Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Modern Health

Location: Remote - US

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: 2026-06-03

Experience Level: Mid-Level (2-4 years)

Remote Status: Fully Remote

🚀 Role Summary

• Drive the complete product design lifecycle, from initial problem framing and user research to detailed wireframing, visual design, prototyping, and final design handoff for impactful mental health features.

• Collaborate intimately with Product Managers to define feature requirements, deeply understand user needs, and co-create innovative solutions that enhance mental well-being journeys.

• Develop user-centered, accessible, and inclusive digital experiences that are informed by member insights, clinical context, and robust data analysis.

• Contribute to and evolve the company's design system to ensure product consistency, scalability, and high-quality user interfaces across all platforms.

📝 Enhancement Note: This role is positioned as a mid-level Product Designer, emphasizing ownership of features from concept to completion. The focus on direct impact on member mental health journeys and close collaboration with product, engineering, and clinical teams signifies a critical role in shaping the user experience of a health tech platform. The requirement for system thinking and design system contribution suggests a need for a designer who can not only create individual features but also contribute to the overall product architecture and design consistency.

📈 Primary Responsibilities

• Own the end-to-end design process for new features and product enhancements, encompassing problem definition, user flows, wireframing, visual design, prototyping, and detailed design specifications.

• Partner closely with Product Managers to thoroughly understand user problems, refine requirements, and collaboratively develop effective design solutions.

• Design user-centric, accessible, and inclusive experiences that are deeply rooted in member needs, validated by user research, and informed by clinical expertise and business objectives.

• Create comprehensive design specifications, including detailed user flows, edge cases, error states, and diverse user pathways, ensuring clarity for engineering implementation.

• Work hand-in-hand with engineers throughout the development lifecycle to guarantee accurate implementation of design intent and to iterate on solutions based on technical feasibility.

• Actively contribute to and maintain the company's design system, ensuring consistency, scalability, and adherence to design standards across the product.

• Participate actively in design critiques, providing constructive feedback to peers and incorporating feedback received to elevate the overall quality of design work.

• Collaborate with and receive mentorship from senior designers on complex strategic projects, offering fresh perspectives while gaining experience in large-scale design initiatives.

• Engage in user research activities, including conducting user interviews, synthesizing qualitative and quantitative insights, and translating findings into actionable design decisions.

• Balance user needs with business objectives and clinical constraints, thoughtfully navigating trade-offs and clearly communicating design decisions and rationale to cross-functional stakeholders.

📝 Enhancement Note: The responsibilities clearly indicate a hands-on design role requiring end-to-end ownership. The emphasis on "user-centered, accessible experiences grounded in member needs and informed by research, data, and clinical context" is crucial for a health tech company. The need to "partner closely with product managers" and "work directly with engineers" highlights the collaborative nature of the role, requiring strong communication and teamwork skills. The mention of contributing to a "design system" and participating in "design critiques" points to an expectation of working within established design frameworks and fostering a team-based approach to design quality.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio and demonstrable experience in product/UX design are prioritized. A degree in Design, Human-Computer Interaction, or a related field is often beneficial but not strictly required if equivalent experience is present.

Experience: 2–4 years of professional experience in product design or UX design, with a preference for candidates who have experience within the health tech industry or similar regulated environments.

Required Skills:

• Interaction Design: Strong proficiency in designing intuitive and effective user flows and interactive elements.

• Visual Design: Excellent visual design skills, with a keen eye for aesthetics, typography, and layout.

• UX Process & Systems Thinking: A solid understanding of user-centered design principles, UX methodologies, and the ability to think holistically about product systems.

• Figma Proficiency: Expert-level skills in using Figma for design, prototyping, and collaboration.

• Prototyping: Ability to create high-fidelity interactive prototypes to effectively communicate design concepts and user flows.

• Adobe Photoshop: Proficiency in photo editing for asset preparation and manipulation.

• Vector Illustration: Experience creating vector-based illustrations, including the ability to work within and extend an existing style, contribute to a shared library, and influence the product's visual language.

• Accessibility Standards: Deep understanding and practical application of web and mobile accessibility standards (e.g., WCAG).

• Mobile & Web Design: Experience designing for native mobile platforms (iOS/Android) and web interfaces.

• User Research: Experience engaging with user research, including conducting interviews, synthesizing insights, and translating them into design decisions.

• Product Strategy Alignment: Ability to connect design work directly to overarching product strategy and company objectives.

Preferred Skills:

• Photography Sourcing: Experience in sourcing imagery with an eye for human, inclusive, and on-brand aesthetics.

• Digital Content Design: Background in digital content design, editorial platforms, or content-heavy products.

• Health Tech/Regulated Product Experience: Prior experience working in health tech or other regulated or sensitive product environments.

• Design System Contribution: Experience actively contributing to or leading the development of design systems.

• AI Tool Exploration: Curiosity and openness to exploring AI tools for ideation, prototyping, and workflow enhancement.

📝 Enhancement Note: The required skills are comprehensive for a mid-level designer. The emphasis on Figma, combined with Photoshop and illustration skills, points to a need for a designer who can handle both UI design and visual asset creation. The explicit mention of accessibility standards and systems thinking highlights the importance of creating robust and inclusive user experiences. The preference for health tech experience is a strong indicator of the industry context. The "Who you are" section provides further insight into soft skills expectations, such as collaboration, empathy, and a growth mindset.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing strong visual design skills and proficiency across the entire product development lifecycle, from initial concept to final execution.

• Demonstrations of robust interaction design capabilities, including clear user flows, intuitive navigation, and engaging micro-interactions.

• Case studies that highlight problem-solving processes, detailing how user needs were identified, design decisions were made, and the impact of the final solution.

• Examples of designing for both native mobile (iOS/Android) and web platforms, illustrating an understanding of platform-specific conventions and constraints.

• Evidence of applying accessibility best practices and universal design principles in your work.

Process Documentation:

• Case studies should clearly articulate the design process followed, including:
  • Discovery & Research: How user problems were identified, research methodologies employed (e.g., user interviews, surveys), and key insights synthesized.
  • Ideation & Wireframing: The process of generating design concepts, creating low-fidelity wireframes, and iterating based on feedback.
  • Visual Design & Prototyping: Development of high-fidelity mockups, creation of interactive prototypes using Figma, and rationale behind visual design choices.
  • Collaboration & Handoff: Examples of working with product managers and engineers, including how design specifications were created and handed off, and how feedback was incorporated during development.
  • Problem Framing: Clear articulation of the problem being solved and how the design directly addresses it.

📝 Enhancement Note: The portfolio requirements are standard for a Product Designer but are framed with a specific emphasis on health tech and user-centric design. The request for "case studies that highlight problem-solving processes" and "demonstrations of robust interaction design capabilities" indicates that the hiring team will look for a structured approach to design and a deep understanding of user experience principles. The emphasis on accessibility and design systems is also a key differentiator for this role.

💵 Compensation & Benefits

Salary Range: The salary range varies by geographic zone within the US:

• Zone 1 (San Francisco Bay Area, NYC Metro): $106,600 - $125,400 USD annually

• Zone 2 (Other CA, Seattle, WA): $106,600 - $125,400 USD annually

• Zone 3 (Other NY, Other WA, DC, Austin TX, CT, IL, MA, NH, NJ, OR, RI, VT): $95,940 - $112,860 USD annually

• Zone 4 (All other TX, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY): $90,610 - $106,590 USD annually

Benefits:

• Comprehensive Health: Medical, Dental, and Vision insurance. Modern Health covers 100% of employee premiums and 75% of dependent premiums.

• Health Savings Account (HSA): Option available with a high deductible health plan.

• Mental Wellness: Access to coaches and therapists via the Modern Health platform, plus company-wide mental health days.

• Time Off: Flexible Paid Time Off (PTO).

• Family Support: Generous parental leave policy and a Family Forming Benefit through Carrot.

• Professional Development: A dedicated Professional Development Stipend.

• Financial Wellness: 401k plan and financial planning services through Origin.

• Equity Program: Eligibility for the company's equity program.

• Additional Perks: Cell Phone Reimbursement, Annual Wellness Stipend, and participation in the "Mod Squad Community" (virtual events, ERGs, team-building).

Working Hours: Standard full-time hours (assumed 40 hours per week). US-based team members outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday, ensuring team alignment and collaboration.

📝 Enhancement Note: The compensation structure is detailed and tiered by location zones, reflecting a common practice for remote roles to adjust pay based on cost of living. The salary ranges provided are specific and actionable for candidates. The benefits package is extensive, with a strong emphasis on mental health and family support, aligning with the company's mission. The inclusion of an equity program and professional development stipends indicates investment in employee growth and long-term commitment. The working hours policy emphasizes collaboration across time zones.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Health / Mental Health Technology. Modern Health operates at the intersection of technology and healthcare, providing a comprehensive mental health benefits platform for employers.

Company Size: Modern Health is a hyper-growth company. While specific numbers fluctuate, the company has experienced rapid scaling, tripling headcount in 2021 and actively expanding its global reach. This suggests a dynamic, fast-paced environment.

Founded: Modern Health was founded with a mission to make mental health a priority for all. The company achieved unicorn status ($1.17 billion valuation) rapidly, highlighting its significant market traction and investor confidence.

Team Structure:

• The design team is a collaborative unit within the broader product organization.

• Designers work in close partnership with Product Managers, Engineers, Researchers, Content Strategists, and the Clinical team, emphasizing cross-functional integration.

• This role involves mentorship from senior designers and active participation in design critiques, indicating a supportive team structure focused on collective growth and quality.

Methodology:

• Data-Driven Design: Decisions are informed by user research, clinical context, and business objectives.

• User-Centered Approach: A strong focus on understanding and meeting member needs is paramount.

• Iterative Development: The culture encourages experimentation, iteration, and continuous improvement.

• Design System Utilization: Emphasis on maintaining consistency and efficiency through a shared design system.

Company Website: https://www.modernhealth.com/

📝 Enhancement Note: The company culture is a significant aspect of Modern Health, as detailed in the job description. The emphasis on "high empathy and high accountability" and "bias towards action" sets a clear expectation for how employees should operate. For a designer, this means being both a supportive team member and a proactive problem-solver. The industry context of health tech is crucial, implying a need for sensitivity, ethical considerations, and an understanding of user privacy and regulatory environments.

📈 Career & Growth Analysis

Operations Career Level: This is a Mid-Level Product Designer role. It is ideal for someone with 2-4 years of experience who is ready to take on more ownership of features and contribute significantly to the product's evolution. The role involves both individual contribution and collaboration, with opportunities for mentorship and learning from senior designers.

Reporting Structure: The Product Designer will report into a Design Lead or Manager. They will work closely with Product Managers and Engineering leads on a day-to-day basis, forming a core product triad for feature development. The role also involves collaboration with user researchers, content strategists, and clinical experts.

Operations Impact: Product Designers at Modern Health have a direct and significant impact on the mental health journeys of millions of users. By designing intuitive, accessible, and effective features, they contribute to improved mental well-being outcomes for employees of client companies. Their work directly influences user engagement, feature adoption, and the overall success of the Modern Health platform in achieving its mission. The ability to connect design work to product strategy and company priorities is a key measure of impact.

Growth Opportunities:

• Skill Development: Opportunities to deepen expertise in interaction design, visual design, accessibility, and user research. Exposure to health tech challenges and regulated product design.

• Design System Contribution: Potential to take on more responsibility within the design system, influencing its growth and standards.

• Ownership & Leadership: Progression towards owning larger, more strategic product areas or features. Potential to mentor junior designers as experience grows.

• Cross-Functional Expertise: Gaining deeper understanding of product management, engineering processes, and clinical workflows within the digital health space.

• Career Path: Potential to advance to Senior Product Designer, Lead Product Designer, or management roles within the design team.

📝 Enhancement Note: The career trajectory for a mid-level designer at a hyper-growth company like Modern Health is typically fast-paced. The emphasis on mentorship and learning from senior designers suggests a structured approach to professional development. The direct impact on user well-being is a significant motivator and differentiator for roles in this sector. Candidates should highlight their desire for growth and their ability to contribute to a mission-driven product.

🌐 Work Environment

Office Type: Modern Health operates as a fully remote workforce. This means employees work from their chosen location within the United States, rather than a traditional office setting.

Office Location(s): While the company is US-based and has historically had a presence in San Francisco, the role is designated as "Remote - US." This implies that candidates can be located anywhere within the United States, provided they can meet the overlapping work hour requirements.

Workspace Context:

• Remote Collaboration: The work environment is inherently remote-first, requiring strong reliance on digital communication and collaboration tools (e.g., Slack, Zoom, Figma).

• Asynchronous & Synchronous Work: While remote, the company emphasizes overlapping hours (at least six hours between 8 am and 5 pm Pacific time) to ensure synchronous collaboration, team cohesion, and efficient problem-solving.

• Focus on Well-being: As a mental health company, the remote work environment likely emphasizes flexibility and support for employee well-being, with initiatives like company-wide mental health days and access to mental health resources.

Work Schedule: Full-time, with a requirement for significant overlap with Pacific Time business hours to facilitate team collaboration. This structure supports both focused individual work (often during off-peak hours for some) and essential team interactions.

📝 Enhancement Note: The "fully remote" nature of the role is a key characteristic. Candidates should be comfortable with remote work tools and practices. The requirement for overlapping hours with Pacific Time is crucial for collaboration and should be a key consideration for applicants based in different time zones. The company's mission likely influences the work environment, promoting a culture of support and well-being.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and portfolios. Candidates with strong portfolios and relevant experience will be invited for an initial conversation.

• Design Challenge/Portfolio Review: This stage typically involves a deep dive into the candidate's portfolio. Candidates may be asked to present specific case studies, detailing their design process, problem-solving approach, and the impact of their work. A take-home design challenge or a live design exercise might also be part of this phase.

• Cross-Functional Interviews: Candidates will likely interview with Product Managers, Engineers, and potentially other designers or stakeholders. These interviews will assess collaboration skills, technical understanding, and cultural fit.

• Hiring Manager Interview: A final interview with the hiring manager to discuss role expectations, career growth, and overall fit within the team and company.

Portfolio Review Tips:

• Curate Effectively: Select 2-4 of your strongest, most relevant projects that showcase your end-to-end design process, problem-solving skills, and visual design capabilities. Prioritize projects that demonstrate impact and user-centricity.

• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed, the challenges you encountered, your design decisions and rationale, and the outcomes or impact. Use visuals (wireframes, mockups, prototypes) to support your narrative.

• Highlight Process: Emphasize your thought process, research methods, and how you arrived at your final solutions. Show, don't just tell, your systems thinking and user empathy.

• Showcase Figma Skills: Be prepared to discuss your Figma workflow, including component usage, prototyping techniques, and collaboration features.

• Address Accessibility & Health Tech: If possible, include examples that demonstrate your understanding of accessibility standards and considerations for designing in sensitive or regulated environments like health tech.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly understand the problem statement, target users, and business goals.

• Focus on Process: For live or take-home challenges, demonstrate a clear, iterative design process. Show how you would approach problem framing, research (even if simulated), ideation, and solutioning.

• Communicate Clearly: Practice articulating your design choices, trade-offs, and rationale concisely and effectively. Be prepared to defend your decisions with user-centered reasoning.

• Time Management: If it's a timed challenge, manage your time wisely to deliver a well-rounded solution rather than getting stuck on minor details.

📝 Enhancement Note: The interview process is typical for product design roles, with a strong emphasis on the portfolio. Candidates should prepare to "own" their portfolio presentations and articulate their design process in detail. The mention of collaborating with clinical teams might mean interviewers will probe for understanding of user sensitivity and ethical considerations in design.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for UI design, wireframing, and prototyping. Proficiency is essential.

• Adobe Photoshop: Used for photo editing and asset manipulation.

• Vector Illustration Software: While not explicitly named, tools like Adobe Illustrator or Figma's vector capabilities are implied for illustration work.

Analytics & Reporting:

CRM & Automation:

Other Potential Tools:

• Prototyping Tools: Beyond Figma, other prototyping tools might be used or considered.

• User Research Tools: Platforms for conducting remote usability testing or surveys (e.g., UserTesting.com, SurveyMonkey, Typeform).

• Project Management Tools: Familiarity with tools like Jira, Asana, or Trello for tracking design tasks and collaborating with engineering.

📝 Enhancement Note: Figma is explicitly listed as the core design tool, indicating a strong focus on this platform. The need for Photoshop and illustration skills suggests a requirement for a designer who can create and refine visual assets beyond basic UI elements. While analytics tools aren't directly required, understanding how design impacts user behavior and metrics is a valuable asset for a Product Designer, especially in a data-informed company.

👥 Team Culture & Values

Operations Values:

• High Empathy & High Accountability: A core tenet of Modern Health's culture. This translates to designers being deeply empathetic towards users and colleagues, while also taking ownership and responsibility for their work and its outcomes.

• Drive to Win & Ambition: A passion for achieving significant goals and delivering excellence. This means designers should be driven, proactive, and committed to creating high-impact solutions.

• Bias Towards Action: Encouragement to initiate solutions, experiment, and iterate quickly in a fast-paced environment. Designers are expected to be resourceful and decisive.

• Inclusivity & Diversity: A fundamental aspect of mental well-being, reflected in how the team builds its own culture and products. Designers must champion inclusive design practices.

• Collaboration & Transparency: Building strong working relationships, fostering trust through open communication, and providing continuous feedback.

Collaboration Style:

• Cross-functional Partnership: Designers work closely with Product Managers, Engineers, Researchers, and Clinical teams, acting as integral members of product development squads.

• Design Critiques: An active culture of design critiques, where feedback is given and received constructively to improve design quality and collectively raise the bar.

• Mentorship & Learning: A supportive environment where senior designers mentor junior team members, fostering knowledge sharing and continuous learning.

• Mission-Driven: A shared commitment to improving mental health access, which fosters a sense of purpose and collective endeavor among team members.

📝 Enhancement Note: The company's stated values are critical for understanding the expected work style and interpersonal dynamics. For a designer, "high empathy" directly relates to user research and creating user-centric products, while "high accountability" means owning design decisions and outcomes. The "bias towards action" suggests a dynamic and agile work environment where designers are expected to be proactive.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business/Clinical Constraints: Navigating the complexities of designing for a regulated industry while meeting user expectations and business goals.

• Rapid Growth Environment: Adapting to a fast-paced, hyper-growth company where priorities can shift and processes are constantly evolving.

• Remote Collaboration at Scale: Maintaining strong team cohesion, effective communication, and design quality across a fully remote workforce and multiple time zones.

• Designing for Sensitive Topics: Creating empathetic and effective designs for mental health, which requires a high degree of care, sensitivity, and ethical consideration.

Learning & Development Opportunities:

• Specialization in Health Tech Design: Deepening expertise in the nuances of designing for digital health, including ethical considerations, user privacy, and regulatory compliance.

• Design System Expansion: Contributing to the growth and evolution of a comprehensive design system, potentially taking on leadership in specific areas.

• Mentorship and Senior Designer Guidance: Learning from experienced designers on complex projects, strategic decision-making, and advanced design techniques.

• Cross-functional Skill Enhancement: Gaining deeper insights into product management, engineering, and clinical operations through close collaboration.

• Exposure to AI in Design: Exploring and integrating AI tools into the design workflow for enhanced efficiency and creativity.

📝 Enhancement Note: Identifying potential challenges helps candidates prepare for the realities of the role. The emphasis on health tech and remote collaboration are key areas of focus. The described growth opportunities highlight the potential for career advancement and skill enhancement within a leading health tech company.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder needs (e.g., product, engineering, clinical) when designing a feature. How did you approach it, and what was the outcome?" (Prepares for cross-functional collaboration and trade-off navigation).

• "Walk me through your process for designing a complex feature, from initial problem statement to final handoff. How do you ensure user needs and accessibility are prioritized throughout?" (Assesses end-to-end design thinking and user-centricity).

Company & Culture Questions:

• "What interests you about Modern Health's mission, and how does your design philosophy align with our values of high empathy and high accountability?" (Tests cultural fit and mission alignment).

• "Describe your experience working in a fast-paced, hyper-growth environment. How do you adapt to changing priorities?" (Assesses adaptability and resilience).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the problem, your role, the solution, and the impact. Use a consistent structure for each project.

• Show, Don't Just Tell: Utilize visual aids extensively – sketches, wireframes, high-fidelity mockups, prototypes, and user flow diagrams.

• Articulate Your 'Why': Be prepared to explain the rationale behind your design decisions at every step. Connect your choices back to user research, business goals, or design principles.

• Quantify Impact: Whenever possible, present metrics or outcomes that demonstrate the success of your designs (e.g., increased engagement, improved conversion rates, positive user feedback).

• Be Ready for Deep Dives: Anticipate detailed questions about your process, tools, and specific design choices. Be honest about what you learned or would do differently.

📝 Enhancement Note: These interview questions are designed to probe a candidate's strategic thinking, problem-solving abilities, and fit with Modern Health's culture. The portfolio presentation strategy emphasizes storytelling and demonstrating a clear, user-centered design process.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided application link on Greenhouse.

• Tailor your Resume: Highlight experience relevant to product design, UX/UI, Figma, interaction/visual design, and any health tech or remote work experience. Quantify achievements where possible.

• Curate Your Portfolio: Select 2-4 of your strongest case studies that showcase your end-to-end design process, problem-solving skills, and visual design capabilities, with a focus on user-centricity and accessibility.

• Prepare Your Portfolio Presentation: Practice walking through your chosen case studies, clearly articulating your design process, rationale, and the impact of your work. Be ready to discuss your Figma workflow and any experience with design systems.

• Research Modern Health: Understand the company's mission, values, product, and target audience. Familiarize yourself with their approach to mental health and employee benefits.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.