UX Designer (40000211)

<span class="jobdescription"><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Job Purpose</b></h2>

</div><div><p>- As a UX Designer you will shape and design products that improve the lives of our customers<br>- You will unearth deep insights in customer needs and behaviours and translate them into clear design challenges that direct the team’s work to solve the right problems<br>- You will deliver the overall design architecture, user interface, specifications và requirements for the look, feel and functionality of Techcombank products and services, including apps, websites, software, IRL services.<br>- You will organize and facilitate design thinking workshops that enable your team to collaborate in the design process</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Key Accountabilities (1)</b></h2> </div><div><p>User Experience Design<br>- Drive discussions with developers and squad members to understand business goals while effectively communicating design ideas.<br>- Develop creative and new user interface components and style guides based on business requirements.<br>- Conduct research and optimize existing user interface design while testing for intuitivity and experience.<br>- Drive development of design concepts and implementation, take input on user design considerations from more junior team members. <br>- Review functional specifications and participate in the development of design for functionality and user interface.<br>- Review changes or enhancements for alignment with desired user experience design and satisfaction standards and drive improvement changes.<br>- Use design tools to create storyboards, samples, prototypes and templates for demonstrations and user testing.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Key Accountabilities (2)</b></h2> </div><div><p>Design Documentation<br>- Proactively collect business requirements from tribe members to translate into design documents <br>- Build and review functional requirement documents by developing flowcharts, layouts, diagrams, charts, code comments and guides for the application<br></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Key Accountabilities (3)</b></h2> </div><div><p>User Research and Testing<br>- Evaluate market and user experience research and results.<br>- Propose updates to design architecture based on discovered trends and patterns.<br>- Perform user design research, including aggregation and analysis of primary and secondary research data, for consumer and user design acceptance and overall user experience.<br>- Test prototype interface and feasibility of products.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Key Relationships - Direct Manager</b></h2> </div><div><p>Manager, Customer Experience Design</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Key Relationships - Direct Reports</b></h2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Key Relationships - Internal Stakeholders</b></h2> </div><div><p>POs and Initiative Directors</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Key Relationships - External Stakeholders</b></h2> </div><div><p>Customers, partners providing professional services</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Success Profile - Qualification and Experiences</b></h2> </div><div><p>Domain Expertise<br>- 3+ years of relevant experience in user experience design work<br>- Deep experience and knowledge in workshop design and facilitation skills<br>- Experience in designing consumer quality experiences and products on both web and mobile platforms <br>- Experience in designing clear and creative artifacts (task flows, wireframes, mockups and prototypes) <br>- Experience with planning and conducting user research, user testing, IA research (cardsorting and tree-testing), A/B testing and rapid prototyping<br>- Skilled with at least one advanced prototyping tool (e.g. Axure, Framer)<br>- Skilled with at least two visual design tools (Figma and SketchApp)<br>Agile / Digital Experience<br>- Experience as a Designer in an agile team, along with detailed working knowledge of Agile <br>- Experience working in Agile teams or in a collaborative team environment which includes discussions around creative reviews, giving and receiving constructive feedback to and from team members and clients<br>Qualifications<br>- Bachelor's Degree in design, HCD or behavioural/social science<br></p></div></div></div> </span>