UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Fortive (Accruent)

Location: Brisbane, Queensland, Australia

Job Type: Full time

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-05-06T08:12:23

Experience Level: 2-5 Years Professional Experience

Remote Status: Hybrid

🚀 Role Summary

• Lead the end-to-end user experience design process for Accruent's software solutions, focusing on creating intuitive and accessible interfaces.

• Conduct comprehensive user research, including customer discovery, persona creation, and user journey mapping to deeply understand user needs and behaviors.

• Collaborate closely with cross-functional teams, including Product Management, Engineering, QA, and Marketing, to define product requirements and deliver exceptional user experiences.

• Develop and present design concepts through wireframes, storyboards, user flows, prototypes, and high-fidelity UI designs.

• Champion user-centered design principles and best practices across the organization, advocating for design-centric improvements and refinements.

📝 Enhancement Note: This role is positioned within Accruent, a subsidiary of Fortive, which specializes in solutions for the "built environment." The operations context here revolves around designing software that serves a broad range of industries and customers globally, emphasizing the need for robust, scalable, and user-friendly products that drive efficiency and data-driven decision-making. The "hybrid" work arrangement suggests a balance between in-office collaboration and remote flexibility, typical for roles requiring both creative ideation and focused execution.

📈 Primary Responsibilities

• Plan and execute design projects from initial requirements gathering through to the testing of implemented designs, taking ownership of assigned initiatives.

• Conduct in-depth user research and usability testing to identify and mitigate sub-optimal design patterns and usability issues.

• Design complex user flows and interactions that effectively meet both user needs and business objectives, while minimizing implementation complexity.

• Create detailed wireframes, storyboards, user flows, process flows, and site maps to clearly communicate interaction and design ideas to stakeholders.

• Develop high-fidelity prototypes and polished UI designs that are ready for implementation by engineering teams.

• Actively advocate for user-centric design principles and advocate for the prioritization of design enhancements across the organization.

• Collaborate with Product Managers, Engineers, Analysts, and Marketers to define problems, set goals, and launch new features and services.

• Manage customer-facing projects with demanding timelines, ensuring research and deliverables remain organized and aligned with project goals.

• Stay abreast of the latest UI trends, techniques, and technologies to continuously improve design quality and innovation.

📝 Enhancement Note: The responsibilities emphasize a proactive and ownership-driven approach to UX design. The mention of "customer-facing projects with aggressive timelines" highlights the need for efficient workflow management and strong project planning skills within the design process. The requirement to "advocate across the organization" points to a need for strong communication and influencing skills, crucial for driving design adoption.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Human-Computer Interaction (HCI), Design, Computer Science, or a related field is typically expected for this level of UX design role. Relevant certifications or equivalent practical experience may also be considered.

Experience: A minimum of 2 years of professional experience in UX design, with a proven track record demonstrated through a strong portfolio. Experience in designing new features for established organizations with existing design processes is highly valued.

Required Skills:

• Professional UX Design experience (minimum 2 years).

• Demonstrated expertise in user research methodologies (e.g., user interviews, surveys, usability testing).

• Proficiency in creating wireframes, storyboards, user flows, and site maps.

• Skill in developing high-fidelity prototypes and UI designs.

• Strong understanding and application of user-centered design principles and practices.

• Excellent communication skills, both written and verbal, for effective stakeholder management and visual storytelling.

• Proven ability to collaborate effectively with cross-functional teams (Product, Engineering, QA, Marketing).

Preferred Skills:

• Experience with design software such as Figma, Sketch, Adobe XD, or similar tools.

• Familiarity with accessibility standards (e.g., WCAG).

• Experience designing for SaaS platforms or enterprise software.

• Knowledge of the "built environment" industries (e.g., real estate, facilities management) is a plus.

• Experience with data analysis to inform design decisions.

• A proactive learning mindset, consistently seeking to acquire new knowledge and skills.

📝 Enhancement Note: The "2-5 years" experience level derived from AI suggests a mid-level UX Designer role, requiring both foundational skills and the ability to work independently on projects. The emphasis on "in-house experience researching & designing new features for an organization with an established design process" indicates a preference for candidates who understand and can contribute to mature product development lifecycles, rather than solely agency or freelance backgrounds.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 diverse UX design projects that demonstrate end-to-end design thinking.

• Clearly articulate the problem statement, your role in the project, the design process followed, and the outcomes achieved.

• Highlight user research activities, key insights derived, and how these informed design decisions.

• Include examples of wireframes, user flows, prototypes, and final UI designs.

• Demonstrate your ability to translate user needs and business goals into effective design solutions.

Process Documentation:

• For each portfolio project, provide a concise overview of the design process, including:

  • Discovery & Research: Methods used (user interviews, surveys, competitive analysis) and key findings.
  • Ideation & Design: Wireframing, prototyping, user flow creation, and iterative design stages.
  • Testing & Validation: Usability testing plans, results, and subsequent design refinements.
  • Implementation & Handoff: Collaboration with engineering for UI implementation and ensuring design integrity.

• Document how you've advocated for UX best practices and user-centered design within previous organizations.

📝 Enhancement Note: For a UX Designer role, the portfolio is paramount. It serves as tangible proof of the candidate's ability to execute the responsibilities outlined. The emphasis on process and outcomes is critical, as hiring managers want to understand how the candidate approaches design challenges and the impact of their work, not just the final visual output.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX Designer with 2-5 years of experience in Brisbane, Australia, the estimated salary range is AUD $80,000 - $110,000 per annum. This range considers the cost of living in Brisbane, the company's industry (industrial technology), and the specific skills required for this hybrid role.

Benefits:

• Competitive salary and bonus eligibility.

• Comprehensive benefits package (specifics to be confirmed by the employer).

• Opportunities for professional growth and development, including training and mentorship.

• A creative and collaborative work environment within a global technology innovator.

• The chance to contribute to impactful projects that influence users worldwide and shape the future of Accruent's product offerings.

Working Hours: Standard full-time working hours, typically around 40 hours per week. The hybrid work arrangement offers some flexibility in scheduling, allowing for a balance between in-office collaboration and remote work.

📝 Enhancement Note: The salary estimate is based on recent data for UX Designer roles in major Australian cities like Brisbane, factoring in the experience level (2-5 years) and the "hybrid" work arrangement. The inclusion of "bonus eligibility" is a positive indicator for operations-focused roles that often tie compensation to performance and company success.

🎯 Team & Company Context

🏢 Company Culture

Industry: Industrial Technology / Software Solutions for the Built Environment. Fortive operates across diverse sectors, providing essential technology that enhances safety, efficiency, and intelligence. Accruent specifically focuses on software for managing real estate, physical and digital assets, and integrated technology systems. This industry context means the UX Designer will be designing for complex, real-world applications where reliability and usability are critical.

Company Size: Fortive is a large global corporation with 18,000+ employees. Accruent, as a subsidiary, is also a significant entity with over 1,000 employees and 10,000 customers globally. For a UX Designer, this size implies access to resources, established processes, and opportunities for broader impact, but also a need to navigate a larger organizational structure.

Founded: Fortive was founded in 2016 (as a spin-off from Danaher), and Accruent has a longer history, with its current form evolving over time. The company culture emphasizes a "startup spirit" within a larger corporate framework, promoting innovation and agility.

Team Structure:

• The UX Designer will likely be part of a dedicated Design team within Accruent, potentially reporting to a Design Lead or Manager.

• This team collaborates closely with Product Management, Engineering, QA, and Marketing departments, forming cross-functional "pods" or squads focused on specific product areas or features.

Methodology:

• Data-Driven Design: Decisions are informed by user research, analytics, and customer feedback.

• Agile Development: Work is likely structured around agile sprints, requiring designers to be adaptable and responsive.

• Fortive Business System (FBS): This system provides a framework for operational excellence, continuous improvement, and a data-driven approach to problem-solving, which will influence how design projects are managed and measured.

• User-Centricity: A core tenet, ensuring that user needs and experiences are at the forefront of all design decisions.

Company Website: https://www.fortive.com/ and https://www.accruent.com/

📝 Enhancement Note: The integration of the Fortive Business System (FBS) is a key differentiator. Applicants should be aware of its principles (e.g., Kaizen, Voice of the Customer) as they likely underpin many of the company's operational and product development processes. Understanding how FBS influences design and product strategy will be beneficial.

📈 Career & Growth Analysis

Operations Career Level: This role is for a mid-level UX Designer, typically requiring 2-5 years of experience. It involves taking ownership of projects, contributing significantly to the design process, and advocating for UX best practices. This level signifies a transition from junior contributor to a more independent and influential role within the design team.

Reporting Structure: The UX Designer will likely report to a Design Manager or Lead within Accruent. They will work in close collaboration with Product Managers and Engineering Leads, forming a core product development team.

Operations Impact: The UX Designer's work directly impacts the usability, efficiency, and adoption of Accruent's software solutions. By creating intuitive and effective user experiences, they enable customers to better manage their assets and operations, leading to increased customer satisfaction, reduced support costs, and stronger customer retention—all key operational metrics.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas of UX, such as user research, interaction design, or accessibility.

• Leadership Development: Progress towards a Senior UX Designer role, leading larger projects or mentoring junior designers.

• Cross-Functional Exposure: Gain experience in product strategy, agile methodologies, and enterprise software development through close collaboration with other departments.

• Industry Expertise: Develop specialized knowledge in the "built environment" sector, becoming an expert in user needs within this domain.

• Fortive Ecosystem: Potential opportunities within the broader Fortive network of companies.

📝 Enhancement Note: The "Grow Without Limits" philosophy at Accruent is a strong indicator of the company's commitment to employee development. This suggests that formal training programs, mentorship, and opportunities for taking on new challenges are likely available and encouraged for UX Designers looking to advance their careers.

🌐 Work Environment

Office Type: The role is designated as Hybrid, meaning a blend of in-office and remote work. The Brisbane office is located at Northbank, Level 22, 69 Ann Street, a professional business district location.

Office Location(s): The primary office location is Brisbane, Queensland, Australia. Accruent also has offices in major cities like Austin, London, and Amsterdam, indicating a global presence.

Workspace Context:

• Collaborative Spaces: The office environment is likely designed to foster collaboration, with meeting rooms, common areas, and potentially open-plan workspaces.

• Technology Access: Employees will have access to necessary design tools, software licenses, and IT support.

• Team Interaction: The hybrid model means opportunities for in-person brainstorming, design reviews, and team building, balanced with the flexibility of remote work for focused design tasks.

Work Schedule: Standard full-time hours with flexibility. The hybrid arrangement allows for a balance between structured in-office days for collaboration and remote days for deep work, catering to the needs of design processes that require both intense focus and interactive feedback.

📝 Enhancement Note: The hybrid nature of this role is crucial for UX designers, allowing for focused individual work (e.g., wireframing, prototyping) and essential in-person collaboration for brainstorming, design reviews, and stakeholder alignment. The specific office location in Brisbane's CBD suggests a professional and accessible work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruitment team will review applications and portfolios, assessing basic qualifications and experience.

• Hiring Manager Interview: A discussion with the hiring manager to delve deeper into experience, design philosophy, and fit with the team.

• Portfolio Presentation/Design Challenge: A key stage where candidates present their portfolio, discussing their process and outcomes for selected projects. This may be combined with or followed by a practical design challenge.

• Cross-functional Interviews: Meetings with Product Managers, Engineers, or other team members to assess collaboration skills and technical understanding.

• Final Interview: Potentially with a senior leader or department head to discuss overall fit and strategic alignment.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 projects that best showcase your end-to-end UX process, problem-solving skills, and impact. Tailor your selection to highlight relevant experience for Accruent's software solutions.

• Tell a Story: For each project, clearly articulate the problem, your role, the user research conducted, design decisions made, challenges faced, and the quantifiable outcomes or learnings.

• Show, Don't Just Tell: Use visuals (wireframes, user flows, prototypes, final designs) effectively. Explain why you made certain design choices.

• Highlight Collaboration: Demonstrate how you worked with product managers, engineers, and other stakeholders.

• Be Prepared for Questions: Anticipate questions about your design process, decision-making, and how you handle feedback or conflict.

Challenge Preparation:

• Understand the Context: If a design challenge is given, ensure you understand the problem statement, target users, and business goals.

• Focus on Process: Demonstrate your problem-solving approach, not just the final solution. Think out loud, ask clarifying questions, and explain your rationale.

• Time Management: Allocate your time effectively across research, ideation, design, and presentation.

• Presentation Skills: Practice articulating your ideas clearly and concisely, using visuals to support your points.

📝 Enhancement Note: The portfolio presentation is a critical component for UX roles. Candidates should prepare to walk through their design process methodically, emphasizing user research, iterative design, and measurable impact. The "visual storytelling" skill mentioned in requirements directly translates to how candidates should present their portfolio.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, InVision (or similar industry-standard tools for wireframing, prototyping, and UI design).

• User Research Tools: SurveyMonkey, Typeform, UserTesting.com, Maze, or internal tools for conducting user interviews, surveys, and remote usability testing.

• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack (for cross-functional team communication and workflow management).

Analytics & Reporting:

• Web/Product Analytics: Google Analytics, Mixpanel, Amplitude (to understand user behavior and measure the impact of designs).

• Data Visualization: Tableau, Power BI, or similar (for presenting user data and insights to stakeholders).

CRM & Automation:

• While not a primary focus for UX, familiarity with CRM systems (e.g., Salesforce) and marketing automation platforms can provide context for user journeys and customer lifecycle.

📝 Enhancement Note: Proficiency with design and prototyping tools like Figma is almost certainly expected. Familiarity with user research platforms and project management tools like Jira and Confluence is also crucial for seamless integration into agile development workflows. The mention of "software-powered workflow solutions" and "data-driven intelligence" suggests that understanding how user behavior data informs design is highly valued.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of users, ensuring products are intuitive, accessible, and valuable.

• Collaboration: Fostering a team environment where open communication, feedback, and shared ownership are encouraged across departments.

• Continuous Improvement (Kaizen): Embodying the Fortive Business System's principle of always seeking ways to improve processes, products, and outcomes.

• Data-Driven Decision-Making: Relying on research, analytics, and evidence to inform design strategy and validate solutions.

• Adaptability & Agility: Embracing change and responding effectively to evolving market needs and project requirements.

Collaboration Style:

• Cross-functional Integration: Working closely with Product Managers to define strategy, Engineers to ensure feasibility and quality implementation, and QA for thorough testing.

• Iterative Feedback Loops: Regularly sharing design work for feedback from peers, stakeholders, and users, and incorporating that feedback into subsequent iterations.

• Knowledge Sharing: Actively participating in design critiques, sharing insights, and contributing to a culture of learning and collective growth.

📝 Enhancement Note: The explicit mention of "Grow Without Limits" and the "startup spirit" within Fortive's overarching structure suggests a culture that balances innovation and personal development with structured processes and performance expectations. A candidate who demonstrates initiative, a willingness to learn, and strong collaborative skills will likely thrive.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Objectives: Effectively navigating competing priorities to create designs that are both user-friendly and meet business goals.

• Designing for Complex Domains: Understanding and simplifying intricate workflows within the "built environment" sector for diverse user groups.

• Working with Aggressive Timelines: Maintaining high-quality design standards while meeting demanding project deadlines in a fast-paced environment.

• Advocating for Design: Persuading stakeholders and other departments of the value of user-centered design and design-led changes.

Learning & Development Opportunities:

• Industry Conferences & Workshops: Opportunities to attend UX and design-focused events to stay current with trends and best practices.

• Internal Training & Mentorship: Access to resources and guidance through Fortive's and Accruent's development programs, including potential mentorship from senior designers.

• Skill Expansion: Opportunities to explore new design tools, methodologies, or specialized areas within UX, such as UX research or accessibility.

• Leadership Pathways: Potential to grow into senior or lead design roles, taking on more strategic responsibilities and team leadership.

📝 Enhancement Note: The challenges outlined are typical for UX roles in enterprise software. The growth opportunities, particularly under the "Grow Without Limits" initiative, suggest a strong emphasis on continuous professional development, which is a significant draw for ambitious designers.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX challenge you faced and how you approached it. What was the outcome?" (Focus on your problem-solving methodology, research, and impact.)

• "How do you balance user needs with business requirements and technical constraints?" (Prepare examples demonstrating compromise and negotiation.)

• "How do you advocate for user-centered design within a team or organization that may not fully prioritize it?" (Highlight your communication and influencing skills.)

Company & Culture Questions:

• "What do you know about Fortive and Accruent, and why are you interested in working here?" (Research their mission, products, and culture, especially the "built environment" focus and FBS.)

• "How do you approach collaboration with product managers and engineers?" (Emphasize your communication style and understanding of cross-functional teamwork.)

• "How do you stay up-to-date with the latest UX trends and technologies?" (Showcase your commitment to lifelong learning.)

Portfolio Presentation Strategy:

• Structure: Begin with an overview of your entire portfolio, then dive deep into 2-3 chosen projects.

• Narrative: For each project, tell a compelling story: the problem, your role, the users, your process (research, ideation, design, testing), the solution, and the measured impact or learnings.

• Visuals: Use high-quality visuals (wireframes, mockups, user flows). Explain why specific design choices were made, connecting them back to user needs and business goals.

• Metrics: Wherever possible, quantify the impact of your designs (e.g., increased conversion rates, reduced task completion time, higher user satisfaction scores).

• Conciseness: Be mindful of time. Practice your presentation to ensure it's engaging and within the allocated timeframe.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's portfolio and their ability to articulate their design process. Candidates should prepare to discuss their decision-making rationale, demonstrate their understanding of user research, and highlight how their work has contributed to tangible business outcomes.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the Oracle Cloud portal.

• Portfolio Preparation: Curate a portfolio that clearly showcases 2-3 of your strongest UX design projects, emphasizing your end-to-end process, user research, problem-solving approach, and demonstrable impact. Ensure it aligns with the requirements for designing enterprise software solutions.

• Resume Optimization: Tailor your resume to highlight your 2+ years of professional UX design experience, specific skills (user research, wireframing, prototyping, collaboration), and achievements relevant to the job description. Use keywords such as "UX Design," "User Research," "Usability Testing," "Prototyping," and "Cross-functional Collaboration."

• Interview Practice: Prepare for behavioral and situational questions, focusing on your design process, collaboration skills, and ability to handle challenges. Practice presenting your portfolio walkthrough concisely and effectively, ready to discuss your design decisions and their rationale.

• Company Research: Thoroughly research Fortive and Accruent. Understand their mission, the "built environment" industry, their product suite, and the implications of the Fortive Business System (FBS) on their operations and culture. This will help you tailor your answers and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.