Senior UX Lead

📍 Job Overview

Job Title: Senior UX Lead

Company: Avaron AB

Location: Stockholm, Stockholm, Sweden

Job Type: FULL_TIME

Category: UX/UI Design & Operations

Date Posted: 2026-09-10

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Lead end-to-end UX processes for critical digital infrastructure, ensuring user-centricity and accessibility.

• Drive the integration of UX principles within complex technical development cycles, collaborating closely with product owners and development teams.

• Champion accessibility standards (WCAG 2.2) and inclusive design practices throughout the product lifecycle.

• Translate user insights and business requirements into actionable design solutions, prototypes, and detailed specifications.

📝 Enhancement Note: This role emphasizes a blend of strategic UX leadership and hands-on design execution within a public sector context, focusing on mission-critical digital services. The "operations" aspect pertains to the operationalization of design processes and ensuring the sustained usability and accessibility of digital infrastructure.

📈 Primary Responsibilities

• Drive the entire UX process from initial insight gathering and user research to the delivery of comprehensive solution proposals.

• Plan and execute user interviews, usability tests, and collaborative workshops to gather critical user feedback and requirements.

• Develop user flows, wireframes, detailed sketches, and interactive prototypes to visualize and iterate on design concepts.

• Provide expert guidance and support to development teams on UX, UI, and accessibility best practices, ensuring high-quality implementation.

• Represent the user perspective effectively in dialogues with product experts and business stakeholders to inform strategic decisions.

• Ensure strict adherence to WCAG 2.2 accessibility standards and leverage established UX frameworks and design systems.

• Collect, analyze, and synthesize user insights to produce clear decision-making documentation and visual design artifacts.

• Support product owners in adopting user-centric methodologies and contribute strategically to the development of digital services.

• Operate autonomously while fostering collaboration across various organizational units and with end-users.

• Develop user support materials and training resources, such as instructional videos, to enhance user adoption and understanding.

📝 Enhancement Note: The responsibilities highlight a senior-level expectation for process ownership and strategic influence, moving beyond just task execution to actively shaping the UX direction and operationalizing design quality within the organization.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a background in Human-Computer Interaction (HCI), Design, Computer Science, or a related field is typically expected for a Senior UX Lead role, often complemented by ongoing professional development.

Experience:

• Minimum of 6 years of comprehensive experience in a combined UI/UX design role, covering the entire design lifecycle.

• Minimum of 6 years of hands-on experience with accessibility (WCAG 2.2) and inclusive design principles.

• Minimum of 6 years of experience designing interfaces for systems with high technical complexity and stringent security requirements.

• Minimum of 6 years of experience designing interfaces for mission-critical systems where reliability and usability are paramount.

• Proven experience leading UX initiatives and design efforts within large-scale projects.

• Demonstrated experience in creating user support documentation and training materials.

• Solid understanding of identity management and access control mechanisms.

• Minimum of 3 years of hands-on experience with Figma for design and prototyping. Required Skills:

• Advanced proficiency in UX design methodologies and user-centered design principles.

• Expertise in accessibility standards, specifically WCAG 2.2, and their practical application.

• Strong skills in inclusive design and ensuring digital products cater to diverse user needs.

• Proficiency in user research techniques, including interviews, surveys, and contextual inquiry.

• Skilled in planning and executing usability testing to identify design friction points.

• Expertise in wireframing and creating detailed user flows.

• Proficiency in prototyping tools, particularly Figma, for interactive design mockups.

• Experience with design systems for maintaining consistency and scalability.

• Excellent communication and presentation skills in Swedish (written and spoken).

• Ability to articulate complex design rationales to technical and non-technical stakeholders.

• Understanding of identity management and access control concepts. Preferred Skills:

• Experience leading UX efforts in a public sector or government-related digital infrastructure context.

• Familiarity with Agile development methodologies and integrating UX into sprint cycles.

• Knowledge of UI design principles and visual design best practices.

• Experience creating video tutorials or other forms of user guidance.

• Understanding of backend systems and their impact on UX.

📝 Enhancement Note: The requirement for 6+ years across multiple critical areas (UI/UX, accessibility, complex systems) indicates a need for a deeply experienced professional who can operate with significant autonomy and strategic foresight. The emphasis on WCAG 2.2 and identity/access control points to the sensitive nature of the digital infrastructure being developed.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a comprehensive UX process, showcasing how you move from problem definition and user research to ideation, prototyping, testing, and final design implementation.

• Provide detailed case studies that highlight your experience with complex technical systems and stringent security requirements, explaining the unique challenges and your design solutions.

• Include examples of your work on accessibility (WCAG 2.2) and inclusive design, detailing how you ensured compliance and user satisfaction for diverse audiences.

• Showcase your proficiency in Figma, including examples of advanced features used for prototyping, design systems, and collaborative workflows.

• Present case studies that illustrate your ability to lead UX efforts in larger projects, detailing your role, methodologies, and impact on project outcomes.

• Quantify the impact of your design decisions through metrics where possible, such as improvements in task completion rates, reduction in error rates, or increased user satisfaction scores. Process Documentation:

• Illustrate your approach to planning and executing user research activities, including user interviews and usability testing, with examples of insights gathered and how they informed design decisions.

• Showcase your ability to create detailed user flows, wireframes, and interactive prototypes, explaining the iterative process and decision-making behind each stage.

• Provide examples of how you have supported development teams, ensuring quality implementation of UX/UI and accessibility standards, and how you’ve managed feedback loops.

• Detail your experience in documenting and leveraging design systems to ensure consistency and scalability across digital products.

📝 Enhancement Note: For a Senior UX Lead role, the portfolio is crucial. It needs to go beyond visual design to demonstrate a deep understanding of the entire UX lifecycle, problem-solving capabilities for complex and secure systems, and a commitment to accessibility and inclusive design. Quantifiable results are highly valued.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX Leads in Stockholm, Sweden, with 6+ years of specialized experience in complex, secure, and accessible design, the estimated salary range is approximately 60,000 - 85,000 SEK per month. This range is influenced by the seniority of the role, the critical nature of the work (public sector, mission-critical services), and the high demand for specialized UX expertise in the Stockholm market.

Benefits:

• Fast anställning hos Avaron AB: A secure, permanent employment contract with a reputable consultancy firm.

• Tjänstepension: Comprehensive occupational pension plan, providing financial security for retirement.

• Friskvårdsbidrag på 5 000 kr per år: An annual wellness allowance to support health and fitness activities, promoting employee well-being.

Working Hours: Typically 40 hours per week, with potential for some flexibility depending on project needs and team agreements, aligning with the hybrid work arrangement.

📝 Enhancement Note: The salary estimate is based on data from Swedish job boards, salary aggregators (e.g., Levels.fyi, Glassdoor) for UX/UI Lead roles in Stockholm, and factoring in the specific experience requirements (6+ years) and the niche industry focus (public sector digital infrastructure). The benefits are standard for permanent positions in Sweden but are highlighted for their value to prospective employees.

🎯 Team & Company Context

🏢 Company Culture

Industry: Consulting (Technology, IT, Business Support), Public Sector Digital Infrastructure. Avaron AB operates as a consultancy, placing specialists with clients. The specific client project involves building common digital infrastructure for public welfare services, a sector characterized by its mission-critical nature, high standards for security and accessibility, and a focus on long-term societal impact.

Company Size: Avaron AB is likely a medium to large-sized consultancy, given the structure of providing specialists across various domains. This size typically allows for a strong support network (consultant managers) while offering diverse project opportunities. The client organization for this role is building critical digital infrastructure, suggesting a significant, established entity within the public sector.

Founded: Avaron AB was founded to offer a blend of stable employment with varied consulting experiences. The client organization's focus on public welfare infrastructure implies a long-standing presence and commitment to societal services.

Team Structure:

• Operations Team: You will be embedded within a client's project team, likely working within a dedicated digital development unit. This team will comprise product owners, product experts, development teams (developers, QA), and potentially other UX/UI designers or researchers.

• Reporting Structure: You will report to a Project Manager or a Lead within the client's organization for day-to-day project work. As an Avaron AB employee, you will also have a dedicated Consultant Manager from Avaron for career development, support, and administrative matters.

• Cross-functional Collaboration: This role is inherently cross-functional, requiring close collaboration with development teams, product owners, business stakeholders, and end-users to ensure the successful design and implementation of digital services.

Methodology:

• Data-Driven Design: Emphasis on using user research, analytics, and feedback to inform design decisions and measure impact.

• Agile & Iterative Development: Likely working within an Agile framework, involving continuous iteration, testing, and adaptation of designs.

• Process Optimization: Focus on refining UX processes to be efficient, effective, and scalable within the context of developing complex systems.

• Quality Assurance: Strict adherence to design principles, accessibility standards, and security protocols.

Company Website: https://jobs.avaron.se (for Avaron AB)

📝 Enhancement Note: The dual nature of working for a consultancy (Avaron AB) while being embedded with a client is key. The client's focus on public welfare infrastructure dictates a high degree of responsibility, a need for robust process adherence (especially WCAG and security), and a long-term perspective on design impact.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level role, indicating a position of leadership and significant responsibility within the UX domain. As a Senior UX Lead, you are expected to not only execute design tasks but also to guide the UX strategy, mentor junior designers (if any), and influence product direction. The "operations" aspect in this context refers to the operationalization of design processes and ensuring the ongoing usability and accessibility of critical systems.

Reporting Structure: You will report to a client-side project lead or product manager for project-specific tasks and deliverables. Concurrently, you will have a dedicated Consultant Manager from Avaron AB for professional development, career pathing, and employment-related support. This dual reporting structure is common in consultancy roles.

Operations Impact: Your work will directly impact the usability, accessibility, and effectiveness of essential digital infrastructure for public welfare services. This means your design decisions have a tangible societal impact, affecting how citizens access services and how public sector employees operate. The focus on operationalizing design ensures that these systems remain functional, maintainable, and user-friendly over time.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like advanced accessibility, secure system design, or user research methodologies for complex environments.

• Leadership Development: Progress into roles with broader strategic influence, such as Head of UX, Design Director, or strategic product leadership, potentially within Avaron AB or at client organizations.

• Cross-Industry Exposure: Through Avaron AB's consultancy model, gain experience across various sectors and with different types of digital products and challenges, broadening your professional toolkit.

• Mentorship: Opportunity to mentor junior UX designers and contribute to building design capabilities within client organizations or Avaron AB.

• Continuous Learning: Access to training, workshops, and potentially certifications through Avaron AB to stay current with UX trends, tools, and best practices.

📝 Enhancement Note: The growth path for a Senior UX Lead often involves increasing strategic responsibility, leadership, and specialization. The consultancy model offers a unique advantage in gaining diverse experiences, which can accelerate career progression and broaden skill sets significantly.

🌐 Work Environment

Office Type: This is a hybrid role, meaning you will split your time between working remotely and from the client's office located in Stockholm. The client's office will likely be a modern professional workspace designed for collaboration.

Office Location(s): The primary office location is at Centralplan 15, 111 20 Stockholm, Sweden. This central location in Stockholm is typically well-connected by public transportation.

Workspace Context:

• Collaborative Environment: Expect a dynamic workspace where you'll be co-located with development teams, product owners, and other stakeholders, fostering direct communication and co-creation.

• Tools & Technology: Access to professional design software (Figma is mandatory), collaboration tools, and potentially specialized systems for user research and testing. The client's infrastructure will be robust and likely adhere to high security and performance standards.

• Operations Team Interaction: Frequent interaction with development teams to ensure design implementation, with product owners for requirement clarification, and with end-users for feedback and validation. This collaborative approach is essential for success in designing mission-critical systems.

Work Schedule: The standard work schedule is likely 40 hours per week. The hybrid arrangement offers flexibility, allowing for focused work at home and collaborative sessions in the office. The nature of public sector digital infrastructure might sometimes require responsiveness outside standard hours for critical updates or issue resolution, though this is usually managed through on-call rotations or project planning.

📝 Enhancement Note: The hybrid nature of the role offers a balance between focused individual work and collaborative team engagement. The central Stockholm location is a significant advantage for accessibility. The emphasis on collaboration is paramount given the complexity and criticality of the digital services being developed.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess experience, skills, and suitability for the Senior UX Lead role, with a specific focus on your Figma proficiency and WCAG knowledge.

• First Interview (Avaron AB): Typically with a Consultant Manager to discuss your background, career aspirations, and fit with Avaron AB's consultancy model. They will also gauge your understanding of the role and client project.

• Second Interview (Client-side): This will likely involve a panel interview with key stakeholders from the client's organization, including product owners, development leads, and potentially other designers or UX professionals. This stage focuses on your technical expertise, problem-solving abilities, and understanding of complex systems and accessibility.

• Portfolio Presentation & Case Study: You will be asked to present a selection of your work, focusing on 1-2 detailed case studies that demonstrate your end-to-end UX process, leadership in complex projects, and expertise in accessibility and secure design. Be prepared to discuss your design rationale, challenges faced, and outcomes achieved.

• Practical Exercise/Challenge: A potential design challenge or problem-solving exercise related to the client's domain might be given to assess your practical application of UX principles and your approach to tackling specific design problems within their context.

• Final Interview: May involve meeting with higher-level management or HR for final assessment and discussion of terms.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest case studies that best represent your experience in leading UX for complex, secure, and accessible systems. Prioritize projects that showcase your end-to-end process and leadership.

• Structure Your Narrative: For each case study, clearly outline the problem, your role, the process you followed, key decisions made, challenges overcome, and the measurable impact of your design solutions.

• Highlight Figma Proficiency: Demonstrate specific Figma features and workflows you've used effectively, especially for complex prototyping, component libraries, and team collaboration.

• Emphasize Accessibility: Clearly articulate your approach to WCAG 2.2 compliance and inclusive design within your case studies. Show how you integrated these considerations from the outset.

• Quantify Impact: Wherever possible, present data or metrics that demonstrate the success of your designs (e.g., improved user satisfaction, reduced error rates, increased task completion).

• Be Ready for Deep Dives: Prepare to answer detailed questions about your design choices, methodologies, and how you handled trade-offs, especially concerning security and accessibility.

Challenge Preparation:

• Understand the Context: Research Avaron AB and the public sector digital infrastructure domain. Try to anticipate the types of user needs and constraints they might face.

• Focus on Process: For any practical exercise, emphasize your thought process and how you would approach the problem, even if you can't complete a full design within the given time.

• Prioritize Accessibility & Security: Keep these critical requirements in mind throughout any problem-solving scenario.

• Communicate Clearly: Articulate your assumptions, your proposed solutions, and the rationale behind them clearly and concisely.

📝 Enhancement Note: The interview process emphasizes a thorough evaluation of both technical UX skills and leadership capabilities, particularly in complex and regulated environments. The portfolio presentation is a critical component, requiring a strategic selection of work that directly addresses the role's key requirements.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Mandatory for UI design, wireframing, prototyping, and collaborative design workflows. Mastery of its advanced features, including components, auto layout, variants, and prototyping capabilities, is expected.

• User Research Tools: Experience with platforms for conducting user interviews, surveys, and usability testing (e.g., Maze, UserTesting.com, Lookback, SurveyMonkey, Qualtrics).

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools might be beneficial.

• Collaboration Platforms: Tools like Jira, Confluence, Slack, or Microsoft Teams for team communication and project management.

Analytics & Reporting:

• Web Analytics: Familiarity with tools like Google Analytics or Matomo to understand user behavior on digital platforms.

• Heatmap & Session Recording Tools: Tools such as Hotjar or FullStory to analyze user interactions and identify usability issues.

• Data Visualization Tools: Basic ability to interpret data from analytics platforms and present it effectively, potentially using tools like Tableau or Power BI if integrated into the client's stack.

CRM & Automation:

• While not a direct CRM role, understanding how user data is managed and how design impacts CRM processes can be beneficial. Experience with how user feedback loops into product management and CRM systems is a plus.

• Workflow Automation: Awareness of how design can integrate with or be influenced by automated workflows within the system.

📝 Enhancement Note: The explicit requirement for Figma and strong WCAG knowledge points to a highly specific technical stack. Proficiency in tools that support the entire UX lifecycle, from research to implementation support, is crucial. Understanding how design integrates with development and product management workflows is also key.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs is paramount, driving all design decisions.

• Quality & Reliability: For mission-critical public welfare services, the highest standards of quality, stability, and performance are non-negotiable.

• Accessibility & Inclusivity: A strong belief in creating digital services that are usable by everyone, regardless of ability or background.

• Collaboration & Transparency: Open communication, knowledge sharing, and a collaborative spirit across teams and with stakeholders are essential for success.

• Continuous Improvement: A drive to constantly learn, iterate, and optimize processes and designs for better outcomes.

• Integrity & Responsibility: Given the nature of public sector work, ethical considerations and a strong sense of responsibility for the services provided are critical.

Collaboration Style:

• Cross-functional Integration: Expect a highly integrated approach where UX designers work hand-in-hand with developers, product owners, and business experts from concept to deployment.

• Feedback-Driven: A culture that encourages constructive feedback on designs and processes, with mechanisms for incorporating this feedback effectively.

• Knowledge Sharing: Encouragement of sharing best practices, learnings, and insights through internal meetups, documentation, or workshops.

• Agile Mindset: Embracing flexibility, adaptability, and iterative development as core principles for how teams work together.

📝 Enhancement Note: The culture emphasizes a strong ethical compass and a commitment to public service, alongside professional excellence in design and collaboration. The focus on accessibility and quality is a direct reflection of the mission-critical nature of the digital infrastructure.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Complex Requirements: Navigating the intricate technical, security, and regulatory requirements of public sector digital infrastructure while ensuring a user-friendly experience.

• Stakeholder Alignment: Managing diverse stakeholder expectations and ensuring consensus on design decisions, especially in a complex organizational structure.

• Legacy Systems Integration: Potentially working with or integrating designs into existing, older systems that may have technical limitations.

• Maintaining Accessibility Standards: Continuously ensuring adherence to WCAG 2.2 across evolving features and user journeys, which requires vigilance and robust processes.

• User Engagement for Research: Recruiting and engaging a diverse range of end-users for research and testing, particularly for critical but potentially sensitive services.

Learning & Development Opportunities:

• Advanced Accessibility Training: Opportunities to deepen expertise in accessibility, potentially leading to certifications or specialized roles.

• Public Sector Digital Transformation: Gaining in-depth knowledge of how digital services are developed and operated within the public sector, a unique and growing field.

• Leadership Skills: Developing strategic leadership capabilities through leading projects, mentoring colleagues, and influencing product roadmaps.

• Technical Skill Enhancement: Learning about the specific technologies and architectural considerations relevant to the client's digital infrastructure.

• Consultancy Best Practices: Through Avaron AB, developing skills in client management, project delivery, and professional networking.

📝 Enhancement Note: The challenges are inherent to working on complex, high-impact projects within regulated environments. The growth opportunities are substantial, offering deep specialization, leadership development, and exposure to a critical sector of the digital economy.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance strict security requirements with a positive user experience. How did you approach it, and what was the outcome?" (Focus on your process, trade-offs, and communication.)

• "How do you ensure compliance with WCAG 2.2 across an entire digital product suite, especially when working with multiple development teams?" (Highlight your systematic approach, tools, and collaboration strategies.)

• "Walk us through your process for conducting user research on a complex, mission-critical system. What methods would you prioritize, and how would you translate findings into actionable design improvements?" (Demonstrate your research methodology and analytical skills.)

• "Imagine a situation where stakeholders have conflicting priorities regarding a new feature. How would you facilitate a discussion to reach a user-centered design decision?" (Showcase your negotiation, communication, and user advocacy skills.) Company & Culture Questions:

• "What interests you about working on digital infrastructure for public welfare services, and how does this align with your career goals?" (Connect your passion with the societal impact.)

• "How do you approach collaborating with development teams who may have different priorities or technical constraints?" (Emphasize partnership, empathy, and finding solutions together.)

• "What are your expectations from Avaron AB as your employer, and how do you see your career developing within a consultancy model?" (Show your understanding of the consultancy dynamic and your growth mindset.) Portfolio Presentation Strategy:

• Start with the 'Why': Clearly articulate the business problem or user need that initiated each case study.

• Show, Don't Just Tell: Use visuals (screenshots, prototypes, flow diagrams) to illustrate your work and process.

• Focus on Your Role & Impact: Be specific about your contributions and the measurable outcomes of your design interventions. Use numbers where possible.

• Address Challenges & Learnings: Be open about difficulties encountered and what you learned from them. This shows resilience and a growth mindset.

• Tailor to the Role: Emphasize projects that demonstrate your experience with complex systems, security, and accessibility.

• Figma Showcase: Be prepared to navigate your Figma files or present specific aspects of your work within the tool to demonstrate your technical fluency.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just UX skills but also leadership, strategic thinking, and the ability to navigate complex, regulated environments. Your portfolio and case studies are your primary tools for showcasing this.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on Avaron AB's job portal.

• Portfolio Customization: Ensure your portfolio is up-to-date and strategically curated to highlight 2-3 key case studies that align with the role's requirements for complex systems, accessibility (WCAG 2.2), and leadership. Prepare to walk through these in detail.

• Resume Optimization: Tailor your CV to emphasize your 6+ years of experience in UI/UX, accessibility, secure system design, and Figma proficiency. Use keywords from the job description and quantify achievements wherever possible.

• Interview Preparation: Practice articulating your design process, problem-solving approaches, and leadership philosophy. Prepare specific examples for behavioral questions related to collaboration, stakeholder management, and handling complex challenges. Rehearse your portfolio presentation.

• Company Research: Thoroughly research Avaron AB and the nature of public sector digital infrastructure development. Understand their mission, values, and the importance of user-centricity, accessibility, and security in this domain.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.