Shopify UX Designer – Customizer Specialist

📍 Job Overview

Job Title: Shopify UX Designer – Customizer Specialist

Company: Entrepreneur Cooperative

Location: Remote – Colombia

Job Type: Part-Time to Full-Time Contractor

Category: E-commerce / Digital Design / Technology Operations

Date Posted: 2026-10-02

Experience Level: 2+ Years of Shopify Experience

Remote Status: Fully Remote

🚀 Role Summary

• Focus on e-commerce UX strategy and hands-on Shopify storefront configuration using native tools.

• Plan and design site structure, navigation, collection pages, and product detail pages (PDPs) with a conversion-focused approach.

• Utilize Shopify OS 2.0, sections, blocks, metafields, and metaobjects for efficient theme customization.

• Act as a client-facing representative, presenting designs, gathering feedback, and providing training on Shopify store management.

📝 Enhancement Note: This role is a hybrid of UX design and practical Shopify implementation, emphasizing the use of Shopify's built-in theme customizer capabilities over extensive custom coding. The "Customizer Specialist" title highlights the need for deep expertise in configuring Shopify themes directly.

📈 Primary Responsibilities

• Develop comprehensive Web Style Guides in Figma, defining typography, color palettes, button styles, and reusable component styles for Shopify themes.

• Conduct thorough UX and Conversion Rate Optimization (CRO) audits of existing Shopify stores, translating findings into actionable, prioritized recommendations.

• Strategize and implement effective collection and filtering systems, including product grouping, sorting logic, tagging, and faceted navigation.

• Shape Product Detail Page (PDP) layouts and content strategy, optimizing buy-box placement, product information presentation, and cross-sell/upsell opportunities.

• Design responsive wireframes and mockups in Figma for user flows and page layouts that extend beyond standard theme capabilities, ensuring a seamless user experience.

• Configure and style essential Shopify apps for reviews, upsells, bundles, subscriptions, product swatches, and customer support solutions.

• Perform rigorous Quality Assurance (QA) testing across desktop, tablet, and mobile devices, verifying functionality, responsiveness, and accessibility standards.

• Prepare clear, concise developer notes and handoff specifications for any custom development required, ensuring accurate implementation.

• Lead client-facing meetings to present design plans, mockups, and implemented storefront configurations, articulating UX decisions and gathering feedback.

• Create client training materials, including written guides and short Loom video tutorials, for post-launch store management and day-to-day updates.

📝 Enhancement Note: The responsibilities emphasize a full-cycle involvement in Shopify projects, from initial UX strategy and design through to implementation, QA, and client training. The focus on "balancing strong UX and visual design with what Shopify themes can realistically support" is a critical operational consideration for this role.

🎓 Skills & Qualifications

Education: No specific degree requirements are listed, but a strong portfolio and demonstrated practical experience are paramount.

Experience: Minimum of 2+ years of professional experience building and configuring Shopify stores using theme-store themes.

Required Skills:

• Shopify Theme Customizer Expertise: Hands-on experience with Shopify OS 2.0, sections, and blocks for theme customization.

• Metafields & Metaobjects: Proficient in configuring and managing metafields and metaobjects for structured content within Shopify.

• Figma Proficiency: Strong skills in creating style guides, wireframes, and responsive mockups for e-commerce storefronts.

• E-commerce UX Strategy: Solid understanding of e-commerce UX principles, mobile-first design, visual hierarchy, and typography.

• Site Architecture Planning: Experience in planning site structure, navigation, collection page layouts, and filtering strategies.

• UX Audit & Recommendations: Ability to conduct UX audits and clearly articulate findings and recommendations.

• Client-Facing Communication: Strong professional spoken and written English, with confidence in leading client meetings and presenting design recommendations.

• Quality Assurance (QA): Experience performing cross-device QA testing and basic accessibility checks.

• Documentation & Training: Ability to create clear written documentation and record training videos.

• Remote Work Acumen: Strong organization, ownership, responsiveness, and attention to detail in a remote setting.

• English Proficiency: Strong professional spoken and written English for client-facing interactions.

Preferred Skills:

• Klaviyo Integration: Experience with Klaviyo flows, templates, and signup forms for email marketing.

• Shopify App Configuration: Familiarity with popular Shopify apps such as Rebuy, Judge.me, Okendo, Yotpo, Recharge, or Gorgias.

• Front-End Development Basics: Basic knowledge of Liquid, HTML, and CSS.

• CRO & A/B Testing: Experience with Conversion Rate Optimization (CRO) principles and A/B testing methodologies.

• Platform Migrations: Experience supporting migrations from platforms like Magento or BigCommerce to Shopify.

• AI-Assisted Design: Familiarity with AI tools and integrating them into design workflows.

📝 Enhancement Note: The emphasis on "hands-on Shopify Theme Customizer experience, not exclusively custom-coded or non-Shopify websites" in the portfolio requirement is critical. This differentiates the role from a pure UI/UX designer or a front-end developer, focusing on efficient configuration within Shopify's ecosystem.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Shopify Storefront Focus: A portfolio demonstrating at least 2 years of professional work specifically on Shopify storefronts, emphasizing direct configuration and customization using the Shopify Theme Customizer.

• Theme Customizer Showcase: Projects should clearly illustrate hands-on experience with Shopify OS 2.0, sections, blocks, metafields, and metaobjects.

• Figma Design Integration: Examples of how Figma wireframes, mockups, and style guides were translated into functional Shopify themes.

• UX Strategy & CRO Impact: Case studies or project descriptions that highlight UX planning, collection/filtering strategies, PDP optimization, and any measurable CRO improvements.

• Client-Facing Examples: Visuals or descriptions of projects where client feedback was incorporated, or where designs were presented directly to clients.

Process Documentation:

• Workflow Design: Showcase examples of planning site architecture, navigation hierarchies, and user flows for e-commerce sites.

• Implementation Documentation: Evidence of how designs were implemented within Shopify themes, including the use of metafields and metaobjects for structured content.

• QA & Handoff Procedures: Examples of QA checklists, developer notes, or handoff specifications provided for projects requiring custom development.

• Client Training Materials: Samples of training guides or recorded video tutorials for post-launch store management.

📝 Enhancement Note: The portfolio is the primary screening tool. It must explicitly demonstrate expertise in configuring Shopify themes directly, not just general UX/UI design or custom coding. This implies that applicants should highlight projects where they leveraged sections, blocks, metafields, and metaobjects effectively.

💵 Compensation & Benefits

Salary Range: $1,400 – $2,200 USD per month.

Explanation of Estimate: This range is explicitly provided in the job description. For a remote contractor role based in Colombia with the specified experience level and responsibilities, this compensation aligns with industry standards for skilled e-commerce designers and configurators working with U.S. clients, considering regional cost of living and the contractor model.

Benefits:

• Flexible PTO: Includes holidays observed in the contractor's country plus additional paid time off.

• Paid Holidays: Specific holidays observed in the contractor's country are compensated.

• Remote Work: Fully remote work arrangement, allowing for work from anywhere within Colombia.

• Flexible Scheduling: Availability within U.S. business hours (9:00 AM - 5:00 PM ET to 9:00 AM - 5:00 PM PT) offers flexibility.

Working Hours: Flexible U.S. Business Hours, with availability required between Eastern Time (ET) and Pacific Time (PT) business hours. This typically translates to a 40-hour work week, but the exact schedule can be negotiated within this window.

📝 Enhancement Note: The salary range is competitive for a contractor role in Colombia focusing on specialized Shopify expertise. The benefits emphasize flexibility and remote work, which are key attractors for talent in this region.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce / Digital Design / Technology. The company serves mid-market brands, indicating a focus on established businesses looking to optimize their online presence.

Company Size: Not explicitly stated, but described as a "U.S.-based e-commerce agency" with "remote team members" including project managers, designers, and developers. This suggests a medium-sized, distributed team.

Founded: Not explicitly stated, but the company has been operating long enough to specialize in Shopify design, development, migrations, and growth.

Team Structure:

• Cross-Functional Collaboration: The team consists of project managers, designers, and developers who collaborate closely on projects from planning through launch and optimization.

• Distributed Team: Operates with a remote-first model, requiring strong communication and coordination skills.

• Client-Centric Approach: Emphasis on client communication and delivering tailored solutions for mid-market brands.

Methodology:

• UX Strategy & Design: Core to their approach, focusing on user experience and conversion optimization.

• Shopify Expertise: Deep understanding of Shopify's platform, including its built-in capabilities and theme customization.

• Agile Project Management: Implied through the collaborative and iterative process from planning to launch and optimization.

• Data-Driven Decisions: While not explicitly stated for this role, the mention of "conversion optimization" suggests an analytical approach to design and development.

Company Website: https://www.entrepreneurcooperative.com/

📝 Enhancement Note: The company culture emphasizes practical problem-solving, clear communication, and accountability. For a UX Designer, this means delivering designs that are not only aesthetically pleasing but also technically feasible within Shopify and contribute directly to business goals like conversion rates.

📈 Career & Growth Analysis

Operations Career Level: This role sits at an experienced individual contributor level, focusing on specialized e-commerce UX design and Shopify theme configuration. It bridges the gap between pure design and front-end implementation within a specific platform.

Reporting Structure: Likely reports to a Design Lead, Project Manager, or Head of Operations within the agency, with direct client interaction.

Operations Impact: The role directly impacts client success by improving storefront user experience, conversion rates, and overall e-commerce performance. Successful execution contributes to client retention and agency growth.

Growth Opportunities:

• Deepened Shopify Expertise: Opportunity to become a highly specialized Shopify Theme Customizer and UX expert, mastering advanced theme features, apps, and integrations.

• CRO & E-commerce Strategy Development: Grow expertise in conversion rate optimization, A/B testing, and data analysis to inform design decisions.

• Client Management & Presentation Skills: Enhance client-facing abilities, presentation skills, and strategic advisory capabilities.

• AI-Assisted Design Integration: Learn and apply AI tools to streamline design workflows and enhance creative output.

• Potential for Full-Time Engagement: A successful trial period can lead to a longer-term, potentially full-time, contractor role with increased responsibilities and project scope.

📝 Enhancement Note: The growth path leans towards specialization within the Shopify ecosystem and e-commerce strategy, rather than general UX leadership. This is an excellent opportunity for a designer who enjoys hands-on platform work and direct client engagement.

🌐 Work Environment

Office Type: Fully Remote. This role is entirely digital and does not require physical office attendance.

Office Location(s): Remote within Colombia. The company is U.S.-based, but the role is specifically for candidates located in Colombia.

Workspace Context:

• Digital Collaboration Tools: Reliance on tools like Figma, Loom, and potentially project management software for seamless remote collaboration.

• Independent Work Environment: Requires self-discipline and a dedicated workspace conducive to focused design and configuration tasks.

• Cross-Functional Interaction: Regular virtual meetings and collaboration with project managers, developers, and other designers.

Work Schedule: Flexible U.S. Business Hours. The team operates on a schedule that accommodates both Eastern and Pacific Time business hours (9:00 AM - 5:00 PM ET to 9:00 AM - 5:00 PM PT). This allows for flexibility in daily scheduling while ensuring overlap for team and client communication.

📝 Enhancement Note: The remote nature and flexible U.S. business hours are key features. Candidates should be comfortable managing their own time and communication effectively across different time zones.

📄 Application & Portfolio Review Process

Interview Process:

• Portfolio Review (Initial Screening): Candidates must submit a portfolio demonstrating relevant Shopify Theme Customizer experience. Portfolios focused solely on custom code or non-Shopify work will likely not be considered.

• Client-Facing Interview: An interview, likely conducted in English, to assess communication skills, presentation abilities, and understanding of e-commerce UX principles.

• Skills Assessment/Trial Project: Final candidates may be invited to complete a paid trial project to demonstrate practical skills in Figma, Shopify theme customization, and problem-solving within a realistic scenario.

• Team/Culture Fit Interview: Discussion to assess alignment with the company's values of clear communication, ownership, accountability, and attention to detail.

Portfolio Review Tips:

• Highlight Shopify Theme Customizer Work: Explicitly showcase projects where you used Shopify OS 2.0, sections, blocks, metafields, and metaobjects. Provide screenshots, links, and brief descriptions of your specific contributions.

• Demonstrate Figma to Shopify Translation: Show how your Figma wireframes and mockups were implemented in Shopify. If possible, include before-and-after visuals or explain the implementation process.

• Quantify Impact: Where possible, include metrics or case study details that demonstrate the impact of your UX/design decisions on conversion rates or user engagement.

• Explain Your Process: For each project, briefly outline your UX strategy, design process, and how you handled client feedback or technical constraints.

• Focus on E-commerce Best Practices: Ensure your portfolio reflects a strong understanding of e-commerce UX, mobile-first design, and conversion optimization principles.

Challenge Preparation:

• Shopify Theme Customization Scenarios: Be prepared to discuss how you would approach common customization tasks or solve specific design challenges within the Shopify Theme Customizer.

• UX Audit & Recommendation Exercises: Practice articulating your process for auditing a Shopify store and presenting actionable recommendations for improvement.

• Client Communication Scenarios: Prepare to discuss how you would present designs to a client, handle feedback, and explain technical limitations or recommendations in English.

• Metafield/Metaobject Use Cases: Be ready to discuss practical applications of metafields and metaobjects for structuring content and enhancing product pages.

📝 Enhancement Note: The emphasis on a "paid trial project" suggests the company values practical, real-world demonstration of skills over theoretical knowledge. Applicants should be prepared to invest time in a paid assessment.

🛠 Tools & Technology Stack

Primary Tools:

• Shopify Theme Customizer: Core platform for storefront building and configuration.

• Figma: Primary design tool for wireframing, mockups, style guides, and prototyping.

• Shopify OS 2.0, Sections, and Blocks: Essential components for modern theme development and customization.

• Metafields & Metaobjects: Key for structured content management within Shopify.

Analytics & Reporting:

• Shopify Analytics: For basic store performance monitoring.

• Google Analytics (Likely): While not explicitly mentioned, standard for e-commerce analytics.

• CRO Tools (Potentially): Tools like Hotjar, VWO, or similar for user behavior analysis and A/B testing if experience is present.

CRM & Automation:

• Klaviyo: Preferred tool for email marketing automation, flows, and template design.

• Shopify Apps: Experience with specific apps for reviews (Judge.me, Okendo), upsells (Rebuy), subscriptions (Recharge), customer support (Gorgias), etc.

📝 Enhancement Note: Proficiency with Shopify's native customization tools (OS 2.0, sections, blocks, metafields, metaobjects) is paramount. Figma is the primary design tool, and familiarity with e-commerce apps and email marketing platforms like Klaviyo is highly advantageous.

👥 Team Culture & Values

Operations Values:

• Clear Communication: Essential for remote collaboration and client-facing interactions. Expect transparency and directness.

• Ownership & Accountability: Taking responsibility for tasks from start to finish, ensuring projects are completed to a high standard.

• Attention to Detail: Critical for ensuring design accuracy, functional correctness, and a polished user experience.

• Practical Problem-Solving: Focus on delivering effective solutions within the constraints of Shopify's platform and client needs.

• E-commerce Focus: A shared understanding of driving online sales and customer engagement through effective design.

Collaboration Style:

• Remote-First: Primarily digital collaboration via communication tools and video conferencing.

• Cross-Functional Teamwork: Working closely with project managers and developers to ensure seamless project execution.

• Client-Centric Feedback: Actively engaging with clients, presenting work, and incorporating feedback to refine designs and configurations.

• Knowledge Sharing: Implied through the collaborative nature of an agency environment, where best practices and learnings are likely shared.

📝 Enhancement Note: The company values align with typical agency expectations for remote contractors: professionalism, self-sufficiency, strong communication, and a results-oriented mindset.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing UX Ideals with Shopify Limitations: The primary challenge is delivering exceptional user experiences while working within the practical constraints of Shopify's theme customization capabilities, avoiding unnecessary custom development.

• Client Expectations Management: Effectively communicating design decisions, managing feedback, and educating clients on what is feasible and impactful within Shopify.

• Remote Collaboration & Time Zone Differences: Maintaining seamless communication and project flow with a distributed team and clients across different U.S. time zones.

• Keeping Pace with Shopify Updates: Shopify is constantly evolving; staying current with new features, theme updates, and best practices is crucial.

Learning & Development Opportunities:

• Advanced Shopify Configuration: Deepen expertise in complex theme setups, app integrations, and leveraging metafields/metaobjects for sophisticated content structures.

• Conversion Rate Optimization (CRO): Develop a stronger understanding of CRO principles and how UX/design directly impacts conversion metrics.

• E-commerce Platform Expertise: Gain broader knowledge of e-commerce best practices, user journeys, and platform-specific strategies.

• Client Advisory Skills: Enhance ability to provide strategic design and UX recommendations to clients, becoming a trusted advisor.

📝 Enhancement Note: This role offers a unique opportunity to hone practical skills in a high-demand e-commerce platform, blending creative design with technical configuration and client interaction.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for auditing a Shopify store's UX and identifying key areas for improvement. What metrics would you focus on?"

• "How do you balance creating an innovative UX/UI design with the practical limitations and capabilities of Shopify's Theme Customizer?"

• "Walk me through a challenging client project where you had to present design recommendations or manage conflicting feedback. How did you handle it?"

• "Explain the strategic benefits of using metafields and metaobjects in Shopify for managing product content or site features." Company & Culture Questions:

• "What do you know about our company and the types of clients we serve?"

• "How do you ensure clear communication and accountability in a remote work environment?"

• "Describe a time you took ownership of a project and saw it through to completion, even when faced with obstacles."

• "How do you stay updated on the latest Shopify features, e-commerce trends, and UX best practices?" Portfolio Presentation Strategy:

• Structure Your Narrative: For each portfolio piece, clearly state the client's goal, your role, the problem you solved, your solution (highlighting Figma and Shopify Theme Customizer usage), and the outcome/impact.

• Showcase Shopify Theme Customizer Examples: Be ready to demonstrate specific instances where you leveraged sections, blocks, metafields, and metaobjects. Visual examples are key.

• Explain Your Figma Process: Walk through your Figma workflow, from wireframing to final mockups, and explain how it informed your Shopify implementation.

• Prepare for Technical Discussions: Be ready to discuss basic Liquid, HTML/CSS, or app integrations if applicable to your showcased work.

• Practice Client-Facing Language: Rehearse presenting your work clearly and confidently in English, anticipating client questions about design choices and functionality.

📝 Enhancement Note: Expect questions that probe your practical application of Shopify tools, your UX strategy rationale, and your ability to communicate effectively with clients in English. The portfolio is your primary evidence.

📌 Application Steps

To apply for this operations position:

• Submit your CV in English through the provided application link.

• Curate Your Portfolio: Select 2-3 of your strongest Shopify storefront projects that prominently feature your hands-on work with the Shopify Theme Customizer, sections, blocks, metafields, and metaobjects. Ensure it is visually appealing and clearly demonstrates your Figma skills.

• Optimize Your Resume: Highlight your 2+ years of professional Shopify experience, specific skills (Figma, Theme Customizer, Metafields, etc.), and client-facing communication capabilities. Use keywords from the job description.

• Prepare Your Presentation: Practice walking through your portfolio projects, focusing on your process, design decisions, and the practical implementation within Shopify. Be ready to articulate your UX strategy and how you balance design with platform capabilities.

• Research the Company: Understand Entrepreneur Cooperative's focus on mid-market brands, their specialization in Shopify, and their values of clear communication and ownership. This will help tailor your responses and demonstrate your fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.