UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Energy Toolbase

Location: Calgary, Alberta, Canada

Job Type: Full-Time

Category: UX/Product Design

Date Posted: June 03, 2026

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

• Drive the end-to-end user experience (UX) strategy and execution for Energy Toolbase's comprehensive SaaS product suite, focusing on complex technical users.

• Spearhead user research initiatives, translating intricate requirements into intuitive, customer-centered designs that align with business objectives and technical constraints.

• Collaborate closely with Product Management and Engineering teams to ensure cohesive, scalable, and accessible user interfaces across multiple platforms.

• Contribute to the evolution of UX standards, patterns, and best practices within a lean, high-impact UX team, fostering a culture of continuous improvement and user advocacy.

📝 Enhancement Note: This role is positioned within a small, "mighty UX team of two," indicating a high degree of autonomy and direct impact for the chosen candidate. The emphasis on "complex, technical users" and specific energy industry software (distributed energy storage and photovoltaic systems) suggests a need for deep domain understanding or a strong ability to rapidly acquire it.

📈 Primary Responsibilities

• Own the complete UX lifecycle for Energy Toolbase's SaaS product suite, from initial discovery and user research through design, validation, and post-launch iteration, ensuring a cohesive and scalable user experience.

• Conduct comprehensive user research, including customer interviews, discovery sessions, and workflow analysis, to gain deep insights into user needs, behaviors, goals, and pain points within the energy technology sector.

• Develop and maintain key UX artifacts such as user journeys, task flows, interaction models, and information architecture to ensure consistency and intuitiveness across the integrated product ecosystem.

• Design clear, usable, and accessible user interfaces for all Energy Toolbase products, prioritizing efficiency, visual clarity, and a strong user-centered approach for both technical and non-technical end-users.

• Plan, execute, and synthesize findings from usability tests and validation activities, leveraging qualitative and quantitative feedback to iterate on designs and optimize user flows.

• Support the evaluation of design improvements by tracking and analyzing key metrics, including product adoption, activation rates, usability scores, and overall customer satisfaction, to demonstrate UX impact.

• Actively contribute to the development and refinement of Energy Toolbase's UX standards, design patterns, and best practices as a key member of the UX team.

📝 Enhancement Note: The responsibilities highlight a full-stack UX role, demanding proficiency across the entire design process from research to validation and ongoing metric analysis. The emphasis on supporting design evaluation with metrics underscores the importance of a data-driven approach to UX design within Energy Toolbase.

🎓 Skills & Qualifications

Education:

Experience:

Required Skills:

• Seasoned UX practitioner with proven end-to-end experience owning UX initiatives across complex, multi-product SaaS platforms.

• Demonstrated self-starter mentality with the ability to work independently, take ownership of UX projects, and drive progress with minimal oversight in a lean environment.

• Strong sense of ownership and accountability, comfortable making sound decisions, prioritizing tasks effectively, and advocating for user needs while balancing product, technical, and business requirements.

• Deep understanding of user-centered and human-centered design principles, with a pragmatic approach to applying them in real-world production environments.

• Proficiency in core SaaS UX patterns, including effective onboarding, intuitive dashboards, streamlined workflows, clear feature discovery, robust permission systems, and multi-role user experiences.

• Expertise in UX design and prototyping tools, with a primary focus on Figma, and familiarity with project management and documentation tools such as Jira, Scribe, Loop, and Notion.

• Ability to collaborate effectively with engineering teams, demonstrating working familiarity with modern technology stacks, including TypeScript, C# and object-oriented programming concepts, MS SQL, REST APIs, and Microsoft Azure-based applications.

• Comfortable designing within and contributing to established design systems, adhering to accessibility standards, and developing reusable interaction patterns across multiple interconnected products.

Preferred Skills:

• Experience within the energy sector, specifically with distributed energy storage or photovoltaic systems.

• Familiarity with conducting advanced user research methodologies beyond standard usability testing.

• Experience contributing to or leading the development of comprehensive design systems.

• Knowledge of accessibility guidelines (e.g., WCAG) and best practices for implementing inclusive design.

📝 Enhancement Note: The requirements emphasize a blend of strong UX fundamentals and practical technical understanding, particularly regarding modern SaaS development stacks. The specific mention of Figma as the primary tool, alongside Jira, Scribe, Loop, and Notion, provides clear guidance on expected technical proficiency. The "5+ years" experience level, coupled with the "lean environment" context, suggests the need for a candidate who can operate with a high degree of autonomy and strategic thinking.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate end-to-end UX ownership across at least one complex, multi-product SaaS platform, showcasing your ability to manage projects from initial concept to post-launch iteration.

• Include detailed case studies that highlight your user research process, from planning and execution to synthesis of findings, and how these insights directly informed design decisions.

• Present examples of information architecture, user flows, and wireframes/prototypes that illustrate your ability to create intuitive and scalable solutions for complex technical domains.

• Showcase your ability to design clear, usable, and accessible interfaces, with a focus on how you balanced usability, efficiency, and visual clarity for specific user groups.

Process Documentation:

• Provide documentation or case studies detailing your workflow for conducting user research, including methodologies used and how findings were translated into actionable design recommendations.

• Showcase examples of your process for creating and maintaining user journeys, task flows, and information architecture, emphasizing how these artifacts contributed to product consistency.

• Illustrate your approach to usability testing and validation, including planning, execution, synthesis, and how you incorporated feedback into iterative design cycles.

• Include examples of how you have contributed to or maintained design systems, focusing on pattern creation, documentation, and ensuring consistency across applications.

📝 Enhancement Note: Given the emphasis on a "self-starter mentality" and "owning UX initiatives," the portfolio should strongly highlight instances where the candidate independently drove UX projects, conducted research, and demonstrated tangible impact. The "complex, technical users" aspect means case studies should clearly articulate how designs addressed specialized user needs and workflows within a technical context, ideally within SaaS.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive health, dental, and vision insurance plans to support employee well-being.

• Opportunities for professional development, including access to conferences, workshops, and training to enhance UX skills and stay current with industry trends.

• Paid time off, including vacation days, personal days, and statutory holidays, to ensure work-life balance.

• Potential for performance-based bonuses or stock options, reflecting company growth and individual contributions.

Working Hours:

• Standard full-time working hours, typically 40 hours per week, with potential for some flexibility based on project needs and team collaboration.

📝 Enhancement Note: The salary range is estimated based on general market data for UX Designers in Calgary, Canada, with experience levels aligning with the 5-10 year requirement. The specific benefits are common offerings for full-time roles in technology companies in Canada and are inferred to support employee well-being and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Energy Software (SaaS)

• Energy Toolbase operates within the rapidly evolving renewable energy technology sector, providing critical software solutions for modeling, controlling, and monitoring distributed energy storage and photovoltaic systems. This industry demands innovation, technical precision, and a deep understanding of complex energy markets and regulations, influencing the company's approach to product development and user experience.

Company Size: Small to Medium-sized Business (SMB) / Startup Environment

• As a key member of a "small, high impact UX team," Energy Toolbase likely fosters a dynamic, collaborative, and fast-paced environment. This size often means individuals have significant ownership over their work, with direct visibility and impact on the product and company strategy. Cross-functional collaboration is paramount, and agility in decision-making and execution is highly valued.

Founded: 2014 (as of LinkedIn data)

Team Structure:

• Operations Team Aspect 1: The UX team is described as "small and mighty," implying a core group of highly skilled individuals working closely together. The reporting structure likely places the UX Designer directly under a Head of Product, Design Lead, or a senior UX professional, with close integration into Product and Engineering pods.

• Operations Team Aspect 2: This role involves close, day-to-day collaboration with Product Managers and Engineering leads, indicating a cross-functional team structure where design, product, and development work in tight alignment to deliver features and products.

• Operations Team Aspect 3: Collaboration extends beyond immediate product teams to include stakeholders across the business, requiring clear communication and the ability to advocate for user needs while aligning with broader business goals.

Methodology:

• Operations Process 1: The company emphasizes "customer-centered experiences" and "end-to-end user research," indicating a strong reliance on data-driven insights and user feedback to inform design and product strategy.

• Operations Process 2: A focus on "cohesive, scalable design solutions" and "intuitive, user-centered experiences" suggests a deliberate approach to workflow planning, aiming for consistency and efficiency across their product suite.

• Operations Process 3: The mention of "intelligent control" and "monitoring of distributed energy storage and photovoltaic systems" points to a technical and analytical approach to product development, with a need for automation and optimization in both the software's functionality and the design processes themselves.

Company Website: https://www.energytoolbase.com/

📝 Enhancement Note: The context of Energy Toolbase operating in the energy tech SaaS space, combined with its startup-like team structure, suggests a highly collaborative, technically adept, and results-oriented work environment. Candidates should be prepared to demonstrate how they can thrive in such a setting and contribute to a company mission-driven by innovation in a critical industry.

📈 Career & Growth Analysis

Operations Career Level: Mid-to-Senior Level UX Designer

Reporting Structure:

Operations Impact:

Growth Opportunities:

• Operations Growth Opportunity 1: As a key member of a small UX team, there's a significant opportunity to grow into a lead UX role, potentially shaping the future direction of the UX function at Energy Toolbase as the company expands. This could involve mentoring junior designers or taking on more strategic product design leadership.

• Operations Growth Opportunity 2: Deepen expertise in UX for complex technical domains, particularly within the renewable energy sector. This role offers a chance to become a specialist in a high-demand, impactful industry, gaining valuable domain knowledge and transferable skills.

• Operations Growth Opportunity 3: Develop leadership and strategic thinking skills by owning UX initiatives from inception to completion, influencing product roadmaps, and contributing to the company's overall growth strategy through user-centered design.

📝 Enhancement Note: The growth opportunities are framed around increasing responsibility, specialization, and strategic influence within the company. The "small team" aspect means faster advancement potential for high performers who can demonstrate significant impact and leadership qualities.

🌐 Work Environment

Office Type: On-site, Collaborative Tech Office

Office Location(s):

Workspace Context:

• Workspace Aspect 1: The environment is designed for close collaboration between UX, Product, and Engineering. Expect regular stand-ups, design reviews, and joint problem-solving sessions, requiring strong interpersonal and communication skills.

• Workspace Aspect 2: Access to standard UX design and prototyping tools (Figma), project management software (Jira), and potentially internal documentation platforms (Loop, Notion) is expected. The company likely supports a robust technology stack to facilitate efficient design and development workflows.

• Workspace Aspect 3: Opportunities for direct interaction with Product Managers, Engineers, and potentially stakeholders from sales, marketing, or customer success will be frequent, allowing for a holistic understanding of the product and its users.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week) are typical. While an on-site role, there may be some flexibility for focused work or occasional remote days, but the primary expectation is presence in the Calgary office for collaborative activities. The fast-paced nature of a growing tech company may sometimes require flexibility to meet project deadlines.

📝 Enhancement Note: The on-site requirement in Calgary emphasizes the value placed on in-person collaboration, team synergy, and the spontaneous interactions that often drive innovation in tech environments. Candidates should be comfortable with this mode of work and prepared to actively participate in team-based activities.

📄 Application & Portfolio Review Process

Interview Process:

• Process Step 1: Initial screening call with HR or a recruiter to assess basic qualifications, cultural fit, and interest in Energy Toolbase. Be prepared to briefly discuss your UX philosophy and interest in the energy tech space.

• Process Step 2: A technical interview, likely with a hiring manager or senior UX team member. This will delve deeper into your experience with SaaS design, user research methodologies, and your proficiency with tools like Figma. Expect questions about how you handle complex technical requirements.

• Process Step 3: A portfolio review session. This is a critical stage where you will present 2-3 detailed case studies, walking through your process, design decisions, and the impact of your work. Be ready to articulate your rationale clearly and answer in-depth questions about your contributions and problem-solving approach.

• Process Step 4: A potential panel interview or final round with key stakeholders, potentially including Product leadership and Engineering leads. This assesses your collaboration style, ability to articulate design strategy, and overall fit with the team and company culture.

Portfolio Review Tips:

• Portfolio Tip 1: Select case studies that best showcase your end-to-end UX process, particularly those involving complex SaaS products or technical users. Clearly define the problem, your role, your process, the solutions you designed, and the outcomes achieved.

• Portfolio Tip 2: For each case study, emphasize your user research findings and how they directly influenced your design decisions. Quantify the impact of your work whenever possible (e.g., "improved task completion time by X%", "increased user satisfaction by Y%", "contributed to Z% product adoption").

• Portfolio Tip 3: Be prepared to discuss your proficiency with Figma in detail, including your approach to design systems, prototyping, and collaboration within the tool. Also, be ready to discuss your familiarity with the tech stack mentioned (TypeScript, C#, SQL, APIs).

• Portfolio Tip 4: Tailor your presentation to Energy Toolbase's context. Show that you understand their industry and user base. Highlight how your skills can address the challenges of designing for technical users in the renewable energy software space.

Challenge Preparation:

• Challenge Preparation 1: Be prepared for a take-home design challenge or an in-interview whiteboarding exercise. This will likely involve a UX problem related to their product domain or a common SaaS challenge. Focus on demonstrating your problem-solving process, user-centered thinking, and ability to articulate your approach.

• Challenge Preparation 2: If given a take-home challenge, manage your time effectively. Clearly document your process, assumptions, and design decisions. For whiteboarding, think out loud, engage with the interviewer, and be open to feedback.

• Challenge Preparation 3: Practice articulating your design rationale concisely and persuasively. Focus on how your proposed solutions align with user needs, business goals, and technical feasibility.

📝 Enhancement Note: The interview process is structured to evaluate a candidate's end-to-end UX capabilities, research skills, design execution, technical understanding, and collaborative fit. The portfolio review is highlighted as a key component, emphasizing the need for well-documented, impact-driven case studies relevant to Energy Toolbase's business.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is the primary UX design and prototyping tool. Proficiency is essential for creating user interfaces, interactive prototypes, and collaborating with design and engineering teams. Expect to demonstrate advanced usage, including component libraries, auto layout, and collaborative features.

• Jira: Commonly used for project management, bug tracking, and workflow management. Familiarity with Jira is important for understanding development sprints, user stories, and tracking design tasks within the engineering workflow.

• Scribe, Loop, Notion: These tools suggest a focus on documentation, knowledge sharing, and potentially internal collaboration or process management. Scribe might be used for generating documentation from software, Loop for internal communication or feedback, and Notion for broader knowledge base management.

Analytics & Reporting:

CRM & Automation:

• No specific CRM or automation tools are mentioned for the UX role, but understanding how UX designs integrate with CRM systems (like Salesforce, if applicable) and automation workflows within a SaaS product is beneficial.

📝 Enhancement Note: The explicit mention of Figma as the primary tool, alongside Jira, Scribe, Loop, and Notion, provides a clear picture of the core software stack. The emphasis on metrics suggests that while direct analytics tool proficiency might not be a primary requirement, the ability to leverage data and work with analytics outputs is crucial.

👥 Team Culture & Values

Operations Values:

• Data-Driven Innovation: A core value likely revolves around using user data and market insights to drive innovation in energy technology software. Operations professionals are expected to be analytical and leverage metrics to support their decisions.

• User-Centricity: A strong commitment to understanding and serving the needs of technical users, ensuring that complex software is intuitive and efficient. This means advocating for users in all design and development processes.

• Collaboration & Ownership: A culture that values teamwork and shared responsibility, but also empowers individuals to take ownership of their projects and drive them to completion. Expect a collaborative environment where ideas are shared freely, and individuals are accountable for outcomes.

• Efficiency & Scalability: Given the nature of software development and the energy industry, there's likely a strong emphasis on building scalable solutions and optimizing processes for efficiency. This applies to both the software itself and the internal workflows.

Collaboration Style:

• Cross-functional Integration: The UX Designer will be deeply integrated into cross-functional teams comprising Product Managers and Engineers. This requires a collaborative approach focused on shared goals and open communication.

• Feedback-Rich Environment: Expect a culture where constructive feedback is regularly exchanged during design reviews, sprint planning, and retrospectives. The ability to give and receive feedback gracefully is essential.

• Agile & Iterative: The team likely operates with agile methodologies, emphasizing iterative development and continuous improvement. Collaboration will be dynamic, adapting to project needs and evolving insights.

📝 Enhancement Note: The values and collaboration style point towards a dynamic, user-focused, and technically proficient team. Candidates should be prepared to demonstrate how they embody these values through their work and collaborative interactions.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complex Technical Users: The primary challenge is translating highly technical requirements and complex workflows into user-friendly interfaces that cater to specialized users. This requires deep empathy and the ability to grasp intricate domain knowledge.

• Balancing User Needs with Technical Constraints: As with any SaaS product, there will be inherent technical limitations and business objectives that need to be balanced with user experience goals. Navigating these trade-offs effectively is key.

• Evolving Industry Landscape: The renewable energy sector is constantly changing. Staying abreast of new technologies, regulations, and user needs within this dynamic field presents an ongoing challenge.

• Contribution to a Small Team: While offering growth, being part of a small UX team means wearing multiple hats and potentially facing situations with limited resources or oversight, requiring strong self-management and problem-solving skills.

Learning & Development Opportunities:

• Deep Domain Expertise: Opportunity to become a subject matter expert in the burgeoning field of energy technology software, a high-demand and impactful area.

• Strategic UX Leadership: Grow into a more senior or lead UX role, influencing product strategy and potentially building out the UX function as the company scales.

• Advanced SaaS Design Skills: Hone skills in designing for complex enterprise SaaS platforms, focusing on scalability, efficiency, and advanced user management features.

• Cross-functional Influence: Develop stronger skills in influencing product roadmaps and collaborating effectively with diverse technical and business teams.

📝 Enhancement Note: The challenges are framed to prepare candidates for the realities of the role, while the growth opportunities highlight the potential for significant professional development and career advancement within Energy Toolbase.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a user experience for a highly technical audience. What were the key challenges, and how did you approach them?" (Focus on your research, simplification strategies, and validation.)

• "How do you balance user needs with technical constraints and business objectives when designing a new feature or product?" (Emphasize your decision-making process, trade-off analysis, and communication skills.)

Company & Culture Questions:

• "What interests you about Energy Toolbase and the renewable energy technology sector?" (Research the company's mission, products, and competitors. Show genuine interest and how your skills align.)

• "Describe your experience working in a lean, fast-paced team environment. How do you prioritize your work and manage your time effectively?" (Highlight your self-starter mentality, ownership, and ability to deliver under pressure.)

Portfolio Presentation Strategy:

• Presentation Strategy 1: Structure your case studies with a clear narrative: Problem -> Your Role -> Process -> Solution -> Outcome. For each step, be specific about your actions and the rationale behind them.

• Presentation Strategy 2: Clearly articulate the key metrics you influenced or tracked, and explain how your design decisions contributed to specific improvements in product adoption, usability, or customer satisfaction. Use visuals effectively during your presentation.

• Presentation Strategy 3: Be prepared to discuss your Figma workflow in detail, including how you use components, build prototypes, and collaborate with engineers. If possible, have a live demo ready for a relevant part of your portfolio.

📝 Enhancement Note: Interview preparation should focus on demonstrating end-to-end UX capabilities, strong communication, a user-centric approach, and an understanding of the technical and business considerations relevant to Energy Toolbase. The portfolio presentation is a critical element, requiring clear articulation of process and impact.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on Energy Toolbase's careers portal.

• Customize your resume: Highlight experience in SaaS design, user research, Figma proficiency, and any experience with complex technical users or the energy sector. Use keywords from the job description.

• Prepare your portfolio: Select 2-3 strong case studies that showcase your end-to-end UX process, research skills, problem-solving abilities, and quantifiable impact. Ensure it's easily navigable and visually appealing.

• Research Energy Toolbase: Understand their product suite, target market, and company mission. Be prepared to discuss why you are a good fit for their specific industry and culture.

• Practice your interview responses: Rehearse answers to common UX interview questions, focusing on demonstrating your strategic thinking, user advocacy, and collaborative skills. Prepare to walk through your portfolio with confidence.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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