UX Designer

Gravity Global
Full-time
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πŸ“ Job Overview

Job Title: UX Designer

Company: Gravity Global

Location: US (Remote)

Job Type: Full Time

Category: Digital Experience - UX/UI Operations

Date Posted: October 01, 2026

Experience Level: 5-10 years professional experience

πŸš€ Role Summary

  • Lead client-facing User Experience (UX) strategy and discovery engagements to define clear experience strategies and practical design direction for digital products.

  • Translate business objectives, user needs, content requirements, and technical constraints into actionable UX recommendations and high-quality digital outcomes.

  • Drive conversion rate optimization (CRO) initiatives through hypothesis generation, A/B testing, and performance analysis.

  • Collaborate closely with cross-functional teams, including project management, strategy, content, SEO, visual design, development, and analytics, to ensure cohesive and impactful digital experiences.

  • Actively contribute to the evolution of UX methodologies, tools, and deliverables within a global marketing consultancy.

πŸ“ Enhancement Note: While the job title is "UX Designer," the description explicitly states, "we are not looking for a visual designer, this role will not include any visual design." This indicates a strong emphasis on the strategic and functional aspects of UX, aligning more with UX strategy and operations than pure UI design. The role requires experience in complex B2B environments, suggesting a need for strategic thinking and an understanding of business drivers beyond aesthetics.

πŸ“ˆ Primary Responsibilities

  • UX Strategy and Discovery:

    • Lead client discovery sessions, stakeholder interviews, and requirements gathering to understand business goals and user needs.
    • Conduct audience analysis, user journey mapping, heuristic reviews, competitive analysis, and experience audits.
    • Define information architecture, user flows, functional requirements, sitemaps, and wireframes.
    • Develop and present clear UX recommendations, articulating the rationale behind decisions to clients and internal teams.
    • Ensure UX strategies support conversion goals, accessibility standards, usability best practices, content findability, and overall digital experience strategy.
    • Formulate conversion rate optimization (CRO) recommendations, including variant hypotheses, A/B test design, and results reporting.
  • Client-Facing Delivery:

    • Own UX workstreams from initial discovery through to design handoff, ensuring deliverables are structured, communicated effectively, and aligned with project scope and objectives.
    • Serve as the primary UX point of contact for assigned clients, managing expectations, facilitating workshops, and constructively incorporating feedback.
    • Partner with project managers, strategists, content specialists, SEO experts, visual designers, developers, analysts, and account leads to maintain alignment across all project phases.
    • Proactively identify risks, dependencies, and open decisions, providing practical solutions to keep projects on track.
    • Conduct quality assurance reviews at key project stages to ensure consistency, accessibility, usability, and adherence to the approved UX strategy.
    • Support seamless handoffs to visual design, development, QA, and launch teams by clearly documenting requirements, decisions, flows, and interaction details.
  • Cross-Functional and Global Collaboration:

    • Actively participate in Gravity's global Digital Experience team, fostering knowledge sharing and collaboration across US, UK, and Vietnam teams.
    • Contribute to the development of reusable frameworks, templates, playbooks, and documentation to enhance consistency and efficiency across engagements.
    • Represent the UX/UI perspective in integrated planning, scope development, estimation, new business pitches, and client growth discussions.
  • Innovation and Continuous Improvement:

    • Stay abreast of evolving UX practices, accessibility standards, AI-driven experiences, search behavior, personalization techniques, analytics, and digital platform capabilities.
    • Identify opportunities to enhance Gravity’s UX methodologies, tools, deliverables, and client offerings.
    • Leverage AI and automation tools to increase team capacity for research, synthesis, iteration, documentation, and quality review, while maintaining human oversight and governance.
    • Educate clients on how digital experiences can adapt continuously to changing customer behaviors, technologies, and business priorities.
  • Other Duties:

    • Adhere to Gravity's policies, processes, quality standards, and governance requirements.

    • Maintain accurate project documentation, timekeeping, status updates, and administrative records.

    • Participate in internal meetings, training, knowledge-sharing sessions, recruitment efforts, and agency-wide initiatives.

    • Support other Digital Experience and UX/UI priorities as directed by the Global Head of UX/UI.

πŸ“ Enhancement Note: The responsibilities emphasize a strategic and consultative approach to UX, deeply integrated with business objectives and client management. The focus on "complex B2B spaces" and "conversion rate optimization" suggests that candidates should be prepared to demonstrate how their UX work directly impacts business outcomes and drives measurable growth, rather than solely focusing on user satisfaction.

πŸŽ“ Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related field is often preferred for UX roles. Equivalent practical experience will also be considered.

Experience:

  • Typically, 5+ years of professional experience in UX design, with a strong focus on websites within complex B2B environments.

  • Demonstrated success in leading client-facing UX strategy and delivery for websites, digital platforms, applications, or other intricate digital experiences.

  • Proven experience in leading discovery phases, defining requirements, establishing information architecture, mapping user journeys, creating wireframes, developing prototypes, and managing design handoffs.

  • Experience working within an agency, consultancy, or product organization, adept at managing multiple stakeholders and competing priorities.

  • Strong track record of managing client relationships, facilitating workshops, presenting strategic recommendations, and guiding senior-level decision-making.

  • Experience collaborating effectively with distributed, cross-functional, and international teams. Required Skills:

  • UX Strategy & Design: Strong command of UX strategy, user-centered design principles, information architecture, interaction design, and responsive digital experience best practices.

  • Conversion Rate Optimization (CRO): Solid understanding of CRO principles; ability to provide variant recommendations and manage A/B testing programs.

  • Prototyping & Wireframing: Proficiency with Figma and related tools for wireframing, prototyping, documentation, and collaborative review.

  • Problem Solving: Ability to translate ambiguous business and user problems into structured recommendations, requirements, and deliverables.

  • Communication & Facilitation: Excellent facilitation, presentation, storytelling, writing, and stakeholder management skills.

  • Foundational Knowledge: Working knowledge of accessibility standards (WCAG), usability testing methodologies, analytics-informed UX, SEO principles, content strategy, design systems, and web development considerations.

  • Organization & Time Management: Strong organizational and communication skills, with the ability to manage multiple client engagements and deadlines concurrently.

  • Feedback & Collaboration: Ability to give and receive direct, constructive feedback while fostering trust and maintaining project momentum.

  • Adaptability: Comfort working within tight timelines and managing diverse clients across various industries.

Preferred Skills:

  • Experience with B2B, enterprise-level, or complex multi-market digital experiences.

  • Hands-on experience with usability testing, accessibility audits, CRO implementation, personalization strategies, or website analytics platforms.

  • Familiarity with enterprise CMS platforms such as Sitecore, Adobe Experience Manager, WordPress, or HubSpot.

  • Experience working with design systems, component libraries, modular content models, or composable architectures.

  • Experience applying AI tools to enhance research, synthesis, prototyping, content creation, or experience optimization processes.

  • Relevant UX, accessibility, or research certifications.

πŸ“ Enhancement Note: The emphasis on "websites in complex B2B spaces" and "conversion rate optimization" highlights the need for candidates to demonstrate analytical rigor and a business-oriented approach to UX, rather than just aesthetic design. Proficiency in Figma is explicitly required, and familiarity with enterprise CMS platforms and AI tools is a significant plus.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Case Studies: Showcase 3-5 detailed case studies demonstrating leadership in UX strategy and delivery for complex websites or digital platforms. Each case study should clearly articulate the problem, your role, the process followed, key deliverables (e.g., sitemaps, wireframes, user flows), and quantifiable outcomes.

  • Process Documentation: Include examples of how you've documented UX strategies, information architecture, user journeys, functional requirements, and design decisions. This could include annotated wireframes, detailed flow diagrams, or UX specification documents.

  • Problem-Solving Examples: Highlight instances where you translated ambiguous business requirements or user problems into structured UX solutions. This could be demonstrated through problem statements, initial research findings, and the evolution of your proposed solutions.

  • Client-Facing Delivery Evidence: Provide examples of client presentations, workshop outputs, or feedback received that illustrate your ability to manage client relationships, present recommendations effectively, and guide decision-making.

  • CRO and Analytics Integration: Showcase projects where you've incorporated CRO principles, run A/B tests, or used analytics data to inform UX decisions and demonstrate measurable impact.

Process Documentation:

  • Workflow Design & Optimization: Demonstrate your ability to map and optimize user journeys and information architecture for complex digital ecosystems.

  • Implementation & Handoff: Provide examples of how you create clear documentation and specifications to ensure successful handoff to visual design, development, and QA teams.

  • Measurement & Analysis: Include evidence of how you measure UX effectiveness, report on A/B test results, and use data to iterate on designs.

πŸ“ Enhancement Note: The portfolio should strongly emphasize strategic UX, problem-solving, and measurable business impact, particularly in a B2B context. Evidence of client-facing experience and the ability to manage complex projects from discovery to handoff are critical. The inclusion of CRO and analytics integration within case studies is highly recommended.

πŸ’΅ Compensation & Benefits

Salary Range: Given the "US (Remote)" location, the experience level (5-10 years), and the specialized nature of UX strategy in a global marketing consultancy, a competitive salary range is expected. For a UX Designer with this level of experience in the US market, a typical range could be between $100,000 to $140,000 per year. This estimate is based on industry benchmarks for experienced UX professionals in remote roles within the US, considering the company's global presence and specialization in complex markets.

Benefits:

  • Competitive Reward & Pay: Fair and competitive compensation aligned with local market practices and company policies, recognizing individual contributions and supporting long-term success.

  • Career Growth & Development: Ongoing development through a Continuous Performance Management (CPM) process, including regular feedback, coaching, skill refinement, achievement celebration, and future planning.

  • Professional Development: Investment in continuous training and learning programs to expand expertise and confidence.

  • Collaboration: Opportunity to work within a cross-functional, global team, sharing insights, ideas, and best practices.

  • Work-Life Balance: Flexible working arrangements and ample paid time off to support employee well-being.

  • Community & Recognition: Participation in social and team-building events, recognition for service and milestones, and a "Gravity Gratitude" kudos program.

  • Family Support: Family-friendly policies, including parental leave and access to wellbeing resources.

  • Purpose & Belonging: Commitment to ESG principles, fostering a workplace where positive impact matters, with opportunities to engage in employee resource groups focused on wellbeing, sustainability, and culture.

Working Hours: While not explicitly stated, a full-time role typically implies around 40 hours per week. The mention of "flexible working arrangements" suggests that there may be some flexibility in daily start/end times, allowing for effective collaboration across different time zones and personal needs, as long as project deliverables and client needs are met.

πŸ“ Enhancement Note: The salary range is an estimation based on typical US remote UX Designer compensation for the specified experience level and industry context. Actual compensation will vary based on specific location within the US, candidate qualifications, and Gravity Global's internal compensation structure. The benefits package is comprehensive, with a strong emphasis on professional development, work-life balance, and employee well-being, which are attractive to operations-minded professionals seeking a supportive work environment.

🎯 Team & Company Context

🏒 Company Culture

Industry: Marketing Consultancy, specializing in brands operating in complex markets. Gravity Global leverages strategy, innovation, technology, data, and creativity to drive transformational growth for its clients through brand-and-demand marketing programs.

Company Size: Gravitates towards a rapidly scaling organization with a global footprint, indicated by 14 wholly owned offices and Global Talent Hubs. This implies a dynamic environment with opportunities for significant impact. For operations professionals, this size suggests a need for adaptability, process-orientation, and the ability to influence and build infrastructure as the company grows.

Founded: Information not explicitly provided, but the description points to a company with established expertise and a forward-looking approach to marketing.

Team Structure:

  • Digital Experience - UX and UI Department: This role is situated within the Digital Experience team, focusing specifically on UX and UI.

  • Global Collaboration: The team operates globally, with members in the US, UK, and Vietnam, requiring strong communication and collaboration skills across different regions and time zones.

  • Cross-Functional Integration: The UX Designer will work closely with Project Management, Strategy, Content, SEO, Visual Design, Development, Analytics, and Account Leadership, highlighting a highly integrated and collaborative operational model.

Methodology:

  • Data-Driven Innovation: The company emphasizes strategy, innovation, technology, data, and creativity as core pillars. Operations professionals will find a culture that values analytical insights and evidence-based decision-making.

  • Brand-and-Demand Marketing: The focus is on creating integrated marketing programs that build brand equity while simultaneously driving demand and measurable growth.

  • Agile and Iterative Processes: The mention of "Continuous Performance Management (CPM)" and the need for continuous adaptation in digital experiences suggests an agile and iterative approach to work and development.

Company Website: https://gravityglobal.com

πŸ“ Enhancement Note: Gravity Global positions itself as a leader in a niche but critical area of marketing. For operations roles, this means an environment focused on measurable results, strategic implementation, and leveraging technology and data. The global structure and cross-functional nature of teams are key operational considerations for candidates.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This role is positioned as an experienced UX Designer, likely mid-to-senior level, requiring a significant amount of autonomy and client-facing responsibility. For operations professionals, this translates to a role where strategic input is valued, and the ability to influence process and outcomes is high. It's a contributor role with leadership potential in specific UX workstreams.

Reporting Structure: The role reports within the "Digital Experience - UX and UI" department. The description mentions supporting the "Global Head of UX/UI," indicating a clear reporting line and opportunity to influence broader departmental strategy.

Operations Impact: The UX Designer's impact is directly tied to client success and transformational growth. By creating effective digital experiences, they influence client brand perception, user engagement, lead generation, and conversion rates. This role is crucial in ensuring that client digital platforms are not only user-friendly but also strategic assets that drive business objectives. For operations, this means understanding how UX design translates into tangible business metrics and client satisfaction.

Growth Opportunities:

  • Specialization & Expertise: Deepen expertise in specific areas like CRO, accessibility, AI-driven experiences, or enterprise CMS platforms.

  • Leadership & Mentorship: Potential to lead UX workstreams, mentor junior designers, and contribute to the development of global UX methodologies and playbooks.

  • Client Relationship Management: Develop advanced skills in client consulting, strategic advisory, and managing complex stakeholder relationships at senior levels.

  • Cross-Disciplinary Learning: Gain exposure to broader marketing strategies, SEO, content, development, and analytics, fostering a holistic understanding of digital product development.

  • Global Impact: Contribute to high-profile projects for diverse clients across various industries, expanding professional reach and experience.

πŸ“ Enhancement Note: The growth trajectory for a UX professional in this role is clear: from leading specific project workstreams to potentially influencing departmental strategy and contributing to the agency's intellectual property (frameworks, playbooks). Operations candidates should look for opportunities to build repeatable processes and contribute to the operational efficiency of the UX team.

🌐 Work Environment

Office Type: The role is designated as "US (Remote)," indicating a fully remote work arrangement. This offers flexibility and the opportunity to work from anywhere within the United States.

Office Location(s): While the role is remote, Gravity Global has physical offices in 14 locations across the US, Europe, and APAC, along with Global Talent Hubs. This global presence suggests a company that embraces distributed workforces and values international collaboration.

Workspace Context:

  • Remote Flexibility: The primary workspace is the employee's home office, offering autonomy over their environment.

  • Digital Collaboration Tools: Expect extensive use of digital collaboration platforms (e.g., Figma, Slack, project management tools) to facilitate communication and teamwork across dispersed teams.

  • Cross-Functional Interaction: While remote, there will be frequent interaction with colleagues globally through virtual meetings, collaborative design sessions, and project management platforms.

Work Schedule: Full-time, with an implied 40-hour work week. The "flexible working arrangements" noted in the benefits section suggest that while core hours or team collaboration times might be expected, there's likely flexibility in daily scheduling. This is beneficial for operations professionals who may need to manage personal appointments or prefer to work during specific productive periods, provided it doesn't impede team collaboration or client responsiveness.

πŸ“ Enhancement Note: The remote nature of the role is a significant aspect. Operations professionals will need to be self-motivated, highly organized, and adept at using digital tools to maintain productivity and collaboration. The global distribution of teams means an understanding of different working cultures and time zone management is beneficial.

πŸ“„ Application & Portfolio Review Process

Interview Process: While not explicitly detailed, a typical process for a UX Designer role at a consultancy like Gravity Global might involve:

  1. Initial Screening: A brief call with HR or a recruiter to assess basic qualifications, cultural fit, and salary expectations.

  2. Hiring Manager Interview: A more in-depth discussion with the hiring manager (likely the Global Head of UX/UI or a senior UX lead) focusing on experience, approach to UX strategy, client management skills, and problem-solving abilities.

  3. Portfolio Review & Presentation: A dedicated session where candidates present their portfolio, walking through 1-2 key case studies. This is where they demonstrate their process, strategic thinking, and impact. Expect questions about their specific contributions, challenges faced, and how they navigated them.

  4. Skills-Based Exercise/Challenge: Potentially a take-home assignment or a live design exercise to assess practical skills in wireframing, information architecture, or problem-solving within a given scenario.

  5. Cross-Functional Team Interview: An opportunity to meet with potential collaborators (e.g., a project manager, strategist, or developer) to assess teamwork and communication style.

  6. Final Interview: A concluding conversation, possibly with a senior leader, to confirm fit and discuss final details.

Portfolio Review Tips:

  • Focus on Strategy & Process: For this role, emphasize your strategic thinking, how you approach discovery, and the methodologies you employ to translate business needs into UX solutions. Detail your process for defining information architecture, user journeys, and functional requirements.

  • Quantify Impact: Wherever possible, use metrics to demonstrate the success of your UX work. Highlight achievements related to conversion rates, user engagement, task completion, or client satisfaction. If exact numbers aren't available, describe the expected impact and how it was measured.

  • Showcase B2B Expertise: Select case studies that best represent your experience in complex B2B environments. Explain how you navigated the unique challenges of B2B UX (e.g., diverse user roles, complex workflows, integration with sales processes).

  • Articulate Client Interaction: Be prepared to discuss your experience in client-facing situations, including how you manage expectations, present recommendations, facilitate workshops, and handle feedback.

  • Highlight Collaboration: Describe how you collaborate with other disciplines (strategy, content, development, etc.) and how your UX work integrates with their efforts.

Challenge Preparation:

  • Understand the Brief: If given a take-home challenge, carefully read and understand the problem statement, objectives, and constraints.

  • Structure Your Approach: Outline your process before diving into the solution. Think about discovery, user needs, potential solutions, and how you would validate them.

  • Focus on UX Principles: Demonstrate your understanding of core UX principles, information architecture, and user-centered design.

  • Communicate Your Rationale: Be prepared to clearly explain the "why" behind your design decisions, linking them back to user needs and business goals.

  • Consider Technical & Business Constraints: Show awareness of how technical limitations, SEO, accessibility, and business objectives influence UX decisions.

πŸ“ Enhancement Note: The interview process will likely be rigorous, with a strong emphasis on portfolio demonstration and strategic thinking. Candidates should prepare to articulate their UX process, client management skills, and ability to drive measurable business outcomes, especially in a B2B context.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Figma: Explicitly required for wireframing, prototyping, documentation, and collaborative review. Candidates must be proficient.

  • Prototyping Tools: While Figma is primary, familiarity with other prototyping tools (e.g., Sketch, Adobe XD, InVision) may be beneficial.

  • Wireframing Tools: Proficiency beyond Figma might be expected for specialized tasks or legacy project documentation.

Analytics & Reporting:

  • Web Analytics Platforms: Experience with platforms like Google Analytics, Adobe Analytics, or similar tools to understand user behavior and inform UX decisions.

  • A/B Testing Tools: Familiarity with tools for running and analyzing A/B tests (e.g., Optimizely, VWO, Google Optimize).

  • Data Visualization Tools: Ability to interpret data and potentially create simple visualizations to communicate insights.

CRM & Automation:

  • CMS Platforms: Familiarity with enterprise CMS platforms like Sitecore, Adobe Experience Manager, WordPress, or HubSpot is listed as a desirable skill, indicating potential exposure to these systems.

  • AI Tools: Experience applying AI tools to research, synthesis, prototyping, content, or experience optimization is a desirable, indicating the company's forward-looking approach.

Other Relevant Tools:

  • Project Management Software: Experience with tools like Jira, Asana, Trello, or Monday.com for task management and collaboration.

  • Collaboration Platforms: Proficiency with tools like Slack, Microsoft Teams, or Google Workspace for day-to-day communication.

  • Research & Synthesis Tools: Tools that aid in synthesizing research findings and user feedback.

πŸ“ Enhancement Note: Figma is a non-negotiable requirement. Proficiency in analytics and A/B testing tools is crucial for the CRO aspect of the role. Familiarity with enterprise CMS platforms and AI tools will significantly strengthen a candidate's profile, indicating an ability to work with complex digital ecosystems and leverage emerging technologies.

πŸ‘₯ Team Culture & Values

Operations Values:

  • Client-Centricity & Impact: A core value is delivering exceptional work that makes a significant impact for clients, driving transformational growth. This translates to a focus on measurable results and client success.

  • Data-Driven & Strategic: The company is led by strategy, innovation, technology, data, and creativity. Operations professionals should expect a culture that values analytical insights, evidence-based decision-making, and strategic planning.

  • Collaboration & Knowledge Sharing: Gravity Global emphasizes being a collective of thinkers and innovators who share insights, ideas, and best practices. This promotes a collaborative environment where cross-functional teamwork is essential.

  • Continuous Improvement & Innovation: The company encourages staying current with evolving practices and identifying opportunities to improve methodologies and offerings. This fosters a culture of learning and adaptation.

  • Efficiency & Scalability: As a rapidly scaling organization, there's an implicit value placed on efficiency, process optimization, and building scalable solutions to support growth.

Collaboration Style:

  • Global & Cross-Functional: Expect to collaborate extensively with colleagues across different regions (US, UK, Vietnam) and disciplines (strategy, content, development, analytics, account management). This requires strong remote collaboration skills and cultural awareness.

  • Consultative & Partnership-Oriented: The UX Designer acts as a trusted partner to clients and internal teams. This implies a collaborative approach that involves active listening, clear communication, and joint problem-solving.

  • Feedback-Rich Environment: The company culture encourages giving and receiving direct, constructive feedback, essential for continuous improvement and maintaining high-quality deliverables.

  • Knowledge Exchange: There's an emphasis on sharing knowledge and best practices, likely through internal meetings, workshops, and documentation.

πŸ“ Enhancement Note: The company culture is geared towards high performance, client success, and continuous evolution. Operations roles within this environment will thrive on structured processes, clear communication, and a commitment to data-driven outcomes. The emphasis on global collaboration and feedback is key to understanding team dynamics.

⚑ Challenges & Growth Opportunities

Challenges:

  • Navigating Complex B2B Environments: Understanding and designing for diverse user roles, complex workflows, and enterprise-level requirements in B2B contexts can be challenging.

  • Balancing Stakeholder Needs: Effectively managing competing priorities and expectations from various internal stakeholders (sales, marketing, product) and external clients.

  • Driving Adoption of UX Best Practices: Educating clients and internal teams on the value of UX strategy and ensuring adherence to best practices, especially in organizations less familiar with user-centered design.

  • Remote Collaboration & Communication: Maintaining seamless collaboration, clear communication, and strong team cohesion in a fully remote, globally distributed environment.

  • Keeping Pace with Evolving Technologies: Continuously learning about new UX practices, AI integrations, personalization techniques, and platform capabilities to stay ahead.

Learning & Development Opportunities:

  • Specialized UX Training: Opportunities to deepen expertise in areas such as advanced CRO, accessibility standards, user research methodologies, or specific industry UX challenges.

  • Global Project Experience: Exposure to a wide range of client projects across different industries and geographies, broadening professional perspective and problem-solving capabilities.

  • Mentorship & Knowledge Sharing: Learning from senior UX leaders and contributing to the agency's knowledge base through sharing best practices and case studies.

  • Tool Proficiency Enhancement: Gaining deeper expertise in industry-standard tools like Figma, and potentially exploring new AI-driven UX tools.

  • Strategic Consulting Skills: Developing stronger client-facing skills, including strategic advisory, presentation mastery, and negotiation.

πŸ“ Enhancement Note: The challenges presented highlight the need for strong problem-solving skills, adaptability, and continuous learning. The growth opportunities are substantial, offering a clear path for professional development and increased responsibility within a dynamic global consultancy.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a time you led a UX discovery process for a complex website. What were the key steps, deliverables, and how did you ensure alignment with business goals?" (Focus: Process, client interaction, strategic thinking)

  • "How do you approach translating user needs and business requirements into actionable UX recommendations and wireframes? Can you walk us through an example?" (Focus: Problem-solving, UX methodology, deliverable creation)

  • "Tell us about a project where you implemented conversion rate optimization strategies. What hypotheses did you test, what were the results, and what did you learn?" (Focus: CRO, analytical skills, measurable impact)

  • "How do you ensure accessibility and usability are integrated throughout your UX process, especially in a B2B context?" (Focus: Core UX principles, practical application)

  • "Describe your experience collaborating with cross-functional teams (e.g., developers, content strategists, SEO specialists). How do you ensure UX is integrated effectively?" (Focus: Collaboration, communication, interdisciplinary understanding) Company & Culture Questions:

  • "What interests you about Gravity Global and our specialization in complex markets?" (Focus: Research, alignment with company mission)

  • "How do you approach working in a global, remote team environment? What are your strategies for effective communication and collaboration?" (Focus: Remote work skills, cultural awareness)

  • "How do you stay current with evolving UX practices, AI, and digital platform capabilities?" (Focus: Continuous learning, industry awareness)

  • "Describe your experience working with clients. How do you manage expectations and present strategic recommendations?" (Focus: Client management, presentation skills) Portfolio Presentation Strategy:

  • Select Relevant Case Studies: Choose 2-3 case studies that best showcase your experience in B2B web UX, strategic discovery, CRO, and client-facing delivery.

  • Structure Your Narrative: For each case study, clearly define:

    • The Challenge: What was the client's problem or business objective?
    • Your Role & Responsibilities: What specifically did you do?
    • Your Process: Detail the steps you took (discovery, research, IA, wireframing, prototyping, testing).
    • Key Deliverables: Show examples of your work (annotated wireframes, flow diagrams, etc.).
    • The Solution & Impact: What was the outcome? Use metrics where possible to demonstrate ROI or improvements.
  • Highlight Strategic Thinking: Emphasize the "why" behind your design decisions. Explain how your UX solutions addressed business goals and user needs.

  • Articulate Collaboration: Briefly mention how you worked with other team members or stakeholders.

  • Be Prepared for Deep Dives: Anticipate detailed questions about your process, decisions, and contributions.

πŸ“ Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, a strong understanding of UX processes, client management skills, and the ability to drive measurable business outcomes. Case studies should be well-structured and highlight quantifiable results where possible.

πŸ“Œ Application Steps

To apply for this UX Designer position at Gravity Global:

  • Submit your application through the provided application link on the Gravity Global careers page.

  • Customize Your Resume: Tailor your resume to highlight experience in UX strategy, information architecture, wireframing, prototyping, conversion rate optimization, and client-facing delivery, especially within B2B contexts. Use keywords from the job description.

  • Curate Your Portfolio: Select 2-3 of your strongest case studies that demonstrate your strategic UX process, problem-solving skills, and impact on business objectives. Ensure each case study clearly outlines the challenge, your role, process, deliverables, and quantifiable results.

  • Prepare Your Presentation: Practice walking through your selected portfolio case studies concisely and effectively, focusing on strategic rationale and measurable outcomes. Be ready to answer in-depth questions about your work.

  • Research Gravity Global: Understand the company's mission, values, client base, and specialization in complex markets. Prepare to articulate why you are a good fit for their culture and how your skills align with their strategic approach to marketing.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Requires 5+ years of professional UX experience, specifically with websites in complex B2B environments. Candidates must demonstrate proficiency in UX strategy, wireframing, prototyping, and stakeholder management.