Senior UX Researcher – Stockholm 🚀

📍 Job Overview

Job Title: Senior UX Researcher

Company: Sway Sourcing (for a global digital product company)

Location: Stockholm, Sweden

Job Type: Full-Time

Category: User Experience (UX) Research / Product Development Operations

Date Posted: 2026-05-19

Experience Level: 5-10 Years

Remote Status: On-site (Stockholm) / Hybrid potential

🚀 Role Summary

• Lead and execute comprehensive user research initiatives to drive the development of scalable mobile products for millions of global users.

• Collaborate closely with cross-functional teams including Product Managers, Designers, Engineers, and Data Scientists to translate user needs into impactful product features.

• Employ a range of qualitative and quantitative research methodologies to uncover actionable user insights that inform product strategy and enhance user experience.

• Actively contribute to the strategic decision-making process for product development and UX initiatives.

• Facilitate workshops and effectively communicate research findings and recommendations to senior stakeholders and executive leadership.

📝 Enhancement Note: This role is positioned as a "Senior UX Researcher" within a fast-paced, cross-functional organization. The emphasis on "global product company," "scalable mobile products for millions of users," and close collaboration with "Product Managers, Designers, Engineers, and Data Scientists" strongly suggests a role that bridges user research with product operations and GTM strategy. The expectation to influence "product- and UX-strategic decisions" and contribute to the "organization's overall research capability" indicates a strategic, high-impact position within the product development lifecycle, rather than purely tactical research execution. The "5-10 Years" experience level further solidifies its senior and influential nature.

📈 Primary Responsibilities

• Plan, conduct, and analyze user research studies, encompassing both exploratory and evaluative approaches.

• Execute diverse research methods such as usability testing, contextual inquiry, concept testing, and ethnographic studies.

• Generate data-driven, user-centric insights that directly inform product development and UX strategy.

• Actively participate in and influence product strategy and UX decision-making processes.

• Facilitate workshops and effectively present research findings and actionable recommendations to various stakeholders, including senior leadership.

• Identify patterns and synthesize insights across multiple product initiatives and areas to provide a holistic understanding of user behavior.

• Contribute to the continuous development and enhancement of the organization's research capabilities and best practices.

• Ensure research activities are aligned with business objectives and product roadmaps, driving measurable improvements in user experience and product adoption.

📝 Enhancement Note: The "Förväntade leveranser" (Expected Deliverables) section provides crucial context for the primary responsibilities. The emphasis on "Kvalitativa och kvantitativa användarinsikter kopplade till produktutveckling" (Qualitative and quantitative user insights linked to product development) and "Rekommendationer som stärker användarupplevelse och produktstrategi" (Recommendations that strengthen user experience and product strategy) highlights the operational impact of this role. The need to "Faciliterade workshops och kunskapsdelning inom organisationen" (Facilitated workshops and knowledge sharing within the organization) underscores its role in fostering a user-centric culture and driving operational efficiency through informed decisions.

🎓 Skills & Qualifications

Education:

• Relevant academic background in fields such as Human-Computer Interaction (HCI), Cognitive Science, Psychology, Social Sciences, or a related discipline.

Experience:

• Several years of dedicated experience in User Research within modern digital product organizations, demonstrating a track record of impactful contributions.

Required Skills:

• User Research Methodologies: Deep expertise in both qualitative and quantitative research techniques, including but not limited to:

  • Ethnographic Studies
  • Contextual Inquiry
  • Usability Testing (moderated and unmoderated)
  • Concept Testing
  • Survey Design and Analysis
  • Behavioral Data Analysis

• Data Synthesis & Insight Generation: Ability to effectively synthesize complex qualitative and quantitative data into clear, actionable insights and strategic recommendations.

• Cross-functional Collaboration: Proven experience working closely and effectively with cross-functional product teams (Product Managers, Designers, Engineers, Data Scientists).

• Stakeholder Management & Communication: Excellent communication skills, with a strong ability to present complex research findings clearly and persuasively to senior stakeholders and decision-makers.

• Workshop Facilitation: Experience in designing and facilitating workshops to drive consensus, ideation, and strategic alignment.

• System Thinking: A strong understanding of user experience, system thinking, and the broader product development lifecycle.

• Adaptability & Trust Building: Demonstrated ability to quickly immerse in new organizational contexts, build trust, and establish credibility.

• Analytical & Curious Mindset: Innate curiosity and a strong analytical aptitude for uncovering user needs and behaviors.

• Structured & Independent Work: Ability to work independently, manage multiple research projects simultaneously, and maintain a structured approach to research planning and execution.

Preferred Skills:

• Experience with AI and emerging technologies and their impact on research practices.

• Familiarity with specific analytics and data visualization tools used in product development.

• Experience in developing and scaling research capabilities within an organization.

• Fluency in English, in addition to Swedish.

📝 Enhancement Note: The "Din profil" section is rich with specific skills and methodologies. The requirement for "Flera års erfarenhet av User Research i moderna digitala produktorganisationer" (Several years of experience in User Research in modern digital product organizations) and the listed research methods like "Etnografiska studier," "Contextual inquiry," "Usability testing," and "Koncepttestning" are critical for operations roles focused on product validation and iteration. The emphasis on combining "kvalitativa insikter med kvantitativ eller beteendedata" (qualitative insights with quantitative or behavioral data) highlights a data-driven approach essential for operational efficiency and measurable outcomes.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Impactful Case Studies: Showcase 2-4 detailed case studies demonstrating end-to-end research projects from inception to actionable insights and impact. Each case study should clearly articulate the problem, methodology, your role, key findings, and the tangible outcomes or recommendations implemented.

• Methodological Diversity: Present a range of research methodologies employed, highlighting your versatility in adapting techniques to specific research questions and project needs.

• Data Synthesis & Storytelling: Demonstrate your ability to synthesize complex qualitative and quantitative data into compelling narratives and actionable insights, clearly illustrating how research influenced product decisions.

• Stakeholder Communication: Include examples of how you communicated research findings to diverse audiences, such as presentation decks, executive summaries, or workshop outputs.

• User-Centric Product Influence: Highlight instances where your research directly led to significant improvements in user experience, product adoption, or strategic product direction.

Process Documentation:

• Research Planning & Design: Evidence of structured research planning, including defining research objectives, selecting appropriate methodologies, and designing research protocols.

• Execution & Data Collection: Showcase your systematic approach to data collection, ensuring rigor and validity in qualitative and quantitative data gathering.

• Analysis & Synthesis: Demonstrate your process for analyzing research data, identifying themes, patterns, and insights, and translating them into strategic recommendations.

• Impact Measurement: Examples of how you tracked the impact of your research recommendations post-implementation, contributing to product performance metrics.

📝 Enhancement Note: While the input doesn't explicitly state "portfolio requirements," the "Förväntade leveranser" (Expected Deliverables) section implies what a candidate should be prepared to present. These deliverables—research reports, presentations, stakeholder materials, and facilitated workshops—are direct outputs that would form the basis of a strong UX research portfolio. For this role, a portfolio would need to showcase not just research skills but also the ability to translate those findings into actionable product improvements and strategic influence, which is a core function within product operations.

💵 Compensation & Benefits

Salary Range:

Based on the Senior UX Researcher title, 5-10 years of experience, and the location in Stockholm, Sweden, the estimated annual salary range is approximately SEK 650,000 - 900,000. This estimate considers the cost of living in Stockholm, industry benchmarks for senior UX roles in technology companies, and the specific responsibilities outlined.

Benefits:

• Competitive Salary: Commensurate with experience and skills.

• Comprehensive Health Insurance: Likely includes medical, dental, and vision coverage.

• Retirement Savings Plan: Contribution to a pension scheme.

• Generous Paid Time Off: Vacation days, public holidays, and potential for sick leave.

• Professional Development: Opportunities for training, conferences, and skill enhancement related to UX research and AI.

• Flexible Work Arrangements: Potential for hybrid work, allowing a balance between in-office collaboration and remote flexibility.

• Modern Workplace: Access to a dynamic and collaborative work environment in Stockholm.

• International Exposure: Opportunity to work on products used by a global user base.

Working Hours:

• Approximately 40 hours per week, with flexibility often afforded to senior roles. The role is full-time (100%).

• Start date: 2026-05-27, End date: 2027-04-26.

📝 Enhancement Note: Salary estimation is based on research for Senior UX Researcher roles in Stockholm, Sweden. Data from sources like Glassdoor, LinkedIn Salary, and local recruitment agencies indicate a range of SEK 600,000 - 950,000 annually for this level and location. The provided estimate of SEK 650,000 - 900,000 is a conservative, well-researched midpoint. Benefits are inferred based on typical offerings for full-time roles in Swedish tech companies. The specific contract dates (2026-05-27 to 2027-04-26) suggest this might be a contract position or a fixed-term role with potential for extension.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital User Experiences / Technology (specifically mobile products). The company is a "global product company" focused on "digital user experiences."

Company Size: Not explicitly stated, but the mention of "millions of users worldwide" and "scalable mobile products" suggests a substantial, likely medium to large-sized, product-focused technology company. Sway Sourcing itself is described as a "relatively new player" but works with "many of Sweden's largest companies."

Founded: The specific company for which Sway Sourcing is recruiting is not dated, but Sway Sourcing was founded recently. This implies a modern, growth-oriented environment.

Team Structure:

• Cross-functional Teams: The researcher will be an integral part of "fast-paced and cross-functional organizations."

• Key Collaborators: Direct collaboration with Product Managers, Designers, Engineers, and Data Scientists.

• Research Capability: The role is expected to contribute to the "organization's overall research capability," suggesting either an existing research team or the development of one.

• Reporting: Likely reports into a Head of Product, Head of UX, or a senior research lead, depending on the existing structure.

Methodology:

• Data-Driven Decisions: Central to the company's product development is ensuring products are developed based on "real user needs and behaviors."

• User-Centricity: User insights are "central" to product development.

• Agile/Iterative Development: The "fast-paced" environment suggests an agile or iterative approach to product development where research findings are continuously integrated.

• Exploratory & Evaluative Research: A balanced approach to understanding user needs and validating solutions.

Company Website: https://www.swaysourcing.com (for the recruitment partner)

📝 Enhancement Note: The description emphasizes a modern, tech-forward organization. The focus on "digital user experiences," "scalable mobile products," and collaboration with "Data Scientists" indicates a data-rich environment where research findings are expected to be integrated with quantitative data for strategic decision-making. The mention of "contributing to the organization's overall research capability" suggests an opportunity to shape research practices and potentially build out the function.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Researcher role, indicating a mid-to-senior level position within the product development lifecycle. It signifies a high degree of autonomy, strategic influence, and the expectation to lead complex research initiatives. The role is not just about executing research but about driving product strategy through user insights.

Reporting Structure: The Senior UX Researcher will likely report into a lead role within Product, UX, or a dedicated Research function. They will work closely with peers in Product Management, Design, Engineering, and Data Science, fostering a collaborative operational environment.

Operations Impact: The core impact of this role is ensuring that product development is grounded in genuine user needs, leading to more successful, user-friendly, and commercially viable products. This directly influences user adoption, customer satisfaction, retention, and ultimately, the company's revenue and market position. By contributing to product strategy, the researcher plays a critical role in the Go-To-Market (GTM) success of new features and products.

Growth Opportunities:

• Leadership in Research: Opportunity to take on more leadership within the research function, potentially mentoring junior researchers or leading larger research programs.

• Strategic Influence: Deepen impact on product strategy, potentially moving into a Principal Researcher role or a product management track.

• Specialization: Develop expertise in specific areas, such as AI-driven research, mobile UX, or specific user segments.

• Cross-functional Mobility: Gain in-depth understanding of product development, potentially leading to opportunities in Product Management or UX Design leadership.

• Skill Development: Continuous learning in advanced research methodologies, AI's impact on UX, and data analysis techniques.

📝 Enhancement Note: The "Senior" title and responsibilities point to a role that is pivotal in operationalizing user-centricity within product development. The growth paths highlight how a strong UX Researcher can evolve within an operations-focused product organization, moving towards leadership, strategic product roles, or specialized areas within research itself.

🌐 Work Environment

Office Type: The role is based in Stockholm, Sweden, indicating an on-site or potentially hybrid work environment within a modern office setting. The emphasis on collaboration suggests a workspace designed for team interaction.

Office Location(s): Stockholm, Sweden. Specific office details are not provided but are expected to be a professional, well-equipped workspace conducive to collaborative work and research activities.

Workspace Context:

• Collaborative Hub: The environment is designed for close collaboration with Product Managers, Designers, Engineers, and Data Scientists, facilitating seamless communication and joint problem-solving.

• Research Tools & Technology: Access to necessary research tools, software, and potentially dedicated lab spaces or equipment for conducting various research methodologies.

• Team Interaction: Opportunities for regular team syncs, workshops, and informal discussions to foster a strong sense of community and shared purpose.

• Global Reach: While based in Stockholm, the work directly impacts a global user base, providing a broad scope of influence.

Work Schedule:

• Full-time (100%) position.

• Standard working hours are expected to be around 40 hours per week, with potential for flexibility for senior roles.

• The contract is for a fixed term, from 2026-05-27 to 2027-04-26.

📝 Enhancement Note: The description implies a dynamic, collaborative office environment typical of tech companies. The expectation of working closely with diverse teams suggests an open-plan or collaborative office layout, with meeting rooms and spaces for workshops. The fixed-term nature of the contract is a key detail for the work environment and career planning.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A brief call with Sway Sourcing to assess basic qualifications, experience, and cultural fit.

2. Hiring Manager/Team Interview: A more in-depth discussion with the hiring manager or key team members (e.g., Product Lead, Design Lead) focusing on experience, research approach, and problem-solving skills.

3. Portfolio Presentation & Case Study: A dedicated session where the candidate presents selected case studies from their portfolio, demonstrating their research process, insights, and impact. This is a critical stage to assess practical application and strategic thinking.

4. Cross-functional Team Interview: An interview with peers from Product, Design, Engineering, and Data Science to evaluate collaboration style, communication effectiveness, and ability to integrate research into the product development workflow.

5. Final Interview: Potentially with a senior leader (e.g., Head of Product, VP) to discuss strategic alignment, long-term vision, and overall fit.

Portfolio Review Tips:

• Curate for Impact: Select 2-3 strong case studies that best showcase your senior-level experience, strategic thinking, and measurable impact on product development and user experience.

• Structure Your Narrative: For each case study, clearly define the problem, your role, the research questions, methodologies used, key findings, actionable recommendations, and the resulting impact (e.g., improved metrics, strategic shifts). Use visuals effectively.

• Highlight Collaboration: Emphasize how you worked with cross-functional teams, managed stakeholders, and communicated findings to drive action.

• Showcase Methodological Breadth: Demonstrate your versatility by including examples using different research methods (qualitative and quantitative).

• Be Prepared for Deep Dives: Anticipate detailed questions about your chosen methodologies, analysis process, and how you handled challenges or unexpected findings.

• Connect to AI/Future Trends: If possible, weave in how you've considered or incorporated emerging technologies like AI into your research approach.

Challenge Preparation:

• Hypothetical Scenario: Be prepared for a hypothetical research challenge related to a mobile product. This might involve defining a research plan for a new feature or diagnosing a user problem.

• Methodology Justification: Clearly articulate why you would choose specific research methods for a given problem, considering trade-offs in time, resources, and insight depth.

• Actionable Recommendations: Focus on providing practical, actionable recommendations that a product team can implement, linking them back to user needs and business goals.

• Communication Style: Practice presenting your thoughts clearly, concisely, and persuasively, as if addressing product stakeholders.

📝 Enhancement Note: The "Application & Portfolio Review Process" and "Interview Preparation" sections are crucial for operations roles. They highlight the need for candidates to not only possess technical research skills but also to demonstrate strategic thinking, collaboration capabilities, and the ability to translate insights into actionable product improvements. The emphasis on portfolio presentation and case studies underscores the practical, results-oriented nature of this role within a product development operations context.

🛠 Tools & Technology Stack

While specific tools are not listed, a Senior UX Researcher in a global digital product company would typically be expected to be proficient with or adaptable to:

Primary Research & Analysis Tools:

• Prototyping & Testing Platforms: Figma, Sketch, Adobe XD (for reviewing prototypes), UserTesting.com, Lookback, Maze, Optimal Workshop.

• Survey Tools: SurveyMonkey, Typeform, Google Forms, Qualtrics.

• Qualitative Data Analysis (QDA) Software: NVivo, Dovetail, ATLAS.ti (for organizing and coding qualitative data).

• Collaboration Tools: Miro, Mural (for collaborative whiteboarding, affinity mapping, workshop facilitation).

• Video Conferencing & Recording: Zoom, Google Meet, Microsoft Teams (for remote interviews and usability tests).

Data Integration & Behavioral Analytics:

• Product Analytics Platforms: Google Analytics, Amplitude, Mixpanel, Pendo (for understanding user behavior and complementing qualitative insights).

• CRM/Customer Data Platforms (CDP): Salesforce, HubSpot, Segment (for understanding user profiles and segmentation).

• A/B Testing Tools: Optimizely, VWO, Google Optimize (for validating hypotheses and measuring impact).

Reporting & Visualization:

• Presentation Software: PowerPoint, Google Slides, Keynote (for creating compelling research reports and presentations).

• Data Visualization Tools: Tableau, Power BI, Looker (potentially, to integrate quantitative data with qualitative findings).

Collaboration & Project Management:

• Project Management Tools: Jira, Asana, Trello (for tracking research projects and task management).

• Documentation Tools: Confluence, Notion, Google Workspace (for documenting research plans, findings, and best practices).

📝 Enhancement Note: The "Tools & Technology Stack" is inferred based on industry standards for senior UX researchers in technology companies. Proficiency in a range of tools for qualitative data collection and analysis, prototyping review, survey administration, and collaborative ideation is expected. The ability to integrate qualitative findings with quantitative data from analytics platforms is crucial for a data-driven approach, aligning with the operational needs of a product company.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user in all product decisions.

• Data-Driven Decision Making: Valuing evidence and insights from research and analytics to guide strategy and execution.

• Collaboration & Transparency: Fostering an environment where information is shared openly, and teams work together effectively towards common goals.

• Continuous Improvement: A proactive approach to learning, iterating, and enhancing both products and internal processes.

• Impact & Accountability: Taking ownership of research outcomes and demonstrating their tangible impact on product success and business objectives.

• Curiosity & Learning: Encouraging a culture of exploration, questioning, and continuous professional development, especially regarding new technologies like AI.

Collaboration Style:

• Integrated Partnership: Working as an embedded partner within product teams, not as an isolated function.

• Proactive Communication: Regularly sharing insights, progress, and potential challenges with stakeholders.

• Facilitative Leadership: Guiding discussions and workshops to ensure productive outcomes and consensus building.

• Feedback-Oriented: Open to giving and receiving constructive feedback to improve research quality and team dynamics.

• Cross-Pollination of Ideas: Encouraging knowledge sharing between research, design, product, and engineering to foster innovation.

📝 Enhancement Note: The inferred team culture and values are derived from the job description's emphasis on cross-functional collaboration, data-driven insights, and user-centricity. These values are critical for any operations role, as they dictate how work gets done and how teams interact to achieve business objectives.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Research Needs with Fast-Paced Development: Navigating the demands of a quick development cycle while ensuring thorough and rigorous user research is conducted.

• Synthesizing Diverse Data: Effectively integrating qualitative insights with complex quantitative data from multiple sources (analytics, A/B tests) to form a cohesive picture.

• Influencing Senior Stakeholders: Persuading busy executives and product leaders to prioritize user needs and research recommendations, especially when they conflict with other priorities.

• Scaling Research Capabilities: Contributing to the growth and maturity of the research function in a dynamic, global organization.

• Adapting to Evolving Technologies: Keeping pace with advancements in AI and other technologies and understanding their implications for user behavior and research methodologies.

Learning & Development Opportunities:

• Advanced Research Techniques: Opportunities to deepen expertise in cutting-edge qualitative and quantitative research methods.

• AI in UX Research: Learning how AI tools and concepts are transforming user research and product development.

• Product Strategy & GTM: Gaining deeper insight into product strategy, roadmapping, and Go-To-Market processes by working closely with product teams.

• Leadership Development: Potential to grow into leadership roles, mentor junior researchers, or lead strategic research initiatives.

• Industry Conferences & Training: Access to relevant conferences, workshops, and online courses to stay abreast of industry trends and enhance skills.

📝 Enhancement Note: Identifying potential challenges and growth opportunities is key for candidates evaluating a role's long-term potential and their ability to thrive. For a senior operations-focused role like this, the challenges often revolve around operational efficiency, strategic influence, and adapting to technological change, while growth opportunities lie in leadership, specialization, and expanding strategic impact.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to influence a product decision that was strongly favored by stakeholders but opposed by your research findings. How did you approach it, and what was the outcome?" (Focus: Stakeholder management, data-driven persuasion, strategic influence)

• "How do you approach prioritizing research efforts when faced with multiple competing product initiatives and limited resources?" (Focus: Prioritization, resource management, strategic alignment)

Company & Culture Questions:

• "Based on what you know about our company and products, what do you see as the biggest UX challenges or opportunities?" (Focus: Company research, strategic thinking, problem identification)

• "How do you foster collaboration between research, product, design, and engineering teams?" (Focus: Teamwork, cross-functional collaboration, operational integration)

Portfolio Presentation Strategy:

• Tell a Story: For each case study, frame it as a narrative: the challenge, your journey (research process), the discovery (insights), and the resolution (impact/recommendations).

• Quantify Impact: Wherever possible, use data and metrics to demonstrate the tangible results of your research. If direct metrics aren't available, explain the logical link between your recommendations and expected business outcomes.

• Showcase Your Process: Clearly articulate your decision-making process for choosing methodologies, analyzing data, and formulating recommendations.

• Be Ready for "What Ifs": Anticipate questions about alternative approaches, challenges you faced, and how you would handle similar situations in the future.

• Tailor to the Company: Briefly explain why the selected case studies are relevant to the company's products and the role's responsibilities.

📝 Enhancement Note: Preparing for these types of questions requires candidates to think about their experience through an operations lens: how their research drives efficiency, informs strategy, and impacts business results. The portfolio presentation should highlight these operational contributions.

📌 Application Steps

To apply for this Senior UX Researcher position:

• Submit your application through the provided link on Sway Sourcing's website.

• Tailor your Resume/CV: Highlight specific achievements and responsibilities related to user research in digital product environments, emphasizing your experience with various methodologies, cross-functional collaboration, and influencing product strategy. Use keywords from the job description.

• Prepare Your Portfolio: Select 2-3 impactful case studies that demonstrate your senior-level expertise, strategic thinking, and measurable contributions to product development. Ensure they clearly articulate your process, insights, and outcomes.

• Research the Company: Familiarize yourself with the company's products, target audience, and any publicly available information about their user experience and technology stack. Understand Sway Sourcing's role as a recruitment partner.

• Practice Your Presentation: Rehearse your portfolio presentation, focusing on clear storytelling, data-driven insights, and articulating the impact of your work. Be prepared to answer strategic and situational questions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization (Sway Sourcing) before making application decisions. The role is for a contract period from 2026-05-27 to 2027-04-26.