Staff Product Designer

📍 Job Overview

Job Title: Staff Product Designer

Company: Miter

Location: San Francisco, California, United States

Job Type: FULL_TIME

Category: Product Design / GTM Operations

Date Posted: 2026-06-25

Experience Level: 7+ Years

🚀 Role Summary

• Lead the design strategy and execution for the Miter platform, encompassing interaction design and the development/maintenance of a robust design system.

• Drive user-centered design principles and best practices to ensure high-quality, accessible, and intuitive user experiences across all Miter applications.

• Collaborate closely with Product and Engineering teams to translate complex customer needs and business requirements into effective design solutions, with a strong emphasis on AI-driven functionality.

• Actively engage with customers to deeply understand their workflows, challenges, and how Miter integrates into their operational processes, informing design decisions.

📝 Enhancement Note: While the role is "Staff Product Designer," its focus on "HR, finance, and operations systems" for construction contractors, and the emphasis on "workflows," "cost control," and "jobsite execution" strongly suggests a significant overlap with GTM Operations and Revenue Operations principles, particularly in how the product supports critical business processes. The role requires understanding how design impacts operational efficiency and revenue generation for clients.

📈 Primary Responsibilities

• Define and own the end-to-end design strategy for the Miter platform, including interaction design, user flows, and the evolution of the design system.

• Partner with Product Management and Engineering to conceptualize, design, and iterate on features that enhance contractor operations, financial management, and jobsite execution.

• Conduct user research, including interviews and usability testing with construction contractors, to gather insights and validate design solutions.

• Champion AI-first design methodologies, exploring and integrating AI capabilities to create innovative and efficient user experiences.

• Develop and maintain high-fidelity prototypes, wireframes, and detailed design specifications for engineering implementation.

• Contribute to the development and refinement of Miter's design system, ensuring consistency and scalability across the platform.

• Operate with a bias for action, delivering incremental value to customers and facilitating rapid learning through iterative design and development cycles.

📝 Enhancement Note: The description emphasizes "AI first and builder-led" design and leveraging tools like Cursor and Claude. This implies that the Staff Product Designer will not only design user interfaces but also actively contribute to how AI is integrated into the product to solve complex operational problems for construction businesses, which is a key GTM and RevOps consideration.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field is typically expected for this level of role. Equivalent practical experience will also be considered.

Experience: 7+ years of progressive experience in product design within high-growth software companies, with a demonstrated track record of delivering impactful user experiences.

Required Skills:

• Proven expertise in user-centered design principles, usability testing, and accessibility standards.

• Strong portfolio showcasing end-to-end product design, interaction design, and design system contributions.

• Demonstrated ability to lead design strategy and execution across complex software platforms.

• Excellent collaboration and communication skills, with a proven ability to partner effectively with Product, Engineering, and cross-functional teams.

• A strong bias for action and a track record of delivering incremental value to customers.

• Experience with AI-native workflows and a proactive approach to leveraging AI tools in the design process.

• Proficiency in prototyping, running design experiments, and delivering 0-1 product experiences. Preferred Skills:

• Experience in the construction technology or vertical SaaS industry.

• Familiarity with AI tools such as Cursor and Claude, and design tools like Figma and Storybook.

• Experience designing for complex operational workflows, HR, finance, or ERP-like systems.

• Ability to influence product vision and strategy through design leadership.

📝 Enhancement Note: The requirement for "7+ years in product design at a high-growth software company" and the emphasis on "0-1 Delivery" and "AI-native" workflows indicates a need for a designer who can not only execute but also strategize and innovate in a fast-paced, evolving tech environment, common in successful GTM and RevOps functions.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating a minimum of 7 years of product design experience, with a focus on complex software applications.

• Case studies highlighting end-to-end design process, from user research and problem definition to solution design, prototyping, and post-launch iteration.

• Specific examples of leading design strategy and execution, including interaction design and design system contributions.

• Artifacts showcasing deep understanding of user-centered design principles, usability, and accessibility standards.

• Evidence of collaboration with product and engineering teams to deliver successful features and products. Process Documentation:

• Examples of how you have leveraged AI tools and methodologies to accelerate the design process or enhance product functionality.

• Documentation of experience in 0-1 product delivery, including design experiments and iterative development approaches.

• Case studies detailing how you have worked directly with customers to understand their business workflows and translate those needs into design solutions.

• Demonstrations of contributions to or creation of design systems, illustrating scalability and consistency.

📝 Enhancement Note: The emphasis on "AI first and builder-led," "0-1 Delivery," and working with customers to understand "complex workflows" means the portfolio should clearly articulate how the candidate translates operational needs into product solutions, demonstrating an understanding of the business impact of design decisions, akin to operations roles.

💵 Compensation & Benefits

Salary Range: $200,000 - $250,000 USD per year. This range reflects the Staff level experience, the high-growth nature of Miter, and the competitive San Francisco market for design talent.

Benefits:

• Competitive Compensation: Includes salary, commission, and equity packages, indicating a performance-driven and growth-oriented compensation structure.

• Comprehensive Health Insurance: Medical, dental, FSA, and vision plans for employees and their families.

• Retirement Savings: 401(k) plan with company-matched contributions.

• Work-Life Balance: Flexible Paid Time Off (PTO) to encourage recharge and well-being.

• Family Support: Generous 16-week paid parental leave for all parents.

• Professional Development: Annual educational allowance for external professional development.

• Office Perks (for in-office employees): Snacks, coffee, lunch, and commuter benefits.

• Team Building: Company-wide and team-specific off-sites for collaboration and networking.

Working Hours: Standard full-time work week (approximately 40 hours), with flexibility expected, especially in a hybrid or remote setup. The role requires proactive engagement and responsiveness.

📝 Enhancement Note: The "Competitive Compensation" with "commission, and equity packages" and the "Learning & Development" allowance are particularly appealing to individuals in high-impact roles like Staff Product Designer, where their contributions directly influence revenue and growth, aligning with GTM and RevOps philosophies.

🎯 Team & Company Context

🏢 Company Culture

Industry: Vertical SaaS, Construction Technology, AI. Miter is modernizing core HR, finance, and operations systems for the construction industry, an area ripe for digital transformation.

Company Size: Described as a fast-growing company with "tens of millions in ARR," indicating a scale-up phase with significant traction and investment.

Founded: Launched in 2021, Miter is a relatively young but rapidly scaling company, suggesting a dynamic, innovative, and fast-paced work environment.

Team Structure:

• The design team operates with an "AI first and builder-led" methodology, indicating a lean, agile, and experimental approach.

• Collaboration is emphasized across Product, Engineering, and other cross-functional teams.

• Designers work closely with customers to understand their business operations. Methodology:

• Leverages AI tools like Cursor and Claude for rapid ideation and concept development.

• Utilizes Figma and Storybook for system design and polish.

• Emphasizes shipping quickly to learn and embracing new ways of working.

• Operates with pragmatism and a first-principles approach to deliver value.

Company Website: https://www.miter.com/

📝 Enhancement Note: The company's focus on rebuilding core HR, finance, and operations systems for contractors, coupled with their rapid growth and significant funding, suggests a company deeply invested in operational efficiency and business process improvement. This aligns with the core objectives of Revenue and Sales Operations.

📈 Career & Growth Analysis

Operations Career Level: Staff Product Designer. This is a senior individual contributor role, typically requiring significant expertise and the ability to lead design initiatives independently and influence broader product strategy. It signifies a move beyond execution to strategic input and mentorship.

Reporting Structure: While not explicitly stated, a Staff Product Designer usually reports to a Design Lead, Head of Design, or potentially a VP of Product. They are expected to work closely with Product Managers and Engineering Leads.

Operations Impact: The role directly impacts the operational efficiency and success of Miter's customers (construction contractors) by designing intuitive and powerful tools for managing HR, finance, and operations. By improving these core business functions through design, the product indirectly contributes to customer revenue and cost savings, a key focus area for GTM and RevOps.

Growth Opportunities:

• Design Leadership: Potential to grow into a Lead or Principal Designer role, mentoring junior designers and shaping the overall design vision.

• Product Strategy Influence: Contribute to strategic product decisions, leveraging design insights to guide roadmap development and identify new opportunities.

• AI Innovation: Become a key player in defining and implementing cutting-edge AI-driven features, a highly valuable and rapidly evolving skill set.

• Industry Expertise: Develop deep domain knowledge in construction technology and vertical SaaS, becoming a recognized expert.

• Cross-functional Impact: Expand influence beyond design into broader product and business strategy discussions.

📝 Enhancement Note: The "Staff" designation implies a significant level of autonomy and influence. For someone interested in how product design supports business operations, this role offers a chance to see how design choices directly impact client efficiency and revenue, offering valuable insights into the intersection of product, GTM, and RevOps.

🌐 Work Environment

Office Type: The company offers a Hybrid work model for roles within commuting distance of their San Francisco or New York City offices, requiring 3 days in the office. For Remote roles or those in cities without an office, there is no hybrid requirement, but travel for onboarding and off-sites is expected.

Office Location(s): Primarily San Francisco and New York City, with remote opportunities available in other US locations.

Workspace Context:

• The San Francisco office environment is described as conducive to collaboration, brainstorming, and relationship-building, with office extras like snacks and lunch provided.

• For remote employees, the expectation is to maintain strong communication and collaboration through digital tools, with periodic travel for in-person events.

• The design team's methodology ("AI first and builder-led," using tools like Cursor, Claude, Figma, Storybook) suggests a technologically advanced and efficient workspace setup.

Work Schedule: Standard full-time employment. While specific hours are not detailed, the hybrid and remote options suggest a degree of flexibility, balanced with the need for collaboration and responsiveness, particularly important for operational roles that often require real-time support.

📝 Enhancement Note: The hybrid model in San Francisco underscores the company's belief in the value of in-person collaboration for innovation and team cohesion, a common theme in fast-paced operational environments where quick feedback loops are crucial.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess experience, skills, and alignment with the role's requirements.

• Design Challenge/Case Study: Likely to involve a take-home assignment or an in-interview exercise focused on solving a design problem relevant to Miter's platform or customer base, emphasizing process and problem-solving.

• Portfolio Presentation: A deep dive into your portfolio, discussing specific projects, your design process, decision-making, and impact.

• Cross-functional Interviews: Meetings with Product Managers, Engineers, and potentially other stakeholders to assess collaboration style, technical understanding, and cultural fit.

• Hiring Manager Interview: Final discussion focused on strategic thinking, leadership potential, and overall fit for the Staff Designer role.

Portfolio Review Tips:

• Highlight projects that demonstrate end-to-end design ownership, from problem definition to execution and measurable impact.

• Clearly articulate your role and contributions in team-based projects, especially your collaboration with Product and Engineering.

• Showcase your process for understanding complex user workflows and translating them into intuitive solutions, particularly those related to operational efficiency.

• For this role, emphasize any experience with AI-driven features or designing for operational software.

• Be prepared to discuss your rationale behind design decisions, user research findings, and how you measured success. Challenge Preparation:

• Research Miter's product, target audience (construction contractors), and their specific operational challenges.

• Understand the company's "AI first and builder-led" approach and how AI can be leveraged in their domain.

• Prepare to articulate your design process, focusing on efficiency, user-centeredness, and delivering value quickly.

• Practice presenting your portfolio and design case studies concisely and compellingly.

📝 Enhancement Note: Given the role's emphasis on operational impact for clients, expect interview questions to probe how your design decisions directly contribute to efficiency, cost savings, or revenue generation for the end-users, mirroring the metrics-driven approach in Revenue Operations.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (primary tool for UI design and collaboration), Storybook (for design system components).

• AI Tools: Cursor (AI-native code editor), Claude (AI assistant for various tasks, including ideation and content generation).

• User Research & Testing: Tools for conducting user interviews, usability testing, and gathering feedback.

Analytics & Reporting:

• While not explicitly listed, expect to work with product analytics tools (e.g., Amplitude, Mixpanel) to understand user behavior and measure the impact of designs.

• Reporting may involve creating dashboards or presenting data insights to stakeholders. CRM & Automation:

• Miter's product itself serves as an operational platform for its customers, integrating HR, finance, and operations.

• The design team will need to understand how their designs facilitate data management, workflow automation, and system integrations within the Miter ecosystem.

📝 Enhancement Note: The explicit mention of "Cursor and Claude" highlights Miter's commitment to AI-native workflows, which is a significant differentiator. Designers are expected to be comfortable and proficient with these tools, integrating them into their daily design and development processes to accelerate output and explore new possibilities.

👥 Team Culture & Values

Operations Values:

• AI First & Builder-Led: A culture that embraces cutting-edge technology and empowers individuals to build and innovate rapidly.

• Customer Focus: Deep engagement with customers to understand their unique operational needs and integrate feedback into product development.

• Bias for Action & Delivery: Prioritizing shipping value quickly and learning iteratively over perfectionism.

• Pragmatism & First Principles: Approaching problems logically and efficiently to deliver tangible results.

• Collaboration: Strong emphasis on teamwork across product, engineering, and other departments.

Collaboration Style:

• Designers work in lockstep with Product Managers and Engineers, forming integrated product teams.

• Active participation in brainstorming, design reviews, and cross-functional problem-solving.

• Openness to new ways of working and experimentation with AI tools and processes.

• A culture that values feedback and continuous improvement.

📝 Enhancement Note: The emphasis on "Bias for Action & Delivery" and "Pragmatism" aligns perfectly with the operational mindset, where efficiency, speed, and tangible results are paramount. This suggests a team that values getting things done and making a measurable impact.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complex Workflows: Translating the intricate HR, finance, and operations processes of construction contractors into user-friendly and efficient digital experiences.

• Integrating AI Seamlessly: Ensuring that AI capabilities enhance, rather than complicate, the user experience and deliver real value.

• Balancing Speed and Quality: Maintaining a high standard of design quality while operating in a fast-paced, iterative development environment.

• Driving Design Strategy: As a Staff Designer, influencing and shaping the product's strategic direction through design insights.

Learning & Development Opportunities:

• AI Design Specialization: Deepen expertise in designing AI-powered features and workflows.

• Vertical SaaS Domain Mastery: Become a subject matter expert in the construction technology industry.

• Leadership and Mentorship: Opportunity to mentor junior designers and lead design initiatives.

• Cross-functional Exposure: Gain deeper insights into product management, engineering, and business operations.

• Access to Industry Trends: Stay at the forefront of design, AI, and SaaS innovation through educational allowances and company-sponsored learning.

📝 Enhancement Note: The challenges highlight opportunities to apply design thinking to solve core business operational problems, a direct parallel to the strategic work done in Revenue Operations and Sales Operations to optimize processes and drive business outcomes.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led the design strategy for a complex product or feature. What was your process, and what was the outcome?" (Focus on your end-to-end ownership, strategic thinking, and impact.)

• "How would you approach designing an AI-powered feature to help construction contractors manage job costs more effectively?" (Demonstrate your understanding of user needs, AI capabilities, and operational impact.)

• "Walk us through a project where you had to balance rapid iteration/delivery with maintaining design quality. How did you manage this?" (Highlight your bias for action and pragmatic approach.) Company & Culture Questions:

• "What interests you about Miter's mission to transform the construction industry?" (Showcase your alignment with the company's vision and market.)

• "How do you see AI impacting the future of product design, particularly in enterprise software?" (Demonstrate your AI-native mindset and forward-thinking approach.)

• "Describe your experience working in a hybrid or remote environment. How do you ensure effective collaboration?" (Address your adaptability and communication skills.) Portfolio Presentation Strategy:

• Select 2-3 compelling case studies that showcase your breadth of skills, particularly those involving complex workflows, operational software, or AI integration.

• For each case study, clearly articulate the problem, your role, your design process (including research and iteration), the solutions you designed, and the measurable impact.

• Be prepared to discuss your rationale for key design decisions and how you collaborated with product and engineering.

• Emphasize your "AI-native" approach and how you leverage AI tools in your workflow.

📝 Enhancement Note: Expect questions that probe your understanding of how design directly impacts a business's operational efficiency and revenue generation, similar to how Revenue Operations professionals are evaluated on their ability to optimize processes and drive predictable revenue growth.

📌 Application Steps

To apply for this Staff Product Designer position:

• Submit your application through the provided link on Ashby.

• Tailor your resume: Highlight experience in high-growth software companies, user-centered design, interaction design, and any involvement