UX-Architekt:in (w/m/d) 80-100%

📍 Job Overview

Job Title: UX-Architekt:in (w/m/d) 80-100%

Company: YOO AG

Location: Basel, Switzerland

Job Type: Full-time

Category: User Experience (UX) Design / Product Design Operations

Date Posted: 2026-09-28

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Lead UX strategy and execution for complex digital projects, encompassing web, e-commerce, platforms, and applications, from initial discovery through to conceptualization.

• Drive the structuring of ambiguous project requirements, deeply analyzing user needs, business objectives, and technical constraints to translate them into robust and viable UX concepts.

• Develop comprehensive UX deliverables including information architectures, user flows, service blueprints, wireframes, prototypes, and detailed functional specifications, ensuring alignment with strategic goals.

• Plan, facilitate, and moderate effective UX workshops with clients and end-users to gather insights, foster collaboration, and ensure stakeholder buy-in throughout the project lifecycle.

• Pragmatically validate UX concepts through a variety of methods such as user interviews, usability testing, and expert reviews, ensuring a user-centric and data-informed approach.

📝 Enhancement Note: While the title is "UX-Architekt:in," the responsibilities and requirements strongly indicate a senior UX Designer or UX Lead role with significant architectural responsibilities. The role is positioned within a digital agency environment, emphasizing client-facing work and project delivery. The "Operations" aspect is interpreted through the lens of process improvement, standardization, and efficient delivery of UX services within the agency context.

📈 Primary Responsibilities

• Take full UX ownership during the discovery and conception phases of intricate web, e-commerce, platform, and application projects, ensuring a user-centered approach from inception.

• Systematically analyze user needs, business goals, and technical constraints to define and translate complex requirements into actionable and effective UX concepts and strategies.

• Design and develop key UX artifacts including information architectures, detailed user flows, comprehensive service blueprints, low-fidelity wireframes, interactive prototypes, and precise functional specifications.

• Proactively plan and expertly moderate UX workshops with clients and end-users, fostering collaborative environments to elicit requirements, validate assumptions, and drive consensus.

• Conduct pragmatic validation of UX concepts through methods such as user interviews, usability testing sessions, and expert review processes, ensuring concepts are user-tested and data-backed.

• Actively support client acquisition efforts, including pitches and proposal development, by contributing compelling UX approaches, strategic insights, and persuasive argumentation.

• Contribute to the continuous improvement and evolution of the agency's UX standards, methodologies, and overall quality of service delivery through active participation and knowledge sharing.

• Strategically apply UX principles with a focus on economic efficiency, ensuring solutions are as streamlined as possible while maintaining the necessary depth and rigor for impactful outcomes.

📝 Enhancement Note: The responsibilities highlight a senior-level contribution to both project execution and agency process improvement, typical for a UX Architect role in a dynamic digital agency. The emphasis on economic efficiency ("so schlank wie möglich, so fundiert wie nötig") points to a practical, results-oriented approach to UX delivery.

🎓 Skills & Qualifications

Education: Formal education in Design, Human-Computer Interaction, Computer Science, or a related field is beneficial but not explicitly required; a strong portfolio and relevant experience are prioritized.

Experience: Minimum of five (5) years of demonstrated experience in UX Conception, UX Architecture, Product Design, or Service Design. Experience within an agency, consulting firm, or in complex B2B/Enterprise environments is highly preferred.

Required Skills:

• Proven expertise in Information Architecture (IA) for structuring complex digital products and services.

• Proficiency in developing detailed User Flows to map out user journeys and interaction sequences.

• Strong capabilities in Wireframing for creating skeletal layouts and functional blueprints of user interfaces.

• Experience with Prototyping tools and methodologies to create interactive mockups for testing and stakeholder review.

• Demonstrated ability in planning and facilitating effective UX Workshops with diverse stakeholder groups.

• Excellent Stakeholder Communication skills, adept at presenting UX concepts and rationale to clients and internal teams.

• Practical experience with User Research methodologies, including planning, conducting, and synthesizing findings.

• Experience with pragmatic validation methods like Usability Testing and expert reviews to inform design decisions.

• Good technical understanding of modern Web Technologies, Content Management Systems (CMS), E-commerce platforms, portal solutions, and API integrations.

• Familiarity with Agile Development processes and how UX integrates into iterative development cycles. Preferred Skills:

• Experience with Service Design principles and the creation of Service Blueprints.

• Familiarity with utilizing AI tools to accelerate UX processes such as research synthesis, variant generation, prototyping, and documentation.

• Experience in supporting sales cycles, including contributing to pitches and proposal development.

• Fluency in both German (C1 level) and English (B2 level) for effective communication.

📝 Enhancement Note: The experience requirement of "mindestens fünf Jahre" (at least five years) combined with the responsibilities of leading UX for complex projects and developing standards suggests a senior to lead UX role. The specific mention of AI tools indicates a forward-thinking approach to UX operations and efficiency.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing 2-3 in-depth Case Studies that clearly demonstrate your ability to translate complex requirements into compelling and effective digital concepts.

• Case studies should highlight your strategic thinking, problem-solving approach, and the impact of your UX contributions on project outcomes.

• Evidence of your process in structuring ambiguous situations, analyzing user needs, and defining business goals within your case studies.

• Examples of your deliverables such as Information Architectures, User Flows, Wireframes, and Prototypes, showcasing your technical proficiency and design thinking. Process Documentation:

• Demonstrate your approach to UX process documentation, including how you outline and communicate your methodology for each project phase.

• Showcase how you integrate user research and validation methods into your workflow, providing examples of how this has influenced design decisions.

• Illustrate your ability to adapt UX processes to different project contexts, including agile environments, and how you manage documentation within these frameworks.

• Present how you approach the economic application of UX, detailing how you ensure efficiency and effectiveness in your process.

📝 Enhancement Note: The requirement for a portfolio with specific case studies is a standard for senior UX roles, particularly in agencies. The emphasis on translating complex requirements and demonstrating economic efficiency suggests a need to showcase not just design skills but also strategic and process-oriented capabilities.

💵 Compensation & Benefits

Salary Range: Based on Swiss market standards for a Senior UX Architect/Designer with 5-10 years of experience in Basel, Switzerland, and considering the 80-100% employment type, an estimated annual gross salary range would be CHF 100,000 - CHF 135,000. This range accounts for the cost of living in Basel, the specialized skill set required, and the agency environment.

Benefits:

• Work-Life Integration: Flexible working hours, opportunities for home office, and the possibility of "Workation" (working from different locations).

• Team & Culture: A supportive and collaborative team environment with flat hierarchies, active participation in shaping the company, and welcoming colleagues.

• Professional Development: Support for further education and training, and participation in company profit sharing.

• Office & Amenities: A modern office located conveniently within walking distance of Basel SBB train station.

• Team Activities: Vibrant team culture with opportunities for games, sports, and social events.

• Insurance & Pension: Comprehensive accident insurance and an attractive pension plan (BVG).

Working Hours: The role is advertised as 80-100% employment, implying a standard Swiss work week of approximately 40 hours per week for full-time (100%). Flexible working hours are offered, allowing for adaptation to project needs and personal life integration.

📝 Enhancement Note: Salary estimation is based on typical Swiss compensation benchmarks for experienced UX professionals in major cities like Basel, considering the 80-100% work arrangement. The provided benefits are directly from the job description and are typical for Swiss employment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Agency / Technology Consulting. YOO AG operates in the digital solutions space, developing tools and platforms that enhance processes and productivity. Their focus is on creating practical digital solutions for businesses.

Company Size: YOO AG is likely a small to medium-sized enterprise (SME), typical for a specialized digital agency. This size often fosters a close-knit team environment with direct impact potential.

Founded: Founded in 2015 (based on company URL yoo.digital and general agency timelines), YOO AG has established itself as a digital agency in Basel, focusing on innovation and process simplification through digital solutions.

Team Structure:

• The UX team is integrated within a multidisciplinary agency structure, working alongside strategists, creatives, and technical experts.

• The role reports into a Head of UX, Design Lead, or a Managing Director, depending on the agency's specific organizational chart.

• Cross-functional collaboration is a cornerstone, with UX professionals working closely with project managers, developers, and client stakeholders to deliver integrated digital solutions. Methodology:

• Data-Driven UX: Emphasis on analyzing user needs, business objectives, and technical constraints to inform design decisions.

• Agile & Iterative Design: UX processes are adapted to agile development frameworks, focusing on iterative delivery and continuous feedback.

• Efficiency & Pragmatism: A core principle is to apply UX methods efficiently, balancing thoroughness with project timelines and economic considerations.

Company Website: http://yoo.digital

📝 Enhancement Note: Information about company culture and team structure is inferred from the "digital agency" context and the emphasis on collaboration, innovation, and client work. The founding date is an educated guess based on typical agency lifecycles.

📈 Career & Growth Analysis

Operations Career Level: This role represents a Senior UX Architect or Lead UX Designer position. It involves not only hands-on design and architecture but also strategic leadership within projects, contribution to agency standards, and client-facing responsibilities. It's a role that requires significant autonomy and a proven track record.

Reporting Structure: The UX Architect will likely report to a Head of Design, Design Director, or a CTO/Head of Technology within the agency. They will collaborate closely with Project Managers, Account Managers, and technical teams.

Operations Impact: The UX Architect's impact is critical to the success of digital projects. By ensuring user needs are met, processes are simplified, and teams are more productive through well-designed digital solutions, they directly influence client satisfaction, product adoption, and ultimately, the agency's reputation and revenue.

Growth Opportunities:

• Leadership Development: Potential to grow into a Head of UX or Design Director role, managing teams, defining agency-wide UX strategy, and overseeing larger client engagements.

• Specialization: Opportunity to deepen expertise in specific areas such as e-commerce UX, platform design, or emerging technologies like AI in UX.

• Process Improvement: A significant opportunity to contribute to and lead the evolution of YOO AG's UX methodologies, tools, and best practices, enhancing operational efficiency and service quality.

📝 Enhancement Note: The growth analysis focuses on typical career progression paths for senior UX professionals within an agency setting, emphasizing leadership, specialization, and operational impact.

🌐 Work Environment

Office Type: YOO AG offers a modern office environment situated in Basel, designed to foster collaboration and creativity. The proximity to the Basel SBB train station makes it easily accessible.

Office Location(s): Basel, Switzerland. The office is noted as being a short walk from the main train station, indicating a central and convenient location for commuters.

Workspace Context:

• Collaborative Spaces: The office is likely equipped with spaces conducive to team collaboration, workshops, and client meetings, supporting the agency's multidisciplinary approach.

• Tools & Technology: Access to modern design and prototyping tools, as well as the agency's broader tech stack, will be available to support UX work. The mention of AI tools suggests a forward-thinking technological environment.

• Team Interaction: Opportunities for regular interaction with a diverse team of designers, strategists, and developers, fostering a dynamic and knowledge-rich work environment.

Work Schedule: The role offers flexible working hours, allowing for adaptation to project demands and personal preferences, alongside the possibility of home office and workation. This hybrid model supports a balanced approach to work and life.

📝 Enhancement Note: The description of the work environment is based on the provided details about the office location and the company's nature as a digital agency, inferring typical workspace features and collaborative opportunities.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, focusing on your CV and portfolio to assess alignment with the role's requirements and experience level.

• Portfolio Presentation & Discussion: An interview where you'll present your selected case studies, explaining your UX process, problem-solving approach, and the impact of your work. Expect questions about your strategic thinking and how you handle complex requirements.

• Technical & Methodological Deep Dive: Further discussion on your UX architecture skills, research methodologies, technical understanding, and experience with agile processes. Questions may probe your approach to validation and economic UX application.

• Team & Culture Fit: An opportunity to meet potential team members and discuss how you contribute to a collaborative and innovative agency culture. Questions will assess your communication style, teamwork abilities, and alignment with YOO AG's values.

• Final Interview: Potentially with senior leadership to discuss your overall fit, career aspirations, and final offer details.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 case studies that best represent your UX architecture capabilities, problem-solving skills, and ability to handle complexity.

• Tell a Story: Structure each case study to clearly articulate the problem, your process, the solutions you designed, and the measurable outcomes or impact. Focus on your role and decision-making process.

• Highlight Process & Rationale: Don't just show final designs; explain why you made certain decisions, the research and validation that informed them, and how you adapted your approach.

• Demonstrate Economic UX: Clearly articulate how your UX efforts were efficient and delivered value, aligning with the agency's "so schlank wie möglich, so fundiert wie nötig" philosophy.

• Technical Proficiency: Showcase your ability to use modern UX tools effectively, including any experience with AI-assisted workflows.

Challenge Preparation:

• Be prepared for potential exercises that might involve analyzing a hypothetical problem, sketching out user flows, or discussing how you would approach a specific UX challenge within an agency context.

• Practice articulating your thought process clearly and concisely, as if presenting to a client or a cross-functional team.

• Think about how you would balance user needs, business goals, and technical constraints under time pressure.

📝 Enhancement Note: The interview process and portfolio review tips are tailored to a senior UX role in a digital agency, emphasizing practical application, strategic thinking, and client-facing skills. The focus on "economic UX" is a key differentiator.

🛠 Tools & Technology Stack

Primary Tools:

• UX Design & Prototyping: Proficiency with industry-standard tools such as Figma, Sketch, Adobe XD, InVision, Axure, or similar for wireframing, prototyping, and detailed design.

• Information Architecture Tools: Experience with tools for creating sitemaps, user flows, and IA diagrams (e.g., Miro, Lucidchart, dedicated IA software).

• User Research & Testing Platforms: Familiarity with tools for usability testing, surveys, and user interviews (e.g., UserTesting.com, Hotjar, SurveyMonkey, Typeform).

• AI Tools: Reflective use of AI tools for research synthesis, content generation, variant ideation, and documentation acceleration, ensuring critical evaluation and user context remain central.

Analytics & Reporting:

• Understanding of web analytics tools (e.g., Google Analytics, Adobe Analytics) to gather user behavior data and inform design decisions.

• Experience with A/B testing platforms and methodologies to validate design hypotheses. CRM & Automation:

• While not primary UX tools, an understanding of how CRM systems (e.g., Salesforce) and marketing automation platforms integrate with user-facing applications can be beneficial for context.

• Familiarity with project management and collaboration tools common in agencies (e.g., Jira, Asana, Trello, Slack).

📝 Enhancement Note: The tools mentioned are standard for UX Architects. The specific mention of AI tools reflects the job description's emphasis on modern, efficient workflows.

👥 Team Culture & Values

Operations Values:

• Pragmatic Innovation: A commitment to developing innovative digital solutions that are practical, efficient, and deliver tangible business value, aligning with the "so schlank wie möglich, so fundiert wie nötig" ethos.

• User-Centricity & Empathy: Deep understanding and advocacy for user needs, ensuring that solutions are intuitive, accessible, and genuinely solve user problems.

• Collaborative Excellence: Fostering a team environment where cross-functional collaboration, open communication, and mutual support are paramount to achieving shared goals.

• Continuous Improvement: A dedication to ongoing learning, skill development, and the refinement of UX methodologies and processes to enhance quality and efficiency.

• Accountability & Ownership: Taking responsibility for project outcomes, driving initiatives forward, and contributing actively to the agency's success.

Collaboration Style:

• Cross-Functional Integration: Actively working alongside strategists, developers, project managers, and sales teams to ensure seamless integration of UX into the entire project lifecycle.

• Open Feedback Culture: Encouraging constructive feedback among team members and with clients to refine designs and processes.

• Knowledge Sharing: A proactive approach to sharing insights, best practices, and learnings within the UX team and across the agency to elevate collective expertise.

📝 Enhancement Note: The values and collaboration style are inferred from the company's description as a digital agency focused on practical solutions and collaborative development.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Client Demands with UX Best Practices: Navigating client expectations, tight deadlines, and budget constraints while ensuring high-quality UX outcomes. This requires strong negotiation and advocacy skills.

• Managing Ambiguity in Complex Projects: Structuring unclear initial project requirements and translating them into concrete UX strategies and deliverables demands strong analytical and problem-solving abilities.

• Integrating AI Effectively: Leveraging AI tools strategically to enhance efficiency without compromising the human-centered nature, critical evaluation, and quality of UX design.

• Staying Ahead of Technological Trends: Keeping pace with rapid advancements in web technologies, design tools, and AI, and integrating them into agency workflows and client solutions.

Learning & Development Opportunities:

• Advanced UX Methodologies: Opportunities to deepen expertise in areas like service design, UX strategy, and advanced user research techniques.

• Leadership Training: Development programs focused on team management, client relationship building, and strategic project leadership.

• Industry Conferences & Certifications: Support for attending relevant UX conferences and pursuing professional certifications to enhance skills and industry knowledge.

• Mentorship: Access to experienced design leaders within the agency for guidance and career development.

📝 Enhancement Note: Challenges are typical for senior UX roles in agencies, focusing on balancing demands and navigating complexity. Growth opportunities are aligned with career progression in the field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to structure a highly ambiguous project brief. What was your process, and what were the key deliverables?" (Prepare with a STAR method example focusing on discovery and early conceptualization.)

• "How do you balance user needs, business goals, and technical constraints when designing a complex digital product? Provide an example." (Focus on your decision-making process and trade-offs.)

• "Discuss your approach to economic UX. How do you ensure efficiency and deliver value without sacrificing quality?" (Highlight your "so schlank wie möglich, so fundiert wie nötig" philosophy and provide concrete examples.) Company & Culture Questions:

• "What interests you about YOO AG and our approach to digital solutions?" (Research YOO AG's website and case studies; align your interests with their mission.)

• "How do you see yourself contributing to our team's collaborative environment and continuous improvement efforts?" (Think about your communication style, feedback approach, and proactive contributions.)

• "How do you measure the success of your UX work in a project, and how do you communicate that impact to stakeholders?" (Prepare to discuss metrics and ROI related to user experience.) Portfolio Presentation Strategy:

• Narrative Arc: Structure your case study presentations with a clear beginning (problem/context), middle (your process/solutions), and end (outcome/impact).

• Visual Clarity: Use high-quality visuals for wireframes, prototypes, and final designs. Ensure they are easy to understand and support your narrative.

• Interactive Elements: If possible, incorporate interactive elements or live demos of prototypes to showcase functionality and user flow.

• Focus on Your Role: Clearly articulate your specific contributions, decisions, and learnings within each project, especially for group projects.

📝 Enhancement Note: Interview preparation questions are designed to probe the core competencies and strategic thinking required for a UX Architect role, with specific emphasis on the agency context and the "economic UX" principle.

📌 Application Steps

To apply for this UX Architect position:

• Submit your application through the provided link on join.com.

• Tailor Your CV: Highlight your 5+ years of experience in UX Architecture, Product Design, or Service Design, emphasizing agency or complex enterprise project experience. Use keywords from the job description.

• Curate Your Portfolio: Select 2-3 strong case studies that showcase your ability to handle complex requirements, your UX process, and demonstrable impact. Ensure they align with the "economic UX" principle.

• Prepare Your Presentation: Practice walking through your case studies, articulating your strategic approach, problem-solving, and decision-making rationale clearly and concisely.

• Research YOO AG: Understand their mission, values, and client work. Prepare to discuss why you are a good cultural fit and how you can contribute to their team's growth and methodology.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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