UX Designer

📍 Job Overview

Job Title: UX Designer

Company: AxisCare

Location: Remote

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: 2026-11-03T00:00:00

Experience Level: Mid-Level (3-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• This role is crucial for enhancing the user experience of AxisCare's SaaS platform, focusing on designing intuitive workflows and interfaces for home care providers.

• The UX Designer will leverage AI tools extensively throughout the design process, from research synthesis to rapid prototyping, ensuring design keeps pace with engineering velocity.

• Collaboration is key, requiring close partnership with Product Managers, engineers, and QA to deliver high-value, user-centric solutions that address complex business needs and technical constraints.

• The position demands a strong foundation in UX craft, a proactive approach to AI integration, and a commitment to continuous growth within a senior design team, contributing to a design system that spans web and mobile applications.

📝 Enhancement Note: The job description explicitly mentions the "Sales" department for this UX Designer role. While UX is typically associated with Product or Engineering, its placement within Sales suggests a strong focus on user acquisition, customer onboarding, or perhaps designing interfaces that directly support sales enablement or customer success functions. This is an unusual but important detail for candidates to consider, implying a need for understanding sales cycles and customer journey mapping from a user experience perspective. The emphasis on AI tools is also a significant differentiator, indicating a forward-thinking design team and a requirement for candidates to be adaptable and proficient in leveraging emerging technologies.

📈 Primary Responsibilities

• Collaborate with Product and Engineering: Partner closely with Product Managers and engineering teams to understand product priorities, assess effort, grasp business context, and navigate technical limitations, influencing solutions from discovery to delivery.

• Conduct AI-Augmented User Research: Engage with internal stakeholders, existing customers, and end-users to identify pain points and understand workflow requirements, utilizing AI tools for efficient synthesis of findings and actionable insights.

• Design End-to-End User Workflows: Create comprehensive user journey maps, wireframes, detailed UI designs, and interactive prototypes, validating designs through internal and external user testing.

• Develop AI-Assisted Prototypes: Leverage AI tools to rapidly generate testable prototypes, accelerating the iteration cycle from initial concept to functional demonstration.

• Produce Clear Technical Specifications: Deliver precise specifications detailing interaction logic, edge cases, and critical technical considerations to empower engineering teams to build with confidence and accuracy.

• Maintain Design System Consistency: Contribute to and utilize AxisCare's established design system and style guide across both web and mobile platforms, ensuring a cohesive and branded user experience.

• Advocate for User Needs: Present research findings, design rationale, and proposed solutions to cross-functional stakeholders, adapting designs based on feedback, technical feasibility, and new data.

• Ensure Accessibility and Cross-Platform Design: Design inclusive user experiences adhering to WCAG standards, catering to diverse user needs across desktop interfaces for office staff and mobile interfaces for field-based caregivers.

• Support Engineering Through Development: Provide ongoing support to the engineering team during the development lifecycle, addressing questions, clarifying ambiguities, and making necessary design adjustments to maintain product value and project momentum.

📝 Enhancement Note: The responsibilities highlight a proactive approach to design, emphasizing not just creation but also deep collaboration and continuous support through the development lifecycle. The explicit mention of "AI-augmented user research" and "AI-assisted prototyping" indicates a significant integration of AI into the core design workflow, requiring candidates to not only be skilled designers but also AI-fluent practitioners. The focus on delivering "clear specifications" and "functional prototypes" suggests a high degree of technical understanding and a need for designers to bridge the gap between user needs and engineering execution effectively.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in a design-related field (e.g., HCI, Computer Science, Graphic Design) or equivalent professional experience. Experience:

• Minimum of 3 years of dedicated UX design experience, with a preference for backgrounds in B2B, SaaS, or environments with complex workflow requirements.

• Demonstrated experience partnering effectively with engineering teams, including familiarity with project management tools such as Jira. Required Skills:

• AI Tool Proficiency: Hands-on experience utilizing AI tools for design tasks such as research synthesis, ideation, content generation, or prototyping, with a strong desire to continuously develop these AI-driven design skills.

• Design Software Mastery: Advanced proficiency in Figma for wireframing, UI design, and interactive prototyping, complemented by experience with broader modern design toolchains, including AI-integrated prototyping tools.

• Front-End Fundamentals: Working knowledge of HTML, CSS, and core front-end development concepts, sufficient for effective collaboration with engineers and for building functional prototypes with AI assistance.

• Accessibility Design: Proven ability to design accessible user experiences, with a solid understanding of WCAG standards and best practices.

• Workflow Design: Expertise in mapping and designing complex user workflows, from initial concept through detailed interaction design.

• Prototyping Skills: Ability to create high-fidelity interactive prototypes to effectively communicate design intent and user flows.

• Specification Writing: Skill in documenting detailed design specifications for development teams.

Preferred Skills:

• Experience in the home care industry or with healthcare technology platforms.

• Familiarity with user research methodologies and techniques.

• Experience contributing to or maintaining a design system.

• Understanding of mobile-first design principles and responsive design.

📝 Enhancement Note: The emphasis on "hands-on use of AI tools" is a critical differentiator, moving beyond theoretical knowledge to practical application. Proficiency in Figma is standard, but its combination with AI-integrated tools suggests a modern design stack. The requirement for "working knowledge of HTML, CSS" is important for designers who need to collaborate closely with engineers and potentially leverage AI for prototyping, indicating a need for a more technically grounded UX professional. The mention of Jira also points to an Agile development environment.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing the candidate's end-to-end design process, clearly illustrating problem identification, research methodologies, design decision-making rationale, and demonstrable project outcomes.

• Examples of complex workflow designs and how they were simplified or optimized for user efficiency and business value.

• Demonstrations of UI design and prototyping capabilities, preferably highlighting interactive elements and user flows.

• Evidence of experience with accessibility considerations within design solutions. Process Documentation:

• Showcase how research findings (especially AI-synthesized ones) were translated into actionable design requirements and user stories.

• Illustrate the iterative design process, including how feedback was incorporated and how prototypes were used for validation.

• Provide examples of detailed design specifications written for engineering teams, demonstrating clarity and completeness.

• Highlight contributions to or usage of design systems, showing how consistency was maintained across projects.

📝 Enhancement Note: The portfolio requirement is heavily focused on demonstrating the process rather than just the final output. Candidates are expected to show their problem-solving approach, research integration (especially AI-driven), and how they collaborate with technical teams. The emphasis on "outcomes" suggests that quantifiable results or impact should be presented where possible, aligning with the operational nature of the role.

💵 Compensation & Benefits

Salary Range:

• The job description mentions "Base salary plus commission (OTE TBD based on experience and skill level)." This structure, particularly the commission component, is unusual for a UX Designer role and might indicate a sales-adjacent function or performance-based incentives tied to product adoption driven by UX. A typical mid-level UX Designer salary in the US, especially for a remote role in a SaaS company, can range from $90,000 to $130,000 annually, with potential for higher compensation based on specific skills, AI fluency, and the overall compensation package including commission.

• Estimated Base Salary: $90,000 - $120,000 USD annually.

• Estimated OTE (On-Target Earnings): This would depend heavily on the commission structure but could add an additional 10-20% or more.

Benefits:

• Full coverage of employee premiums for Medical, Dental, and Vision insurance.

• 401K retirement plan with competitive company matching.

• Generous Personal Time Off (PTO), Sick Leave, and Paid Holidays.

• Provision of a company laptop and all necessary computer equipment. Working Hours:

• Standard full-time hours, likely around 40 hours per week, with flexibility expected given the remote nature of the role.

📝 Enhancement Note: The compensation structure mentioning "commission (OTE TBD)" is highly unusual for a UX Designer and suggests a potential overlap with sales enablement or a performance-based incentive tied to product adoption or customer satisfaction metrics that the UX directly influences. This warrants further inquiry from interested candidates. The benefits package is robust, with full premium coverage for health insurance being a significant perk. Salary estimates are based on typical mid-level UX Designer roles in the US SaaS market, adjusted for remote work and the company's industry.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software (SaaS), specifically focused on Home Care Management.

Company Size: AxisCare is a growing company, indicated by its need to hire for this role and its presence in multiple countries. While not explicitly stated, typical SaaS companies of this nature often range from 100-500 employees.

Founded: 2011, indicating a mature yet agile company with over a decade of experience in the market.

Team Structure:

• The UX Designer reports to a UX Lead, suggesting a structured design team with a clear reporting hierarchy.

• Close collaboration is expected with Product Managers and engineering teams, indicating a cross-functional, agile development environment.

• The presence of a UX Lead implies opportunities for mentorship and design process guidance. Methodology:

• AI-Driven Design: The company actively integrates AI tools into its design processes for research synthesis, prototyping, and production, aiming for speed and efficiency.

• Agile Development: Partnership with Product and Engineering, and mention of Jira, strongly suggests an Agile or Scrum methodology for product development.

• User-Centric Approach: Emphasis on user research, advocating for users, and designing for real-world use cases (desktop and mobile, accessibility) highlights a commitment to user experience.

• Design System Utilization: Contribution to and use of a design system indicates a focus on consistency, scalability, and efficient design implementation.

Company Website: https://axiscare.com/

📝 Enhancement Note: The company operates in the growing home care technology sector, addressing a significant demographic trend. Its relatively long history (since 2011) suggests stability and market understanding, while the mention of being "fast-growing" and seeking "high-performing individuals" points to an ambitious and dynamic environment. The placement of UX within the "Sales" department is a unique aspect that may influence team dynamics and project focus.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level UX Designer, requiring 3+ years of experience. It involves significant autonomy in design execution, workflow creation, and specification writing, while operating under the guidance of a UX Lead. It's a key individual contributor role focused on delivering high-quality user experiences for a critical SaaS product.

Reporting Structure: The UX Designer reports directly to the UX Lead. This provides a clear line of mentorship and management, with opportunities to learn advanced design strategies and best practices from a senior designer. Collaboration extends broadly across Product Management and Engineering.

Operations Impact: The UX Designer's impact is directly tied to the usability, efficiency, and adoption of AxisCare's SaaS platform. By creating intuitive workflows and user interfaces, they influence customer satisfaction, reduce training needs for home care agencies, improve caregiver efficiency in the field, and potentially contribute to sales enablement through a superior product experience. The integration of AI suggests a focus on accelerating product development cycles and delivering innovative features faster.

Growth Opportunities:

• Skill Specialization: Deepen expertise in AI-augmented design, accessibility standards, or specific areas of UX research.

• Design System Leadership: Grow into a role responsible for evolving and maintaining the company's design system.

• Cross-Functional Leadership: Transition into Product Management or lead UX initiatives on larger projects.

• Mentorship: As the team grows, potentially mentor junior designers.

• Industry Expertise: Develop deep knowledge of the home care technology market.

📝 Enhancement Note: The growth opportunities are framed within the context of a dedicated design team and a growing company. The emphasis on AI fluency positions the candidate for future-oriented design roles. The unusual reporting structure (UX Designer under Sales Department) might offer unique growth paths related to customer lifecycle management or sales enablement, which should be explored during the interview process.

🌐 Work Environment

Office Type: Fully Remote. This offers flexibility and the ability to work from any location within the designated remote work area (likely the United States, based on hiring data).

Office Location(s): While the role is remote, the company headquarters is in Waco, TX. This might imply occasional team meetups or company-wide events.

Workspace Context:

• Autonomy: The description emphasizes a "fast-paced, autonomous working environment," suggesting that remote employees are trusted to manage their time and tasks effectively.

• Technology: AxisCare provides necessary equipment, including a laptop, ensuring employees have the tools to perform their jobs remotely.

• Collaboration: Despite being remote, the role requires close collaboration with Product Managers, engineers, and the UX Lead, necessitating strong communication skills and proficiency with collaboration tools.

Work Schedule: Standard full-time hours (approx. 40 hours/week) are expected. Flexibility is inherent in remote work, allowing for better work-life integration, but core availability for team meetings and collaboration will be necessary.

📝 Enhancement Note: The fully remote nature is a significant aspect, appealing to candidates seeking work-life balance and location independence. The company's focus on an "autonomous working environment" suggests a culture of trust and self-management, which is crucial for remote success.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of the resume and portfolio by a recruiter or hiring manager.

• Portfolio Presentation: Candidates will likely present their portfolio, walking through case studies that demonstrate their design process, problem-solving skills, and impact. Expect questions focusing on their AI tool usage, design decisions, and collaboration experience.

• Technical/Skills Assessment: This could involve a design challenge or a discussion focusing on Figma, HTML/CSS fundamentals, accessibility, and AI tool integration.

• Team/Stakeholder Interviews: Meetings with the UX Lead, Product Managers, and potentially engineers to assess collaboration style, communication skills, and cultural fit.

• Final Interview: Potentially with senior leadership, discussing overall fit, career aspirations, and understanding of AxisCare's mission.

Portfolio Review Tips:

• Highlight AI Integration: Clearly showcase how AI tools were used in your process (research synthesis, ideation, prototyping) and the benefits derived (speed, efficiency, novel insights).

• Process Over Polish: Focus on demonstrating your thought process, problem-solving approach, and how you navigated constraints, rather than just presenting final polished screens.

• Quantify Impact: Where possible, include metrics or outcomes that demonstrate the success of your designs (e.g., improved user task completion, reduced errors, increased adoption).

• Showcase Workflow Design: Provide detailed examples of complex workflows you've designed and simplified.

• Accessibility Focus: Include examples where accessibility was a key consideration and how you addressed it.

• Tailor to B2B/SaaS: Emphasize experience with designing for business users and complex software applications.

Challenge Preparation:

• Be prepared for a design challenge that might involve a short timeframe to ideate on a feature, sketch wireframes, or outline a user flow for a given problem statement.

• Practice articulating your design decisions and rationale clearly and concisely.

• Be ready to discuss how you would approach user research and validation for the challenge task.

• Consider how AI tools could be leveraged to accelerate parts of the challenge.

📝 Enhancement Note: The interview process is expected to be thorough, with a strong emphasis on the candidate's portfolio and their ability to articulate their design process, especially concerning AI integration and B2B/SaaS context. Candidates should be prepared to demonstrate practical application of AI tools in their design workflow.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (required), AI-integrated design and prototyping tools (e.g., tools that work with Figma or standalone AI design assistants).

• Project Management: Jira (required for collaboration with engineering).

• AI Tools: Various AI tools for research synthesis, ideation, content generation, and prototyping (specifics not listed, but fluency is key).

Analytics & Reporting:

• While not explicitly listed for UX, understanding how to access and interpret user analytics to inform design decisions would be beneficial. CRM & Automation:

• Familiarity with CRM concepts and how user experience impacts customer lifecycle management is relevant given the "Sales" department context. AxisCare's own platform includes CRM functionalities.

📝 Enhancement Note: The technology stack emphasizes modern design tools like Figma, with a significant emphasis on AI-powered tools integrated into the design workflow. Proficiency here is not just a plus but a stated requirement. Familiarity with front-end fundamentals (HTML, CSS) is also highlighted as crucial for effective collaboration with engineers and leveraging AI for prototyping.

👥 Team Culture & Values

Operations Values:

• Driven for Excellence: A commitment to high-quality design, continuous improvement, and delivering impactful user experiences.

• Treat Each Other Well: Emphasis on respectful collaboration, open communication, and fostering a positive team environment, especially in a remote setting.

• Embrace & Champion Growth: A culture that encourages learning, skill development (particularly in AI), and adapting to new technologies and methodologies.

Collaboration Style:

• Cross-Functional Integration: The role requires deep collaboration with Product Management and Engineering, suggesting a highly integrated, team-oriented approach to product development.

• AI-Augmented Collaboration: Expectation to leverage AI tools to enhance team efficiency and insight generation.

• Remote-First Communication: Strong reliance on digital communication channels and proactive engagement to maintain connection and alignment within a remote team.

📝 Enhancement Note: The company's guiding principles ("driven for excellence," "treat each other well," "embrace & champion growth") are central to its culture. For a UX Designer, this translates to a focus on delivering exceptional, user-centered designs, maintaining respectful and effective communication within a remote team, and actively pursuing professional development, especially in emerging areas like AI in design.

⚡ Challenges & Growth Opportunities

Challenges:

• AI Integration Complexity: Staying ahead of the curve with rapidly evolving AI design tools and effectively integrating them into established workflows requires continuous learning and adaptation.

• Remote Collaboration: Maintaining strong communication, team cohesion, and design alignment across a distributed team can be challenging.

• Balancing Speed and Craft: The drive to "design keeps pace with engineering" using AI tools necessitates finding the right balance between rapid iteration and maintaining high design quality and user empathy.

• B2B SaaS Workflow Design: Designing for complex business workflows in the home care industry requires deep understanding of user needs, regulatory environments, and operational realities.

Learning & Development Opportunities:

• AI Design Mastery: Opportunities to become a specialist in AI-augmented UX design, a highly sought-after skill.

• Product Strategy: Gain deeper insights into product strategy and roadmap planning through close work with Product Managers.

• Industry Knowledge: Develop specialized expertise in the home care technology sector.

• Design System Evolution: Contribute to the growth and refinement of AxisCare's design system.

📝 Enhancement Note: The primary challenge revolves around the rapid integration of AI into design practices, requiring a proactive and adaptable mindset. The growth opportunities are significant, particularly in the niche of AI-augmented UX design within the growing home care tech market.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex workflow you designed. How did you approach understanding the user needs and technical constraints, and what was the outcome?" (Focus on process, AI integration, and impact.)

• "How do you incorporate AI tools into your UX design process? Can you provide specific examples of how AI helped you synthesize research, generate ideas, or speed up prototyping?" (Demonstrate AI fluency and practical application.)

• "How do you ensure accessibility in your designs, especially when designing for both desktop and mobile users?" (Showcase knowledge of WCAG and practical application.)

• "Walk us through a project in your portfolio where you had to collaborate closely with engineers and Product Managers. What were the key challenges and how did you navigate them?" (Highlight collaboration skills and problem-solving.) Company & Culture Questions:

• "What interests you about AxisCare and the home care technology industry?" (Research the company and industry trends.)

• "How do you embody our guiding principles: driven for excellence, treat each other well, and embrace & champion growth?" (Reflect on past experiences that align with these values.)

• "How do you approach continuous learning and skill development, particularly in the rapidly evolving field of AI design?" (Showcase your commitment to growth.) Portfolio Presentation Strategy:

• AI Showcase: Dedicate a section or highlight within your case studies specifically on how AI tools were used. Discuss the tools, the process, and the tangible benefits achieved.

• Problem-Solution-Outcome: Structure your case studies clearly: Define the problem, detail your research and design process (including AI), explain your solution, and present the measurable outcomes or impact.

• Interaction & Flow: Use interactive prototypes or clear diagrams to illustrate user flows and interaction design effectively.

• Conciseness and Clarity: Be prepared to present your work concisely, focusing on the most relevant aspects for this role.

📝 Enhancement Note: Interview preparation should heavily emphasize practical experience with AI tools in a design context and the ability to articulate the design process for B2B SaaS products. Candidates should be ready to discuss their understanding of the home care industry and how their UX skills can contribute to AxisCare's mission.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on AxisCare's careers page.

• Portfolio Customization: Ensure your resume and portfolio are tailored to highlight your experience with B2B/SaaS products, workflow design, AI tool integration, and accessibility. Clearly showcase projects that demonstrate your end-to-end design process.

• Resume Optimization: Use keywords from the job description such as "UX Designer," "Figma," "AI tools," "B2B," "SaaS," "workflow design," "prototyping," and "accessibility." Quantify achievements wherever possible.

• Interview Preparation: Practice articulating your design process, especially your experience with AI tools, and prepare to present your portfolio with a focus on problem-solving, collaboration, and outcomes. Review AxisCare's products and mission.

• Company Research: Understand AxisCare's market position, their SaaS platform, and the home care industry. Be ready to discuss how your skills align with their guiding principles and the unique aspects of this role, such as its connection to the Sales department and AI focus.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.