UX Design - Associate UX Designer - GR - 40099 - 73557 - JR191501

📍 Job Overview

Job Title: Associate UX Designer
Company: Elevance Health
Location: Bengaluru, Karnataka, India
Job Type: Full-time
Category: UX Design / Product Design
Date Posted: May 11, 2026
Experience Level: 0-2 Years
Remote Status: On-site

🚀 Role Summary

• This role focuses on contributing to the design of human-centered digital health experiences within the healthcare technology sector, emphasizing user research and product innovation.
• The Associate UX Designer will collaborate closely with product management and engineering teams to translate complex healthcare challenges into intuitive and accessible digital solutions.
• A key aspect of the role involves the creation of design artifacts such as wireframes, user flows, and prototypes, utilizing industry-standard tools like Figma.
• The position requires adherence to established design systems, accessibility standards (WCAG), and agile development methodologies to ensure seamless integration into regulated product environments.

📝 Enhancement Note: The "GR" in the job title likely refers to a specific internal grouping or grading system within Elevance Health. The "40099 - 73557 - JR191501" are internal job requisition identifiers. The "Job Family: IFT > Engineering​/Dev" and "Skill Category: Super Niche" further contextualize the role within the IT and specialized design functions. This role is positioned as an entry-level opportunity for emerging designers.

📈 Primary Responsibilities

• Assist in the planning and execution of user research activities, including conducting interviews with members, care coordinators, and clinical users, under the guidance of senior designers.
• Develop wireframes, user flows, and interactive prototypes to effectively explore and communicate design solutions for health technology products.
• Support the synthesis of user research findings into structured artifacts such as journey maps, affinity diagrams, and personas, specifically tailored for healthcare user populations.
• Contribute to the creation and maintenance of UI specifications, comprehensive design documentation, and developer handoff assets, primarily using Figma.
• Consistently apply Carelon's design system components, established interaction patterns, and accessibility standards (WCAG) across all design deliverables.
• Actively participate in design critiques, sprint ceremonies, and cross-functional reviews with product managers and engineering partners to foster collaborative ideation.
• Collaborate closely with developers to ensure the faithful and accessible implementation of designs within regulated healthcare product environments.
• Respond constructively to design feedback, iterating on work with a spirit of curiosity and a commitment to continuous learning and improvement.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on foundational UX practices within a regulated industry. The mention of "regulated product environments" and "healthcare, insurance, or social services context" underscores the need for diligent design work that prioritizes user safety, privacy, and compliance alongside user experience.

🎓 Skills & Qualifications

Education: Bachelor's degree in UX Design, Interaction Design, Human-Computer Interaction (HCI), Communication Design, Psychology, Cognitive Science, or a related field from a premium design institute (e.g., NID, IIT, NIFT).
Experience: 1-2 years of professional UX design experience, which can include internships, co-op programs, significant academic projects, or freelance work.

Required Skills:

• Working knowledge of Figma, including component usage, auto-layout features, and basic prototyping capabilities.
• Foundational understanding of visual design principles, including hierarchy, spacing, color theory, and typography.
• Familiarity with usability heuristics and Web Content Accessibility Guidelines (WCAG) accessibility standards.
• Strong written and verbal communication skills, with the ability to clearly articulate design rationale to both design and non-design stakeholders.
• Ability to work comfortably with ambiguity and to ask clarifying questions to ensure a clear path forward.
• Demonstrated empathy for user groups, particularly those managing chronic conditions, elderly users, and caregivers, which are core user communities for Carelon.

Preferred Skills:

• Coursework or project exposure to user research methodologies, information architecture, behavioral science, or advanced visual design techniques.
• Hands-on experience with at least one major design or prototyping tool (Figma is strongly preferred).
• Exposure to agile or sprint-based product development environments.
• Prior experience in a healthcare, insurance, or social services context, even in a non-design capacity, is considered a meaningful advantage.
• Awareness of cognitive and behavioral psychology as it applies to user decision-making and interface design.

📝 Enhancement Note: The preference for premium design institute graduates and specific mention of Figma indicate a desire for candidates with strong foundational design education and practical tool proficiency. The emphasis on empathy for specific user groups points to the importance of user-centricity in healthcare design.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A portfolio is mandatory and must demonstrate foundational design thinking, showcasing the candidate's approach to problem-solving.
• Include detailed process documentation for at least one end-to-end design case study, whether academic or professional, highlighting the journey from problem definition to final solution.
• Showcase the ability to create wireframes, user flows, and interactive prototypes as key deliverables.
• Demonstrate an understanding of how to apply design principles and user research insights into practical design solutions.

Process Documentation:

• Detail the user research methodologies employed, including methods for user interviews and synthesis of findings.
• Illustrate the creation of user journey maps, affinity diagrams, and personas relevant to healthcare user groups.
• Provide examples of UI specifications and developer handoff assets, showcasing clear communication for implementation.
• Show evidence of applying design system components and adhering to accessibility standards in design work.

📝 Enhancement Note: The portfolio is critical for this role, serving as the primary evidence of design thinking process, tool proficiency, and ability to translate research into tangible design artifacts. A structured case study approach that highlights problem-solving and iterative design is crucial.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for an Associate UX Designer with 0-2 years of experience in Bengaluru, India, the estimated annual salary range is likely between ₹400,000 to ₹700,000 (INR). This range can vary based on the candidate's specific qualifications, portfolio strength, and the final negotiation.

Benefits:

• Extensive focus on learning and development opportunities for skill advancement.
• Competitive health and medical insurance coverage for associates and potentially their dependents.
• Comprehensive range of rewards and recognitions to acknowledge performance and contributions.
• Access to best-in-class amenities and inspiring workspaces designed to foster creativity and collaboration.
• Holistic well-being programs supporting physical and mental health.

Working Hours: Full-time, typically 40 hours per week, with potential for flexibility depending on project needs and team agreements, aligning with standard business hours in India (Asia/Kolkata timezone).

📝 Enhancement Note: Salary estimation is based on general market data for UX Design roles in Bengaluru, India, for early-career professionals. The provided benefits are derived directly from the "Life @ Carelon" section of the job description, highlighting the company's commitment to employee well-being and growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare and Health Insurance. Elevance Health is a major player in the American health insurance market, with Carelon focusing on providing technology and solutions to improve healthcare delivery and member engagement. This industry context means a strong emphasis on user trust, data security, compliance, and empathy for diverse patient needs.
Company Size: Elevance Health is a Fortune 500 company, indicating a large, established organization with significant resources and market presence. Carelon, as a subsidiary, likely operates with a blend of corporate structure and a more agile, solution-oriented approach.
Founded: Elevance Health has a long history, evolving over decades. Carelon Global Solutions was founded in 2017. This relatively recent founding for Carelon suggests a culture that might be more adaptable and innovation-focused, while leveraging the stability and resources of its parent company.

Team Structure:

• The UX Design team likely operates within the IFT (Information Technology) department, specifically within the Engineering/Development domain, focusing on product management and development.
• The Associate UX Designer reports to an Assistant Manager of Product Management, indicating a reporting structure that bridges design and product strategy.
• Cross-functional collaboration is essential, with frequent interaction expected between UX designers, product managers, engineers, and potentially clinical stakeholders.

Methodology:

• The team likely follows a human-centered design approach, incorporating user research to inform design decisions throughout the product lifecycle.
• Agile and sprint-based development methodologies are expected, requiring designers to work iteratively and collaboratively within development cycles.
• Emphasis is placed on applying design thinking principles to solve complex healthcare challenges and drive operational efficiency for care management and member engagement platforms.

Company Website: https://www.elevancehealth.com/

📝 Enhancement Note: The company's mission to "Improve Lives and Communities. Simplify Healthcare." directly influences the design philosophy. Candidates should be prepared to discuss how their design work contributes to these goals, particularly in the context of healthcare technology.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level (Associate) position within the UX Design discipline, specifically targeting individuals with foundational knowledge and early-stage professional experience (0-2 years). It's designed as a stepping stone for emerging designers seeking to build their expertise in a specialized domain.
Reporting Structure: The Associate UX Designer reports to an Assistant Manager of Product Management. This structure suggests close alignment with product strategy and development roadmaps, with guidance provided by a senior product leader.
Operations Impact: The role's impact is centered on improving the user experience of digital health platforms. This directly influences member engagement, care coordination efficiency, and the overall effectiveness of healthcare delivery. By simplifying complex health systems through design, the role contributes to the company's mission of improving lives and communities.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific UX areas such as user research, interaction design, information architecture, or accessibility within the healthcare domain.
• Career Progression: Potential to advance to UX Designer, Senior UX Designer, Lead UX Designer, or specialized roles in UX Research or Design Strategy, with increasing responsibility and project ownership.
• Cross-Functional Learning: Exposure to product management, engineering, and clinical workflows provides a holistic understanding of product development in the healthcare industry.
• Mentorship: Guidance from senior practitioners and managers within Carelon offers opportunities for professional development and craft refinement.

📝 Enhancement Note: The role is explicitly positioned as a developmental opportunity. Candidates should highlight their eagerness to learn, grow, and contribute to the healthcare sector while showcasing their foundational design skills.

🌐 Work Environment

Office Type: The role is designated as "On-site" at the Bengaluru, Bagmane Solarium City location. This suggests a traditional office environment where collaboration and in-person interaction are prioritized.
Office Location(s): Bengaluru, Karnataka, India. This is a major technology and business hub in India, offering access to a vibrant professional community and potentially good infrastructure.

Workspace Context:

• The office environment is likely designed to foster collaboration, with shared workspaces and meeting rooms conducive to design critiques and team discussions.
• Access to necessary design tools and technology, including Figma and other relevant software, is expected.
• Opportunities for direct interaction with design peers, product managers, and engineers will be readily available, supporting a dynamic and integrated workflow.

Work Schedule: Standard full-time hours (approximately 40 hours per week) with a focus on the Asia/Kolkata timezone. While primarily on-site, there might be some flexibility based on team needs or project deadlines, though the core expectation is consistent office presence.

📝 Enhancement Note: The on-site requirement indicates a preference for in-person collaboration, which is often beneficial for junior designers who can learn from observing and interacting directly with senior team members and cross-functional partners.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of applications and portfolios to assess foundational skills, design thinking, and alignment with role requirements.
• Portfolio Presentation: Candidates will likely be asked to present their portfolio, focusing on a key end-to-end case study. This is an opportunity to discuss their design process, problem-solving approach, and rationale behind their decisions.
• Technical/Design Challenge: A potential design exercise or case study to evaluate problem-solving abilities, design ideation, and tool proficiency in a timed setting.
• Behavioral & Cultural Fit Interviews: Discussions to assess communication skills, collaboration style, empathy, and alignment with Carelon's values (Leadership, Community, Integrity, Agility, Diversity).
• Final Interview: May involve discussions with senior leadership to confirm fit and potential.

Portfolio Review Tips:

• Showcase Process, Not Just Polish: Clearly articulate your design thinking process, including research, ideation, iteration, and testing. Explain why you made certain design decisions.
• Highlight Impact: Quantify the impact of your designs where possible. For academic projects, focus on learning outcomes and how the design addressed the user's problem.
• Tailor to Healthcare: If possible, include projects that touch upon healthcare, complex systems, or user empathy. Explain how you considered the unique needs of healthcare users.
• Figma Proficiency: Be prepared to discuss your specific use of Figma, including advanced features like components, auto-layout, and prototyping.
• Clarity and Conciseness: Present your work clearly and concisely. Be ready to answer specific questions about your contributions and design choices.

Challenge Preparation:

• Understand the Problem: If given a design challenge, ensure you fully understand the problem statement and user needs before jumping into solutions.
• Embrace Ambiguity: Be comfortable asking clarifying questions and making informed assumptions when necessary, demonstrating your ability to work with incomplete information.
• Focus on User-Centricity: Ground your solutions in user needs and research principles.
• Iterative Thinking: Show that you can think through different solutions and potential trade-offs.

📝 Enhancement Note: The emphasis on portfolio review and potential design challenges means candidates should prepare thoroughly to demonstrate not just design execution but also their strategic thinking and problem-solving capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is the primary tool for wireframing, prototyping, UI design, and developer handoff. Proficiency in Figma, including its advanced features like auto-layout, component libraries, and collaborative functionalities, is essential.
• Prototyping Tools: While Figma is preferred, familiarity with other prototyping tools may be beneficial.

Analytics & Reporting:

• While not explicitly listed as a primary tool for this role, exposure to or understanding of how user data and analytics inform design decisions is valuable. This could include familiarity with analytics platforms used in product development.

CRM & Automation:

• Not directly relevant to the UX design role itself, but understanding how designs integrate into broader platforms that might use CRMs or automation tools is helpful context.

📝 Enhancement Note: Figma is highlighted as a critical tool. Candidates should be prepared to demonstrate their proficiency and understanding of its capabilities within the interview and portfolio review process.

👥 Team Culture & Values

Operations Values:

• Leadership: Taking initiative in design tasks and contributing proactively to team discussions and problem-solving.
• Community: Collaborating effectively with cross-functional teams and contributing to a supportive design environment.
• Integrity: Maintaining high standards in design work, respecting user privacy, and ensuring ethical design practices.
• Agility: Adapting to changing project requirements and embracing iterative design processes within agile sprints.
• Diversity: Designing inclusively for a diverse user base and contributing to a diverse and inclusive workplace culture.

Collaboration Style:

• Cross-functional Integration: Active participation in design critiques, sprint ceremonies, and reviews with product and engineering partners is key.
• Constructive Feedback: A willingness to provide and receive constructive feedback is vital for iterative design improvements.
• Knowledge Sharing: Contributing to the team's collective knowledge by sharing insights from research, design explorations, and best practices.

📝 Enhancement Note: The company values are deeply integrated into the work culture and expectations for designers. Candidates should be ready to articulate how their work and approach align with these core values.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complex Healthcare Systems: Navigating the intricacies of healthcare regulations, diverse user needs (patients, clinicians, administrators), and existing complex systems presents a significant design challenge.
• Balancing User Needs with Business Requirements: Ensuring that user-centric designs also meet business objectives and technical constraints within a large enterprise.
• Adhering to Strict Accessibility and Compliance Standards: Designing solutions that are not only user-friendly but also fully compliant with healthcare regulations and accessibility guidelines (WCAG).
• Integrating with Evolving Technologies: Staying abreast of new design tools, methodologies, and healthcare technology trends to ensure designs are innovative and effective.

Learning & Development Opportunities:

• Specialized UX Training: Access to internal and external training programs focused on advanced UX research, interaction design, and healthcare-specific design challenges.
• Industry Conferences and Certifications: Opportunities to attend relevant UX conferences and pursue certifications in areas like accessibility or user research.
• Mentorship Programs: Formal or informal mentorship from senior designers and product leaders to guide career development and skill enhancement.
• Exposure to Cutting-Edge Healthcare Technology: Working on projects that leverage new technologies to solve critical healthcare problems, providing hands-on learning experience.

📝 Enhancement Note: The healthcare industry presents unique challenges that require continuous learning and adaptation. The company's commitment to learning and development is a significant opportunity for growth in this specialized field.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for taking a complex healthcare problem and translating it into a user-centered digital solution. Walk me through a specific example from your portfolio." (Focus on Design Thinking, Research, Iteration)
• "How do you ensure your designs are accessible and compliant with standards like WCAG? Can you provide an example of how you've applied these principles?" (Focus on WCAG, Accessibility, Compliance)
• "How do you collaborate with product managers and engineers? Describe a situation where you had to negotiate design decisions with cross-functional partners." (Focus on Collaboration, Communication, Stakeholder Management)

Company & Culture Questions:

• "What interests you about designing for the healthcare industry, specifically for Elevance Health/Carelon?" (Focus on Industry Interest, Company Mission Alignment)
• "How do you approach receiving and giving constructive design feedback?" (Focus on Collaboration, Growth Mindset)
• "How would you demonstrate empathy for diverse user groups, such as patients with chronic conditions, in your design process?" (Focus on Empathy, User-Centricity)

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically: Problem > Research > Ideation > Design Solutions (Wireframes, Prototypes) > Rationale > Outcomes/Learnings.
• Storytelling: Frame your case study as a narrative, highlighting the challenges, your role, and the impact of your design decisions.
• Visuals: Use clear, high-quality visuals of your wireframes, user flows, and prototypes. Annotate them to explain key elements.
• Figma Showcase: Be prepared to briefly demonstrate specific Figma features or workflows you utilized.
• Conciseness: Respect the allocated time and focus on the most impactful aspects of your work.

📝 Enhancement Note: Interview preparation should heavily emphasize demonstrating a structured design process, strong communication skills, empathy, and a clear understanding of the healthcare context. The portfolio is the primary tool for showcasing these capabilities.

📌 Application Steps

To apply for this UX Design position:

• Submit your application through the provided link on the Elevance Health careers portal.
• Portfolio Customization: Tailor your portfolio to highlight relevant case studies that demonstrate your design thinking process, wireframing, prototyping, and user research skills, especially any work related to complex systems or user empathy.
• Resume Optimization: Ensure your resume clearly outlines your 1-2 years of experience, educational background from premium institutes, and proficiency in Figma. Use keywords from the job description such as "User Experience," "Interaction Design," and "WCAG."
• Interview Preparation: Practice presenting your portfolio, focusing on articulating your design process and rationale. Prepare to discuss your understanding of healthcare user needs and your approach to problem-solving.
• Company Research: Familiarize yourself with Elevance Health's mission, values, and the "Think Limitless" philosophy of Carelon. Understand their commitment to improving healthcare and communities to articulate your alignment during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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