Usability, Human Factors Engineer, and Graphic Designer

📍 Job Overview

Job Title: Usability, Human Factors Engineer, and Graphic Designer

Company: Interclypse, Inc.

Location: Annapolis Junction, Maryland, United States

Job Type: Full-Time

Category: User Experience (UX) Design & Human Factors

Date Posted: 2026-10-01

Experience Level: 10+ Years

Remote Status: On-site

🚀 Role Summary

• This role focuses on enhancing user experience (UX) and human factors within technology solutions for the government sector, emphasizing user-centric design principles.

• The position involves a blend of user research, information architecture, UI design, and graphic design to ensure products are modern, intuitive, and cutting-edge.

• Collaboration is key, with direct interaction with developers, managers, and system engineers to translate complex requirements into user-friendly interfaces.

• The role requires deep expertise in UX methodologies, including usability testing, heuristic evaluations, and qualitative/quantitative research to drive strategic insights.

📝 Enhancement Note: While the job title includes "Graphic Designer," the core responsibilities and required skills strongly indicate a primary focus on User Experience (UX) and Human Factors Engineering within a technical, likely government-contracting, environment. The graphic design aspect appears to be in service of UI/UX deliverables rather than standalone brand design.

📈 Primary Responsibilities

• Research and document user workflows to understand user needs and pain points within complex government systems.

• Design front-end systems and user interfaces (UI) with a focus on usability, accessibility, and intuitive navigation.

• Create detailed mockups, wireframes, and prototypes to visualize product structure and user flow before development.

• Facilitate UX methods, including workshops and interviews, to gather user feedback and extract critical user requirements.

• Conduct usability tests and heuristic evaluations to identify and address potential user experience issues and ensure adherence to UX best practices.

• Collaborate effectively with cross-functional product development teams, including software developers, system engineers, and product managers, to integrate UX expertise throughout the development lifecycle.

• Analyze qualitative and quantitative research data to generate strategic and tactical insights that inform product design and iteration.

• Develop and maintain information architectures to define appropriate product structure and layout for complex applications.

• Provide UX expertise and guidance to development teams during the implementation phase to ensure designs are accurately translated into functional features.

📝 Enhancement Note: The responsibilities highlight a full-cycle UX role, from initial research and conceptualization through to implementation support and post-launch analysis. The emphasis on government sector technologies suggests a need for understanding complex requirements and potentially stringent security or compliance considerations.

🎓 Skills & Qualifications

Education: Bachelor's Degree in a relevant field (e.g., Human-Computer Interaction, Psychology, Computer Science, Graphic Design, Information Design, or related discipline).

Experience: 10+ years of directly relevant experience in User Experience (UX) design, Human Factors Engineering, or a closely related field.

Required Skills:

• Proven experience developing workshop scripts and facilitating UX research methodologies to extract user feedback and synthesize UX artifacts.

• Ability to evaluate and produce effective information architectures to determine appropriate product structure and layout for complex systems.

• Skill in developing wireframes and interactive prototypes to help users and stakeholders evaluate product structure and user flow before development.

• Experience conducting qualitative and quantitative research studies, such as user surveys, in-depth interviews, and comprehensive usability tests.

• Demonstrated ability to analyze qualitative and quantitative data to generate strategic and tactical insights for product improvement.

• Experience implementing usability tests with multiple UX practitioners and documenting findings.

• Proficiency in performing heuristic evaluations using standard UX principles to review and assess user interfaces.

• Strong graphic user interface (GUI) design skills, including the ability to design elements like menus, tabs, and widgets.

• Experience with UI prototyping, visual communication, and interactive design principles.

• Enterprise UX experience across multiple applications, demonstrating the ability to manage complex design systems.

• Strong problem-solving abilities, with a talent for turning complex ideas into easily understood and visually appealing designs.

• Ability to collaborate effectively with cross-functional product development teams, fostering a shared understanding of user needs. Preferred Skills:

• Experience with UX tools such as Axure.

• Proficiency with design software from the Adobe Creative Cloud Suite.

• Familiarity with modern design and prototyping tools like Figma and Adobe XD.

• Omni-channel marketing/design experience.

• Background in workflow analysis and usability testing, with a proven capability to generate suggested changes based on user and customer requests.

📝 Enhancement Note: The requirement for 10 years of experience alongside a Bachelor's degree suggests a senior or lead-level position. The emphasis on government sector technologies implies a need for candidates who can navigate complex stakeholder environments and potentially understand specialized compliance or security considerations common in that domain.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a strong understanding of UX principles, human factors, and graphic design applied to complex software or technology solutions.

• Case studies demonstrating the entire UX design process, from user research and problem definition to wireframing, prototyping, and final UI design.

• Examples of information architecture diagrams, user journey maps, and usability testing reports that clearly articulate user needs and design solutions.

• Evidence of designing for enterprise-level applications, ideally within the government or highly regulated sectors.

• Visual examples of UI elements, mockups, and prototypes that highlight aesthetic quality, usability, and adherence to design best practices. Process Documentation:

• Documentation of UX research methodologies employed, including the rationale behind choosing specific research techniques (e.g., interviews, surveys, usability tests, heuristic evaluations).

• Detailed explanations of the information architecture and wireframing process, including how these artifacts were used to validate product structure and user flow.

• Examples of usability test plans, execution, and analysis, demonstrating how user feedback was gathered and incorporated into design iterations.

• Documentation of collaboration processes with development teams, illustrating how UX designs were translated into functional features and how feedback was managed.

📝 Enhancement Note: For a senior UX/Human Factors role, a portfolio is critical. It should not just show polished final designs but also the strategic thinking, research, and iterative process behind them. Evidence of impact and problem-solving for complex user needs, especially in a government context, will be highly valued.

💵 Compensation & Benefits

Salary Range: Based on the 10+ years of experience requirement, location in the Maryland/DC metro area (a high cost of living and strong tech/government market), and the specialized nature of Human Factors/UX engineering, a competitive salary range would likely be between $120,000 - $170,000 annually. This estimate is derived from industry benchmarks for senior UX/Human Factors roles in high-cost-of-living areas with significant government contracting presence.

Benefits:

• Employee Impact Program: A unique program rewarding employees for contributions to the company's long-term health, customer success, and employee well-being, offering flexibility in career and compensation design.

• Comprehensive Time Off & Leave:

  • 31 Days (248 hours) of Paid Personal Time Off (PTO) for vacation, holidays, illnesses, and birthdays.
  • Parental Leave: 40 Hours.
  • Bereavement Leave: 24 hours.
  • Military Reserve Leave: Up to 80 hours.
  • Jury Duty Leave: 16 hours.

• Retirement: Unlimited 401K match up to 8% of salary, capped at the federal maximum.

• Health Insurance: Premium is 100% company-paid for Medical, Dental, and Vision plans.

• Health Savings Account (HSA): Company contributions of $750 for individuals and $1500 for families.

• Dental Insurance: Includes orthodontics coverage.

• Life Insurance.

• Accidental Death and Dismemberment (AD&D) Insurance.

• Disability Insurance: Short-term and long-term coverage.

• Educational Support: Reimbursement up to $5,250 annually (federal maximum).

• Company Apparel: $200 allowance per year.

Working Hours: Standard 40-hour work week, with potential for flexibility as outlined by the Employee Impact Program, though the role is designated as on-site.

📝 Enhancement Note: The salary range is an estimation. The extensive benefits package, particularly the 100% company-paid health premiums and unlimited 401K match, indicates a highly competitive compensation structure designed to attract and retain senior talent. The "Employee Impact Program" is a significant differentiator, suggesting a culture that values employee initiative and offers substantial autonomy.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Services, Government Contracting. Interclypse operates within the technology sector, with a specific focus on serving government clients. This implies a need for robust processes, security awareness, and the ability to navigate complex procurement and compliance landscapes.

Company Size: While not explicitly stated, the company's website and the breadth of its benefits suggest a medium to large-sized organization or a rapidly growing one that prioritizes employee well-being and development.

Founded: The founding date is not provided, but the company's emphasis on employee growth and its "Doing What is Right" motto suggest a mature and values-driven organization.

Team Structure:

• The UX/Human Factors team likely consists of specialists in various UX disciplines, working collaboratively.

• This role will report to a UX Lead, Design Manager, or a Director of Engineering/Product, with direct interaction with software developers, system engineers, project managers, and potentially government client stakeholders.

• Cross-functional collaboration is a core aspect, requiring seamless integration with development and engineering teams to ensure user-centric design is embedded throughout the product lifecycle. Methodology:

• Data Analysis & Insights: A strong emphasis on using both qualitative and quantitative data from user research and testing to drive design decisions and strategic product direction.

• Workflow Planning & Optimization: Designing intuitive workflows and optimizing user journeys to enhance efficiency and user satisfaction, particularly for complex government applications.

• Automation & Efficiency: While not explicitly stated for this role, the broader company context likely values efficiency gains through well-designed systems and potentially automation where applicable.

Company Website: https://www.interclypse.com/ (Based on domain_derived)

📝 Enhancement Note: The company's focus on the government sector implies a culture that values professionalism, reliability, and attention to detail. The "Doing What is Right" motto suggests a strong ethical compass and a commitment to integrity, which are crucial in government contracting. The "Employee Impact Program" hints at a culture that empowers individuals and recognizes their contributions beyond standard job duties.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level position, indicated by the "10+ years of relevant experience" requirement. It signifies a role that is expected to operate with a high degree of autonomy, provide strategic guidance, mentor junior team members, and potentially influence product roadmaps and design standards. The focus is on deep expertise in UX, Human Factors, and UI design.

Reporting Structure: The candidate will likely report to a Design Manager, UX Lead, or a Director within the Product/Engineering department. They will work closely with cross-functional teams, including software developers, system engineers, and project managers, and may interact with client representatives.

Operations Impact: The impact of this role is directly tied to the usability, effectiveness, and user satisfaction of technology solutions deployed within the government sector. By ensuring intuitive and efficient user experiences, this role contributes to:

• Improved user adoption and proficiency with critical government systems.

• Reduced training costs and error rates.

• Enhanced productivity and mission accomplishment for end-users.

• Successful delivery of complex technology projects that meet client requirements.

• A positive reputation for Interclypse as a provider of user-friendly, high-quality solutions. Growth Opportunities:

• Operations Skill Advancement: Opportunities to deepen expertise in specific UX/Human Factors areas, such as accessibility standards (e.g., WCAG), advanced research methodologies, or specialized design for complex systems.

• Leadership Development: Potential to move into Lead UX Designer, Principal Human Factors Engineer, or Managerial roles, overseeing teams and strategic design initiatives.

• Cross-functional Specialization: Gaining deeper knowledge of government contracting processes, specific technology stacks used in government projects, or other related engineering disciplines.

• Mentorship: Opportunity to mentor junior designers and engineers, sharing expertise and developing leadership skills.

• Strategic Influence: Contributing to the company's overall UX strategy and best practices.

📝 Enhancement Note: The career path for a senior UX/Human Factors professional at a company like Interclypse often involves becoming a subject matter expert, leading significant projects, and potentially managing a team. The emphasis on government sector work means growth can also involve understanding and applying specific domain knowledge.

🌐 Work Environment

Office Type: This is an on-site role, suggesting a traditional office environment that fosters collaboration and provides dedicated workspace. The description of Interclypse's culture and employee growth opportunities implies a professional and supportive office setting.

Office Location(s): Annapolis Junction, Maryland. This location is within the Baltimore-Washington D.C. corridor, a hub for government contracting, defense, and technology industries. This proximity offers access to a rich ecosystem of relevant organizations and talent.

Workspace Context:

• Collaborative Environment: The role requires close collaboration with developers, engineers, and managers, indicating an office layout that supports team interaction, potentially with shared workspaces, meeting rooms, and informal collaboration areas.

• Tools and Technology: Access to necessary design software (Adobe Creative Cloud, potentially Figma/XD), prototyping tools (Axure), and standard office technology will be provided.

• Team Interaction: Regular team meetings, design reviews, and project discussions will be integral to the daily work, fostering a sense of shared purpose and continuous learning.

Work Schedule: The standard work schedule is likely 9:00 AM to 5:00 PM or similar, totaling 40 hours per week, with the possibility of some flexibility managed through the "Employee Impact Program," although the on-site nature implies consistent physical presence.

📝 Enhancement Note: The Annapolis Junction location places the candidate strategically within a key government contracting and tech corridor, offering potential networking and industry-specific advantages. The on-site requirement emphasizes the company's value for in-person collaboration and team cohesion.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of the resume and portfolio by a recruiter or hiring manager to assess qualifications and experience alignment.

• Technical Interview(s): In-depth discussions focusing on UX/Human Factors principles, design methodologies, problem-solving approaches, and experience with specific tools. This may involve a whiteboard session or discussion of past projects.

• Portfolio Review: A dedicated session where the candidate presents and discusses their portfolio, explaining their design process, decision-making, and the impact of their work. This is a critical stage for this role.

• Team/Stakeholder Interviews: Meetings with potential team members (developers, engineers) and hiring managers to assess cultural fit, collaboration style, and communication skills.

• Final Interview: Potentially with senior leadership to discuss strategic fit and long-term career aspirations.

Portfolio Review Tips:

• Showcase Process, Not Just Pixels: Clearly articulate your design thinking, research methods, iteration process, and the rationale behind your design decisions.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., improved task completion rates, reduced error rates, increased user satisfaction scores).

• Tailor to the Role: Highlight projects that demonstrate experience with complex systems, government sector applications, or similar technical challenges.

• Be Prepared to Discuss: Be ready to dive deep into any project, explaining challenges, your specific contributions, and lessons learned.

• Visual Clarity: Ensure your portfolio is well-organized, visually appealing, and easy to navigate.

Challenge Preparation:

• UX Case Study: Be prepared to walk through a detailed case study from your portfolio, explaining your approach from problem definition to solution.

• Problem-Solving Scenarios: Anticipate questions that require you to think through a hypothetical UX challenge, outlining your approach to research, ideation, and solution development.

• Human Factors Principles: Review core human factors principles and be ready to discuss how you apply them to design.

• Collaboration Scenarios: Prepare examples of how you effectively collaborate with developers, engineers, and other stakeholders.

📝 Enhancement Note: The portfolio is paramount for this role. Candidates should meticulously curate their best work, focusing on demonstrating a deep understanding of UX/Human Factors principles and their ability to apply them to solve complex problems, especially within the context of government technology.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Adobe Creative Cloud Suite (Photoshop, Illustrator), Figma, Adobe XD (preferred/a plus).

• Wireframing & Prototyping: Axure (required).

• User Research & Testing: Tools for conducting surveys, interviews, and usability tests (specific tools not listed, but candidates should demonstrate proficiency with common methods).

Analytics & Reporting:

• While not explicitly listed for this design role, proficiency with analytics platforms (e.g., Google Analytics, Adobe Analytics, or specific product analytics tools) for understanding user behavior and performance metrics would be beneficial, especially when analyzing post-launch data. CRM & Automation:

• Not directly relevant to this role's core responsibilities, but familiarity with how CRM or other enterprise systems impact user workflows may be advantageous.

📝 Enhancement Note: Proficiency with Axure is explicitly required, and experience with Adobe Creative Cloud is expected, with Figma and XD being a bonus. Candidates should be prepared to discuss their experience with these tools and how they leverage them to create effective UX solutions.

👥 Team Culture & Values

Operations Values:

• "Doing What is Right": This motto likely permeates all aspects of Interclypse's operations, emphasizing integrity, ethical conduct, and a commitment to doing the best for clients, employees, and the company.

• Employee Growth and Development: A strong focus on continuous learning, mentorship, and empowerment, creating a supportive environment for career advancement.

• User-Centricity: A commitment to understanding and solving user experience challenges, ensuring technology solutions are effective and intuitive.

• Collaboration and Teamwork: Encouraging employees to work together, share knowledge, and support each other to achieve common goals.

• Innovation: Keeping products "modern and cutting edge" suggests an appreciation for creative problem-solving and staying abreast of technological advancements.

Collaboration Style:

• Cross-functional Integration: The role necessitates close collaboration with development and engineering teams, implying a culture that breaks down silos and encourages shared ownership of product success.

• Process-Oriented: Given the government sector focus, there's likely an emphasis on well-defined processes for research, design, and development, with opportunities for continuous improvement.

• Feedback Exchange: A culture that values constructive feedback, both in design reviews and in interactions between different disciplines, to refine solutions.

📝 Enhancement Note: The company's stated values, particularly "Doing What is Right" and its emphasis on employee growth, suggest a positive and ethical work environment. The "Employee Impact Program" further reinforces a culture of empowerment and mutual benefit.

⚡ Challenges & Growth Opportunities

Challenges:

• Complex Government Systems: Designing for government clients often involves navigating intricate requirements, legacy systems, and potentially bureaucratic processes, demanding adaptability and strong problem-solving skills.

• Balancing User Needs with Technical Constraints: Finding elegant UX solutions that meet user needs while adhering to strict technical specifications, security protocols, and development timelines.

• User Research in Secure/Restricted Environments: Potential challenges in conducting user research due to security clearances or access limitations within government agencies.

• Keeping Pace with Evolving UX Technologies: Continuously learning and adapting to new design tools, methodologies, and user expectations in a rapidly changing tech landscape.

Learning & Development Opportunities:

• Advanced UX/Human Factors Training: Opportunities to attend industry conferences, workshops, and pursue certifications in specialized areas of UX and Human Factors.

• Mentorship Programs: Formal or informal mentorship from senior leaders within Interclypse to guide career development and skill enhancement.

• Exposure to Diverse Projects: Working on a variety of government technology projects, allowing for broad exposure to different challenges and domains.

• Leadership Development: Pathways to take on more responsibility, lead design initiatives, and potentially manage teams.

• Cross-Disciplinary Learning: Opportunities to learn more about software development, system engineering, and government contracting processes to foster a holistic understanding of product delivery.

📝 Enhancement Note: The challenges in this role are typical for senior UX professionals in the government contracting space, emphasizing the need for resilience, strategic thinking, and strong communication skills. The growth opportunities are robust, aligning with the company's stated commitment to employee development.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX challenge you faced in a government sector project and how you approached it. What was the outcome?" (Focus on process, problem-solving, and impact.)

• "How do you balance user needs with technical constraints and project deadlines? Provide an example." (Assess prioritization and negotiation skills.)

• "Walk me through your process for conducting a usability test and how you translate findings into actionable design recommendations." (Demonstrate methodological rigor.)

• "How do you ensure your designs are accessible and compliant with relevant standards (e.g., Section 508, WCAG)?" (Crucial for government projects.) Company & Culture Questions:

• "Based on your research, what excites you most about Interclypse's mission and culture, particularly 'Doing What is Right'?" (Assess cultural alignment and research.)

• "How do you envision contributing to Interclypse's 'Employee Impact Program' and your own career development here?" (Understand motivation and initiative.)

• "Describe a time you had to collaborate with developers or engineers who had different priorities. How did you align your UX goals?" (Evaluate collaboration and communication skills.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, your process (research, ideation, design, testing), the solutions you created, and the measurable impact.

• Highlight Your Contribution: Be specific about what you did, especially in team projects.

• Focus on UX Principles: Explain why you made certain design decisions, referencing UX and human factors principles.

• Be Prepared for Technical Deep Dives: Expect questions about specific tools, techniques, and your understanding of implementation considerations.

• Engage Your Audience: Make it a conversation, not a monologue. Ask clarifying questions and be open to feedback.

📝 Enhancement Note: Candidates should thoroughly research Interclypse's mission, values, and the government sector they serve. Preparing specific examples that showcase their experience with complex systems and their ability to collaborate effectively will be key to success.

📌 Application Steps

To apply for this Usability, Human Factors Engineer, and Graphic Designer position:

• Submit your application through the provided link on the Paylocity recruiting portal.

• Customize Your Resume: Highlight your 10+ years of experience, focusing on UX, Human Factors, and UI design achievements, and explicitly mention government sector projects if applicable. Integrate keywords from the job description naturally.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best represent your skills in UX research, information architecture, wireframing, prototyping, and UI design, particularly those involving complex systems or government-related work. Ensure it's easily accessible online.

• Prepare for the Portfolio Review: Practice presenting your case studies, focusing on your process, decision-making, and the impact of your work. Be ready to discuss your experience with tools like Axure and Adobe Creative Cloud.

• Research Interclypse: Understand the company's mission, values ("Doing What is Right"), and its focus on employee growth. Prepare thoughtful questions about the role, team, and company culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.