experience of a new, AI-native content transformation platform. Success in this role will directly influence customer adoption, user satisfaction, operational efficiency for clients, and ultimately, the strategic value and shareholder return of RWS Group's new venture.

Growth Opportunities:

• Specialization: Deepen expertise in AI-driven product design, human-AI interaction, and complex enterprise workflow UX.

• Leadership: Potential to grow into a lead UX role for future innovation projects or to build out a dedicated UX function for this new product line.

• Skill Development: Gain hands-on experience with cutting-edge AI technologies and their application in user interfaces, as well as refine skills in rapid prototyping and design system development for new products.

• Strategic Influence: Contribute to the strategic direction of RWS Group's technology roadmap by providing user-centric insights and driving product innovation.

📝 Enhancement Note: The "founding UX Designer" title and the "zero to one" nature of the project suggest significant growth potential, not just in terms of scope but also in establishing design methodologies and potentially leading future design initiatives within RWS Group's innovation efforts.

🌐 Work Environment

Office Type: This is a fully remote role, offering flexibility and the ability to work from any location within the UK.

Office Location(s): While the role is remote, RWS Group has a global presence, suggesting potential for interaction with colleagues in various regions. For UK-based remote workers, there might be a designated primary region or timezone preference, though none are explicitly stated.

Workspace Context:

• The workspace is virtual, requiring strong self-discipline and effective remote collaboration tools.

• Candidates should be comfortable using digital whiteboarding tools (Miro), collaboration platforms (FigJam), and design software (Figma) for synchronous and asynchronous work.

• The environment emphasizes rapid iteration and close teamwork within the innovation squad, despite the physical distance.

Work Schedule: The role is contracted for full-time work (approximately 40 hours per week). While remote, adherence to core working hours for team collaboration and meetings is generally expected, with flexibility for individual task completion. The primary timezone context for the UK is GMT/BST.

📝 Enhancement Note: As a fully remote role, the candidate's ability to manage their own time, maintain productivity, and effectively communicate digitally is paramount. The company's global presence might mean working with teams in different time zones, requiring adaptability.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess relevant experience and design capabilities.

• Portfolio Presentation & Discussion: You will likely present a selection of your most relevant UX/UI design projects, focusing on complex systems and "zero to one" product development. Be prepared to discuss your design process, decision-making, challenges, and outcomes in detail.

• Team/Hiring Manager Interview: A discussion focused on your experience with SaaS, AI-native design, agile methodologies, and your ability to thrive in an ambiguous, fast-paced environment. Behavioral questions assessing collaboration and problem-solving skills will be included.

• Technical/Skills Assessment (Potential): A small design exercise or a deep dive into specific tool proficiency (e.g., Figma, design system creation) might be part of the process.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 projects that best showcase your experience in SaaS, complex systems, and ideally, early-stage product development or innovation. Highlight "zero to one" case studies.

• Detail Your Process: For each project, clearly articulate the problem, your role, the methodologies used (research, ideation, prototyping, testing), your design decisions, and the impact or outcomes. Use visuals effectively to guide the narrative.

• Emphasize AI/Complexity: If you have experience with AI or designing for complex workflows, make this a central theme in your chosen case studies. Explain how you ensured usability and built trust in these contexts.

• Show, Don't Just Tell: Include high-fidelity mockups, interactive prototypes, and clear explanations of your thought process.

• Design System Examples: If applicable, showcase your experience in building or contributing to design systems, demonstrating your understanding of consistency and scalability.

Challenge Preparation:

• Be ready to discuss how you would approach designing for an "AI-native content transformation platform." Consider user personas, key workflows, potential AI integrations, and how to build user trust.

• Prepare to talk about your experience working in ambiguous environments and with rapid iteration cycles. How do you manage uncertainty and prioritize tasks?

• Think about how you would collaborate with product managers, data scientists, and engineers in a remote, agile setting.

📝 Enhancement Note: The emphasis on "founding UX Designer" and "zero to one" development means interviewers will be looking for candidates who can not only execute but also strategize and build foundations. A strong portfolio demonstrating initiative, problem-solving in complex domains, and a deep understanding of user-centered design principles for enterprise software will be critical.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Proficiency in creating interactive prototypes and component-based designs is expected.

• FigJam: Likely used for brainstorming, wireframing, user journey mapping, and collaborative ideation sessions.

• Miro: A powerful tool for visual collaboration, ideal for workshops, user flow mapping, and brainstorming in a remote setting.

Analytics & Reporting:

• While not a direct responsibility, understanding how to interpret user analytics and data insights from tools used by the data team (e.g., Amplitude, Mixpanel, Google Analytics) will be beneficial for informing design decisions. CRM & Automation:

• Familiarity with enterprise workflow concepts and how user interfaces interact with backend automation and AI processes is key. Specific CRM or automation tool experience is not explicitly required but a conceptual understanding of how these systems function and impact user experience is valuable.

• Design System Tools: Experience with tools or processes for managing and scaling design systems (e.g., Storybook, Zeroheight integration with Figma).

📝 Enhancement Note: The technology stack heavily emphasizes collaborative design and prototyping tools. Candidates should be proficient in Figma and comfortable using digital whiteboarding tools like Miro and FigJam for remote collaboration. Understanding the integration of UX design with AI and automation systems is a core requirement.

👥 Team Culture & Values

Operations Values:

• Pioneer: Embrace innovation and a fearless approach to designing new experiences, especially in the nascent field of AI-native content transformation.

• Progress: Aim high in user experience design, focusing on continuous improvement through rapid iteration and user feedback.

• Partner: Collaborate closely with product, data, and R&D teams, putting the user and project goals first to achieve shared success.

• Deliver: Own the outcome of design initiatives, building trust with colleagues and stakeholders through reliable, user-centric solutions.

Collaboration Style:

• Highly collaborative and cross-functional, working within a small, agile innovation squad.

• Emphasis on open communication, rapid feedback loops, and shared ownership of product development.

• Comfortable working in a remote environment, utilizing digital tools to foster connection and productivity.

• A culture of "design thinking" is expected, where user needs are at the forefront of all decisions.

📝 Enhancement Note: The company's core values (Partner, Pioneer, Progress, Deliver) are directly applicable to the UX Designer's role, particularly the "Pioneer" aspect given the nature of the new product. The emphasis on collaboration and user-centricity will define the daily work environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Ambiguity & Rapid Iteration: Operating in a "zero to one" product development environment means dealing with significant ambiguity and the need to iterate very quickly based on limited initial data and evolving hypotheses.

• Designing for AI Trust: Translating complex AI functionalities into user interfaces that build trust, confidence, and transparency for enterprise users is a significant design challenge.

• Balancing Complexity and Simplicity: Creating intuitive user experiences for sophisticated content transformation workflows that handle large volumes of data requires a delicate balance between power and ease of use.

• Remote Collaboration: Effectively collaborating and driving design vision within a distributed team requires strong communication skills and proficiency with remote collaboration tools.

Learning & Development Opportunities:

• AI in UX: Gain deep practical experience in designing user experiences for AI-native products and understanding human-AI interaction principles.

• Product Innovation: Be at the forefront of developing a new product line for a global leader in content transformation.

• Design System Development: Build and scale a design system from its foundational stages, impacting future product consistency and development efficiency.

• Cross-Functional Expertise: Develop a strong understanding of product management, data analytics, and R&D processes within an enterprise technology context.

📝 Enhancement Note: The primary challenge lies in navigating the inherent uncertainties of new product development, especially in cutting-edge areas like AI. The growth opportunities are substantial for a UX professional looking to specialize in innovative technology and product leadership.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing the initial user experience for an AI-native content transformation platform, considering the need to build user trust and handle complex workflows?"

• "Describe a time you had to design a complex system or workflow from scratch. What was your process, and what were the key challenges and outcomes?"

• "How do you incorporate user feedback and data analytics into your design process, especially when iterating rapidly on a new product?" Company & Culture Questions:

• "Based on your understanding of RWS Group and this role, how do you see yourself embodying our values of Partner, Pioneer, Progress, and Deliver?"

• "How do you approach collaboration with product managers, data scientists, and engineers in a remote environment?"

• "What are your thoughts on designing for AI, and what ethical considerations do you think are most important for this type of platform?" Portfolio Presentation Strategy:

• Structure your case studies to clearly articulate the problem, your role, your process (especially user research and iterative testing), your design rationale, and the impact/results.

• For "zero to one" projects, emphasize the initial discovery and ideation phases.

• Be prepared to discuss your experience with Figma, design systems, and complex enterprise software.

• Highlight any experience with AI, language technology, or workflow automation.

📝 Enhancement Note: Interviewers will be looking for a candidate who can demonstrate strategic thinking, a robust design process, strong collaboration skills, and a proactive approach to tackling ambiguity and innovation in the AI space.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the RWS Group careers portal via the provided URL.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating experience with SaaS, complex systems, "zero to one" product development, and ideally, AI or workflow automation. Emphasize your process and impact.

• Resume Optimization: Ensure your resume clearly articulates your 5+ years of relevant UX/UI experience, proficiency in Figma/FigJam/Miro, and any bonus experience with AI or language technology. Quantify achievements where possible.

• Interview Preparation: Practice presenting your portfolio and answering common UX interview questions, focusing on behavioral questions related to ambiguity, collaboration, and problem-solving in innovative environments.

• Company Research: Familiarize yourself with RWS Group's mission, values, and their strategic direction towards AI-native content transformation. Understand their market position and the types of enterprise clients they serve.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.