UX Designer-2

📍 Job Overview

Job Title: UX Designer-2

Company: Salesforce

Location: Mexico City, Mexico

Job Type: Full time

Category: User Experience / Product Design

Date Posted: August 18, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design and deliver human-centered workplace experiences directly on the Salesforce platform as part of the 'Salesforce on Salesforce' initiative.

• Collaborate in small, cross-functional squads focused on rapid, demo-driven development cycles to solve internal business challenges.

• Leverage AI coding tools daily for building, automating, and experimenting with new solutions and user interfaces.

• Drive end-to-end product experiences, transforming insights into clear workflows and shifting from static mocks to tangible, working demos.

• Integrate accessibility and localization considerations throughout the design process, ensuring inclusive and globally relevant solutions.

📝 Enhancement Note: This role is positioned within a unique "Salesforce on Salesforce" program that emphasizes internal innovation and direct platform development. The "Everyone is a Builder" philosophy suggests a highly hands-on approach where designers are expected to prototype, implement, and iterate using AI tools, moving beyond traditional design deliverables. The focus on rapid 4-week cycles and demo-driven delivery indicates an agile and iterative environment.

📈 Primary Responsibilities

• Act as an Accountable Builder within small, cross-functional squads (3-5 members) to own problem definitions, co-define solutions, and deliver outcomes within rapid 4-week cycles.

• Employ a Demo-Driven Delivery approach, building prototypes to plan rather than plans to build Proofs of Concept (POCs), ensuring each work item produces a demo artifact linked to a Linear issue.

• Engage in Direct Implementation by moving beyond static mocks to directly solution with users, stakeholders, engineers, and product managers, using AI tools to assist in implementing and polishing front-end details.

• Practice Async-First Collaboration, replacing traditional meetings with asynchronous communication leveraging Slack, short video updates, and public channels for progress sharing.

• Conduct User & Data-Centric Iteration by distilling complex problems, evaluating design tradeoffs, and anchoring design quality in real data and live user feedback.

• Facilitate Cross-Functional Alignment by serving as a collaborative bridge between design, product, and engineering, preparing materials for research activities, and producing clear accessibility and localization documentation.

• Design solutions across a wide range of business coverage areas including Sales, Revenue, Customer Success, Partner, Comms, Employee Success, and more.

📝 Enhancement Note: The responsibilities highlight a shift towards a more integrated and hands-on design role, where designers are expected to be "Builders" who directly contribute to implementation using AI tools. The emphasis on rapid iteration (4-week cycles), demo-driven delivery, and async-first communication suggests a fast-paced, agile, and efficient operational model.

🎓 Skills & Qualifications

Education: A related technical degree is required.

Experience: Mid-level experience is expected, typically 2-5 years in UX Design or a related field.

Required Skills:

• Deep understanding of user-centered design principles and methodologies.

• Proven ability to apply and adapt design system components into high-fidelity, shippable solutions.

• A strong "Builder" mentality with a bias toward action, resilience, and a willingness to experiment with new methods.

• Experience or strong willingness to use AI coding tools daily for building, automating, and experimenting.

• Strong communication skills, with the ability to articulate design rationale, provide and receive actionable feedback in critiques, and navigate conflicting priorities diplomatically.

• Capability to integrate accessibility and localization considerations beyond basic compliance.

• Expert knowledge of current design tools (e.g., Figma, Sketch, Adobe Creative Suite) and the ability to quickly learn new tools.

• Experience in designing for complex enterprise software platforms. Preferred Skills:

• Falling into the archetype of a "Strong Generalist" (highly skilled across multiple disciplines like visual design, interaction design, and front-end implementation) or a "Deep Specialist" (top-tier expert in a specific niche).

• Experience with Agile development methodologies and working in iterative cycles.

• Familiarity with CRM platforms, particularly Salesforce.

• Proven ability to conduct user research and synthesize findings into actionable design improvements.

• Experience with front-end development concepts (HTML, CSS, JavaScript).

📝 Enhancement Note: The "Builder" mentality and explicit mention of AI coding tools indicate a need for candidates who are not only designers but also proactive implementers. The preference for "Generalists" or "Deep Specialists" suggests Salesforce values both breadth and depth of UX expertise, with a strong emphasis on practical application and direct contribution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A portfolio showcasing end-to-end design process, from problem definition to shipped solutions.

• Examples demonstrating user-centered design thinking, problem-solving, and iterative design approaches.

• Case studies that highlight the application of design systems and the creation of high-fidelity, shippable user interfaces.

• Demonstrations of work involving AI coding tools for building or automating design elements.

• Evidence of integrating accessibility and localization into design solutions.

• Projects that showcase strong communication, collaboration, and stakeholder management skills. Process Documentation:

• Case studies should detail the design process, including research methods, ideation, prototyping, user testing, and final implementation.

• Clearly outline the role of AI tools in the design and development workflow.

• Showcase how feedback and data were used to iterate on designs and drive improvements.

• Provide examples of how complex problems were distilled into clear, actionable workflows.

📝 Enhancement Note: The portfolio is critical for this role, as it needs to demonstrate not just design skills but also a "Builder" mentality, proficiency with AI tools, and experience with rapid, demo-driven delivery. Submissions without portfolios or work samples will not be considered, underscoring its importance.

💵 Compensation & Benefits

Salary Range:

For a UX Designer with 2-5 years of experience in Mexico City, the estimated annual salary range is typically between MXN $400,000 to MXN $700,000. This range can vary based on specific skills, portfolio strength, and the final interview assessment.

Benefits:

• Comprehensive health insurance plans.

• Resources and support for maintaining work-life balance.

• Access to AI-driven productivity and learning tools to accelerate impact.

• Opportunities for professional development and career growth within Salesforce.

• Potential for participation in innovative projects and cutting-edge technology adoption. Working Hours:

The standard working hours are approximately 40 hours per week, with flexibility expected due to the agile and collaborative nature of the role. The emphasis on async-first collaboration may allow for some autonomy in structuring the workday.

📝 Enhancement Note: Salary estimate is based on industry benchmarks for UX Designers in Mexico City with 2-5 years of experience, considering the tech industry and the specific requirements of a role at a company like Salesforce. Benefits are derived from the job description's mention of "balance" and "AI agents accelerate your impact."

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Software, AI, CRM (Customer Relationship Management). Salesforce is a leader in cloud-based software, specializing in customer relationship management solutions.

Company Size: Salesforce is a large enterprise, employing over 70,000 people globally. This scale offers significant resources, opportunities for diverse projects, and a structured environment, while the "Salesforce on Salesforce" team operates with the agility of a smaller unit.

Founded: Salesforce was founded in 1999, with a history of innovation and growth, consistently pushing the boundaries in CRM and enterprise software.

Team Structure:

• The "Salesforce on Salesforce" UX Design team is described as working in small, focused, cross-functional squads of 3-5 members.

• These squads tackle specific internal business problems and are empowered to build, experiment, and ship results rapidly.

• The team operates with a "Everyone is a Builder" philosophy, blurring traditional role lines and encouraging direct contribution.

• Collaboration is primarily asynchronous, using tools like Slack and short video updates. Methodology:

• AI-Driven Innovation: A core tenet is the daily use of AI coding tools to build, automate, and experiment, reflecting Salesforce's commitment to AI integration.

• Demo-Driven Delivery: Emphasis is placed on producing working demos as the primary output, valuing tangible results over extensive planning documents.

• Rapid Iteration: Work is organized into rapid 4-week cycles, promoting agility and continuous delivery of value.

• Systems Thinking: Designers are expected to understand and design for complex systems, considering the interconnectedness of various business functions.

• Async-First Collaboration: A modern approach to communication that prioritizes efficiency and clear documentation of progress and decisions.

Company Website: https://www.salesforce.com/

📝 Enhancement Note: The company culture is characterized by a strong emphasis on innovation, customer success (even internally), and a forward-thinking approach, particularly with the integration of AI. The "Salesforce on Salesforce" team embodies this by acting as internal pioneers, using their own platform to solve problems and demonstrate its capabilities.

📈 Career & Growth Analysis

Operations Career Level: This role is at a mid-level (UX Designer 2), typically requiring 2-5 years of experience. It involves significant autonomy within a squad, direct contribution to product development, and the opportunity to influence internal processes and tools.

Reporting Structure: While specific reporting lines aren't detailed, designers will likely report to a UX Design Manager or Lead within the "Salesforce on Salesforce" program. They will work closely with Product Managers, Engineers, and other stakeholders within their cross-functional squads.

Operations Impact: This role has a direct impact on improving the internal operations of Salesforce by designing and implementing solutions that enhance productivity, efficiency, and user experience for Salesforce employees. By acting as "Customer Zero," the team's success directly showcases the value and capabilities of the Salesforce platform.

Growth Opportunities:

• Skill Specialization: Deepen expertise in AI-assisted design, front-end implementation, accessibility, localization, or specific business domains (Sales, Revenue, etc.).

• Leadership Potential: Grow into lead roles within squads, mentoring junior designers, or taking on more complex problem spaces.

• Cross-Functional Expertise: Develop a strong understanding of product management and engineering processes, enabling a more holistic approach to product development.

• Advancement within Salesforce: Opportunities to move to other product teams, leadership roles, or specialized design functions within the broader Salesforce organization.

• Influence on Internal Tools: Directly shape the tools and platforms that thousands of Salesforce employees use daily, creating significant impact.

📝 Enhancement Note: The "Everyone is a Builder" and "Demo-Driven Delivery" philosophies suggest a fast-track for high-performing individuals who can demonstrate tangible results and adapt quickly to new technologies like AI. This role offers a unique opportunity to influence internal processes and gain deep experience with the Salesforce platform from the "inside out."

🌐 Work Environment

Office Type: This role is designated as Hybrid, meaning it will involve a combination of working remotely and from a Salesforce office location.

Office Location(s): Mexico City, Mexico. Specific office details and expected in-office days would be clarified during the interview process.

Workspace Context:

• Collaborative Environment: The role emphasizes collaboration within small, cross-functional squads, fostering a close-knit working dynamic.

• Tooling & Technology: Access to industry-standard design tools and, crucially, cutting-edge AI coding tools will be provided to facilitate rapid development and experimentation.

• Team Interaction: While async-first, there will be ample opportunity for interaction within the squad and with stakeholders to refine designs and gather feedback. The emphasis is on efficient, focused communication.

• Innovation Hub: Being part of "Salesforce on Salesforce" places the designer in a unique environment focused on internal innovation and pushing the boundaries of the platform.

Work Schedule:

The role is full-time, with an expected 40-hour work week. The async-first approach suggests some flexibility in how the workday is structured, allowing individuals to manage their time effectively while meeting project deadlines and collaboration needs.

📝 Enhancement Note: The hybrid nature combined with an async-first communication style suggests a modern, flexible work environment that balances in-person collaboration with remote efficiency. The focus is on output and impact rather than strict adherence to traditional office routines.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess foundational UX skills, "Builder" mentality, and experience with relevant tools.

• Portfolio Deep Dive: Expect detailed discussions about your portfolio projects, focusing on your process, problem-solving approach, use of AI tools, and impact. Be prepared to walk through specific case studies.

• Skills Assessment/Challenge: A practical exercise or case study simulating the role's responsibilities, potentially involving designing a solution for an internal Salesforce problem or demonstrating proficiency with AI design tools.

• Cross-Functional Interviews: Discussions with potential squad members (Product Managers, Engineers) to evaluate collaboration style, communication skills, and cultural fit.

• Final Interview: Likely with a hiring manager or senior leader to discuss career aspirations, overall fit with Salesforce culture, and strategic thinking.

Portfolio Review Tips:

• Showcase the "Builder" Mindset: Highlight projects where you went beyond static mocks, built prototypes, or directly implemented elements.

• Integrate AI Tool Usage: Clearly articulate how you've used AI tools in your design process, demonstrating efficiency gains or innovative outcomes.

• Demo-Driven Narrative: Frame your case studies around the delivery of working demos or tangible outputs, rather than just design artifacts.

• Focus on Internal Impact: If possible, tailor examples to solving business problems similar to those faced internally by Salesforce.

• Quantify Results: Wherever possible, use data and metrics to demonstrate the impact of your designs on user experience, efficiency, or business outcomes.

• Accessibility & Localization: Ensure these are explicitly addressed in at least one case study, showcasing thoughtful integration.

• Password Protection: Provide a password for your portfolio if it contains sensitive information.

Challenge Preparation:

• Understand the "Salesforce on Salesforce" Model: Research the company's internal innovation initiatives and the "Everyone is a Builder" philosophy.

• Practice AI Tool Integration: Familiarize yourself with common AI design and coding assistants and be ready to discuss their application.

• Articulate Tradeoffs: Be prepared to discuss design decisions, tradeoffs, and how you would balance competing priorities or constraints.

• Async Communication: Consider how you would present updates or findings asynchronously.

📝 Enhancement Note: The interview process heavily emphasizes practical application, the "Builder" mentality, and proficiency with AI tools. A strong portfolio that demonstrates these aspects is crucial for success. The shift towards demo-driven delivery means interviewers will be looking for evidence of tangible output.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Expert proficiency required in current design tools (e.g., Figma, Sketch, Adobe Creative Suite). The ability to quickly learn new tools is essential.

• AI Coding Tools: Daily use and experimentation with AI tools for building, automating, and implementing front-end details. Specific tools will likely be industry-standard AI assistants for coding and design.

• Collaboration & Communication: Slack for asynchronous communication, short video updates, and public channels.

• Project Management: Tools like Linear for issue tracking and linking demo artifacts, indicating an agile workflow.

Analytics & Reporting:

• While not explicitly listed as a primary responsibility, designers are expected to be user and data-centric, implying familiarity with analytics platforms or dashboards to gather insights and evaluate design impact. This could include tools like Tableau, Salesforce's own reporting capabilities, or others used internally. CRM & Automation:

• Deep understanding of the Salesforce platform itself is a significant advantage, as solutions are built directly on it. Familiarity with CRM concepts and automation workflows is beneficial.

📝 Enhancement Note: The technology stack highlights a blend of traditional UX design tools with a strong, forward-looking emphasis on AI-powered tools for development and automation. Proficiency with the Salesforce platform is implicitly valuable given the role's context.

👥 Team Culture & Values

Operations Values:

• Customer Success (Internal): A core value is to drive success for Salesforce employees by solving internal business challenges, embodying the "Customer Zero" principle.

• Innovation & AI Integration: A relentless drive to explore and adopt new technologies, particularly AI, to transform how work is done.

• Bias for Action & Shipping: A culture that prioritizes building, experimenting, and delivering tangible results quickly, rather than getting bogged down in process.

• Collaboration & Transparency: Open communication, sharing progress asynchronously, and working effectively in cross-functional teams to achieve shared goals.

• User-Centricity & Data-Driven Decisions: Designing with empathy for the user and grounding design choices in data and live user feedback.

• Resilience & Adaptability: Embracing change and being willing to let go of traditional methods to experiment with new approaches.

Collaboration Style:

• Async-First: Communication is predominantly asynchronous, using Slack, short video updates, and public channels to maintain transparency and efficiency.

• Cross-functional Squads: Designers work closely with Product Managers, Engineers, and other stakeholders in small, integrated teams.

• "Everyone is a Builder": A flat hierarchy within squads where roles are fluid, and all members are encouraged to contribute directly to building and shipping solutions.

• Feedback Culture: Active participation in critiques, giving and receiving actionable feedback to continuously improve designs and processes.

📝 Enhancement Note: The team culture is a blend of agile startup mentality within a large enterprise. The emphasis is on rapid execution, embracing new technology (AI), and a highly collaborative yet efficient communication style.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapid Iteration Cycles: Adapting to and consistently delivering high-quality work within tight 4-week development cycles.

• Embracing AI Tools: Quickly mastering and integrating new AI coding and design tools into daily workflows, which may require learning new paradigms.

• "Everyone is a Builder" Ambiguity: Navigating the blurred lines between design and implementation roles, requiring a versatile skill set and a proactive "builder" mindset.

• Async Communication Management: Effectively collaborating and ensuring alignment across teams without relying heavily on synchronous meetings.

• Solving Complex Internal Problems: Tackling diverse and potentially intricate business challenges across various departments within Salesforce.

Learning & Development Opportunities:

• AI Tool Mastery: Becoming an expert in leveraging AI for design and development, staying at the forefront of technological advancements.

• End-to-End Product Lifecycle: Gaining hands-on experience across the entire product development lifecycle, from ideation to direct implementation and iteration.

• Cross-Functional Skill Development: Deepening understanding of product management, engineering, and business operations through close collaboration.

• Exposure to Diverse Business Domains: Working on projects spanning Sales, Revenue, Customer Success, and other critical business functions.

• Leadership in Innovation: Opportunities to lead design initiatives within squads and influence the adoption of new design and development methodologies.

📝 Enhancement Note: The challenges are directly tied to the innovative and fast-paced nature of the role, particularly the integration of AI and the "builder" philosophy. Growth opportunities are significant due to the exposure to cutting-edge tech and broad business functions.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to quickly learn and implement a new tool or technology to solve a design problem. How did you approach it, and what was the outcome?" (Focus on AI tool adoption and rapid learning).

• "Walk us through a project where you went beyond static mocks to directly build or implement parts of the user interface. What was your role, and what challenges did you face?" (Highlighting the "Builder" aspect and direct implementation).

• "How would you approach designing a new feature for an internal Salesforce tool, given a 4-week development cycle and the need for a working demo at the end?" (Assessing process, efficiency, and demo-driven delivery).

• "Describe your experience with integrating accessibility and localization into your design process. Can you provide an example where this was critical?" (Ensuring inclusive design practices).

• "How do you leverage data and user feedback to iterate on your designs, especially in a fast-paced environment?" (Assessing data-centricity and iterative methodology). Company & Culture Questions:

• "What interests you about the 'Salesforce on Salesforce' program and the 'Everyone is a Builder' philosophy?" (Assessing alignment with the unique team culture).

• "How do you stay updated on the latest trends in UX design and AI technology?" (Evaluating curiosity and commitment to continuous learning).

• "Describe your ideal collaboration style within a small, cross-functional team that emphasizes asynchronous communication." (Assessing adaptability to the async-first model). Portfolio Presentation Strategy:

• Prioritize "Builder" Projects: Select 2-3 case studies that best showcase your ability to build, implement, and use AI tools.

• Structure with Demos: For each case study, clearly articulate the problem, your process, the solution (ideally with links to demos or interactive prototypes), and the measured impact.

• Explain AI Integration: Dedicate specific talking points to how AI tools were used, the benefits they provided, and any lessons learned.

• Quantify Impact: Present metrics related to user experience improvements, efficiency gains, or business outcomes.

• Be Ready for Technical Questions: Expect questions about your design decisions, technical constraints, and how you collaborated with engineers.

• Showcase Adaptability: Be prepared to discuss how you handle ambiguity and adapt to evolving project requirements or technologies.

📝 Enhancement Note: Interview preparation should heavily focus on demonstrating practical skills, adaptability, and a proactive "builder" mindset, with a strong emphasis on how AI tools are integrated into the design and development workflow.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided application link on the Salesforce careers portal.

• Customize Your Resume: Tailor your resume to highlight keywords such as "User-Centered Design," "AI Tools," "Demo-Driven Development," "Cross-Functional Collaboration," "Prototyping," "Accessibility," and "Localization." Quantify achievements wherever possible.

• Curate Your Portfolio: Ensure your portfolio prominently features projects showcasing your "Builder" mentality, direct implementation experience, and effective use of AI tools. Include clear case studies with a focus on process, problem-solving, and demonstrable impact. Provide a password if necessary.

• Prepare Your Narrative: Practice articulating your design process, your contributions to shipped products, and your experience with rapid iteration and asynchronous collaboration. Be ready to discuss specific projects in detail and answer strategy questions related to the role's unique demands.

• Research Salesforce & AI: Understand Salesforce's mission, its AI strategy ("Agentforce"), and the "Salesforce on Salesforce" initiative. Familiarize yourself with how AI is being integrated into CRM and workplace tools.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.