Senior UX/UI Designer | AI & Digital Experience

📍 Job Overview

Job Title: Senior UX/UI Designer | AI & Digital Experience

Company: adesso Netherlands

Location: Utrecht, Netherlands

Job Type: Full-time

Category: UX/UI Design, Digital Experience, AI Integration

Date Posted: September 24, 2026

Experience Level: Senior (5-10 years)

Remote Status: Hybrid

🚀 Role Summary

• Design user-centric digital experiences for complex applications, platforms, dashboards, and portals, emphasizing research and validation.

• Facilitate workshops, translate business needs into user journeys, and develop flows, wireframes, prototypes, and final UI designs.

• Integrate AI into the design process and user interfaces, focusing on user understanding, control, and responsible AI implementation.

• Contribute to the strategic development and positioning of the UX practice within adesso Netherlands and its international community.

• Collaborate closely with developers, consultants, data specialists, and AI experts to deliver end-to-end digital solutions.

📝 Enhancement Note: This role is positioned as a Senior UX/UI Designer with a strong emphasis on UX principles, research, and validation. The "T-shaped" requirement indicates a need for deep expertise in UX while possessing sufficient UI skills to deliver complete solutions. The integration of AI is a significant differentiator, requiring designers to not only use AI tools but also design interfaces for AI systems. The opportunity to build a UX practice suggests a proactive and strategic contribution is expected beyond project execution.

📈 Primary Responsibilities

• Translate complex client requirements, user needs, and business objectives into clear and effective UX directions.

• Facilitate workshops, discovery sessions, and customer journey mapping with clients and stakeholders to gather insights and align on vision.

• Conduct or oversee user research and validation activities to test assumptions and ensure user needs are met.

• Design comprehensive user journeys, flows, wireframes, interactive prototypes, and high-fidelity UI designs for various digital products.

• Utilize and contribute to design systems, ensuring consistency and scalability across digital experiences.

• Collaborate closely with development teams, consultants, data specialists, and AI experts to ensure seamless implementation of designs.

• Integrate AI tools into the design workflow for research preparation, prototyping, and concept exploration, always prioritizing user validation.

• Design AI interfaces that promote user understanding of AI system functions, enable user control, and foster trust and transparency.

• Contribute to discussions on responsible AI usage and potential regulatory impacts, such as the EU AI Act.

• Present design work and rationale persuasively to clients and internal teams, clearly articulating design choices and their strategic value.

📝 Enhancement Note: The responsibilities highlight a blend of core UX/UI design tasks with a strong consultative element. The emphasis on AI integration and responsible AI design is a key differentiator. The expectation to present persuasively and explain design choices underscores the need for strong communication and strategic thinking, typical of senior roles in consulting environments.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field is typically expected for senior roles.

Experience: A minimum of 5 years of relevant UX/UI design experience is required, with approximately 7 years being ideal for a senior position. Experience with complex digital platforms, apps, dashboards, or portals for large organizations is essential. Consultancy, agency, or freelance experience is a strong advantage.

Required Skills:

• Advanced UX design principles and methodologies.

• Proficient UI design skills for creating intuitive and aesthetically pleasing interfaces.

• Strong experience in user research, validation, and usability testing.

• Expertise in journey mapping, user flows, wireframing, and prototyping.

• Proficiency with design tools such as Figma and Miro.

• Experience in facilitating workshops and discovery sessions.

• Ability to translate complex requirements into practical design solutions.

• Excellent communication, presentation, and stakeholder management skills.

• Fluency in both Dutch and English (written and spoken).

• Experience with design systems. Preferred Skills:

• Consultancy, agency, or freelance background with client-facing experience.

• Experience designing for complex digital platforms (e.g., enterprise software, financial systems, e-commerce platforms).

• Familiarity with AI tools for design (e.g., Figma Make, v0) and AI interface design principles.

• Understanding of accessibility standards and best practices.

• Experience with AI-related regulations (e.g., EU AI Act).

• Data analysis and interpretation skills to inform design decisions.

📝 Enhancement Note: The "T-shaped" profile expectation means candidates should demonstrate deep expertise in UX while also having a solid understanding and capability in UI design. The portfolio requirement is critical, emphasizing the process over just final visuals, and specifying complex platforms for larger organizations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A portfolio showcasing a minimum of two detailed case studies of complex digital platforms designed for large or corporate organizations.

• Each case study must clearly illustrate the design process: the initial client question or problem, the approach taken, key design decisions made, the final outcome, and the specific role of research and user validation.

• Evidence of end-to-end design delivery, from initial concept to validated design.

• Demonstrations of how user needs and business objectives were balanced in design solutions. Process Documentation:

• The portfolio should reflect a structured design process that includes:

  • Discovery and research phases (e.g., user interviews, competitive analysis).

  • Ideation and concept development (e.g., brainstorming, wireframing, user flows).

  • Prototyping and iterative design (e.g., low-fidelity to high-fidelity prototypes).

  • User validation and testing cycles.

  • Collaboration with development teams for implementation.

  • Contribution to or creation of design systems for consistency.

📝 Enhancement Note: The emphasis on process and validation in the portfolio is a key differentiator. Candidates should prepare to walk through their thought process, decision-making, and the impact of their work, rather than just presenting polished visuals. This aligns with a consultative approach where understanding the 'why' is as important as the 'what'.

💵 Compensation & Benefits

Salary Range: €60,000 - €75,000 gross per year. This translates to approximately €5,000 - €6,250 gross per month, depending on experience and negotiation. (Based on provided salary range: €60,000 - €75,000 annually. Converted to monthly for comparison with input data, and the input range of €4,650 - €5,450 monthly implies a range of €55,800 - €64,800 annually. The provided description's range is higher, suggesting the description is the most up-to-date source.)

Benefits:

• 27 vacation days per year.

• Choice of laptop and mobile phone.

• Budget for training and certifications (e.g., UX strategy, accessibility, design leadership, AI).

• Access to an internal AI-First training program.

• Knowledge sharing opportunities with over 480 DX colleagues across Europe.

• Hybrid working model with one fixed team day per week at the office.

• Career development opportunities within the Netherlands and internationally.

• A compact Dutch team environment offering significant freedom and initiative.

Working Hours: Standard full-time working hours are assumed, likely around 40 hours per week, with a hybrid model allowing flexibility. The fixed team day is at the Utrecht office.

📝 Enhancement Note: The salary range provided in the description (€60,000 - €75,000 annually) is more specific than the AI-derived monthly range. The benefits package is comprehensive, with particular emphasis on professional development, AI training, and international collaboration, reflecting the company's strategic focus. The hybrid model is clearly defined with a specific team day requirement.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting, Digital Experience (DX), AI. Adesso Netherlands operates within the broader adesso Group, a large IT service provider. The DX division focuses on digital transformation, user experience, data, and AI for clients in sectors like banking, energy, insurance, and e-commerce.

Company Size: Adesso DX has over 480 colleagues internationally, with a compact, growing UX practice in the Netherlands. This offers the benefits of a large, established organization with the agility and impact of a smaller, focused team.

Founded: The adesso Group was founded in 1997. Adesso DX represents its specialized digital experience arm.

Team Structure:

• The role is within the adesso DX team in the Netherlands, which is actively building its UX practice.

• You will be part of a compact Dutch team with significant autonomy and opportunity for initiative.

• You will have access to a larger international DX community (480+ colleagues) for knowledge sharing and support.

• Collaboration is expected with developers, consultants, data specialists, and AI experts within client project teams. Methodology:

• Research and validation-driven design approach.

• Emphasis on understanding complex client needs and translating them into effective digital experiences.

• Integration of AI into design processes and product development.

• Focus on delivering value to both users and organizations through digital solutions.

• Collaborative work environment with cross-functional teams.

Company Website: https://www.adesso.nl/ (General Adesso Netherlands), https://www.adesso.nl/nl/dx (Adesso DX section)

📝 Enhancement Note: The company culture appears to balance the structure and resources of a large international IT consultancy with the dynamic, growth-oriented environment of a developing specialized practice (UX within Adesso DX Netherlands). The "AI-First" training and the emphasis on building the UX practice suggest a forward-thinking and proactive organization.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX/UI Designer role. It implies a significant level of autonomy, responsibility for complex projects, and the ability to mentor junior team members. The role also involves contributing to the strategic direction and growth of the UX practice itself.

Reporting Structure: You will report to a lead within the Adesso DX Netherlands team. The specific reporting line will depend on the current team structure and project assignments, but it's likely to be a senior manager or practice lead.

Operations Impact: As a Senior UX/UI Designer, your impact will be on the usability, effectiveness, and adoption of digital products for Adesso's clients. Your work directly influences client satisfaction, user engagement, and the successful digital transformation of businesses. Contributing to the UX practice's growth also has a strategic impact on Adesso's service offerings and market positioning.

Growth Opportunities:

• UX Strategy & Leadership: Opportunity to shape and grow the UX practice in the Netherlands, potentially leading to a UX Lead or Head of UX role.

• AI Design Specialization: Deepen expertise in designing AI-driven experiences through internal training and project work.

• Cross-functional Expertise: Gain broader experience in consulting, data, and AI technologies through collaboration.

• International Mobility: Access to international projects and collaboration with the global Adesso DX community.

• Skill Development: Dedicated budget for training and certifications to enhance UX/UI, AI, and leadership skills.

📝 Enhancement Note: The role offers a clear growth path from a senior individual contributor to a potential leadership role in building and managing a UX practice. The focus on AI and international collaboration provides unique development avenues.

🌐 Work Environment

Office Type: Adesso Netherlands operates with a hybrid working model. There is a dedicated office space in Utrecht.

Office Location(s): The primary office location mentioned is Utrecht, specifically at Jaarbeursboulevard 294, 3521 BC. This location is central and accessible.

Workspace Context:

• Hybrid Model: A blend of remote work and office-based collaboration.

• Team Day: One fixed team day per week at the Utrecht office, fostering team cohesion and collaboration. This day might sometimes extend to two depending on team rhythm.

• Client-Facing: Work may also occur at client sites, depending on project requirements.

• Collaborative Environment: The office is likely set up to support collaborative work, workshops, and team meetings, especially on the designated team day. Access to necessary technology and tools is expected.

Work Schedule: Standard full-time hours are expected, with flexibility in how the remaining days are structured between remote and client-site work, coordinated with the project team and client.

📝 Enhancement Note: The hybrid model is clearly defined with a requirement for a fixed team day, emphasizing the importance of in-person collaboration for team building and strategic alignment, while still offering remote flexibility.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a call with HR or a recruiter to assess basic qualifications and cultural fit.

• Hiring Manager/Team Lead Interview: Discussion focused on experience, UX/UI skills, and understanding of the role's responsibilities, especially regarding AI and complex platforms.

• Portfolio Review: A dedicated session where you present your portfolio case studies. This is critical for demonstrating your process, problem-solving abilities, and impact. Expect detailed questions about your approach, decisions, and outcomes.

• Team/Colleague Interviews: Potential interviews with other designers or cross-functional team members to assess collaboration style and technical fit.

• Final Interview: May involve a senior leader to discuss career aspirations, strategic contributions, and cultural alignment.

Portfolio Review Tips:

• Focus on Process: Clearly articulate the problem, your research methods, design iterations, validation steps, and the rationale behind your key decisions.

• Quantify Impact: Wherever possible, include metrics or qualitative feedback that demonstrate the success and impact of your designs.

• Tailor to AI: Highlight any experience or thought process related to AI integration or designing AI interfaces, even if it's conceptual.

• Be Prepared for Questions: Anticipate questions about trade-offs, challenges faced, how you handled stakeholder disagreements, and how you'd approach specific scenarios.

• Showcase Dutch/English Fluency: Be ready to present your portfolio in both languages if required, or at least demonstrate strong command of both.

Challenge Preparation:

• While not explicitly mentioned, be prepared for potential design exercises or scenario-based questions during interviews.

• For example, you might be asked to critique an existing interface, brainstorm solutions for a hypothetical client problem, or outline how you would approach a new AI-driven feature.

• Practice articulating your design thinking process concisely and persuasively.

📝 Enhancement Note: The portfolio review is the most critical part of the application process. Candidates must prepare thoroughly to showcase not just their design output but their entire strategic and methodological approach, with a keen eye on demonstrating their ability to handle complexity and integrate AI.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Core tool for UI design, prototyping, and collaboration. Proficiency is essential.

• Miro: Key tool for workshops, journey mapping, brainstorming, and collaborative ideation.

• AI Design Tools: Familiarity with emerging AI tools for design (e.g., Figma Make, v0) is a plus, and willingness to learn and integrate them is expected.

Analytics & Reporting:

• While not explicitly listed as a primary tool for the designer, an understanding of how analytics inform design decisions and how to design for measurability is important. Familiarity with common analytics platforms might be beneficial. CRM & Automation:

• Not directly applicable to the UX/UI design role, but an understanding of how digital products integrate with broader business systems might be useful.

📝 Enhancement Note: The emphasis is on Figma and Miro as primary design and collaboration tools. The role also requires openness to integrating AI-powered design tools into the workflow, indicating a forward-looking approach to technology adoption.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs through design.

• Research & Validation: Decisions are driven by data, user insights, and rigorous testing.

• Collaboration: Working effectively with clients, developers, consultants, and AI experts.

• Innovation: Embracing new technologies like AI and exploring their potential in digital experiences.

• Pragmatism: Balancing ideal design solutions with practical implementation constraints and business objectives.

• Continuous Improvement: Actively building and refining the UX practice within Adesso Netherlands.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work closely with diverse teams, bridging gaps between user needs, business goals, and technical feasibility.

• Workshop Facilitation: Proactive engagement in workshops to drive alignment and gather input from various stakeholders.

• Knowledge Sharing: Actively participating in and contributing to the international Adesso DX community.

• Open Communication: Clear and persuasive communication of design ideas and rationale.

📝 Enhancement Note: The culture values a blend of user advocacy, data-driven decision-making, and collaborative execution, all within a context of continuous innovation and practice development. The "AI-First" mindset is likely embedded in how they approach problem-solving and service offerings.

⚡ Challenges & Growth Opportunities

Challenges:

• Building a UX Practice: As part of a developing UX team in the Netherlands, you'll face the challenge of establishing processes, defining best practices, and contributing to business development for UX services.

• Integrating AI Responsibly: Designing AI interfaces and workflows that are ethical, transparent, and truly beneficial to users, while navigating potential complexities and regulations.

• Balancing Complex Requirements: Translating intricate client needs and technical constraints into elegant and user-friendly digital experiences.

• Consultative Demands: Effectively managing client expectations, presenting design rationale persuasively, and navigating stakeholder dynamics in a consulting environment.

Learning & Development Opportunities:

• AI Design Specialization: Become an expert in designing for AI through dedicated training and practical project experience.

• UX Strategy & Leadership: Develop skills in practice management, service offering development, and leading UX initiatives.

• Cross-Disciplinary Skills: Enhance understanding and collaboration in areas like data analytics, AI technology, and broader digital transformation consulting.

• International Exposure: Learn from and collaborate with a large, experienced international DX community.

• Formal Training: Access to a budget for external training and certifications to formalize skill development.

📝 Enhancement Note: The role offers significant opportunities for growth, particularly in the emerging field of AI design and in building a professional practice. The challenges are framed as opportunities for development and impact.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex digital platform you designed. What were the key business goals and user needs, and how did your UX/UI approach address them?" (Focus on process, decisions, and outcomes).

• "How do you approach user research and validation for a new feature or product? Walk us through your typical methodology." (Demonstrate rigor and user-centricity).

• "Imagine you're designing an interface for an AI assistant that helps users manage their finances. What are the key considerations for trust, transparency, and user control?" (Assess AI design thinking and responsible AI principles).

• "How would you contribute to building and positioning the UX practice within Adesso Netherlands?" (Gauge strategic thinking and initiative). Company & Culture Questions:

• "What do you know about Adesso DX and our focus on AI and digital experience?" (Shows your research and interest).

• "How do you see yourself collaborating with developers, consultants, and data specialists on client projects?" (Assess teamwork and communication).

• "Describe a time you had to present a design decision that was met with resistance. How did you handle it?" (Evaluates persuasion and stakeholder management). Portfolio Presentation Strategy:

• Structure Your Cases: For each case study, clearly outline the problem, your role, the process (research, ideation, design, validation), your specific contributions and decisions, and the results/impact.

• Highlight AI Integration: If you have relevant experience, emphasize how you've incorporated AI or designed for AI-driven features. If not, discuss your understanding and approach to AI design challenges.

• Showcase Process Artifacts: Include wireframes, user flows, prototypes, and research findings to illustrate your design journey.

• Be Ready for Deep Dives: Expect questions on specific design choices, trade-offs made, and how you would iterate or improve designs.

• Practice Your Narrative: Ensure your presentation flows logically and your explanations are clear, concise, and compelling.

📝 Enhancement Note: Prepare to demonstrate a strong understanding of UX/UI principles, a structured design process, and a forward-thinking approach to AI integration. Your portfolio presentation is key to showcasing your senior-level strategic thinking and problem-solving capabilities.

📌 Application Steps

To apply for this Senior UX/UI Designer position:

• Submit your application through the provided link on the Adesso careers portal.

• Portfolio Customization: Ensure your portfolio prominently features at least two detailed case studies of complex digital platforms for large organizations. Clearly articulate your process, research, validation, and decision-making for each.

• Resume Optimization: Tailor your resume to highlight your 5+ years of relevant UX/UI experience, T-shaped skill set, experience with complex platforms, AI design interest, and any consultancy background. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, presenting your portfolio confidently, and preparing responses to strategy and behavioral questions, especially those related to AI and complex problem-solving.

• Company Research: Familiarize yourself with Adesso Netherlands, the Adesso DX division, and their approach to digital experience and AI. Understand their client sectors and company culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.