Senior UX Researcher

📍 Job Overview

Job Title: Senior UX Researcher

Company: Jobgether (on behalf of a partner company)

Location: Italy

Job Type: Fixed term contract (Part-time, approx. 30 hours/week)

Category: UX Research & Product Insights

Date Posted: April 15, 2026

Experience Level: Mid-Senior Level (5+ years)

Remote Status: Fully Remote

🚀 Role Summary

• Lead and execute end-to-end UX research projects, with a strong emphasis on quantitative methodologies and data-driven insights.

• Drive product improvements by translating complex user behaviors and needs into actionable recommendations for product and design teams.

• Collaborate effectively within a globally distributed, remote-first environment, engaging with diverse stakeholders across time zones.

• Contribute to a mission-driven knowledge platform used by millions worldwide, focusing on social impact and accessibility.

• Manage research operations, including survey design, participant recruitment, data collection, and rigorous statistical analysis.

📝 Enhancement Note: This role is a contract position posted by Jobgether, acting as an intermediary. The successful candidate will work for a partner company that operates a large-scale, global knowledge platform. The emphasis on "large-scale studies," "statistical analysis," and "surveys" indicates a significant focus on quantitative UX research, requiring a researcher comfortable with data at scale and deriving insights from structured data.

📈 Primary Responsibilities

• Spearhead the planning, execution, and analysis of comprehensive UX research initiatives, aligning with UX Research leads and product stakeholders.

• Design and implement robust quantitative research plans, including survey development, experimental design, and large-scale user studies.

• Conduct in-depth statistical analysis of quantitative data to identify trends, patterns, and statistically significant insights.

• Perform qualitative research methods (e.g., interviews, diary studies, contextual inquiry) to complement quantitative findings and provide richer user context.

• Manage the entire research lifecycle, from defining research questions and selecting appropriate methodologies to participant recruitment and data synthesis.

• Develop clear, concise, and compelling reports and presentations that effectively communicate research findings and actionable recommendations to cross-functional teams, including product managers, designers, and engineers.

• Advocate for user needs throughout the product development lifecycle by translating research insights into concrete product strategy and design improvements.

• Contribute to the continuous improvement of research operations, including refining best practices for survey deployment, data management, and participant engagement.

📝 Enhancement Note: The responsibilities highlight a blend of independent project leadership and collaborative execution. The emphasis on "research operations" suggests the need for someone who can manage the logistical aspects of research alongside the analytical and strategic components. The role requires not just conducting research but also ensuring its smooth operational delivery and impactful communication.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong academic background in Human-Computer Interaction (HCI), Psychology, Sociology, Statistics, or a related field is highly beneficial.

Experience: A minimum of 5 years of dedicated experience in User Experience (UX) Research, with a demonstrable track record in leading and executing research projects from inception to conclusion.

Required Skills:

• Proficient in designing and deploying large-scale surveys and quantitative research studies.

• Expertise in statistical analysis techniques, data interpretation, and deriving actionable insights from quantitative data.

• Strong command of data visualization tools and techniques to present complex findings clearly.

• Experience with qualitative research methodologies such as user interviews, focus groups, diary studies, and ethnographic research.

• Proven ability to conduct UX benchmarking and large-scale usability studies.

• Skilled in managing the end-to-end research process, including participant recruitment and research operations.

• Excellent written and verbal communication skills, with a talent for presenting complex information to diverse audiences.

• Strong organizational and time-management capabilities, adept at handling multiple projects and deadlines in a fast-paced environment.

Preferred Skills:

• Multilingual abilities, particularly in languages relevant to a global user base.

• Experience working with open-source projects or volunteer communities.

• Familiarity with wiki-based platforms or knowledge-sharing environments.

• Experience with A/B testing design and analysis.

• Knowledge of statistical software packages (e.g., R, SPSS, SAS) or advanced spreadsheet analysis.

📝 Enhancement Note: The "nice-to-haves" like multilingual abilities and experience with volunteer communities suggest the partner company may operate with a significant open-source or community-driven component, or serve a very diverse global audience that benefits from localized research. This indicates a need for cultural sensitivity and adaptability.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 comprehensive UX research case studies, with a strong emphasis on projects utilizing quantitative methodologies.

• Clearly articulate the research problem, your role, the methodologies employed (especially quantitative surveys and statistical analysis), and the impact of your findings on product decisions.

• Provide evidence of how you translated raw data into actionable insights and design recommendations.

• Include examples of survey designs, data analysis outputs, and visualizations that demonstrate your technical proficiency.

Process Documentation:

• For each case study, detail the end-to-end research process: problem definition, research design, execution, analysis, and reporting.

• Highlight your approach to ensuring data quality and validity in quantitative studies.

• Illustrate your methods for synthesizing mixed-methods data (quantitative and qualitative) into cohesive insights.

• Document your experience in collaborating with cross-functional teams (product managers, designers, engineers) throughout the research lifecycle.

📝 Enhancement Note: Given the emphasis on quantitative research and data analysis, candidates should prioritize case studies that clearly demonstrate their ability to handle large datasets, perform statistical analysis, and translate those findings into tangible product improvements. The portfolio should reflect a strong understanding of research operations and project management.

💵 Compensation & Benefits

Salary Range: As this is a contract role for approximately 30 hours per week in Italy, the compensation will be adjusted based on location, experience, and the specific partner company's internal benchmarks. Based on typical contract rates for Senior UX Researchers in Italy with 5+ years of experience and a strong quantitative focus, a range of €40 - €65 per hour is a reasonable estimate. This translates to an approximate annual equivalent of €62,400 - €101,400 based on 30 hours/week, 52 weeks/year.

Benefits:

• Fully remote, global-first working environment, offering flexibility in where you work.

• Part-time contract engagement (approximately 30 hours per week) allowing for work-life balance or other pursuits.

• Flexible engagement terms, providing adaptability in work schedule.

• Opportunity to contribute to a globally recognized, high-impact knowledge platform with significant social value.

• Exposure to diverse international audiences and large-scale UX research challenges.

• Collaborative work environment with experienced UX researchers and product teams.

• Competitive compensation, adjusted to reflect your location and experience level.

Working Hours: Approximately 30 hours per week, with flexible engagement. This allows for a degree of autonomy in scheduling, though collaboration across time zones will necessitate some overlap with global team members.

📝 Enhancement Note: The salary estimation is based on typical contract rates for senior-level UX researchers in Italy, considering the strong quantitative focus and the part-time nature of the role. It's crucial for candidates to understand this is an estimate and actual compensation will be determined by the hiring partner company.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (specifically, knowledge platforms and digital information services). The partner company operates a large-scale, globally recognized knowledge platform, suggesting a focus on information accessibility, user education, and potentially open-source or community-driven content.

Company Size: Not explicitly stated, but the mention of "millions of people globally" and "globally distributed environment" implies a large, established organization with a significant user base and a dispersed workforce.

Founded: Not specified, but the scale of operations suggests a mature company with established processes and a significant market presence.

Team Structure:

• The UX Research team operates within a globally distributed, remote-first structure.

• You will collaborate closely with UX Research leads and peers, as well as cross-functional teams including Product Managers, Designers, and Engineers.

Methodology:

• Data-driven decision-making is a core tenet, with a strong reliance on quantitative analysis, surveys, and statistical interpretation.

• A mixed-methods approach is encouraged, combining quantitative rigor with qualitative depth to understand user needs comprehensively.

• Emphasis on actionable insights that directly inform product strategy and drive user experience improvements.

• Collaborative workflows are essential for translating research findings into tangible product outcomes.

Company Website: jobgether.com (for application process), partner company website not disclosed but implied to be a major knowledge platform.

📝 Enhancement Note: The culture is described as mission-driven, valuing flexibility, global collaboration, and social impact. This suggests a workplace that is intellectually stimulating, focused on a larger purpose, and comfortable with remote work dynamics. The partner company likely prioritizes evidence-based decision-making through robust research.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Researcher role, indicating a level of expertise and autonomy. You are expected to lead research projects independently, manage complex methodologies, and significantly influence product direction. The role requires not just execution but also strategic input and mentorship potential for more junior researchers.

Reporting Structure: You will report to UX Research leads and collaborate closely with cross-functional teams. The specific reporting line will be within the partner company's UX Research department. The contract nature implies a defined project scope and duration.

Operations Impact: Your work will directly impact the user experience of a global knowledge platform used by millions. By uncovering user needs and behaviors through rigorous research, you will shape product development, enhance usability, and contribute to the platform's mission of democratizing knowledge access. Your insights will be crucial for strategic product decisions and feature development.

Growth Opportunities:

• Skill Specialization: Deepen expertise in advanced quantitative research techniques, statistical modeling, and large-scale survey design.

• Cross-functional Leadership: Gain experience leading research initiatives within complex product development cycles involving diverse global teams.

• Methodology Innovation: Contribute to refining and developing new research methodologies suitable for large-scale digital platforms.

• Mentorship: Potentially mentor junior researchers or contribute to establishing best practices within the UX Research function.

• Impactful Projects: Work on high-visibility projects that have a tangible social and educational impact on a global scale.

📝 Enhancement Note: While this is a contract role, the "Senior" title and emphasis on leadership suggest opportunities for significant professional development. The partner company likely offers exposure to complex challenges that can enhance a researcher's portfolio and skillset, particularly in quantitative methods and large-scale platform research.

🌐 Work Environment

Office Type: Fully Remote, Global-First. This means there is no central office requirement; work is conducted from any location that supports the role's needs.

Office Location(s): While the role is remote, it is based in Italy for contractual and potentially legal/tax purposes. The partner company is globally distributed, meaning collaboration will occur with colleagues across various time zones.

Workspace Context:

• Collaboration Tools: Expect to use a suite of digital collaboration tools (e.g., Slack, Zoom, Google Workspace, project management software) for communication, meetings, and document sharing.

• Research Platforms: Access to specialized UX research tools for survey creation, data analysis, and potentially user testing or participant management.

• Team Interaction: Regular virtual team meetings, stand-ups, and brainstorming sessions to foster a sense of connection and ensure alignment despite the remote setup.

Work Schedule: Approximately 30 hours per week, with flexible engagement. This implies a need for self-discipline and effective time management to meet project deadlines while accommodating collaboration across different time zones. Core working hours may be established for team synchronization.

📝 Enhancement Note: The "remote-first" and "globally distributed" nature of the work environment demands strong asynchronous communication skills and proficiency with digital collaboration tools. Candidates should be comfortable working independently and managing their time effectively without direct supervision.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely an AI-powered or recruiter-led screening by Jobgether to assess basic qualifications and fit.

• Jobgether Assessment: Potential for a brief assessment or questionnaire focusing on core UX research skills.

• Partner Company Interview(s):

  • Hiring Manager/Lead Interview: Focus on experience, research methodologies, quantitative skills, and project leadership.
  • Portfolio Review: A dedicated session to walk through selected case studies, demonstrating your process, impact, and ability to articulate findings.
  • Cross-functional Interview: Discussion with Product Managers or Designers to assess collaboration style and understanding of product development.
  • Potential Skills Assessment: A short exercise or case study might be given to evaluate practical application of research skills.

• Final Decision: Managed by the partner company's internal team.

Portfolio Review Tips:

• Quant Focus: Prioritize case studies that highlight your expertise in quantitative research, statistical analysis, and survey design. Clearly demonstrate the scale of your studies and the statistical rigor applied.

• Impact Storytelling: For each case study, clearly articulate the problem, your approach, the key insights derived (especially from quantitative data), and the tangible impact on product decisions or user experience. Quantify impact where possible (e.g., "led to a X% improvement in conversion," "identified a critical usability issue affecting Y% of users").

• Methodology Clarity: Be prepared to detail your rationale for choosing specific quantitative methods and how you ensured data validity and reliability.

• Visuals: Use clear charts, graphs, and data visualizations to illustrate your findings. Ensure they are easy to understand for a non-expert audience.

• Conciseness: Be prepared to present your portfolio within a limited timeframe. Focus on the most impactful projects and key takeaways.

Challenge Preparation:

• Quantitative Scenarios: Be ready to discuss how you would approach a hypothetical research problem requiring quantitative methods (e.g., "How would you understand user drop-off at a specific point in our platform?").

• Statistical Concepts: Brush up on common statistical concepts relevant to UX research (e.g., statistical significance, confidence intervals, hypothesis testing, common survey biases).

• Stakeholder Communication: Prepare examples of how you've communicated complex quantitative findings to non-technical stakeholders and influenced decisions.

📝 Enhancement Note: The AI-powered matching by Jobgether suggests candidates should ensure their application and resume are optimized with relevant keywords from the job description. The portfolio review is critical, with a strong emphasis on quantitative skills due to the role's focus.

🛠 Tools & Technology Stack

Primary Tools:

• Survey Platforms: Experience with tools like SurveyMonkey, Qualtrics, Google Forms, or similar for designing and deploying large-scale surveys.

• Statistical Analysis Software: Proficiency in tools such as R, SPSS, SAS, or advanced Excel for quantitative data analysis and statistical interpretation.

• Data Visualization Tools: Familiarity with tools like Tableau, Power BI, Looker, or libraries like Matplotlib/Seaborn (in Python) for creating compelling data visualizations.

• Collaboration Suites: Proficiency with platforms like Google Workspace (Docs, Sheets, Slides), Microsoft Office Suite, or similar for documentation and presentations.

Analytics & Reporting:

• Experience with web analytics tools (e.g., Google Analytics) to understand user behavior at scale.

CRM & Automation:

• While not explicitly mentioned as primary, familiarity with CRM systems (like Salesforce) can be beneficial for understanding user segments and for potential data integration in research.

• Understanding of automation tools for research operations might be a plus.

📝 Enhancement Note: The role heavily emphasizes quantitative analysis, so proficiency in statistical software and data visualization tools is paramount. Candidates should be prepared to discuss their experience with specific tools and how they leverage them to derive insights from large datasets.

👥 Team Culture & Values

Operations Values:

• Data-Driven Decision Making: A fundamental value, expecting all decisions to be backed by solid research and quantitative evidence.

• User-Centricity: A deep commitment to understanding and advocating for user needs, even at a global scale.

• Impact & Mission: A strong sense of purpose, driven by the goal of improving access to knowledge for millions worldwide.

• Collaboration: Valuing teamwork and effective communication across diverse, globally distributed teams.

• Efficiency & Rigor: Striving for methodological soundness and operational efficiency in research processes.

Collaboration Style:

• Remote Collaboration: Masters of asynchronous communication and virtual teamwork, comfortable using digital tools to stay connected and aligned.

• Cross-Functional Partnership: Works closely with product managers, designers, and engineers, bridging the gap between user insights and product development.

• Open Communication: Encourages sharing of ideas, feedback, and research findings openly and transparently.

• Data-Sharing Culture: Promotes accessibility and sharing of research data and insights to foster informed decision-making across the organization.

📝 Enhancement Note: The culture likely values individuals who are autonomous, communicative, and deeply committed to the mission. The emphasis on data and impact suggests a performance-oriented environment where research clearly contributes to business and user outcomes.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Scale: Conducting and analyzing research for a platform used by millions presents unique challenges in terms of data volume, participant diversity, and methodological complexity.

• Global Diversity: Understanding and catering to the needs of a highly diverse global user base across different cultures, languages, and technological access levels.

• Remote Collaboration Dynamics: Navigating communication and collaboration across multiple time zones and diverse cultural backgrounds within a remote-first setting.

• Translating Insights: Effectively translating complex quantitative findings into simple, actionable recommendations that resonate with product teams and drive change.

Learning & Development Opportunities:

• Advanced Quantitative Skills: Opportunity to hone expertise in statistical modeling, experimental design, and large-scale survey analysis.

• Global UX Research: Gain invaluable experience in understanding and researching diverse international user populations.

• Product Strategy Influence: Directly contribute to the strategic direction of a major global knowledge platform, seeing the impact of your research.

• Methodology Development: Potentially contribute to evolving research practices for large-scale digital products.

• Cross-Disciplinary Learning: Collaborate with and learn from experts in product management, design, engineering, and potentially data science.

📝 Enhancement Note: The challenges presented are typical for roles on large-scale platforms and offer significant opportunities for professional growth. Tackling these challenges will build a robust skillset and portfolio for future senior-level roles.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex quantitative UX research project you led. What was the problem, your methodology, the key statistical findings, and the impact on the product?" (Focus on scale, statistical rigor, and actionable outcomes.)

• "How would you approach understanding user churn on a large-scale platform like ours? What quantitative methods would you prioritize and why?" (Assess strategic thinking and quantitative approach.)

Company & Culture Questions:

• "What interests you about working on a global knowledge platform and contributing to its mission?" (Assess alignment with company values and impact.)

• "How do you ensure effective collaboration and communication within a remote, globally distributed team?" (Evaluate remote work proficiency and collaboration style.)

Portfolio Presentation Strategy:

• Quant-First Narrative: Structure your case study walkthroughs to highlight the quantitative aspects first. Detail the survey design, data collection process, statistical analysis performed, and the resulting insights.

• Visual Clarity: Use clear, well-annotated charts and graphs to present your data. Be prepared to explain what each visual represents and the story it tells.

• Actionability Focus: For each insight, clearly articulate the recommended action and the expected impact. Show how your research directly informed product decisions.

• Concise & Impactful: Be mindful of time. Focus on 2-3 of your most compelling quantitative research projects. Practice delivering your story efficiently and engagingly.

• Q&A Readiness: Anticipate questions about your methodology, data interpretation, challenges faced, and how you handled them.

📝 Enhancement Note: Candidates should prepare specific examples that showcase their ability to handle large datasets, perform statistical analysis, and translate these findings into meaningful product improvements. Demonstrating an understanding of the partner company's mission (knowledge access) will be beneficial.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on jobs.lever.co/jobgether.

• Portfolio Customization: Select 2-3 of your strongest UX research case studies, prioritizing those with significant quantitative components and demonstrable impact. Tailor your portfolio presentation to highlight your expertise in survey design, statistical analysis, and large-scale studies, aligning with the job requirements.

• Resume Optimization: Ensure your resume clearly lists your years of experience in UX Research, specifically mentioning quantitative methodologies, statistical analysis, survey design, and any relevant tools. Use keywords from the job description.

• Interview Preparation: Practice articulating your research process, findings, and impact for each selected case study. Prepare for questions related to quantitative research, remote collaboration, and your interest in the company's mission.

• Company Research: Familiarize yourself with the concept of large-scale knowledge platforms and their user needs. Understand Jobgether's AI-powered matching process to ensure your application is optimally presented.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.