UX Designer

📍 Job Overview

Job Title: UX Designer

Company: AvePoint

Location: Singapore, Singapore

Job Type: Full-Time

Category: User Experience (UX) Design

Date Posted: 2026-10-02

Experience Level: Mid-Senior Level (4+ years)

Remote Status: On-site

🚀 Role Summary

• Drive digital transformation initiatives by translating complex business requirements into intuitive and user-centric digital experiences.

• Lead stakeholder engagements, including interviews and workshops, to meticulously gather and define user needs, success metrics, and project assumptions.

• Develop comprehensive user journeys, process flows, information architecture, and wireframes to visualize and articulate proposed solutions.

• Conduct rigorous usability testing and benchmark analysis to validate design hypotheses and ensure optimal user behavior.

• Produce high-fidelity prototypes for both desktop and mobile platforms, ensuring seamless handover to implementation teams.

📝 Enhancement Note: This role is focused on the User Experience (UX) design discipline within a digital transformation context. While the input job description is for a "UX Designer," the responsibilities heavily lean into business analysis, requirements gathering, and product strategy. The output will emphasize these operational aspects of UX design, framing it as a crucial GTM (Go-To-Market) enabler by ensuring product-market fit and user adoption. The "consultant" phrasing suggests an external or internal advisory capacity, highlighting the need for strong stakeholder management and strategic thinking.

📈 Primary Responsibilities

• Define target audience profiles and establish key performance indicators (KPIs) and success metrics in collaboration with business stakeholders.

• Conduct in-depth stakeholder interviews, surveys, and questionnaires to effectively gather user feedback and uncover latent needs.

• Analyze quantitative and qualitative data points, alongside heuristic evaluations, to derive actionable insights that inform design decisions.

• Facilitate interactive workshops to elicit detailed requirements, identify potential assumptions, and foster cross-functional alignment.

• Guide cross-functional teams in the creation of user personas and the mapping of both current state ("as-is") and future state ("to-be") user journeys.

• Lead the design and validation of information architecture using established methodologies such as card-sorting and tree-testing to optimize navigation and content organization.

• Perform comprehensive benchmark analyses of competitor websites and industry best practices to identify opportunities for innovation and differentiation.

• Design and execute usability tests to validate user behavior, test design assumptions, and gather feedback for iterative refinement.

• Create detailed wireframes, user flows, and interactive prototypes based on discovery findings and validated insights.

• Ensure strict adherence of designs to relevant design kits, style guides, and organizational (WOG - likely "Whole-of-Government" or similar) standards.

• Iterate and refine designs based on validated user testing results, stakeholder feedback, and technical implementation constraints.

• Collaborate closely with stakeholders to ensure the feasibility and successful implementation of designs on the designated platform ("Optical").

• Prepare and deliver high-fidelity prototypes for both desktop and mobile interfaces to the development and implementation teams.

📝 Enhancement Note: The responsibilities listed are extensive and cover the full spectrum of UX design, from foundational research to detailed prototyping and implementation liaison. The emphasis on "WOG standards" and "Optical" suggests a potential government or enterprise context, requiring a deep understanding of structured design processes and integration capabilities.

🎓 Skills & Qualifications

Education: A Bachelor's degree in Human-Computer Interaction (HCI), Design, Computer Science, Psychology, or a related field is typically expected. Equivalent practical experience will also be considered.

Experience: Minimum of 4 years of progressive experience in roles such as Business Analyst, UX Consultant, Product Analyst, Service Designer, or a directly related UX design position.

Required Skills:

• Proven expertise in requirements gathering, including elicitation, documentation, and validation techniques.

• Demonstrated strength in stakeholder engagement, management, and effective communication across various levels of an organization.

• Extensive experience facilitating workshops, discovery sessions, and collaborative design thinking activities.

• Proficiency in creating wireframes, user flows, and interactive prototypes using industry-standard tools such as Figma, Adobe XD, Visio, or Miro.

• Strong analytical skills with the ability to interpret data, identify trends, and translate findings into design solutions.

• Excellent verbal and written communication skills, with the ability to articulate complex design concepts clearly and persuasively.

• Demonstrated ability to translate business needs and user requirements into practical, user-centric, and effective digital solutions.

• Experience with information architecture principles and user research methodologies. Preferred Skills:

• Experience with card-sorting and tree-testing for information architecture validation.

• Familiarity with benchmark analysis and competitive research techniques.

• Experience conducting and analyzing usability tests.

• Understanding of design system principles and implementation.

• Knowledge of agile development methodologies and cross-functional team collaboration.

• Familiarity with enterprise software platforms or government-related digital initiatives.

📝 Enhancement Note: The "4+ years" experience coupled with the breadth of responsibilities indicates a mid-level to senior UX Designer role. The inclusion of "Business Analyst" and "Product Analyst" as related roles suggests a need for candidates who can bridge the gap between user needs and business objectives, a critical function in GTM operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of UX design projects, demonstrating a strong understanding of user-centered design principles.

• Case studies that detail the problem statement, your role, the design process undertaken, key decisions, and the measurable impact of your solutions.

• Examples of deliverables such as user journey maps, process flows, wireframes, and interactive prototypes.

• Evidence of experience with requirements gathering, stakeholder interviews, and workshop facilitation.

• Demonstrations of how you have translated business requirements into user-centric digital experiences. Process Documentation:

• Showcase documentation of your design process, including methodologies used for research, ideation, prototyping, and testing.

• Include examples of how you have mapped "as-is" and "to-be" user journeys and information architecture.

• Provide evidence of iterative design refinement based on user feedback and testing results.

• Demonstrate how you have ensured design alignment with organizational standards and technical feasibility.

📝 Enhancement Note: For a UX Designer role with significant business analysis components, the portfolio is paramount. It needs to reflect not just visual design skills but also strategic thinking, problem-solving capabilities, and the ability to manage complex stakeholder requirements, aligning with GTM and operations objectives.

💵 Compensation & Benefits

Salary Range: Given the location (Singapore), the experience level (4+ years), and the nature of the role (UX Designer with business analysis overlap in a digital transformation context), an estimated annual salary range for a mid-senior UX Designer in Singapore would typically fall between SGD 70,000 to SGD 100,000. This range can vary based on the specific company's compensation structure, the candidate's precise experience, and the scope of responsibilities.

Benefits:

• Comprehensive health insurance coverage (medical, dental, vision).

• Paid time off, including annual leave, sick leave, and public holidays.

• Professional development opportunities, such as training, workshops, and conference attendance.

• Opportunities for career advancement within AvePoint's global operations.

• Potential for performance-based bonuses.

• Access to company-provided design tools and software.

• Contribution to mandatory retirement savings schemes (e.g., Central Provident Fund - CPF, if applicable to the employment status).

Working Hours: AvePoint typically operates on a standard 40-hour work week. While this is an on-site role, there may be flexibility in daily start and end times, subject to team and business needs. Overtime may be required during critical project phases or to meet tight deadlines.

📝 Enhancement Note: Salary estimation is based on research for mid-level UX Designer roles in Singapore, considering the tech industry and AvePoint's standing. The benefits listed are standard for professional roles in Singapore and are tailored to appeal to a design professional. The "Optical" platform mentioned in responsibilities could imply complex enterprise software, justifying a higher salary bracket.

🎯 Team & Company Context

🏢 Company Culture

Industry: AvePoint operates within the Software and IT Services industry, specializing in data management, data protection, and data governance solutions for Microsoft 365 and other cloud environments. This context implies a need for UX designers who can understand complex enterprise software and translate it into user-friendly interfaces.

Company Size: AvePoint is a global company with a significant employee base, likely ranging from 1,000 to 5,000+ employees. This size suggests a structured organization with established processes but also potential for cross-functional collaboration and opportunities for impact.

Founded: AvePoint was founded in 2001. This long history indicates a stable company with a proven track record in the industry, likely possessing mature product development cycles and a deep understanding of their customer base.

Team Structure:

• The UX Design team likely operates within a Product Development or Engineering department, potentially structured by product lines or functional areas.

• This UX Designer may report to a UX Lead, Design Manager, or Product Management lead, with dotted line reporting to project leads for specific initiatives.

• Close collaboration is expected with Product Managers, Business Analysts, Software Engineers, QA Testers, and key business stakeholders from various departments involved in the digital transformation. Methodology:

• AvePoint likely employs a mix of agile and waterfall methodologies, common in enterprise software development. The UX team will need to adapt to these rhythms, focusing on iterative design within sprints and comprehensive planning for larger transformation initiatives.

• Data-driven decision-making is crucial, involving the analysis of user feedback, product analytics, and market research to guide design strategy.

• Emphasis on continuous improvement and optimization of user experiences to enhance product adoption and customer satisfaction.

Company Website: https://www.avepoint.com/

📝 Enhancement Note: Understanding AvePoint's industry (data management for Microsoft 365) is critical. It means the UX Designer will likely work with complex data, security, and compliance-focused products, requiring a more analytical and structured approach to design than typical consumer apps.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Senior level UX Designer, indicating a need for independent contribution and the ability to mentor junior team members. It requires a solid foundation in UX principles and a proven track record of successful project delivery, with an emphasis on translating business needs into tangible design solutions. This level often involves taking ownership of significant features or product areas.

Reporting Structure: The UX Designer will likely report to a Design Manager or a Senior Product Lead, with direct collaboration with Product Managers and Business Analysts. The role involves significant interaction with cross-functional teams, including engineering and business stakeholders, necessitating strong communication and project management skills.

Operations Impact: This UX Designer will play a pivotal role in the success of AvePoint's digital transformation initiatives. By ensuring intuitive user experiences, they will directly impact user adoption rates, customer satisfaction, and the overall effectiveness of new digital tools and processes. This contributes to operational efficiency and potentially drives revenue through enhanced product usability and market competitiveness.

Growth Opportunities:

• Specialization: Opportunity to specialize in specific product areas (e.g., data protection, governance) or UX methodologies (e.g., service design, advanced user research).

• Leadership: Potential progression to Senior UX Designer, Lead UX Designer, or UX Manager roles, involving team leadership and strategic design direction.

• Skill Development: Access to internal and external training programs, workshops, and conferences focused on emerging UX trends, tools, and methodologies.

• Cross-Functional Exposure: Opportunities to work on diverse projects across different departments, gaining broader business acumen and exposure to various operational challenges.

• Mentorship: Potential to mentor junior designers and contribute to the growth of AvePoint's design community.

📝 Enhancement Note: The "digital transformation initiative" framing suggests this role is critical for the company's strategic direction. Growth opportunities should reflect this strategic importance, offering paths into leadership or specialized expertise within the company's core product areas.

🌐 Work Environment

Office Type: This is an on-site role, indicating a traditional office environment where in-person collaboration is expected. The workspace will likely be designed to foster teamwork and innovation, with dedicated areas for design work, meetings, and collaborative sessions.

Office Location(s): The role is based in Singapore, a major business hub. AvePoint's Singapore office is likely well-equipped, offering a professional and modern workspace conducive to design and development activities. Specific details regarding commute access and local amenities would be available upon inquiry.

Workspace Context:

• Collaborative Environment: Expect an open-plan office or designated team areas that encourage spontaneous interaction and knowledge sharing among designers, developers, and product managers.

• Tools & Technology: Access to industry-standard design software (Figma, Adobe XD, etc.), hardware, and potentially collaborative whiteboarding tools (Miro, Mural).

• Team Interaction: Regular team meetings, stand-ups, design critiques, and cross-functional project discussions are integral to the daily workflow.

Work Schedule: A standard 40-hour work week is typical, with the expectation of on-site presence. While core hours will be defined, some flexibility may be offered, allowing for adjustments based on project needs and team collaboration requirements. The focus will be on delivering project milestones and ensuring effective communication with global teams if applicable.

📝 Enhancement Note: The emphasis on "on-site" suggests a preference for in-person collaboration, which is common for roles involving intensive workshop facilitation and team brainstorming. This should be highlighted for candidates who thrive in such environments.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with HR or a recruiter to assess basic qualifications, interest, and cultural fit.

• Technical Interview / Portfolio Review: This is a critical stage where candidates present their portfolio to a hiring manager and/or senior UX designers. Expect to walk through 2-3 key projects, detailing your role, process, challenges, and outcomes. Be prepared to discuss your design rationale, stakeholder management, and how you handled complex requirements.

• Skills Assessment / Case Study: You may be given a take-home assignment or an in-person exercise to solve a specific UX problem or design a feature. This assesses your problem-solving skills, design thinking, and ability to apply your expertise to AvePoint's context.

• Team/Stakeholder Interviews: Meetings with potential colleagues (Product Managers, Engineers, other Designers) and key business stakeholders to evaluate collaboration style, communication effectiveness, and alignment with team dynamics.

• Final Interview: A discussion with a senior leader or department head to finalize the decision.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your experience with requirements gathering, stakeholder engagement, user journey mapping, and prototyping, aligning with the job description's emphasis.

• Tell a Story: For each project, clearly articulate the problem, your specific contributions, the design process you followed, the tools you used, the challenges you overcame, and the quantifiable results or impact.

• Highlight Process: Emphasize your methodology for research, ideation, testing, and iteration. Demonstrate how you incorporated feedback and adapted designs.

• Showcase Collaboration: Mention how you worked with cross-functional teams and managed stakeholder expectations.

• Address "Optical" and WOG Standards: If possible, tailor your examples or discussion to demonstrate understanding of enterprise systems or structured compliance environments.

Challenge Preparation:

• Understand the Context: Research AvePoint's products (data management, protection, governance for Microsoft 365) and their target audience.

• Think Operationally: For any design challenge, consider not just the user experience but also the business objectives, technical constraints, and implementation feasibility.

• Structure Your Approach: Clearly outline your steps: understanding the problem, user research/assumption validation, ideation, prototyping, testing, and iteration.

• Quantify Impact: When presenting solutions, aim to articulate potential benefits in terms of user efficiency, adoption rates, or error reduction.

📝 Enhancement Note: The interview process is heavily geared towards assessing practical UX skills and the ability to translate business needs into tangible design outcomes, reflecting the operational importance of this role. The portfolio review is likely the most critical component.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Adobe XD, Sketch (proficiency in at least one is essential).

• Wireframing & Flow Mapping: Visio, Miro, Lucidchart, Balsamiq (for conceptualization and process flows).

• Collaboration & Ideation: Miro, Mural (for workshops, brainstorming, and information architecture exercises).

• User Research & Testing: UserTesting.com, Maze, Lookback, or equivalent platforms for conducting usability tests and gathering feedback.

Analytics & Reporting:

• Experience with analytics platforms (e.g., Google Analytics, Adobe Analytics) to understand user behavior and track KPIs is beneficial.

• Ability to interpret data from product analytics tools to inform design decisions. CRM & Automation:

• While not directly managing CRM, understanding how user data within CRM or product usage data impacts design is valuable.

• Familiarity with how user experience influences adoption rates within enterprise software, which is a form of operational automation/efficiency.

📝 Enhancement Note: The specific mention of Figma, Adobe XD, Visio, and Miro in the requirements strongly indicates these are core tools for this role. Proficiency in these is non-negotiable.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user, ensuring that all designs prioritize usability, accessibility, and effectiveness.

• Data-Driven Decisions: Reliance on user research, analytics, and stakeholder feedback to inform design choices and measure success, promoting an evidence-based approach.

• Collaboration: A strong belief in teamwork, with an emphasis on open communication and partnership with product management, engineering, and business stakeholders to achieve shared goals.

• Innovation & Continuous Improvement: A proactive mindset towards exploring new design solutions, adopting best practices, and constantly seeking ways to enhance user experiences and product value.

• Efficiency & Impact: A focus on designing solutions that not only meet user needs but also contribute to business objectives and operational efficiency, such as driving adoption or streamlining workflows.

Collaboration Style:

• Cross-Functional Integration: Active participation in agile ceremonies, design reviews, and project planning sessions, ensuring seamless integration of UX insights into the development lifecycle.

• Constructive Feedback: An open culture for giving and receiving feedback on designs, fostering an environment of continuous learning and refinement.

• Knowledge Sharing: Willingness to share design expertise, best practices, and learnings with colleagues to elevate the overall design maturity within the organization.

• Problem-Solving Focus: A collective approach to tackling complex challenges, leveraging diverse perspectives to find the most effective and user-friendly solutions.

📝 Enhancement Note: The values should reflect a blend of design excellence and operational pragmatism, aligning with AvePoint's business goals and the demands of enterprise software development.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Objectives: Navigating the complexities of enterprise software where user desires may conflict with technical constraints, business goals, or regulatory requirements.

• Digital Transformation Scope: Contributing effectively to a large-scale digital transformation initiative, which often involves managing evolving requirements and integrating disparate systems.

• Stakeholder Alignment: Ensuring buy-in and managing expectations across diverse stakeholder groups with potentially competing priorities.

• Platform Constraints: Designing within the specific technical limitations and standards of platforms like "Optical," requiring creative problem-solving.

• Data Complexity: Designing intuitive interfaces for complex data management and governance products that require users to grasp intricate concepts.

Learning & Development Opportunities:

• Advanced UX Methodologies: Training in specialized areas like service design, journey mapping at scale, or advanced user research techniques.

• Product Strategy & Business Acumen: Opportunities to deepen understanding of AvePoint's product portfolio, market positioning, and overall business strategy.

• Technical Skills Enhancement: Exposure to new design tools, prototyping techniques, and an understanding of front-end development principles relevant to implementation.

• Leadership Development: Potential for mentorship programs, leadership training, and opportunities to lead design initiatives or mentor junior designers.

• Industry Conferences & Certifications: Support for attending relevant UX and technology conferences, and pursuing certifications that enhance professional expertise.

📝 Enhancement Note: The challenges are framed to be realistic for a role in digital transformation and enterprise software, highlighting areas where the candidate can demonstrate problem-solving skills and growth potential.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to gather requirements from multiple stakeholders with conflicting needs. How did you reconcile these differences and what was the outcome?" (Focus on stakeholder management, negotiation, and process).

• "Walk us through a complex user journey you've mapped. What were the key touchpoints, pain points, and how did your design address them?" (Focus on user journey mapping, problem identification, and solution design).

• "How do you approach balancing user-centric design principles with technical constraints or business objectives? Provide an example." (Focus on pragmatic design, trade-off analysis, and solution-oriented thinking). Company & Culture Questions:

• "What interests you about AvePoint and our focus on data management solutions for Microsoft 365?" (Research AvePoint's products, mission, and recent news).

• "How do you ensure your designs align with organizational standards and best practices, such as WOG standards or design systems?" (Demonstrate understanding of process, consistency, and compliance).

• "Describe your ideal team environment for UX design. How do you collaborate with product managers and engineers?" (Showcase teamwork, communication, and agile mindset). Portfolio Presentation Strategy:

• Start with the "Why": Clearly articulate the business problem or user need your project addressed.

• Define Your Role: Be specific about your contributions, especially in requirements gathering and stakeholder interaction.

• Showcase the Process: Detail your research, ideation, wireframing, prototyping, and testing stages. Use visuals effectively.

• Highlight Key Decisions: Explain the rationale behind critical design choices and how you validated them.

• Quantify the Impact: Whenever possible, present measurable outcomes (e.g., improved task completion rates, reduced errors, increased engagement).

• Be Prepared for Questions: Anticipate questions about your design rationale, how you handled challenges, and what you would do differently.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills but also operational acumen, stakeholder management capabilities, and a strategic approach to problem-solving within an enterprise context.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the AvePoint careers portal via the provided URL.

• Portfolio Customization: Tailor your resume and portfolio to highlight your experience in requirements gathering, stakeholder engagement, user journey mapping, and prototyping, using keywords from the job description.

• Resume Optimization: Ensure your resume clearly outlines your 4+ years of experience, emphasizing achievements and quantifiable results in UX design and related analytical roles.

• Interview Preparation: Practice presenting your portfolio with a focus on detailing your design process, stakeholder interactions, and the impact of your solutions. Be ready to discuss your approach to problem-solving and collaboration.

• Company Research: Familiarize yourself with AvePoint's products, services, and company mission, paying close attention to their data management solutions for Microsoft 365 and any information regarding their digital transformation initiatives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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