UX Accessibility Consultant

📍 Job Overview

Job Title: UX Accessibility Consultant

Company: Target

Location: 1000 Nicollet Mall, Minneapolis, MN 55403-2542, United States

Job Type: Full time

Category: Digital Accessibility & Inclusive Design Operations

Date Posted: July 29, 2026

Experience Level: Mid-level (assumed 2-5 years)

Remote Status: Hybrid/Flex for Your Day

🚀 Role Summary

• Drive the creation of accessible digital experiences by applying WCAG 2.2 AA standards and Target's internal accessibility guidelines.

• Collaborate closely with Product, Design, and Engineering teams throughout the entire product development lifecycle to integrate accessibility from inception.

• Conduct comprehensive accessibility evaluations, leveraging manual testing, assistive technologies, and specialized tools to identify barriers.

• Provide clear, actionable recommendations and support to resolve accessibility issues, ensuring timely and effective implementation before product launch.

• Advance Target's commitment to inclusive design, ensuring digital products and services are usable by all guests and team members.

📝 Enhancement Note: This role sits within a broader Digital Accessibility, Product Design, Content Design, and Research team, indicating a strategic focus on embedding accessibility as a core component of the user experience rather than an afterthought. The emphasis on partnership across Product, Design, and Engineering suggests a consultative and proactive approach to accessibility.

📈 Primary Responsibilities

• Apply expert knowledge of WCAG 2.2 AA requirements to review and assess digital products, features, user flows, and designs for accessibility compliance.

• Conduct thorough accessibility evaluations using a combination of manual testing techniques, assistive technologies (e.g., screen readers, keyboard navigation), and automated testing tools.

• Document accessibility findings, including specific barrier descriptions, potential impacts on users, and recommended solutions, in a clear and structured format.

• Partner with Product Managers, UX Designers, and Software Engineers to provide real-time accessibility guidance and support during discovery, design, development, and testing phases.

• Educate and empower cross-functional teams on accessibility best practices, standards, and the importance of inclusive design to foster an accessibility-first mindset.

• Support assigned product areas independently while collaborating with Senior and Lead Accessibility Consultants for ongoing professional development and complex issue resolution.

• Contribute to the continuous improvement of Target's digital accessibility standards, processes, and testing methodologies.

📝 Enhancement Note: The responsibility to "support assigned product areas independently" while "continuing to grow your accessibility expertise through collaboration with Senior and Lead Accessibility Consultants" suggests a mid-level role with increasing autonomy and a structured mentorship pathway.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Computer Science, Human-Computer Interaction, Design, or a related field, or equivalent practical experience, is typically expected for roles requiring technical analysis and cross-functional collaboration.

Experience: Professional experience in digital accessibility, with a focus on applying WCAG 2.2 AA requirements and best practices, is essential. Experience working within Agile development methodologies and collaborating with diverse product teams is also critical.

Required Skills:

• Foundational and applied knowledge of WCAG 2.2 AA requirements and their practical application to digital user interfaces and experiences.

• Hands-on experience conducting accessibility evaluations, including manual testing techniques and proficiency with common assistive technologies.

• Proficiency in using screen readers such as NVDA, JAWS, or VoiceOver for testing purposes.

• Demonstrated ability to navigate digital experiences using keyboard-only input and identify associated accessibility barriers.

• Strong technical and analytical aptitude with the ability to understand software development processes and identify technical accessibility issues.

• Excellent oral and written communication skills, with the ability to clearly articulate complex accessibility concepts and recommendations to both technical and non-technical audiences.

• Proven ability to manage multiple priorities, drive work forward independently, and deliver results in a fast-paced, dynamic environment.

• Demonstrated innovative and creative problem-solving skills when addressing accessibility challenges.

• Experience working effectively within broad cross-functional teams (Product, Design, Engineering) and driving collaborative results. Preferred Skills:

• Experience with specific accessibility testing tools (e.g., WAVE, axe, Lighthouse).

• Understanding of accessibility integrations throughout the entire software development lifecycle (SDLC), from requirements gathering to deployment and maintenance.

• Familiarity with Target's internal accessibility standards and design systems.

• Experience with content accessibility (e.g., alt text, ARIA attributes) and its impact on user experience.

📝 Enhancement Note: The explicit mention of specific screen readers (NVDA, JAWS, VoiceOver) and keyboard-only navigation indicates a hands-on testing requirement, not just theoretical knowledge. The emphasis on collaboration and driving results in a fast-paced environment points to a need for strong project management and interpersonal skills.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate past projects where accessibility was a key consideration, showcasing your role in identifying and resolving barriers.

• Include examples of accessibility evaluations, documenting the process, tools used, findings, and recommended solutions.

• Showcase case studies or examples of how you've partnered with design and engineering teams to implement accessibility improvements.

• Quantify the impact of your accessibility work where possible, such as user satisfaction improvements or reduction in accessibility-related issues. Process Documentation:

• Examples of how you document accessibility issues and recommendations, ensuring clarity for development teams.

• Illustrate your process for integrating accessibility testing and feedback into Agile development sprints.

• Showcase your approach to creating or contributing to accessibility guidelines and best practice documentation.

📝 Enhancement Note: While a formal portfolio isn't explicitly requested, the nature of the role demands demonstrable experience. Candidates should be prepared to discuss specific projects and their contributions to accessibility outcomes, highlighting their process for evaluation, documentation, and cross-functional collaboration.

💵 Compensation & Benefits

Salary Range: $69,800.00 - $125,700.00 per year.

Benefits:

• Comprehensive health benefits and programs: Medical, Vision, Dental, Life Insurance.

• Retirement savings: 401(k) plan.

• Employee discount on Target purchases.

• Disability coverage: Short Term Disability, Long Term Disability.

• Paid Time Off: Paid sick leave, Paid national holidays, Paid vacation.

• Additional benefits available through Target's comprehensive program (details at corporate.target.com/careers/benefits).

Working Hours: 40 hours per week, with a Hybrid/Flex for Your Day work arrangement that requires presence at the Minneapolis HQ location and virtual work as needed.

📝 Enhancement Note: The salary range provided is competitive for a mid-level accessibility consultant role in a major metropolitan area like Minneapolis. The comprehensive benefits package reflects Target's commitment to employee well-being, which is a strong draw for candidates. The "Hybrid/Flex for Your Day" model implies a need for self-management and the ability to transition between in-office and remote work seamlessly.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail. As a Fortune 50 company and one of America's leading retailers, Target operates in a highly competitive market where digital innovation and customer experience are paramount.

Company Size: Large (Target is a Fortune 50 company, indicating a massive global workforce). This scale means significant impact and opportunity for standardization and widespread adoption of accessibility practices.

Founded: Target was founded in 1902, bringing a long history of retail experience and evolution, now actively investing in modernizing its digital presence and inclusive practices.

Team Structure:

• The UX Accessibility Consultant is part of a dedicated Digital Accessibility, Product Design, Content Design, and Research team, suggesting a Center of Excellence model for accessibility expertise.

• This team likely collaborates closely with multiple product-specific Pods or feature teams across Target's digital organization.

• The role involves partnership with Product Managers, UX Designers, Content Designers, and Software Engineers, highlighting a cross-functional, matrixed collaboration style. Methodology:

• Emphasis on human-centered design principles, ensuring all digital experiences are built with the user (guest and team member) in mind.

• Commitment to inclusive design, actively seeking to serve diverse populations including people with disabilities, Black, Indigenous, people of color, non-binary individuals, and low-income guests.

• Adherence to Agile delivery practices, requiring flexibility, iterative development, and continuous feedback loops.

Company Website: https://corporate.target.com/

📝 Enhancement Note: Target's stated commitment to serving diverse guests, including those with disabilities, underscores the strategic importance of this accessibility role. The company's size and established presence mean that successful accessibility initiatives can have a profound and widespread impact.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Accessibility Consultant. It requires independent contribution and problem-solving within assigned product areas, while also offering a clear pathway for growth through mentorship from senior team members. The position is crucial for operationalizing accessibility standards across a vast digital ecosystem.

Reporting Structure: The consultant will likely report to a Lead Accessibility Consultant or an Accessibility Manager within the Digital Accessibility team. They will also work closely with Product, Design, and Engineering leads on various product initiatives.

Operations Impact: The Accessibility Consultant's work directly impacts Target's ability to serve all guests equitably, reducing legal risk, enhancing brand reputation, and driving greater customer engagement and loyalty. By ensuring digital products are usable by everyone, they contribute to revenue growth and operational efficiency by minimizing post-launch remediation needs.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas of digital accessibility (e.g., ARIA, mobile accessibility, complex interactions) or become a subject matter expert for particular product domains.

• Leadership: Progress to Senior Accessibility Consultant, Lead Accessibility Consultant, or Accessibility Manager roles, taking on greater strategic responsibility and team leadership.

• Skill Development: Opportunities to gain experience with advanced testing tools, contribute to policy development, and lead accessibility training initiatives for broader teams.

• Cross-functional Mobility: Potential to move into related roles within Product Design, UX Research, or broader Digital Product Management, leveraging their deep understanding of user needs and inclusive design.

📝 Enhancement Note: The role provides a solid foundation for a career in accessibility. The growth opportunities are tied to both deepening technical expertise and developing leadership and strategic influence within a large, complex organization.

🌐 Work Environment

Office Type: The role is designated as Hybrid/Flex for Your Day. This means the work environment is a blend of in-office collaboration at the Minneapolis HQ and remote work. The focus is on task-based needs rather than fixed days in the office.

Office Location(s): 1000 Nicollet Mall, Minneapolis, MN 55403-2542. This is a central downtown Minneapolis location, likely offering a modern, collaborative workspace.

Workspace Context:

• The Minneapolis HQ likely provides a dynamic and collaborative office space designed to facilitate teamwork and innovation.

• Operations professionals will have access to standard office technology and potentially specialized accessibility testing equipment or software.

• Frequent interaction with Product, Design, and Engineering teams is expected, fostering a highly collaborative and integrated work environment.

Work Schedule: The standard work schedule is 40 hours per week. The Hybrid/Flex arrangement suggests a need for flexibility and self-management to balance onsite and remote work based on project requirements and team needs.

📝 Enhancement Note: The Hybrid/Flex model requires a high degree of autonomy and effective time management. Candidates should be comfortable working independently from a remote location while also actively engaging with colleagues onsite for collaborative sessions and key meetings.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely review applications and conduct a brief phone screen to assess basic qualifications, experience, and understanding of accessibility principles.

• Technical Interview(s): Expect one or more interviews focusing on technical knowledge of WCAG, assistive technologies, and accessibility testing methodologies. This may involve discussing past projects or hypothetical scenarios.

• Portfolio Review/Case Study: Candidates may be asked to present specific examples from their portfolio demonstrating their problem-solving skills, evaluation process, and ability to collaborate with development teams.

• Cross-functional Interview: An interview with potential peers or stakeholders from Product, Design, or Engineering to assess collaboration style, communication, and cultural fit.

• Final Interview: A discussion with the hiring manager or a senior leader to finalize the decision, covering strategic thinking and long-term fit within the team.

Portfolio Review Tips:

• Structure: Organize your portfolio to clearly showcase your process: problem identification, evaluation methods, solution recommendations, and implementation support.

• Quantify Impact: Whenever possible, include metrics or qualitative feedback demonstrating the positive outcomes of your accessibility work (e.g., improved user satisfaction, reduced bug reports, successful product launches).

• Show Collaboration: Highlight instances where you successfully partnered with design and engineering teams, illustrating your communication and influence.

• Demonstrate Technical Depth: Be prepared to walk through specific examples of accessibility barriers you've identified and how you recommended they be resolved, referencing WCAG guidelines.

• Tailor to Target: Research Target’s digital presence and any publicly available accessibility statements or initiatives to tailor your presentation to their context.

Challenge Preparation:

• Accessibility Scenario: Be ready to analyze a given UI element or user flow and identify potential accessibility issues, explaining your reasoning and proposed solutions.

• WCAG Application: Prepare to discuss how you would apply specific WCAG 2.2 AA success criteria to different digital components (e.g., forms, navigation, media).

• Assistive Technology Simulation: Practice articulating how you would test a feature using a screen reader or keyboard-only navigation, and what common issues you'd look for.

📝 Enhancement Note: Given the consultative nature of the role, interviewers will be looking for not just technical knowledge but also strong communication, problem-solving, and collaboration skills. A well-prepared portfolio that clearly articulates process and impact will be a significant advantage.

🛠 Tools & Technology Stack

Primary Tools:

• Assistive Technologies: NVDA, JAWS, VoiceOver (for screen reader testing).

• Browser Developer Tools: Chrome DevTools, Firefox Developer Edition (for inspecting code, color contrast, and basic accessibility checks).

• Accessibility Testing Tools: axe DevTools, WAVE, Lighthouse (for automated checks and identifying common issues).

• Project Management Software: Likely Jira, Confluence, or similar tools for issue tracking, documentation, and team collaboration.

Analytics & Reporting:

• While not the primary focus, understanding how accessibility impacts user analytics (e.g., engagement, task completion rates for users with disabilities) might involve familiarity with tools like Google Analytics or Adobe Analytics.

• Tools for generating and sharing accessibility evaluation reports. CRM & Automation:

• Not directly relevant to this role's core function, but understanding how accessibility is integrated into the broader product development lifecycle is key. Familiarity with the SDLC and Agile methodologies is crucial.

📝 Enhancement Note: Proficiency with screen readers and common accessibility testing tools is non-negotiable. Experience integrating these tools and their findings into development workflows (e.g., Jira tickets) is highly desirable.

👥 Team Culture & Values

Operations Values:

• Inclusivity: A deep commitment to ensuring all users, regardless of ability, can access and enjoy Target's digital offerings. This value drives decision-making and prioritization.

• User-Centricity: Placing the needs and experiences of guests and team members at the forefront of all design and development efforts.

• Collaboration: Valuing teamwork and open communication across diverse functions (Product, Design, Engineering) to achieve shared goals.

• Excellence: Striving for high standards in design, development, and testing, with a focus on quality and impact.

• Continuous Improvement: A mindset of learning, adapting, and refining processes and practices to stay ahead in accessibility standards and technology.

Collaboration Style:

• Consultative Partnership: Working as a trusted advisor to Product, Design, and Engineering teams, guiding them toward accessible solutions.

• Proactive Engagement: Embedding accessibility early in the product lifecycle rather than as a final check.

• Clear Communication: Translating complex technical accessibility requirements into actionable guidance that development teams can understand and implement.

• Feedback-Driven: Actively participating in design reviews, code reviews, and sprint retrospectives to provide and receive constructive feedback.

📝 Enhancement Note: Target's emphasis on serving "all families" and specific mention of diverse guest groups highlights a strong value for inclusivity. Candidates who can demonstrate a passion for accessibility and a collaborative spirit will likely align well with the team's culture.

⚡ Challenges & Growth Opportunities

Challenges:

• Scaling Accessibility: Ensuring consistent application of accessibility standards across a vast and complex digital product portfolio within a large organization.

• Balancing Priorities: Navigating situations where accessibility requirements may conflict with aggressive timelines or other feature development priorities, requiring strong negotiation and advocacy skills.

• Educating Teams: Continuously training and reinforcing accessibility best practices across diverse teams with varying levels of awareness and expertise.

• Evolving Standards: Keeping pace with updates to WCAG guidelines, assistive technologies, and accessibility best practices.

Learning & Development Opportunities:

• Advanced Training: Access to specialized workshops, conferences (e.g., axe-con, CSUN), and certifications in digital accessibility.

• Mentorship: Guidance from Senior and Lead Accessibility Consultants to develop expertise and strategic thinking.

• Cross-functional Exposure: Gaining deeper insights into product management, UX design, and engineering processes within a leading retail environment.

• Industry Best Practices: Contributing to and learning from a team that is at the forefront of digital accessibility in the retail sector.

📝 Enhancement Note: The role presents significant challenges due to Target's scale, but these challenges are also opportunities for substantial professional growth and the chance to make a wide-reaching impact on digital inclusivity.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you identified a significant accessibility barrier in a digital product. How did you communicate this to the team, and what was the resolution?" (Focus on your process, communication, and problem-solving).

• "How do you prioritize accessibility efforts when faced with tight deadlines and competing feature requests?" (Assess your advocacy, negotiation, and prioritization skills).

• "Walk us through your process for evaluating a complex web application for WCAG 2.2 AA compliance." (Demonstrate your methodical approach and technical depth).

• "How do you ensure that accessibility knowledge is effectively transferred to product, design, and engineering teams?" (Evaluate your training and collaboration strategies). Company & Culture Questions:

• "Why are you interested in accessibility consulting at Target?" (Connect your passion for accessibility with Target's mission and values).

• "How do you stay current with evolving accessibility standards and best practices?" (Show your commitment to continuous learning).

• "Describe your experience working in an Agile environment. How do you integrate accessibility into sprint cycles?" (Assess your understanding of development workflows). Portfolio Presentation Strategy:

• Narrative Arc: For each case study, clearly articulate the problem, your approach, the solutions you recommended/implemented, and the outcome.

• Visual Aids: Use screenshots or short demo clips to illustrate accessibility issues and solutions.

• Tool Demonstration: Be ready to briefly explain how you used specific tools (screen readers, testing suites) in your evaluations.

• Focus on Impact: Emphasize the tangible benefits of your work, whether it’s improved user experience, reduced risk, or enhanced brand perception.

📝 Enhancement Note: Expect questions that probe your understanding of WCAG, your practical testing experience, and your ability to influence and collaborate with various stakeholders. Demonstrating a proactive and user-centric approach will be key.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Workday link.

• Portfolio Customization: Prepare 2-3 key projects that best showcase your experience with WCAG 2.2 AA compliance, assistive technology testing, and cross-functional collaboration. Highlight your specific contributions and the impact of your work.

• Resume Optimization: Ensure your resume clearly lists your experience with digital accessibility, WCAG standards, screen readers (mention specific ones like NVDA, JAWS, VoiceOver), and Agile methodologies. Quantify achievements where possible.

• Interview Preparation: Practice articulating your accessibility evaluation process, how you communicate findings to development teams, and your problem-solving strategies for common accessibility barriers. Be ready to discuss specific examples from your experience.

• Company Research: Familiarize yourself with Target's digital products, their stated commitment to inclusivity, and their mission. Understand how this accessibility role contributes to their overall business objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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