User Researcher (m/f/d) | Legal AI Tech Scale-up | Full Remote (Germany)

📍 Job Overview

Job Title: User Researcher (m/f/d) | Legal AI Tech Scale-up | Full Remote (Germany)

Company: Noxtua

Location: Germany (Full Remote)

Job Type: Permanent employee

Category: User Experience / Research Operations

Date Posted: 2026-05-27

Experience Level: Early Career (0-2 years)

Remote Status: 100% Remote (within Germany)

🚀 Role Summary

• This User Researcher role focuses on deeply understanding user needs within the Legal AI technology sector, contributing to data-driven product decisions and enhancing the user experience of a sophisticated Legal AI solution.

• The position emphasizes conducting both qualitative and quantitative user research, analyzing complex data, and translating insights into actionable product recommendations for stakeholders.

• Collaboration is key, as the User Researcher will work closely with product designers, engineers, product managers, and legal experts to validate ideas and improve the overall user journey.

• The role involves creating and maintaining essential user research artifacts, such as personas and journey maps, and contributing to the strategic direction of the Legal AI product by articulating user priorities.

📝 Enhancement Note: While the job title is "User Researcher," the emphasis on collaboration with product teams, data analysis for product recommendations, and contributing to strategic direction positions this role within the broader scope of "Research Operations" or "Product Operations," particularly for a tech scale-up. The target candidate is expected to bridge the gap between user insights and product development execution.

📈 Primary Responsibilities

• Design, plan, and conduct deep qualitative research studies, including interviews, contextual observations, and diary studies, to uncover user behaviors and needs.

• Execute quantitative surveys and analyze user behavior using statistical methods (e.g., parametric/non-parametric testing) and semantic analysis to derive actionable product recommendations.

• Collaborate effectively with cross-functional teams, including fellow researchers, product designers, engineers, product managers, and legal experts, on research projects and to validate product ideas.

• Create and maintain key research artifacts such as personas, user journey maps, and contribute to a centralized research insights database and comprehensive reports.

• Clearly present research findings and user insights to diverse stakeholders, acting as a strong advocate for the user and contributing to the continuous improvement of research frameworks.

• Play a pivotal role in defining the strategic direction of Noxtua's Legal AI by understanding and articulating user requirements and pain points within the legal industry.

📝 Enhancement Note: The responsibilities highlight a blend of tactical execution (conducting studies, analysis) and strategic contribution (defining direction, advocating for users). The mention of "parametric/non-parametric testing" and "semantic analysis" suggests a need for analytical rigor beyond basic qualitative interpretation, which is crucial for a data-driven tech company.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 1 year of user research experience, with a preference for candidates who have worked in B2B SaaS or regulated industries such as FinTech or LegalTech.

• Demonstrated experience in conducting mixed-methods research, encompassing interviews, usability tests, surveys, and analytics.

Required Skills:

• User Research Expertise: Proficient in designing and executing a range of qualitative (interviews, observations, diary studies) and quantitative (surveys) research methodologies.

• Analytical Skills: Strong mixed-methods data analysis capabilities, including statistical testing and qualitative analysis techniques.

• Collaboration & Communication: Excellent communication and stakeholder management skills, with the ability to effectively present findings and influence product decisions.

• Tools Proficiency: Familiarity with collaborative design and research tools such as Figma and FigJam.

• Language Fluency: Fluent in both German and English.

• Work Permit: Valid residence and/or working permit for Germany.

Preferred Skills:

• Experience in remote research methodologies and tools.

• A portfolio showcasing previous user research projects and their impact.

• Experience working in fast-paced, iterative environments typical of tech scale-ups.

• Additional languages spoken beyond German and English.

📝 Enhancement Note: The requirement for a German work permit and fluency in German, combined with the "Full Remote (Germany)" location, indicates that while the role is remote, the candidate must be legally authorized to work in Germany. The "0-2 years" experience level is supported by the "1+ years" requirement and the desire for candidates to learn and grow within the research practice.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Detailed case studies showcasing end-to-end user research projects, from problem definition to insight delivery and impact.

• Methodology Showcase: Examples demonstrating the application of mixed-methods research, including qualitative interviews, usability testing, and quantitative surveys.

• Data Analysis Samples: Evidence of ability to analyze qualitative and quantitative data, including examples of statistical analysis or thematic coding.

• Insight Communication: Examples of how research insights were communicated to stakeholders (e.g., reports, presentations, artifact creation).

• Tool Integration: Demonstration of proficiency with collaborative tools like Figma/FigJam and how they were used to facilitate research or share findings.

Process Documentation:

• Research Planning: Ability to document research plans, outlining objectives, methodologies, participant recruitment strategies, and timelines.

• Insight Synthesis: Experience in synthesizing research findings into clear, actionable insights and product recommendations.

• Artifact Creation: Proficiency in creating and using research artifacts like personas, empathy maps, and journey maps to communicate user understanding.

• Framework Contribution: Willingness and ability to contribute to and help improve existing research frameworks and processes.

📝 Enhancement Note: The emphasis on a portfolio and specific artifacts like personas and journey maps is standard for UX/User Researcher roles. For this role, highlighting the ability to present data-driven insights and contribute to research frameworks is particularly important, aligning with the "Research Operations" aspect of ensuring repeatable and impactful research processes.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: €45,000 - €60,000 per year

• Methodology: This estimate is based on industry benchmarks for User Researchers with 0-2 years of experience in Germany, considering the full-remote nature of the role and the tech scale-up environment. Factors such as the company's funding (Series B) and focus on specialized AI technology suggest a competitive salary. Salaries can vary based on specific location within Germany (though remote), candidate experience, and negotiation.

Benefits:

• Flexible Working Hours: Allows for better work-life integration.

• Generous Vacation: 26 vacation days annually, plus December 24th and 31st off, with an additional day added per year of employment, up to 30 days.

• 100% Remote Work: Fully remote position within Germany, offering significant flexibility.

• Home Office Setup Budget: €1,000 budget provided with the first salary to equip a home workspace.

• Company Laptop: Provided laptop (Lenovo or Mac) for work.

• Urban Sports Club: Access to a network of sports and wellness facilities.

• Employee Discounts: Various discounts available depending on the employee's location.

• Unlimited Contract: Offers long-term job security.

Working Hours:

• Standard full-time working hours, estimated at 40 hours per week, with flexibility offered through flexible working hours.

📝 Enhancement Note: The salary range is an estimation based on typical compensation for early-career User Researchers in Germany. The benefits package is comprehensive, particularly the home office setup budget and the generous vacation policy, which are attractive for remote employees.

🎯 Team & Company Context

🏢 Company Culture

Industry: Legal Technology (Legal AI), Artificial Intelligence, Software as a Service (SaaS).

Company Size: The description mentions offices in Paris, Berlin, Zagreb, and Munich, and being a "European scaleup" that has raised €81 million in Series B funding. This indicates a mid-sized to large scale-up, likely employing between 100-500 employees, with a significant international presence.

Founded: 2017.

Team Structure:

• The User Researcher will be part of a small research team within a cross-functional product team.

• Each development team typically consists of 6-7 developers, a product manager, and a designer, all of whom the User Researcher will support.

Methodology:

• Data-Driven Decisions: Strong emphasis on using user research and data analysis to inform product strategy and development.

• User-Centricity: A core value, with the User Researcher acting as the primary advocate for user needs within product teams.

• Agile & Iterative: The work environment is described as collaborative and agile, supporting fast-paced, iterative development cycles.

• Continuous Improvement: A culture that encourages the ongoing refinement of existing processes to enhance user-centricity and efficiency.

Company Website: https://www.noxtua.com/

📝 Enhancement Note: Noxtua is positioned as a leader in European Legal AI, emphasizing compliance and security (GDPR, BSI C5, TISAX, ISO certifications). This suggests a professional, rigorous, and highly regulated operating environment where data integrity and user trust are paramount. The company's partnerships with major legal publishers and law firms indicate significant market traction and ambition.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an "Early Career" (0-2 years experience) User Researcher. It's an excellent entry point into product research within a specialized tech domain. The scope is focused on executing research tasks and contributing to specific projects under the guidance of a Senior User Researcher.

Reporting Structure: The User Researcher reports directly to Lea, the Senior User Researcher. This provides a clear line of mentorship and guidance, essential for skill development in early-career roles. The Senior User Researcher fosters a collaborative environment and champions user insights.

Operations Impact: The User Researcher's impact is directly tied to informing product development and strategy for Noxtua's Legal AI solution. By uncovering and articulating user needs, the role influences product design, feature prioritization, and overall user experience, ultimately contributing to market fit and adoption of the AI technology within the legal sector.

Growth Opportunities:

• Skill Development: Opportunity to deepen mixed-methods research skills, gain expertise in analytical tools, and learn advanced UX strategy through hands-on experience and mentorship from Lea.

• Specialization: Potential to become an expert in LegalTech user research, a niche but growing field.

• Career Progression: With demonstrated success and experience, progression could lead to a User Researcher role with more autonomy, a Senior User Researcher position, or potentially into Product Management or UX Strategy roles within the company or broader LegalTech industry.

• Framework Contribution: Opportunity to contribute meaningfully to the development and refinement of Noxtua's research frameworks and processes.

📝 Enhancement Note: The role offers a structured growth path within a specialized and growing industry. The mentorship from a Senior User Researcher is a key factor for career development at this early stage. The company's scale-up nature suggests potential for rapid advancement if performance is strong.

🌐 Work Environment

Office Type: This is a "Full Remote" position, meaning there is no central office requirement for the hired individual. However, the company has physical offices in Berlin, Paris, Zagreb, and Munich, which may serve as hubs for occasional in-person collaboration or team events, though this is not explicitly stated as mandatory for remote employees.

Office Location(s): While the role is remote within Germany, Noxtua has offices in:

• Berlin, Germany

• Paris, France

• Zagreb, Croatia

• Munich, Germany (implied by "offices in Paris, Berlin, Zagreb, and Munich")

• Brussels, Belgium (listed as a location)

• Warsaw, Poland (listed as a location)

• Rome, Italy (listed as a location)

Workspace Context:

• Remote Collaboration: The workspace is virtual, relying heavily on digital tools for communication and collaboration. Candidates must be comfortable working independently and asynchronously.

• Tooling: Access to standard remote work tools and specific research/design software (Figma, FigJam, analytical tools) is expected. The €1,000 home office setup budget supports creating an effective personal workspace.

• Team Interaction: While remote, the role emphasizes close collaboration with product teams. This will likely involve frequent video calls, virtual whiteboarding sessions, and active participation in digital communication channels.

Work Schedule:

• Flexible working hours are offered, allowing employees to manage their schedules within reasonable parameters to ensure productivity and collaboration with their teams. The standard work week is estimated at 40 hours.

📝 Enhancement Note: The "Full Remote (Germany)" designation is crucial. It means the candidate must reside in and have the legal right to work in Germany, even though they won't be tied to a specific office. The listed international office locations indicate a global company structure, but the remote aspect is specific to Germany for this role.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, focusing on your resume, cover letter (if applicable), and potentially a portfolio link.

• First Interview (Hiring Manager): Likely with Lea, the Senior User Researcher. This interview will focus on your user research experience, methodologies, understanding of B2B SaaS/LegalTech, and your motivation for the role. Be prepared to discuss specific projects from your portfolio.

• Technical/Skills Assessment: This could be a take-home assignment or a live exercise. It might involve analyzing a dataset, outlining a research plan for a given scenario, or critiquing a design from a user research perspective.

• Team/Cross-functional Interview: An opportunity to meet other members of the product team (e.g., Product Manager, Designer). This assesses your collaboration style, communication skills, and cultural fit.

• Final Interview (Optional): Potentially with a higher-level manager or Head of Product/Engineering to discuss career aspirations and final alignment.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest projects that best demonstrate your mixed-methods skills, analytical capabilities, and impact.

• Tell a Story: For each project, clearly articulate the problem, your role, the methodologies used, the challenges faced, your key insights, and the resulting impact or recommendations. Quantify impact where possible.

• Showcase Process: Detail your research process, from defining research questions to synthesizing findings and presenting them. Include examples of artifacts like personas, journey maps, and wireframes annotated with user insights.

• Highlight Remote Experience: If applicable, emphasize your experience conducting research remotely and using collaboration tools effectively.

• Tailor to LegalTech: If possible, draw parallels or highlight any experience relevant to regulated industries or complex B2B software.

Challenge Preparation:

• Research Plan: Be ready to outline a research plan for a hypothetical Legal AI feature. Consider target users, research questions, methodologies, and metrics.

• Data Interpretation: Prepare to interpret mock user data (quantitative or qualitative) and explain what actionable insights can be derived.

• Advocating for Users: Practice articulating user needs and advocating for user-centric decisions in a product development context.

• Tool Familiarity: Ensure you are comfortable discussing your experience with Figma/FigJam and other common UX/research tools.

📝 Enhancement Note: The emphasis on a portfolio and specific interview stages suggests a structured hiring process. Candidates should be prepared to demonstrate not just research skills but also their ability to integrate into a product team and contribute strategically. The "Portfolio and experience in remote research is considered a plus" note indicates that showcasing these aspects can significantly strengthen an application.

🛠 Tools & Technology Stack

Primary Tools:

• Research & Design Collaboration: Figma, FigJam (explicitly mentioned). These are critical for collaborative design, prototyping, and research documentation.

• Qualitative Research Tools: Tools for conducting interviews (e.g., Zoom, Google Meet), recording sessions, and potentially transcription services.

• Quantitative Survey Tools: Platforms like SurveyMonkey, Typeform, or Google Forms for designing and distributing surveys.

• Data Analysis Tools: Statistical software or libraries for parametric/non-parametric testing (e.g., R, Python with SciPy/Statsmodels, SPSS) and tools for semantic analysis or qualitative coding (e.g., Dovetail, NVivo, or manual coding).

Analytics & Reporting:

• Web/Product Analytics: Tools like Google Analytics, Mixpanel, or Amplitude for analyzing user behavior on digital platforms.

• Reporting Software: Standard office suites (e.g., Microsoft Office, Google Workspace) for creating detailed reports and presentations.

• Dashboarding Tools: Potentially tools like Tableau or Power BI, though less likely to be a primary focus for an early-career researcher unless they are involved in analyzing user metrics.

CRM & Automation:

• CRM: While not explicitly mentioned for this role, understanding how user research feeds into CRM data or marketing automation processes might be beneficial in a B2B context. However, direct involvement is unlikely.

📝 Enhancement Note: The explicit mention of Figma/FigJam highlights their importance. The analytical skills required suggest a need for familiarity with statistical concepts and potentially tools beyond basic survey platforms. The company's focus on AI and regulated industries implies a need for robust data handling and privacy awareness, even if specific CRM/automation tool experience isn't a direct requirement for the researcher.

👥 Team Culture & Values

Operations Values:

• User Advocacy: A primary value, with the User Researcher expected to champion user needs and perspectives in all product discussions.

• Data-Driven Approach: Decisions are informed by research and analytics, emphasizing objectivity and evidence.

• Collaboration: Strong emphasis on working effectively with diverse cross-functional teams.

• Efficiency & Optimization: A drive to improve processes and outcomes, especially within the agile and iterative environment.

• Integrity & Compliance: Given the LegalTech focus, a high degree of professionalism, data privacy awareness (GDPR), and adherence to compliance standards are foundational.

Collaboration Style:

• Cross-functional Integration: Seamless collaboration with Product Managers, Designers, Engineers, and Legal Experts is essential. The User Researcher acts as a bridge between user understanding and product execution.

• Open Communication: Encouragement of open dialogue, feedback exchange, and constructive critique to foster continuous improvement.

• Knowledge Sharing: A culture that promotes sharing research findings and insights broadly to ensure alignment and informed decision-making across the organization.

• Agile Cadence: Participation in agile ceremonies and iterative development cycles, requiring adaptability and responsiveness.

📝 Enhancement Note: The culture is likely professional, innovative, and user-focused, typical of a well-funded tech scale-up in a specialized domain. The emphasis on collaboration and data-driven decision-making will be key aspects for candidates to align with.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex User Needs: Understanding the intricate requirements and workflows of legal professionals will be a significant challenge, requiring deep domain learning.

• Balancing User Needs with Business/Technical Constraints: Effectively advocating for users while acknowledging product roadmaps, technical limitations, and business objectives.

• Remote Collaboration: Maintaining strong team connections and effective communication in a fully remote setup.

• Data Synthesis Across Methods: Integrating insights from diverse qualitative and quantitative research streams into a cohesive understanding.

• Establishing Research Best Practices: As part of a growing research team, contributing to the ongoing definition and refinement of research processes and standards.

Learning & Development Opportunities:

• Domain Expertise: Deepen knowledge in LegalTech and AI applications within the legal sector.

• Advanced Research Techniques: Gain experience with complex analytical methods and potentially new research tools.

• Cross-functional Collaboration: Develop strong partnerships with product, design, and engineering teams, understanding their workflows and challenges.

• Mentorship: Benefit from guidance and strategic input from the Senior User Researcher, Lea.

• Industry Exposure: Opportunity to work on cutting-edge AI technology and contribute to shaping its user experience.

📝 Enhancement Note: The challenges presented are common for early-career roles in specialized tech fields, offering significant learning curves that translate into valuable growth opportunities. The company's focus on AI and compliance provides a unique learning environment.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing a user research study to understand the needs of [specific legal professional role, e.g., in-house counsel] for a new AI document review feature?" (Focus on methodology, participant recruitment, and key questions.)

• "Describe a time you had to present user research findings that contradicted stakeholder assumptions. How did you handle it?" (Focus on communication, advocacy, and data-driven persuasion.)

Company & Culture Questions:

• "What interests you about Noxtua specifically, and our work in Legal AI?" (Demonstrate research into the company and industry.)

• "How do you approach collaborating with product managers and designers who may have different priorities?" (Highlight teamwork and communication skills.)

Portfolio Presentation Strategy:

• Structure: Use a STAR method (Situation, Task, Action, Result) for each project case study.

• Visuals: Incorporate screenshots of artifacts, data visualizations, and key quotes to make your presentation engaging.

• Conciseness: Be prepared to present your strongest project in 10-15 minutes, allowing ample time for Q&A.

• Focus on Impact: Clearly articulate the "so what?" of your research – how did your findings lead to tangible improvements or inform strategic decisions?

• Process Explanation: Be ready to walk through your methodology, explaining why you chose specific methods and how you analyzed the data.

📝 Enhancement Note: Interview questions will likely probe your understanding of research methodologies, analytical capabilities, collaborative skills, and your ability to connect research insights to business outcomes within a B2B SaaS/LegalTech context. Be prepared to discuss your portfolio in detail and articulate your thought process.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Personio platform.

• Curate Your Portfolio: Select 2-3 of your most impactful user research projects. Ensure they clearly demonstrate your mixed-methods skills, analytical approach, and the impact of your findings. Prepare to discuss these in detail.

• Tailor Your Resume: Highlight your 1+ year of user research experience, any B2B SaaS or LegalTech exposure, your mixed-methods proficiency, fluency in German and English, and your ability to work remotely within Germany.

• Prepare for a Research Challenge: Anticipate a task that might involve outlining a research plan, analyzing mock data, or presenting insights. Practice articulating your thought process clearly and concisely.

• Research Noxtua: Understand their product, target audience (legal professionals), market position (Legal AI), and company values. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.