UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Lennox International

Location: Richardson, Texas, United States

Job Type: Full-Time

Category: User Experience (UX) Design & Product Development

Date Posted: 2026-08-26

Experience Level: 0-2 years

Remote Status: On-site

🚀 Role Summary

• Design and execute comprehensive web and software application experiences that align with business objectives and client needs, focusing on intuitive user journeys.

• Collaborate closely with cross-functional teams, including project managers, business analysts, and developers, to translate complex requirements into innovative product strategies and concepts.

• Facilitate and lead design sprints, synthesizing user research and market trends into actionable insights and design recommendations.

• Develop detailed user personas, journey maps, and workflows to identify key touchpoints, strengths, weaknesses, and opportunities for improvement in user experience.

• Create low and high-fidelity wireframes, prototypes, and storyboards to effectively communicate product functionality and design rationale to stakeholders.

📝 Enhancement Note: While the title is "UX Designer," the responsibilities and required skills indicate a strong emphasis on the end-to-end design process, from initial research and conceptualization through to detailed UI design and stakeholder presentation. This role requires a blend of user advocacy, strategic thinking, and practical design execution within a product development lifecycle. The "0-2 years" experience level suggests a focus on junior to mid-level talent eager to grow within a structured product design environment.

📈 Primary Responsibilities

• Design end-to-end user experiences for web and software applications, ensuring they are intuitive, efficient, and meet both business and user needs.

• Conduct and coordinate usability research, including user interviews, surveys, and testing, to gather insights that inform design decisions.

• Create detailed wireframes, user flows, site maps, and interactive prototypes to visualize and communicate design concepts and functionality.

• Facilitate design thinking workshops and design sprints, guiding teams through problem definition, ideation, and solutioning.

• Develop and present comprehensive personas and user journey maps that articulate target audience characteristics and interaction pathways.

• Collaborate with product managers and engineers to define product requirements, translate them into design specifications, and ensure design integrity throughout development.

• Perform benchmarking studies on UX trends and competitive products to inform long-term product strategy and innovation.

• Iterate on designs based on user feedback, A/B testing results, and stakeholder input to continuously improve user experience.

• Maintain and contribute to design systems and style guides to ensure consistency and scalability of user interfaces across products.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to UX/UI design, requiring the candidate to be proficient in research methodologies, prototyping tools, and design documentation. The emphasis on collaboration with various teams (project managers, analysts, developers) underscores the importance of strong communication and teamwork skills for this role.

🎓 Skills & Qualifications

Education: Bachelor's Degree in Human-Computer Interaction (HCI), UX/UI Design, Graphic Design, Computer Science, or a related field, or an equivalent combination of education and relevant work experience.

Experience: A minimum of 1 year of professional experience in UX/UI design, product design, or a closely related field, with a demonstrated understanding of user-centered design principles.

Required Skills:

• Strong understanding of user experience principles, usability heuristics, and user-centered design methodologies.

• Proficiency in creating wireframes, user flows, storyboards, and site maps to visualize complex information architecture and user journeys.

• Hands-on experience with industry-standard design and prototyping tools such as Adobe XD, Axure, InVision, Figma, or similar.

• Demonstrated ability to conduct and analyze user research, including usability testing, interviews, and surveys.

• Excellent visual design skills with a keen eye for detail, typography, color theory, and layout.

• Strong communication and presentation skills, with the ability to articulate design decisions and rationale clearly to technical and non-technical stakeholders.

• Ability to work collaboratively in a team environment and manage multiple projects simultaneously.

• Foundational knowledge of web and mobile application development processes. Preferred Skills:

• Experience with graphic design software, including Adobe Photoshop and Adobe Illustrator, for asset creation and refinement.

• Familiarity with front-end development technologies (HTML, CSS, JavaScript) to better understand design implementation constraints.

• Experience facilitating design sprints and leading workshops for ideation and problem-solving.

• Knowledge of accessibility standards (WCAG) and best practices for inclusive design.

• Experience with data analysis tools and the ability to translate data insights into design improvements.

• Portfolio showcasing a range of UX/UI design projects with clear explanations of problem, process, and solution.

📝 Enhancement Note: The "0-2 years" experience level, combined with the requirement for a Bachelor's degree and at least 1 year of experience, suggests that candidates with internships, co-op experience, or significant academic projects will be strongly considered. The emphasis on Adobe products, Axure, and InVision points to specific tool proficiency expectations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio demonstrating a strong understanding of the UX design process from research to final design.

• Case studies that clearly articulate the problem statement, user research conducted, design process, key decisions made, and the impact of the final solution.

• Examples of wireframes, user flows, interactive prototypes, and final UI designs, with clear explanations of their purpose and functionality.

• Documentation of user research findings and how they informed design iterations.

• Showcase of problem-solving skills and the ability to translate complex requirements into intuitive user experiences. Process Documentation:

• Evidence of experience in documenting user journeys, workflow diagrams, and information architecture.

• Examples of how user research data and analytics were used to inform design decisions and iterate on solutions.

• Demonstration of collaboration with cross-functional teams, including how design requirements were gathered and communicated.

• Examples of design specifications provided to development teams for implementation.

📝 Enhancement Note: For a junior to mid-level role, the portfolio is critical. It should not only showcase visual design skills but, more importantly, the candidate's thought process and understanding of the UX methodology. Candidates should be prepared to walk through their portfolio and explain their role and contributions in each project.

💵 Compensation & Benefits

Salary Range: $84,800 - $111,300 annually. This range is based on the provided information and reflects typical compensation for UX Designers with 0-2 years of experience in the Richardson, TX market. Factors such as specific skills, interview performance, and geographical cost of living adjustments can influence the final offer.

Benefits:

• Tuition reimbursement program to support continuous learning and professional development.

• Comprehensive medical, dental, and vision insurance plans.

• Prescription drug coverage.

• 401(k) retirement savings plan with company contributions.

• Short-term disability insurance.

• Generous paid leave policies, including 8 weeks of paid birthing leave and 2 weeks of paid bonding leave.

• Life insurance and long-term disability insurance for financial security.

• Paid Time Off (PTO): Up to 12 days per year.

• Well-being Days: 2 paid days for personal well-being.

• Paid Volunteer Day: 1 day to support community initiatives.

• 12 paid holidays.

• 3 floating holidays for additional flexibility.

Working Hours: This is a salaried exempt role, typically expecting around 40 hours per week. While not eligible for overtime, the company offers a comprehensive benefits package and paid time off to support work-life balance.

📝 Enhancement Note: The provided salary range is specific and competitive for the Richardson, TX area for a UX Designer with 0-2 years of experience. The benefits package is robust, covering health, retirement, and significant paid leave, which are attractive elements for candidates. The note about the role being "salaried exempt" and "not eligible for overtime" is standard for such positions and important for candidates to understand.

🎯 Team & Company Context

🏢 Company Culture

Industry: HVAC and Refrigeration, Manufacturing, Climate Control Solutions. Lennox International operates in a critical sector focused on providing essential climate control systems for residential and commercial customers. This industry demands innovation, reliability, and a focus on sustainability.

Company Size: Lennox International is a large, established global company, indicated by its NYSE listing and broad operational footprint. This size suggests a structured environment with established processes, opportunities for diverse career paths, and access to significant resources.

Founded: Founded 130 years ago, Lennox International has a deep legacy and extensive experience in its industry. This history implies a stable company with a strong foundation, a culture that values experience, and a commitment to long-term growth and innovation.

Team Structure:

• The UX Design team likely operates within a larger Product Development or Engineering department, collaborating closely with Product Management, Software Development, and Marketing.

• The team structure may involve specialized roles such as UX Researchers, UI Designers, and UX Writers, with this role focusing on core UX/UI design tasks.

• Reporting lines will likely lead to a UX Design Lead, Manager, or Director, with cross-functional collaboration being a key aspect of daily work. Methodology:

• The company emphasizes a user-centered approach, evident in the "What Drives Success" section highlighting usability research and intuitive solutions.

• Design sprints are explicitly mentioned, indicating an agile and iterative design process.

• A commitment to innovation and sustainable products suggests a forward-thinking approach to product development.

• The culture values teamwork, excellence, and employee growth, suggesting a supportive and collaborative environment for operations and design professionals.

Company Website: www.lennoxinternational.com

📝 Enhancement Note: The company's long history and focus on climate control solutions suggest a stable, established organization. The mention of "winning as a team" and valuing employee contributions points to a collaborative and supportive culture, which is beneficial for UX designers who often work cross-functionally.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an entry-level to junior UX Designer (0-2 years of experience). It is an excellent opportunity for individuals looking to build a foundational career in UX/UI design within a large, established corporation. The role focuses on executing design tasks under general supervision and contributing to product development efforts.

Reporting Structure: The UX Designer will report to a UX Design Lead or Manager. This structure provides mentorship and guidance from experienced professionals, crucial for early-career development. Collaboration will extend to project managers, business analysts, and front-end developers.

Operations Impact: While this is a design role, its impact is significant as UX directly influences product adoption, user satisfaction, and ultimately, customer retention and revenue. By creating intuitive and effective user experiences, this role contributes to the success of Lennox's climate-control solutions in the market.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas of UX, such as user research, interaction design, visual design, or UX strategy.

• Cross-Functional Exposure: Gain experience working with various departments (Product Management, Engineering, Marketing) to understand the broader product development lifecycle.

• Leadership Development: Potential to grow into senior UX designer, lead designer, or management roles within the UX team as experience and capabilities expand.

• Industry Knowledge: Develop specialized knowledge in the HVAC and refrigeration industry, a unique niche that can lead to long-term career opportunities.

• Mentorship: Access to guidance and mentorship from experienced UX professionals within Lennox.

📝 Enhancement Note: The "0-2 years" experience level clearly defines this as an entry point. The growth opportunities focus on skill development and career progression within the UX discipline, with the potential to leverage the company's industry focus for specialized career paths.

🌐 Work Environment

Office Type: This is an on-site role, indicating a traditional office environment where collaboration and in-person interaction are expected. The Richardson, TX location suggests a corporate office setting.

Office Location(s): The primary office is located at 2140 Lake Park Blvd, Richardson, TX 75080. This is a specific corporate address in the Dallas-Fort Worth metroplex, offering access to a major metropolitan area.

Workspace Context:

• The workspace will likely be a standard office setup, potentially with dedicated desk space for designers.

• Access to necessary design software and hardware will be provided.

• Opportunities for in-person collaboration with team members, including designers, developers, and product managers, will be readily available.

• The office environment will support the facilitation of design sprints and workshops.

Work Schedule: The role is full-time, with standard corporate working hours. While specific daily start/end times are not detailed, it is expected to align with typical business operations in the Dallas area, likely around 8 AM to 5 PM CT. The "salaried exempt" status implies a focus on task completion and project delivery rather than strict adherence to hourly schedules.

📝 Enhancement Note: The "On-site" designation is crucial. Candidates must be willing and able to work from the Richardson, TX office regularly. This environment is conducive to the collaborative nature of UX design, allowing for spontaneous discussions and team-building.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely review applications and resumes, focusing on relevant experience, education, and the presence of a portfolio.

• Portfolio Review & Discussion: Candidates will be asked to present their portfolio, discussing their design process, problem-solving approach, and the impact of their work. This is a critical stage for UX roles.

• Technical/Skills Assessment: This may involve a design exercise or a take-home challenge to evaluate practical design skills, problem-solving abilities, and understanding of UX principles.

• Behavioral/Cultural Fit Interview: Interviews with team members and hiring managers to assess communication skills, teamwork, cultural alignment with Lennox's values (Integrity, Respect & Excellence), and motivation.

• Final Interview: Potentially with senior leadership to discuss overall fit and long-term potential.

Portfolio Review Tips:

• Curate Select Projects: Focus on 3-5 of your strongest projects that best represent your skills and the requirements of this role.

• Tell a Story: For each project, clearly articulate the problem you were solving, your role, the process you followed (research, ideation, design, testing), the challenges you faced, and the outcome/impact.

• Showcase Process: Emphasize your thought process. Include wireframes, user flows, research findings, and iterations to demonstrate how you arrived at your final design solutions.

• Quantify Impact: Whenever possible, include metrics or data that demonstrate the success of your designs (e.g., increased conversion rates, reduced error rates, improved user satisfaction).

• Tailor to Lennox: If possible, subtly tailor your presentation or highlight projects that show an understanding of industrial or B2B product design, or complex software solutions.

Challenge Preparation:

• Understand UX Fundamentals: Be prepared to discuss core UX principles, design thinking, and user research methodologies.

• Practice Problem-Solving: Anticipate design challenges that require you to think critically about user needs and business goals.

• Communicate Clearly: Practice articulating your design decisions and rationale concisely and persuasively.

• Review Company Information: Familiarize yourself with Lennox International, its products, and its stated values to demonstrate genuine interest and cultural alignment.

📝 Enhancement Note: The emphasis on portfolio review and potential design challenges is standard for UX roles. Candidates should prepare to articulate their design process in detail, as this is often more important than the final visual output for junior roles.

🛠 Tools & Technology Stack

Primary Tools:

• UX/UI Design Software: Adobe XD, Axure, InVision (or similar wireframing and prototyping tools like Figma, Sketch). Proficiency in at least one is expected.

• Graphic Design Software: Adobe Photoshop, Adobe Illustrator for asset creation and visual refinements.

• Presentation Software: Microsoft PowerPoint for presenting design concepts, research findings, and project proposals to stakeholders.

Analytics & Reporting:

• While not explicitly listed as a primary tool for this role, familiarity with web analytics tools (e.g., Google Analytics) and data visualization tools can be beneficial for understanding user behavior and informing design decisions. CRM & Automation:

• Not directly relevant to the core UX design responsibilities of this role, but understanding how user data is managed within CRM systems (like Salesforce) can provide context for B2B product design.

📝 Enhancement Note: The job description specifically calls out Adobe products (Photoshop, Illustrator, XD) and other tools like Axure and InVision. Candidates should ensure their resumes and portfolios highlight experience with these specific tools.

👥 Team Culture & Values

Operations Values:

• Integrity: Upholding ethical standards in design and professional conduct, ensuring transparency in research and decision-making.

• Respect: Valuing diverse user perspectives and team member contributions, fostering an inclusive design environment.

• Excellence: Striving for high-quality design outcomes, continuously seeking to improve user experiences and product effectiveness.

• Collaboration: Working effectively with cross-functional teams, sharing insights and design rationale openly.

• Innovation: Contributing creative solutions and staying abreast of emerging UX trends to drive product advancement.

Collaboration Style:

• Cross-functional Partnership: Actively engaging with Product Managers, Business Analysts, and Front-End Developers to ensure seamless integration of design into the development lifecycle.

• Iterative Feedback: Embracing a culture of constructive feedback, both giving and receiving, to refine designs and processes.

• Knowledge Sharing: Participating in design reviews, sharing best practices, and contributing to the collective knowledge base of the UX team.

• User-Centricity: Championing the user's needs and perspective in all design discussions and decisions.

📝 Enhancement Note: Lennox emphasizes "Integrity, Respect & Excellence." For a UX Designer, this translates to ethical design practices, respecting user privacy and diverse needs, and striving for high-quality, impactful user experiences. The culture values teamwork and continuous improvement.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Requirements: Effectively translating complex business objectives and technical constraints into user-friendly designs.

• Gaining Buy-in for Design Decisions: Articulating design rationale persuasively to stakeholders who may have different priorities or perspectives.

• Adapting to Evolving Technologies: Keeping pace with rapid changes in design tools, methodologies, and user expectations in the digital space.

• Working within an Established Corporate Structure: Navigating established processes and potentially longer development cycles common in larger organizations.

Learning & Development Opportunities:

• Formal Training: Access to tuition reimbursement for relevant courses and certifications in UX/UI design, HCI, or related fields.

• On-the-Job Learning: Gaining practical experience through diverse projects, working alongside seasoned UX professionals and cross-functional teams.

• Industry Conferences & Workshops: Opportunities to attend industry events to learn about the latest trends and network with peers.

• Internal Mentorship: Receiving guidance and career advice from experienced designers and leaders within Lennox.

📝 Enhancement Note: The challenges are typical for a junior designer in a large company, focusing on the balance between user advocacy and business realities, as well as the learning curve of corporate environments. The growth opportunities are substantial, particularly with the tuition reimbursement and structured mentorship.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex product or feature you designed. What was the problem, your process, and the outcome?" (Focus on your role, research, and problem-solving.)

• "How do you balance user needs with business requirements and technical limitations?" (Prepare examples demonstrating compromise and strategic decision-making.)

• "Walk me through a time you received critical feedback on your design. How did you handle it, and what did you learn?" (Highlight adaptability and receptiveness to feedback.)

• "How do you stay updated on the latest UX trends and technologies?" (Showcase continuous learning and industry engagement.) Company & Culture Questions:

• "What interests you about Lennox International and our products?" (Research Lennox's HVAC/refrigeration solutions and market position.)

• "How do your personal values align with Lennox's core values of Integrity, Respect, and Excellence?" (Prepare specific examples demonstrating these values in your work.)

• "Describe your ideal team environment and how you collaborate with others." (Emphasize teamwork, communication, and a user-centric approach.) Portfolio Presentation Strategy:

• Start with the "Why": Clearly state the project's objective and the problem you aimed to solve.

• Show, Don't Just Tell: Use visuals (wireframes, user flows, prototypes) to illustrate your process and design solutions.

• Explain Your Rationale: For every design decision, explain the reasoning behind it, referencing user research or UX principles.

• Highlight Your Contribution: Be clear about your specific role and responsibilities within team projects.

• Discuss Impact: Quantify results or explain the qualitative impact of your design on users and the business.

• Prepare for Questions: Anticipate questions about your process, challenges, and design choices.

📝 Enhancement Note: Interview preparation should heavily focus on the portfolio and the ability to articulate the design process and rationale. Candidates should also research Lennox's industry and values to demonstrate genuine interest and cultural fit.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the Lennox International careers portal.

• Tailor Your Resume: Highlight specific UX/UI design skills, tools (Adobe XD, Axure, InVision, Photoshop, Illustrator), and methodologies (user research, wireframing, prototyping) mentioned in the job description. Quantify achievements where possible.

• Prepare Your Portfolio: Curate a selection of 3-5 strong UX/UI design projects. Ensure each case study clearly outlines the problem, your process, your role, challenges, and outcomes. Be ready to present this digitally or in person.

• Research Lennox International: Understand their business, products (HVAC/refrigeration), market position, and company values (Integrity, Respect & Excellence). This will help tailor your application and interview responses.

• Practice Your Pitch: Rehearse presenting your portfolio and answering common UX interview questions, focusing on articulating your design process and problem-solving abilities.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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